/r/employedbykohls

Photograph via //r/employedbykohls

A place for Kohl’s employees to post and discuss policies, coupons, customers, benefits, and what not. We are NOT Affiliated with Kohl's Corporate! Nor are we an Official Channel for Kohl's.

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Welcome to the Kohl's subreddit! If you work for the company and have any questions about workplace policies, coupon/discounts, employee benefits, or just need to vent about that one customer, you have come to the right place.

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Special thank you goes to /u/zzzzloud for taking the time to fix up the design/interface of the subreddit. The theme used is Minimaluminiumalism by u/Blueberryroid and was modified by /u/zzzzloud.

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We now have a subreddit for Kohl's memes! Please visit r/kohlsmemes if you are interested in sharing any work-related memes. This sub is to only be used for questions or inquiries about job-related things.

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We are a public subreddit, so we do ask that you not post or ask for any confidential information. That includes any usernames/passwords or anything else considered confidential/sensitive information by Kohl's. Any attempt to gain classified/sensitive information will result in the removal of the post(s) in question, and multiple violations of this rule will result in a ban.

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Subreddit Rules:

  1. Follow Company Policies
  2. No Hate Speech
  3. No Confidential Information Permitted
  4. No Political/Religious Content Allowed
  5. No Unrelated Content
  6. No Spam
  7. Follow Sitewide Rules
  8. No Bots Other Than AutoModerator Allowed
  9. This really shouldn't have to be said, but please use common sense and treat others with respect. It's not that hard.

A more extended version explaining rules 1-8 and what will happen if you violate those rules can be found here.

Any violation of the above rules will result in various levels of discipline from warnings to permanent bans, depending on the severity of the violation. We will use some of the methods listed under the sitewide content policy to enforce any subreddit and sitewide rules.

Also just a mere suggestion, but not a strict rule: Comments and posts are marked as edited by an asterisk after three minutes. If you edit your comment/post after those three minutes lapse, put the reason why you edited your content so that readers are not confused by your edit or think that you completely changed your content.

  • Examples: "Edit: spelling.", " Edit: added a word.", "Edit: I just realized...", "Edit: I forgot to add...", etc.

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This subreddit is not endorsed by or affiliated with Kohl's Corporation. If you are a Kohl's customer and have any questions or concerns, feel free to post on here, and one of us will gladly help you as best as we can. If we are unable to assist you, here are the customer service numbers for various divisions of Kohl's:

  • Kohls.com: 1-855-564-5705
  • Kohl's Charge: 1-855-564-5748
  • Yes2You Rewards: 1-855-564-5751

Please note that the above numbers are toll-free 855 numbers and not 800 numbers.

The hours that each customer service line is open are as followings:

  • 7am to 9pm Central Time, Monday through Saturday.
  • 8am to 9pm Central Time, Sunday.

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We have added flairs for a majority of Kohl's job titles. If you want to take advantage of this feature, just press the "edit" link next to your name above this post on the sidebar. The "Associate" and "E4" flairs are customizable if you want to add your own touch to your flair. Otherwise, the rest are not editable.

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If you have any questions, concerns, or suggestions about the subreddit in particular, do not hesitate to reach out to the mods, and we will be happy to help you as best as we can.

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Want to see other retail/customer service-related subreddits?

/r/employedbykohls

19,705 Subscribers

5

So Tom is stepping down as Ceo but staying on the board?

I mean if you you couldn't cut it as the CEO why stay on the board?

2 Comments
2024/12/02
14:53 UTC

9

Called out.. kind of just a rant

I posted 2 days ago about being sick and it being very last minute (I ended up working that shift). I was off Sunday, I’m scheduled 9-5 this morning and I’m still knocked with the stomach bug. I called the store 6:30, 7 and now (7:20), hitting 0 to get through multiple times each call. They just now answered, I asked to get transferred to a manager, told her my name, my shift, and that I won’t be able to make it because I’m still sick (everyone knew I was sick Saturday as I kept having to run to the bathroom and they kept me there which is crazy). She literally just scoffed and said bye. I tried to give you 2.5 hours notice and no one answered until just now, like fine okay maybe no one was there or near the phone, but to literally just scoff and hang up?

I’m seasonal and understand it’s annoying that I’ve only worked for a month and called out but it’s literally a random Monday (my store is absolutely dead even for the holiday season, let alone before 11 am). More so just sucks that I sat here contemplating calling out incase I end up with a more serious sickness later on but decided to stay home to not get coworkers/customers sick or have to run to the bathroom to throw up while checking someone out.

I know the whole point situation but besides that, will this affect me at all? Luckily this manager only ever works upstairs and I’m POC downstairs so I don’t need to see her. Just more so shocked at her reaction, I get being annoyed or mad and I don’t even need a “feel better” from her but any other response would have been nice. Literally my first time ever calling out of a job so there’s that, too.

5 Comments
2024/12/02
12:34 UTC

0

Help😢

I have a surgery on the 17th and cant work for at least 2 weeks, I told them this before I started working and they still scheduled me for after the 17th? I tried requesting unpaid time off in the app and was refused within hours, so I messaged my manager and she isnt answering and im not sure what to do now because shes the only one I have any contact with, I work again tomorrow but im not even sure who to ask abt this (this is my first job, so please dont judge😢)

2 Comments
2024/12/02
06:54 UTC

0

Will I keep the Kohls cash balance if I don’t spend it all at once?

I have looked at all the fine print and previous questions but they are asking the opposite as far as I can tell (stacking up to 6). I have one $90 kohls cash that I got for a big order. Say I go to the store and spend $50 of it, will the remaining $40 still be available for use before the expiration? Thank you!

2 Comments
2024/12/02
03:51 UTC

9

finally quit!

so i finally quit.

after being at kohls for such a short amount of time (may 21st to nov 27th), i finally said my goodbyes. goodbyes as in ghosting them.

my managers treated me like absolute crap. for starters, talking bad me to each other, and letting me work in sephora under beauty operations and beauty support but not letting me fully transfer over into sephora after learning how to do everything in there for weeks (because they didn’t want to pay me sephora amount)

glad to say that i will never be stepping foot into that place again unless i need to shop at sephora.

4 Comments
2024/12/02
03:42 UTC

1

Minimum days employed violation

That showed up on the app. what does that mean??? How long do you have to work to get holiday pay???

1 Comment
2024/12/02
02:42 UTC

0

Switching to Sephora

I work as a part time merchandiser, but I am wondering if it’s possible to switch to working in Sephora. I saw on the Kohl’s career site that they have an opening for part time beauty advisor. I’m just not sure how to tell my boss (I’m not sure if there is a term for it.) She is a bitch. Could someone help me out?

3 Comments
2024/12/02
02:04 UTC

2

Pls help with walkie earpiece!

I have the basic over ear circular Motorola earpiece and I’m so confused on how to get it to work. I know the basics of clip it on your lanyard and put it on your ear, but it won’t stay for me. It basically just hangs on the tip of my ear and falls off if I turn my head. I’ve tried clipping it on different ways but nothing is working. Am I just genuinely stupid and doing this wrong or is it just not working with my ear?

8 Comments
2024/12/02
01:27 UTC

6

Kohls Credit card

My managers are really pushing us to push the credit cards. I hate doing that (there was a couple who came through the other day who barely spoke English, no I'm not forcing a credit card on them).

Do we have to make a certain quota? Will they fire me if I don't sign people up?

10 Comments
2024/12/02
01:01 UTC

12

35% discount

Does anyone know if there’s a Sephora sale that runs through the same time our appreciation discount starts?

Looking forward to a similar sale we had last year that made everything in Sephora basically half off for us.

5 Comments
2024/12/02
00:46 UTC

1

scheduling/ calling off

so i work on friday (the 13th) but theres no way im gonna be able to make it in because i leave that morning out of state, and im not going to be back for a week and a half. i hate to be that employee who isnt there for a long time, but how do i tell my manager i CANNOT make it in at all. i just dont want them to say i have to come in and i get written up for not going. 🤦‍♀️ (i already had the leave time approved for the week after the 13th) i just need that friday before off as well.

4 Comments
2024/12/02
00:26 UTC

0

We don’t take Amazon packages to recycle do we not the white envelope I mean

6 Comments
2024/12/01
23:46 UTC

2

Just curious about the temporary omni leads

If lets say my coworker was a full time lead but he got made temporary omni lead did they get the temporary $2.00 raise

3 Comments
2024/12/01
22:42 UTC

1

SKU Check

Anyone has that St.Nick set?

2 Comments
2024/12/01
22:22 UTC

6

Work

What’s everyone’s favorite thing to do? Mines Freight Unload and Merchandising, it’s early in the morning so I don’t work the rush and i leave at 1 or 2 at most.

24 Comments
2024/12/01
21:57 UTC

3

S@K Leads-

Does anyone else have trouble keeping staff at their store in Sephora? It’s like they start and then leave after a month or so. It’s very frustrating w all the training they do.

10 Comments
2024/12/01
21:52 UTC

26

Being unfriendly is policy?

I'm a new seasonal employee, and during my training at checkout, I was told not to talk to the customers except for the basics: did you find what you needed? let's get you signed up for rewards & a Kohls Card, your total is ...

Almost no one smiles, they basically stare daggers at the customer throughout the sale, and in my very long stint in retail, customer service, hospitality and management, I've never experienced anger directed toward me by higher-ups for being personable with customers.

For certain, I'm not chatting at length, holding up the lines, encouraging customers to tell me their life stories. I'm simply being pleasant and welcoming and grateful for the customer, like a decent human being. I understand soul-sucking retail and burnout, but if you chose this profession, why wouldn't you want to make a good impression so you don't hemorrhage $$ with bad service?

27 Comments
2024/12/01
20:09 UTC

5

Employee discount

Anyone know when we have a discount for non excluded discount in December? #kohls

2 Comments
2024/12/01
15:34 UTC

68

Associate asks customer to sign up for kohls card 8 times

I just watched a co worker ask a customer to sign up for a kohls card twice. Customer said they weren’t a big fan of the kohls card and how it worked. Then the employee said it’s not a credit card and you could pay it all off today and then cancel it too.

The employee refused to let the customer use their kohls cash and coupons on the customers account unless the customer showed each coupon to the employee to be scanned.

I’m a regular employee that is not seasonal and this employee was seasonal. So my question is do seasonal employees have metrics to meet that regular employees don’t? Because that was a wild interaction that really made the customer upset.

58 Comments
2024/12/01
15:15 UTC

5

Weekly Salt Thread - Kohls Rants

Welcome to the recurring Weekly Salt Thread dedicated to Kohl's Rants!

As a reminder, this post is for anything that is classified as a general rant, whether you are ranting about Kohl's as a company, your management team, or just fellow associates. This Thread is also for anyone wishing to announce their departure from the company.

Additionally, we would like to remind everyone this thread is meant to allow for rants, and the colorful language that could be involved, the rules of our subreddit will still be enforced. It is important that you remember to be respectful to your fellow Redditors.

If you have any questions, feel free to reach out to the Moderation Team via Modmail.

5 Comments
2024/12/01
11:01 UTC

0

When’s the next Kohls Cash?

What’s the next dates to earn Kohls Cash? I’m making a huge purchase and need to know 😢

3 Comments
2024/12/01
10:40 UTC

5

OMNI

Does anyone else have zero coverage for Omni and have 2-300 bopus and almost 900 sfs at closing? We do 🥲

12 Comments
2024/12/01
05:55 UTC

68

To the new ceo

Pls pay attention to hiring factor. You will lose more people because the people working right now are over worked. The managers are doing associates work u shouldn't have any expectations as of why your credit goal isn't met,as due to the fact that managers have to run associate tasks and can't focus on their own. The hiring freeze , hour cut downs and what not is making full timers leave and your store score card and credit numbers suck.
As last year wasn't good either but this year is the worst.

If there's no assoc. On the floor to help customers then people don't shop as much because they don't know where is what or how to shop , so nothing is being added to their basket and they go to other stores.
You will eventually lose money and more people if this isn't fixed. Your expense vs profitability won't maximize, each area should have conversion according to their real time factors as to what's going on in that demographic not last years numbers that's not even real analytics . Good luck ! People with 14+ have already left the company will eventually lose more shareholders too. You all sit in the office work 9 to 5 hrs thinking we should go into stores explain them how to talk to customers , and change this area to that, but did you actually get on the register or even talk to the customers how they feel when they shop or what could've been made better for them ? Or associates ?

32 Comments
2024/12/01
05:24 UTC

1

SFS cut off time?

hey guys, does anyone know when the cut off time is for SFS orders to be packed so they don’t roll over to the following day? is it 2 hrs before closing?? thanks.

1 Comment
2024/12/01
04:19 UTC

0

Does the Kohl's first purchase 40% off work on Corelle purchases?

The further I go down the terms and fine print, the more it refers to 'qualifying' purchases, but it does not explicitly list or exclude Corelle. Does this credit card deal for new card holders work for purchases on Corelle that are already on sale today?

4 Comments
2024/12/01
04:09 UTC

19

What’s a pet peeve, small or big thing that your coworkers do that irks or annoys you?

This will be round 2 of this question. Due to it being around the time of the holidays this feels like a good time to throw this question out.

Instead of complaining about customers. Which to be honest we deserve to complain about them. But I want to know what are those pet peeves or small things that your co workers, managers, supers or others that get on your last nerve. Holiday Edition™️

70 Comments
2024/12/01
02:55 UTC

1

Scheduling

I don't know about other kolhs locations but our schedules get posted weekly (sunday to saturday per pay periods ) and im just curious but kinda upset as to why my schedule keeps getting posted with my hours but then the next day or so I'll see a day or two taken away from me... I was always told once your schedule is posted it's your schedule & responsibility... I just know i can't living off a check with a day with only 5hrs , truthfully it's not worth it... it costs more in gas there and back plus mental health is important too! Does this happen to anyone else?

3 Comments
2024/12/01
02:47 UTC

32

Feet on fire!!

Anyone else’s feet hurt super bad after Black Friday??? My feet are on fire!!😩 I foresee some hokas or something in my near future, more like my immediate future…. 😂😂😂 the mat we have at CS does nothing!!! I wish we could wear crocs… 😩

8 Comments
2024/12/01
02:32 UTC

2

Scheduling

Are they allowed to schedule you past your availability time ?

3 Comments
2024/12/01
02:26 UTC

5

associate discount

hello guys anyone know when the discount goes back up I need to buy Christmas gifts

1 Comment
2024/12/01
01:14 UTC

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