/r/Omnipod

Photograph via snooOG

This is an unofficial subreddit about the Insulet Omnipod insulin pump systems.

We're here to help you troubleshoot your pods, controller, Android mobile app, and share your experiences, ask questions related to Insulet products, share Insulet news, brag, commiserate, and vent.

About

This is an unofficial subreddit about the Insulet Omnipod insulin pump systems.

We're here to help you troubleshoot your pods, controller, Android mobile app, and share your experiences, ask questions related to Insulet products, share Insulet news, brag, commiserate, and vent.


r/Omnipod's Rules


Insulet Links & Numbers

Insulet Home Page
Omnipod Home Page
PodderCentral
Customer Support
Customer Service: (800) 591-3455


Related Subreddits

r/Dexcom
r/diabetes
r/diabetes_t1
r/diabetes_t2
r/Eversense
r/TandemDiabetes

/r/Omnipod

8,930 Subscribers

0

Sad, my iPhone SE 1ST gen is stuck at IOS 15

It wasn't even a thought it might be a problem. I put away mi 4 inch iPhone SE a few years back as I'd upgraded to larger phones. Then I heard that the app is ready for the iPhone and thought, my little iPhone SE would be great since it's so small and weighs so little, so I dig it out of a box and find out Apple did not update beyond IOS 15 for it. What a stinking shame. I'm so tired already of that small brick NUU phone/PDM which is down to 20% power by the end of the day even though I've only opened it maybe 3 to 5 times to give a bolus in that day. It's all of 1 ounce lighter than my large iPhone XR but lasts a fraction of the battery time of my XR. Oh, yeah I don't use my XR as I've moved on to a Motorola 2024 flip phone.

1 Comment
2024/11/06
02:15 UTC

1

App questions

Hi! I have the omnipod app for iOS and was wondering if you need cellular data or wifi for it to work? My Pdm worked on cruises and when I went out of the country, it worked everywhere, I’m just wondering if I lose service or wifi if my app will still work for those that have used the Samsung app for a while. Thank you!

5 Comments
2024/11/05
23:11 UTC

1

New to OP 5, site pain?

So I am new to having an insulin pump, but I have been using a wearable glucose monitoring system for a while.

Is it just me, or does it hurt a bit much at old placement sites after you remove a used pod? I swear I've never been so annoyed by pain once I removed a Libre or Dexcom device, but the omnipods are driving me crazy!

4 Comments
2024/11/05
21:50 UTC

1

Is there a find app for my receiver?

Ugh, my receiver is lost somewhere in my house or car, is there a find function on the receiver?

3 Comments
2024/11/05
19:03 UTC

0

Stupid ass beeps

Any actual way to turn off the stupid ass beeps? Ik this stupid company is gonna be like "it's a safety issue" sure ok maybe it is but it's annoying as fuck especially when it goes fucking off in class. And unlike my fucking phone I can't just connect a Bluetooth earbud so it won't go off and I can still feel the fucking vibrations. And I mean this for controller and the pump thing. Cus ik with the pump you could just take out the thing that beeps every pump replacement but you can't really do something like that with the controller as easily. Fucking annoying

28 Comments
2024/11/05
16:45 UTC

1

Dexcom Not Connecting

This morning I had to delete the app because it said critical alerts were not on and there was no way to turn them on without deleting the app and resetting everything back up.

After resetting everything, I put a new pod on and connected - the app can’t find my Dexcom and keeps on asking me to switch to manual to have it retry. I have tried deleting the sensor from the app and readding it, I’ve tried resting my phone and Bluetooth, any other recommendations?

2 Comments
2024/11/05
16:33 UTC

1

UK: Donating spare Omnipod Dash supplies

I've recently been moved onto Omnipod 5, and have an open box of 7 Dash pods which the clinic team can't take back and have told me to just dispose of.

Just wondering if these would be of use to any UK Dash users? Or if any of the UK charities would take them? Happy to post out.

0 Comments
2024/11/05
16:06 UTC

2

Pod suspends alot - seems like I have something wrong

Im a new omnipod user, I've been using it for about a month and love it so far. However, my 'betes team noticed that my pump is suspending a LOT, I'm wondering if this is relatively normal or this is am unusual amount.

I know this isn't a big deal, because it should learn over time, but I'm also curious if this can mean I have some settings wrong. We just turned down my insulin duration setting so I'm thinking that might be part of it.

https://imgur.com/a/ETg5Qcn

8 Comments
2024/11/05
16:06 UTC

2

Anyone return a requested new Omnipod controller?

I ordered a new controller, which they said would be sent over night / I'd have it tomorrow. They said the cost was $150, but didn't charge me; they said someone would reach out within the next 3 days to arrange payment. Now if it arrives tomorrow and I refuse it with the shipper (returning it), what happens? Since I never paid and they'd get it back, would it be no harm no foul?

3 Comments
2024/11/05
04:58 UTC

11

iOS App Crashed

The first issue since switching to the iOS app but a pretty major one… had to delete and reinstall. Couldn’t just offload the app. Pretty big pain because I had to watch the mandatory intro video and set up ALL of the settings again. Not to mention a waste of a less than one day old pod. Hopefully they’ll replace it. I didn’t readily see any other posts about this happening, anyone else? If it happens again I guess I’m going back to the PDM. That never crashed on me.

9 Comments
2024/11/05
03:35 UTC

0

Pls help me calculate long acting dose (going from Omnipod to MDI)

4 Comments
2024/11/04
23:10 UTC

1

Omnipod is taking my skin!

I recently just began with the omnipod 5 and recently when I remove it my a little of my skin goes along with it. Does this happen to anyone or am I weird? Please let me know

3 Comments
2024/11/04
22:50 UTC

1

Omnipod 5

Just got my omnipod 5 and I want to connect it to my phone. I didn't receive a pdm just the pods. Can someone help me or am I screwed. My insulin pump has expired and I need to change it.

15 Comments
2024/11/04
22:19 UTC

1

New to the pod

Just switched from tslim to the omnipod 5. I kinda just jumped right into it all pretty quick as I wanted to give it a try since I’ve been on the tslim for about 5 years now so I wanted to get the tubeless pump a try. Any suggestions or things to know about it?

7 Comments
2024/11/04
21:17 UTC

3

issues with app

anyone else having a hard time controlling ur sugars since changing your the app? it could be my pod but i hit above 300 today for the first time is a long time

12 Comments
2024/11/04
19:11 UTC

6

should we add a tag/flair for iOS app?

basically now that the ios app is out, it seems there’s a ton of questions about that so i’m wondering if admins can add that

0 Comments
2024/11/04
16:18 UTC

0

Appli ios France

Je vais être équipé de l'Omnipod 5 dans 3 jours. Est-ce que l'application Omnipod 5 est disponible en France sur IOS ? J'ai un IPhone 15 Pro Max et je ne trouve pas dans l'App Store....

Et ceux qui sont avec Android, cela fonctionne bien avec le Samsung S24 Ultra ?

2 Comments
2024/11/04
16:05 UTC

3

BG range is 70-180?

I have a question that partially may be out of ignorance, but it's causing me stress.

This time in range business of 70 to 180.

First of all, I just recently started on the 5 and I love it because I'm getting better numbers than what I have since diagnosed a decade ago. Years of A1Cs being 11, 12, and 13 or more And I'm finally down to a 7.2, which is a huge deal for me But this time in range business on the Omnipod and it telling me that I've been in range 95% of the time doesn't jive with what Dexcom Clarity is telling me because the two are set up differently in terms of ranges.

I'm not the 95% within range that I'm personally shooting for and so I feel like Omnipod is giving me a false sense of accomplishment even though It really has helped me tremendously.

Is there a way to adjust the range on the Omnipod so that I can actually see when I've been in my range instead of some range that Omnipod selects for me?

It makes me feel like Omnipard wants people to think they're doing better than they really are in terms of thier within range info to help bolster their product Or that they can boast that most of their clients are getting really high time within range numbers.

I'm shooting for a BG between 70 and 150 right now, not 180 And my Dexcom Clarity app is telling me I've only been 60% in MY range. So.. I don't like this range value in the Omnipod and I want to change it

9 Comments
2024/11/04
12:21 UTC

1

iOS App - Temp Basal presets gone

Glad to get rid of the PDM - the app for Apple working flawlessly (on 3rd pod with it). Looks like the only thing missing from the App is Temp Basal Presets. Anyone else set/use those?

3 Comments
2024/11/04
10:53 UTC

3

Changing country of Omnipod account

Hello !

Has someone tested to change country of Omnipod account to USA ?

Does the PDM continue to work ? Does it unlock the phone app ?

1 Comment
2024/11/04
08:24 UTC

0

iPhone Face ID

I’m a parent with a young child who is T1 and we just switched over to iPhone with the Dexcom G6 and Omnipod 5.

So far it’s been pretty seamless, but one hiccup is the Face ID. In order for me, my wife or a caregiver to give him a correction or access the phone we need to let the Face ID timeout a few times before being able to use a password. It’s not the end of the world but still kind of sucks.

I know you can add an alternate face, but one one additional face is allowed.

I’m curious if this is an issue for anyone else and if so, how you’re dealing with it.

TIA!

1 Comment
2024/11/04
04:39 UTC

2

omnipod app

this may be a stupid question but does the app have to be running in the background like dexcom for me to receive insulin or can i close it?

3 Comments
2024/11/04
02:37 UTC

2

Lost Omnipod controller, quickest solution?

My 12 year old son misplaced his Omnipod controller. He's going to have to switch to manual injections effective immediately out of necessity, but for those that have had this issue what is the fastest/most efficient way to get a replacement? Thank you for your help.

34 Comments
2024/11/04
01:49 UTC

1

Omnipod for iPhone for 17+?

I’m trying to set up the omnipod app on an iPhone for my 12 year old son, and it makes me change the age restrictions to “17+” in order to download it (I had them set for 12+ and it wouldn’t show up on my Home Screen). Any suggestions?

5 Comments
2024/11/03
23:30 UTC

2

50/50 rule?

Hi, all! I tried out Omnipod a few months ago and switched back to my t:slim, but I want to give it another go now that I've done more research. (I also think my stomach sites after 8+ years with Tandem are just not working anymore, and I need to use my arms and thighs more? Which seems easier with the pod.) My question is, how does the 50/50 basal/bolus rule work on the Omnipod? I have never even been close to that; I'm closer to 70-80% basal, 20-30% bolus. I'm wondering what others who eat lower carb do to get the algorithm working best.

8 Comments
2024/11/03
22:45 UTC

49

iOS App Gratitude

I’m just really grateful for the iOS App. I see a lot of posts expressing complaints, justifiably so because Insulet is notoriously unreliable, but I am so happy that there’s finally an iOS app. For the first time in my entire life (dx at 21 months old, so quite literally my whole memorable life) I’m able to leave the house for a short grocery trip with just my phone, ID, and keys. Of course, I still keep low snacks in the car, but I don’t have to worry about forgetting my PDM or not having enough pockets for all my stuff. I only switched to omnipod 2 years ago after being on MDI for 19 years, and I was already so amused by the fact that I didn’t have to carry around pens and needles. I’ve felt so much more freedom and joy from knowing I don’t have to keep track of another device and having to make sure I grab something other than my phone for something as simple as taking my dog on a short walk.

I also picked up running recently and it was always a choice between bringing my PDM with me and having to use my watch for music, or bringing my phone for music and risking leaving my PDM. I haven’t been on a run due to injury since the app came out, but I’m so anxious to get back into it and know I can just bring my phone every time.

6 Comments
2024/11/03
22:25 UTC

1

Dexcom reading low when next to omnipod?

I just switched to placing my pod on my arm next to my sensor, and it's reading ridiculously low despite calibrating it multiple times. Earlier it said I was 200 but I felt awful so I checked with a finger stick, and it was 450. Right now it's screaming that I'm my sugar is crashing and it's actually 105. I've calibrated it three times in the last twenty minutes but it won't stop alarming. Is this an issue with having them so close together? Do I call dexcom?

3 Comments
2024/11/03
21:44 UTC

1

iPhone app

I just downloaded the app for my kids phone and put in the insulin settings. Before i change the pod I put in the dexcom sensor info but bg is not reading. Do I have to change the pod too for the bg to show in app?

1 Comment
2024/11/03
21:06 UTC

2

How do I remove the constant mode/IOB notification on Android?

16 Comments
2024/11/03
20:45 UTC

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