/r/userexperience

Photograph via snooOG

A community where professionals, enthusiasts, and individuals interested in the field of user experience can share knowledge, ask questions, and engage in discussions about various UX-related topics.

If you're curious about entering the field of user experience, please read the Getting Started wiki section before posting

User experience design is the process of enhancing user satisfaction by improving the usability, ease of use, and pleasure provided in the interaction between the user and the product.

User experience design encompasses traditional human–computer interaction (HCI) design, and extends it by addressing all aspects of a product or service as perceived by users.

Rules

  1. Off-topic posts will be removed
  2. No blog spam or marketing materials for agencies/services that masquerade to be articles
  3. follow reddiquette
  4. no self-promotion or surveys
  5. No promotion of agencies, vendors, services, or software
  6. No memes, image macros, screen caps of UIs you don't like (try /r/crappydesign) and other low effort image posts. Informative images, images necessary to illustrate questions, or imagery accompanied with useful analysis are generally allowed.
  7. Put career/school questions in the stickied 'Career Questions' thread
  8. Put portfolio critique requests in the stickied 'Share Your Portfolio' thread

Related subreddits

r/web_design
r/design
r/usability
r/hci r/IxD

/r/userexperience

129,934 Subscribers

0

Opinions or suggestions on my social media platform post view?

How could this view be improved or changed?

2 Comments
2025/01/31
03:31 UTC

17

Some say UX is just tweaking buttons and sitting in meetings. Others say it’s deep research, presentations, and complex design. Which reality do you experience in your life most of the time?

Person 1: “I spent 3 weeks talking about and updating 2 cards and 2 buttons. People act like you need to be a rocket scientist to do this job. 90% of my job is going to mundane meetings and updating button colors and text size. 90% of the UX jobs I've had are exactly like this.”

Person 2: “If you don’t have a firm grasp of user research, advanced UX design principles , and the ability to present and defend your decisions to stakeholders, you won’t last 2 months in this role. My job involves deep research, usability testing, wireframing, prototyping, and iterating based on real user data. Every decision has to be backed by evidence, and I’m constantly collaborating with developers, product managers, and other designers to create seamless experiences.”

Which reality do you experience in your life most of the time?

23 Comments
2025/01/30
16:57 UTC

0

What might be a better place to put the hashtags here?

This is for my social media platform Tagora I’m releasing soon

6 Comments
2025/01/30
12:23 UTC

2

design of a survey

A politician conducts an annual survey to determine the priorities of their constituents. Each category of the survey, for example housing, has a list of possible solutions that a constituent must rank in order of their preference.

I have tried to convince the politician that requiring every solution to be ranked results in apparent support for a solution that there is no support for.

So instead of a ranking :

1 solution a

2 solution b

  • solution c

This ranking is required :

1 solution a

2 solution b

3 solution c

Additionally, many people will be unfamiliar with some proposed solutions and not have a preference. Ranking these solutions randomly will also generate noise in the data.

Is there a flaw in my reasoning ? What argument can I make to the politician.

7 Comments
2025/01/30
02:46 UTC

6

Advice needed

Hi all, Recently, I received an offer from a startup where my pay would be substantially higher than what I'm making right now. It requires me to move back to New York, where I'm originally from, which makes me very excited. However, I would be the first designer to ever work at the company. My current job is at a Fortune 500 company based in Minneapolis. Although I'm the only designer in my business unit, there are other designers in different business units that I can go to for advice. The pay is lower than the offer I received but still good. The issue with my current job is that we were recently notified that the business unit I work in will shut down by the end of next year, and I was informed of this just a few months after moving to Minneapolis. The challenge with the startup is that after doing some research, I found out they've let people go for no apparent reason. I also saw some responses from the company on Glassdoor that seemed very unprofessional. Additionally, since it's a startup, I'll likely have to wear a lot of hats because the company probably won't hire others. I'm feeling a bit lost because I really want to move back to New York to be with my family, and the pay is great, but l'm having second thoughts about the startup. What would you guys do?

7 Comments
2025/01/28
14:07 UTC

8

The best (and worst) Design Reviews you have been a part of?

I'd love to hear what makes a good Design Review and what makes a bad Design Review in your experience. What are the processes, rituals, expectations, etc.? I feel that a lot of design orgs go through the motions, but aren't very intentional with how design reviews work.

I get there will be a bit of "it depends" based on team size, the product, in-house vs. agency, remote vs in-person, personalities, etc., but what works for you?

3 Comments
2025/01/27
18:21 UTC

1

Help! Need resources on Designing Parking Management Systems

I'm designing for the Management System(Web portal, dashboard, kiosk) of a Multistorey Car Park. I'm not finding resources in Ux designer's perspective. I need help to know how the system can work as a cohesive whole, and how I should prepare it to hand it over to the developer. Any material (research papers, videos, blogs) will be of great help.

3 Comments
2025/01/14
03:16 UTC

409

I believe in paying taxes, but the US income tax form is one of the ugliest forms ever designed.

It moves the eyes way too much and immediately triggers the "boring homework" nerve from gradeschool. It mentally overloads on every inch and has no consistency. I barf every year I fill it out.

99 Comments
2025/01/12
03:47 UTC

11

Resource recommendation

What books or other resources would you recommend for someone who has an app and wants to now start testing user experience when using the app through questionnaires and focus groups (Though open to other means if better)? Also about considerations that have to do with ensuring that the app is safeguarded from being scooped.

Thank you!

14 Comments
2025/01/10
11:47 UTC

4

Automated sitemap tools

What's the latest & greatest software for automated site maps and user flows? There's so much garbage out there, and doing them manually in Figma or Sketch for large websites & apps with hundreds of pop-ups or modals is so tedious and time consuming. What are you using these days?

3 Comments
2025/01/08
19:40 UTC

7

Possible Thesis Options for UX in AI

Hello. My gf is approaching her thesis semester in her Master’s course in Interactive Media Systems, focusing on UX/Mixed Reality.

She wants to focus her thesis on integration of UX and AI, and she’s not sure where to start when it comes to selecting where to focus on, or what topics would stand out. If there is active research going on where UX is used to enhance AI experience, please let me know if you guys have any suggestions in this regard.

Thanks a lot! :)

11 Comments
2025/01/04
14:40 UTC

0

UI/UX - is really a LANGUAGE

I was thinking how we interact with software applications through a User Interface and came across the insight and thought that User Interface is like a language that UI/UX developers create in order to make working with that application - intuitive for the user. Now, due to the emergence of LLMs, many people are ditching traditional User Interfacing and users are now directly communicating to a system through Natural Language - which has it's benefits - but many a times, based on what the user intends to do with the system, his/her prompting skills might not be good enough to make it do exactly what he/she needs it to do.

For example, if I want to create a video editing application like premiere pro, then the UI/UX designer would think about what "tools" will the user use on his videos, like - cut, move, resize, visual effects, transforms, and so on - and they would generate buttons/workflows that can be intuitively followed by a user via the application without explicitly using natural language to define what each button and click is supposed to do. So, in a way, UI/UX developers generate a Grammar, It's Alphabet and the Language of it (In the context of Theory of Automata). So, through natural language, doing this becomes a rigorous task for users. What insights, thoughts and ideas do you have on this?

6 Comments
2025/01/01
10:13 UTC

10

Portfolio & Design Critique — January 2025

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

12 Comments
2025/01/01
05:00 UTC

1

Career Questions — January 2025

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

10 Comments
2025/01/01
05:00 UTC

33

Alternatives to UX/UI as a psychology major with minor in computer science?

I am very interested in UX as a current undergrad student but as I learn more about the career the more I am unsure of it is a good fit for me. I love the technical aspects like stuff about research and designing etc. but I am unsure about the real-world aspect of the job. From what I’ve read, it’s a lot of convincing shareholders and constantly having to prove yourself to your superiors.

Like I said, I have been really enjoying learning about how to create a portfolio and how to create a study and how to design elements but I have concerns about the real world corporate stuff.

I was possibility interested in accessibility design as well because I have a lot of experiences with psychology and ADA compliant tech but is it similar in real life to UX?

Sorry I know that this might not make sense but I am just starting research into this and I am wondering if there is other options with similar properties that align with my interests and passions.

Thanks!

26 Comments
2024/12/31
01:09 UTC

12

How would categorize UX principles holistically?

I'm talking about ux, ui, psychology etc..

I’m familiar with the 10 usability heuristics, cognitive biases, scanning patterns, Gestalt principles, and so on. But I’m curious—what else is out there? Most of these seem to be well-researched and commonly used, but I’d love to be in a position where I can look at a screen and immediately pinpoint what’s happening.

For example, if I see a header next to its content, I’d know that’s the proximity principle. Or if a bunch of options are simplified into just a few, I’d say that’s Hick’s Law.

What other concepts or frameworks can help me better identify and analyze these patterns? How would you categorize them?

7 Comments
2024/12/24
09:11 UTC

74

What’s the most overlooked aspect of UX design?

What’s that one part of UX design that tends to get overlooked or underestimated?

I’d love to hear your thoughts on the small details that make a big difference!

92 Comments
2024/12/17
15:24 UTC

261

Not sure I’m enjoying UX anymore

Hi everyone,

I’ve been a UX Designer for 8 years (with 3 years as a BA before that), and I’ve been grappling with some growing dissatisfaction with my work lately.

It feels like the job has become increasingly harder to enjoy or find fulfillment in. The challenges are piling up: tighter timelines and resources, unrealistic expectations, constantly shifting project dynamics, and colleagues or clients who either assume they can do my job or leave me completely unsupported with complex problems to solve on my own. On top of that, company management seems disconnected, showing little respect for the craft.

We’re told we’re working in “agile,” but in practice, we’re constrained by waterfall realities. Design work is often underestimated or sold by people who don’t fully understand what’s involved, and it all feels like a relentless grind.

I think a lot of this is the reality of working in a small studio where resources are stretched too thin. I’ve been lowkey looking for another job but market is in the gutter where I am, so it’s got me questioning whether I should be looking at a career change. (But, god, what would that even be?)

I used to love this work - I loved finding a niche in the tech space that allowed me to be creative and put my empathy to good use. But now, it feels like constant conflict: decisions are hard, conversations are harder, and I end each day feeling defeated. These problems have always existed but it feels harder these days. Again, maybe that’s just me and my tank is empty. Or maybe it’s winter kicking my ass.

Has anyone else felt this way? Is it better elsewhere?

Thanks for listening—I’m just feeling at a loss today.

88 Comments
2024/12/06
14:38 UTC

3

How do I present my UX work in front of the Jury when in Design School?

I'm top of my class but I do so much work that it gets difficult to explain everything I've done in 5 minutes. I'm bad at presentation and like to stretch a lot by default. How do I make it crisp and clear? Any YouTube video I can refer to for improving my UX presentation.

3 Comments
2024/12/05
20:34 UTC

2

UX guidance when developing using Out of the Box software capabilities

We’re implementing a couple of very well known platforms (think a CRM one and an insurance one) but for the initial release the guidance has been to use Out of the Box capabilities as much as possible, avoiding customisation where possible.

We’re trying to produce UX guidance for the various teams but the feedback we’re getting is that it’s not based on what can be done Out of the Box, but instead focused on best practice. As an example, we’ve produced guidance on modal alerts but the insurance platform doesn’t allow us to edit the buttons on such alerts - best practice would be that buttons should give users enough information to aid in their decision.

What’s the best approach here? Should we tailor our guidance to cover whats possible out of the box, or push for best practice and then discuss compromises where needed?

4 Comments
2024/12/03
19:11 UTC

4

Why is the UX field full of people selling courses?

I transitioned from engineering to UX. Lately, I’m seeing a lot of people trying to sell courses on how to be a good designer, how to land your dream UX jobs, how to do only the research that matters…and of course, paid articles, paid workshops, paid portfolio courses, etc. I don’t know if this is the case in every industry or just in the UX industry. Has this always been the case or this is increasingly becoming common in the current job market?

9 Comments
2024/12/03
13:58 UTC

2

Portfolio & Design Critique — December 2024

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

17 Comments
2024/12/01
05:00 UTC

3

Career Questions — December 2024

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

10 Comments
2024/12/01
05:00 UTC

5

Does "resources" on a website generally imply free of charge?

My client has a resources section on his website where you can download free pdfs and watch videos. He wants me to add some audio files that the user would pay to download. This feels wrong to me because I have an intuition that "resources" is generally a word for "free stuff". I think they should go in a different section. But it's just a feeling I've got. What do you think?

6 Comments
2024/11/29
11:32 UTC

0

Need Tips for Improving My App’s Home Screen Design

Hi everyone,

I’m looking for advice and inspiration to improve the design of my app’s home screens. I’ve attached screenshots of the current layout, and while it’s functional, I feel like it could look a lot better. I want to make the background and overall design more visually appealing, but I’m not sure where to start.

Some questions I have: • What kind of background would work well for this app? Minimalist? Gradients? Patterns? • Are there any design elements I can add to make it feel more modern and polished? • Any tips for balancing aesthetics and functionality?

I’d appreciate any tips, tricks, or examples from your own experience or favorite designs!

Thanks in advance!

https://i.imgur.com/FzRMtau.jpeg https://i.imgur.com/33GhDr1.jpeg

8 Comments
2024/11/28
14:35 UTC

9

UX Writer vs Content Designer: Experience Has Me More Confused

I’ve worked in roles where my title was Senior UX Writer and then Content Designer, now moving to Lead UX Writer. The roles have all been the same responsibility set. Is Content Designer a title that actually describes 99% of good UX Writers? I mean, if I didn’t consider flow, develop IA and documentation, give input on design, and engage in brainstorming with engineers, designers, and product managers, I wouldn’t have kept any of these jobs. I’ve never even heard of an order-taker UX Writer above Senior. Have you?

11 Comments
2024/11/19
23:33 UTC

3

Are there any examples of large e-commerce sites with the flashy styling of small selection e-commerce sites?

I’m trying to get a better understanding of e-commerce websites through looking at Awwwards. There are a lot of really nice designs there, but I feel like they only work for those cases where the company only has a few products. Some examples would be Escape.cafe or Lyon-beton.com

They look really great. Fun to explore through, but it feels harder to navigate through the site. There's a lot of branding elements that take up front page real estate. For example, huge sections of typography and product messaging. And just giant images in general because there are less products available to show off. I'm wondering if all this would work for websites that have thousands of products? Does it actually help sell products by having such a flashy website? I’m not necessarily even talking about large marketplaces like Amazon or Walmart, but rather other e-commerce sites that focus on a category but still have a ton of products. Like for example maybe fashion brand websites like Bottegaveneta.com or biking website Specialized.com These feel more static and generic like a Shopify website.

2 Comments
2024/11/19
06:27 UTC

3

How do I Prepare for my First Interview

Alright, so I applied a while back to a level 4 apprenticeship position in User-Centred Design (and while this is a UX subreddit I figured it might still be suitable since the terms are used interchangeably and the differences are subtle) in the NHS. This will be the 6th time I've applied for this kind of thing, and the 5th time out of those where I was given an interview.

"But wait, that means this isn't your first interview!"

While that may be true, it remains my first in-person interview, not just in this industry, but in general. So long story short - I'm nervous.

To put into perspective what I put on the table compared to other applicants, I have BTEC Level 3 Extended Diploma in IT, and two and a half (so far) UX certificates (the kind that promise you you'll find a job at the end (I took these knowing this wouldn't happen)) and absolutely zero experience. To clarify, I have a lot experience in customer service and a little in digital marketing, but none in UX.

So long story short, I'd like to hear your thoughts and advice on how I could come out on top when other applicants might offer more than I can, or worst case on how I can deliver a confident performance and gain valuable experience for next time.

Oh yeah, and the interview panel consists of a Director and a Content Designer. I haven't been told what will be in it or what will happen after.

TL:DR - Give me some thoughts and advice on how I can do well in an interview with little qualifications and even less experience.

Thanks everyone for your much appreciated help!

PS: This is also my first post here, I hope I'm welcome!

7 Comments
2024/11/18
22:05 UTC

53

Is this worth it?

45 Comments
2024/11/18
05:55 UTC

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