/r/techsupport

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Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc.

The subreddit is only for support with tech issues.

Try to research your issue before posting, don't be vague. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Do everything you can to reduce the effort of the wonderful folks offering to help you.

After solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag.

Please do not submit the same issue more than once within 24 hours.

Rules

1: Read all the rules

Please read our new rules page for more in-depth rules.

https://rtech.support/docs/meta/rules.html

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Submissions consisting of the following are considered incomplete and will be removed:

  1. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body

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We cannot assist with password or account issues. No matter the reason. Do not message us asking us to make an exception. Only support for the related account can help you.

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2 Factor Authentication Google, Apple, Microsoft, Instagram, Facebook or any other account Password Issues with account lockout on any of the above platforms (and all others)

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  1. Bypassing home network controls.

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2,867,613 Subscribers

1

headset recomendation

hello everyone! my work headset died and i need to replace them asap but i don’t want to spend a lot of money on them.

i am between buying the jabra evolve 20 or the plantronics blackwire 3220. i work as an interpreter and i need good sound quality as well as good microphone quality, i take video calls on a daily basis.

based on your experience and knowledge is there a headset that you recommend? i am not the most knowledgeable on this matters, the company uses seinheisser and personally i was not too fond of them but didn't change them because they were provided lol.

thank you in advance for your advice and happy holidays 🎄💞

0 Comments
2024/12/20
19:10 UTC

1

My SSD might be bricked

My SSD randomly decides to spike to 100% usage and slow my computer, I check task manager and it shows nothing running even close to 100%.

I have updated my computer, drivers, ran the CHKDSK command, and tested to see if it’s any of my other hardware. Only the SSD seems to be the issue. Anyone know how to fix this / identify what’s causing the 100% spikes?

Thank you!

0 Comments
2024/12/20
19:08 UTC

1

Why is my computer literally screaming and how do i fix it

It is making a high pitched screaming sound when i run it for like 2 minutes, im pretty sure it has something to do with the computer fan

0 Comments
2024/12/20
19:06 UTC

1

Nvidia 3060ti Founders Edition First Time Re-Equipping Heat Conduction

I'd like to know exactly what I'll need for replacing the thermal paste and thermal pads and well as the type of tools.

1 Comment
2024/12/20
19:05 UTC

1

PC will randomly turn off, and lose power for a split second when playing some games. could it be motherboard or cpu?

first of all, I am 100% sure its not the PSU, its been replaced 3 times. and I borrow a psu from a friends computer, which regularly draws 900 watts plus. I always used the cables that came with the power supply.

ram has been swapped and moved around. nothing still.

windows 11 and 10, have both been reinstalled multiple times and nothing.

thermals are fine. stay below 70 on average

that brings me to CPU, GPU and MOBO.

I took the GPU out and used my 5600g's IGPU, and the crash didn't happen. but that could be because power draw.

so I think its safe to say those 3 are the potential culprit. so now I need to rule one more thing out to get to the root.

I'm either replacing the GPU or CPU and MOBO.

does anyone have any ideas on how I could potentially rule out the GPU or MOBO?

would doing a full rebuild also potentially solve the problem?

note: also the one thing that makes me think its not power draw is that games like elden ring on max settings dont crash on my 6600xt, it runs bad but thats fine. the most consistent way to cause the errors, is timespy 3dMark, Honkai Starrail or Path of Exile 2

1 Comment
2024/12/20
19:05 UTC

1

PC will randomly turn off, and lose power for a split second when playing some games. could it be motherboard or cpu?

first of all, I am 100% sure its not the PSU, its been replaced 3 times. and I borrow a psu from a friends computer, which regularly draws 900 watts plus. I always used the cables that came with the power supply.

ram has been swapped and moved around. nothing still.

windows 11 and 10, have both been reinstalled multiple times and nothing.

thermals are fine. stay below 70 on average

that brings me to CPU, GPU and MOBO.

I took the GPU out and used my 5600g's IGPU, and the crash didn't happen. but that could be because power draw.

so I think its safe to say those 3 are the potential culprit. so now I need to rule one more thing out to get to the root.

I'm either replacing the GPU or CPU and MOBO.

does anyone have any ideas on how I could potentially rule out the GPU or MOBO?

would doing a full rebuild also potentially solve the problem?

note: also the one thing that makes me think its not power draw is that games like elden ring on max settings dont crash on my 6600xt, it runs bad but thats fine. the most consistent way to cause the errors, is timespy 3dMark, Honkai Starrail or Path of Exile 2

1 Comment
2024/12/20
19:05 UTC

1

My computer monitors and usb’s aren’t working.

Hi my computer randomly stopped working one day and i’m trying to get it to turn on but the monitors aren’t displaying anything the computer turns on but the monitor doesn’t the tower turns on the light comes on and the fans spin but the inputs are a little wacky because I see it detected the hdmi cable when i plugged it in then it says “no signal input check video source” then it turns back off I really don’t know what the problem could be. has anyone been through anything similar or think they know what the problem could be?

0 Comments
2024/12/20
19:03 UTC

1

Why can’t I partition my C Drive?

My C: Drive is 43% free, but I can’t partition it to make a new volume D and i have no idea why. Any fix for this?

0 Comments
2024/12/20
19:03 UTC

1

windows won't let me log in

when i put my pin it says that my device is offline(it isnt) and that i need to try another signing in method. That other method is a password which i dont remember. When i tried loging in with safe mode it gave me an error. There was a power outage a while yesterday so it might have something to do with that. i can't reinstall windows because it asks for the password again.. Please help me. My whole university career is in this PC.

0 Comments
2024/12/20
19:01 UTC

1

USB flash drive error "The specified device no longer exists"

I have a flash drive that when plugged into any port on my computer (windows 11) will be recognized perfectly by the computer. There are no disk write errors, and windows does not complain about any issues with the drive.

However, when reading/writing files onto the drive, it gives me a "The specified device no longer exists", and the flash drive forcibly removes itself from the computer. It also occurs when moving/copying files to the flash drive as well. I've has this happen to more than one flash drive, but other drive was encoded by my phone, though, and was a micro SD card. Not the same hardware as the flash drive. It could be the port? Not sure. I moved it to one of the back ones (using the front ones for convenience first), and the error hasn't happened yet, but download speeds have significantly tanked. What was once a 6 minute move/copy turned into 4 hours.

I looked it up online before coming here, only to learn not even google knew what to do. That or I didn't say the right things.

I have tried: Formating the drive, moving ports (works ish, but it's a pain in the *** and a better solution would be nice)

I have not tried: Going into cmd or bios to format it that way, a Long format (I only did a quick format on the drive)

If you have any ideas, please let me know.

Also, I would like to add that before this error occurred, I had removed the drive without ejecting it first as I was in a hurry. It only began giving me this error after I did that. Could be related.

Also also, for context, I'm moving 4 GB worth of music to the drive. Large file amount, small file size.

1 Comment
2024/12/20
18:58 UTC

1

PC randomly shutting down

Hey guys

So my pc in the past couple weeks has been randomly shutting down. There is no pattern, that i noticed at least. I has shutdown while playing marvel rivals and this is when it has shut down the most times, but it also shut down randomly while changing to another tab in chrome, open other program or sometimes even with PC idle and not using it.

I have done i fresh install of windows 11.

Temps are around 70º on CPU and 80º on CPU while heavy gaming. I have cleaned the whole PC, applied new thermal paste, reseat every component, tested with 2 different power supplies and the issue still persists.
I have run MemTest86 it finished with 0 errors. i have done chkdsk, tested the boot drive with victoria.
Also i run CPU and GPU stress test and it didnt shutdown while doing it. I have reseted the BIOS and its on latest version.

I can't remember anything else i could test without buying new parts. Any ideas?

Specs:

i5 9600KF

16gb

MSI RTX 2060

tuf 360m-e gaming

1 Comment
2024/12/20
18:56 UTC

1

How do l get rid of a virus on my phone?

Recently l have been having problems with my phone,mainly with storage. When l try to download literally anything,it says storage full. Even after deleting a gazillion apps and files on my phone,it keeps saying that. So lve been thinking that maybe there might be an invisible file on my phone that l accidentally downloaded that's eating away at my storage and also messing with my phone. Btw almost forgot to mention that my phone just crashed about an hour ago,got it working again(basically just put it in rice and prayed it worked). So please give me any recommendations on how to fix my phone cause l'm getting increasingly concerned that one day it's just gonna just stop working and l'm gonna have to get another one(which l don't have the money for).

1 Comment
2024/12/20
18:55 UTC

2

I did something dumb.

I don't know much about computers so I made a dumb mistake. I kept seeing 2 windows 11 everytime I start up my pc so I tried changing the system configuration. I went to the boot section and I saw 2 windows 11. There was one that said "New" and one that said "current" so I switched to the new one and it restarted my pc. Now I'm just stuck on the motherboard screen and can't even go into bios? I keep pressing the DEL key but it just keeps flashing the motherboard screen. Someone help me please.

1 Comment
2024/12/20
18:53 UTC

1

Frequent blue screens

I've been getting a LOT of BSOD lately, different ones each time for about 2 months, but it feels like they are starting to happen more often. I can't remember the full list that I've gotten, but I do remember googling them and pretty much all of them could point to bad drivers or ram issues. the most recent BSOD I've gotten are IRQL not less or equal, system service exception, page fault in non-paged area, and critical process died. These are all within the last couple of days. I've tried reinstalling my graphics drivers (nvidia), installing older driver versions, but it's still blue screening. I'm not super familiar with computers so if someone could point me in the direction of how to get the blue screens to stop it would be greatly appreciated

EDIT: additional information I realize may be helpful I am running windows 10, a roughly 4 year old prebuilt (omen 30L) and I will add links to the minidump files thanks to the automod's advice

https://www.mediafire.com/file/dnuqad8gy55c225/122024-9515-01.dmp/file

https://www.mediafire.com/file/1dnk02psmqg6b4g/121924-8390-01.dmp/file

https://www.mediafire.com/file/5yfufwb6ew9kt0b/121924-10375-01.dmp/file

https://www.mediafire.com/file/5qrxwvdvx52arwe/121824-9421-01.dmp/file

https://www.mediafire.com/file/rmirfxhn9a86jj6/121624-9156-01.dmp/file

1 Comment
2024/12/20
18:52 UTC

1

My laptop doesn't let me change my PIN

When I try to change the pin on my surface, it says that this option is currently unavailable. It says Windows Hello next to PIN, so does that have anything to do with it? How can I fix this? Thank you!

0 Comments
2024/12/20
18:42 UTC

1

Can I replace the thermal pad of the integrated graphics chip with thermal paste (MX-4)?

Pics:

https://files.catbox.moe/klt58v.jpeg

https://files.catbox.moe/e7cy0b.jpeg

I’m about to upgrade the processor of this laptop. When I took the heat sink off I realised that the thermal pad on the integrated graphics was both broken and cover in dust. I forgot to buy the pads, can I used the MX-4 instead or should I leave the pad in place until I can get a new one?

0 Comments
2024/12/20
18:42 UTC

1

BIO blue screen

i have tried removing and adding clean amd driver I tried to do a clean install it would not work windows 11 setup install driver to display hardware. this laptop is 3 years old

mini dump link

https://www.mediafire.com/folder/97vc4u07ndu7p/dump

2 Comments
2024/12/20
18:41 UTC

1

Best way to download video from Facebook to MP3 form?

Tell it in a way that doesn't involve knowing how to program a computer (I know the basics of computers).

It's a video of a friend of mine playing a song, he died years ago.

4 Comments
2024/12/20
18:40 UTC

1

Need help with pc after memtest results

Hello, ive had my pc for about 1.5 years now and it has allways been a little bit unstable under load. a lot of games would be fine but a lot of unreal engine games would crash on a semi regular basis after some time had passed. i just kinda put up with it cause sometimes updating either the game or my drivers would work but sometimes it just wouldnt so i didnt really know if it was a problem with my pc. i played a lot of games with the same friend and he didnt experience any crashes in the games i had problems with so i figured itd be worth a shot to test some things.

i kinda kept an eye on my GPU and CPU and their temps during the crashes and they seemed to be doing fine so i ran a memtest and this was the result.

there very clearly seems to be something wrong with my ram but idk if its faulty ram, motherboard or just an undervoltage?.

im not really an expert on pcs so any advice on what to do or to test would be much appreciated

System Information

|| || |EFI Specifications|2.80| |System|| |Manufacturer|ASUS| |Product Name|System Product Name| |Version|System Version| |Serial Number|System Serial Number| |BIOS|| |Vendor|American Megatrends Inc.| |Version|0823| |Release Date|11/21/2022| |Baseboard|| |Manufacturer|ASUSTeK COMPUTER INC.| |Product Name|TUF GAMING B650-PLUS| |Version|Rev 1.xx| |Serial Number|221214153400515| |CPU Type|AMD Ryzen 7 7700X 8-Core| |CPU Clock|4501 MHz [Turbo: 5501.2 MHz]| |# Logical Processors|16 (8 enabled for testing)| |L1 Cache|16 x 64K (314716 MB/s)| |L2 Cache|16 x 1024K (158261 MB/s)| |L3 Cache|1 x 32768K (122889 MB/s)| |Memory|31923M (58665 MB/s)| |RAM Configuration|DDR5 5600MT/s / x2 Channel / 28-34-34-89 / 1.100V| |Number of RAM SPDs detected|2| |SPD #0|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |SPD #1|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |Number of RAM slots|4| |Number of RAM modules|2| |DIMM A1|Empty slot| |DIMM A2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V| |DIMM B1|Empty slot| |DIMM B2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V|

System Information

|| || |EFI Specifications|2.80| |System|| |Manufacturer|ASUS| |Product Name|System Product Name| |Version|System Version| |Serial Number|System Serial Number| |BIOS|| |Vendor|American Megatrends Inc.| |Version|0823| |Release Date|11/21/2022| |Baseboard|| |Manufacturer|ASUSTeK COMPUTER INC.| |Product Name|TUF GAMING B650-PLUS| |Version|Rev 1.xx| |Serial Number|221214153400515| |CPU Type|AMD Ryzen 7 7700X 8-Core| |CPU Clock|4501 MHz [Turbo: 5501.2 MHz]| |# Logical Processors|16 (8 enabled for testing)| |L1 Cache|16 x 64K (314716 MB/s)| |L2 Cache|16 x 1024K (158261 MB/s)| |L3 Cache|1 x 32768K (122889 MB/s)| |Memory|31923M (58665 MB/s)| |RAM Configuration|DDR5 5600MT/s / x2 Channel / 28-34-34-89 / 1.100V| |Number of RAM SPDs detected|2| |SPD #0|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |SPD #1|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |Number of RAM slots|4| |Number of RAM modules|2| |DIMM A1|Empty slot| |DIMM A2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V| |DIMM B1|Empty slot| |DIMM B2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V|

System Information

|| || |EFI Specifications|2.80| |System|| |Manufacturer|ASUS| |Product Name|System Product Name| |Version|System Version| |Serial Number|System Serial Number| |BIOS|| |Vendor|American Megatrends Inc.| |Version|0823| |Release Date|11/21/2022| |Baseboard|| |Manufacturer|ASUSTeK COMPUTER INC.| |Product Name|TUF GAMING B650-PLUS| |Version|Rev 1.xx| |Serial Number|221214153400515| |CPU Type|AMD Ryzen 7 7700X 8-Core| |CPU Clock|4501 MHz [Turbo: 5501.2 MHz]| |# Logical Processors|16 (8 enabled for testing)| |L1 Cache|16 x 64K (314716 MB/s)| |L2 Cache|16 x 1024K (158261 MB/s)| |L3 Cache|1 x 32768K (122889 MB/s)| |Memory|31923M (58665 MB/s)| |RAM Configuration|DDR5 5600MT/s / x2 Channel / 28-34-34-89 / 1.100V| |Number of RAM SPDs detected|2| |SPD #0|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |SPD #1|16GB DDR5 EXPO 1Rx8 PC5-44800| |Vendor Part Info|G Skill Intl / F5-5600J2834F16G| |JEDEC Profile|4800MT/s 40-40-40-77 1.1V| |EXPO Profile 1|5600MT/s 28-34-34-89 1.35V| |Number of RAM slots|4| |Number of RAM modules|2| |DIMM A1|Empty slot| |DIMM A2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V| |DIMM B1|Empty slot| |DIMM B2|16GB DDR5 1Rx8 PC5-38400| |Vendor Part Info|Unknown / F5-5600J2834F16G / 00000000| |SMBIOS Profile|4800MT/s 1.1V|

Result summary

|| || |Test Start Time|2024-12-20 15:45:09| |Elapsed Time|3:20:42| |Memory Range Tested|0x0 - 10000000000 (1048576MB)| |CPU Selection Mode|Parallel (All CPUs)| |CPU Temperature Min/Max/Ave|48C/76C/60C| |Lowest memory speed|5600 MT/s (28-34-34-89)| |Highest memory speed|5600 MT/s (28-34-34-89)| |# Tests Completed|48/48 (100%)| |# Tests Passed|32/48 (66%)|

|| || |Lowest Error Address|0x568077B60 (22144MB)| |Highest Error Address|0x592478344 (22820MB)| |Bits in Error Mask|0000000002000000| |Bits in Error|1| |Max Contiguous Errors|1| |CPUs that detected memory errors|{ 2, 4, 6, 8, 10, 12, 14 }|

Bits in Error

|| || |.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|x|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.|.| |63|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||0|

|| || |Test|# Tests Passed|Errors| |Test 0 [Address test, walking ones, 1 CPU]|4/4 (100%)|0| |Test 1 [Address test, own address, 1 CPU]|4/4 (100%)|0| |Test 2 [Address test, own address]|4/4 (100%)|0| |Test 3 [Moving inversions, ones & zeroes]|4/4 (100%)|0| |Test 4 [Moving inversions, 8-bit pattern]|4/4 (100%)|0| |Test 5 [Moving inversions, random pattern]|4/4 (100%)|0| |Test 6 [Block move, 64-byte blocks]|0/4 (0%)|50| |Test 7 [Moving inversions, 32-bit pattern]|0/4 (0%)|36| |Test 8 [Random number sequence]|0/4 (0%)|56| |Test 9 [Modulo 20, random pattern]|0/4 (0%)|47| |Test 10 [Bit fade test, 2 patterns, 1 CPU]|4/4 (100%)|0| |Test 13 [Hammer test]|4/4 (100%)|0|

|| || |Last 10 Errors| |2024-12-20 18:40:57 - [Data Error] Test: 9, CPU: 10, Address: 56ACF0B44, Expected: 640C3939, Actual: 660C3939| |2024-12-20 18:40:56 - [Data Error] Test: 9, CPU: 10, Address: 569D70B50, Expected: 640C3939, Actual: 660C3939| |2024-12-20 18:40:56 - [Data Error] Test: 9, CPU: 10, Address: 568AF9150, Expected: 640C3939, Actual: 660C3939| |2024-12-20 18:40:56 - [Data Error] Test: 9, CPU: 6, Address: 573B7A144, Expected: 9BF3C6C6, Actual: 99F3C6C6| |2024-12-20 18:40:55 - [Data Error] Test: 9, CPU: 10, Address: 56A277344, Expected: 9BF3C6C6, Actual: 99F3C6C6| |2024-12-20 18:40:55 - [Data Error] Test: 9, CPU: 6, Address: 573BFE344, Expected: 9BF3C6C6, Actual: 99F3C6C6| |2024-12-20 18:40:54 - [Data Error] Test: 9, CPU: 10, Address: 5694FE950, Expected: DB202400, Actual: D9202400| |2024-12-20 18:40:54 - [Data Error] Test: 9, CPU: 4, Address: 5741F0144, Expected: 24DFDBFF, Actual: 26DFDBFF| |2024-12-20 18:40:54 - [Data Error] Test: 9, CPU: 8, Address: 56FAF5B50, Expected: 2CD22F13, Actual: 2ED22F13| |2024-12-20 18:40:53 - [Data Error] Test: 9, CPU: 10, Address: 56AC74944, Expected: 2CD22F13, Actual: 2ED22F13|

0 Comments
2024/12/20
18:39 UTC

1

Guys Please Help

I bought an Apple 16 Pro today. I tried to set it up but it required me to update to IOS 18.2. I started to update but it downloaded it in 40 minutes (i have 100 mbit/s internet and the update is 2.2 GB). It finished downloading it and start to install it but it didnt. I waited for 30 minutes and i shut it down in settings. When i opened it up it didn't let me swipe from the hello screen and it didnt shut down. What should i do?

1 Comment
2024/12/20
18:37 UTC

1

Razer deathadder v2 pro issue

I bought a razer deathadder v2 pro today, and I have an Issue with it.

When its wired/bluetooth its working perfectly normal it gets reconised in razer synapse, but when i try to put in the dongle it keeps connecting and disconnecting continuously showing itself as hid copliant mouse in device manager

When i try to use v2 pro firmware update, i cant do anything because I can't go past connecting dongle step.

Anybody has an idea?

0 Comments
2024/12/20
18:37 UTC

1

Wifi randomly turned off while using my pc and it now says that wifi is not available and says there are no network nearby. (Win 11)

here are the things I've tried.

● restarted my router

● rolled back my drivers and searched for updates

● restarted the pc multiple times

● tried to connect to wifi via my phone through tethering but that didn't work

● restarted the adapter

● checked if the adaptor was enabled (it was)

There is also a windows update available but I can't download it because I get an error message when I try.

Divice manager also says my adapter works fine but nothing I do works, what more could I try?

1 Comment
2024/12/20
18:30 UTC

1

Tech help please!!

Disparate for some tech help please. I have the following tv set up: Samsung tv>philips hue sync box> Bluray player, Nintendo switch and the recent addition of a ps5. Ever since we have hooked up the play station, the hdmi from bluray>sync box is only relaying picture, but no audio. I have plugged the same cord directly to the tvs hdmi port and it works fine. Additionally I have tried a factory reset on the bluray settings as well as reset the sound settings on the tv, neither worked. However when I did a full factory reset on the tv, it started working again..until we used the play station. Unfortunately the play station is without a disc drive so we have no other option right now. Any help would be much appreciated, thanks!!

0 Comments
2024/12/20
18:30 UTC

2

I got banned from a website for solving a puzzle in a second

When I tried to access a website, it had a slider puzzle that was really close to the start. That meant I did it in less than 2 seconds. It then proceeded to block me from thinking that I was a robot. What should I do?

5 Comments
2024/12/20
18:27 UTC

1

My windows 10 pc has been almost completely unresponsive

It started when I noticed that it randomly didn’t allow me to put my password pin in after turning the computer on. I had to click the password option and reset my password (even though I didn’t have one to begin with because I had a pin set up). After that, when I finally got into the computer, I realized that it wasn’t reading any networks and bc of that I wasn’t able to connect to the internet. I tried plugging Ethernet cable in to at least have internet, but my computer didn’t read the Ethernet at all. It won’t even read my headphones lol.

I tried a network reset, I tried to system restore (but I keep getting an error message for that and already googled it and tried all the the methods for that error), I tried to factory reset (and my computer keeps saying that it cannot reset). I tried to update my computer, I keep getting an error message with that, and I tried updating individual drivers in device manager, and the computer says I can’t find any updates.

I literally don’t know what else to do. This all happened so suddenly, my computer was working fine a week ago.

0 Comments
2024/12/20
18:23 UTC

1

Windows 11 update

So i got a popup about the stop for support for windows 10 and that i should update to windows 11 but the health check thing say that my 2 year old pc cant be updated to windows 11 because of some TPM 2.0 and Secure Boot and it say on the windows site "check your PC manufacturer’s support information for instructions" but it's a custom (self) build pc so dont know what PC manufacturer’s support i should look for that on.

or will i just be able to just keep running windows 10 but there does not come any new updates

2 Comments
2024/12/20
18:22 UTC

1

How do i use a laptop as an external keyboard for my pc

I bought a pc but my keyboard has not arrived yet but I would still like to be able to use my pc. Im just looking for a way to use my laptops keyboard using a cable (USB or Tipe-C) without using any apps since i cant look them up can I. Pls help as soon as possible im so excited to use my pc :D!

2 Comments
2024/12/20
18:22 UTC

1

Android: Export single SMS conversation and re-import later

I am on Google Messages, the conversation in question is a mix of SMS, MMS, and RCS.

I would like to export a single conversation from my phone, delete it locally, and have the option to merge it back into my texts later.

SMS Backup and Restore allows you to export single conversations, but if I were to restore the single conversation I think it would overwrite my entire database and I'd be left with just that one conversation of texts. I am concerned about testing this and risk losing my 5GB of other texts. Is there an alternative?

0 Comments
2024/12/20
18:21 UTC

1

Internet/Browser Issues

I am having a problem reaching websites on a new pc build as well as a previously known working laptop. The internet worked fine after the build for about a week before the issues began. The laptop has had issues for over a month.

The issue is that certain websites work fine, but others do not. I get an error in the browser saying "ERR_ADDRESS_UNREACHABLE" and this website cannot be reached. The browser doesn't even attempt to reach it as the error loads immediately, even after refresh. The issue is on chrome as well as edge, I am unable to reach other browser websites to download and tests other different browsers, I am unable to reach any anti-virus sites with the exception of Avast and the software returns no results for malware. Other sites blocked include my banking websites, forums, and update servers for software on the pc. Google searches work, YouTube works, Microsoft website works.

The internet is fine, as my phone, tablets, tvs, etc connect to these websites on the same network without issues. The only devices affected are the one desktop and the one laptop. There is another laptop in the house that is unaffected on the same network. My desktop is signed into my Microsoft account, the laptop is connected to my wife's account and both are affected. The unaffected laptop is connected to my mother in laws account.

Both devices are running Windows 11 with all drivers up to date, browsers up to date, etc. Troubleshooting steps include:

-Checking proxy settings -Checking DNS server using Google public and cloudflare -Disabling ipv6, which knocked out my internet connection altogether -deleting all history, cookies, etc in browser -flushing dns cache -resetting all internet settings -contacting ISP to make sure they weren't blocking anything -disabling sharing network information in ethernet settings, I toggled it off and on and everything worked for five minutes and then stopped again -resetting modem and wifi router -disabled firewall for testing -disabled popup protection -removed anti-virus software -set home network to private settings as it was defaulted to public -I've searched forums and reddit and the issues seems relatively common but nothing seems to fix it with the exception of a few random people getting fixes doing random things like disabling ipv6, but those haven't worked for me

Any help would be appreciated.

2 Comments
2024/12/20
18:21 UTC

1

Help me choose laptop configuration

m I’m currently choosing a laptop for lighting programs and stage design, with some visualizers like Capture, Blender, and also UE5.

I’m considering the Legion 5 series between: Y7000 with:

  • CPU: i7 13650HX (14 core - 20 cpus)
  • RAM: 24GB
  • GPU: 4060 8GB 140W -intel UHD Graphics 14th

R7000 with:

  • CPU: AMD Ryzen 7-8745H (8 core - 16 cpus)
  • RAM: 16GB
  • GPU: 4060 8GB 140W - AMD Radeon™ 780M

Please help me, i have stuck at here for a week, cause based on what I've observed, machines with AMD CPUs tend to have more stable and cooler temperatures, while Intel CPUs are the opposite. However, I know that most people say the best choice for graphic design and 3D work is Intel, while AMD is generally better suited for gaming.

0 Comments
2024/12/20
18:20 UTC

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