/r/ModSupport

Photograph via snooOG

An official admin-moderated community to provide a space for moderators to discuss mod related topics. Please check out our pinned posts for more details!

Welcome to /r/ModSupport

  • Are you new to r/modsupport? Please check out our pinned post to see how you can receive support

  • Reporting a rule violation or filing a ban appeal? Use the most appropriate report form

  • Reporting a Moderator Code of Conduct violation or appealing a Moderator Code of Conduct action? Submit a report here

  • Need to report a bug? Please go to r/bugs

  • Reddit For Community to help educate and inspire mods

  • Mod Help Center - Searchable knowledge base for mod tips and tool guides

  • Need a subreddit audit or want community analytics? Check out ModSupportBot

  • Have a huge influx of traffic and need backup? Check out the Moderator Reserves

subreddit guidelines

  1. No posts appealing admin actions. If you want to appeal an admin action, please use the appropriate report form. More details about this in our pinned post

  2. No calling out other users or subreddits. Posts or comments calling out other users or subreddits may be removed. If you need to discuss something sensitive in nature about another user or community, please send a modmail to /r/ModSupport

  3. No insults or uncivil behavior. Please keep posts and comments free of personal attacks, insults, or other uncivil behavior

  4. No off-topic posts. Please keep posts on the topic of moderation on reddit

International Communities

/r/ModSupport

102,778 Subscribers

0

Where do I change the NSFW setting for my subreddit.

I can't find it in the settings. I never specified NSFW.

18 Comments
2024/11/10
09:00 UTC

1

Trying to recover a banned sub (r/NSFWRenaissance) but the post got removed from r/redditrequest saying that I'm already the top mod (but I'm not!)

8 Comments
2024/11/10
06:01 UTC

0

I need mods for my new subreddit [sorry for calling out my subreddit, i need mods to prevent pedophiles :( ]

My new subreddit r/CaillouSlander (sorry if this is unrelated)

10 Comments
2024/11/10
04:38 UTC

11

Removing a mod who deleted their account

One of the mods in my subreddit deleted their Reddit account but there is still a mod in the list for that user with with name u/[deleted]. I am unable to remove the mod from the list. Everytime I try, I get a dialog saying "something went wrong" and the entry remains on the list. How do I remove the deleted account from the mod list?

5 Comments
2024/11/10
04:14 UTC

1

Sorry, new to running my own sub...

How do I post videos in my own sub? I created one but I can't post videos like you can in "normal" subs. How do I fix this? Sorry, Google has nothing for me in the way of answers.

7 Comments
2024/11/10
01:53 UTC

4

The mod with all access in the subreddit I’m moderating is inactive. I’m the only one with the ability to ban besides main mod and I wanna add a few bots. Is it possible to gain all access?

4 Comments
2024/11/10
01:32 UTC

4

What are the best mod bots to use for nsfw a community ?

11 Comments
2024/11/09
19:39 UTC

3

Posts not showing up under flairs since crowd control implemented.

Hey ya'll,

Having some issues with a subreddit I moderate. Recently, wev'e implemented crowd control, which sends all posts posted under two of our flairs to the moderator team for approval. Ever since we implemented this change, some posts that use these flairs do not show up on the subreddit when filtering by flair. This has been an ongoing issue, and only happens for some users. I suspect it has something to do with hiding NSFW profiles, but couldn't tell you for sure. I've already turned off post filtering for NSFW, and tried turning off all post filtering. Could anyone provide some advice?

0 Comments
2024/11/09
19:17 UTC

0

Looking for young Christian Mods

5 Comments
2024/11/09
17:03 UTC

3

Crosspost issues

Since the last mobile update I've had periodic comments about crossposting to my community. Some people seem to be able to and I can from the website, but from the mobile app it says the community doesn't support those types of posts.

As far as I can tell all the settings are correct and I've googled for information on possible fixes with little success.

3 Comments
2024/11/09
16:54 UTC

5

Is there a timeline of when suggested sort will be added to sh.reddit? Is that even on the radar as a feature that's missing?

Suggested sort is not available on sh.reddit (now just the default reddit) and used to be available on new.reddit and old.reddit.

2 Comments
2024/11/09
15:37 UTC

0

I need help. Please 😞

I am a member of a sub Reddit that was at first great- I loved it and it was the first thing I checked every morning. It has turned into something not fun- lots of drama and people just being “mean”. Mean girls in real life. Seriously. The sub was banned for a woman who doxxed HERSELF. on purpose to ban the sub. There’s been numerous new subs made- and the whole group starts reporting and new sub is banned within hours. I started a new one today/ 40 members in 2 hours because that’s how many people wanted away from the drama 2.5 hours in and boom. Banned and I started the sub and got no explanation. I’ve appealed it but I’ve been told that it does no good. This is ridiculous- and unfair. We have moved to discord but the layout is difficult to follow. Any advice is SO appreciated.

23 Comments
2024/11/09
00:36 UTC

1

Posts marked as "Potential spam", invisible until I approve them

I have read that there should be "spam filter" settings somewhere, but I cannot find them among the "Mod Tools". I would like to turn the spam filter off, so that posts are published and I as a mod take them down if there are problems.

3 Comments
2024/11/08
17:58 UTC

8

10 month old comment in ‘Needs Review’ queue for ‘Subreddit shadowbanned user’?

I got this post in the review queue today. It’s a 10 month old comment. Any idea why it would pop up now as “subreddit shadowbanned user”? I know Reddit admins shadow ban accounts, but this seems to imply the sub I moderate did it?

9 Comments
2024/11/08
17:11 UTC

0

Sub has been a community for 11 years, but there are no posts older than 7 months

I'm trying to gather metrics on usage, topic etc, but all of the history is gone. Is there a way to restore it? Why would those older posts be removed?

16 Comments
2024/11/08
16:42 UTC

0

Is there any other Reddit teams that can provide help on a matter besides the Admins or the Mod code of conduct team which seem to be ignoring me now?

I've been trying to deal with a Reddit matter for awhile now and the Admins have not been forthcoming on it. I've asked many questions and I've only received vague replies that have not been helpful. I've begged them for more help in order to resolve this matter and they just don't seem to want to help me resolve it which I find very bizarre. I've reached out to the Mod code of conduct team and they just ignore me now. I've sent three messages recently to the admins here using the "message the mods" button and they've all been ignored.

So where do I turn for help on dealing with a Reddit issue if the Admins and Mod code of conduct team are unwilling to help?

Edit: It is strange that the post and my comments are getting downvotes like people are against me looking for help. Is this "mod support" or "gang up against mods"? I'm just looking for more help and it is strange that people seem to be against that.

4 Comments
2024/11/08
16:36 UTC

1

Hidden upvotes on posts

I've read about the two hour window on Reddit to avoid vote manipulation. Is there any way to make this last longer?

Hopefully someone can help with this. Thanks!

4 Comments
2024/11/08
16:14 UTC

0

how can I set a automod on my subbreddit?

can someone help me?

3 Comments
2024/11/08
16:00 UTC

1

How to allow to stickers on my subreddit.

I c

1 Comment
2024/11/08
15:08 UTC

2

User Flairs by Country/Flag?

Is there a standard set available? If so, how do we add them and make them user selectable?

6 Comments
2024/11/08
13:45 UTC

0

How to enable chat channel for my community/subreddit?

2 Comments
2024/11/08
12:22 UTC

0

Request: change sub from private to public

I mod r/minipc

I accidently set it to private and would like to set it to public

2 Comments
2024/11/08
11:48 UTC

15

Are Temu links like really, very extremely banned by Reddit?

EDIT: Yes, very banned. See: https://www.reddit.com/r/ModSupport/comments/1gmfbvh/comment/lw4yg5u/

---------------

A member of a sub I moderate is trying to send a Temu link (I've checked it, it leads to the correct product as described) and Reddit keeps removing it. I've approved the comment 6 times now and it just keeps getting removed by Reddit for some reason.

Are Temu links just sitewide banned?

EDIT: See screenshot for reference below. There's nothing in the mod logs. Absolutely nothing.

28 Comments
2024/11/08
10:15 UTC

8

Is there a reason why we can't schedule an image post?

Because I find it very inconvenient that I cant.

4 Comments
2024/11/08
07:16 UTC

0

Can a new sub name with a typo be corrected

3 Comments
2024/11/08
04:28 UTC

2

Under "banned words for post title/post" - matches happen if in a larger word

I set "banned words for post title" under the sub settings, but have had users complain it was blocking full words, same as in the post as 'ban words from post body'. I tested it, and it does in-fact prevent the post from working because it is picking up a match mid text.

Say you use the word 'hotel' based on my settings, it would block because the 3 letters 'hot' in 'hotel'.

Normally I would use automod, but I figured hey the option is in the sub settings, let's use it - but matching within a string is not quite good.

If I relied on automod, for a simple example if I wanted the word 'hot' to match but ignore hotel or shot, I would say something like \bhot\b - to isolate the word.

Is the banned word setting working as intended? Or is it supposed to treat matches within text that is part of a larger word?

6 Comments
2024/11/08
04:03 UTC

2

How to convert private sub to public?

I created minipc a while ago, and accidently set it to private. I've read settings that say to change non existent spam filters... I did see that the type was set to 'private' in the old reddit settings page, but when I tried to change it to public, it told me to change settings in the new mod tools, and of course I can't find anything related to changing it to public.

4 Comments
2024/11/08
02:38 UTC

1

I cannot add additional calendar widgets to our sidebar

I am trying to add another calendar to our subreddit but every time I try, I get "Something went wrong while adding a widget."

I followed this tutorial

Any ideas?

I have read many posts in this sub about it including ones about address length, etc and I have seen posts where this was an issue in the past.

I notice that the address doesn't have group in it but I think that might have changed, I dont' know. I don't see any way to change it.

6 Comments
2024/11/08
00:57 UTC

0

Does anyone (or admins?) remember the exact link to get to new.reddit's customization of posts? For example, you used to be able to customize a stickied post's background (even being able to place a picture, rather than just a color).

I think this link still works, just like the link to get to the old general customization page on new.reddit.

Does anyone happen to remember what it was? Thanks

Also, can we stop making Reddit communities look less unique? I used to think new.reddit was limiting but sh.reddit is even worse.

6 Comments
2024/11/07
22:18 UTC

0

Hi, im new to modding, how do i add emojis as options for user flare

I wanna add pride flags as options

7 Comments
2024/11/07
18:24 UTC

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