/r/UXResearch

Photograph via snooOG

A community for sharing and discussing UX research. The goal is to think about UX research broadly and consider studies from related/overlapping disciplines (e.g., market research, medical anthropology, public health, design research). Open to both academic and applied research.

New to research? Here is a getting started guide: https://medium.com/getting-started-in-user-experience-and-design

A community for sharing and discussing UX research. The goal is to think about UX research broadly and consider studies from related/overlapping disciplines (e.g., market research, medical anthropology, public health, design research, market research).

Open to both academic and applied research. Quant and qualitative research are both welcome!

Let's talk about methods, research design, communicating findings, analyzing data, working with stakeholders, and more!

If you want to get started in UX Research, read this!

Related Subs:

r/userexperience

r/designthought

r/socialscience/

Submission Rules

This is not a community for finding respondents or conducting surveys (try r/samplesize). These posts will be banned. Also, try to keep submissions directly relevant to research. More general UX topics should be posted in r/userexperience .

/r/UXResearch

51,629 Subscribers

3

Looking for case studies on desk/secondary research impact in UX design

Hi everyone!

I’m teaching a course on desk/secondary research for UX and interaction design students, and I’d love to show them strong case studies where secondary research had a clear and meaningful impact on design decisions.

I’m particularly interested in examples where teams used academic papers, industry reports, or other secondary sources to shape UX strategies, product design, or user research.

So far, I’ve only found something about how Spotify Wrapped taps into behavioural science (link1 , link 2), but tbh it's even unclear to me if that was achieved by accident or by an actual confrontation with the literature and by turning secondary research findings into design choices.

I’d love to find more well-documented examples!

If you know of any good case studies, I’d really appreciate the help.

Thanks in advance!

3 Comments
2025/02/01
16:19 UTC

17

Affordable UX Research Repositories: Any Recommendations?

Our team has been using Dovetail for a while, but honestly, the constant price increase is getting out of hand. It’s great, but for our team, it’s hard to justify the cost. Does anyone know of a good alternative that’s more reasonably priced but still has solid/comparable features?

15 Comments
2025/02/01
14:27 UTC

9

Amazon UXR Summer 2025 Internship Interview

I have two back-to-back interviews next week after I cleared their first round of online assessment. Each interview will be of 45 minutes. This will be for UXR internship for Summer 2025.

I want to know if anyone here has an experience of going through those interviews and what to expect in them?

Any tips would be greatly appreciated.

6 Comments
2025/01/31
18:31 UTC

6

Rest after a big project

I'm wrapping a big Q4 project. My Q1 work is already pretty well scoped, but before I pivot into that new intent, I NEED A BREAK.

How do you all rest or decompress after a big project?

4 Comments
2025/01/31
17:26 UTC

26

Early Career UXR Opportunity

Early career role at Amazon, looking for 1 year of industry experience and graduate degree completion. 5 days onsite Seattle, USA, relocation offered.

https://www.amazon.jobs/en/jobs/2856650

(Please remove if not allowed, just wanted to share the opportunity as I'm the recruiter for this role and we don't typically have junior positions open)

14 Comments
2025/01/31
14:56 UTC

4

Enterprise pricing for Dovetail, Condens or Hey Marvin

I can’t find anything on here less than a year old, and I know these platforms have been experimenting with pricing, so wondering if anyone knows what and enterprises license costs for each (or any) of these?

We’re a team of 50 researchers or so, if that’s helpful.

6 Comments
2025/01/30
20:51 UTC

18

What is everyone's skill level of Python?

I'm trying to decide how much of a unicorn a quant UXR with Python and/or R is. How many of you are 1) Proficient at Python 2) Know some Python but not proficient 3) Used Python professionally.

39 Comments
2025/01/30
15:00 UTC

7

Thoughts on Pendo

Has anyone got any experience of using Pendo? What do you think about it? I’m considering offering it to our clients. Is it on a par with Maze or is it different? From their website it seems like they do everything ‘product discovery’, which in my mind is mostly done today by user researchers, but seems increasingly taken on by product managers.

10 Comments
2025/01/30
11:32 UTC

3

I stopped a PhD in design research a few years ago...what is the best way to put on my CV?

Title is fairly self-explanatory:

  • Did a PhD for 8 months
  • Knew it wasn't right, took a leave of absence
  • Worked at a company for a year and eventually withdrew

My work was quite relevant to jobs I am currently applying for. I see it as a period of growth and lots of learning - both in research and design methods.

I currently put it on my CV as "Researcher in .."
I didn't feel like this was't transparent, as I was funded and carried out research in that time.
However now I am preparing for an interview, I think I perhaps should have mentioned it on my CV.

  • Qs:
  • For this upcoming interview - should I just mention it in my experience as a Researcher, and be open about it being a PhD if asked explicitly? I am worried that in an interview setting, bringing up that I dropped out of a PhD could sound negative and if I become flustered I may not word it well
  • For future, how should I put it on my CV?

I'm particularly interested in hearing from people that have hiring experience, as you may have seen this before! What would you most rather?

I truly didn't mean to be un-transparent. I now realised I defo shoulda put it as a bullet under the experience on my CV.

Thanks so much for any help. I hope this is within the remits of the sub-reddit.

6 Comments
2025/01/30
11:23 UTC

2

How easy to find a job in Europe

Hi everyone!

I studied anthropology, and since we specialize in research methods and techniques—and UX Research seems to have good career prospects—I'm considering specializing in this field.

However, the information I find is quite unclear. Some colleagues from Southern Europe (Croatia, Spain, Portugal) say it's hard to find a job because companies don’t yet fully understand or value UX Research. Meanwhile, colleagues from the North (especially Germany) say the market is saturated.

Could anyone provide some insight into the real job opportunities in this field? Thanks! 😊

8 Comments
2025/01/30
11:02 UTC

0

More about UX Research

hi! i graduated in december with my bachelor’s in anthropology with a pre-health certificate and came across UX research on an ad banner at my school and thought I would look into it. i’m quite interested but i am hoping someone can share more about what a day to day looks like for someone in this career. i’d also appreciate any tips on how i can leverage the skills i gained through my education to market myself better during my application and interview process. as well as what hard skills i should acquire to make myself a more competitive applicant. i had a research assistant role through my school for a semester and i interned at a healthcare nonprofit but i do not have direct experience as a ux researcher and want to break into the field. any suggestions you might have for me would be really appreciated. thank you!

3 Comments
2025/01/30
07:36 UTC

1

Advice on learning more about/gaining experience in UX Research?

I’m currently a Masters student in a UX program and research is currently piquing my interest. But because my degree is virtual, there’s not many opportunities I can pursue with my university.

Any recommendations on where to start gaining knowledge about UX research practices? Or any opportunities I should jump at should they cross my path?

I’d also love to learn about your background as UX Researchers and any advice you have for me?

7 Comments
2025/01/30
03:18 UTC

5

First time conducting an interview- are my questions right?

Hi there!

I am currently in a UX Design Certificate Course from Google and need to conduct interviews for the first time. Since I do not have a professor or colleagues to collaborate with in making sure these questions are fitting for the project, I would love some feedback from the Reddit community.

I chose, "Design an app and a responsive website that helps customers diagnose issues with their houseplants"

My interview goals:

-I want to understand common challenges people face when taking care of their houseplants.

-I want to understand the frustrations people experience when they have issues with their houseplants.

-I want to understand what people do to diagnose issues with their houseplants.

Screener Questions:

  1. Do you own a smartphone?

  2. Do you own at least 1 houseplant?

  3. Have you ever had issues with your houseplants?

Interview Questions:

  1. Can you tell me about the plants that you have?

  2. What kind of issues have you had when taking care of your plants?

  3. How do you go about diagnosing issues with your plants? Or What has been your experience of trying to diagnose issues with your plants?

  4. What challenges do you face when taking care of your plants?

  5. Have you ever used an app before to help you take care of your plants?

-What was that like?

-Any challenges?

-What worked well for you?

-Suggestions?

Thank you for anyone who takes the time to respond to my inquiry, I greatly appreciate it.

7 Comments
2025/01/30
00:25 UTC

80

Feeling existential as PMs at my org have started using AI to synthesize interviews.

The PMs at my org have started using AI to synthesize interviews and are presenting this in team meetings. I am the only UX research on the team, so understand that they see this as a way to increase efficiency.

In the last month or so, as they have increased the use of AI work I have noticed that the PMs have shifted away from using my scripts and research planning and started to book meetings with internal and external shareholders without me, and then proceed to AI synthesize their finding and create share-outs.

I would love to hear some lived experiences around this topic and how to dealwith this existentialism that I am feeling. How can I continue to add value through the lens of UXR in a growing AI solutions workforce.

28 Comments
2025/01/29
20:48 UTC

2

Agencies for contracts

What agencies (and at which clients/companies) have you worked a contract through? How was it? I’ve entered a pipeline with an agency I haven’t seen discussed in any communities, so I think it would be good to start a thread to help me and others see what’s out there. Thanks!

4 Comments
2025/01/29
20:39 UTC

4

Respondent alternates for recruiting software developers

Hi, does anyone know of any recruiting platform where I can find Software developers to talk to? I'm using respondent right now but it seems buggy and not to good of a pool so far.

9 Comments
2025/01/29
19:51 UTC

1

Amazon UX Design Internship - Summer 2025

Hi!

I just got an Amazon UX Design internship offer at their New Jersey office. I just wanted to try to connect with others who may be interning at the same location?

Or, if you interned for them in the past and have any insights, feel free to share! I’m a sophomore in undergrad, so I don’t have much experience haha. Anything I could know beforehand would be very helpful. Looking to connect!

Thank you so much :)

2 Comments
2025/01/29
18:53 UTC

8

Has anybody created a workshop after they have socialized Jobs-to-be-done outcomes and statements?

I want to create a workshop to PMs about how to use Jobs-to-be-done outcomes and innovate on them, but I'm unsure about what to do. I work in a travel company with low UX maturity so need something actionable and relevant.

The goal is to move from outcomes to innovation and I want a workshop that gives them an example about how to do that.

Thank you!

8 Comments
2025/01/29
18:50 UTC

1

Struggling Between UX vs. UI Course at Career Foundry – Need Advice!

Hey everyone,

I’m currently torn between taking the UX Design or UI Design certificate at CareerFoundry and would love to hear from anyone who has taken either of these certificates. (I know a boot camp is not seen super well on the market, but its financed and i do also have other experiences)

1) Your Experience with CareerFoundry

  • If you have taken either the UX or UI certificate, I’d love to hear about your experience.
  • Did you feel well-prepared with your gained Design-Skills, wireframing & prototyping + with Figma ?
  • What were the strengths and weaknesses of it?

2) Advice on Choosing UX vs. UI

  • Based on my background (see below), which certificate would you recommend?
  • If you work in UX/UI, do you think focusing on UI design would make me more competitive in UX Designer applications?

My Background

  • Education: Bachelor in Business, Master in Online Communication (creating protoypes for 1 website + 1 app with CANVA)
  • Marketing: 3 years experince in digital markeitng, social-media, Created print media and social media visuals, hands-on content design
  • UX Research Experience: 6-month internship + 1 year part-time UX Research role.
  • Master’s Thesis: Usability testing & heuristics (full research study but no design/iteration).
  • Design Thinking: 1-year program at Hasso-Plattner-Institut, completed 3 end-to-end projects (1 Website, 1 Physical Product, 1 Concept for class design)
  • Methods I’ve Used:
    • Various design thinking methods across all 6 phases
    • PESTLE, SWOT, Competitor Analysis, Stakeholder Mapping
    • A lot of brainstorming methods: Five Whys, six hats, crazy eight etc.
    • Heuristic evaluation, A/B-Testing, Usability Testing, Card Sorting, Quantitative Analysis
    • persona creation, User Story Mapping, UX Storyboarding
  • Visual Background: Attended an art school (high school level), so I have some creative intuition, but I lack deep design principles knowledge. Some desing work in marketing for print & media

My Learning Goals

UX Design certificate

✅ I want to apply for UX Designer or UX Researcher roles that require a broad skill set. So it could be cool to fill potential knowledge gaps I may have overlooked.
✅ Covers research, prototyping, and design – great for having end-to-end projects for my portfolio
✅ I’d like to refine how to connect research to design decisions (though I already identify usability and design issues - am I missing something deeper?) and learn more about wireframing & design patterns.
🚨 But:

  • I already have strong research and design thinking experience
  • I worry about redundancy, getting bored etc. And i really want to learn wireframing, prototyping, and design patterns in depth.

UI Design certificate

✅ I lack formal wireframing and prototyping skills, especially with Figma. Most of my prototyping has been non-digital (LEGO, wood, paper) I did some prototyping (with Canva) and wireframing.
✅ I want a strong and deep foundation in design principles (color theory, spacing, typography, visual hierarchy, components, consistency).
✅ Could help me become more versatile as a UX Designer with strong UI skills.
🚨 But:

  • It’s focused only on UI, and I don’t want to move away from UX Research/UX Design
  • I might miss something in an end-to-end prozess
  • I heard the sketching / wireframing part might not be that deep
  • I might not have an end-to-end project for my portfolio
    • However, I already worked on two end-to-end projects in a university group setting, where I didn’t do the Figma design. I could simply redo, refine, and add them to my portfolio.
    • Plus, I’m soon taking another Design Thinking class, which includes an end-to-end project. If it’s an app or website, I could also use it for my portfolio.

My Struggle

  • UX: Great for professional alignment, but maybe redundant in a lot of areas.
  • UI: Fills my gaps in visual design, but is it enough for UX Designer roles?

Would love to hear your experiences with CareerFoundry and any advice on which certificate makes the most sense based on my background!

Thanks in advance! 😊

5 Comments
2025/01/29
13:59 UTC

0

Should user research for app focus on specific feature or overall experience of the the app??

4 Comments
2025/01/29
09:58 UTC

0

How do you present the UX ?

Let’s assume you have a single use case for asset management. How would you present it?

You could present it in the research methods section, or you could present it along with design choices, user behaviors, accessibility, and business impact.

Note: You only have a couple of days. How would you manage your time effectively?

4 Comments
2025/01/29
07:24 UTC

10

Is a pdf portfolio okay for ux research roles?

I am a new ux researcher who just graduated from my masters. There is a job I really want to apply for and I am trying to make a portfolio in Framer but there’s just no time to get it done before the application deadline. Would a pdf suffice? I figure I can really tailor it to the job post and I can also make it clickable so navigation through the pages should be easier. What do you guys think?

9 Comments
2025/01/29
00:02 UTC

0

How to determine my target audience?

Hey.

I am new to the UX design field, and I want to create a portfolio. So, I decided to work on a couple of projects. From what I learned the first step in UX design is conducting UX Research. You need to make sure that you get the right participants. To eliminate unfit participants, you need to conduct a screener survey. But that only works when you know exactly the demographics and your target audience.

In my case, I want to do a UX study for an app, but I consider every person a potential user. They can be people of all ages, of any sex, and from any country, so I don't have a specific target audience. So, what should I do to ensure that my participants will provide me with the necessary data to produce good UX research results?

Thank you for taking the time to check this post. Thank you so much for your answers.

7 Comments
2025/01/28
21:38 UTC

3

Can You Work in UXR and UX Design?

Forgive me if this is a stupid question. I’m currently a sophomore in undergraduate majoring in either sociology or cognitive science. I understand the job market is bad and everything, but I was wondering if being able to do both UXR and UX design is viable and sought out after. What type of roles/positions come with this? I was thinking of this because my uni has a digital media major, so I could double major in sociology/cognitive science and Digital Media which I find interesting. Please enlighten me!

16 Comments
2025/01/28
18:55 UTC

0

Looking for German architects/BIM engineers - where to find them for research interviews?

Hi r/UXResearch community!

I'm an independent researcher working on a project to enhance design and collaboration workflows for architects. I'm specifically looking to connect with architects and BIM engineers from Germany who work on residential projects.

Could you recommend where to find and reach out to German architects for research interviews?
Any advice on research communities, forums, or platforms where German architects hang out would be greatly appreciated.

Also, if there are any architects or BIM engineers in this community, I'd be grateful if you could consider sharing your experience with me!

Thanks in advance for your help!

4 Comments
2025/01/28
18:43 UTC

2

Microsoft Clarity session playback recordings

Hi all,

I've been using Microsoft Clarity for some time now at our agency for tracking website behavior, using both heat mapping and session recordings, as well as the analytics data integrated with GA for each account.

A question I have is how others are utilizing session recordings in their research. With Clarity specifically, I find the recordings to take vast amounts of time to load for me and often feel like they're not worth my time because of this. Curious as to if others have experienced this issue and how you have been applying them contextually into your research. Thanks!

2 Comments
2025/01/28
16:26 UTC

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