/r/AskRetail
A place for retail employees to share ideas and tactics to help one another make work more efficient and enjoyable. Customers are also welcome to engage employees with any questions they may not want to ask in store.
Hello and welcome to /r/AskRetail! This is a place for retail employees to share ideas and tactics to help one another make work more efficient and enjoyable. Customers are also welcome to engage employees with any questions they may have.
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I’m on my 3rd part time shift now as a cashier and I feel like I’ve got the basics down somewhat. Sometimes I tell the customer to have a good day and forget to give them their bags. Or I’m too absorbed n not trying to mess the technical stuff up and I forget some of the engagement with the customer. We’re supposed to ask about rewards cards and I forgot almost every time and my Coordinator will ask me if I mentioned the rewards.
I’m still iffy with gift cards, credit cards and especially with returns and anything out of the norm. Also, I have not counted change since like, elementary school so I’m nervous too on trying to get that right. But I feel like I should have more of it down by now? Even if it’s my first job ever.
I was thinking of starting a headshop that sells glass bongs and other stuff for use with smoking or dabbing marijuana. I was wondering for anyone who has knowledge on how headshops are run and their performance, do owners of these headshops make good profit?
And I can barely get one a month?
One lady who works clothing and I work beauty she literally got 9 people to sign up for a credit card in one day. Like how do they do that? I wanna know their secrets!
I work for a furniture retail store. We have sales goals, design projects etc. I was looking for part time but they were looking for full time 30-32 hrs. So I said I am okay with full time as long as I get either Saturday or Sunday off. They said they are looking for people on Sundays. So that worked out. Now that the old manager has left, this assistant manager is so bad at making schedules. He just schedules me all Weekend. When I told him I don’t work on Saturday. He’s like you’re full time which means open availability. If I am getting design projects on weekends. It’s atleast good. But I am just stuck in the POs processing returns. And it’s been so bad for my feet.
I said previous manager doesn’t schedule for all weekend. He never responded. Just leaves the conversation. Also he’s cutting hours without talking to me.
What should I do? I don’t like confrontation in person. I hate having to talk to him.
Should I send me him an email about both the issues?
Hi everyone! For some backstory, I work as a cashier for a couple of weeks now and recently during one of my shifts. My register balance was below 100 dollars and I know my boss will call me up to talk to me about it soon. I have a feeling I'm going to be fired considering I'm new and obviously lost more than the maximum ($5). How does one cope about getting fired/let go?
I'm usually the type of person who gives everyone the benefit of the doubt and I hate to assume that someone is trying to scam me buuuut... I just bought a couple items at Kohl's and put my phone on the counter for the employee to scan my Kohl's cash barcode (it was only $5 too) and I'm looking at her and she takes her phone and takes a pic of my phone while she's scanning it. I'm 99% sure it was in Snapchat and it looked like she sent it to someone. The Kohl's cash came off my purchase and the screen didn't show any other barcodes or anything, at the very top is my first name and my "rewards #" in digits. I hesitate to do anything about it because on the off chance I am mistaken I'm not trying to put the cashier in a position to be disciplined or worse. Does anyone have any idea what she could even be doing with that barcode if the Kohl's cash has been redeemed?
Edit: thank you for the comments and suggestions about talking to management, however the question for reddit wasn't what I should do about it, it was "what could she be doing with a kohls cash barcode after it has been redeemed".
Hi all, looking for some advice on how I could’ve handled this situation better.
I'm an ASM in a store with low foot traffic and usually just two or three team members on shift at a time. I fell ill during my shift on Monday, and unfortunately, my colleague couldn’t stay back to cover, so I finished the shift. Later, I let my SM know I wouldn’t be able to work the next day. It was then that I learned they were on leave, though this hadn’t been updated on the schedule. My SM told me I’d need to find a cover or come in myself, but I explained that if I couldn’t find anyone, I wouldn’t be able to work due to illness. I messaged the team chat asking for coverage, but no one responded.
On Tuesday, I couldn’t go to work. By 9:06 a.m., our regional manager was in the team chat, asking why the store wasn’t open. I clarified that I was unfit to work and shared my messages with my SM. The regional manager then said we couldn’t leave the store unopened, asking me, “What are you going to do about it?” Though I thought my SM would have notified them, I ended up driving to the store to open it. Feeling pressured, I stayed an hour before leaving due to worsening symptoms, and later received a doctor’s certificate covering the missed days.
Questions:
Any advice is appreciated—just want to avoid a repeat if this happens again.
I just noticed that Zara is charging 2 different district costs (transit and special purpose), is this new? I placed an order like 3 weeks ago and those charges weren't there. I live in Texas and always choose ship to store option. Anyone know what those costs mean?
Being in mid20s but still only have work experience in fast food and retail makes me feel like a loser. I’m trying to find my way out of this but is just no luck lately. I tried applying at local offices for entry level positions and even at hospitals and few remote jobs but nobody is hiring or I guess my lack of experience and qualifications is getting in the way. I guess warehouse jobs will hire or even places like amazon but I was just hoping to find something better and possibly a good career path. I’m currently even enrolled in local community college however I don’t know what to pursue. I read few posts on popular subs mentioning that tech is oversaturated. It has become very competitive and layoffs happening. I thought maybe a 2 yr degree will open doors somewhere
I got a coupon for Planet Oat Oatmilk brand about 2 weeks ago by mail via my mom's Sam's Club membership (we share the same PO Box if you're wondering). She told me by phone I can have it.
I nevr tried this brand before. Heck I never tried oatmilk either! SO out of curiosity I bought a typical size box of the brand theys ell at nearest grocery store....
Well I finished the Planet Oat milkbox in 3 days. ANd I been addicted to it ever since, buying several boxes last week and planning to buy 5 more this upcoming weekend!
So I'm wondering do coupons intentionally make the company lose money with cut earnings per product sold to attract new customers who might like the product after trying it once with the discounted price given by the coupon enough that they'll start buying the product at full price habitually everytime they shop at a a store that has it in stock? That basically coupons operate similar to samples given out by employees at a mall food court by the various different venues or free items shipped to you by a random company you never heard of into your mailbox? Lose some to gain more in the future? A form of advertisement of sorts just like food samples at the restaurant section in a mall and freebies delivered out of the blue to your personal mailing address by some unknown company?
I applied to a couple part-time seasonal jobs at clothing stores and got a verbal offer for one yesterday and an invite to interview at another one today. I'd like to do both so that I'm working full-time, but since they're both clothing stores and will be busy at the same times (weekends, Black Friday, etc.), I'm wondering if it'll be possible to balance both/I'd even get hired at the second store now that my availability is limited.
Is it common for people to work two clothing part-time jobs during the holidays? I haven't worked retail in a while so curious to hear people's thoughts.
I started yesterday and faced some isles. Is it better to move all the product up or just a couple to make it look nice? My trainer said he just pulled a couple to the front so idk.
Hi! I'm starting an asian-inspired neighborhood market and am wondering where others source their Asian snacks, frozen food, and pantry essentials. Items such as frozen dumplings and other prepared meals, chips, crackers, nuts, candy, desserts, drinks, noodles, condiments, etc.
I'll need distribution to Texas. Please let me know the company's name, how you setup an acct, minimum purchase order, shipping cost and frequency, and anything else that would be helpful to know.
Thanks in advance!
Anybody have a some tested tips that help drive sales and conversion?
I work in a shoe store and we're having trouble increasing conversion. I've tried different techniques while greeting customers and mostly just receive "just looking" that results alot of times in the customer walking back out 3-5 min later. I do my best to make myself available and point out any current sales. I have personally experienced many times where my help directly persuaded a customer to make a purchase, but it doesn't happen often enough. I realize not everyone wants help that comes in and wants to be left alone.
I know some of you have to have some great tips. Appreciate any input!
I just started my first job as a cashier about 2 weeks ago. At first I struggled with the system but by my 4th shift i thought I had got it down and was starting to enjoy it.
I came to work today and the on call manager asked me if the owner had talked to me. I said no. She said my drawer has been off, some too much, some not enough for the last few days. She was super sweet and understanding and I'm not sure exactly how much money it was. She just told me to slow down and take my time counting change.
I feel like an idiot. The computer tells me exactly how much to give back and I know how much each coin is worth. I really thought I was doing a good job and was just starting to build my self esteem back up. Whenever I try to count it back to the customer as I am handing it back I always freeze up because I get nervous. I know I need to do it anyway to double check but I just feel so dumb.
Can anyone offer any advice or tips? I think I'm gonna start practicing at home I just don't wanna get fired from my first job ever at 17 because can't count.
I bought a tool for a project which didn't work out. I went to my local hardware store to return but he denied because the packaging was ripped open while the tool was in near perfect condition.
Just curious can a store denie a return because of the packaging? I only bought it yesterday, I've never had a return denied because of packaging from other places.
Fyi it's a small tool not some awkward item.
I'm a new cashier. I keep getting really nervous to the point my heart beats fast or my stomach feels swirly. I keep stuttering to customers, putting in wrong codes, and zoning out a lot then feeling sad.
I recently started working as a cashier. I had $3.00 dollars more in my register balance. It was my first time at the register alone. Is that okay or will I be let go?
I feel like i’m always “we will reach out to you next week” does that mean I am basically rejected?? Because jobs like retail usually just hire on the spot
Hi all, I went online shopping at DSW looking for the perfect fall boot. I have problem feet so ended up buying about 8-10 boots across various sizes throughout a few orders and kept 2. I racked up a lot of rewards which are still showing even though I returned the extra items. Would I get flagged or banned somehow for abusing the system if I were to use the rewards? Definitely didnt do it intentionally but I returned about $500 worth of merchandise and I have about $50 in rewards which is basically almost a free pair… thanks!
so i just worked a closing shift and lowkey forgot half of what to do, whats small important things i probably forgot ?
I am hearing impaired, and have worn hearing aids for about 28 years now. I applied to and subsequently got hired at a sporting goods store (got hired only a few minutes into the interview, was cut off mid sentence and asked if I wanted the job) and have a few quibbles.
First off, my manager knows about my hearing, why I have it (renal related) knows that intercoms/phones can be hard for me because my aids makes speaker-fed voice sound kind of garbled at times (limitations of my aids, nothing I can do about this) and was absolutely okay with needing to talk to me in a slightly louder voice, etc. I have almost no problems speaking to people and understanding them outside of asking them to repeat themselves a few times every blue moon. I've been here 2 weeks now. Tuesday I had been paged (first time ever in my 2 weeks here so far) and missed it. it was about someone on hold and I needed to pick up the line in the back room. My manager came to me 10 minutes after the first page to tell me, I apologized and did my task. I then got paged again maybe an hour later to RTS and I missed that, too. My manager pulled me aside and asked if I simply can't hear the pages or what is going on.
I explained that my aids sometimes just make speaker-related stuff hard to understand and he asked me if this was something I planned to fix with like an upgrade or something (as if I can just get new hearing aids) and it instantly made me feel like I was a problem, trash and less-than-human because I was unable to perform beyond my control. All of this happened while I came in 2 hours before open to stock half the store by myself (also, not a single employee but Me showed up for work this day) so I was already stressed and rushing around. So his quick-to-question nature sort of hurt. I basically spent my lunch crying in the breakroom because for the first time in many years, my hearing has begun causing problems again and I feel like it's 100% my fault. I need to know if I should begin looking for work elsewhere, or what? I know there are laws that my manager has to abide by in terms of accommodation but yeah. He seemed like an extremely caring and understanding guy during my interview and first couple days. But now it seems like if I can't essentially work flawlessly, I'm trash in his eyes.
What should I do? Am I in the wrong for feeling down? I don't really have much control over how my hearing aids make some audio sound, simply turning them up louder isn't going to solve the issue.
We recently had our upper management shuffled and my new boss has made remarks about buying supplies for event days. She suggests we pick up some coffee or drinks for events, or balloons at the dollar store. But there is no reimbursement or a budget so she is essentially asking us to buy supplies out of our own pocket to be more successful.
I was always told previously that we should not be expected to buy with our own money for company activities. Has anyone else dealt with this? I’ve only worked for a few different retailers so I’m not sure how common this is but it rubs me the wrong way.
Hi all,
I know very few stores like Macy's and Bloomingdales provide flexible scheduling where the employee can sign up for the shifts they want and swap with fellow team members without running it by management.
What other stores provide this type of flexible scheduling? I would like to get a part-time job to assist with medical bills (recent surgery) but most places I've looked at require open availability which I cannot provide. I also don't live near a Macy's or Bloomingdales.
Thank you, all.
My first interview is going to be in a hour or two- And I hav no idea how POS systems work in retail. I assume it is the same as in Restaurants?
Hi,
I got groceries from Sainsbury's by ordering online to collect. It's less than £40. I collected the order but then recieved an email that it has been cancelled and refund will be issued.
I forgot thinking it's an email sent In error. Just saw my statement and there has been a refund.
Now part of me wants to tell them but I also don't want any employee to get in trouble.
I have once before walked away after my card declined there without realising and went back the next day to pay. Thoughts?
Since I was like 7 I’ve been dealing with depression, panic attacks, anxiety, and stomach issues (due to my anxiety). I started a retail job back in February and all managers and associates were surprisingly genuine. I have never been around this much positivity and support ever. At first I thought it was just like becuase i was knew and the place had hired a new SM back in September of last year. But the more time I spent there and got to know everyone, the more I realized this is just how this place is. The only problem that we really have at the store with managers and associates, is there’s never enough hours for those who want them, and constant call outs. Anyway. I’ve been having mental illness for forever, and recently because I’m going to be in my late twenties very soon, I’ve been even more depressed because I’m not where near where I thought I would be. I’m insecure, I hate myself, my life and everything I do is so annoying. I’m so annoyed with myself. When I’m stressed or depressed and I have anxiety, you can definitely see it on my face. I’ve had my SM tell me twice how she sees how I get anxious when I’m doing more serious stuff at work like when I’m closing cash registers or when I accidentally mess up a transaction. I feel so alone and I feel like I can’t talk to anyone in my life about what I’m going through because its Nothing knew. I’ve been wanting to tell someone at work like my SM and or Lead Manager, about my issues with my mental health because lately I’ve been losing a bunch of weight and I just look so un healthy. I’m scared if I do tell them it’s going to back fire on me and Hr will get involved or they’ll cut my hours and give me less responsibilities. I just want someone at work to know because I just feel so alone. What do you guys think? Should I tell someone about my struggles? Or is it going to back fire on me and make everything worse?
I have some serious social anxiety and have been hired for a floor sales job, which is fine. I was told today I might be asked at times to operate the register if someone is out. My question is can I simply request to remain on floor sales as I feel I will be more productive here and not on a register? The way their register system, works is far more complicated than others (even talked about this with my partner) and I was getting so stressed 9internally) as they were explaining everything to me.
Advice is welcome.
Hey everyone!
would appreciate if you could please complete my survey on how shopping environments influence purchasing behaviour. Your input would be super helpful. It will only take 5 minutes and it's anonymous
Survey link:
Hi retail friends! Tomorrow I’m leading my first corporate visit and all though I feel fairly confident, I was just wondering if anyone had any words of advice beforehand😊 thanks in advance!!