/r/ModSupport

Photograph via snooOG

An official admin-moderated community to provide a space for moderators to discuss mod related topics. Please check out our pinned posts for more details!

Welcome to /r/ModSupport

subreddit guidelines

  1. No posts appealing admin actions. If you want to appeal an admin action, please use the appropriate report form. More details about this in our pinned post

  2. No calling out other users or subreddits. Posts or comments calling out other users or subreddits may be removed. If you need to discuss something sensitive in nature about another user or community, please send a modmail to /r/ModSupport

  3. No insults or uncivil behavior. Please keep posts and comments free of personal attacks, insults, or other uncivil behavior

  4. No off-topic posts. Please keep posts on the topic of moderation on reddit

International Communities

/r/ModSupport

102,442 Subscribers

5

Does new reddit's mod queue keep breaking for anyone else?

There's been a noticeable increase in mod queue issues on new reddit in the last couple weeks. I couldn't access it for a straight week (checking maybe 1-2 times a day except more on weekends). Then it started working, then it failed again. It's working fine today, but the remove queue just gave me an error. AFAIK it's just new reddit, as toolbox works but I don't like the UI

I'm not sure if there's a more relevant sub for this question, so if there is, please point me that way :D

9 Comments
2024/11/02
23:30 UTC

0

Becoming the Top Mod

I'm trying to become the Top Mod for r/heelonly since the Original Top Mod got his account permanently suspended a while ago and a couple weeks ago, the other mod with me got his account suspended. I was never given Full Mod Permissions when I first became a mod so I'm unable to: Add Other Moderators to Help or Approve Users etc. I made 2 posts on r/redditrequest but they were off no help to me so idk what to do. Does anyone have any advice on what to do ?

7 Comments
2024/11/02
22:57 UTC

1

Report system not working

I just had a 16 year old posting in an NSFW sub. When attempting to report, the screen with reasons comes up (with some missing) and none of the reasons can be selected to move on to the next phase of reporting. Please suck less. I shouldn't in any way have to go out of my way to report sexualization of a minor.

7 Comments
2024/11/02
22:11 UTC

0

What to do if on redditrequest, no automod replies to your request?

Usually an automod makes a reply asking for plans for for you to contact the subreddit.

i didnt get one

When I asked the modmail, they send this form to contact

https://support.reddithelp.com/hc/en-us/requests/new?ticket_form_id=29163344078100

But there's no option for no automod reply

4 Comments
2024/11/02
22:06 UTC

0

my own sub is banned for unmod

not sure why its banned

I was active sitewide

out of many only one sub was banned

already sent mod mail to modsupport ,how to take sub back

3 Comments
2024/11/02
21:02 UTC

0

I can't seem to pin highlights/posts in my profile

As i try to do it, it says "Highlight konnte nicht aktualisiert werden" its german for "highlights couldn't be updated". What could cause this problem?

Yes the post was done in my profile and not a subreddit.

1 Comment
2024/11/02
20:12 UTC

0

I was chosen by a friend to be a mod for a subreddit he made

This is the first time that i'm becoming a mod. I really don't know what to do but I wanna support him cuz his idea is cool to me. So, can anyone explain what I should do from the base? I don't even know what mods do. What should I write in those pinned posts? etc

16 Comments
2024/11/02
17:19 UTC

1

Post flairs/tags not showing up on my subreddit (android)

The flairs I made are showing up at the top of the subreddit by the option to sort the feed. But they aren't showing up when creating a post, the only thing showing up under "add tags & flair" are the universal tags, NSFW, spoilers and brand affiliate

4 Comments
2024/11/02
16:21 UTC

0

How do I invite people to a private server

When I send a link invite through discord for example it doesn't show the community, how do I invite specific people exactly?

3 Comments
2024/11/02
12:27 UTC

0

Why does it read that I have 3 members on the face of my group, but 0 on the back-end?

I had set my group to be on Restricted-mode meaning that only Approved Members can join, but I do not see where exactly I approve them?

1 Comment
2024/11/02
05:53 UTC

3

Upvote problem

I am again posting a question regarding an unresolved issue with my subreddit..earlier I mentioned that I am not able to see any upvote (except my single autoupvote) on my posts despite my posts being viewed and shared so many times..so after checking all the settings of my subreddit..to check if there is some technical glitch in my subreddit or my posts are actually not upvotable, I asked one of my family members to upvote my post..he did it 3 days ago but surprisingly his upvotes are also not showing on my post. Still only my single autoupvote is showing..so I guess it is confirmed that something is wrong with my subreddit...can anyone shed some light on this and tell me what is the actual reason behind this? Any settings issue of my subreddit or any policy of reddit? -I also checked by logging in on both mobile and desktop but the issue is still the same.-

6 Comments
2024/11/02
04:22 UTC

8

someone constantly creating accounts

There is this guy who I already have a Civil Stalking Protection Order in effect against, he keeps making accounts and making posts in the subreddits I moderate and also replies to my posts in other subreddits. Not all of them are offensive, but he leaves little breadcrumbs that it's him.

I'm genuinely afraid for my safety, hence the CSPO in effect (and subsequent warrants for his arrest issued for violating the CSPO several times). Not sure who I can report this to since it's such a convoluted story.

Any advice?

37 Comments
2024/11/02
02:18 UTC

0

Is this a scam?

From: Reddit hello@redditforcommunity.com Date: Fri, Nov 1, 2024, 12:35 PM Subject: Your October 2024 Reddit mod newsletter (aka Snoosletter) To: <me>

Reddit Logo Copy of Blog Featured Image - Duo Chat Bubbles (1920 x 1080 px) (600 x 200 px)

Hi, mods! 🎃 Happy (belated) Halloween, if you celebrate! We're back with another edition of Snoosletter: Reddit's monthly newsletter for moderators. A few things you'll find in October 2024's edition:

Events: RSVP to Mod World (Reddit's largest virtual mod event)–everyone who signs up gets swag Product updates: AMA enhancements and the mod mail ban evasion filter Community spotlight: r/ModernistArchitecture Something extra: More spooky photos like the ones below

6 Comments
2024/11/02
01:33 UTC

0

Can I get the slug of a subreddit case changed?

I don't know if this can be done, but would love to add a capital p to the WordPress subreddit. (I know that r/askreddit redirects to r/AskReddit)

It's kind of a silly part of WordPress internals, but it would be fun to add our sub.

u/photomatt was suggesting it here:

https://www.reddit.com/r/Wordpress/comments/1fwnybm/lets_capitalize_the_p/

Thanks!

12 Comments
2024/11/01
20:28 UTC

0

How do I link to other related communities?

Sorry, I’m sure I read this somewhere but cannot find it again. I’m just starting my community and would like to link to other related communities. Please advise. Thank you in advance.

5 Comments
2024/11/01
16:52 UTC

10

A user needed to be approved?

We don’t require users to be approved, but it came up that one did. Does anyone know what that’s about?

10 Comments
2024/11/01
12:59 UTC

8

Stale Monthly Community Digest Report

Our sub is subscribed to receive the Monthly Community Digest Report. The latest one (received today) is an exact copy of the one from a month ago. What's up with that?

6 Comments
2024/11/01
10:25 UTC

0

Is there a way to change others wrong post flairs as a moderator?

I've been noticing a lot of people flairing their posts Incorrectly in my subreddit and its putting their posts in the info column. Is there a way to change their post flair?

5 Comments
2024/11/01
07:37 UTC

47

ModSupportBot suggested adding to the mod team a Redditor with no posting history

Hello Admins.

I got a message from ModSupportBot offering a list of Redditors that could be added to the moderator team. (That's a great service, by the way. Thank you.) But it suggested a Redditor with a blank posting history.

Let me suggest that you may want to update ModSupportBot so that it excludes such Redditors from the list of potential moderators. Thank you.

23 Comments
2024/10/31
23:14 UTC

1

Subreddit auto-restricting itself, ultimately resulting in my loss of moderator privileges

About a year ago I made a post to /r/modhelp or perhaps /r/ModSupport but I can't recall which, because I deleted my submission after receiving my answer. Really wish I didn't though, as the answer and thread would be very helpful today. My fault for sure.

My question was about why a subreddit I moderated kept on auto-restricting itself. I configured the settings to be "public" and would check on the sub, and it would switch to 'restricted' status. I'd make it public, and it would switch to restricted again, automatically.

After doing this several times I came here for help and asked why it was happening. The answer I received was because the subreddit wasn't being moderated enough and that subreddits with low moderation volume get automatically restricted. Ok. New news for me.

Opened the sub again and all was fine until a /r/redditrequest notification came through that another reddit user wanted to take over the subreddit due to the restriction on submissions and apparent inactivity in the sub. I ended up inviting that user on as a moderator, but it didn't work out.

Today I was notified by user u/modcodeofconduct that I've been removed as mod (and learned it was given to the mod who made the /r/redditrequest) and they cited Rule 4 (https://redditinc.com/policies/moderator-code-of-conduct).

Although it's true I haven't been a very active moderator, I haven't been absent either. And I did make a good-faith effort to understand why the auto-restriction was happening, and re-opened the sub more than once after reddit restricted submissions.

These are most the circumstances behind the question I wanted to ask this community. After u/modcodeofconduct messaged me about the subreddit removal, I wrote them back asking about an option for appeal, noting that I hadn't had a chance to explain any of this above.

But given these circumstances, I'm wondering if I can appeal the decision and if so, how I would do that?

I asked u/modcodeofconduct the same question, but they haven't replied. Thank you.

/r/ModSupport mods - I did check this subreddit's rules before posting and don't see an appeals link at https://www.reddit.com/r/ModSupport/wiki/report-forms#wiki_appeals that suits my circumstances

8 Comments
2024/10/31
22:22 UTC

0

As moderator in a new sub I'm unable seeing my posts, others can

Pretty much as the title says, I've created a new sub, posted two posts and unable seeing them.

When checked using incognito in my browsers, or asked others, the posts does show.

It seem related to my account as both in pc and mobile I'm unable seeing my posts.

what am I missing here?

4 Comments
2024/10/31
21:52 UTC

7

October's mod newsletter (aka Snoosletter)

Howdy, mods! Happy Halloween to those who celebrate 🎃 Another month, another recap of news, communities, events, and more that you may find interesting or helpful. Want to see this newsletter with images? We've got it for you here on the Reddit for Community blog (note: there are cute animals in Halloween costumes).

Upcoming Mod Events

All eyes on Mod World: Reddit's largest virtual mod event is officially open for registration!

Mod World is coming to you live on December 7, 2024, from 10am-2pm PT. Everyone who signs up will get swag, so don't sleep on RSVPing. You can do that HERE!

Like last year, you'll get an interactive virtual experience featuring a variety of sessions proposed by you, new swag drops, and relevant mod announcements. For more details—like the schedule, live caption translations, and swag situation—see the full r/ModEvents post here and join the community for updates.

RSVP today—can't wait to see you in December!

Mod Product Updates

Mod mail ban evasion filter: Similar to the existing ban evasion filter, which filters content likely to be from ban evader accounts, mods now have the option to filter messages from potential ban evaders in mod mail. When turned on, messages from accounts likely engaging in ban evasion are sent to the filtered folder. If you want to turn this on in your mod mail, the setting is found on the ban evasion filter page in mod tools under the Safety setting. 

Keeping AMAs "fresh" in community feeds: Now, when an AMA officially starts, it will also be pushed back up in the community feed rankings, regardless of when the post was initially published (AMA posts can be published up to 21 days in advance of the AMA start time). This helps keep an AMA fresh for when its official start time rolls around, so that redditors are more aware it's happening and can engage in real-time. Please note: this improvement is currently live within community (subreddit) feed only—we're working on bringing it to the Home feed as well, which is a separate engineering effort. Stay tuned!

Learn more about the new AMA feature here

Community Spotlight

r/ModernistArchitecture: If you've ever marveled at the work of Frank Lloyd Wright or Le Corbusier,  may be right up your alley. In this community, mods have created a (modern) home for redditors to share their appreciation for modernist buildings, houses, museums, and more. 

r/ModernistArchitecture was born after mod u/joaoslr noticed a gap in existing architecture-related communities for modernism fans. Today, the community has nearly 60k subscribers. u/joaoslr described: "For me the most memorable moment was when the community started to become alive and I stopped being the only user to post new content."

Not only does r/ModernistArchitecture fill a need, it's also a thriving community with a unique culture. Community members (and mods) are encouraged to add user flair with the name of their favorite modernist architect/designer. One key to the community's success is how engaged the mods are—they often post new content and participate in discussion. "This allows us to also experience the sub as 'regular users' and to adapt our rules and actions accordingly." Learn more about r/ModernistArchitecture in this mod interview.

Want the chance to have your community featured in Snoosletter? Reach out here. We love to spotlight things like community events, milestones, good deeds, and moderation success stories. 

More Updates from Reddit

Edit: formatting

1 Comment
2024/10/31
20:35 UTC

0

How to add TVseries/episodes to subreddit

Hi there, how do I add a list of series/episodes for my tv show subreddit?

Like this:

S01/E01 - episode name S01/E02 - episode name S01/E03 - episode name S01/E04 - episode name

4 Comments
2024/10/31
19:19 UTC

2

Where Have We Went Wrong? [Automod]

Hey, we've been setting up our automoderator functions & have a script that's meant to message unflaired users once, although when I've replied to 2 comments (as a moderator) I've received the script message.

The script causing problems;


PM unflaired user and ask them to set user flair or ask a mod for help. Will only PM user once. Sets flair class to 'default'.

author: ~flair_css_class (regex): ".+" set_flair: ["","default"] message_subject: "Welcome to /r/{{subreddit}}." message: | Hey {{author}}, Welcome to /r/{{subreddit}}.

We're happy to see your first comment, but we notice you don't have a flair set. If you'd like any assistance with this, please visit our Reddit Chat Channel & either the moderators, or active users will be glad to give you advice on setting up a flair!

My account is flaired on the subreddit (edited the flair, as a lot do, to add text on top of the custom emojis, that are our base flairs)

Not done something like this for a subreddit before, so this may be an obvious mistake, but any input is appreciated! Thank you.

23 Comments
2024/10/31
16:24 UTC

3

PII and Link Shortener Comment Guidance rules re-added after we deleted them

This morning, I found in the mod log that the PII and link shortener Comment Guidance rules many complained about being added without being consulted just last week, were added back after they had been deleted. This happened on several subreddits I moderate. Again, we were not asked if we wanted these and were not notified that they were added.

Get it together already. This is not acceptable. Do I have to now sit on the mod log every day and watch for Reddit flipping things on in order to know what it's changing in my communities?

This feature is bad. I do not want it, and neither do the rest of the mods on my teams. Knock it off.

4 Comments
2024/10/31
16:12 UTC

4

new.reddit.com Not Working Again

Is new reddit gone for good? I keep getting redirected to newer, garbage af reddit. Is it just me or anyone else? I'm on chrome desktop for Mac and yes, it's updated.

7 Comments
2024/10/31
15:47 UTC

0

Comment in threads from mod queue

If I click on a thread from the mod queue in iOS app, can you please make it so I can actually reply to comments rather than the only option being moderator functions?

2 Comments
2024/10/31
15:34 UTC

1

I'm seeing a lot of posters' accounts being suspended and I don't know why

My sub is for victim support and a lot of users use throwaway accounts. In the past, we'd see a lot of shadow banning, which was fine. These days, we're seeing a lot of accounts being suspended, and I'm not sure why. The posts themselves don't seem to raise any red flag.

I'm worried about two scenarios. They're either legitimate victims looking for help, or they are scammers and their posts look very authentic. Either scenario isn't good.

Would one of the admins be willing to have a look and let us know what's going on?

-Odd

9 Comments
2024/10/31
14:39 UTC

0

How do i get my Subreddit more Popular

I just created my first subreddit (r/bornbad) has anyone tips how to get people in there and how to find mods if there are more people in there?

11 Comments
2024/10/31
14:32 UTC

1

Ok the first post that I made on my new subreddit isn’t showing up. What gives?

4 Comments
2024/10/31
06:05 UTC

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