I click on Meet Now and invite my domain users, and then we'll need to invite outside users. I add their email addresses, and within a couple of seconds, it says no response. I'm not sure what setting I need to change to allow this. It doesn't matter what email address I use; it's always 2 seconds, and then it says no response.

We have a quarterly Town Hall and are in the process of setting up 3 MTRs. Is it possible to join these Town Halls automatically in the MTR using Coordinated Meetings, given we have the premium Teams Room license?

I am part of a Teams channel where we have tons of helpful resources and documents along with 5 other members and the owner. Well, the owner has since left the company. We can no longer add people to the team since it's a private channel with no owner. Is there any way for someone to become the new owner? Really would love to not have to make a new channel and port over all the documents to the new channel.

I did try to find answers online without success. It kept telling me to "click the three dots" next to a members name and click "change to owner" or someone in the Manage Team menu. But there are no three dots in that menu next to any of our names. 😕

I am looking for a way to weekly post a poll on Monday and automatically end it on Thursdays and show the response of everyone. Do this poll solution exist?

I work in an architecture firm with about 10 teams, each with a lead architect and between 5 and 10 architects per team working on about 3-5 projects each. We use Microsoft Teams and each employee has a user with an email address and has a tab of their team where they can access their projects which are different Teams channels.

This makes it easy for an employee to focus on their projects, but it is difficult to keep track of who is working where. The administration uses a classic Excel spreadsheet to list all projects, teams and employees, but I find this unintuitive.

The question is: is there an HR App or a way in Teams where we can list all the projects and assign them to the corresponding team and employee to get a better overview? and that when we select each employee's profile it tells us which project they are currently working on?

The best option I have found so far is to create a list of projects with "Microsoft Lists" with different tabs for the teams, projects, employees, etc. It works fine and it lets me assign employees to the different projects, but its missing that I cannot select the employees to see their "profile" and check where he is currently working.

Any suggestions?

Many thanks!

Hi, I'm having issues finding the answer online so would appreciate any help!

If our organization is looking to host a meeting with all external participants, does the meeting end if the org host has to leave early? There will be no other internal folks on the meeting for hosting

Quick explainer of the newest update to Microsoft Teams: https://www.hbs.net/blog/microsoft-teams-update

So I have an online interview with another company, I only have my company laptop and on teams, I cannot make a new account. Every time I log out, it just logs me back in automatically.

Anyway, so I have an invite for a teams video call, so I’m gonna have to use my company teams. How do I hide the “in a call”?

I don’t want people to know I’m in a call when I’m not at work, it’s a bit suspicious

Hi everyone,

I'm experiencing an issue with Microsoft Teams on my MacBook Air with the M2 chip running macOS Sequoia 15.1. The ringtones for calls are always silent, whether I play them through the speakers or a headset. I’ve tested all the ringtones, but no sound comes out. I even cleared the cache in the containers folder, but it didn’t help.

I'm not sure if this is related to macOS Sequoia, as the ringtones weren’t working before I upgraded to 15.1 either. Has anyone else encountered this issue? Normal audio and other notification sounds work fine—it's just the ringtone that’s silent.

Thanks in advance for any advice!

https://preview.redd.it/npmw2376u1yd1.png?width=894&format=png&auto=webp&s=11de0ebe2f0aceb0000fe666a8b35803735b295b

Hello! Kind of new to Teams. Is there any way for me to get a list of members who didn't react to my message in the group without me having to manually check?

I've just re-set up a Yealink teams room in an office that had poor/no internet for several weeks. I got the teams bar and associated touch panel updated and connected again. When I started a test meeting everything checked out fine apart from a weird ringing icon continually on the meeting screen. When I clicked the red icon the room would leave the meeting. We have three other rooms with the same teams room equipment but are not having the same behaviour. Any ideas on what may be causing this and how to resolve it? Thanks.

Here's 3 seconds of video https://imgur.com/a/kPry4Rl if you want to see what I'm asking about.

Hi! I just started a new job and with the new teams I’m having trouble getting a hang of things. I made a meeting, which only some people were notified of, and then when I tried to add the people again, it sent out again! 20 meetings to 20 people twice!

BASICALLY, I really need to make edits to the meeting details but really don’t want anyone notified of changes/added/removed people. Is this possible? I tried going thru the old Outlook and seemed like it could work. I’m trying really hard not to send out 20+ emails to people again. I read that it’s not possible, but it’s ridiculous that teams forces us to notify everyone of every little change. I find it hard to believe.

PLEASE HELP I JUST STARTED MY NEW JOB!

Tya

A good number of us has come across this one, where - when copying from Teams - we're getting butchered formatting, duplication, and a totem pole of emojis and reactions on pasting it into any destination.

I got irritated ™ enough to bash up a bad PS script that cleans it up. Takes away all the rich text, emotes and reactions, but does leave the text, timestamps, and whodunnit intact. Requires doing the "highlight needed lines, but don't let go of the mouse button" then copy before letting go, or you lose the metadata. It does let you copy multiple lines, though, which was my prime irritation.

(get-clipboard).split("`n")|?{$_.split(" ")[-3] -ne "by"}|set-clipboard

It should dump the result back into your clipboard, so you should be able to just paste into your target from there.

Morning All,

We have recently noticed this new "feature" in Teams that is causing any users that have the below connector between them the inability to see each others cameras in Teams meetings.

For example; in the below screen shot, there is a connector between User 1 and User 2, and they are unable to see each other in the meeting, but they can both see Users 3-5.

Has anyone seen this? What is the fix?

Thanks

https://preview.redd.it/2p1g16zacxxd1.png?width=724&format=png&auto=webp&s=2bfc86f4e69240a897940fd105e27ece671f7f16

Hello, I'm back with another dumb question. I would like to set up a test of "Microsoft Teams Rooms" software. We have a standard Windows 11 desktop PC set up in our conference room with soundbar, dual 65" TV's, webcam, etc. I've assigned a "Teams Rooms Basic" license to the user account associated with that PC through M365 Admin Center. However I can't figure out what to do next. How do I download / install "Teams Rooms" software? Google hasn't been any help. Nor has ChatGPT. Nor, unsurprisingly, has Microsoft support, LOL.

Just trying to download the software. Or am I completely misunderstanding what "Teams Rooms" is?

We're slowly but surely moving away from our tried and testing file servers to Teams. Instead of moving the entire business over, we though its best to tackle our smallest departmental shares first.

Fast forward one hour, Migration Manager does its job, all files/folders are accounted for on, lets call it Office Operations Team. User confirms she has access, opens a few files as a test, happy days!!!!

1 hour later she calls. "I've got a pdf file and i want to save it to the new Team, how do I save it?"

hmmmmmmm, she raises a really good point. How does she save a simple PDF to the Team?

1. She could save it to her Desktop, then upload
2. She could connect to the SharePoint site for that Team using Adobe Acrobat. It's possible but its going to be a pain manually linking every SharePoint site a user has access too to Adobe Acrobat
3. She could create a shortcut to her OneDrive and save to it
4. She could have synced the site but we decided to hide the button across our tenant

Now Office Operations is tiny, no more than a few gigs. A shortcut sounds like the best option. But what if the Team was massive, over 300,000 files massive, with 300 gigs of data. If she created a shortcut to a Team that big her OneDrive client would slow to a grinding halt and her poor laptop HDD would hit capacity.

I know she could untick "Always available on this device", keep everything online, download files as she accesses them. It's a manually step only an end user can control. Not a problem if a site is tiny, MASSIVE problem if a site is huge. My understanding is at present there is not way to force a site to be online only without removing the ability to create shortcuts.

How are other IT admins managing scenarios where users access large SharePoint sites and want to save documents to them via a rich client like Notepad or Adobe Acrobat or some other random client?

I've been looking at various posts on Reddit, MS documentation and anything else I can find and I feel like I'm walking in circles looking for an answer to what I'm hoping is a pretty basic set of question -

My company has users assigned with their standard office licensing for Teams + Communications Credits + Microsoft Audio Conferencing Pay-Per-Minute - we also have a SKU for Microsoft Teams Audio Conferencing includes dial-out to USA/CAN only. Much smaller group of users are assigned that, both are "free" (I know, minutes get pooled, call me and some dialing uses those minute) and what I'm trying to sort out is which one we should be assigning.

I'd have to "buy" more of the "Microsoft Teams Audio Conferencing includes dial-out to USA/CAN only" licenses and then switch them out if I went that route, but it isn't clear to me why I would do that. I can't find anything suggesting the PPM is going away or that tells me one should be used in place of the other.

This was as close as I got from an MS Learn article:

Whereas the Audio Conferencing per-user license offer includes dial-in usage and some dial-out usage, Audio Conferencing pay-per-minute allows you to pay for all of your Audio Conferencing usage on a per-minute basis without paying for a per-user monthly license. With this license, all dial-in and dial-out calls are charged on a per-minute basis, including:

• Inbound calls to toll Audio Conferencing numbers of your organization.

• Inbound calls to toll-free Audio Conferencing numbers of your organization.

• Outbound calls placed to external phone numbers from within a meeting of your organization.

The confusing part is the Microsoft Teams Audio Conferencing includes dial-out to USA/CAN only is also free so.. what charge am I paying?

I'd just like to get everyone on the same license or figure out why I'd need to keep users on difference licenses and this just isn't clear to me.

Anyone familiar with this?

whenever trying to paste directly into a cell I get this popup, I don't use teams in the browser. Tried restarting but didn't help.

https://preview.redd.it/mt2qiz4kewxd1.png?width=478&format=png&auto=webp&s=3330cee9e31e275f221a6fbe3f4c06fe0e4c9719

Is there any way to increase the text size for calling caption on Teams phones?

I was testing on our Yealink MP56 phones recently and fiund the caption text size too small. Would love to be able to recommend this as an accessibility feature for our senior center Teams phones users.

Hello,

Is anybody else experiencing issues with phones connected via the Teams SIP gateway showing as unregistered, no dialtone and unable to make/receive calls?

All our Polycom VVX series phones connected to Teams SIP gateway (with Poly Lens integration) went offline within last few hours...

We've reported to MS... Will test with phone connected directly to Teams SIP Gateway shortly (i.e. removing Poly Lens integration), but be good to know if anyone else effected.

Thanks in advance.

When in a meeting, in the People tab, I used to be able to see any invitees who have not yet joined the meeting and as such was able to invite them in case they forgot to join.

This feature seems to have suddenly disappeared in the new Teams and replaced with a Suggested section (which is much less useful).

Has anyone else noticed this and is there a way to revert back to the old style of the People tab?

If I am on my computer with the main audio output set to my headphones watching a youtube video (so i know the audio device is working before) and then I join a teams call (that uses this audio device), my audio device fully stops working (on teams and everything else) until I disable it in sound control panel (Win10). Has this happened to anyone else?

Teams version 24257.205.3165.2029.

Client version 49/24091221318

My company has a hunt group set up for my department using Microsoft teams. Customers are directed through to us from an external helpline. There are around 60 colleagues who are available to take calls through this hunt group.

I do not have any permission or direct access to amend the settings for the hunt group but I was hoping to gather some information here to help with an ongoing issue we are experiencing.

Currently, the way that our call queue is setup is that a customer’s call will attempt to connect to three available agents before being sent to voicemail. The issue we face is that even when agents are away on lunch or out of office, they are still toggled on to the hunt group and are technically ‘Available’ to take a call. As they are not at their desks awaiting a call, the call moves on to another agent and counts this as one attempt at connecting the call. We are ending up with a lot of unnecessary voicemails because of this.

Is there a way to set up the call queue with rules that follow the statuses of agent on teams? I.e. if an agent’s status is anything other than ‘Available’ with a green tick icon, rather than away/out of office, the hunt group doesn’t try to connect a call to them and instead the agent is ‘opted out’ of the queue? Or is the only option for ‘Opting out’ to get agents to manually toggle themselves out from the hunt group?

Any assistance is greatly appreciated :)

I'm creating a conference room in our small office, 7 users, 2 remote. I need a conference room we can collaborate on MS project files, files in our sharepoint, web pages, google earth.

MS Teams Rooms doesn't seem to work for us vs creating a new o365 user, having that user logged into the NUC that's hooked up to the tv with a webcam and bluetooth conference speaker. This user hosts the meeting.

With the o365 user setup that user can use the NUC to browse the web, open files etc.

Am I looking at this wrong? No one will bring a laptop to the conference.

Hi all,

So my company has finally decided to fully switch to Microsoft 365 after using only parts of it in the past.

I‘ve been now trying to figure out how we‘re going to use Teams in this constellation for my team and found a pretty good way, except one thing and I hope someone has an answer for this.

So the idea would be to have an overall Team for the 10 of us and use the channels for every new project there is, so far so good.

So, e.g. we‘d have:

TEAMS NAME

• General
• Project 1
• Project 2
• Project 3

Now I understand once I archive a channel, I can put it a) on read-only and it will b) not longer be included in the overview as I shared above.

So let‘s say I archive Project 2, because we‘re done and don‘t need it in the list anymore, it would look like this:

TEAMS NAME

• General
• Project 1
• Project 3

So far so good.

But I‘ve been wondering one thing in particular: The folder that has been created for that project will still be visible in the overall Sharepoint directory. Now imagine after some time we have had not 3 but 100 projects. This means in the overall directory we have 100 folders. Can I move these folders into subfolders within the same directory? So e.g. create an ARCHIVE folder and move all projects to that folder without losing the connection to the former Teams channel? And maybe even have further subfolders, e.g. for each year one folder within the archive folder to even better sort them?

Our main "problem" is that we work on projects that may become relevant again in the future and for that it would be helpful to archive them in a useful way so it‘s easy to find and go back to older projects and their files. I know that‘s a little old school with the folder structures and such but I still think this is our best option to keep records.

Sorry, I hope this does not sound too complicated, I‘m just trying to figure out our best route.

Thanks in advance!

I'm on a staycation and I'd like to not see chat notifications while I'm off work. But I know myself and if I just turn off notifications I'll forget to turn them back on when I go back to work.

After the update, I get this icon if I'm not working on my computer. Even if I am refreshing Teams on my phone, this icon appears and I can't find anywhere online that explains it.

On 10/29/2024, I noticed that my microphone volume on my custom PC has been unusually low during Teams calls. I use a separate Logitech webcam with a built-in mic, and I’m only getting around 5-10% volume when testing in Windows settings.

I’m wondering if it might be linked to a recent Teams update, a Windows update, or maybe even something Intel-related?

My latest Windows update was the 2024-10 Cumulative Update Preview for Windows 11 Version 24H2 for x64-based Systems (KB5044384), installed yesterday on 10/28/2024. I'm nervous this will impact others in my org.

Update: I've reinstalled drivers using DDU and booting both uninstall and reinstall in safe mode. Microphone seems to be okay now based on other reports, it seems that built in 'Test" within windows never really worked, and always produces a low percentage, and the real way to test audio is using MS Voice Recorder.

I'm on Teams Version: 24299.401.3207.1616 - Which is from a release in/around Oct 25/Oct 26th.

UPDATE 2: Still have issues in Teams with low voice. So, I've isolated it being an issue with Teams. Confirmed Microphone works among all other video conferencing apps, and MS Voice Recorder.

Our system at work connects a third party platform so everything is integrated. To do this though, all users usernames and passwords need to be inputted accurately on the “product owners” account for the main system. We’re all remote workers so we use the “give control” option in teams meetings to be able to type our password into the authorized user’s screen. For whatever reason, this is not working for the new hire. My teams allows me to take control of the cursor and type using my keyboard. For the new hire, she can use the cursor, space bar, and backspace, but all other keys do not work. Has anyone experienced this? Is this a bug in teams that has a work around? TIA