/r/iphonehelp

Photograph via snooOG

A sub for asking for help specifically for iPhones

Need advice or have an issue that you can't find a solution to for your iPhone? We have users who enjoy donating their time and expertise to help others. Only iPhone related issues please (not apps or other Apple devices or accessories.



Subreddit Rules


  • 1. No iCloud/Activation Lock bypass posts or comments. Do not ask for bypasses or hacks for iCloud locked devices. Activation Lock by Apple is not hackable and all posts asking for info on how to get past activation lock will be removed and the user may be banned.

  • 2. iPhone related issues only. No iPad, Mac, or other Apple product help requests. The name of the sub is self-explanatory. Posts asking for help for other Apple (or other brand) devices will be removed.

  • 3. No vague or poorly explained requests. Please include iPhone model, iOS version, problem, and steps taken to remedy your issue. We're here to help, but can only do so with the information that allows us to help troubleshoot. Also, keep calm. ALL CAPS POSTS OR COMMENTS WILL BE REMOVED.

  • 4. No broken screen "should I fix this?" posts. If you broke your screen, it has lines on it, the image is wonky, the touch doesn't work, or it has black marks in the image, you need a screen change. If you have data you need but a broken screen, get the screen fixed...it's super cheap pretty much anywhere. These posts will be removed.

  • 5. No "is my battery normal?" posts. All posts asking if normal battery usage is normal will be removed. A battery drops on average 10% per year - is yours within those parameters? If so, you don't need to post and these will be removed.

  • 6. No aggressive, rude, or unnecessary comments. Don't agree with another user offering help? Feel free to debate the issue in a civil manner. Rude, condescending, or insulting comments will be removed. Users will be given one warning, then a ban. If there is a repeat offense, a permaban may be applied.

  • 7. No spam, self-promotion, or non-iPhone related posts. This sub has a very simple premise. Do not spam the sub with alternative content. Please refrain from promoting repair websites or software sites. If you want to promote your services, contact the mod team to ask first. Non iPhone-related posts will be removed, and posters will get one warning. Repeated occurrences are grounds for a ban.

  • 8. No politics or protests This simply isn't the place.

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/r/iphonehelp

47,561 Subscribers

0

Can iPhones be used abroad?

I want to buy an iphone for a friend in Indonesia, as you can get refurbished phones in the UK for pretty cheap, whereas there isn’t really a market for refurbished phones in Indonesia. However, I’m not sure if the phone will actually work over there. Will they be able to still get an Indonesia sim card etc?

2 Comments
2024/05/20
09:50 UTC

1

Charge iPhone 8 with 20w charger, looking for guide or where tò buy right cable

Charge iPhone 8 with 20w charger, looking for guide or where tò buy right cable

1 Comment
2024/05/20
08:49 UTC

0

What is the best good photo app? Some suggestions?

Hi guys! Have an iPhone and I really want to sync or copy photos from my Samsung Phone.

Is there like an app that does the following:

  • Sync photos in the cloud and available on iOS / android

  • Separate photos in albums unlike the unorganized messed of iOS photo app

*(like the native gallery app in Samsung and adroid phones)

Ermm… I like the googles photo app but it’s like iOS - it’s doesn’t separate photos into albums/folders is like the unorganized gallery app of iOS

I am really into organizing photos and love android gallery that separates photos into albums/folders which is really great for sorting files. Love my android phone but sadly it’s cracked and have no choice but to use an iPhone 🥹

Sorry for any errors in my grammar - not my first language.

3 Comments
2024/05/20
08:08 UTC

1

Does anyone also have this ?

What does vpn -not connected means?

Also below it says sign in to work or shool

Iphone 8

Possibly up to date version

1 Comment
2024/05/20
05:43 UTC

4

My iPhone X can't update?

My Phone would just not update the new software and it's been affecting my downloads making them extra slow and d super annoying, please help because I am so done having to wait at least 3 minutes just to download an app in the app store.

8 Comments
2024/05/20
05:36 UTC

2

iPhone 13 IOS 17.5

I bought this phone a little over a year ago at my local AT&T and starting about a week ago my phone just decided it’s lighting port no longer needed to be used for sound, so now anytime I use an aux cord or adapter it doesn’t even recognize anything inside it, it only recognizes chargers. Any ideas on how to help? I already updated it and tried the “forget all adapters” feature and nothing

3 Comments
2024/05/20
04:28 UTC

1

HELP! My Calls, Siri, Text to Speech, and Voice Messages wont work!

I have an iPhone 7 plus, ive had it for a few years (I am 15 and got my brothers hand me down) and all of those things just suddenly stopped working. When I call people I cant hear them and they cant hear me and the “Speaker” button is grayed out. My siri wont work she just appears for a second then disappears. I cant do text to speech or voice messages. I have checked the microphone setting, my wifi, service, everything.

9 Comments
2024/05/19
23:51 UTC

2

(iPhone 14 Pro Max) When I enter my phone instead of showing the passcode or a Face ID it just lets me in when swiping up

3 Comments
2024/05/19
22:28 UTC

2

No power button

my power button doesn’t work after i pulled a wire in the back of my phone after it cracked to shit. does anyone know if there’s like an accessibility option or a shortcut to use a power button without the button? I have an iphone 12 pro max if you need to know

4 Comments
2024/05/19
20:54 UTC

1

Understanding iPhone Camera Roll

Hi everyone!

I need some help. I’ve had an iPhone 15 pro for a few months and not yet adjusted to all the settings.

I can’t figure out why my photos either turn brighter or darker on their own. Can anyone help? I added a video to show what I mean.

Thank you!!

5 Comments
2024/05/19
18:58 UTC

3

"Silence unknown callers" is off, but I am still not getting calls from unknown numbers

They get sent straight to voicemail and it doesn't even ring. I don't know what to do. I've had this issue for a while and I have to save numbers before I expect a call from them.

Model: iphone 15 plus ios: 17.5

5 Comments
2024/05/19
18:35 UTC

0

iPhone harassment

So my friend and I have been receiving a lot of random phone calls from obviously fake local phone numbers. I received this woman’s iCloud information but cannot find her phone number to report her to Apple or just to legitimately contact her to tell her to stop. My friend and I are security at a few clubs here downtown. This woman’s husband is a coworker and I assume she thinks he has time to cheat on her… and the calls and texts are never ending for my friend. I NEED to find a way to get this chick to take some accountability and back the hell off. PLEASE HELPPPPP 🙏

2 Comments
2024/05/19
18:33 UTC

1

Microphone not working while on speakerphone

Hi everyone, my iPhone 13 has a weird problem. Microphone doesn’t work while on speakerphone and I cannot trigger Siri.

  • I tried turning on and off again
  • Updated iOS to 17,5
  • Took videos with front and back camera to check microphone and it works just fine
  • cleaned microphone area

It’s second time I have this issue, in the past it also came unexpectedly and fixed itself just like that. Now at the beginning my voice was very quiet (like behind a fog) and then just recipient of the call couldn’t hear me at all. When I have a call a „normal” way everything is fine. Just when loudspeaker is on something goes crazy.

Anything I can do to fix it?

1 Comment
2024/05/19
17:39 UTC

1

Media volume randomly turns up on its own

This is more of an annoyance than anything else, but my iPhone randomly will turn up the media volume on its own at least once a day. It does this when I am not watching any media, typically does it when I’m reading news articles on a website.

It only turns it up about a quarter of the way every time. I’ll then open the control center and turn it all the way down, then it will immediately increase the volume again (though less than before) and I’ll have to repeat this two or three more times until it’s stays all the way down.

I currently have an iPhone 15, but this also happened with my old iPhone 11 as well. Currently on iOS 17.4.1 but again this has been happened for several months going to to multiple iOS version.

Is this a common bug, or anything I can do to make it stop?

3 Comments
2024/05/19
16:01 UTC

2

USB c lssues

I havent been using an apple usb c for my iphone 15 pro. its running on ios 17.5. and ive been noticing problems with the ui, specifically with the touch screen. its been very laggy. does anyone else have this issue?

4 Comments
2024/05/19
15:38 UTC

1

How do I watch Netflix on my iPhone 14 pro max hooked up to a tv via HDMI. No wifi available.

We are currently full-timing in a RV (without WiFi available but Starlink is in the plans) and I would like to watch tv on our smart tv. I’ve got one of the $10-20 adapters and it works fine except paid apps like Netflix/Prime/etc won’t work. My partner has a Samsung and his adapter works fine but sometimes he is at work and I’m there alone.

What adapter do I need to get to watch what is playing on my Netflix app?

iPhone 14 Pro Max iOS 17.5 & 3 month old Onn TV

4 Comments
2024/05/19
13:05 UTC

1

Need some help

Hi! My iPhone 13 earpiece speaker isn’t working, and I’m wondering if replacing the earpiece speaker will affect Face ID functionality. I know that on some older models, replacing the earpiece speaker can cause Face ID to stop working, but I haven’t been able to find any information specific to the iPhone 13.

5 Comments
2024/05/19
12:29 UTC

2

This happened to my partners Iphone XR and we can't seem to figure out why? Has anyone else had this happen?

It was perfectly fine last night, they just woke up, turned on the phone and it was like this, does anyone know why this white halo is there? 😭

5 Comments
2024/05/19
10:27 UTC

1

Is there any way to block a specific number from being able to call me?

I blocked someone’s number 20 minutes ago and in that time have received over 20 calls from “No Caller ID.” I thought blocking their number would be enough to not allow them to call my phone any longer but that doesn’t seem to be the case.

Question: Is there a way I can specifically block this one person so that I will not receive any calls that they make to me?

I don’t want to block all unknown numbers as I frequently get important calls from people not always in my contacts. And I would really like not to have to get a new number. Please help.

iPhone Model: 13 Pro Max iOS: 17.5

3 Comments
2024/05/19
07:44 UTC

1

Can't get air drop to work between MBP and iPhone.

I can't get air drop to work.

I have air drop on the iphone and ma

I see the iphone from the mac

I right click on the file I want to air drop and select share

then air drop and I see the iPhone, I click on it then click done...

but nothing happens on the iPhone.

Am I supposed to be in a certain app on the iPhone to receive the file?

Is there something about compatability that I can check?

I'm 12.6.2 on the mac and latest OS on the iPhone 11.

6 Comments
2024/05/19
06:32 UTC

3

what’s wrong with my camera?

IPHONE 13 PRO, IOS 17.4 today i was at a concert and my phone started flashing a glitch while recording. is my camera broken?

i’ve dropped my phone a few times but it was always fine after. i kept recording later through the night and it stopped glitching though im confused on why and how it began in the first place.

12 Comments
2024/05/19
04:28 UTC

1

Forget my iphone password

Suddenly I forgot my iphone password (13promax) - 1OS17.4.1.

I still can open phone my phone by facelD. But for the next time or when my phone is turned off and ask me to open with password => It means I can't open anymore.

Anyway can help me to do with this case, specially when I still can open my phone? 😭

3 Comments
2024/05/19
03:50 UTC

1

I can't get my iPhone to work on my MBP, what can I do?

I have an older MBP that I don't want to upgrade. My iPhone 11 stopped making phone calls and the carrier said I needed to upgrade the OS.

I upgraded the OS and now my iPhone can't be used with my Mac.

I'm on 12.6.2 Monterey and I had to patch to get there. Everything was working fine, but now I can't do backups, I can't connect to my iPhone and I want to upload MP3 files to listen to on my iPhone as well as backups.

What can I do?

3 Comments
2024/05/19
02:33 UTC

1

Iphone won't connect to car aux

So my iPhone 11 won't connect won't connect to my car's aux anymore. My friend's phone can connect with the same cord to my car & my phone will connect with other cars via aux just not mine.

Any suggestions?

5 Comments
2024/05/18
23:39 UTC

3

Deleting photos won’t help storage

I’ve deleted like a hundred videos and another hundred photos but my storage won’t go down at all. I deleted them all from recently deleted and restarted the phone. The reason I need less storage because I am switching phones and need to back up the phone to get all my stuff on the new phone.

iPhone SE iOS 17.4.1

4 Comments
2024/05/18
23:24 UTC

2

I dropped my iPhone 12 in Lewisville Lake.

I have my iPhone 11 it’s from a different carrier with a different Apple ID that I used on it. It is however unlocked. Is there anyway I can transfer everything from the 12 to the 11 iPhone. I use prepaid for the phone and don’t have a store I can go to for help. I have the information off the box of my 12. Can I use the imei numbers and all of the other numbers on my 11. I tried to put my Apple ID. The 2FA is the problem. That device was to only trusted device and it’s in 25’ deep. Can I possibly copy or clone the one in the lake?

8 Comments
2024/05/18
22:32 UTC

3

My iPhone keeps repeating itself

I was wondering if anybody has any suggestions I have an iPhone 14 max Pro and every time I use the talk to text it just keeps repeating the same sentence over and over again so if I say (I’m going to the store) it’ll literally put I’m going to the store five times does anybody know why or how I can fix it it just started doing it today

2 Comments
2024/05/18
20:40 UTC

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