/r/ModSupport

Photograph via snooOG

An official admin-moderated community to provide a space for moderators to discuss mod related topics. Please check out our pinned posts for more details!

Welcome to /r/ModSupport

  • Are you new to r/modsupport? Please check out our pinned post to see how you can receive support

  • Reporting a rule violation or filing a ban appeal? Use the most appropriate report form

  • Reporting a Moderator Code of Conduct violation or appealing a Moderator Code of Conduct action? Submit a report here

  • Need to report a bug? Please go to r/bugs

  • Reddit For Community to help educate and inspire mods

  • Mod Help Center - Searchable knowledge base for mod tips and tool guides

  • Need a subreddit audit or want community analytics? Check out ModSupportBot

  • Have a huge influx of traffic and need backup? Check out the Moderator Reserves

subreddit guidelines

  1. No posts appealing admin actions. If you want to appeal an admin action, please use the appropriate report form. More details about this in our pinned post

  2. No calling out other users or subreddits. Posts or comments calling out other users or subreddits may be removed. If you need to discuss something sensitive in nature about another user or community, please send a modmail to /r/ModSupport

  3. No insults or uncivil behavior. Please keep posts and comments free of personal attacks, insults, or other uncivil behavior

  4. No off-topic posts. Please keep posts on the topic of moderation on reddit

International Communities

/r/ModSupport

104,708 Subscribers

1

Noticing a substantial increase in upvotes for recent posts on multiple NSFW subs. What changed?

I noticed this not just on subs I moderate but other subs too! Was something updated in the backend? Was there an announcement regarding this?

0 Comments
2024/12/04
10:34 UTC

2

New posts on my community

Is there a way to have those who just joined my community not be able to post unless I review it first?

Also, how do I add key words that get flagged to me so I can review before it being posted?

I tried looking but can’t really find what I am looking for

3 Comments
2024/12/04
09:08 UTC

2

Popup is currently telling my users they can't contribute when I want them to

Hey, seems like there may be a bug going on. One of my smaller subs had a user today write in to modmail and show me a screenshot of an app popup telling them that their account was too new to contribute. Specifically, they were told:

To make moderating this community easier, r/[subreddit] only allows people with an established reputation to contribute. Before trying again, here are some ways to grow your reputation.

Come back later

Your account isn't old enough yet. u/[username] is 2mo old.

I don't currently have any automod rules restricting new accounts like this, and I don't have any safety filters (like the reputation filter or crowd control) turned on. The only thing I have is an automod rule on contributor quality, which filters (not removes, I don't want to remove it) anything from someone at Low or below into the queue for me to review as we do get some inappropriate posts.

Has anyone else experienced this or had a user report it? I love that my users are going to get this kind of guidance from reddit, but only if it's accurate! Right now, I have someone who wants to contribute and can't, and that's frustrating for a smaller community like mine.

1 Comment
2024/12/04
05:45 UTC

27

someone who interacted with my subbredit is a 14yo posting nudes, and reddit wont do anything

ive reported about 40 times to reddit admins about this underaged girl posting nudes and they wont do anything. they said the content didnt violate reddit tos

how can i escalate this, especially with the offending subreddits that facilitate this? not sure where else to ask

8 Comments
2024/12/04
05:01 UTC

0

I accidentally deleted my moderator status, how do I add it back?

I accidentally deleted my moderator status. How can I add it back? My community has now become an unmanaged community. If I cannot add my moderator status back, can you help me delete it?

3 Comments
2024/12/04
03:06 UTC

27

User threatening page with a “Reddit employee”

We recently banned a user for continuing to violate not only our group rules but Reddit community guidelines. They have threatened to have our page banned by a relative who is an employees of Reddit. How can I send this exchange to Reddit ?

54 Comments
2024/12/03
20:58 UTC

5

Mod request has been granted for sub, but mod status never recieved?

Hey all,

A while ago I requested and was granted mod status for the unmoderated sub /r/toolcovers, from the sub /r/redditrequest. However, I never actaully recieved the status, and the sub is still listed as unmoderated.

I have tried reaching out to mods there, and submitted a request for help, without hearing back.

Can someone please help figure this out? Thanks!

9 Comments
2024/12/03
19:01 UTC

8

As moderator, do I have to approve posts?....

Even my own posts, I see a check mark that I click which then says "approved".

Must I do this for all posts by everbody?

19 Comments
2024/12/03
18:21 UTC

0

My subreddit has been taken over

I started a subreddit a few years ago and admittedly haven't been active lately. I got a notification this morning that I've been removed as mod from my own subreddit.

I would like to continue modding the subreddit. Is there anything I can do to get back control of my subreddit ?

8 Comments
2024/12/03
17:18 UTC

0

Ma è normale che

Sta un po’ di gente nel mio sub ma nessuna si unisce ?

5 Comments
2024/12/03
16:34 UTC

1

why there are 2 banned subreddits in my r/mod.. and i was not even a mod in them

https://imgur.com/a/D4KFndo

the ones without a profile picture are the ones that got b*nned. is this normal? also i censored the word 'b*n' because it wont allow me post if i dont censor it. And again:

I was not a moderator in these both subreddit. its my first time i saw these subreddits

It shows up this message when i click on them: https://imgur.com/a/unVjLZC

EDIT: found something interesting. https://imgur.com/a/pDcfUKD looks like i was send a notification 3 years ago about becoming first moderator. looks like i became moderators in this sub 3 years ago, thats weird. im %100 sure that i never joined these subreddits.

4 Comments
2024/12/03
13:30 UTC

1

On my unmoderated queue, I can see a whole bunch of approved and removed submissions and comments.

These submissions and comments have been either approved or removed, yet they still appear on the unmoderated queue. For some, they disappear after a little bit of time (server catching up maybe?). But some, especially the removed items, can appear there for days and weeks when it clearly says 'removed by Jabberminor'.

Is there something I'm doing wrong, or is this a reddit issue?

3 Comments
2024/12/03
09:38 UTC

4

Reddit keeps removing my post

We have an alert bot in our subreddit that informs us of Reddit taking action in the subreddit, so far we have received 6 messages saying that Reddit has removed the same post of mine, the post itself is a meme and pretty unremarkable at best, yet every few hours we are getting an alert that the post has been removed by Reddit QA

12 Comments
2024/12/03
04:10 UTC

0

Hey guys, I just made a subreddit for an accountability and skill enhancing challenge. I want to schedule 2 "daily" threads for progress tracking. How to do it?

Reddit is only letting me schedule weekly posts. And it isn't showing me the option to add "daily post" flairs I specially made for that purpose. How can I schedule 2 daily posts?

One is the "set your goals" thread.

One is the "check your progress" thread.

I want them to go live daily, one morning, one evening.

I would also like to the post to be automated enough in such a way, that it mentions that date, and the day number on each post, everytime it gets posted, without me manually having to do it. How can I achieve this, is this possible? Thanks!

How can I do this? Thanks.

3 Comments
2024/12/03
03:59 UTC

5

Mod World is this Saturday! Register now to claim your swag.

3 Comments
2024/12/02
23:06 UTC

2

Am I able to require people to verify an email

Trying to set up a way to stop the amount of hateful rhetoric that we are recording in a community from fake accounts without having to ban 80+ people.

10 Comments
2024/12/02
20:58 UTC

0

I made a subreddit for my co-workers. It's private. I'm the only member atm. I made some posts but they get automatically deleted. I approve them. Refresh the page and they are deleted again. What am I doing wrong? Yikes. Help plz.

I turned off all filtering settings in mod settings for the subreddit. I also set myself as approved user. My posts still get automatically deleted from my own subreddit.

I'm out of ideas.

8 Comments
2024/12/02
20:55 UTC

0

Mod symbol next to me my name

I got mod in a subreddit and I was wondering how I can enable that I get the mod symbol/icon next to my name, whenever I create a post/comment or as a Flair?

I couldnt anything in the settings which was helpful.

4 Comments
2024/12/02
20:28 UTC

4

Automod removal reason comments got removed

I removed two comments in my subreddit for the same reason and a few minutes later the automod comments showed up in the queue and were just marked as "removed"

No reports showing, nothing in the subs mod log, nothing. I have absolutely no idea what is going on with it. Its literally for a rule that is about not discussing other subreddits (because drama)

I don't understand why it wouldn't at least show up in the mod log if Reddit did the thing where it randomly decides something is bad for some reason

4 Comments
2024/12/02
20:03 UTC

28

User making threats?

I have a user calling for a public execution in one of the subs I moderate. I did a Reddit report and instantly got a denial that it isn't report worthy.

What do I have to do for things like this to get addressed? Last time I reported a threat like this I got banned for "false reporting" yet threatening to execute someone publicly is acceptable?

16 Comments
2024/12/02
19:32 UTC

2

Mod Tools gone

I had a mod tool button and a queue in which I accepted or removed textboxes. I must have logged out and am now a visitor or something. All I can do it post. The community otherwise is now "restricted" (not my intended choice). I don't know how to get back in the moderator seat...

3 Comments
2024/12/02
18:38 UTC

0

Is there a tool to auto-lock posts that get over X number of comments?

Just wondering if there is an option to auto-lock a post if it gets over X number of comments. I thought I saw a setting for that at one point, but I can't find anything.

11 Comments
2024/12/02
14:24 UTC

2

Notifications for modmails on Android app

Hey, do you guys get push notifications or at least the red dot next to the hamburger menu when you have new modmails? I don't get them on my phone (Android), but I do on my desktop with no issues.

Perhaps is there something to tweak in the settings?

3 Comments
2024/12/02
13:04 UTC

0

Guys, a quick question

Just how do i ban anyone on my own server? Theres no sign about banning or anything like that

4 Comments
2024/12/02
09:41 UTC

10

Ban Evasion Tool: does it only flag those who have been banned from my community, or does it also flag those who have sitewide suspended accounts?

Brass tacks: I only care if someone was previously banned in my subreddit.

Does the Ban Evasion Tool only catch those who have been previously banned in my sub?

Or does it also flag users who have a general sitewide suspension on another account?

If someone is skirting a sitewide ban, it's not my business, and admins should handle that on their own.

Also, I've read there are false-positives. What's the best way to determine if that's the case?

Thank you for any help you can give!

22 Comments
2024/12/02
05:04 UTC

0

Has anyone noticed the recent influx of malicious moderators running subreddits that exist specifically to operate bot networks and spam/scam users?

They've been trending relatively high all week. It's some of the most blatant comment botting, vote manipulation, dm solicitation scamming I've seen in awhile and it involves thousands of bots operating with impunity. They've been routinely hitting the all/popular (25-100) the past week.

Automoderators are even set to remove any mention of bots by real users reaching the posts via r/all r/popular etc. meanwhile hundreds of ~month old accounts freely spam comments within minutes of a bot post.

I've filed tickets with reddithelp, but wow is this getting brazen.

30 Comments
2024/12/01
17:39 UTC

24

We need Reddit approval now to change from Restricted to public now?

Why?

42 Comments
2024/12/01
16:51 UTC

0

How do we make it so that a user can edit the title of the post after it was posted

I want a way for users to be able to edit the title not just the content within it to be editable is this possible ?

20 Comments
2024/12/01
14:08 UTC

5

How do I make my sub to where people need to have an account a certain number of days old to be able to comment or post?

8 Comments
2024/12/01
03:42 UTC

1

Could somebody help me understand the ‘Views’ metric?

The Insights tab shows that we’ve had 107k views over the last 12 months.

I’ve been keeping a spreadsheet of the number of views on individual posts. That comes to a grand total of over 300k since January 1, 2024.

Why are the numbers so different? Are they measuring different things?

4 Comments
2024/12/01
01:35 UTC

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