Yall still waiting on w2 ? I'm checked online and emailed them and nothing yet.

Getting promoted on 10th its a new store smaller then the one im currently at, Got any tips for a new merch manager?

Does anyone else feel like they have no hours to run a store this year? We are running on bare minimum. Even our management has no more than 25 hrs each this week.

Hi all, I'm new to this sub because of something that unfolded early this morning. I hope I'm using the right flair; This is a rant/vent, but I am also hopeful maybe for a little advice on how to address this.

Context, I'm a college student on top of having this job. I have mental and physical health issues, and one manifestation of that is migraines. I got one yesterday, and it's gotten a little better, but my head is still sore. I'm also an insomniac, and I got like 3 hours of sleep despite desperately trying to sleep, and going to bed early (extra sleep, wanted to kick the migraine).

I have a freight manager who I interact with sometimes, especially in the mornings. So when I called to call out because I felt like death when my alarm went off, she picked up the phone and the conversation went like this:

Freight Manager (FM): Hi, this is [name].

Me: Hi FM, it's [my name].

FM, immediately cutting me off: You're my opening cashier? You're my opening cashier?

Me: No, I'm scheduled for 10, but I agreed earlier this week to come in at 9.

FM: You're calling out?

Me: Yeah, I'm sorry. I have a migraine still from yesterday and I couldn't sleep.

FM, with a really forceful, passive aggressive tone: You call out a lot.

Me: I'm sorry, but I have a migraine. I don't want to call out.

At which point, she just kinda dismissed me and hung up. This is frustrating, because I make a solid effort to NOT call out, nor do I call out with frequency. Additionally, I called out today BECAUSE this SAME MANAGER got on me before for coming into work under these same conditions, and she told me I should have called out because I can't work like I normally can. So, this time I called out, and she told me I call out a lot. I genuinely don't know what I should do with this, it feels really rude and unprofessional and not what I want to be hearing or dealing with when I already feel bad for calling out in the first place. In this economy??? I don't need you to bitch at me, the punishment for my body defecting from what I need it to do is not getting paid. You don't need to add to the pile of stress that already caused this migraine.

Has anyone else dealt with this? How did you address the problem? Because I'm really, really upset over this, to the point where I started to cry, so understandably, I would like to solve this problem. This should never happen from a person in a paid position who is expected to conduct themselves better.

I recorded the date, time, and events of the call in my notes app, and I'm going to take it to my SM next I see her. I'm just wondering if there is more I should be doing to protect myself. The SM doesn't like FM very much, but I don't trust the FM very much if I'm honest. I found out there was legal trouble with her at one point, although I don't know what exactly she did. From my SM's own mouth, FM is not a very good person.

Still waiting for it by my store but curious of the price

I, as a cashier, do not want to be left alone with a line going all the way into the back, especially with people glaring and huffing and loudly complaining and coming up to me asking if there's other cashier's when I've literally already called for backup once or twice anymore than you, as the customer want to wait in such a line.

With the holidays being over hours have dropped drastically. There has been two cashiers at most on a shift. I do not have control over this and how long the line gets.

I'm trying to keep myself as anonymous as possible but I need some advice. About a month ago my store manager got fired, the whole store was blindsided along with her they fired the merch. When the dm fired both of them, she brought in two new people one who had no experience with dollar tree but I've found has a husband with his own store a few towns south. Put her in merch I've had to train her as ops..told me after the store she was promised she would be getting store manager. Along with this, she brought this man from another store who was what I assume a stocker..he had no knowledge of paper work, no knowledge of planograms (I had to show him how), no knowledge of how to run a register..list goes on but what struck me dead in my tracks is. He speaks almost zero English, none of us speak Spanish (I understand words as my partner at home his first language is spanish.) He said that he has only been in the country for two years. He is harassing and belittling to everyone under him especially women, literly has yelled at me for telling him he could not TAKE OUT the in-line floral and replace it with crafts, and has made a whatsapp to harass us day and night. Literally this morning sent 20 messages at 530am. I have already went all the routes I feel like I should have. The dm REFUSES to come in. She will not answer us. She does not care... I'm lost for words. I have been in retail for 10 years, this isn't my first manager position.. I've never seen a dumpster fire this badly. I'm ready to cut my losses but I'm saddened that my job went from something I so enjoyed to hell on earth.

Hey guys. I’m a cashier who usually does the balloons and I had a question. I’m not very techy but we were told we have this new detector system in our store that they put last week. Supposedly we can’t have balloons on the ceiling for people to grab because overnight it can set alarms or something. They say the movement of balloons can cause that. I was really excited to blow up many valentines balloons and make beautiful bouquets this year. We do have the balloon corals but they are above one of the registers we use. The strings can get a little annoying when someone is cashiering on it. When I was told we put some on clips kinda under the corral where people can “grab and go” but this method wasn’t helping (as seen in pic). Does anyone have any suggestions/tips that can help us sell valentines balloons this year?

Can a manager leave just a cashier in a store and run to the bank? It was just me and her today no other employees

I feel like the SM has to show/act like they struggle and need to pull/cover unnecessary shifts.

Because someone will call out and they won't even attempt to call anyone but several employees are willing to work and hours are available. But you ask them if they tried calling you or anyone and they are like "No it was cool. I handled it." But still bitch about doing it!

However....

When they talk to the DM they say : "Stephalissa called out and I tried calling everyone in but nobody answered so I just said fuck it and did it!"

Had some yahoo trying pulling the gift card scam and trying to get me to press cash sale because he was saying that's how it works!

I'm like dude they showed us like 45 videos on these scams! Pressing cash sale will charge you nothing and leave me short! 🖕🏼🖕🏼🖕🏼

I'm asking this question for the Merch Manager at my store. She left work without signing off of her register because the SM told her he would do it for her..major red flag in my opinion. She goes home and gets a call from the SM saying that her drawer was short $500🤨. She told him that was impossible and he told her he would look into it. He calls her back and said that another cashier/stocker used her register to steal a $500 apple pay gift card. First it was $200 then it changed to $500. She asked him why he didn't sign her out, he never answered but told her that he would investigate this some more. Days go by and he tells her that he set up a meeting with the DM to fire the associate that stole the card because they caught him on camera. Keep in mind that the Merch Manager that this happened to is going on vacation the exact same day the DM is supposed to come in. I asked her why couldn't you be present or view the camera to see this for yourself and she told me that he keeps blowing her off about it. My question is how is it possible to steal a gift card without paying for it on the cashier's end? And shouldn't our SM get in trouble as well for not signing her out and allowing someone else to use it without her permission? I personally think the SM set the associate up🤷🏾‍♀️

So I'm an Ops Manager at my local Dollar Tree, I've been employed there for around 1 & 1/2 years, Ops Manager for all but 3 months of that time. I've had 3 different SMs during that time, my hiring SM was a lazy shit, left the store everyday around 2-3PM (2 or 3 hours early) and did basically nothing. Second SM was a hard worker and cool but neurotic, she left because the job sucks and they asked way too much for not enough pay. My current SM is a total bitch. She expects the world out of me and my coworkers but does very little herself, leaves the store for her hour lunch (which usually lasts an hour and half at least), on top of that she also leaves for the day anywhere between 45 minutes-an hour and a half early. She takes a cigarette break about once every half hour, micromanages absolutely everyone and nitpicks about the most trivial things. She is an absolute Nazi about recovery, when we already have the cleanest, most organized store in the district. She demands that closing shift stops everything an hour and a half before close and makes sure the entire store is fronted and recovered, which wouldn't be so bad if she didn't also assign a million other tasks when my cashier is only working a 4-5 hour shift and the closing manager (me) is only there for 4-6 hours. We are expected to get out 30-50 boxes of freight, clean up day shifts messes, clean up after customers, assist customers, take and cover breaks, sweep, recover, do the trash, clean all registers, do all the nightly paperwork (as well as some of HER paperwork), do the damages, do put backs as well as any other miscellaneous tasks she assigns. She threatens to write people up for not recovering the store to her standards, and god forbid you leave any boxes out on the floor by accident. She frequently leaves her trash and boxes for us (mostly me) to pick up, never takes the trash out to the dumpster in the morning, and talks about people behind their back instead of confronting them in any sort of professional mannor. I make $16.50 an hour for all this. I have a panick attack every day before work, and every last hour of my shifts because I really do take pride in my work and I truly try my best, but it is never good enough for her. She always finds SOMETHING to nitpick about. My DM seems to be on her side, multiple of my coworkers have complained about her, but according to my DM we don't like her "because she has rules". I understand wanting to push your employees to do their best, but she is absolutely unfair. I really just want to put my 2 weeks in and find another job where my hard work is at least A LITTLE appreciated, but I also feel like starting over somewhere new will be such a mental chore for me as I have pretty bad anxiety/depression and other mental health issues. I mostly just wanted to rant, so if you read this far, thank you for listening to my bullcrap. Any suggestions would also be greatly appreciated. Im litterally at my witts end.

Was temp SM. Was supposed to be only for 8 weeks which turned into 8 months. I was ready to walk due to how much I needed out and my DM kept giving me the run around. Finally he says will put me back as merchandise manager which is hourly pay. Weeks then month goes by and still nothing has been changed and he says it’s all in HRs hands and he will remind him again. Another month and sometime goes by and still nothing. I get real sick and spend 4 days in the hospital with pneumonia over all out from work for a week. After coming back i see from compass I’m not under as ASM Merch.. now I’m thinking what if that went infect while I was gone coincidentally. Well payday comes and sure enough whole week I didn’t get paid for. Which I’m pissed. I’d like worked soo many hours and long days way over the required amount and only one call out. I told my DM I wanted to use my sick time for the week I didn’t get paid and he said I didn’t have any??!? I never used any prior and all of is gone from him using it. How is that? Is that even allowed?

So my coworker cover me Monday cause I had a important appointment. And I toke is close shift tonight no big deal right. Will so then they gave him 5 am to 9am for truck today Friday Jan 31th. So am pissed cause he passed off his shift cause he did want to close so they just fucked me. Am pissed so as of 9 16 pm Jan 31th if they call me to cover am going to be like nope sorry I. Can't and next time I have appointment and am suppose to be there I may take the write up and call 10 minutes till and be like I will not be becoming in i have appoint that was drop on me... they want to fuck me like that then fuck them

Hi guys, I’m an associate, we barely opened our store a couple months ago. I have an asm who from day 1 I felt never liked me, I would greet her every shift….no response from her. She constantly has an attitude with me to the point I don’t even wanna call her to the front. She will yell at me even in front of customers to the point where they tell her to calm down, recently she has said that my partner has threatened her, when I ask to see the video I get the run around or my sm says there is no video. Of course I have gotten mad but I have never told her anything, but u can see it in my face. I have reported her once for how she treated me, so idk if she is saying things just to get me out? I’m really lost, and do not know why she’s been so rude to me. Working with her is uncomfortable and hostile idk what to do anymore?

after 2 months of hell i’m finally (hopefully) leaving soon. i have a interview monday for a better paying job. i can’t wait!!

I’m not sure who is in the wrong, but I am starting to get very irritated with my SM. I have been working at DT for two years now, part time obviously. I started college in August of 2023 and that has been my main focus. When I am scheduled to work, I work. I plan everything around how I am scheduled for The week. Appointments, school, etc. so, when I do my school I keep my phone on DnD because I know myself and I’ll get distracted every time it buzzes (I do my school remote, so it’s accelerated courses and the work load is pretty heavy). Well, people call in a lot at my store and they always try to call me even when I’ve explained to them all of this and of course I don’t answer cause it’s DnD. Anyways, my manager is always down my throat about not answering and telling me “oh everyone is going to lose hours cause I’m gonna have to hire more people.” Like, she makes it seem like it’s all my fault… and I don’t even know if I have a right to be mad or not or if I’m being childish by putting my school first.

How do you get the cooler to turn on... I was told when you update weather on the computer is supposed to be You put the temperature outside but it never seems to kick on sometimes it feels like the heaters actually turning on

I got this set of 15 from the dollar tree and realized all of this black stuff was coming off of them. as I took a wipe to them, even more black stuff was coming off! It’s the C.O.S brand. There doesn’t seem to be a way to completely get it off, I wouldn’t recommend buying this item

 I saw on the whiteboard in the office that said “nobody is supposed to stay not even a minute after their scheduled end, unless if ok’d by me”, which the manager wrote. 
 I usually do work more than what I’m supposed to work because my step dad doesn’t really give me a choice, but now it seems that I can’t, and since it’s January(at the time of this post) I don’t get many hours I suppose, but I still like working overtime because we are kind of understaffed and the managers don’t get much help, and this entire week I haven’t been called in on my days off, which to me is a bit odd because they like to call me in since I am their go-to person when it gets hectic since the main go-to person quit not too long ago.
 This last payday was a bit odd for me as well. I was payed $320.68 for only working for about maybe 21 hours between that payday and the previous payday. I’m also pretty sure I’m supposed to be payed 9.25 but for this paycheck it seems like I’m getting payed about 15 or 14, which seems unusual for a Dollar Tree doesn’t it?
 It’s kind of been an odd beginning of the year, I’m just asking some of my fellow people on this subreddit to help me out or give some advice, since I’ve only started actually working since last Halloween in 2024.

So today was my second shift and I feel like I am taking a really long time to finish these video. Yesterday I did 2 hours worth of videos and shadowed a co-worker but today I spent the entire 4 hour shift on just the videos alone AND I am still missing one 1 hour section on sexual harassment. Am I just taking too long to complete these videos or is this normally how long is takes? This is my first job ever and I don't want to be an inconvenience.

I started working at a family dollar location as a secondary job like two or three months back. Since it was a second job, we were supposed to bounce off of my schedule from the first job and work around those hours to get me in the store as often as possible while also not affecting my fast food job that I've had for 3 years almost. I told my first job that I can't work after 2 PM, on any day other than Monday and Tuesday, but I'm free to work until 5 PM or whenever they need me to any other day of the week.

When she started making the schedule, she'd only put me on for Sunday, Monday, and Tuesday. 3 PM-10:30PM, knowing those are the only days I could work any later than 2 PM. And then my first job dropped me down to three days a week. Can you guess which days? Sunday, Monday, and Tuesday. My first boss is petty. Admittedly I didn't communicate with the first job about my hours at the second job, but the first job has more employees and it would really just frustrate them so much with me changing not only my schedule every week but the other employees as well to cover what I can't work every week. I'm fairly certain he'd of just dropped me down to one day a week or just not schedule me anymore, and since we were supposed to be working around that job anyways, I complained at family dollar.

Nothing about it changed, she'd still schedule me in at 3 PM and not even tell the coworkers I was supposed to be working with that I'd be in late. She said "just come in when you can" and then I'd get texts from other managers about where I was and why I didn't say I'd be late. Even though that had been the arrangement for a month at this point.

It got to be too frustrating and I put my two weeks in around the middle of January, my last day was the 19th. W2s were already in by that point and I was asking about them, she said she'd have to go into the system and print it off for me. My other assistant manager was standing there two of the three times I asked her about it before my last day, because I didn't want to wait for it to be mailed since I already had my W2 from my fast food job and wanted to file ASAP.

I quit, and a few days go by so I shoot her a text about it. She said, and I quote, "I'll try." You're the whole manager of the store??? You'll try???? Come onnn.

I ended up texting another manager below her, and told her she really doesn't seem like she knows what she's doing and that I'd asked about it several times and nothing had come from it and asked her if she could help me out and print it off for me. And this manager said that she had already taken me out of the system and that I was out of luck and now have to wait for it to be mailed to me. Which, it probably won't even be here until the end of February and I have to wait even longer to file, or amend my taxes with the W2 later on with whatever form when I do get it.

I genuinely feel like she just did it to be petty, considering I asked about it three times while I still worked there, and another time before I was removed from the system after I'd quit..

I want to complain to a higher up but I genuinely don't know who to go to or if this is illegal or not I doubt it tbh but it feels so damn sketchy and petty and vindictive.

Whats the actual difference? I'm pretty sure I'm getting promoted to merchandise assistant manager, does that mean im technically still training orrr?

PT DT ASM here. Started working here for a first time retail job for about 4 months now and I received all 3 Final Warning writeups in one day im pretty devastated. We have the most senior SM in our district training another SM. The senior SM gave me a final writeup cause they couldnt find the Associate Sale receipt for the drink I bought. Second write up was cause I left the cash on the back office counter while being backup (it was really busy and a line was almost outside the checkout area I just had to help out). Third writeup was cause I counted the till by myself. SM gives only 10 minutes after closing to count till, so naturally I feel inclined to just let the associate go cause I don't like keeping them back. I'll admit I should've just followed store policy but I hate this job I'm only 17 and I can't work at another store as a manager until I'm 18 it sucks the pay sucks here too. our store is huge too I would have preferred to work at a smaller one.

Plus, apparently for the PV I did the senior SM said I needed the original receipt and not the reprint. So we took one hour digging thru the trash for it but instead she said she would take all the receipts in the trash home and sort it out herself.

I hate how theres so many associates in the morning but only 2 (including me) after 5pm. I keep getting the bad associates cause SM doesnt like them either like they cant even do recovery on the front aisles propwrly and one of them cant do cash correctly nor communicate properly (not to discriminate but thats like one of the key parts of the job) but its so frustrating. Its frustrating cause the next day when I come in, SM will expect recovery to go bad and not blame me cause of the associates i work with but still it sucks to know you havent done a good job.

EDIT: also senior SM is disappointed with our SM and the rest of management cause we werent trained properly lol

I'm not trying to be political and I'm genuinely asking what direction management in other districts have received from their DMs/RMs.

As most of us know, social entitlements are a HUGE part of our planning and sales. A ton of people are having problems receiving their EBT for both cash and food in mamy States (including mine).

Our DM basically has just said, "Make sure your post voids are in order" and shrugged. The first of the month is tomorrow and I can already feel the anxiety of having to process PV after PV after PV for benefits that haven't been received.

I understand that normally we have to deal with benefits that aren't received because of holidays, etc. but this is different and on a much larger scale. Benefits roll over for EBT at different times of the month depending on when they started receiving them but this is much bigger than a day or a weekend.

Has anyone received any kind of guidance on what we should do? I'm tempted to put a note on the door that they need to verify their benefits have been received before they try to make a purchase but I can already imagine the backlash and write-up for that complaint. We're already having high rates of PVs for the blocked benefits and I've already resigned myself to the write-ups and visits from AP that are going to result.

What are you guys doing? What are you experiencing? What guidance have you received?

Anyone else still waiting on the W2. They have to send it out by tomorrow.