During email correspondence with a Disney employee for a trip we won on the radio we got looped into an email thread with the the employee and their manager by accident. The employee informed us they were reaching out to their director about some questions we had but they then proceeded to really rudely mischaracterize the conversation we had on the phone, asserting things that weren’t true, essentially lying about the finer details of our conversation, saying they knew we would be “trouble” because it wasn’t the first time we had won a trip, apologizing for having to check in with them, complaining that we asked many questions and on and on. The manager empathized and returned the employees sentiment of, “UGH!” And ironically advised them not to talk to us on the phone but to make sure they only emailed with us, and that they supported the employee 100%.

It’s strange because we’ve always had a great experience when cast members have helped us book trips or even when we’ve won a trip, the cast members have been excellent to work with and help us extend our stay or whatever we needed. It was actually pretty surprising to see this kind of response when we were just trying to make sure our whole family could attend this trip.

We don’t want to be compensated or anything like that but we would like to make someone aware of how we were being talked about and treated. (Maybe they’ll be more careful when they talk poorly about guests through email next time 🙃)

Do we try to speak with a superior, or….Guest services? I’m just not sure what to do.

For more info/ an example. A major hang up we were having was that the employee insisted we need to pay for an extra room as a standard room for 5 wouldn’t fit our family. (4 adults, a 2yo, and an infant). At the suggestion of others who thought the infant wouldn’t count, I called the grand Californian and asked. They put me on a hold to verify the information and came back to say a standard room for 5 would be fine and that we could get a pack and play if needed! Great that would save us almost $2000! We wouldn’t ordinarily stay at the Grand Californian except for having won the trip because it’s expensive. In the email the employee says to her boss that we “don’t feel like we should have to pay for a second room” and that if we did have to that we feel we should “get a discount. Yes… a discount greater than the free vacation for 4… but… who am I?” She says. What?! I could understand being irritated with us if we were so entitled that we said we felt like we just shouldn’t pay for a second room but this is not the case at all. The problem is conflicting information and of course we don’t want to pay a couple thousand dollars extra if it isn’t necessary. If we really do need a second room, great, we’ll get one…. And, Disney runs discounts on hotel rooms sometimes so if they are helping us with our trip and we need a second room… are there discounts currently available? Or would it be so complicated to hand us off to a different cast member if they are unable to help us with that part of the trip?

Here we thought she was going to her supervisor to double check about our questions but she was really just badmouthing and complaining about us. We’re really looking forward to this trip but this has kind of put a damper on the excitement. Now I’m the one saying “UGH!”

We leave to go to the US tomorrow and I'm downloading movies to watch on the plane and thought it'd be good to catch up on the newer Disney movies I've missed and wondering what will be the most important to have watched to enjoy everything at Disneyland and California adventure park when I visit next week during Pixar fest

The movies I have missed, in no particular order are: Elemental Coco Soul Luca Lightyear Toy story 4 The good dinosaur Cars 2&3 Brave Wish The princess frog Frozen 2

What are your ones that must be watched before I visit Disneyland (I plan to watch them eventually)? Please and thank you

were talking in my business class about how some amusement parks have dance classes as perks..? and she mentioned disney- and tbh i dont think thats correct? and im not trying to correct her but i mostly just want to know beside the basic benefits, insurance and tickets and discounts ect., what do you get as a disney employee like performance wise???? i know theres rehearsals for hours but as someone who has considered working at disney i want to know.

If we all go to the right it would make things go by quicker as it's scan and go.

Your welcome for the great idea.

Before starting the story on the ride, I checked the app and it states "Guest Must Transfer from ECV to Wheelchair, Designated Transfer and Load Areas, & Wheelchair Access Vehicle."

We went to DCA last week, husband is currently on knee scooter with a cast and weight bearing is restricted.

We were in line for Web Slingers, everything was fine until it was our turn & I informed the cast member that husband had a knee scooter and how we could accommodate. She stated the knee scooter would have to parked by railing and he'd have to hop his way to the vehicle. This seemed odd to me since he needed the scooter. I asked if there was another way, she seemed flustered and annoyed, she had to have a vehicle go empty because of our concern. She said that was the only option or we'd have to figure something else, which she didn’t state but made it seem like he wouldn’t ride. Husband parked the scooter & hopped his way over.

At the end of the ride, they want you to hurry up and get off, only issue is, no one brought the scooter to us, the scooter was parked far away, there's no railings for him to hold on to all the way to scooter. He was seated first so that he wouldn't have to hop all the way in, so I had to jump over him and run to get the knee scooter. No one seemed to care or help but def seemed to want us to hurry. They honestly seemed more concerned about having us leave the glasses in the bin than my husband. I was rushing to the scooter and a cast member yelled at me to throw the glasses in the bin, when she noticed where I was going she stopped, but still.

I want to also note that we had our kids with us and other family (which were stuck behind him because he was waiting for the scooter), & another family was helping with the kids.

I was very taken back by this experience. I hope people with similar disabilities don't experience his service, because it def sucked.

We've been on Astro Blasters & Runaway Railway and had no issues. They gave us the time needed to load and unload and brought the scooter to us at the end of the ride.

Came back for the first time since Covid and yikes it’s rough. Massive lines for everything. Rides are constantly going down. We’ve had 3 times where we are waiting like 30 minutes and the ride shuts down. And because of a bunch of rides being down other lines get bigger and longer. There’s no live shows or anything else going on. My kids are getting super annoyed. The new lightning pass is super expensive, the old fast passes were way better.

As many of you may know there are currently more than 50 pizza planet trucks “hidden” around the Disneyland resort as part of Pixar Fest. On rides, in windows, in queues- I even saw one in a parade! I love looking for them.

Also for Pixar Fest Disneyland has released an amazing adorable Pizza Planet Truck popcorn bucket. They were obviously a similar size to the hidden trucks but yesterday I realized THE HIDDEN TRUCKS ARE ACTUALLY POPCORN BUCKETS. If you look closely you can seen where the opening on the top is, as well as either the lanyard connection points or where they’ve been sawed off. This actually makes me really happy because now I can take home my own truck and paint it, and it will be extra special. Also, I love the idea of the trucks taking over the parks, and then taking over the world by going home with guests from all over.

Photo of a “hidden truck” where it’s obviously a popcorn bucket, hopefully I cropped enough so the location isn’t a giveaway. I flagged NSFM because it’s a little BTS, but honestly for me this makes them even MORE magical.

This thing is built like a tank and weighs a ton. Seller has a DWI in the family and showed me some cool Disney stuff in his garage so I had no reason to doubt him. Besides it’s a perfect addition to my garage shop and I would have bought it anyway.

I pulled out the bottom drawer hoping to find some Disney treasure that had fallen into the bottom of the cabinet and I did! A couple of spray gun paint filters, 3 pieces of sandpaper, 2 rolls of pinstripe tape and….wait for it….an old blue Sharpie. Oh well, it was exciting while it lasted. I’m hoping some Disney magic will find its way into some home projects.

I don’t know why I felt so compelled to post, but I guess I’m feeling super nostalgic. TLDR; I want to hear your Tiki Room stories and memories - happy, magical, or otherwise.

We went to Disneyland a lot when I was kid, considering it’s a flight over the Pacific to get there. The first time was when I was 3, and one of my earliest memories ever was going into the Tiki Room with my Nan and Pop.

I remember picking the back seats right on the wall right as you walk in, straight ahead. And then being in utter and total awe as these birds started talking and singing and it was so bright and beautiful. I honestly thought it was magic, I didn’t understand what an “animatronic” was at that age but these birds were different to the characters on the rides, I thought they were real. Like, that’s my core memory, seeing these talking singing birds and flowers. The pure awe of that situation as essentially a toddler.

The tikis kind of freaked me out, and then BOOM the lightning hits right behind me since I’d sat in front of a damn window. I remember immediately crawling into my Pop’s lap terrified, where he hugged me and turned me around to watch the finale from his lap, convincing me to look. He had to carry me out, and I remember looking over his shoulder back at the whole room as we were walking out the doors and thinking I’d just experienced actual magic.

Pop passed in 2012. He was 92, I can’t complain too much, but I miss him more than I can describe. He left a massive void.

I wasn’t able to get back to Disneyland until 2018, with my own 3yo and 7mo. I decided to show them the Tiki Room because it was such a special memory for me at that age. So we got Dole Whip and headed in. And for the first time since 2012, it felt like Pop was with me again. I didn’t feel his presence anywhere else in the world - not the house I grew up in, not anywhere else we’d ever gone together, but it was almost like I’d stepped into 1995 again. Explaining why I was bawling my eyes out during the singing bird show was wild.

Maybe because it’s all still the same. They haven’t made any changes, it’s still exactly as it was since I was 3.

I’ve been 3 times since, and each time I go and “say hi” to Pop on the first day of the trip, and make sure I stop by to “say bye” on the last. I also stop to look back over the room before I exit.

It’s honestly now my favorite place in the world.

The Tiki Room may be a weird one for sentimentality, but I’m sure I can’t be the only one with magical memories. It’s so underrated in this day and age - I wanna hear some love for our glee club ❤️

I had no idea you could get an ice cream float at Disneyland. Gibson girl will be my new go to.

Hi y’all! I’m going to be visiting both parks at the end of June with my family (Last time we went was 14 years ago!!!) I like to collect bookmarks because I’m a reader and they are a small thing to hoard, and I was wondering if anybody has seen any cool bookmarks as souvenirs either in the parks or Downtown Disney?

I am so freaking excited to be going to Disneyland this weekend with my Sister. She is a goth so Sunday is her jam. BATS day for her, Cinco de Mayo for me :) Anyone else going to Bats day??

Just wanted to vent that I'm truly sad that my wife and I won't be renewing our annual passes. They expire early this month. But we are doing it for a good reason. We want to get out of debt and start a family. Its just hard when this past year, I fell in love with Disney all over again. Haven't gone since 2013 and returned last year when both my girlfriend (now wife) and I bought Inspire Keys. We used the hell out of that key and went for about 3 weeks in all. Our last trip was last Thursday to Saturday where we got to enjoy Pixar Fest.

Now, I'm just gonna live through you guys. May the Magic live on !

First time back at DCA since 2015. Wow! Miss the HTH, but boy oh boy is Gaurdians definitely a much better ride overall! Loved the preshow. The creativity of it all, 10/10 would recommend.