/r/DollarGeneral

Photograph via snooOG

Dollar General, your not so accurately named home for stuff that normally costs more than it would at a general supermarket or department store!

Dollar General, your not so accurately named home for stuff that normally costs more than it would at a general supermarket or department store!

/r/DollarGeneral

25,010 Subscribers

1

Reconciling

How do I prevent so many scans on invoices? If my sheet has a higher charge than the invoice I printed on the dsd report do I scan it? I'm confused on what to scan and what not to scan..

0 Comments
2024/12/02
04:43 UTC

1

What should I expect?

Hi, so I started at Dollar General about 2 weeks ago as an ASM. I was offered to come in as a SM but my current college schedule I’m not available to work 48 HRS a week. So far I haven’t done much besides stocking & learning how to open & close. I also got the benefits enrollment but nothing really intrigues me. What should I expect working here?

11 Comments
2024/12/02
04:06 UTC

0

Charger return policy

Hi all, I bought a charger from dollar general and opened it, because I thought I lost my other one. I found the one I thought I lost and want to return the opened one I just bought. Online I get conflicting answers that as long as you have the receipt and its within 30-days that I can, but others say that if it is opened then you cannot. Can I return this for a full refund?

11 Comments
2024/12/02
02:39 UTC

4

Taking Deposits to a Specific Branch

So I was told I had to take the deposit from the store to a certain branch. Anyone know why this is? I've pretty much always thought it didn't matter which branch as long as it was the same bank?

16 Comments
2024/12/01
21:39 UTC

12

What do you do if a customer asks you to put in your digital coupons for their transactions?!

34 Comments
2024/12/01
18:02 UTC

16

Who do I talk to?

Who do I talk to about being compensated for staying at a store and town after being lied to about a transfer to my hometown? ......

Manager quit the same time I put in a transfer. Yes, we both knew what the other was doing. However, I didn't know she couldn't transfer me out until THE DAY BEFORE I WAS SET TO LEAVE! I was led to believe I was on my way home to my son and his mom. Boss had LET ME SLEEP ON THE SIDEWALK FOR FOUR DAYS before she told me. So now, as it stands, homeless, my 14 year old son is severely disappointed, turns out I lost a raise because I'm an ASM and they were offering that AND ACCEPTED ME. But my district didn't even answer my calls or reply to my texts until it was wayyyy too late. So. Who fixes this on their end??

8 Comments
2024/12/01
08:04 UTC

18

Last day

So today was my last day. It doesn’t feel real. Almost a year and a half working at my store and it feels like it’s all I’ve ever known. As strange as it is….. I’m gonna miss it. All my coworkers, the nice customers. Hell, I guess even the annoying customers. It’s a strange feeling knowing that I don’t have to go in tomorrow for my usual 3:15-10:15. Oh well. Off to bigger and better things.

3 Comments
2024/12/01
04:49 UTC

1

Employee Discount issues

HEllo, I am trying to put my employee information into the app but every time I put in my initials it says "App passing Empty Initial to API" and doesnt save my information. Is there a fix to this as I contacted support for it but it has been a week with nothing from them and I would like to get my dicounts when they are available.

2 Comments
2024/12/01
04:27 UTC

1

Cameras

I had a situation in a dollar general about a month ago. Do the cameras record and save or they on a loop?

4 Comments
2024/12/01
02:58 UTC

67

Left a bag, they don’t have it. Now what?

I went in and got Red Bulls $20 worth. She gave me one bag so I figured they were all in there since I only got 6 of them and I wasn’t told otherwise. When I get home I see only have two. I go back and ask if they had it and they said no. The manager came over and told me there’s nothing they can do. I understand I should have checked before I left but I also never have experienced something like this. Should I try to get a refund?

80 Comments
2024/12/01
02:04 UTC

4

Paid early?

I seemed to have gotten paid a day early, are they testing the Legion early pay thing or is this a sign that they are letting me go soon, because I've seen this a couple times before.. Im still on the next two weeks schedule, although the 2nd week I have weird hours

6 Comments
2024/11/30
18:05 UTC

20

Regular hours Thanksgiving day and Christmas eve.

Pure greed! Let us close early like every store in the same town/city. Give us a real chance to spend quality time with family. People can wait till the next day to buy smokes and chips or take back their nasty recycling.

11 Comments
2024/11/30
17:20 UTC

6

What am I waiting on and why is it taking so long to start?

I recently got hired at dollar general. I completed my new hire packet and was told the manager would call me to schedule the first day. It has been a week and I haven’t gotten a call. Did I miss something? Or did I just not get hired?

25 Comments
2024/11/30
16:17 UTC

6

Struggling with a daily routine as a new SM

Would anyone be willing to share what daily routine has worked for you by every day of the week? I’m an external hire that took over my own DG last week and I’ve only worked in my store for a week, of course some of the shittiest training I could have received, if you can even call it training. This job has to work for right now, so I don’t need to be told to run or look for another job right now. Trust me I realize the mistake now.

Stocking is cake, register is cake, and the 7-day workflow is cake but I’m having issues here:

What can/can’t I delegate to my ASM and key carriers that would ease my load slightly?

What do you do every day of the week when you come in step by step by the day? The only thing I was told was to finalize timecards on Saturday and wasn’t even shown how to do that. Like when tf is the best time to do schedules?

All in all, I’m just stuck on what works best to make sure I don’t forget my daily tasks as an SM that is separate from the 7 day work flow

13 Comments
2024/11/30
12:29 UTC

2

PTO Questions

Hey, everyone! I just had a few questions about PTO.

  1. How many PTO hours do full time employee get per year? (Is it less if you have been there less than a year?)

  2. How many PTO hours can be used per week?

3 Comments
2024/11/30
04:00 UTC

2

Activity Book

Hihi I saw that there's 20 dollar activity books for Disney princesses and Lisa Frank but felt it looked a bit babyish for my niece. Has anyone bought one?? Could you post the contents if so, thanks a bunch!

3 Comments
2024/11/30
02:03 UTC

17

I have been fired without notice or warning

I started sometime in late october, and found out today they fired me I have no idea as to why either, they ask me to do my job and i feel as if i do it perfectly but allegedly ive been doing it entirely wrong? It doesnt make it any better the main manager i was working with refused to treat me with respect and would constantly target her anger onto me. I am barely even a month into the job and they already fired me when i swear i was doing everything they asked?

18 Comments
2024/11/30
01:33 UTC

4

Does anyone have the produce chart with the barcodes? Ours is misplaced. 🫤 Would truly appreciate it. 🫶🏼

5 Comments
2024/11/29
22:24 UTC

4

Doctors note question

My SM told us today that all doctors notes for call-outs had to be a hard copy from the doctor and signed. Apparently digital copies printed off of your my chart or whatever app the doctor uses to digitally send the excuse are not accepted after being printed out and handed to and/or emailed to your SM?

11 Comments
2024/11/29
10:50 UTC

2

DG Wifi

Does anyone know any hacks to get on the actual wifi or employee wifi or get the customer wifi to work with everything instead of just the dg app that barely works

9 Comments
2024/11/29
07:32 UTC

2

Looking for Shoes

I wear a pair of Adidas but my feet always hurt after a shift. Does anyone have any recommendations about shoes. Btw I could care less about brand. I just want a comfortable shoe that doesn't make my feet hurt as much.

11 Comments
2024/11/29
04:39 UTC

18

What happens if you closed 5 minutes early and a customer catches you and reports it to corporate?

47 Comments
2024/11/29
04:16 UTC

12

Christmas hours announced

Well the weekly update for week 44 has the sign we are Open Christmas eve til 10 Closed Christmas

We're already open til 10 so no change for us, at least still closed on Christmas yet this year anyhow

18 Comments
2024/11/29
01:39 UTC

1

How is the 8 holiday hours put in?

Like is it 8 hrs on top of the 40 meaning 8 hours of OT, or just a separate check with 8 hours of pay. Both are good, but obviously the OT would be appreciated. I feel like it would be the ladderal

2 Comments
2024/11/28
21:51 UTC

17

I have a question.

I walked out today. My boss was going off at me in the store with customers. I was the ASM. I was working only nights because she has an LSA that can only work days Mon thru Friday. She mostly does the compliance stuff And usually totes. Usually when I come in she always tells me to work freight until we close. I’m by my self until 5,Even when Fresh comes. Anyways, I have to work 3 or 4 rolltainers. If for some reason I don’t get them done she gets mad. I try to explain that I do the best I can and I work hard. We are busier at night, plus she has a lsa in the morning running the register Is this normal to have to get this much done at night? She says that between my hours and my coworker who comes in at 5, she counts my hours and coworkers hours, so if we have 9 hours between us. We should be able to get everything done. I guess she doesn’t count one of us on register. Is this Normal?

27 Comments
2024/11/28
19:52 UTC

1

Spotlight store

So my store had its inventory awhile ago and we were made a spotlight store. My sm has explained to me it's basically HSAP lite. But our shrink is ridiculously low. So I was wondering if someone could explain to me what a spotlight store actually is.

3 Comments
2024/11/28
19:39 UTC

0

CBLs and barely anytime to do them.

I finally finished my certifications CBLs but still have ten left. We're constantly busy and then when I do have the time to do them, I have to recover stuff. Too bad there's no podcasts of them that I can listen to and get them done quicker. As I've stated before I've been a closing sales associate but I can't run a register and do my learning at the same time, ADHD and other disabilities will take away from that.

21 Comments
2024/11/28
18:37 UTC

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