We had inventory yesterday. We were over by about 1%. With the CdK outage and being short handed for most of the year, I’m super proud of this.

I work at a ford dealership and I’m trying to cut some keys for a 21 ranger. The only problem is the key code isn’t matching nothing on my key machine. It starts with a 3 and it’s a 5 digit code. I just haven’t been able to figure it out so I was wondering if any of you guys had to deal with that before. TIA

I have been a parts manager at a bodyshop for 10 years. I'm killing it. The only problem is, I have no way to move up. I have dealerships in my organization. Would it make sense to move to the dealer side?

Would I have to start at the counter, or could I become a parts manager?

Anybody else having the worst week of business all year? Can’t wrap my head around it. Broke our location’s record in October and now we’re dead…

We have a futura na key machine and I can't for the life of me figure out what "card" we need to be on to cut the Prologue key blades. Do any of you Honda or GM guys know? Part # is 13536164. Also struggling to update the key machine. When I try to update via internet the tablet just connects to the machines network during it and cancels the update and when I try to do it via USB the file starts to run and then it tells me I'm not connected to the internet, which I definitely am lol.

Parts and Purchasing Managers: How much purchasing freedom do you have at your workplace? At my current job, I mapped out budgets for the year, allocating a specific amount for each type of purchase—stock from designated sources, special orders, and a portion for other products I believed could yield potential profits. I’ve maintained an excellent track record, securing great deals, gaining exclusivity on some products, and overall boosting sales, all within my first year in the role. Recently, however, a new finance manager has taken over, and my purchasing flexibility has become significantly limited. Now, even purchases as low as $2,000 require detailed analysis, including justifications for the purchase, projected gross profit, anticipated timeframe, and more. Is this a common experience for others in similar roles?

LA, Inland Empire, Palm Springs, San Diego areas preferred. Willing to go to any brand.

Did any Dealertrack Dealers Experience a Shut-Down of service? And if so what was the stated Circumstance that created it? What were your specifics on the Dealertrack Outage?

I am trying to get an insurance claim for business interruption filed.

What would a fair salary be for an assistant parts manager in a department that grosses around $130k on average with busier months coming in around $150k-$160k? I'm trying to figure out if I'm paid fairly. Currently I make $3325 + 1.1% gross YTD I'm tracking around $57k

What questions could one expect in an interview for a Lead Parts Specialist Role.

Can someone help me locate where my parts department can order some of these dividers. We’re extremely low on them and my manager is relatively new so he doesn’t know where to get them from.

Good afternoon,

I’m trying to get pick tickets to print with on hand quantities in order to help with inventory management.

Current shop I have only shows bin location and quantity requested.

The last shop I was at showed bin location, on hand quantity and sold quantity.

Any help would be appreciated

Thank you

Hello everybody.

I've been in parts for about 6 years now. I work in DFW at a Dodge dealership. Currently I am making $75k a year. I recently asked for a raise and was told no because for our market I'm already above what the general pay is for this position. Which is weird cause one of the guys here was a whole 1% higher on commission percentage than I am currently for about 3 years, before he got promoted.

Don't get me wrong I am grateful to make the money I make, but at the end of the day money talks and we could all use a little more.

So my question is. Is that pay good?

Hello all,

I've been PM for a little bit now and one of the things I'm still trying to get sorted out is inventory counting. I was taught how to do it with PSMS/PSNC/PSEC/PSPM and printed out count sheets, but two things:

1. I know it'll be a lot faster with the scan gun, which I have, and we have access to PartScan. I had a guide on how to do it previously but... couldn't seem to get it to work. Perhaps people here can advise?

2. I realized yesterday after doing my first couple of bins that it doesn't account for parts on the SOR shelves, of which we have a lot. As an example we showed 16 QOH on one part, with 15 of them for SORs, and one on the shelf. We did the cycle count, input the info, and now CDK says 1 QOH... because that's all we counted that's on the actual bin location. How do you account for this when doing bin counts? When we had a full inventory done back in April it was on the weekend and they just did the whole inventory in one big batch, which I had to go back and remove dual bins (i.e. 100A and SOP, removed bin SOP) -- I'd love it if I could count everything in my SOR shelves without adding a new bin or replacing the bin count or whatever.

Or, overall, how do you do your perpetuals?

10 years in the auto industry with 5 being light duty and 5 being heavy duty. I’ve done both parts and service counter. Got reached out by a recruiter about a parts management opportunity and we scheduled a phone call for tomorrow. Any pointers or topics to research to better prepare myself?

What is your process for shops that stiff you with a bad check? Generally we send out driver back out to collect a new check plus a bounced check fee. But I'm more so thinking about a shop that keeps giving multiple excuses and the run around, what steps do you take the recover money?

We have customer who needs part but it's discontinued. So he found on eBay but shipper don't deliver to residential address. He asked if they can deliver to our dealership. Have y'all ever done this?

Overseas dealership here. We use CDK. We have a new supplier for Lubricants and they wanted us to run a promo. Basically 1 set fee for an oil change (includes parts and labor). Question now, how is this handled in CDK?

What is the process for when a customer wants to use their points to pay? What information do I need from them, and where do I go to redeem them?

I'm currently Assistant Parts Manager at a high volume Toyota dealer in the Mid-Atlantic region. I've been training to take over the current Director's position when he retires in December. I've essentially been doing the job in its entirety for at least the last year, as the current manager is pretty much completely checked out. Been doing all the forecasting, employee management, payroll, both OEM and dealer group meetings, all inventory management, etc. I've been with the company for going on 9 years now. The department has 14 people, and I manage two contract drivers for us as well. Gross sales of around 1.2 million a month or more, gross is probably around 250-350k, depending on the month (we're heavy in online sales, so our total GP isn't as high as some who aren't, but it definitely still makes money and helps get everyone paid). It's a hugely demanding job, and we are very profitable and do at least 15 million a year in gross sales. Current manager makes around 175k/year. To me, I should be at least close to that, because that's what the job is worth. For pay structure, I was thinking of asking for a base of $75k, plus 3% of gross/month. I definitely don't want to get paid on net. Just checking with others to see if this sounds like a fair plan, or if I should ask for something different, more/less, etc. I'm in a moderate to high cost of living area, if that helps. Any feedback is greatly appreciated!

Just accepted a job offer to work P/T at Advanced Auto as a delivery driver. During the interview I was told to expect to have to do all the other jobs in the store as well. Offloading trucks 3 times a week (its a hub store), stocking to installing batteries, wiper blades etc. How much time does the delivery aspect of the job take? Just trying to get an idea how much time I will spend doing the other duties he mentioned.

This dude is rude as hell

Misdiagnoses cars all the time. Orders stuff for it when it doesn’t need it. Stares at you when you’re on the phone or helping a retail customer. Walks into the back of parts and just stands there.

I know you guys know who I mean 🙄🙄

Find it parts, is looking for a part person. https://app.dover.com/apply/FinditParts/7c5ce98e-a59f-4021-9713-c69c44a064eb/?rs=76643084

Hi all,
I'm a parts manager and we use dealertrack and I'm really getting down to the nitty gritty with the special orders and trying to make them as efficient as possible. I am noticing that after I place a stock order I have to go and double check the report called "ACTIVE PARTS WITH ZERO ON HAND" to make sure I order everything that needs to be ordered. There ends up being quite a few parts that I have to do another order for even when i have minimum qtys set on the parts. Has anyone else figured out a workaround? I also was poking around in the Stock Order Criteria screen and am wondering if there are some ways I can better set the numbers in there? I'll include a screenshot of what the previous parts manager had set everything at. Thanks in advance!

https://preview.redd.it/d6si1olaobyd1.png?width=705&format=png&auto=webp&s=4a764b4a54dbf9dea1784fcbdd90b41332491342

Ma’am, your brakes are fine, but you seem to have run over a ska band. See the trumpet player lodged up in your wheel well there? We can remove him, the tech says he needs two hours to do so.

So I'm trying to install starparts in a new computer but to start with: the link they shared to me doesn't work, I try to click in the "Download Button" but nothing happens.

I try to install it by copying the StarPartsLauncher from another computer but when I click the .exe nothing happens either, I don't get an error or a message at all. I have admin rights, I disabled firewall and antivirus, I installed Java and JDK, I don't have .dll files missing, etc.

I contacted Stellantis and they just said sorry but we can't help you.

I've tried on several computers now and no computer seems to work, does anyone have any advice or have faced the same problem?

Nashville Area Folks: what's the typical pay range for a parts advisor with around 10 years of experience? My wife might have a job opportunity in the area in 8-12 months and we're discussing a move. I've worked at a Stellantis/Toyota dealer for a little over 10 years. I've worked in basically every non-management spot in the parts department and am currently the wholesale director. I do see openings pop up occasionally, but I'm just not sure even broadly what the earning potential is there given the cost of housing.

We are a small-to-medium-sized dual franchise store with two separate dealerships and are looking into getting parts scanners. As PM, what do I need to know and what info do I focus on to "sell" the idea of this fairly large purchase to my executive team. I feel that my biggest struggle is people like the GM and Controller won't see the benefits-per-dollar even if I explain it to them. Also, what brand of system do you all use and what are the pros and cons? We use CDK.