Hey y'all, hope everyone is doing well.

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I saw some posts in here and it got me curious about my own... Is this a good pay plan? I've done sales and service before, primarily sales. Thought I'd give parts a try because it's the only department I haven't really worked in. So far, I'm actually enjoying it a lot. Seeing you guys talk about pay and etc has got me curious...

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$20/hour with 2% of retail gross, and 3% of wholesale gross as commission.

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It's at a Korean OEM in New England.

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I'm about a month in, so hopefully it's not too late to ask.

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What should I know that you wish you had known before you started? What should I look out for? Any tips, tricks, or advice?

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Thank you all!

Is there a report in CDK that will show parts discount given? In RO's and invoices?

Okay this might be a very stupid question, but no one I work with knows for sure. When doing invoices for D2D you price out cost, right? My boss said he’s always done whatever the system puts which because the price level doesn’t exist anymore it automatically goes to list. When I look at the credit amounts it’s all cost/55% cost. So I should be putting cost on the invoices right?

CDJR dealership with R&R and DealerConnect

Been a parts guy for 3-4 years now. Wanting to get my ticket. You think I can challenge the first year exam and pass? Not to kick my own tires, but I'm pretty good at the job, understand math/physics and have common sense.

Think I can do it? What's on the first year exam?

Good ole fedex for the win again

I work for an HD equipment company, that expanded to a different area of the country. Been enjoying it for the last 2 years, doing mostly back counter with a little but of front counter.

This week, the company came in and laid off the entire service department, all management, and sales, leaving me and a company parts manager who works our of the same office.

They figured our parts sales were good enough to maintain just an over the counter presence in the area. I don't see how, but hoping I can power through the summer.

I expect a ton of down time, and wondering if anyone had any suggestions for online parts training or courses (cheap or free) thatcyouchave found helpful in your career? Already have my parts ticket, looking to grow a bit or refresh my previous schooling.

Thanks!

Question about pay, the dealer I'm at pays out commission monthly as a "bonus". Is this the norm in the industry? And how do things work when you go to do your taxes, because I've received bonuses before from the military and I know they're taxed differently.

Hey people, I’ve recently taken over a small powersports parts department. Lately I’ve been thinking about ways to improve inventory counting. It’s currently me +2 counter people. Our inventory has been out of control for years. Every year we do a full inventory count on the first of the year and it is a nightmare. It takes about 2-3 days of counting while the rest of the store gets to be at home.

I’ve been considering doing cycle counts throughout the entire year. Possibly have every one of us do a certain amount of bins a week. I believe this would help keep our inventory more accurate but I’m wondering how I would be able to account for parts that are missing entirely and never get counted in the cycle count?

We use CDK Lightspeed Evo. Does anyone know of a certain report that could catch these missing parts? I’ve thought about maybe a parts not counted during a certain date range but I’m not sure how that would work with a constantly revolving cycle count.

 So a little back story. I have spent 14 years in the aftermarket, 10 and a half being at O'Reilly as an ISS. I was recruited by a dealership that I previously interviewed at for counter then wholesale and had turned them down both times until now. I realize (having been there 6 weeks) it is very different. The old manager was staying on and training me until 2 weeks in when we had a disagreement and he walked out. The reason he was the "old manager" was that he was a hell of a parts guy, but if it wasn't his idea, it was a bad idea. Basically, he couldnt manage people, and everyone there was growing tired of lack of change and management. 

 I did inherit a great crew though, with the exception of my shipper receiver, that no called no showed and then quit the same week the manager walked. It has been a trial by fire for sure, but I am getting by and picking things up as I go. 

 Alright, now my real issue. I have 3 runs. We use Reynolds for our DMS, scanit for our receiving, and we are a Chevy and Mazda dealer. How do you guys do your invoicing and dispatching in the morning? Currently, we have a tray (for each run) with picktickets for the stuff that is in stock, and another tray for CSO ordered items. We have a report in Reynolds that one of my guys had made that displays special ordered invoices (if it is here, we send it, and create a -1 ect. ticket for the remaining parts.). We also have a backup report for open invoices. 
 Under the old management, the shipper/receiver used to just match off of the scanned parts report in scanit, roll over the parts on the invoice, and have the manager invoice them. The glaring problem was EVERYTHING hinged on having that piece of paper. A lot of deliveries werent getting delivered. Now we are getting less calls inquiring about orders that haven't been received, like a collision order that is waiting on an emblem, but everything else is in stock. But it feels cumbersome. 

 Any input would be greatly appreciated. I have talked with my team in great detail about this, and we all feel like there is something obvious that we are missing, especially since right now, we are working off of reports AND pick tickets. 

I am a PM at a dealership and our maintenance and express guys are going to a 4/10 schedule (7:30-6:30) M-S but our parts department is 8-6. Has anyone here done this shift? I have a small department two counter men, one warehouse, one support staff and me. Obviously not enough staff to shift to 4/10’s how would y’all make it work?

That is two wiper blades.... Not a water pump gasket.

https://preview.redd.it/xa6oti3x1nyc1.png?width=292&format=png&auto=webp&s=b5557b60a8a7266da7e8cd4e1a13bd904a919783

Hello, just wanted to post this to spread awareness so no else gets scammed like my client did.

I was looking for a used right side passenger mirror for a 2023 Tesla Model 3 Performance. I stumbled upon this website, https://www.car-partusa.com/index.php. However, they operate in a way that should raise immediate red flags. They connect you to a different agent each time, all with distinct Indian accents. They even sent me identical pictures of the vehicle they claimed to be sourcing the part from.

This guy calls himself "Scott Williams", but he's really from India. He uses this email scott.williams@expressusedautoparts.com and this number 406-929-4705. He sends you the invoice and then you must call him to give your card details. The part costs $195 + $5 in taxes, and there's a 30-day money-back guarantee. But what really happened after was they charged my client's credit card rapidly for $10,000+ in goods. Fortunately, he's protected through the credit card company.

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https://preview.redd.it/ssv3tf3y1nyc1.png?width=844&format=png&auto=webp&s=23809edd6e4999c86f94912a0c824f134192e5e8

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https://preview.redd.it/zepweaxy1nyc1.jpg?width=2550&format=pjpg&auto=webp&s=6d71c0eb87cafac6d921fc28857f8e29fe9c5591

If you're looking for car parts, avoid this website and this Scott Williams. It's a scam. Posting for awareness.

I’m on CDK.

Hey all. Just curious ois, how often does your PM require perpetual inventory counts? Ours started TODAY that we count inventory daily. How out of pocket is this or is that pretty common in dealerships to waste a whole portion of time every single day to count inventory?

Hello all Is there a cheat sheet to convert cdk functions to tekion functions? Our dealer is looking to change to tekion in the future and we’ve done a couple meetings but..,

They cants seem to give and example of a cdk mgr in tekion world.

Does one exist ?

Good day, I love in BC Canada and our province has passed a law requiring every dump truck to be equipped with an indicator switch which illuminates when the dump box is up to avoid accidents at overpasses.. stupid law and if you need a light to tell you when your box is up, you shouldn't have a license.

Anyways, these switches are used in many different applications, however the entire province is completely sold out. Any thoughts on where I may find either a magnetic or button style switch we could use? Ideally from somewhere in Canada however we're getting a bit desperate

Every first of the month my RAD only prints out 3 parts.(same 3 every month) I’ve found out RRP will let me reprint the original RAD with all the parts…

My question is can I print by source through RRP? How can I get RAD to print the original?instead of the same 3 parts?

Any Lexus parts guys in here with a cheat sheet map on a pdf or something they can share?

Hello all, bit of a niche question.

In prep for the coming appointments, PM and I like to print tomorrow's schedule and order any parts for recalls and "might be" problems (ie, hood latch wont work, order hood latch).

However, all of these pages ALWAYS print double sided, and it makes life hard. Is there a way I can change that? The tab is called "Appointments: Scheduled Tomorrow for Advisor All", it's under the Fast Lane under appointments.

If anyone can tell me how to fix this, I'll cry. And send you a free keychain. Thanks.

Hi all, 21M. Took a job as Parts Manager for a local GM dealer. Hourly plus commission off gross sales for the parts department. Small parts warehouse, it’s me and a parts driver/porter, 3 service techs, and 2 body shop guys. Seems like there’s a lot of room to grow financially and more. Any advice?

I have previous parts experience, and some time as an entry level tech, and love turning wrenches (will most definitely NOT be telling my customers, to hell with that!), along with operations experience, so it’s not foreign to me. Just curious to hear from more seasoned guys. Thanks

I work with a bunch of dumbass/green techs who think they know it all, when in reality they are spoon fed gravy work and fold like a lawn chair if anything actually needs real diagnosis. When anything goes wrong, instead of trying to fix the issue they play the blame game and it’s always parts who gets blamed. Not saying I/parts dept are perfect but 3/4 of the time it’s not our fault. Today, a tech threw away a part with a core and said that my co-worker in parts told him there wasn’t a core. This co worker handles all the core returns so I don’t believe for a second he told the tech it didn’t have a core on it but the service manager says “it’s his word vs the other” and so now every part that is given out is to be retuned to parts and we are responsible for throwing everything out and keeping what is needed. Every dirty brake rotor, sensor, and every other obvious non core parts now come back to parts. So the lazy techs can even be lazier by not having to throw their shit away. Besides making them wait longer for their quotes I don’t really know of a way to fuck with them to make their job a little harder. I know I should be “the better person” or deal with it, but fuck that. I wanna passivly aggressive make there day a little worse when they come into parts. I don’t wanna do anything crazy but just do the parts department version of spitting in their food. Thanks in advance. Rant over.

Hey all! I'm looking for some advice if anyone could offer me some.

I am currently a parts manager at a collision shop and I've been loving it. The only issue I have is that I am capped out, the only other way to grow is if I were to go into estimating which is not something I'd like to do. I was a service advisor at some point and hated being a writer lol. I wanted to get back into working at a dealership since it seems there's more chance of growth and wanted to see what I should realistically pursue.

I did want to pursue being a parts manager at a dealership at some point, but based off some of the reddit posts in here it has made me a little hesitant.

There is a dealership near me that is hiring for parts whole sale but in the warehouse. I wasn't sure if it would be a good starting point or if I should wait for a parts counter position to open. Or if I should even bother?

I'm in no rush and don't NEED a job as I am doing okay right now, I'd just like to explore my options as I'm capped in my position.

Current salary is $43k before taxes

Thanks in advance!

Have no information on when they'll be winding down, but it's going to be a pain for us; we've sold their product for decades, and one of their two lines has a non-standard mounting (male threads instead of screw-mounted) that I don't recall anyone else ever using.

Has anyone at a dealer had to perform this update to a customer pay RO? The update states it has a cost and list price to charge the customer, but I can’t find any information on what a part number is to be billed to the customer. I’ve gone through the FAQ and the login instructions for the update but neither show any part number or discuss any way to bill the update. Any help would be appreciated.

2024 Blazer EV had a damaged rim when delivered. Got a new one in. Gm doesn't sell the valve stem, just whole sensor. Its shaped like a baseball diamond... L with a curve on the open side. Anyone have a source?

Is there a way to find a master list of all the functions in blue screen? Specifically I'm trying to access our phase-in criteria, but it would be nice to have a list of all available functions, in case we need them. We have moved over to primarily using ERA-ignite, but still have to use blue screen for some things. Any help is greatly appreciated!