Please tell me if I’m in the wrong sub, and please tell me if it’s not a big deal.

This happened yesterday, first time I’ve seen this person, I work as a cashier.

I was serving an elderly man, he instantly grabbed 2 chocolates from the checkout’s mini display and put them on the counter, he was desperate for me to scan them. I scanned the chocolates, thinking he was going to eat one. I was wrong.

He rushed to a pair of kids and grabbed a little girl’s arm saying “I got you some chocolates!” The mother of the two kids was being served by my coworker at another checkout a few steps away.

I finished scanning this man’s order, then looked behind to see the mother speaking to the man, “Oh, how nice of you.” Turned to the kids “Is it okay if we have this man’s chocolate, kids? Yes? Okay” The mother was darting her eyes at me, looking cautious about the man, but affirming her family was going to be safe by nodding to me.

The conversation was over between them, he walked back to me and paid for his stuff and walked away slowly, looking back at the kids.

The mother left not long afterward. I wanted to tell the mother that this stranger had not only forcefully grabbed this child’s arm but pulled her towards him to give her and her brother chocolate bars.

I told my manager because I thought the interaction was inappropriate and worth discussing. Am I overreacting?

Her evidence? She memorized my name, meanwhile, I don't know, nor care, who she is! This isn't me being mean or targeting her, I don't care about damn near all of custoemrs, since I don't know them. This seems common knowledge to everyone except specifically the middle aged and old especially.

Not sure how to tell this women to fuck off and stop trying to talk to me, but she insists on greeting me by name, and started the whole thing last week, UNPROMPTED! I didn't ask her for shit, she didn't need help with anything. She simply walked up, said my name greeting me like I'm her fucking friend, then kept trying to get me to talk back in the same cadence. I cut it short and told her I'm not in the mood to speak. Sadly, she didn't forget and never come back, she came back today, same greeting by name (should I mention I haven't worn a nametag for over a YEAR now?), this time expecting me to memorize her name.

Anyone else had this specific flavor of customers just conjuring relationships in their own demented heads?

I need to vent a little before I lose my shit. Im getting so over customers today and I’m only half way over with my shift. Some of my interactions today include -

“Can you open that register? I need to check out.” No sorry I’m not a cashier there is some open right there. “But those lines are long. yeah we are kinda busy today. “ I saw you ring people out yesterday. No she didn’t I was off yesterday and I’m not a cashier. “Nope wasn’t me.”

“Where is the chicken wings?” In our big coolers over there.” Looks. “But there were right here. “ no they weren’t since I’ve been working here dude. “Oh, well that’s where they are now.” “Are you sure?” Why are you asking me if you dont Believe me???

“How much is these watermelons ?” “6.25” Like the tag says right on the bin they are in. “Great grab me two. “ um no? I’m 7 months pregnant and there aren’t little watermelons and there is TWO GUYS stocking less then a foot away. “Sorry, that is a little out of my weight reach I shouldn’t be lifting those since I’m 27 weeks pregnant. But I’m sure one of those guys can help you.” Looks at me. “ I thought you are just bigger. “ This bitch. “Nope I’m due soon.” Rolls her eyes. Why is it a big deal to have one of the dudes grab them for her?

I was just walking through the doors to my car for a 15 when a group of 4 women start walking through the exit door and almost right into me. One of them says “bitch better move”. Excuse me ? Lady you are way too old to not be able to read the ENTRANCE AND EXIT ON THE DOORS and act stupid to way we are running into each other. And act like that period.

Another day another loss. Theft is super big in my store. And barely anyone comes in before 8am we open at 7. Those who do come are either DoorDash or just stealing, or returning bottles and cans. And then after 8 as we close at 10 mainly just theft going on. And we can’t do anything which sucks. Doesn’t exactly stop all of us from saying or doing something. But it is risky yes. We want everything locked but then show will we get work done. Double edge sword.

Right now I’m just bewildered some dude came in dumped half the beer cans from one fridge in his bag. And easily walks out I didn’t mean to watch him put it all in his bag I was trynna restock. The no care amazes me. Seen this happen 6 years of work and idk still surprised I guess.

Cops won’t do anything even if they’re around which they never are. Even when someone’s wallet was stolen they didn’t bother until the next day. Once someone’s bag got stolen in the store. Customers btw. And cops took a few hours to do anything or arrive and when the man called the cops said report it online like that’s new it seems. He got it back tho.

Once a coworker got jumped right outside the door in broad day light. And unfortunately since we don’t have cameras outside the cops dropped the case. A 40 year old woman with two kids just had a divorce so it seems like a planned attack by 2 older men no masks they didn’t steal anything and she wasn’t left seriously injured she fought back a bit. Even after giving a description and so on cops just declined the report.

In conclusion tl/dr I wish our jobs had better security cause people here know the cops are more likely to not get involved no matter how crazy it may be. Theft is getting out of control and I get annoyed being asked what’s happening to your shelved and the store it’s all empty. thanks for listening to my rant. Burger out. Also hate when I wanna buy something after my shift but it’s gone cause well ya know I didn’t ring this up today(only cashier until 2pm most days).

So I work for a small business that is expanding to Las Vegas. So not so small anymore. But anyway, ever since I started working here, which has been a little over a year, I have yet to make my full hours that they give me. I am part time, and for example if my hours are 30 for the week, I will be missing about 5 hours. Let me explain, I clock in on time every shift and I take my breaks on time. I’m very punctual. But, they make it a point to say TRY and finish earlier than our given time. Which makes no sense to me. I will try to milk my duties but they’ll rush me or try to rush my duties so we get out earlier. Most of the time it 7-8 hours I’m missing because of that. I’m all for finishing early, but not when this is the only job that I have and I’m trying to make my money. I get the idea of “watching labor” but how are they watching labor if they’re literally in the process of opening another location in a different state? Wouldn’t it make sense to not open a different location and focus on the location that is “lacking” sales? Is this common in other businesses? And just to clarify, I’ve been working here for a while. I’m a great worker, I’m one of those people who they can rely on for mostly everything. did I fuck up by sacrificing my time and energy working in this place? I’ve had other jobs, and all those previous jobs I had that gave me hours, were complete hours and then some! But this job, no and the actually want is to clock out earlier which makes zero sense to me. Am I crazy for feeling this way? I’m about to quit this job lmao.

Customers don’t understand that customer service goes both ways. I can’t give good customer service is your not being a good customer. I understand professionalism but customers need to understand that they can’t talk to us however they want and get the help they need. I’m not gonna help you if you’re disrespectful. We go through too much to be treated the way we do. I understand we choose where we work(sometimes) but we’re still human beings and deserve respect. And yes I get customers have bad days but don’t take it out on the person that’s supposed to be helping you. And you might say retail isn’t for me but my point is, I can’t do my job if you’re not doing your job as a customer.

Can bag checks be considered a medical violation of privacy? What if I don’t want my employer to know about say for example daily antidepressants? Anything medical? It seems like an invasion of privacy sometimes

Working 8+ hours a day on my feet, also doing appointments (makeup) standing in one spot. I ask my manager if they can get anti fatigue mats (even food service has them) so my body doesn’t ache as bad at the end of the day. But, they do their typical gaslighting move and blame me and say my shoes aren’t good enough, and that it’s normal for feet to be swollen and in pain at the end of the day. When mind you, manager is sitting in the back office all day every day. It doesn’t matter what shoes I wear, my feet still hurt. They’re snakes and act nice to your face while secretly documenting every minor move to get you in trouble.

Also, I put in my vacation time ( 37 hours paid) for 5 days months ago, it was approved. I take the 5 days off thinking it’s paid, then when I get back they say I’m only being paid 16 hours for the time away. I have no proof of the balance I had before. Same thing happened to my coworker. The same manager with the shoes thing tells me it’s not their responsibility to keep track of our PTO, and that just because it’s approved doesn’t mean it’s paid. The fuck? I hate this job and I can’t believe I have to do this shit for EVER. I just want to move off the grid and say fuck it or just be homeless again

I hate this shit ! KILLLLLMEEEEEE

Please for the love of god I cant fathom why customers think its a good idea to come into a part of the store that is not for them. I say this from a safety standpoint. We only expect vendors and staff who are wearing proper attire and identification. Like in the rare case a customer could be dangerous we wont know till too late. Or in a more probable possibility we could be operating equipment (powered or unpowered) And because the customer will most likely be unaware can cause them to be injured. Like please quit coming in just cause you turned in a little circle and saw noone next to you. Im sick of this happening!

My management is strict, they expect us to follow policy and we do, but when policy involves a customer they’re willing to break the rules to make sure the customer is happy.

I work in the meat department. I also help out in seafood sometimes and I had a customer come up and wanted snow crabs steamed up. They were a little frozen but I steamed them anyway. He comes back to get his crabs and asks “why do they feel lighter?” So I said “when we steam seafood they lose moisture and become lighter” he told me he wanted me to weigh them again I told him that I can’t do that because corporate knows when we steam seafood it loses moisture and therefore loses weight. He started to get upset saying he’s not gonna pay for ice even thought he’s not.

When we have crab legs that are frozen we use a code specifically for frozen crab the tare takes off weight for the ice so you’re not paying extra for ice but he doesn’t believe this so he goes to a manager and asks for them to be reweighed not long after I get a call from my manager telling me to weigh them again saying to do it this one time.

They are so by the book when it comes to employees but when the policy is against the customer they break the rules and allow it despite it being against policy simply because they want to avoid an argument and I hate that because if we break the rules for one person we have to do it for all of them.

I occasionally look through google reviews for my workplace to see what customers have been saying, but there has been so many instances where I wish I could reply to their stupid reviews. A lot of the time, customers over-exaggerate what actually happened and they’re stubborn and don’t want to be told that they are wrong. By leaving a reply, it would also educate others reading the review about what our store policies actually are.

For example, a 1 star review about refusing to return a phone that has supposedly been ‘unused’ and within our 30 day change of mind period. Well, the wax seal had been broken which goes against our return policy being “is unused and as sold” which is on our website.

Another 1 star review, where the customer came 5 minutes after close, saw other customers inside and thought if they asked nicely, we would let them in to quickly grab their items and pay. We did not let them in, and in fact the doors are locked at close time and only opened to let customers out. We also do this so we can leave on time and set up the alarm. Obviously, this customer was not happy about this at all.

I work in a convenience store/gas station, and my genius of a boss two years ago decided to let a taco bus set up behind our store.

They store everything in our beer cooler and freezer, which we already share with a coffee stand in our lot. Fresh meat, often-times bleeding (literally) onto the floor, as well as cooked. Lettuce, etc, they’ve got it all. Meanwhile it has taken up a good 1/3 of our already small cooler.

They don’t have porta-johns, so their customers come inside to use the stores bathroom. And let me tell you, these people are the nastiest and most inconsiderate customers (I’ve found soiled pants on the floor after a family came from the taco bus). We’ve had to call a plumber seven separate times since the start of this year because their customers have clogged the toilet so bad our plunger won’t plunge. But of course, I’m responsible for keeping the bathroom stocked and clean for customers that are not mine and do not purchase anything from my store.

And then there’s the parking. The bus gets so busy that their customers will take up every spot in our lot, including the gas pumps, even taking up the coffee shack’s line after the shack has closed for the evening. It’s bad enough that my customers can’t park in reasonable spots, and have to resort to double-stacking their parking behind someone at the taco bus. My parking lot has been full for the last two hours, but I haven’t helped a single customer and the pumps haven’t been pumped.

Idk, it’s just frustrating because I was against them being a permanent fixture at the store from the get-go. They’re good people (the owners and employees) but it’s not even summer yet and this is a daily issue.

And the best part? An Asian food cart has also been with us for the last year, and we’re sharing our cooler and freezer with them also.

So to start, my assistant manager just left which would make me the "manager" on one of the weekend shifts. This was the FIRST shift I had to work since they left. It was overall quiet due to it being mothers day. (Not to mention working in a skate shop doesn't draw a whole lot of women unless they're shopping for their kids) I was helping someone at my register when i heard my coworker ask me if there was a way to open the register. I said no (management is quite strict) and asked why. Apparently this woman was not happy with her change (?) idk i don't understand this concept. This woman looked me dead in my face and said "that coin is disgusting and I am pregnant. I will not be risking the health of me or my baby when I'm due in a month." change is change brother. the value doesn't change. I kind of looked at this woman like 'wtf' but she kept this look on her face like i was lower than her.

At this point i know she's going to be a problem and i just didn't want to deal with her frankly. So i open the till and pull out another coin. I look her dead in the face and ask "is this good enough for you?" (I'd like to preface by saying i am the last person who would be disrespectful or condescending in any way. i don't get upset very often at all) to which she mumbles an 'mhm' and walks away.

Why pay in cash if you think change is dirty? just pay by card instead.

I had gone up to the other staff and asked if they had spoken to her before she came up to the registers. one of my coworkers had said she kept asking for shoes in the same size after she had said she no longer wanted them. (this was multiple times for the same shoe. she had left the store twice i believe and asked for shoes a total of four times) my other coworker followed up by saying she was also very demanding of him as well.

I will add again that this woman was still extremely rude to my coworker at the registers. she told her to fold the clothing up before putting them in the bag. (there's security tags still on the clothes and she won't remove them until after the payment has been complete)

Either way in all of my years in retail i have never seen someone actually be so disrespectful to every single member of staff working that day.

Pro tip: just because you're pregnant doesn't mean you can look down on KIDS for trying to make a living :)

I am a former employee of Deseret Industries to be specific the Logan Utah location, And I can tell you from personal experiences how terrible that company is from who owns them to how they treat their employees. ( Deseret Industries is owned by the Mormon Church) I worked in the women's department and cashier since July 31st 2019 - January 10th 2020 before the whole covid thing.

1. they treated the Muslim workers like shit and bullied them for not participating in what they believed. AKA Mormonism
2. they would fire employees illegally for what ever reason ( I being one of those employees) my ex was fired for having the day off he wasn't even fired by his manager, I was fired for having a broken foot and my manager didn't want to provide me with a stool to sit on ( I was a cashier ) if you were put on medical leave that meant you were fired.
3. That same manager bullied my work bestie for being an immigrant.
4. Majority of the stuff that gets donated is thrown away not even donated to third world countries, they throw the clothes, etc even brand new stuff in the trash.
5. they bully customers who don't speak English.
6. they bully their employees in front of customers.
7. If you are wondering why you are always waiting in line for so long it’s because they short staff each shift on purpose.
8. They make all employees sign a total loyalty contract so you can't get a second job, even though the pay was shit.
9. They force Mormonism on the customers for example if it was general conference weekend that Saturday they were blasting it through the whole store.
10. We had to throw away anything that didn't hold Mormon standards, they told us in training if the prophet came in and saw that product would he approve.
11. they also make fun of the customers who were Mennonite.
12. Before being fired I was going to be moved to the back warehouse with my work bestie who was a immigrant Muslim because customers shouldn't have to see ( insert racial slur for Natives and Muslims)

“I don’t want this anymore, but I don’t know where to put it so can I just give it to you?”

How about you put it back where you picked it up from which is literally within view of where we’re standing?

I work somewhere with very famous characters. Let’s pretend it’s Disney. I had a customer ask for a non-Disney character and when I tell them that character is not Disney they argue with me, “Yes it is.” Well, you can look for it yourself then, I guess. I had a customer ask me for “that black mouse”. You mean… Mickey Mouse???

I work in the meat department at a grocery store chain, and we are connected to seafood and we have been understaffed so I’ve had to work seafood to help them out.

And every weekend we have big sales and one item that’s always on that list is crab legs, we have a steamer in our department so we can pretty much cook stuff for the customers.

And when crab legs are on sale everyone comes to get some. But getting crab legs for a customer always comes with one question.

“Can I get them steamed?”

I’ve had days with this sale when every customer I helped wanted steamed crab legs.

Some customers may only want a pound or 2, but I have had customers ask for 5 pounds or more. I’ve had some customers ask me to basically cook an entire feast for them, crabs, shrimp, fish fillets, lobster

I hear “can I get them steamed” so much at this point that I get angry everytime I hear it. It makes me wanna cus out the customer call them a lazy motherf**ker is it so hard to cook your own food????

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I work for a clothing store and corporate just recently implemented a genius company wide rule based on customers complaining that the store is closed at its posted closing time and being jealous of the last minute stranglers that got in before we closed the doors... The rule is that if we have customers still in the store at close, we can’t turn off the music, lock the doors, or (get ready because this one is especially heinous) turn away new people that come in. Now, we are allowed to tell these new people that we closed, but we must allow them to still shop around. As for the people who were already inside, we can’t say we are closed, which was how it was before anyway. I was fine with that, but now it’s getting ridiculous. Customers don’t care that we are “closed”, all they see is open doors. I don’t care if they buy something, I don’t care that I’m getting paid. I just want to fucking go home at the end of the day just like everyone else with a damn job. We frequently have shifts where we close one day and open the next. That means if people keep coming in, especially if it’s a weekend night, we would get out super late and be tired the next day. We can’t complain either. It’s considered “unprofessional“.

I know that every parents can make mistakes as they are human beings too. I'm not a human parent but as a dog parent I always clean after my dog whenever he pees at a pet store. I spilled drinks at cafes and I apologized to baristas and cleaned after myself. Parents having their little ones spilling things like juice and cereal happen all the time and I know it is inevitable. But please. clean. the. mess!!! I don't expect the parents to even spray with sanitizer with paper towels. Or at least apologize if you're in a rush. Whenever my dog or I spill something at a store, I just don't go oopsie daisy and ditch off. I know can legally but I also know it's not ethical. Whenever I see random parents say, "I see myself mature as I raise my child", I honestly take it as a grain of salt, sorry not sorry.

Once upon a time in a busy afternoon, I was watching after self-checkout. Making sure everything's clean and organized, helping other customers and such. Usual tasks. However, in that particular afternoon, I was given a rather unusual task given by a mom. While I was cleaning a checkout area, I saw a puddle of pee and thought that somebody's pet made a mistake or something. As soon as I saw the puddle, I quickly heard finger snapping (very rude but proceeded to give attention anyways. I was too naive at the time and would never come for customers who finger snaps to get my assistance) asking for my attention from a lady holding a shopping cart filled with her groceries and her baby on baby seat. She tells me her daughter just peed and she needs to go to bathroom asap within 3 seconds and without a further ado off she goes to the bathroom with her baby. She didn't even apologize or even seemed sorry. Yep. I grabbed spill caution sign, paper towels, and a cleaning spray and took care of the mess.

I get it. You're in a rush. But it takes less than five seconds to apologize. Aside from this story, I know it's a trend for many young Korean couples to immigrate to the states to give better education for their children. But to the young Korean couple who just had their baby spill a bag of baby cereal and the mom going "tee-hee omg my baby is so clumsy!" and rush off without a word. I'm not sure the baby is going to be educated in a "better" way under parents who do such irresponsible parenting.

And mom groups that leave a ton of mess with popcorns and snacks at Starbucks and having barista cleaning up, go f*** yourself even though I don't work there.

(Edit: Also wanted to add a dad who straight up told his toddler in front of me that "You have to study very hard in order to not get low wage jobs like this" LOL)

I asked my store manager if the store could purchase more of an item I need to do my job. Commenting that it will only get worse as we have our annual toy sale coming soon. She flat out told me she had no answer to that question. I wasn’t sure what to say to that.

Leave me ALONE oh my god!!! Oh, I work at a Starbucks by the way. I hate seeing these creepy people and having to be fake nice to them so l don't get "coached" (a warning from the manager) or even fired. Do these customers seriously think we actually like them?? They must have never worked with the public before, because it is literally our job to be nice to them and humor them.

A lot of our regulars are great, don't get me wrong, but a few of them are these creepy old dudes who can't read the room. Why is it ALWAYS people old enough to be my father or even grandfather being creeps? I'm so tired!!!

This one guy I dread who always has something creepy to say comes in twice a day (when I'm working, at least), and when I jokingly said "welcome back," he said, "I came back for you." 🤢 this man is literally in his 70s! He won't stop trying to talk to me (even when it's busy and/or I'm not at the register) and I am 19 but look younger. This other regular who comes every weekend and is literally married (uses his wife's card and wears a wedding ring) just asked if I was in high school, then said I was cute when I told him I wasn't and am in community college. At least he made sure I wasn’t a minor first, I guess? (/s) these two were just this weekend.

I’m so sick of dealing with customers like this because I swear I deal with like one or two creepy people a day, which is weird because that rarely ever used to happen to me before like maybe a month ago. It's hard to "just forget about it" sometimes because it genuinely makes me feel unsafe to the point that I started bringing pepper spray in my work bag and if I bring a hoodie with me that day, I'll put the hood on as I'm walking out of work once I'm off.

The two incidents (incidences?) that have stuck with me the most are when a regular my dad's age literally followed me to the dumpsters while I was taking out the trash to talk to me and called me beautiful, and this time a guy joked about kidnapping me and "joked" by asking how much it would be to buy me. Did I mention I am tired!! Idk what to do other than just keep dealing with it until I finally quit because my store never bans customers for shit.

So as much as this is a customer rant, this happened on a coworker's shift a couple of days ago and has snowballed into throwing every shift since into literal hell when it comes to counting on and off our till.

Anyways a couple of days ago I get in to start my shift and the girl who is about to get off just casually says "oh by the way, this lady came in and bought $8 of gas in just pennies."

I'm sorry, what? Did it occur to you to refuse the sale?

"Oh no, she set the rolled coins down and walked right out after saying she wanted the gas and what pump she was on."

Lo and behold there were sixteen handrolled rolls of pennies on TOP of the safe (which means they hadn't been counted) and so I just just repeated my mantra "We are not a coinstar. We are not a bank." I also added "What you should have done was set the pennies to the side and not processed the transaction, and when she came back in to ask why her gas wasn't pumping handed her back her change."

That was a fun call to my manager to explain what the hell happened and no one seems to know what the hell to do with the pennies now because we lack the ability to just drop them into the safe and obviously our till isn't big enough for SIXTEEN rolls of pennies (though we did finally get around to counting them, turns out we were shorted ~$0.25).

Who the hell thinks they can just walk into a gas station anyways and pay in pennies?!

EDIT: So after reading some of the comments, I felt I should clarify a couple of things.

1. I did not intend to berate my coworker or belittle her in any way. If it came across as abrasive, it's because this topic has come up multiple times in team meetings the past few months, which she has been present at. I also used to help coworkers who were fresh out of training when I worked at an Amazon call center, so while I should have left this to my manager to handle, my inner trainer slipped out a little.

2. To those who seem to miss the point of why this is a problem. We literally can't drop these pennies in the safe. We also can't hold them in the register as there's too many. And obviously it's against policy to just set them aside where someone could feasibly steal them (as if they'd want to, but that's a moot point). The sale SHOULD have been refused. It was a mistake, yes, and will be covered once more in the next team meeting, but we have a limit on how much change we can hold in our store. It doesn't matter that there was once a cash shortage. It doesn't change that fact.

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I'm rn dying of anxiety working through a shift I know i shouldn't of come to. There are flash flood warnings everywhere, the governor himself has ordered for all public service employees to leave their shifts early because of the dangers. Most universities and schools have canceled their classes, malls have closed, flights are canceled. Yet I'm here in my non-essential ass store stuck rotting of nervousness cause i clock out late and will have to drive alone thru the apocalypse itself to get home. And the mall is filled to the brim, electricity is going out and flashing, and people are still in hurries to buy curtains, to buy clothes, to go bowling, to even do their hair at the mall's salon.?! Wtf is this honestly. Who in their right mind sees the sky painted black at 2 pm, thunderous bolts shaking the city and says "ohh! Let's have a family hangout at the mall!", "ohhh my car is tipping over with the wind but I must buy plastic plants and shall endanger my kids with me too!!. It's genuinely beyond me, absolutely 0 survival instincts inside the average shopaholic person..

I work in an honestly fairly small furniture store. I'm not in sales, I work in the warehouse.

Now the culture at my workplace is that we prioritize doing what's important.

No one who works at the store I'm in really cares too much about sweating a small stuff aside from maybe one person working there right now.

As a result of this there are sometimes when our district manager who is very big on complaining will visit and he'll start complaining up a storm over some small stuff that didn't get done.

This is normally small stuff that did not get done because the only one who thinks of it as important is the district manager himself. No one else in the store will even think of it which means that not only is it small it's something that apparently no one even knows they were supposed to do.

Well one thing he's really big on is he wants everything to be organized perfectly and whatever he's at the store and see something out of place He will start bringing up how customers notice that and that's going to prevent them from shopping at the store.

One time he also said that because our soap dispenser was running low in the bathroom that our customers would notice that and not want to shop there.

To which I've always wondered do customers care that much?

Now don't get me wrong I would not want to be in a store that is incredibly untidy and out of sorts. However, at my store if a customer walks in most of the time they are not even going to notice that something is out of place.

What I mean is we don't exactly have a bunch of trash just lying all over the floor.

I do understand the concern about keeping a neat workplace which is why we do sweep and mop usually sweeping every couple of days and mopping once a week.

It seems however in his mind that when he comes in the store is just this absolute mess that a tornado went through.

So he'll start complaining about something and the rest of us are just looking at him and I'm pretty sure that we're all thinking the same thing; "We do not get customers in here that care or even notice if we have our dryers stationed behind the washing machines instead of in front of them."

The thing is though for as dumb as I think he sounds he has been in sales for quite a while.

So maybe customers do notice small, tiny little things like that.

Which honestly I think is really bizarre.

I do want to stress here again that I do know when a place is genuinely untidy. I spent a few years working for a thrift store and during my time there I made it a point every night to go out and clean up the absolute disaster that was the sales floor usually more than once a night actually it usually had to be a full cleanup twice a day because the customers would just throw clothes everywhere. That's a different story though.

Anyway, I guess I'm just sort of half and half on it.

There's a part of me that thinks he's just overreacting and being dramatic because well that is his personality, and his approach to leadership usually involves a lot of trying to throw his weight around.

At the same time I would also not be surprised if it turned out he actually was right and that the customers coming into our store really do notice and care about extremely small details that none of us working here even seem to notice.

I work in a fast casual food joint and our doors a bit heavy to open, so it requires just a little bit of muscle to pull open. The entrance has a double door that can be independently opened from each other. One of the doors doesn't work (and hasn't for quite some time), so we have a sign on that door saying please use the other door.

Naturally, nobody reads.

First they try to open the obvious broken door. Then they try opening the functioning door while using the most limp dick energy to pull it open. Rather than pulling harder, these people will stare inside, see there are clearly employees and customers inside doing their thing, and just walk away thinking we're closed!

Of course I either gesture to them to pull harder or I go and open the door for them, but since I'm usually dealing with customers as cashier, I won't always be there to help them open the door. And it's not like the people struggling to open the doors are children or frail adults. I seen old men and women open the door with no problem!

It's funny because I always see stories of people ranting about customers doing everything in their power to get into a store even when it's not open yet and here I am with the opposite problem of people putting in no effort to open a door and giving up when they can't open it.

I hate it when I have a customer ask me a question, like "do you have (insert product here) in the back?" Sure, let me go look for that. I go in the back, either find it or don't find it, return to the sales floor and the person who asked the question has vanished. like what the FUCK? you asked me a question and you walk away and I have to hunt the whole store if I even remember what you look like to answer your question... for the love of fuck STAY in the same place so I can find you and answer your question so I can get back to whatever I was doingFFS!

Rant over

Either stop making the schedule so fucking far in advance or stop being so inflexible. People don't always know dates weeks or a month in advance for events they may want to attend. If the date of something is almost two weeks out it shouldn't fucking matter if the schedule is made for that week, it's out far enough the schedule should be EASY to move around to accommodate the requested day off.

Weddings? I got one coming up in June for a family member I am close to and want to be there for him, probably can't now because they have a schedule made for that week and don't wanna move dates around. I had a funeral today for my wife's grandmother and I had to fight tooth and nail to get today off when they knew well in advance. I requested those days off and they still tried to fucking make me work.