I'm top of my class but I do so much work that it gets difficult to explain everything I've done in 5 minutes. I'm bad at presentation and like to stretch a lot by default. How do I make it crisp and clear? Any YouTube video I can refer to for improving my UX presentation.

We’re implementing a couple of very well known platforms (think a CRM one and an insurance one) but for the initial release the guidance has been to use Out of the Box capabilities as much as possible, avoiding customisation where possible.

We’re trying to produce UX guidance for the various teams but the feedback we’re getting is that it’s not based on what can be done Out of the Box, but instead focused on best practice. As an example, we’ve produced guidance on modal alerts but the insurance platform doesn’t allow us to edit the buttons on such alerts - best practice would be that buttons should give users enough information to aid in their decision.

What’s the best approach here? Should we tailor our guidance to cover whats possible out of the box, or push for best practice and then discuss compromises where needed?

I transitioned from engineering to UX. Lately, I’m seeing a lot of people trying to sell courses on how to be a good designer, how to land your dream UX jobs, how to do only the research that matters…and of course, paid articles, paid workshops, paid portfolio courses, etc. I don’t know if this is the case in every industry or just in the UX industry. Has this always been the case or this is increasingly becoming common in the current job market?

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

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This isn’t me asking the community to complete a case study for me. I’ve already done the project and I’m happy with the results, so are those who’ve taking a quick glance at it.

What I’m looking for some tips with is what should be showcased in a project like this? Which areas would be most important to you?

Should I focus on how recommendations evolve as you log in more? How content is sorted before creating an account with us vs. after? The logic behind how we decide which content to recommend to each user? How does our content recommendations (ideally) lead our users to the platforms primary goal of going into business with us?

What would be your focal points? What’re the most important points to touch on with a project like this? I’ve never created a case study for this kind of project before.

Thank you so much, everybody. I hope you had a wonderful Thanksgiving.

In the next couple weeks I’m joining a new-to-me UX team as a Staff UX Writer. All my roles thus far have been the product of taking on new responsibilities and stretch work around the same org structure and people. I have the chance to make a first impression and set the right tone in a new org for the first time in ~6 years. What advice do you have? What has worked and not worked? Would love a range of perspectives.

My client has a resources section on his website where you can download free pdfs and watch videos. He wants me to add some audio files that the user would pay to download. This feels wrong to me because I have an intuition that "resources" is generally a word for "free stuff". I think they should go in a different section. But it's just a feeling I've got. What do you think?

Hi everyone,

I’m looking for advice and inspiration to improve the design of my app’s home screens. I’ve attached screenshots of the current layout, and while it’s functional, I feel like it could look a lot better. I want to make the background and overall design more visually appealing, but I’m not sure where to start.

Some questions I have: • What kind of background would work well for this app? Minimalist? Gradients? Patterns? • Are there any design elements I can add to make it feel more modern and polished? • Any tips for balancing aesthetics and functionality?

I’d appreciate any tips, tricks, or examples from your own experience or favorite designs!

Thanks in advance!

https://i.imgur.com/FzRMtau.jpeg https://i.imgur.com/33GhDr1.jpeg

I completed the UX design course by Google on YouTube. I realized later that I could get the certification through Coursera. Now I can’t really afford to spend the time going through the same lessons again. I could of course review the lectures that are unique to the Coursera course. I’m really looking forward to getting the certification but was wondering how interactive I would need to be. I’d gladly attempt the quizzes and assignments, but I can’t sit through every lesson again. Thanks

I’ve worked in roles where my title was Senior UX Writer and then Content Designer, now moving to Lead UX Writer. The roles have all been the same responsibility set. Is Content Designer a title that actually describes 99% of good UX Writers? I mean, if I didn’t consider flow, develop IA and documentation, give input on design, and engage in brainstorming with engineers, designers, and product managers, I wouldn’t have kept any of these jobs. I’ve never even heard of an order-taker UX Writer above Senior. Have you?

I’m trying to get a better understanding of e-commerce websites through looking at Awwwards. There are a lot of really nice designs there, but I feel like they only work for those cases where the company only has a few products. Some examples would be Escape.cafe or Lyon-beton.com

They look really great. Fun to explore through, but it feels harder to navigate through the site. There's a lot of branding elements that take up front page real estate. For example, huge sections of typography and product messaging. And just giant images in general because there are less products available to show off. I'm wondering if all this would work for websites that have thousands of products? Does it actually help sell products by having such a flashy website? I’m not necessarily even talking about large marketplaces like Amazon or Walmart, but rather other e-commerce sites that focus on a category but still have a ton of products. Like for example maybe fashion brand websites like Bottegaveneta.com or biking website Specialized.com These feel more static and generic like a Shopify website.

Alright, so I applied a while back to a level 4 apprenticeship position in User-Centred Design (and while this is a UX subreddit I figured it might still be suitable since the terms are used interchangeably and the differences are subtle) in the NHS. This will be the 6th time I've applied for this kind of thing, and the 5th time out of those where I was given an interview.

"But wait, that means this isn't your first interview!"

While that may be true, it remains my first in-person interview, not just in this industry, but in general. So long story short - I'm nervous.

To put into perspective what I put on the table compared to other applicants, I have BTEC Level 3 Extended Diploma in IT, and two and a half (so far) UX certificates (the kind that promise you you'll find a job at the end (I took these knowing this wouldn't happen)) and absolutely zero experience. To clarify, I have a lot experience in customer service and a little in digital marketing, but none in UX.

So long story short, I'd like to hear your thoughts and advice on how I could come out on top when other applicants might offer more than I can, or worst case on how I can deliver a confident performance and gain valuable experience for next time.

Oh yeah, and the interview panel consists of a Director and a Content Designer. I haven't been told what will be in it or what will happen after.

TL:DR - Give me some thoughts and advice on how I can do well in an interview with little qualifications and even less experience.

Thanks everyone for your much appreciated help!

PS: This is also my first post here, I hope I'm welcome!

Besides intercom, zendesk, hubspot any of your workplaces looking into newer tools to collect customer responses that's part of your tools to make research easier?

Hey all!

I've been thinking about how AI could potentially handle usability testing. The idea would be AI agents that can actually navigate live websites while thinking out loud, kind of like an unmoderated usability test.

The interesting part is they could theoretically be "recruited" similar to real participants - you'd input your screener questions and demographic preferences, and the AI would form a persona from that (including stuff like mood and environmental factors) before running through the test.

These AI testers would understand typical research prompts like "You're on REI and need hiking boots - find a pair you like and add them to cart" and could do most basic actions (clicking, scrolling, typing, etc) while voicing their thoughts.

Curious what you all think about this direction:

1. This sounds awesome, I'd definitely want to try it out
2. Skeptical but interested if it can actually capture human nuance
3. Not interested even if it works as described (would love to hear why!)

What's your take on this? Could AI testing actually be useful or is it missing something fundamental?

Long Form help

I'm currently redesigning a multi-page data input application. One challenge I'm facing is incorporating a wide table into the new page structure, as the available space in the content area is limited.

To address this, I'm considering using an accordion component. This would allow me to display the table titles concisely and expand them to reveal the full details when needed. This approach would be particularly effective for handling multiple table rows, each with potentially lengthy titles and descriptions (up to 500 characters).

The user would potentially edit the information later so it needs to be able to go back into an edit mode.I'm open to other suggestions or alternative solutions that might be more suitable for this specific use case. Any insights or recommendations would be greatly appreciated.

The original page is at the bottom

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

Hey I am starting to design mobile apps. Is there a good free online resource where I can learn which fontsize, color and so on to use for good ui?

Long story short I got a referral at a mid sized public company and accepted the job. Pretty sure I’m under qualified but managed to fake it in the interview enough to get an offer. I’m the youngest and at the lowest level of designer at this company. Everyone is more experienced and will likely judge my work. Feeling scared that they will sense my inexperience and don’t want to be put on the chopping block if I fail.

Has anyone been in a similar position? How do you effectively deal with this? Any advice?

How to Add TOC to pages, change from vertical to horizontal navigation, track click counts on pages? Appreciate it :)

Updating my portfolio for the first time in a 3 years, and looking for the best method to use to display UI and UX work done in Figma. Or if there were any great portfolio examples I could use for inspo.

I'm curious what the current best practices are for handling links—esp internal links w/in a website. Should they open in new tabs, or not? At my last job, our rule was "open in same tab for internal links; open in new tab if linking outside client website."

My new job doesn't really have any kind of consistent process.

Personally I prefer not being forced to open a bunch of extra tabs, but I'm far enough removed from the ins & outs of UX that I'm not confident in making the argument to my IT team. I'd like to be able to make the argument from a UX perspective but also from a technical side (e.g., extra processing required to open have multiple tabs open) & security (I recall reading a while ago that there's a security risk with using target="blank" but not sure if that's still a concern?).

Just took a skills assessment for a role that used TestGorilla.

The questions for Figma were not well written and hard to follow, and as a result I got a 48% score.

I've been using Figma for 6 years.

Has anyone else had this happen to them?

I’m planning an unmoderated open card sort using Optimal Workshop. I’m interested in learning how participants group and label content.

Additionally, I would like to also ask participants to put aside content that they want to see in the homepage. However, I’m not sure how to set this part up since Optimal workshop doesn’t allow participants to duplicate cards.

Should I ask it as a post study question? Or would this work best as a moderated card sort instead?

As a IT-technician specialist within Software hosting it sometimes strucks my mind about what is happening on the "other side". So here i am, asking basically - What is your job more specifically? Do you find it meaningful or important?

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.