/r/MicrosoftTeams

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A Subreddit for discussion of Microsoft Teams.

We are a community that strives to help each other with implementation, adoption, and management of Microsoft Teams.

Whether you're a personal or work/school user or administrator of Teams, feel free to ask questions in our weekly Q&A thread and create posts to share tips!

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    /r/MicrosoftTeams

    58,829 Subscribers

    1

    What would I need to buy?

    Hi.

    I have a small company of 9 employees. I want to get rid of my phone system, and just use teams. I only want one number (main) coming in. I want to be able to have all my employees be able to call out using that number (very rarely....maybe once a week total). I already have office 365 standard. What do I need to purchase to 1) have my incoming line 2) have it go to voice mail where I can check it or get it emailed to me and 3) call out using my main number?

    Thanks.

    1 Comment
    2024/04/24
    16:11 UTC

    1

    Uninstalling Teams Machine-Wide Installer w/PowerShell

    An easier way to uninstall teams' machine wide with PowerShell, using your RMM, execute script as logged in user (will not work if not).

    1. Using this command, you can see the list of installed applications through PowerShell. (you can use this method for other programs as well I guess)

    get-wmiobject Win32_Product | Format-Table IdentifyingNumber, Name, LocalPackage -AutoSize
    1. Next add the desired program ("Teams Machine-Wide Installer") to the name field in the following command which maps a variable to the program.

      $MyApp = Get-WmiObject -Class Win32_Product | Where-Object{$_.Name -eq "Teams Machine-Wide Installer"}

    2. Then uninstall the program with the variable created

      $MyApp.Uninstall()

    Used this to automate the removal of Teams Machine-Wide Installer, remember to execute the script as the logged in user using your RMM. NijaOne was used in this case. Hope this helps

    0 Comments
    2024/04/24
    15:51 UTC

    1

    Any ideas how to fix this on New Teams? M2 Mac

    1 Comment
    2024/04/24
    15:07 UTC

    1

    Flash Card App

    I want to create flash cards within my company's Microsoft teams but I cannot find a software or app that has this option. I do not want to use a website like quizlet because I don't want our training materials compromised. I feel like there would be a little more added security with it being in teams. Any tips? Thanks!

    0 Comments
    2024/04/24
    15:02 UTC

    1

    New Teams with Horizon DEM config

    Currently have New Teams installed v24074.2321.2810.3500 using a DEM configuration:

    [IncludeRegistryTrees]

    HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\MSTeams_8wekyb3d8bbwe\

    HKCU\SOFTWARE\Microsoft\Teams

    [IncludeFolderTrees]

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\

    <LocalAppData>\Publishers\8wekyb3d8bbwe\

    [ExcludeFolderTrees]

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\Service Worker\CacheStorage

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\Logs

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\PerfLog

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\WebStorage

    <LocalAppData>\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams\EBWebView\WV2Profile_tfw\GPUCache

    Everything seems to be working properly however DEM is not capturing <LocalAppData>\Publishers\8wekyb3d8bbwe\ correctly and when I sign into a Desktop I noticed this error in event viewer:
    Failure to instantiate storage folder C:\Users\%username%\AppData\Local\Publishers\8wekyb3d8bbwe\TeamsSharedConfig for package MSTeams_8wekyb3d8bbwe with Error Code: -2147024809

    So we get that error even though its clearly defined in the DEM configuration shared above.

    On the client side whenever you sign into a session you get this banner asking you to sign in which is very annoying for the average user:

    https://preview.redd.it/ojrb6d9drfwc1.png?width=1447&format=png&auto=webp&s=af9b9ac96216e55c59413aa647cb1f0db6d39a16

    I did find this article on MSofts website but we're not using FSlogix or windows server 2019: Known Issues - FSLogix | Microsoft Learn

    Anyone else run into same issue? Anyone have a configuration that 100% works with Horizon/DEM?

    0 Comments
    2024/04/24
    14:16 UTC

    1

    i have a problem with a guest user who can't access to files on teams mobile but he can access to em on the desktop version and on the web but not android and IOS

    0 Comments
    2024/04/24
    14:05 UTC

    3

    Problems with bookings/teams meetings

    My organization uses MS bookings/teams to schedule virtual appointments. Over the past month or two there have been increasing number of issues including links not working or people logging in, but ending up in a different virtual space than the client. Has anyone has this happen or know how to correct?

    0 Comments
    2024/04/24
    13:45 UTC

    1

    Some external meeting users can chat others not

    We've got the issue, that in some meetings external participants can use the chat others not. It is not clear to us, why. I've thought at first, it has something to do with anonymous and authenticated users, but this isn't the issue.

    0 Comments
    2024/04/24
    13:21 UTC

    2

    New Teams Button

    Does anyone have the button at the bottom of the New teams app in Win 11 that show Chat with anyone? out of 200 users, I am somehow the only one and I can not figure out where its coming from. Even did a complete uninstall of Teams and removed local and roaming folders before installing and its still there.

    https://preview.redd.it/bne2jconbfwc1.png?width=484&format=png&auto=webp&s=64c8aaf10875c1979ddfab4b53513e4072bf5107

    7 Comments
    2024/04/24
    12:49 UTC

    1

    pinning new teams to Windows 11 start menu...

    has anyone had any luck pinning the new teams to the win11 start menu?

    To do this usually, you manually pin what you want then export the config and then use that to import to other machines...
    But failing at the first hurdle with new teams, we just cannot manually pin it to the start menu, right click on the teams app does not offer pin to start!
    there is also no shared shortcut that we can specify manually, so without manually creating a shortcut and specifying that - in which case the path changes every time it updates, I can't find a way to do it.

    any help apprecaited!

    3 Comments
    2024/04/24
    11:05 UTC

    1

    Teams for Web missing volume control

    Helllo, with one of the latest updates, Teams for Web no longer has any type of volume control. It was available previously and for a long time. It causes an issue, since I can't change the volume level in Windows mixer, because I would have to change it for the whole browser and that's not feasible.

    Using regular Teams app is a no for me, I have to use the web version.

    0 Comments
    2024/04/24
    10:16 UTC

    1

    how to find license skus or part numbers for Teams

    Reseller needs SKU, part numbers for the licenses we need .. is there a quick way to find these ? I tried using 'graph-api' on PS but some authorization issue on it for my account .... is there a generic SKU/Part number for these below ?

    1. Teams phone standard licenses (the ad-on for existing E3 in MS365 subscription) => need to use these in a direct routing setup with Teams ..

    2. Teams shared device licenses

    3. Teams phone resource account licenses

    appreciate any input. thanks.

    7 Comments
    2024/04/24
    07:28 UTC

    2

    MacOS Can’t download “normal” Teams

    Using a Mac, latest OS and update. We have Premium Office 365 subscription.

    In the past, I used this Mac, and I did work things from it in Teams (for the university where I work) and then handed it over to my wife, who now uses it for club activities and so on.

    She wants to hold a meeting with some people and wants to use Teams. The problem is, when she tried to download the Teams app, it shows my credentials, and doesn’t let her use a non-work/school version.

    We went looking and found a lot of my old work keys and such in the keychain, so we deleted them.

    So the question is, assuming that things are now “clean” (we haven’t tested it yet) is it even possible to download Teams and not have it be the work or school version? We’re talking New Teams of course. Or are Mac users stuck with that version only?

    Why is it impossible to download a normal version of Teams (that is, one not for work or school)?

    2 Comments
    2024/04/24
    06:38 UTC

    1

    Need help restoring chats from an expired Teams free trial

    Hi,

    I had a work/business trial for Microsoft Teams (while I created it with a personal gmail, it seems like I can only access it now from the work/business version of Teams). I received an email stating it expired on February 1st, but I heard from one of the support agents that for he work/business trial, there may be things (chats I'm hoping) that can still be restored within 90 days, before everything gets purged.

    I've spent several hours across the past few days with various support agents who seem to not really know how I'd be able to restore anything. One mentioned that perhaps someone on their side had access to backend, but when asking other agents they said they didn't really know what that was. I have been able to access the admin "onmicrosoft" email for my teams, which has allowed me to reach the "admin.cloud.microsoft" or "admin.microsoft" pages. Under home --> my products, I do see my teams trial with a subscription status deleted status next to it. However, from the active groups section, I seem to be able to create channels in the teams group.

    Anyone had any luck with this before? I've tried to export my data from privacy.teams.live, but that didn't seem to work either. Support agents keep passing me back and forth and to that automated phone line, I just wish I could reach someone who had a bit more technical knowledge.

    Any tips/help would mean the world to me. Thank you.

    0 Comments
    2024/04/23
    21:33 UTC

    1

    Does teams change timezone automatically or how?

    My org uses MS Teams , and that does show your timezone when you hover over the profile picture in the chat or something.

    I work in CST timezone , lets say i travel to a city on the east coast and work in EST . Will teams automatically update the time to the EST Timezone? I am on a macbook.

    Will hovering over my profile show that i am working in the same timezone to my colleagues working in EST time zone? Or will it show to them that i am 1 hour behind?

    Can anyone confirm this?

    6 Comments
    2024/04/23
    20:46 UTC

    3

    New Teams in Azure Virtual Desktop - Not launching

    Looking to see if anyone else has New Teams working in AVD. The application is not launching in my AVD environment. Instead, users get the following message:

    Error:

    There’s a problem with Microsoft Teams (work or school). Reinstall the application from its original install location or contact your administrator.

    My Install Process:

    Installed New Teams into my master image with the teamsbootstrapper method (.\teamsbootstrapper.exe -p -o "c:\path\to\teams.msix")

    Removed old teams

    Set IsWVDEnvironment to 1 in registry

    AVD Environment:

    Windows 10 22H2

    FSLogix 2.9.8784.63912

    WebView2 Runtime 123.0.2420.97

    WebRTC Redirector Service 1.50.2402.29001

    Office 365 Apps for Enterprise 16.0.16501.20242

    Things I have Tried:

    Removing and Re-installing Teams (./teamsbootstrapper -x)

    Disabling FSLogix

    Turning on the Windows Store and allow all trusted apps to install (group policy)

    11 Comments
    2024/04/23
    20:10 UTC

    0

    Need help recording a meeting when an IT policy is in place

    My work has some very informative workshops that move fast and they aren't recording for some reason, I even asked. I'd like to record them to rewatch, personal use only. Can't install software on work computer, and tried the built in screen recording tool on Android and it said "policy does not allow recording" or something along those lines. Everything is locked down tight.

    Tried starting recording in another app and switching over, but it ended up being a black screen. Is there any way around this, maybe a different app? Don't want to resort to using my phone to record my monitor (would be poor quality). Any help appreciated!!

    5 Comments
    2024/04/23
    20:03 UTC

    0

    Help with camera maybe turning off during interview

    Hi,

    I have an interview on teams tomorrow.

    I just want to check that if I have my camera on during the interview, If I have a word document open and open the Word window to read some answers I have written down as prep, will my camera still stay on within the teams meeting whilst I full screen the other Word window?

    Thanks guys

    4 Comments
    2024/04/23
    19:54 UTC

    1

    Feature request : share button

    When having a Teams meeting with collaegues or customers, i often have several documents or applications to share. Each time i want to share somethibg i have to scroll through all open windows to find the Teams call window and push the share button. My request : develop a share button that is always on top so that you can easily share the screen you have in front of you. The button shoul appear when you launch a Teams call and disappear when the call ends. WDYT ?

    4 Comments
    2024/04/23
    19:49 UTC

    1

    Set-CsUser : A parameter cannot be found that matches parameter name 'SipProxyAddress'.

    I'm having an issue where an old email address is showing in MS Teams in the users Overview tab when you click on their name to get more information. Screenshot with all incriminating information removed making the screenshot almost worthless at the bottom.

    Research shows this Chat contact field is set by the SipAddress in the Teams Application. I am able to connect via powershell and confirm with Get-CsOnlineUser that there is indeed a SipAddress setup with the old email. Yay easy peasy just use set-csuser with the -sipAddress parameter to fix... and then I get this lovely error:

    set-csuser : A parameter cannot be found that matches parameter name 'SipAddress'.

    Confirmed that https://learn.microsoft.com/en-us/powershell/module/teams/set-csuser?view=teams-ps shows there is such an attribute...

    What I'm coding:

    set-csuser -identity "<valid email address in the form of email@domain.com>" -SipAddress <valid email address in the form of email@domain.com>

    set-csuser : A parameter cannot be found that matches parameter name 'SipAddress'.

    At line:1 char:1

    + set-csuser -identity <valid email address in the form of email@domain.com> -SipAddress <valid email address in the form of email@domain.com>...

    + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    + CategoryInfo : InvalidArgument: (:) [Set-CsUser], ParameterBindingException

    + FullyQualifiedErrorId : NamedParameterNotFound,Microsoft.Teams.ConfigApi.Cmdlets.SetCsUser

    Yes, we are hybrid (change most AD stuffs on-prem) but if that is the problem the error in theory should say something like access denied, cannot be altered, etc. What is killing me is parameter cannot be found, i.e. it doesn't exist. It should exist, shouldn't it? We aren't using Skype (does Skype even exist anymore?) but this is the only place in Teams I can find to edit this stinking field. Yes, it is updated and correct in Exchange - yes, on-premise and online.

    If because we aren't using Skype this command isn't applicable... then does anyone know how to edit it another way?
    Almost useless screenshot - incorrect info circled.

    https://preview.redd.it/pq9ttsgx8awc1.png?width=829&format=png&auto=webp&s=1da69f9665de535dbc1040764ae287580389f02b

    9 Comments
    2024/04/23
    19:45 UTC

    1

    Support automatic notifications in MS Teams! Upvote to improve worldwide communication!

    The current setup in Teams requires users to manually opt-in to receive notifications for new posts, leading to countless missed messages and frustrated team members. But it doesn't have to be this way!

    By upvoting this issue, we can push for a much-needed improvement in Teams' usability and ensure smoother communication for all.

    Let's make Teams a more reliable platform.

    Upvote and spread the word to amplify our voice. Your vote matters! 🚀📣

    PS: There is a second issue you can upvote too (does not provide too much details though which is why we should upvote the first link)

    0 Comments
    2024/04/23
    18:51 UTC

    1

    On a call, windows audio doesn't reduce/mute.

    I seem to have the opposite problem everyone else has. I have uninstalled the app and used the web version with the same result. Any audio playing in an app or website doesn't reduce or throttle down to what I try setting it to. Has anyone else come across this?

    0 Comments
    2024/04/23
    17:18 UTC

    2

    New Teams - Adds thread to chat for every New Inbound Phone Number To Chat

    This wasn't happening in "old" teams"

    anyone know where to disable this?

    0 Comments
    2024/04/23
    16:35 UTC

    1

    Unable to Teams link from different company

    My office Teams for work and we are unable to access the Teams links that are being sent by another company.

    When I click the link it prompts me to "sign in' or 'join a meeting' -> I click 'sign in' -> I enter my work email that is connected to my Teams account -> click submit -> I am taken back to "sign in' or 'join a meeting'

    Any advice? This is happening to a number of my coworkers as well.

    1 Comment
    2024/04/23
    16:33 UTC

    1

    Getting "We couldn't complete the call" with Teams Phone PAYG ( Zone 1- US) - Trial

    Hey all,

    I'm trying to set up Teams Phone with a Calling Plan and Pay As You Go using the trial version. Initially, everything worked perfectly for the first five minutes after setup when I used the "Microsoft Teams Phone with Calling Plan - Teams Phone with Calling Plan (country zone 1 - US)" trial. However, I then started getting the error "We couldn't complete the call" for both inbound and outbound calls. I have since purchased the non-trial Teams Phone Standard and assigned the license. Could these issues be related to the fact that I'm using a trial version of the PAYG plan? I was under the impression that inbound calling should be unlimited. I appreciate the help.

    7 Comments
    2024/04/23
    15:57 UTC

    1

    Yealink (other?) wireless headsets

    Anybody using an affordable (under $200) wireless headset, they can recommend? We use Teams primarily, but have some Zoom meetings as well.

    0 Comments
    2024/04/23
    15:26 UTC

    71

    Mouse Jigglers do not work in new teams.

    Just noticed for the second day in a row while taking a walk down to my chicken coop that teams was going to “away” even with my mouse jiggler mouse in a dedicated USB port. I think it’s safe to say I’ll only be launching old teams until it’s a forced update.

    191 Comments
    2024/04/23
    14:29 UTC

    1

    Channel calendar link

    I have a teams channel with a calendar. There is the option in the drop-down to try to copy the link to the channel calendar. When clicked, nothing is copied and it looks like even the clipboard is emptied.

    I’d love to have that specific URL link. Any help?

    0 Comments
    2024/04/23
    13:14 UTC

    1

    iOS app not notifying me of messages

    Hello all! I have a client who prefers to use Microsoft teams to communicate, but i do not get badge or banner notifications like 50% of the time.

    I’ve checked the settings both within the app and in my phone notification settings but all is configured correctly.

    I keep missing messages and I don’t know what to do. The message only appears when I open the app, with big lag spikes while loading.

    Similarity, when I use the desktop app via the windows store I have the same problem. Messages are coming in on the chat but the badge icon never appears unless I close the app with the message still unread then reopen it

    Thank you in advance for your help!

    0 Comments
    2024/04/23
    12:05 UTC

    1

    New Teams video flickering

    Hi,

    since the new Teams is now forced onto me, it looks like the video flickering has not yet been fixed

    - Updated GPU drivers

    - Deactivated G-Sync

    - Completely uninstalled everything Teams related with Revo Uninstaller

    - Reinstalled via Microsoft Store

    Many sources I've found are telling you to deactivate Hardware Acceleration. However, they change everything so often and inconsistently that there is no option in Settings -> General to do that

    I'm using the web app for now. Any other ideas?

    0 Comments
    2024/04/23
    08:14 UTC

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