/r/AMDHelp

Photograph via snooOG

Troubleshooting help Subreddit for all things AMD!

Help (Software)Help (General)Help (GPU)Help (Monitor)All
ResolvedTips & InfoAnnouncements

Welcome to /r/AMDHelp! In this subreddit, we discuss, troubleshoot, and share knowledge relating to AMD and their hardware and software products on all supported platforms.

Please note that this subreddit in its entirety is not representative of AMD.

Rules

  • Copy and paste the Troubleshooting Form into your post and fill it out.
  • Edit your original post with a link to, or provide a description, of the solution once solved. Also make sure to flair your post as resolved once it's resolved!
  • Flair your post! It will help others search for known solutions.
  • For overclocking help please at a minimum cross post to /r/overclocking. We will do our best to answer your questions here but the members or /r/overclocking are the experts.

Links

AMD Drivers (GPU)

AMD Drivers (Chipset)

Related Subreddits

/r/AMD

/r/Radeon

/r/techsupport

/r/linux4noobs

/r/linux_gaming

/r/overclocking

/r/AMDHelp

125,688 Subscribers

1

AMD error message help

After updating my GPU drivers(rx6600) this keeps on popping up on Fortnite and I keep installing what it's telling me to but it keeps coming up can this be fixed?thanks.

0 Comments
2024/11/09
16:07 UTC

0

Should I upgrade my 3080 with 9800x3d. I only play cs2.

Hello all,

I was able to get a 9800x3d with x870e. I am upgrading from ryzen 9 5900x with 3080.

Since I only play cs2, will it benefit me to upgrade my gpu.

Also my power supply is Corsair SF750E. is that enough power.

Thanks in advance, as I am a computer noob

1 Comment
2024/11/09
16:03 UTC

1

6800XT GPU crashes on BLOPS 6 randomly.

Computer Type: Desktop

GPU: AMD Radeon RX6800XT

CPU: AMD Ryzen 7 5800X 8-Core Processor

Motherboard: ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS (WI-FI) (AM4)

BIOS Version: 2816

RAM: G.Skill Trident Z Neo RGB 32GB (4x 8GB) DDR4 3600MHz Memory

PSU: Corsair HX1200M 1200W 80 Plus Platinum Modular Power Supply

**Case:**Cooler Master MasterBox TD500 ARGB TG Mid-Tower ATX Case - Mesh

Operating System & Version: Windows 11 Pro 64-bit

GPU Drivers: AMD Software Adrenilin edition version 24.10.1

Chipset Drivers: AMD B550 CHIPSET DRIVERS VERSION 2.10.13.408

Background Applications: DISCORD and or CHROME

Description of Original Problem: Pretty much playing black ops 6 and previous MW3 this games crashes to desktop and gives the attached errors. All settings are pretty much low.have also got errors saying the card is overclocked and i dont even know what that means. I havent played with any adrenilin or afterburner settings have tested ram on mem test and re slotted and used less and added more and completey swapped out.

Thinking about to go back to Nvidia.the crashes seem very random. the game will play at 180-200 frames no problem then just crashonly other application is discord open. ooling doesnt sem to be an issue the GPU is at about 60 GPU and 70 hotspot. There is no issues with lies of p, sekiro, elden ring or wukong.the drivers are up to date and i have tried rolling back the last few versions.

cheers

https://preview.redd.it/3g5arvvogwzd1.png?width=1118&format=png&auto=webp&s=fa80d0ce5033ccf44f45c73e54776df2d2803a0a

0 Comments
2024/11/09
15:49 UTC

1

6800XT GPU crashes on BLOPS 6 randomly.

Pretty much playing black ops 6 and previous MW3 this games crashes to desktop and gives the attached errors.

all settings are pretty much low.

have also got errors saying the card is overclocked and i dont even know what that means. I havent played with any adrenilin or afterburner settings

have tested ram on mem test and re slotted and used less and added more and completey swapped out.

Thinking about to go back to Nvidia.

the crashes seem very random. the game will play at 180-200 frames no problem then just crash

cooling doesnt sem to be an issue the GPU is at about 60 GPU and 70 hotspot.

there is no issues with lies of p, sekiro, elden ring or wukong.

the drivers are up to date and i have tried rolling back the last few versions.

AMD Radeon RX6800XT

AMD Ryzen 7 5800X

32gb ram.

0 Comments
2024/11/09
15:41 UTC

2

Is this a broken Pin? If yes then does this have a big impact?

B650E-E Gaming

6 Comments
2024/11/09
15:41 UTC

1

6800XT GPU crashes on BLOPS 6 randomly.

Pretty much playing black ops 6 and previous MW3 this games crashes to desktop and gives the attached errors.

all settings are pretty much low.

have also got errors saying the card is overclocked and i dont even know what that means. I havent played with any adrenilin or afterburner settings

have tested ram on mem test and re slotted and used less and added more and completey swapped out.

Thinking about to go back to Nvidia.

the crashes seem very random. the game will play at 180-200 frames no problem then just crash

cooling doesnt sem to be an issue the GPU is at about 60 GPU and 70 hotspot.

there is no issues with lies of p, sekiro, elden ring or wukong.

the drivers are up to date and i have tried rolling back the last few versions.

AMD Radeon RX6800XT

AMD Ryzen 7 5800X

32gb ram.

0 Comments
2024/11/09
15:40 UTC

1

problems on rx 480 and rx 580

For a few days I've been having some problems with these two video cards, both on Fortnite and Minecraf, does anyone else have these types of problems with AMD video cards? I've been having the problems for 2 days now

1 Comment
2024/11/09
15:18 UTC

1

Global experience sets the sharpness to 100%, but it's set to 30% on the global experience tab, is this a bug or am i doing something wrong because i have to change every game to 30% manually ?

3 Comments
2024/11/09
14:59 UTC

1

RX 6800 crashes in games

So I just got a Sapphire Pulse RX 6800 for my PC replacing a 6600. Fresh Windows, DDU, new drivers, all that. It was daisy chained before but now I have two separate cables for it. Tried all fixes but it still crashes during Furmark and also most games.

CPU: Ryzen 5600

RAM: Kingston Renegade 2x16 DDR4 3600Mhz

SSD: Samsung 970 EvoPlus 1TB

MBD: ASUS Prime B450M-A

PSU: Seasonic Focus GX 650W

The 6600 is working properly in the same rig.

Any advice?

0 Comments
2024/11/09
14:58 UTC

3

5800x3D to 9800x3D

Currently playing at 4K - 7900xtx - 64GB 3600mhz.

Is it worth upgrading the mobo/ram/cpu with AM5?

10 Comments
2024/11/09
14:57 UTC

1

New PC build freezing when gaming Ryzen 9 7950x3d

Hello, I just built a new PC and periodically in black ops 6 my PC completely freezes. No BSOD, just completely freezes. I’m thinking my RAM is the problem as I have really fast ram.

The BIOS says my ram is running at 6400MHz and I have AMD Expo 1 profile loaded with this timing: DDR5-6400 30-39-39-102-1.400. Low latency support is enabled, EXPO high bandwidth support is enabled. Do I need to underclock my RAM? If the RAM Probably isn’t the issue, what else should I do?

Here are my specs:

CPU: AMD Ryzen 7950x3d

Motherboard: Aorus X870E Pro AM5 (this cpu is compatible according to gigabyte)

RAM: (4 sticks total, 64GB Ram) G.SKILL Trident Z5 Royal Neo Series (AMD Expo) DDR5 RAM 32GB (2x16GB) 6400MT/s CL30-39-39-102 1.40V Desktop Computer Memory UDIMM - Silver (F5-6400J3039G16GX2-TR5NS)

GPU: Evga RTX 3080

PSU: 1000W Thermaltake

I’m also running 2 NVME SSD’s and 2 SATA SSD’s

Thanks.

8 Comments
2024/11/09
14:13 UTC

0

Losing post

I have a 6700xt and a i7 10700k (Intel i know) anyways at random times when gaming I will lose post. If I'm playing a game on one monitor and my 2nd monitor I'm streaming on discord to a friend both screens black out. Only way to fix this is too turn the PC off from the power button. I tried reseatting the Ram, GPU, and the CMOS battery, I've heard it can be a GPU issue, ram issue or a temperature issue. I had my GPU temps up during gaming and my GPU did not go above 70c, and the ram seems to be working fine.

Any help will be greatly appreciated

Edit: I get downvoted for asking for help?

0 Comments
2024/11/09
14:06 UTC

1

Memory Management BSOD

Hello. For the past few days everytime I launch my computer it gives me a bluescreen in the first 2 minutes with the "Memory Management" error. I have read that can mean faulty ram but I'm not sure that's the case, because it only happens when I launch my PC for the first time, after it restarts by itself I can keep it on days in a row and I won't get any BSOD. It doesn't do it neither when it goes to sleep, it needs to shut down for the BSOD to occur afterwards. Do you have any solutions for it?

1 Comment
2024/11/09
14:00 UTC

2

AFMF2 does not always turn ON with Black Ops 6

Sometimes AFMF2 just does not want to start for Back ops6 (and sometimes even for other games. I remember having the issue with Silent Hill remake). I assume because COD is using so many .exe now and it is confusing the driver.

A workaround I have to do is either log out Windows or even restart.

7900XTX with Adrenalin 24.10.1

0 Comments
2024/11/09
13:09 UTC

1

RX 6600 XT, underperforming?

.

Computer Type: Desktop

GPU: RX 6600 XT

CPU: RYZEN 5 5500

Motherboard: GIGABYTE AB350M-DS3H V2 (read desc pls)

RAM: 16GB

PSU: XPG Pylon 550w 80 Plus Bronze

Case: XPG Valor Air

Operating System: Windows 10 Pro

GPU Drivers: Latest

Background Applications: Discord

Description of Original Problem: I recently upgraded to an Asrock Challenger RX 6600 XT from a 1050ti, I did the Display Driver Uninstaller thing before installing the new gpu (and a new cpu too, Ryzen 5 5500), however I'm sure my GPU is underperforming. Now, I have an old PCIe 3.0 motherboard. I compared my performance in the same game to my friend's normal 6600 and mine performs the same, a bit worse in the exact same conditions. My friend says it's because of old remnant of Nvidia drivers and asks me to format my drive and says the PCIe 3.0 will perform a bit worse than a 4.0 but not that bad... and well, buying a new motherboard will be a bit difficult, do you think I should format (and lose a lot of data, most of which I can't back up) or should I just go ahead and try a new Motherboard? Is it really underperforming or is it in my head? Thanks in advance

PS: I forgot to add I ran a couple tests with 3DMark and the score I got was the average that I should be getting with these components, so why then am I feeling that my GPU underperforms?

Troubleshooting: I haven't done much yet, my options are either to do that whole SO formatting my friend says I should do due to the old drivers from Nvidia, even though I did the Display Driver Uninstaller procedure beforehand, or buying an actual PCIe 4.0 motherboard even though I've been told the performance loss shouldn't be this big. I also verified my temps and the GPU performs at about 50-52°C, while the CPU performs at about 38-45°C

1 Comment
2024/11/09
12:43 UTC

2

Vsync OFF cause Stuttering in Warzone/Bo6

hello! my spec is

rayzen 5 7600x

Rx6800xt nitro+

DDR5 32gb 6000mhz

seasonic 850w

when i turn off vsync in any game its start to stutter and sometimes my came crash and take DirectX error,

with vSync on run much better(smooth)

do yo uhave any ideas? thank you

0 Comments
2024/11/09
12:40 UTC

2

RX580 Stability Issue on Windows 11 (Graphics Driver)

Computer Type: Desktop

GPU: RX580.

CPU: RYZEN 5 5600X.

Motherboard: Gigabyte B550M-DS3H Rev 1.1

BIOS Version: F19.

RAM: Corsair Vengeance RGB Pro DDR4 3200 PC4-25600 32GB 2x16GB CL16

PSU: Corsair RM1000e 1000W 80 Plus Gold Modular.

Case: MSI MPG Sekira 100P.

Operating System & Version: WINDOWS 11 PRO 24H2.

GPU Drivers: Radeon Adrenalin Stable 24.9.1

Chipset Drivers: AMD Ryzen SOC Rev.00 | AMD B550 Rev.51

Background Applications: Chrome, Discord, Steam, Telegram.

Description of Problem: After using my PC for a while (even just watching simple videos or doing light tasks), my RX580 GPU causes the system to slow down significantly. The only temporary solution is pressing Windows + Ctrl + Shift + B to restart the graphics driver, which fixes the issue until it happens again after some time. The problem seems to occur more often when I use apps like Chrome or Telegram, but it’s not exclusive to that app. I’ve already disabled hardware acceleration in both Chrome and Telegram, but the issue still persists.

Troubleshooting:

  • Updated/Reinstalled Graphics Drivers: I’ve made sure the RX580 driver is up to date, but I also performed a clean installation using Display Driver Uninstaller (DDU) to remove any leftover files from previous drivers, and then reinstalled the latest version.
  • Checked Hardware Acceleration Settings: I disabled hardware acceleration in Chrome and Telegram, but the issue still happens. I made sure that it’s also turned off in other apps that might be using hardware acceleration.
  • Monitored Resource Usage: I’ve monitored GPU usage and CPU load using Task Manager, GPU-Z, and MSI Afterburner to see if any app is using excessive resources when the problem occurs. I haven’t seen anything abnormal.
  • Tried an Alternative OS (Linux): I don’t face this problem in Linux (Debian).

Has anyone experienced similar issues with their RX580 on Windows 11, or could anyone suggest a solution? It seems to be a problem specifically related to how the GPU interacts with certain apps, but I can’t seem to isolate it completely. Any help would be greatly appreciated.

1 Comment
2024/11/09
12:14 UTC

10

7600x to a 9800x3d? or should i just keep what i have

41 Comments
2024/11/09
11:53 UTC

2

Coil whine rx6600

Recently my gpu has been making a noise sometimes,usually while playing less intense games(sometimes it stays after and i can hear it while scrolling through twitter etc) and i noticed that the noise thats coming from my gpu gets more intense when i open Amd adrenaline while having the game open and gets more quiet the moment i close it again, but I googled it and couldnt find anyone else have this problem, is this normal?

1 Comment
2024/11/09
11:52 UTC

3

Really bad shadow edges in every game (RX 5700)

Hey, I've been having some real struggles with this issue for a while now. In every game that features any kind of detailed shadows it looks like the shadows in the image linked. Really pixelated, very annoying. Happens from Baldurs gate 3, to satisfactory, to this game Talos Principle 2, pretty much everything.

I have tried uninstalling and reinstalling drivers with DDU, changing settings within adrenaline and in-game but nothing seems to help.

Computer Type: Desktop

GPU: AMD RX 5700

CPU: RYZEN 5 3600 6-core

Motherboard: MSI MPG B550 GAMING PLUS

RAM: 16GB

Operating System & Version: WINDOWS 10 PRO 1909 (my Windows is a bit broken, can't update it)

GPU Drivers: version 24.10.1

Background Applications: Discord, Firefox

Would love more help/ideas on how to solve this issue!

https://cdn.discordapp.com/attachments/1228098548218859551/1304772621279170615/image.png?ex=67309bb2&is=672f4a32&hm=ea5f5abcfda7c9ea75200b755fd4da325becfdc7b29eefbb4688a1105e499fdc&

1 Comment
2024/11/09
11:47 UTC

1

Rx 6600 8gb or rxc7600xt 16gb ?

I've been planning on buying rx6600 pulse 8gb saphire for 240€ but then I stumbled upon a rx7600xt challenger oc 16gb for 360€ and I was wondering is there any huge difference? Is it worth buying the 7600 one? All I want is to play new games on 1080p 60fps without any crazy stuttering or overheating issues lol

4 Comments
2024/11/09
10:49 UTC

2

My driver keeps crashing

I am on a beta driver which is probably the issue but would there be any potential work arounds? i need to stay on this beta vers bc I use afmf 2 in tarkov. My driver crashes random when i open movie and tv to watch a clip or when i open obs etc. My ram isn't even being maxed out so I don't see how it would be a mem issue.

1 Comment
2024/11/09
10:23 UTC

6

Which RAM settings work best with my 7800X3D? Lexar 32GB (2x16GB) 6400MHz CL32

1 Comment
2024/11/09
10:05 UTC

2

instant replay video is very choppy and saves late in fortnite

I have an rx6600 and ryzen 5 5600. When i try to save a clip with instant replay while playing fortnite, the video is very choppy. It like "breaks?" and theres end part of the video in the middle of it. It also saves 20 seconds late for some reason so when i press the clip shortcut it doesnt save the last 60 seconds like it should but instead saves last 40 seconds and next 20 seconds. This only happens in fortnite, works perfectly otherwise.

1 Comment
2024/11/09
10:03 UTC

2

Updated BIOS, CPU too hot, won't start OS

Hey there, I'm having an issue. Recently downloaded the latest BIOS update (I hadn't updated it since 2020 or something; oops) in hopes that I could play a new game smoother. Suddenly my CPU temps are being reported as 85C, and it won't let my OS boot up...

AMD ryzen 7 3700x 8 core processor, ROG strix b550-f gaming wifi motherboard, CORSAIR VENGEANCE RGB PRO DDR4 RAM 32GB (2x16GB). Lmk if you need other specs. https://pcpartpicker.com/list/Mrjk4M This is my build.

TIA for any insight/help! I'd really like to play my game D;

4 Comments
2024/11/09
08:57 UTC

2

Upgrade from 5600G

Greetings, I currently have a PC with 5600G I built during chip crisis (hence I went with this APU) and a placeholder GTX 1060 which I got for free (will upgrade that in a few months to something more powerful, preferably to a 1440p GPU). What I mostly play is a heavily modded Minecraft and Civilization 5 and 6 (not modded) and I'm wondering which CPU would be the best upgrade for me. I could get 5600 or 5600X for 130€, 5700X for 170€, 5700X3D for 200€ or 5900X for 230€.

Don't worry about cooling or PSU, I made sure to futureproof a bit when I built the PC and went with Deepcool AK620 for cooling and with A-tier 850W PSU.

1 Comment
2024/11/09
08:10 UTC

2

ryzen 7 5700x3d TDP question.

Hello!

Just to be sure, if at full load (r23) my TDP is 79.234 watts, is that normal? The max TDP is 105 watts, I thought the CPU would take advantage of that. Under Cinebench, 4050 MHz is the max boost at the moment.

3 Comments
2024/11/09
07:52 UTC

3

Low Cinebench scores 9800x3d

As the title suggests I’m getting low cinebench scores on my 9800x3d compared to what I’ve been seeing from the released benchmarks.

R24 multi - 1160 (most reviewers are showing it in the high 1300s)

R24 single - 120 (should be at high 130s)

Temps are fine at 100% load I’m not even reaching 70c.

Motherboard is an ASUS x870e gaming , I haven’t changed anything in the bios besides enabling EXPO tweaked.

This is my first AMD processor and I’m wondering if I’m missing something somewhere.

System was reformatted , bios is latest , chipset drivers are installed.

PSU 1600 watt

15 Comments
2024/11/09
07:52 UTC

2

BIOS update for MSI B450 Gaming PRO Carbon to 7B85v1H4(Beta version)

Hi, I want to BIOS update for MSI B450 Gaming PRO Carbon to 7B85v1H4(Beta version).

Has anybody updated to this BIOS version? Is it working properly?

Any tips to remember?

CPU: R7 3700X

GPU: Rx 7600

I hope these 2 piece of info is enough.

1 Comment
2024/11/09
07:09 UTC

Back To Top