/r/ModSupport

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An official admin-moderated community to provide a space for moderators to discuss mod related topics. Please check out our pinned posts for more details!

Welcome to /r/ModSupport

  • Are you new to r/modsupport? Please check out our pinned post to see how you can receive support

  • Reporting a rule violation or filing a ban appeal? Use the most appropriate report form

  • Reporting a Moderator Code of Conduct violation or appealing a Moderator Code of Conduct action? Submit a report here

  • Need to report a bug? Please go to r/bugs

  • Reddit For Community to help educate and inspire mods

  • Mod Help Center - Searchable knowledge base for mod tips and tool guides

  • Need a subreddit audit or want community analytics? Check out ModSupportBot

  • Have a huge influx of traffic and need backup? Check out the Moderator Reserves

subreddit guidelines

  1. No posts appealing admin actions. If you want to appeal an admin action, please use the appropriate report form. More details about this in our pinned post

  2. No calling out other users or subreddits. Posts or comments calling out other users or subreddits may be removed. If you need to discuss something sensitive in nature about another user or community, please send a modmail to /r/ModSupport

  3. No insults or uncivil behavior. Please keep posts and comments free of personal attacks, insults, or other uncivil behavior

  4. No off-topic posts. Please keep posts on the topic of moderation on reddit

International Communities

/r/ModSupport

109,262 Subscribers

0

[Idea] I think a workaround was not addressed when suggesting changing a subreddit's capitalizations

https://www.reddit.com/r/brockgang/

This subreddit is called r/brockgang, which is obviously annoying because r/BrockGang looks better. I understand it's not possible to change a subreddit's name internally, but there is a workaround or few that if even one is implemented, it will greatly assist the users:

  1. When you fully load the page, replace the address bar with the new capitalization, equivalent to inserting this code in Inspect Element's console:

history.replaceState('data to be passed', 'BrockGang', 'r/BrockGang'); 
  1. When searching the subreddit in reddit's search bar, reveal it to the user by its new capitalized name.

  2. Each time the subreddit appears with "r/" before its name (in as many places as possible) replace it to the new capitalization (Feed, search bar, side bar, etc...)

  3. When using crossposting, sharing, etc... Place the new capitalized form in it. The page will properly load if you use the "wrong" capitalization:

https://www.reddit.com/r/BrockGang/comments/ye4yw9/ah_yeah_lets_go_guys_brock_back_in_the_meta_again/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

If this workaround is not good, I will assume reddit does not care about capitalization (I'm also perfectly fine with being unable to rename a subreddit, and agree subreddits can be forgotten, but once a capitalization mistake occurs, it's a permanent scar on that subreddit)

2 Comments
2025/02/03
03:47 UTC

1

Sub does NOT show up in Reddit search

When I go to Reddit homepage and search "book" or "books" my sub r/IReadABookAndAdoredIt does not appear. We are 16 months old (older than other subs that appear) and have 61,000 members (though many book subs are in the millions, there are many that appear in the search that have ~2,000 members. It's an active sub with very enthusiastic, positive interaction (minimal moderating). How do I get it to show up? Or who can I contact about this?

Meanwhile, if anyone wants to try doing a search to see if it turns up for you - that would be great!

3 Comments
2025/02/03
02:03 UTC

0

Aid

Good morning, I am part of the moderators of a private subreddit and I don't know how to change the fact that videos cannot be sent, how is it done?

6 Comments
2025/02/03
01:17 UTC

1

How do i create tags?

Im not sure how to create a tag to say that a post is a 'QUESTION' or 'DISCUSSION' etc...

4 Comments
2025/02/02
23:04 UTC

6

Abuse and harassment filter / REDACT

I noticed that every single time a user uses redact to erase their history reddit will flag and remove the post/comment on the abuse and harassment filter (even though comment is usually greater than a year old). Is this normal, and will it cause issues with my subreddit being flagged for too many "abuse" filter removals.

3 Comments
2025/02/02
22:22 UTC

0

Can someone help me

How do i turn on posts so people can post?

8 Comments
2025/02/02
22:20 UTC

1

How to invite users to your sub when using a PC?

I can't see a way to invite users in a official way to your sub when using a pc, why is that ?

4 Comments
2025/02/02
20:17 UTC

0

I am first time mod. Just got "its promoting hate based on identity or vulnerability" flag on one of posts that a user posted on my subreddit. What do I do?

First of all where did came from: a user or is it automated?

And what do do? Do I HAVE to remove the post or otherwise reddit is banning the subreddit?

The post doent promote hate in direct way. The hate aspect is debatable tbh imo. Its around the topics we all know well. Its a crosspost of a map of Europe from r/MapPorn that show statistic of roberry and the west is in darker color. The post title "I wonder why the west's percentage is so high...".

I mean seriously reddit considers such posts as hate? Are we being dead serious here?

25 Comments
2025/02/02
20:17 UTC

37

Ban evasion system is unbelievable

We’ve seen cases where Reddit’s ban evasion filter automatically permanently suspends users, even when they were incorrectly flagged.

When we contacted r/ModSupport, admins told us that only the user can appeal and that they can’t do anything about it.

But this isn’t just about appeals. This is about an automated system that kills accounts, even when mods explicitly state that the user should be allowed back.

  • A user was correctly flagged for ban evasion after creating an alt account for another purpose (she just participated on the our sub). That account got automatically banned from out sub because she participated on karma4free subs. Then she deleted it, and returned to her main account. Because of that, her main account got correctly flagged and suspended for 7 days.

  • We decided to forgive her and let her return. But after her first suspension expired, she was immediately suspended for another 7 days, even though we had explicitly stated in Modmail that we were okay with her coming back.

  • She submitted an appeal and referenced our Modmail message, but her appeal was declined.

  • Today, when her second 7-day suspension expired, she left a comment and was permanently suspended. There’s no record of this in mod logs (like filtered comment by Reddit's filter due to ban evasion), and we have zero control over it.

Admins in r/ModSupport just repeat that “the user has to appeal,” but that doesn’t solve the real issue— a ban evasion tool that escalates punishments until accounts are permanently wiped out.

Has anyone else experienced this? What do you think about this?

52 Comments
2025/02/02
15:10 UTC

2

Community Type - Mature 18+ vs. NSFW

My subreddit right now is categorized as NSFW, after looking through some of the reddit info docs NSFW is literal - nothing you wouldn't look at while you're at work. We aren't posting anything that's NSFW, but our subject matter is a mature subject.

Is there a way to keep my subreddit 18+ but loose the NSFW filters? I've looked through settings and docs and I can't find an answer.

7 Comments
2025/02/02
14:29 UTC

2

What is the "Community Subreddit" flair, and how do you add it to a subreddit?

Asking because I've seen what looks like an orange checkmark flair, similar to the Twitter "verified" flair or the Skype button but orange, on a few subreddits. However, I can't find any official explanation from Reddit as to what this means, or how you can add it to a subreddit. I would like to add this flair to a subreddit I moderate. Help?

4 Comments
2025/02/02
14:20 UTC

22

Ban Evader found guilty, Reddit says they are "banned from Reddit", and account still shows active

We had a PM message this morning that an account we reported for Ban Evasion was found to have evaded a ban, and was banned from Reddit:

Thanks for submitting a report to the Reddit admin team. After reviewing, we found that:

<ACCOUNT> broke Reddit’s rule against ban evasion. As a result, <ACCOUNT> was banned from Reddit. To learn more about how Reddit uses a variety of signals to identify and take action against potential ban evaders, visit our help center article on ban evasion.

We routinely copy this response into the archived modmail where we banned them ourselves for ban evasion, so we have it for posterity. And after doing so, we clicked on the their account link, and their account link comes up not showing the account is suspended from Reddit like we normally see.

Is there now some sort of lag between Reddit saying they banned the account, and the account actually being suspended? Or has the process changed?

11 Comments
2025/02/02
13:50 UTC

3

Can't reach and see posts in my community

I've had my community r/NRP_token for almost a week now. Yesterday, I told a lot of friends and acquaintances about it and promoted it. Overnight, many people joined, and it kept growing. This morning, I noticed that no one can access the community anymore, and I can no longer see any posts in it. I received a notification saying I have 50 members, but the community still shows only 45 members. For some reason, everything has stalled, and nothing can be done anymore. Nothing bad was done—no spam, no insults... Can someone please help us get our community r/NRP_token back to working?

We'd really appreciate it 😊

6 Comments
2025/02/02
08:36 UTC

1

Ghosts

I have a few members that I can’t see their profile. Some have been approved several times. But they can’t post and I can’t find them when I search for them. But I can chat on modmail.

8 Comments
2025/02/02
06:32 UTC

1

Auto filtered posts in my sub

My sub occasionally removes a post (I guess its assuming spam?) as soon as they're posted. I'm looking through the rules but I cannot seem to find a place to stop that from happening.

I want all posts to go through, nothing filtered. I would rather manually remove posts than have to manually approve posts. What could be causing this to happen, and how do I stop it?

My moderation log says the mod is "reddit" and "(Reputation Filter: May be from a spammer or someone likely to break rules)"

Is there a way to disable this behavior?

5 Comments
2025/02/02
05:15 UTC

16

New mod seeking app support

I was promoted to mod in r/Arkansas about a week ago. Since then, I have been unable to access that page except for the mod queue. This means I can't keep an eye on comments and the like. When I try to load the page, it just spins and spins until it eventually says "sorry, we had some trouble getting to Reddit." I have no issues accessing reddits that I am not a mod in. Any advice here?

7 Comments
2025/02/02
00:35 UTC

16

Unreviewed content

Hey was trying to access r/AcuityAdds in a desktop view on my browser without logging In so I could view the header picture but I get a message that comes up to go back to home or open in app . How do I get my community reviewed to make this go away. Ty

5 Comments
2025/02/01
23:55 UTC

2

How do I show people as mods in chat

4 Comments
2025/02/01
21:45 UTC

5

Change to the modqueue?

Has there been a change to the modqueue? It's either that or I'm going nuts. I feel sure the far left panel used to include which sub each post was in, in the combined queue, and it doesn't now. This is making quick decisions where the title or preview of a post is clearly rule breaking that little more work.

4 Comments
2025/02/01
19:36 UTC

3

Removal reasons macros - bugs/feedback

Hi, I have some feedback on reddit native removal reasons:

  • Bug: if I remove everything in "Message", or everything except another macro, I cannot add a macro (the menu shows up, but clicking it does not show options)
  • Bug-ish: if I have only a macro in "Message", the macro does not resolve/expand, it just shows {...}
  • Feedback: can you add a macro for placeholder? So I can go {removal_reason_prefix}\n{linked_community_rule}\n{removal_reason_suffix} or something
  • Feedback: can you add a way to generate removal reasons for all rules with a certain template? Or a "Generic Removal Reason" which is ONE removal reason that behind-the-scenes expands to all rules when actually applying a removal reason? (so there is 1 actual removal reason shown in saved responses)
  • Feedback: can you add reddit-wide rules to the available linked Rules (and support macros)?

I have a video for the bugs but can't put it in this post. If it'll be helpful, let me know how I can provide that

And I can't flair this post

1 Comment
2025/02/01
18:48 UTC

1

Is there a place for feedback on the new mod queue?

Overall, I think this latest queue is the best one we've had, and it's clear you're trying to make mod lives easier with meaningful features and using existing tools (eg, 2018 reddit's queue, toolbox, etc) to take the best from everything. So thank you, I appreciate this

Looking to give some feedback for further improvement:

  • Could it be more clear in the queue what subreddit an item is for? Maybe the top part could be: subreddit-username-time-votes? The app shows it, but desktop doesn't
  • Could it be configurable whether "add removal reason" auto-pops up after removing something, like toolbox does? I think the default behavior for mods should be to leave a removal reason - it should be exceptional for someone to remove something without telling the user why
  • It seems some updates are a bit slow on desktop - for example submitting a removal reason takes a good part of a second to close - any way to make that UX a bit nicer? (even if failures pop up after the menu is closed) --- edit: after further use of shreddit, this is actually just shreddit being slow, not the queue specifically. Ideally that is improved
  • Any chance the split screen behaviour could be more configurable on desktop? Maybe open to the default and then allow the user to drag one section skinnier (and I love the ability to scroll horizontally when reviewing chains!)

Also how come I can't see flair options for this post? I just see "Add tags"

2 Comments
2025/02/01
18:19 UTC

28

Reddit is refusing to change our sub from public to restricted. We have sent a request and it was denied. What should we do?

46 Comments
2025/02/01
16:46 UTC

0

How do I become the moderator of a dead subreddit?

I found r/Minecraftcountries yesterday, saw it had no members or mods, and wondered if it is possible for me to become a mod for it.

15 Comments
2025/02/01
15:17 UTC

4

"Top Members" link appeared and "See More" (and access to the sidebar info) on the app has disappeared

Apologies if I am late to noticing this, but there is no longer a "See More" link atop r/nfl and instead is a "Top Members". It's a leaderboard of top posters and commenters.

Whereas on the other sub I mod, r/Games, it still has the "See More" link. Is this a setting I am missing? If so, where is it?

9 Comments
2025/02/01
14:42 UTC

1

How do i change my subreddits description

5 Comments
2025/02/01
14:32 UTC

20

Has there been any changes in community updates notifications?

I clearly remember turning off all types of notifications apart from post/comment replies and tags.

However, this past week I am getting notification updates about any new posts made in subs I'm part of, and subs I have just browsed too.

Am I missing something here about any new announcements or changes done to ramp up these engagement on the site?

I have got to disable updates from every single community now individually, as and when they are popping up.

9 Comments
2025/02/01
13:07 UTC

0

Reorder mods

Hello, I am unable to reorder mods in r/QuantumLeap. The other two mods listed are inactive and can be removed. Thanks for any help!

2 Comments
2025/02/01
11:49 UTC

0

I need help

I need mods for my sub Reddit. We are the UTUBE streets on YouTube. or even pointers I need help taking a couple things off the interface hit me 🔌

2 Comments
2025/02/01
07:43 UTC

2

Bug: "See more" link us missing [Android app]

Guys, from the app, r/ModSupport has no "See more" link in the Category line, so no link to the sidebar or wiki.

4 Comments
2025/02/01
04:56 UTC

3

My subreddit is no longer visible despite me still being a top moderator?

8 Comments
2025/01/31
23:54 UTC

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