/r/creativecloud

Photograph via snooOG

For discussion, debate and assistance on using the Adobe CC apps or Adobe CC app description.

If you're asking a product specific question there might be a more dedicated subreddit, but if it's a smaller sub you're welcome to cross post here.

A sub-reddit for discussions of, and help with, Adobes Creative Cloud software. Learn and help others so we can get the most out of our creative cloud subscriptions.

Feel free to submit advice, comments on features we may have missed, or adobe are about to add, and share your cool cross-program tricks/tips/tutorials. Photoshop requests are strictly banned.

Any questions or content about any software or service included in creative cloud is allowed, but generic/beginner questions about the 'bigger' software should be asked in their specific subreddits where possible. Other rules to be made up on the fly/based on up-voting.

If you're new/thinking about getting creative cloud we'll be happy to share our knowledge but please don't start threads just complaining about how you don't like the service.

Specific Program Sub-reddits:

/r/Photoshop

/r/AdobeIllustrator

/r/Aftereffects

/r/Indesign

/r/Lightroom

/r/Dreamweaver

/r/premiere

/r/fireworks

/r/AdobeAudition/

/r/adobemuse

/r/adobeportfolio

Related Subreddits:

/r/graphic_design

/r/editors

Creative Cloud website:

https://creative.adobe.com/

Creative Cloud Service Status

http://status.creativecloud.com/

/r/creativecloud

8,690 Subscribers

1

I'm downloading photo data and leaving Adobe. Will "JPG (Full Size) Latest Edits" include my photos' edit history, in case I return to Adobe in the future?

Hi everyone,

Am referring to Adobe Lightroom - will the "JPG Latest Edits" download options include my photos' edit history - so if I reupload them to Lightroom again in the future, their edit history will be visible and usable?

Please excuse the blur in the screenshot (zoomed in from desktop)

I'm doing it manually as my OS doesn't meet the specs for the Lightroom Downloader & I don't have many photos to save anyway

Ty in advance 🙏

1 Comment
2024/10/30
10:42 UTC

1

How to make creative cloud files cloud only to make space in my HDD

Hi everybody, I see no option in the creative cloud app to make the file I have stored locally cloud only to make space. in my HDD. How do I do it? Thanks in advance

0 Comments
2024/10/29
11:14 UTC

3

When I CTRL-Z then CTRL-SHFT-Z or CTRL-Y it adds random things that were not there before. Blue outlined items were there before redo and is correct, then red are items that put themselves in without me wanting to. Any fix to this?

0 Comments
2024/10/28
18:16 UTC

1

Event tickets creator

Hello ladies and gentlemen. I am a member of a nonprofit organization and I am looking to create tickets for fundraising events. What is a good software to create my own tickets? Your help is greatly appreciated.

2 Comments
2024/10/27
17:53 UTC

1

Adobe Scan - File name already exists.

I use Adobe scan to capture all my receipts for accounting purposes. I scan the receipt, download it from creative cloud to send it to my accountant, and delete it from creative cloud and creative cloud trash.

When a new quarter starts I start scanning new new items using similar file names or in this case the same file name. Adobe Scan give me the error that the file name is already taken. Please choose a different name.

How can this be avoided?

2 Comments
2024/10/27
13:45 UTC

1

Acrobat not responding

Hey, ever since i fresh installed Windows 11 and reinstalled Acrobat I have severe stability issues with it. It's constantly getting stuck and ending up not responding while performing simple things like blackening or signing a document. Or even just opening a larger PDF causes issues.

Is anyone having similar issues with the current update? Are there some fixes I could try?

0 Comments
2024/10/27
10:13 UTC

2

Do I keep my old versions if I change subscriptions to all app subscriptions

So I was curious cuz, I love to have photoshop and illustrator but I have after effect 2023 and premiere 2023 and I love to have the same versions and work with it.

So my question is do I still own the 2023 or older versions if I change my subscription plan to a subscription with all app or student subscription

If someone know thanks

6 Comments
2024/10/23
15:21 UTC

1

Working with premiere with saves on cloud experience

Hi everybody,

I wanted to know what's the working with premiere with saves on creative cloud storage experience. I work at a school and I was wondering if it was better to make my students save on local or if it was good enough to make them store the premiere folders on CC storage.

The computers are on ethernet cable and not on wifi.

Thanks in advance

0 Comments
2024/10/23
09:17 UTC

1

Creative plans from Turkey

Has anyone bought it recently? I dont have success.

17 Comments
2024/10/21
18:12 UTC

1

Unable to start the Creative Cloud Installer on Windows 10

Hi

I've come here hoping for an answer.

I am trying to install Adobe Creative Cloud on my updated Windows 10 22H2. The process launches, is visible in my taskmgr for about 3 or 4 seconds and then closes itself. In my event viewer, I get this:

Name of failed application Set-up.exe, version : 2.14.0.7, timestamp : 0x66b1c295
Name of failed module: unknown, version: 0.0.0.0, timestamp: 0x00000000
Exception code: 0xc0000005
Error offset: 0x00c00879
Failed process ID: 0x7a68
Start time of failed application: 0x01db20dcae356d7e
Path of failed application: C:\Users\username\Desktop\ACCCx6_4_0_361\Set-up.exe
Path of failed module: unknown
Report ID: 16d033ac-6f49-4c47-9a0b-2c322e9d52a8
Full name of the failed package : 
Application ID for the failed package :

And this:

Error detector 1156622978453114422, type 5
Event name : BEX
Response: Not available
CAB ID: 0

Problem signature : 
P1: Set-up.exe
P2 : 2.14.0.7
P3 : 66b1c295
P4: StackHash_575b
P5 : 0.0.0.0
P6 : 00000000
P7: PCH_5A_FROM_unknown+0x00000000
P8: c0000005
P9 : 00000008
P10 : 

Attached files :
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3BE1.tmp.dmp
\\C:\ProgramData\MicrosoftWindowsWER\Temp\WER3C5F.tmp.WERInternalMetadata.xml
\\ProgramData\Microsoft\WindowsWER\Temp\WER3C70.tmp.xml
\\C:\ProgramDataMicrosoftWindowsWER\TempWER3C70.tmp.csv
\\C:\ProgramDataMicrosoftWindowsWER\Temp\WER3C90.tmp.txt

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Set-up.exe_e1e79ad66741d0f60a097c5ba491d652863dd3_8b804f61_c07158d9-9870-4af7-bd4b-89ed7f4f3812

Analysis symbol : 
New solution search: 0
Report ID: 16d033ac-6f49-4c47-9a0b-2c322e9d52a8
Report status: 268435456
Container with hash: b2265ca84944cb2d500d267889c08e36
GUID CAB :0

I also tried to install the Creative Cloud App with the offline package (ACCCx6_4_0_361): same result.

So i say myself "here we go for a cleanup step", so i run all Adobe cleaners, including the one which run under cmd console.

Same result.

So checked my system:

sfc and dism are OK.

I fully rebooted my computer and try again: same result.

If anyone have an idea(s)...

Thanks in advance.

7 Comments
2024/10/17
21:48 UTC

1

Create a personalized plan

Is there a way personalize a plan where you only get the programs you want.

Like I only wanted to use Ps, Ai, Ae & Id. So basically make a plan with only those, trying to see if I can make the plan as less expensive as possible with only the things I need.

2 Comments
2024/10/17
14:48 UTC

1

Can access other people's files saved in my computer - any way to lock them?

Hi everybody, I got this mac with creative cloud on it where multiple people access with their own accounts. Problem is, if they save their works on the mac and not on cloud, they can open each other's files (and that's kinda obvious). My question is, is there any way to lock those files by account? Like if you try to open them without your account, you can't access them. Thanks in advance

2 Comments
2024/10/16
08:36 UTC

2

How to use creative cloud offline

Is there any way to use creative cloud offline? I open it and it says no connection avaiable. What am I doing wrong

8 Comments
2024/10/07
13:23 UTC

0

Precracked adobe cloud

How to install precracked adobe cloud ? I have but don't know how to do it in window 11

2 Comments
2024/10/04
12:33 UTC

0

Cracked premiere with legit photoshop and lightroom

Hello, i want to use cracked premiere with legit PS and LR, i use them a lot thus i just bought them, but PR i use rarely but if i need it, i need it, so far my experience was that the creative cloud just sees the cracked premiere and wants to update it/log me into my account on it, is there a way around it?

9 Comments
2024/10/03
18:52 UTC

1

No CC File Sync and Libraries not Syncing

I just received a brand new Mac (transferring from PC) and am trying to get my Creative Cloud files downloaded into my new hard drive. Not only has creative cloud file syncing didappeared, but it also says my Libraries aren't syncing. Nothing happens when I click on the libraries section or cloud storage.

I tried grabbing the files from the browser version of creative cloud, but it only allows me to download one file at a time, and I have several hundred GB to download. There isn't much I can think to do as many admin features of my Mac are blocked by IT. Help!

3 Comments
2024/10/02
18:48 UTC

1

Anyone still using Adobe Fireworks or Adobe Muse?

Anyone still using this old legacy programs? seems like they might have finally removed them from adobe cloud app. they just went poof for me today

5 Comments
2024/09/30
18:37 UTC

2

“Your company or school account has been deactivated” Are my cloud files gone forever

My school messed up with tech and migrated all of our school email addresses from Gmail to outlook without prior warning. Our school’s access to Adobe was through our Gmail school accounts. Our email addresses are the same but all access to all accounts that used the school email as sign up are deactivated

I can no longer log in

It only happened this afternoon but the school is closed on weekends. I think they’ve really botched it this time

7 Comments
2024/09/29
10:28 UTC

1

Is it possible to mod my Dell g15 Ryzen to run adobe programs and still game?

I own a Dell g15 Ryzen which i purchased before getting into adobe creative cloud. For own course I took on After Effects, my laptop crashed with AE after some time. I don’t know too much about computers but i think it has something to do with the processors and the Ram? It wanted me to uninstall my gaming drivers but i figured not to because the laptop is a gaming laptop? So I wanted to know if I could fix this laptop to match the specifications needed to effectively run Adobe creative cloud and game without an issue. I only have one game on my laptop because of storage and it’s Fortnite (don’t clown on me please). And if I can’t fix it, which MacBook or other laptops are good to run adobe creative cloud programs for long term?

1 Comment
2024/09/28
01:24 UTC

1

Please help photoshop isn't compatible

2 Comments
2024/09/27
14:04 UTC

2

Full offline installer?

Is there an offline installation with all the programs so I can full install the suite on a pc or mac without having to download every app from the internet? Thanks in advance

8 Comments
2024/09/25
09:49 UTC

0

Creative cloud only displays me "open in broswer"

Hi everybody, I got an installation of creative cloud on a mac (13.6.9) but it only gives me the "open in broswer" option. In other computers, with the same account, it lets me install and open photoshop, illustrator and so on, normally. What's the problem? Thanks in advance

0 Comments
2024/09/23
11:46 UTC

1

Adobe Stock audio, licensing and YouTube videos

Bear with me, how I use Adobe Stock may have a bearing on my situation...

It's happened a couple of times now, where I have a YouTube channel I've created and published my own videos which then get banned by YT for 'violating community guidelines.' Every time this has happened I have immediately appealed to YT and asked what guideline(s) I broke. YT promptly declines my appeal and ignores my request for an explanation and simply restates my video/channel 'violated community guidelines.'

My published videos are innocuous and non-offensive and do not feature anything that is illegal etc...

The one thing they have all had in common is my use of downloaded Adobe Stock music tracks. I have a paid Creative Cloud subscription and I have been able (using my CC credentials) to log-in to Adobe Stock, sort, choose and download music tracks. Do I actually have to pay more and agree to specific TOCs to then go and use these tracks? I'm wondering if Adobe somehow decided my published videos violate their copyright?

The thing that has perplexed me is, using a large government organisation's CC account I have produced videos for them using Premiere and using Adobe Stock music tracks. The org has published these videos on it's YT channel - these videos haven't been taken-down.

What gives?

0 Comments
2024/09/23
04:15 UTC

1

Sharing CC installation between mac users on same desktop

Hi everybody, is it possible to share one CC installation between multiple mac profiles on a desktop? So I don't have to install all programs (photoshop, illustrator and so on) for each profile so I don't clog my desktop. Thank you

3 Comments
2024/09/22
12:41 UTC

0

Adobe Business 14 Days Free Trial

Hello there guys I want the 14 days free trial 5 licenses of the Adobe Business All Apps plan, is there anyone that can provide it for me? I will buy each account at $5 USDT, if someone can do that for us, please let me know.

17 Comments
2024/09/21
08:33 UTC

1

I need help with an effect in premire pro

I want to do that effect that youtubers do when starting a video where the video goes from zoomed out to filling the screen but I dont want the black space on the outside of the clip I want it to be a reflected version of the edges of the clip can anyone help (I have saphire plugin if necessary)

0 Comments
2024/09/20
23:41 UTC

2

I cant install creative cloud

Hello, so when i try to download creative cloud, they give me a .dmg file that i dont know how to open or use I try to use a .dmg extractor but it didn’t work

7 Comments
2024/09/19
07:45 UTC

1

CC2025 Release timeline?

If anybody knows or is aware, when is CC2025 hitting the market. I texted the Adobe support channels across various social media options and received just ‘We can’t commit any dates but watch out for Adobe Max’. Also does anybody know which apps of the cloud went into public betas?

2 Comments
2024/09/18
18:53 UTC

2

"Team" account vs individual licences?

We have two individual Creative Cloud All Apps licenses, and an Adobe Team account with ~20 Acrobat Standard licenses. Adobe keeps trying to convince me to consolidate the individual licenses into our Team to "centrally manage the licenses and costs."

What they don't tell me is that our individual licenses will almost double in price price from $78.99 CAD per month to $141.58!

What are the differences in the Team version? The cloud storage has zero value to us, as there is not a chance I'd let our work product be held hostage by Adobe. The central license management is a quality of life improvement, but not for twice the price.

What am I missing here?

8 Comments
2024/09/17
17:18 UTC

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