This made my work a living hell. I can't take it anymore but no other job is calling for a fucking interview and if it wasn't for this damn smile thing I would even love my job For more context read one of my previous posts about me ranting for being told to smile more

Constantly, 1 coworker will walk away to go to the bathroom, and other coworker will walk away to go talk to the CSM, leaving me to be the only cashier. I never say anything because i don't like confrontation. But it's like, one of you can wait until the other has done what they need to do

Or 1 will walk away to do whatever, and the other will step away to talk to a customer.

I can't go to anyone because they're tired of listening to me

I'm sure as many of y'all are aware, in retail, our companies/management require us to bring up add-ons such as extended warranties, store credit cards, membership rewards, etc etc. It's not necessarily something we WANT to bring up, but nonetheless we're REQUIRED to as part of our job, with some of us even being graded on the number of conversions we get, etc.

This has happened a lot during the entirety of my time in retail, but it's always especially apparent when it comes to the holiday season, which is a retail worker's favorite time of the year (/s). A customer will come in, buy product x,y,z, and when I'm going through the motion of selling them the product(s), I am required by my company/management to bring up the aforementioned things like extended warranties, store credit cards, membership rewards, etc etc. And then the customer will just straight up cut me off all rude like or give an extremely rude "I don't need any of that✋🏻" Have you never worked a retail job before? Have you never been graded on quotas or conversion rates before? Because it clearly shows...

At this point, just order the damn thing online and pick it up in store or straight up have it delivered to you if you're not willing to allow employees to do their job or straight up disrespect them but cutting their sentences off.

Me telling customers which side of the store something's on: "It's against the back wall/next aisle over/other relevant location." points to indicate direction

Customer: clutches pearls "Don't point!" Apparently physically gesturing to accompany my words is being rude, rather than an attempt to communicate clearly.

On the flipside we have....

Customer: "I want that one." points from far enough away that I'd have to share the same physical space as the customer to see which shelf they're pointing at, let alone which item

Me: trying to mentally math which of two things in the third row customer was pointing at "I'm sorry, I can't tell which item you're pointing at."

Customer: "If you open the cabinet I'll point to it."

Uh, no.

Me: "What do you want me to get out of the cabinet?"

Customer points again. This time I can see he's pointing at the second row but am still unable to mentally math the angles for products that are next to each other.

Me: "Can you please tell me what product you want me to grab?"

Customer finally walks up and touches the glass door (edit to add: in the exaggerated motion of pulling his entire arm back to stab his finger at the glass)... and the products are small enough I still have to fucking ask him which of two hanging centimeters apart he's even pointing at! And going off the look on his face you can tell he thought I was the one making it unnecessarily difficult even though I never stopped him from just speaking.

So apparently pointing is polite communication and using your words (or expecting others to) is incredibly rude.

.

I mean... I'm no linguist/behaviorist/whatever. Have I just completely missed the point of pointing all my life?

I’ve worked at a beauty section in a certain Canadian drug store for three years now and I am not okay. I don’t know what’s worse, the toxic management or the toxic customers. Every day that I walk into this store I just feel so sad and discouraged. Nothing me or my coworkers do is ever enough, we’re never told that we’re appreciated despite bringing in most of the money yearly in store and having the highest customer service ratings in all the departments. I need to post about this because I feel like I’m going insane. I went to post secondary school so I could find a non retail job that pays well enough but I don’t have 5 years experience in my field so I guess I’m not hireable even when I lie about my experience lol. I went to school for graphic design and the program I took covers social media and marketing so I’m essentially being exploited to run the stores social media account while not even really being paid enough to make my student loan payments. I’m just truly at a loss and I’m struggling with depression. Most days when I wake up to get ready for work my body feels like it’s 1000 pounds and I feel like I’m moving in slow motion. My mental health is bad enough that I could take a leave but I can’t afford the pay cut that comes with it. I don’t know how much longer I can keep this up for before I lose my shit on an entitled customer or before I commit toaster bath in Minecraft. I’m losing money because I keep leaving early because I can’t handle being there. I just really don’t know what to do.

Why do some people think it’s okay to stroll in 2 minutes before closing and act like they have all the time in the world? They see us cleaning up, turning off lights, and still say, “I’m just browsing.” Then they get annoyed when we remind them we’re closing. Like, no, I don’t want to stay an extra 20 minutes because you suddenly needed a last-minute shopping spree. Respect the hours, please.

Spend enough time on Reddit (not even just here, Reddit as a whole) and you'll probably watch a video or read a story about some psycho consumer making a complete ass of themselves. What you probably won't see are the ones that make your day. The ones that genuinely care if you're having a rough time, the guy that is so happy to get his burger it makes you smile, the old lady that reminds you of your grandma, the kid that loves animatronics and is so excited to tell you some weird fact about the Rockafire Explosion.

But we get so mad, both personally and socially, about the awful ones that they're the only ones that we wind up talking about. I'm as guilty of it as anyone else, always telling the crazy work stories because they're more entertaining. If you genuinely don't have good customers like this, then I am very sorry and this post does not apply to you. Here are just some people who made working retail a good experience, even if only briefly.

Had a regular at Taco Bell who, after waiting in his car for 25 minutes because our frier was down, asked if we were okay and offered to drive around a few times to bring speeds back down.

Another regular at the game shop bought a kid a Switch+games after overhearing how their mom couldn't afford one, but had me wait until after he'd left so she couldn't refuse or worse, thank him too much.

Also at the game store had a woman bragging about her daughter's art and with good reason. I was just happy talking with someone about art, but the next time she came it was with an amazing monster painting and I'm actively smiling at it right now.

On the 14th of Nov, I went to an in store currys to buy a new network adapter for my computer, I bought a USB Ethernet Adapter and a USB WiFI adapter as I've never used a USB Ethernet adapter before and was sceptical on the speed so I bought the WiFi Adapter just in case.

I bought both of the items on card with contactless at the checkout and went home, after I got home I noticed that on the receipt it says I bought a Blink Doorbell which I didn't buy, by the time i got home the store was closed so I waited until Monday (Today) to phone customer support as i was busy Friday and they are closed weekends.

The customer support told me to go back to the store with both items and explain what happened and to ask for CCTV, so I went to the store Today and explained this to a manager, I gave him both items I walked in with and the receipt, he went in the back and after a while he came back and told me he didn't have access to CCTV right now but he said he checked stock levels because there should be a discrepancy.

He then said that all of his stocks on his end are correct and he'll contact me tomorrow after he checks the CCTV, so I gave him my phone number and he gave me back my receipt and the USB Ethernet adapter back and said "I'll talk to you tomorrow", I said where's my WiFi adapter, he said he put it back on the shelf because from his stocks there should of been 4 on the shelf and there was 3 (I had the 4th that I walked in with), I told him I walked in with it and he told me no and that he'd have to check CCTV footage for TODAY as well to check I did walk in with it.

So not only did I pay for a £60 doorbell instead of a £12 WiFi adapter, he has stolen the WiFi Adapter I walked in with, so I'm now out of pocket £60, the WiFi Adapter was still sealed since I didn't end up using it since the Ethernet Adapter worked fine.

Edit: Resolved today, got a call from customer support saying they've checked CCTV and confirmed I was telling the truth, told me to go back to the store to get refunded and my WiFI adapter back, I went back and the managers excuse for the whole ordeal was the blink doorbell was next to where it was supposed to be in stock and it's "on him" that he didn't check, I'm lost for words how stupid this is and I can tell currys hire school dropouts or people with bad GCSE's

Apparently customers need to be treated like children because they cannot follow basic directions or instructions. They expect you to know everything and latch onto you like an annoying pest. And I am surprised that these customers are even able to tie their shoes because they ask the stupidest questions.. " how much is it?", "how do you use it?", etc. I had a lady ask me how an air freshener worked. And most of the time, they ask multiple questions in a row, sometimes the same question..

It is rare to meet customers that don't require so much coddling and hand holding. I don't get paid enough to do their research, open containers AND give them free advice for everything.

A few weeks ago I had a couple come in who were absolutely nightmares. The man walked in the door, snapped his fingers at me and yelled at me to go get him his items. I was the only cashier, the line was long as fuck and the manager had just went on a break so i was by myself. I told him he had to join the line if he needed an item unlocked. He called me fat and lazy and walked off. He did not join the line.

A few minutes later he stormed up to the register and yelled that he had been waiting for 30 minutes at the item he wanted unlocked and I was too stupid to do my job. I told him again, I'm by myself. If you want something unlocked you have to join the line. He called me a bitch. I said "Sir do not cuss at me. I am alone, there are ten people in line and if you want an item that is locked up, you have to join the line." He walks off and I continue on with the next customer.

A little later the guy and his girlfriend came up to purchase several items. They threw them at me and told me I'm a worthless person because I'm a cashier. At this point I'm no longer speaking because I know I will lose my temper. I just kept scanning the items and ignoring him and his girlfriend continuing to make jokes about my weight and how stupid I am that I can't even get a "real" job. I told them the price and he threw several wads of papers at me and told me to find the coupons. None applied so ha! Anyhow, after he put his credit card in he screamed he needed a bag. I grabbed one and started my customary check to make sure any bottles have fully closed lids. His girlfriend told him "the fat pig is so stupid she can't find a husband, a real job and she can't even put things in a bag!" I stopped, looked at them and said "ok. I've had enough. You bag it." He screaming at me for having an attitude. I just stared at him and did absolutely nothing. Eventually he put the stuff in the bag, snatched his receipt from my hands and left.

I just discovered that they took my picture and posted it to Google reviews talking about how lazy and stupid I am and encouraging my employer to fire me. Now, I'm not worried about that. My store manager doesn't give a fuck about that. The district manager might enquire about it if he hears about it, but they don't even realize these reviews exist.

However, I'm a child sex abuse survivor. The protective order against my stepfather ran out when I turned 18. Multiple times at the trial, he and his family threatened to have me murdered.

Even though I am in my late 30s now, every few years my stepfather tries to find me. He finally figured out where my mother lives and he will park down the road and watch her house. He came close to finding me once a few years back, but the person he contacted refused to give him my information. We have contacted the police, but they just say since he hasn't actually done anything threatening, there's nothing they can do.

All this to say, the idea of someone taking my picture without my permission and posting it to the internet with my job address listed has me freaking out.

So I guess what I'm saying is this.. you never know what the other person is dealing with or has gone through. This person, on a ridiculous power trip, has potentially put me in danger.... Because I politely told them to wait their turn. So fuck customers.

i work at a shop that sells cards, gifts, and merchandise. we often have offers on and one at the moment is 4 cards for £1, or 29pence each. The cards that go into that deal have a sticker on that says "29Pence or 4 for £1!", the ones that aren't part of that deal dont but are put beside the cards that do. On more than one occasion i've had customers come up to the till and very firmly tell me "Those are 4 for a pound you know!! They're all 29 pence!!" (which is another problem in itself, yes of course i know because i work here and recognise the size and design of the cards. relax.)

Unfortunately for these customers they can't read and end up picking up 1 card that's 29p and the rest aren't part of the deal, i explain that they're out with the cards due to the plan we're given which we can't change, and the offer reads "cards from 29p" not "cards for 29p" and only the ones with a visible yellow sticker are part of the deal. And Every. Damn. Time. the customer had gotten angry with me for not being clear about it, it's not the fault of the workers! take it up with our marketing team!

a few months ago we had an offer on the entire store, 4 cards for the price of 3. The first time we had this offer on it read 'Buy 3 get 1 Free', and on multiple occasions customers would pick up 3 cards and expect one to be free (No! Read! It's buy 3 and then GET ONE ADDITIONAL ONE for free!!), and when i'd explain they can pick up an extra card they'd get extremely angry and demand i magically make one of the cards free for them. I even had one lady shout at me then throw her cards in my face before storming out the shop (Thanks, lady!)

Anyway i'm sick of our marketing and plan development team having 0 idea how the shop runs and i'm sick of customers taking their frustrations out on us like we're the ones doing it and we're doing it ok purpose

As the title says, my bosses always just hang up on me, and as this is my first job, I'm just wondering why. Just yesterday I called and told one of them I might be 10-20 minutes late as the bus literally just passed me while I was waving at it (it was packed, like PACKED. Like sardines) and I tried chasing him down to no avail. Literally seconds after that I called in,told them (while out of breath mind you) and he just said, "you know you have to be to work at exactly 4:30 right?" And I was like " I know, I just chased down the bus, I was at this bus stop for 40 minutes (I was kinda yelling cuz traffic is loud) then he just hung up. Just like that. Not the first time, and not the only superior who does this to me. And I just know, I KNOW That if I just hung up on them in the same way, id be fired or written up. especially when they call me in to cover someones shift, god forbid I hang up on them in their face without saying anything.

EDIT: *of a human being, not or a human being...

Free red cups from starbucks today, right? Heard this lady going OFF on a poor barista because she wanted a free cup even though she wasn't ordering a holiday drink. It says in the promo to get the red cup, you HAVE to order a holiday drink. 'This is a scam! This is deceptive marketing!'

Same thing with this coupon we have at my work. You get $5 off your order of $35 or more, and it says in the fine print that your order has to be more than $35 pre-tax. So of course this guy orders stuff, his pre-tax total was like $30-something, and after tax was $35.72. 'But it SAYS orders of $35 or more!'

I'm just so freaking sick of entitled Karens and Kyles harassing employees because they can't be bothered to read the fine print (even though nowadays the fine print is so much larger now). At this point I've just started disassociating anytime they start yelling--or imagine they'll yelling in Dale Gribbles voice from 'King of the Hill'.

I work in a sit-down chain restaurant and I work as a Togo specialist specifically. For the last year or so, we've been dealing with this one specific customer that is the epitome of "Karen." I'll start at the beginning. I was working as a different position on this day when I hear my coworkers working on To-Go having a tough time with an order. The customer had called in for 2 Salmons to be made well-done and they apparently didn't come out to her liking. She had them delivered by who I think said was brother, but he seemed kind of young and she seems older. We remade the Salmons. The next day I opened on To-Go and answered the phone. "Karen" immediately took control of the conversation and asked for my name and told me she would like to speak to the GM. I told her I'll put her on hold and grab my GM, she told me, sternly, to get them within a minute, because she can't wait longer than that and if my GM is going to be longer than a minute, then come back to the phone and let her know. I went to my GM, told them about the lady on the phone, she rolled her eyes, apparently knowing who it was. She was busy dealing with a situation with a coworker, so she told me she'll talk to her in a bit. I went back to inform "Karen" that she'll be a little bit and this pissed her off. She went on and on about being blind and and how she's in the hospital, so she can't wait and I need to go back and tell my GM it's urgent. I just said ok and put her back on hold until my GM was free. My GM was on the phone for about 10-15 minutes with this lady, all because her salmons came out Medium-well and not Well. My GM agreed to give her 2 new salmons as an apology and set it for the next day. This lady has been calling consistently for about a year. Her "brother" would be the one to pick up the food. He was chill though. He could complain about her and apologize for her. He eventually moved away or something, so random people have been picking up for her since. She's only gotten worse. She wouldn't let anyone but a manager place her order and she would try to command the phone call. If you tried to say anything while she was talking, she would get angry and tell you not to talk while she's talking. She'll talk for about 10-15 minutes each time she calls, usually several times a day. At least the days she orders food. About 2 months ago my location started to get a remodel, so I had to go to a different location on the other side of the city. Me and my other To-Go coworker were hoping that "Karen" would just call and go to other closer restaurants or locations. She did, for about a week. Now she's at the worst she's ever been. For some reason, she's now insisting I place her orders, she didn't like me at the other location, but I guess she thinks I'm someone else here. She always tries to make her life seem grand and amazing, but it's been pretty inconsistent. She says her mom is a billionaire and is going to buy our patent company. She used to say she was dating a billionaire and he was going to buy them, but ever since we got to this new location, it's been her mom. She's always said something to that affect, but at this location she's really using it. She's saying she's making a movie with Oprah Winfrey, Prince Charles(she corrected herself and said King, saying "he hates it when I call him Prince") and the King of France(???). Oprah seems to always be right next to her when she places her orders now. She always says someone from Corporate told her she could either get a free meal or get extra of something for no charge, but thankfully this new location isn't as accommodating as the last one and will demand the corporate guys name, but she never gives one. She went off on one of my managers on Veterans Day, because she wanted to speak to me about an order she had placed for that day that was going to be picked up at 4:30. My manager told her I'd be with her in a moment and that they can help her. She yelled saying she NEEDS to speak with me and to put me on the phone now. I could hear my manager talking to her next to me and eventually took over. She just wanted to push the order back until 5pm... She thinks that I or the manager go back and make her food for her and she wanted to stop me before I got back there. She also told me to she wants me to say sorry to the manager for her, because she wasn't yelling, he private plan was landing, so she was trying to talk over the loud sounds and that Oprah agreed that she wasn't yelling. The GM here called her and told her she didn't like that she yelled at the manager and essentially told her if she's not calling to place an order then she shouldn't be calling. She also told her that anyone that answers the phone can place her order, that's what they're there for. She doesn't need me or a manager specifically. There's a bit more random stuff, including her personal, private history with Trump apparently, but that's the gist. I haven't typed this much since high school, so my fingers are getting numb, but I just had to rant about her, because she's the absolute worst. Hope you all enjoyed.

Had a customer come to the counter tonight. She puts her items on the counter, then realises there are people behind her, and that she can't find her card. So she steps aside and says you serve the next person while she looks for it. Cool, save her transaction and move on.

While serving the next person the computer throws an error. I litterally say; "It's throwing an error I do not recognise. I do not like that."

Next minute she yells; "Seriously?! How unprofessional, you can keep your stuff."

Me and the other customers just kinda look at each other bemusedly and go WTF was that about?

15 minutes later she comes back and demands I get her the stuff that she wanted now that there are "No customers for you to talk shit to."

And it's not the first time.

A co-worker made a customer a small coffee, after which he realises we are running low on small coffee lids. He asks me if we have any more small lids. I respond that I don't know. The customer he just served gets mad and accuses us of saying he has a small dick. He actually left and then came back in just to yell at us.

Here's the low down guys. You are nothing to the person serving you. Once you are out of our sight you no longer exist. Unless you do something to make us remember you.

Check your paranoia at the door and ask clarifying questions before making a fool of yourself and becoming someone who will actually he made fun of.

Sorry for the bad english but it's my second language. The manager of the store where I work insists on being VERY insistent with clients and made the store lose one client that, before she came, was always coming in the store because I respected her and treated her with patience (she is an old grumpy woman). Since the manager started staying in the store more (she used to not stay a lot and let me stay alone to serve clients) she started pressuring me by making me do stupid things like trying to convince clients to buy lots of things they are not interested in, in the slightest. Since I know my clients, I told her they wouldn't like it if I started doing that and she told me if I wanted to be successful I should be more assertive while selling our products (not true at all, because if I go to a store I want to be left alone, not being talked to from the time I enter the store to the time I exit) and since, people that used to come everyday because they liked my calmness started complaining more and more because she would storm to clients to tell them about all the products we have, what should they try etc. Oh and the worst, I am forced to smile like an idiot even when the client is talking about something serious, and someone started to think I am stupid (no joking, they straight up told this in front of me.) And when I told the manager it's not reasonable to me that I am required to have a smirk for the whole day she said that I "should not care that I'm looking like an idiot because I must be smiling to everyone to appear approachable to every client". And every time I forget to smile she keeps telling me I look sad and clients don't like sad people. A little example to explain my situation better: Yesterday a dad with a child entered the store for one little piece of pizza. I know the dad is lactose intolerant because he always comes to the store and I started memorizing clients preferences. While he was about to pay the manager stormed to us because apparently I didn't ask him to try some biscuits, to look at the sweet section, to look at the new products we got, etc. The man was very uncomfortable because this never happened with me, and while he was trying to tell her he could not eat anything she said, she kept INTERRUPTING him to propose more and more products to the point of exhaustion. He then insisted to pay and ran away. The manager told me : see, you have to do this with every client or else you won't have a future in the world of retail. She is not capable of seeing why she is fucking wrong.

Fuck me, I can't find another job or else I would storm out of there RIGHT NOW.

I don't know if it's the same for you guys, but where I work (a convenience store) if we accidentally scan a QR code instead of the barcode, it'll come up with "unknown item" on the till and anything you scan after that won't register. But of course it'll keep letting you scan and will even beep. So if you don't notice it, you'll have to rescan a lot of stuff.

Why does pretty much every item need a QR code? Who's scanning a QR code on a carton of milk?

And why are so many QR codes right next to the barcode? A lot of the time I will cover it with my finger but sometimes I don't notice it. What a pain.

Also I have no idea how our tills have an insane talent for scanning QR codes since some are so tiny. It's really picking that up?

Long story short; there was a manufacturer's/quality issue with the suitcase that did not survive 1 direct flight (no additional luggage handling & I did not overpack). I had to edit & this post is about the seller's ''offer''.

This is a Karen move and I. Don't. Care. Karen from Finance.

I have attached screenshots below of the communication between me and the seller. FYI I paid $199CAD for this ''high quality suitcase''.

I am putting this seller on blast because I unfortunately do not have a money tree (links where to buy are welcome thnx!) and you know stuff happens, and you think ''It's a re-occurring thing that happened to other people? Why did no one talk about it?'' - that!

Also I'm so sick to be taken advantage of as a consumer, when merchants/retailers/sellers, claim there are warranties, return or refund options, and visibly, shamelessly and clearly promote this on their selling platform (and don't bother to even take it off after pointing it out - cunty), but not honour it.

I'm not a lawyer (but maybe I should be?), so I can't claim what they are doing is illegal, but they definitely violate a several things by misrepresenting products/services. If they are allowed to misrepresent and get away with it, I surely don't care about privacy concerns & publishing this.

What rubbed me the wrong way: trying to literally BRIBE me to delete a review, to then say they will 'accept' a refund application process and not even guarantee a refund. Y'all, I am not the one to do these things to. I am petty to a level where, well, I guess I'm potentially missing out on $199. Drag her.

Mind you, this seller promotes a 10-year warranty on Amazon and a 5-year warranty on their own website.

If I would get a penny for every time this company claims on their website how good the quality of their suitcase is... I would have enough pennies to buy another suitcase.

I travelled to every single continent but 1 and never experienced anything like this. I travelled with cheaper luggage even and this never happened.

When I asked Amazon what will happen to this seller, if there will be consequences for violating seller guidelines with bribing, they said they did not know. Fair, they work on a different department but really? I wrote reviews that got removed for violating some guideline but this is fine? MMkay.

This post is about the seller's communication but I know this is Reddit after all so:

Obviously the carrier declined liability nor offered compensation or a refund because the suitcase could be used for future travel, but airlines would not accept this suitcase due to too many damages. Additional insurance I purchased declined as well. Both referred me to the seller, for buying a bad quality/manufacturer faulty item.

To the people who are going to suggest the Amazon return policy;

This specific item was bought on Amazon. Why I ''missed'' the 30-day window is because I kept calling Amazon and they kept referring me to the merchant, to resolve this with them first. Which I did. As per Amazon's guidelines, you have to give sellers also 48 hours to respond, which all added up to .. you guessed it! The 30 day window was gone. So of course, Amazon no longer honoured their 30 days policy (which is fair to a certain extent, the seller doing this is out of their control so I'm not mad at them). However what is frustrating is that they don't accept items without (the original) box. They don't pay for new packaging and neither does the seller, of course.

This item is a suitcase that I bought to move across the world - literally North America to Europe - with. In case anyone wonders why I did not keep the box. I had to edit down my belongings from 4 years so the choice to not bring a cardboard box for a suitcase I was going to use, did not make the cut. Sorry.

Why they need a box for a suitcase that is completely unusable is beyond me.

I know no one made it to the end. Sigh story of my life. It's fine I'm fine we're fine.

PS. After reading certain scandals, I always wondered if I would take a bribe if it was a good offer, I guess the answer to that is not even for $199.

https://preview.redd.it/zouxax52jbyd1.jpg?width=1080&format=pjpg&auto=webp&s=5879b85dd8413facc4e33b87e5d8454901cedc9a

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https://preview.redd.it/u066y24ljbyd1.jpg?width=1080&format=pjpg&auto=webp&s=e1c1afb7ef9278b4b451261b42700bce2bf854c4

Far too many times, a store's website tells you that a certain item is in stock at a specific location. They even offer same-day curbside pickup for the item, which I feel should be as near a guarantee as possible that something is in stock. Yet I drive to the store, and the item is nowhere to be found. Even the employees can't find it. Naturally, stock changes, and a time limit would need to exist... but if I can be at a store 10 minutes after their website leads me to believe they have what I'm looking for, the store should have to payout customers for the inconvenience.

Im new here , so Reddit police please go easy on me if i broke some unspoken rule that i didnt know of .

I wanted to buy a suit since i am graduating university soon , i went to a few stores and stopped at a store that i was interested in because of the products they had on display , immediately the manager greets us , okay thats nice , he asks what am i looking for , i tell him my taste , which is an all black suit ( black shirt , black tie , black suit ) , he immediately looks at me weird and throws a wise ass remark infront of the Other customers saying he said ( are you sure your graduating or going to a funeral ? ) which made a couple of people chuckle , i didnt care cause i didn't want to be the sensitive baby in there so i took it like a champ , he gave me a few suits to try which were totally opposite of what i wanted , a gray suit , blue suit and a dark green suit , i liked them but again , not what i was looking for , this asshole kept on convincing how these are great and look good on me and i dont have to be gloomy and depressing on my graduation day , i told him im paying for the suit out of my own pocket not yours , why do you care so much what i wear ?

He stayed silent and one of the other customers chimed in against me saying , he is just giving his opinion and he is right why are you going for a depressing vibe in a pleasant occasion , i just had enough of their bullshit and i stormed out , and FYI his prices were very reasonable , i went to the next store over , got the suit i wanted at double the price Just because that store owner was very chill and he gave me so many options according to my taste , he even recommended a little color break with the tie and it was very pretty i took his recommendation and walked out infront of that asshole and i can sense the hurt in his eyes

I dont like it when store owners or employees force their opinions on customers , i have worked retail for 4 years and i was always very respectful i dont come at customers like a train , i always give an introduction a simple hello , we have this this and that , if you have any questions ill be here to help and move on , i dont shadow the customer , and i dont give an opinion if they didnt ask for it , even if they ask , ill be honest and tell them ( its your choice tho )

Never in my life i berated a customer , or lightly roasted them or gave any snarky ass remarks regarding their taste , i was strictly professional

Am i the sensitive bitch in this story ?

We have a training assistant manager who can't keep money and tills straight for the life of her. Whenever she counts down tills she gets the wrong amount out of our petty cash, and tries to make our tills balance after she counts them down.

For example, let's say my till is $15 short in $5 bills for my till and the only thing I have to get more fives is 20 dollar bills. What should happen in this scenario, is the assistant manager takes a $20 from my till, go into our petty cash, put the $20 in the petty, take 4 five dollar bills, place three of them in my till to cover the $15 that I am short, then take the extra $5 and set it aside to be counted as the money I made the company that day.

What my assistant manager does is she will take the $20, take ONLY THREE $5 bills out because that's what I need, then continue with the rest of the counting and wonder how in the world I'm five dollars short. Then she counts the petty and wonders how the petty is $5 over. I then have to tell her she didn't take out the right amount of money. She says she did because my till amount is the correct amount. I tell her she put a $20 in the petty, and only took out $15 so that's why the petty is over and my count is $5 short. She can't wrap her head around it.

And then, if a count doesn't balance, say it's two dollars over, she will take the two dollars out to make the count even. She did this once with our manager on a video call and manager told her not to do that, that she should leave the money alone and enter the amount as it is.

Today I asked her to get me $5s, and a roll of quarters. I handed her $60 in $20s. She comes back with 4 $5 bills and a roll of quarters. I ask her where the rest is. She asks me what else I needed. I tell her I needed the rest of my $5s and the leftover $10. I had to tell her my store gives $40 in 5s when a cashier asks for more 5s. I also tell her I gave her $60 and had only requested $50 so she needed to get me $10 to bring the total to $60.

I don't understand how she's an assistant manager, someone who is trusted to handle money for a company, and continuously makes these mistakes. I understand once or twice, but not every time money is placed in your hand. My manager is aware of this, but I don't know at this time if there is any plan to help assistant manager in working with money.

The self-checkout is extremely self explanatory.

There are people even in their mid thirties confused by these things.

“Are these open?” Despite the big OPEN words on the screen, I tell them this and they point to the red lasers for scanning and go “well I saw the red so I thought it was closed.” Like you trust the colors over words you dingbat?

They can’t fathom they have to go between two screens, even when I say to push a button on the “big screen” they continue to futz around with the card reader.

Swear to god you can hand them a Nintendo DS and they would weep openly.

I was the only cashier. It was still early, about 8:30ish. I had a single customer and I was nearly done with them as they were only buying 2 items. Suddenly I hear a woman scream "GET ANOTHER CASHIER HERE RIGHT NOW! YOU! DO YOU WORK HERE? RING ME UP RIGHT NOW!" I look up and the person wasn't even IN line yet. They were walking up to the register and were having an absolute tantrum because they would have to wait maybe 30 seconds. The person she yelled at to ring her up wasn't an employee, it was someone shopping. She then proceeded to scream at me to call a manager because I was too slow and she didn't have time to wait 20 minutes. All I had to do was put the customers two items in a bag. I told her I would be right with her, she threw her items on the floor, called me lazy and stormed out.

Why are people like this? What makes them think this is the right way to behave??

I was a manager at Walmart when a middle age lady came to me wearing a super low cut dress with her tatas almost falling out, she said some men in x section were looking at her and wanted me to do something about it, i told her i would talk to them i didnt talk to anyone except my coworkers and we laughed at her behind her back because she was half dressed but had the nerve to complain when someone looked at her

I work online orders at a hardware store, most times I rarely need any help since you tend to have a decent memory of things. However a lot of my store instead of down stocking items, they’ll just move stuff around to make shelves look full, This genuinely gets me frustrated. I go to scan the item to pick it for an order, and it’s not it, just something that looks eerily similar.

At my store, all In-store pickups have to be picked and staged before the online order team can leave to go home at closing. I had gotten an order for 26 ft of wire about 15 minutes before closing. So I head over to electrical to ask the electrical associate if they could help me with cutting the wire (Maybe even learn for myself), We head over to the wire cage to search for the one I needed, To no avail.

Without even trying at all, The guy just tells me “I don’t know what to tell you”, What do you mean you don’t know what to tell me?! This is HIS department, he didn’t even try to look and see if anything was top stocked! I shouldn’t have to call my manager to come help me find something from a department with associates actually working it.

Another time when I was just a cashier (My original position when I applied), I was heading to the back for my break from outside garden register, And I had gotten stopped and asked if I knew where the stakes were, so I asked a nearby garden associate if he knew, He said, with a straight face: “Haven’t you worked here longer than me?”….The guy was there a good 4 months. How am I as a person who was STUCK up front supposed to know a department BETTER than the person WORKING IT?!

It’s just gotten to the point I rarely ask for help now, I’m not expecting everyone to be an expertise at their departments/Jobs, but I’d at least think you’d know where the stuff is since you walk around the area for 6-10 hours a day!

Don't you just love customers that do bs like this? Cough and hack their germs all over every thing. If you cough once or twice it's a cough but if it is repeditively over and over again: You're SICK! One thing I miss abt covid is people were more apt to wear masks if they so much had a cough. Now we're back to just like before were you just hack and cough all over everything....

Okay, so one of the owners of our store is a bratty 80 year old man who doesn't have an understanding of supply and demand. Nor does he understand how ordering works and how some of our vendors run out of things. I am in charge of the biggest aisle in the store, managing close to a thousand products or more. However, I am NOT a buyer. I do not have special clearance to view stuff on vendor's sites like Orgill, I only have access to ace.

The owner complained about how we don't have enough shoe laces ON A BUSY WEEKEND and almost no one buys laces here. And ACE is completely out of laces. I don't understand how it's my fault we don't have shoe laces if I am constantly doing other people's jobs and if I am busy tending to other needy customers.. and I LITERALLY do not have access to other vendor's sites, so I cannot possibly see the status of other products unless ACE provides that info.

For context I work at an ice cream shop, and I find it absurd how little the average customer cares about basic awareness. "What brand is your ice cream?" Oh I don't know, maybe the sign that's one foot from your fucking face will give the exact answer you're looking for. "How much does a scoop of ice cream cost?" You are quite literally standing directly in front of the massive sign that lists all the prices. Why do I have to hold your hand through the most basic process that a literal toddler could understand?

There are only three of us working at the store so when one person is away we all feel it. That is just how things are. I haven't seen the rest of my family in a year and I was planning to go see them for a few days for Christmas. Normally I don't care what people do, it's none of my business, but I can't help but feel frustrated. She's going on two separate vacations in our busiest month of the year. And is possibly taking away my chance of seeing my family, because there will only be one person working if we both left. Which isn't fair to them either. Don't know what to do about this, might have to wait to see them again.