/r/PlayStationSolutions

Photograph via //r/PlayStationSolutions

Post your PlayStation problems and solutions here! We encourage you to post content relating to routine maintenance, handhelds repairs, game issue fixes, peripheral repairs and any other useful information you may come across that anyone can use to improve their experience and own knowledge of the PlayStation system.

Post your PlayStation problems and/or problem solutions here, routine maintenance procedures, game problem fixes, peripheral repairs and any other useful information you may come across that anyone can use to improve their experience and own knowledge of the PlayStation system. This sub is for the PlayStation 3 and Playstation 4 consoles, and PSP and VITA handhelds, but ONLY for posts that fit the above description. Gaming videos, pictures etc should be posted elsewhere:

Please tag your post appropriately and state clearly in the title and description what your post is about.

  • If it's a Console Problem please tag [PS3] or [PS4] in your post title
  • If it's a Handheld Problem please tag [PSP] or [VITA] in your post title
  • State in the title if you've a problem with a game, update or anything else PlayStation related

Useful Links

/r/PlayStationSolutions

9,507 Subscribers

2

3 minute capture limit

As the title says, my recordings and recent captures are capped at 3 minutes, no more. Someone please help

0 Comments
2024/12/01
01:19 UTC

1

Cleaning PS5 dust

Hi,

My ps5 is full of dust, but I dont know how to clean it without losing the warranty. Have you guys ever cleaned yours?

2 Comments
2024/11/30
07:39 UTC

3

HELP

PS5

Just bought a ps5 disc version new and after getting it home and all set up with getting the game copied it continuously freezes up within the first minute or two of starting the game. HELP!

1 Comment
2024/11/30
03:42 UTC

3

I can’t download silent hill 2

I bought silent hill 2 remake for the PlayStation 5 today (finally amirite?) and put the disc in but it won’t read, I’ve put in other game discs and even movies and they work just fine but the silent hill 2 disc won’t work at all, I remember hearing about how an update for the game softlocked it for a few people so I’m thinking maybe something in that sense? Maybe the disc is refurbished or something but I went back to the store and exchanged it for another copy (bought at Walmart and they were both sealed) and yet again it doesn’t wanna read. Please someone anyone be my hero and help me solve this 😭😭😭

0 Comments
2024/11/30
02:50 UTC

3

PS4 controller Connection Issue

Can someone help me I’ve tried switching the cables, pressing the reset button on the back, resetting the console, it’s charging but it doesn’t connect or the blue light doesn’t flash or come on.

3 Comments
2024/11/29
23:52 UTC

3

Upgraded hard drive, lost Rock Band/Guitar Hero tracks

Hey, folks -

Recently upgraded my PS3 hard drive with an SSD to increase the storage space (yeah, the SSD was overkill, but it was only a little more expensive than a standard HD).

Went through the whole process of updating the PS3, then backing up the game content onto a thumb drive (took FOREVER), installing the new SSD, then importing the backup from the thumb drive (also took FOREVER). As the backup import goes on, it freezes at a certain percent, and ultimately throws error code 800283FO. I try twice, and the same error code is thrown.

When I load up the PS3 after that, it shows most (if not all) of my saved games present - but most (if not all) of the DLC is missing. Specifically, all of my Rock Band and Guitar Hero tracks are missing.

I owned Rock Band 1, Rock Band 2, and a number of expansion packs that I bought new when they were released, and for which I had used the Rock Band export codes to import the previous versions tracks to the next version. Given that the RB/GH servers are now gone, and the export code hasn't worked for many years, is there anything I can do to ensure that I can restore those previous tracks in the state where I can play them?

Any recommendations would be appreciated! I'm dead in the water until I get this resolved, as I don't want to do away with the last HD until I've ensured I can carry over all my content to the new SSD. Thanks!

0 Comments
2024/11/29
08:03 UTC

2

Help

Due to the PlayStation 5 update my controller have dfrit

1 Comment
2024/11/29
00:44 UTC

7

Shut downs

My ps5 shuts down while playing but also sometimes after getting put into Rest Mode. In both cases i need to disconnect the power cable once for it to turn on again. I am confused by this since it seems there is a problem with the rest mode for some people and also a problem with the Power supply overheating but i find it illogical that both things start happening at the same time. I will try to clean the Power supply this week but i am afraid it's something different because why would it shut down during the night in rest Mode if the problem is overheating. I already tried different power outlets but that didn't help. Can someone help me understand what is wrong with it?

3 Comments
2024/11/28
20:28 UTC

3

PlayStation portal help

Joystick came out and serial number is not recognised in Sony repairs! Please help!

I have tried to speak to Sony via online support and waited 72 in the queue for the chat to not let me type when it was my turn

0 Comments
2024/11/27
17:36 UTC

2

[Astrobot]Trophy popped but they don’t show as earned

I’ve collected a few trophies in Astrobot, and I have screenshot and videos to prove it, but they don’t show up in my list of trophy, even locally on my PS5.

I’ve found other posts where the trophies at earn locally on the PS5 but not synced online. My problem is different as they don’t show as earned locally.

Is there a way to fix this?

0 Comments
2024/11/26
23:52 UTC

2

[Psvr] [ps5] Adapting a psvr for the ps5, please help!

Let me preface this by saying that I have next to no experience with gaming, I'm trying to figure this out for my 6 year old son and any help would be greatly greatly appreciated.

I'm trying to figure out how to adapt a PSVR to a PS5 console and what to purchase for that. My son is interested in playing the games astro bot and minecraft on it (the psvr versions).

So my questions are: What pieces do I need to purchase to accomplish this? So far through a little bit of research I think I need to get- *a playstation camera for ps4 *a playstation camera adapter for the ps5 *a dualshock wireless controller *a playstation move motion controller *a psvr headset *a ps5 and the games obviously

My other questions are:

  • Do I need any additional adapters for any of the other pieces of the vr to work on the ps5 or just for the camera? For example, will the dualshock 4 controller and move motion controller, etc. automatically work on the ps5?
  • Will a generic version of the dualshock 4 wireless controller from Amazon work on the ps5?
  • Do I need to purchase 2 move motion controllers per person or just one? (Do you hold one in each hand or is it just one to each player?)
  • Will it be possible to play the vr astro bot and minecraft games with these pieces or do I need to buy additional items for them to work?

Again, thanks so much for any guidance anyone can give me. I'm just a noob (newb? haha) mom trying to figure this out for Christmas

1 Comment
2024/11/25
19:36 UTC

3

Is there any way to get this theme now?

Hi guys, i recently got my ps4 and discovered this amazing theme dynamic theme "Duality" for it, but i couldnt find any ways to get this theme now. Is it still possible to get this theme nowdays? Doesnt matter if for money or for free. Already tried some codes from 2020 but in ps app codes show that they are codes for theme but after trying to activate it just says the code is incorrect or either not valid anymore. I heard that some people used to login to other people's accounts who had this theme, downloaded the theme and then the theme stayed, do you think it might work like that?

0 Comments
2024/11/25
12:21 UTC

3

PlayStation 5 fans problem

My ps5 has started doing this weird thing recently where the fans will start start and stop repeatedly causing the entire system to be slow. Does anyone know what a cause of this may be?

4 Comments
2024/11/23
23:57 UTC

5

PS4 Controller inop

Recently posted in another Reddit, but I’ll ask again for additional feedback. So I recently bought a PS4 from a friend, but the controller won’t work. I turned on the PS4, I held the PS button, I even took a pin and pressed the reset button. The controller is fully charged, I pressed the button while it’s plugged into the console and unplugged. Nothing I’ve done will work. Should I just buy another controller?

1 Comment
2024/11/23
19:58 UTC

5

anyone know how to fix this?

0 Comments
2024/11/22
20:56 UTC

4

Ps5 pro controlar

Does anyone know if this is normal? The touchpad has a "false press" or am I imagining something?

6 Comments
2024/11/22
06:43 UTC

4

Storage Limitations

I have a standard PS4, and recently was prompted to download the update for Gran Turismo 7… unfortunately it’s telling me that I do not have enough space on my drive despite the fact that I only have one other game installed on my PlayStation. How is 140gb still not enough to download the update file??

I know from experience that it usually asks for more than it needs, but this is ridiculous.

I also have an external hard drive with a terabyte of space, but for some reason it won’t format with my PlayStation.

Any advice is welcome.

1 Comment
2024/11/19
17:53 UTC

7

Is there any solution for this?

I received disc as a "gift" but it comes with that white tape, when I put the disc on the disc reader, then it load and reset and load and then reset de load again while is in an uptade

10 Comments
2024/11/19
17:31 UTC

2

Pulse elite problem

I dont know why but randomly my pulse elite headset disconnects from the ps5 and wont connect back even after i reseted it so i need help to solve it

6 Comments
2024/11/19
00:43 UTC

3

Disc reader Ps5

Can I remove the disc drive from my Ps5 Slim and put it in my PS5 pro?

Are the white lids the same size?

5 Comments
2024/11/18
19:05 UTC

5

Having issues recovering my account

Having issues recovering my account . I try to reset my password and i never get an email and cant get a hold of an actual human being to talk to. Any suggestions ??

0 Comments
2024/11/18
18:40 UTC

5

Any solutions to this? I have tried every possible reset and method

My controller flashes blue a few times then shuts off completely. Not sure what it is but some help would be much appreciated.

Mind you, I have tried doing the little hole in the back of the controller and I have tried swapping usb cables. Nothing has worked

8 Comments
2024/11/17
23:53 UTC

4

I've stopped getting notifications for when games on my Wishlist go on sale.

Hello,

A few months back, I noticed that I stopped getting notifications about when games that I have wishlisted go on sale.

I have triple checked my notification settings, and set my Wishlist Updates option to Always Show. I've also noticed that I stopped getting updates on my phone too, and the notifications are fine there also.

Has anyone else had this issue?

1 Comment
2024/11/15
21:00 UTC

5

Constant resetting?

Was playing a game which error'd out, causing me to go back to the main menu. Tried going back into the game, but it would just freeze. I turned the PS5 off, then back on. Now it won't even go past the "Who's using this controller?" menu without the screen going back, and it resetting to go back to that page.

5 Comments
2024/11/15
03:12 UTC

4

PS5 Party Chat Feedback

Hello all.

I've got a strange issue that has developed since the UI update on my PS5.

When in a party, the other party members can hear the audio from whichever game I'm playing. An example of this is them hearing the conversation with a fixer in CP2077.

My headset is connected to my controller via cable with all audio coming through it when connected.

I've tried a different controller, tweaking the settings on my console but just can't figure it out.

Anyone experienced this? Or possibly know a solution?

Thanks in advance.

1 Comment
2024/11/11
15:40 UTC

1

[ps5]Bluetooth earpiece only for voice chat

I wanna connect my earpiece jabra talk 15 to ps5 with bluetooth adapter. Its only for receiving voice chat and use it's mic. It's not for game audio.

I have a home theater audio and it's the only way i want to hear the audio. I just need to talk through bluetooth earpiece.

Has anyone tried that? How's the mic quality when connecting through adapter? Any brand i should be looking at?

2 Comments
2024/11/11
00:24 UTC

3

Error code CE-118552-2

I've had a PS5 for about a year and have never had any problems, but for a few days now my PS5 has been crashing with the error code "CE-118552-2" and the message "something went wrong" as an app is also as described here “NPXS40087” specified. They couldn't really help me with support. Maybe someone here can tell me what at least that means.

Thank you.

5 Comments
2024/11/10
16:29 UTC

2

Fehlercode CE-118552-2

Ich habe seit ca. einem Jahr eine PS5 und habe nie Probleme gehabt aber seit einigen Tagen stürzt meine PS5 immer ab mit dem Fehlercode „CE-118552-2“ und die Nachricht dazu „es ist etwas schiefgelaufen“ als App wird ebenfalls wie hier beschrieben „NPXS40087“ angegeben. Beim Support konnte man mir nicht wirklich weiterhelfen. Vielleicht kann mir hier jemand sagen was wenigstens das bedeutet.

Danke euch.

5 Comments
2024/11/09
23:05 UTC

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