Hello, mods

Over the past year, we’ve made numerous improvements to the mobile mod experience, namely the mobile Mod Queue and post details page (see here for our most recent update). These improvements have largely made the Mod Feed redundant (for those unfamiliar with it, Mod Feed was another section where moderators could oversee the content within their community). As such, we intend to phase out the Mod Feed.

Why the change? Over the last six months, we've seen a noticeable drop in traffic to the mobile Mod Feed. This lines up with the ongoing improvements we’ve made to the mobile Mod Queue. Mods are increasingly using the Mod Queue or Post Details page (PDP) to manage most of their community content. We want to continue enhancing these areas for mods and focus our resources on fewer, better interfaces.

What does this mean for mods?

In 2 weeks we’ll remove access to the Mod Feed from our apps. After that, toggling between the different queue filters (e.g., Unmoderated) in the Mod Queue will provide much of the same experience as the Mod Feed did.

Looking ahead, we'll continue to launch mobile features to improve how mods can handle and manage content in their communities. As we gear up for the next round of planning, we'd love to hear your thoughts on the features or enhancements you'd like to see prioritized and developed. Feel free to share your ideas in the comments below!

Hello, mods

In recent months, we’ve heard numerous mods call out the below challenges while managing their community via their mobile device:

• Managing comments within the post details page (PDP) is challenging, particularly in longer threads.
• When content gets flagged for review by automod, it can be challenging to locate the specific section of the text containing the offending phrase.
• Mods have to leave the mod queue to gain additional context when moderating comments. This is a clunky and inefficient experience.
• It can be a hassle when dealing with tasks that involve sending similar messages to multiple users, like responding to modmail or explaining ban reasons. Currently, mods resort to using third-party macros or saving templates on their phones outside the Reddit app, forcing them to exit the app and copy/paste the templates every time they use them.

Today we’re excited to unveil a new set of features that address these pain points and make modding from your mobile device more efficient.

Automod keyword highlighting

Now when Automod flags a word for review, that specific word or text section will be highlighted in the Mod Queue. We anticipate that this enhancement will help streamline mobile moderation, cutting down on the time needed to review and take action on posts and comments.

https://preview.redd.it/2m0yjl5imhsc1.png?width=1312&format=png&auto=webp&s=7ef38fd39f40f2143eabdc14c38447eb3e459f3f

Mobile Mod Queue + showing context in the comment spotlight

We've made it quicker to review and take action on content in the mobile mod queue by adding more context in the comment spotlight. Mods can now get extra info by long-pressing on a piece of content, seeing the original post, the grandparent comment (if there is one), the parent comment, and any child comments.

https://preview.redd.it/wdd6n4wnmhsc1.png?width=1312&format=png&auto=webp&s=4715f9e55255f81d37fce20665f96dfe86a4f47b

Show report reasons comments in the PDP

Recognizing that a substantial amount of content is moderated from the post details page, we'll now show report reasons there to enhance efficiency and readability. This should enable mods to swiftly identify comments requiring more immediate attention. Paired with automod keyword highlighting this improvement ensures that relevant information is presented to mods more rapidly, contributing to a more consistent moderation experience between the Mod Queue and post details page.

https://preview.redd.it/45g9xi0rmhsc1.png?width=1312&format=png&auto=webp&s=0259d09e41e32edbdcd0ec5fd180dc58eac62d6f

Saved responses!

In the coming weeks, mod teams will be able to natively craft saved responses to address removals, bans, and modmails easily. Simply access the "Saved Response" feature under the Content & Regulation section in your Mod Tools to create, edit, or delete saved responses. Please be aware that mods will require the "Manage Settings" permission to utilize this feature. With this change, we’ve also moved all actions relating to managing removal reasons (add, edit, delete, and reorder) to “Edit removal reasons” under this permission.

https://preview.redd.it/4wgsb0azmhsc1.png?width=835&format=png&auto=webp&s=acd9bd8a73b1045a77ac8f286fba928cb5fa5ea0

Bonus feature update: Post Guidance

Last year we kicked off a pilot program with mods to help us test a new feature, Post Guidance. Initially, this feature was exclusively available to desktop users. This week, we're thrilled to announce that we've launched the user-facing aspect to 100% of iOS and Android users. We’re still in the process of testing this feature out and are still accepting participants into our early access program. If interested, let us know in the comments below and we’ll make sure this feature is enabled within your subreddit.

As always, thank you to all the mods who have taken the time to chat with us and provide continued feedback on ways we can improve the mobile mod experience. Your feedback was instrumental in helping us build these features, and we’re excited to keep the conversation going. If you have any questions or comments about the features we discussed today, please let us know in the comments below.

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Hello, mods

Last year we announced we’d be creating a new moderator experience on Reddit, starting with a reimagined Mod Queue (see here, here, and here for our previous posts on this subject). Since kicking off the engineering process months ago, we've conducted a private beta program with over 60 subreddits. These communities generously assisted us in testing the new desktop mod queue experience and offering valuable feedback, which has helped influence and prioritize our product roadmap. Today we’re excited to make this beta program public. Starting this week mods will see a new entry point to test this new Mod Queue out.

https://preview.redd.it/o8lsovsimbsc1.png?width=734&format=png&auto=webp&s=9c9765dcbf8760f7a6cd59dba1c89a98919e9a58

Mod Queue on desktop today

Our work is far from complete, and our goal with this public beta program is to get broader feedback from the larger mod community as we continue to develop this feature. Here are some things you can expect this week with this new experience:

• Greater information density: The new Mod Queue on desktop defaults to a Compact view, with key mod actions now prominently placed front and center instead of buried in overflow menus. This is to increase efficiency and ease of use.
• Greater contextual information: When clicking on a piece of content, a side panel will open, offering immediate context on why the content is in the queue. Mods will no longer have to leave the queue to understand why a piece of content has ended up there.
• Greater user information: When clicking on a username, an additional side panel will appear, providing context-specific information about that user within the community (e.g., their karma in the subreddit). Mods can then take traditional user-focused mod actions directly from this panel (e.g., banning, creating a mod note, accessing the user log, sending a message, etc.).
• Greater performance: This mod queue should be noticeably faster when loading and taking actions.

https://preview.redd.it/nlx9myukmbsc1.jpg?width=1336&format=pjpg&auto=webp&s=04771bac416646864cdaedd6f75cff171422ae2e

Mod Queue with contextual information panels

Mod Queue on desktop tomorrow

Over the coming months, we’ll be adding many new features to this Mod Queue (thanks again to our earlier beta program participants for helping build this list of feature requests). Mods can expect to see the following desktop features soon:

• Enhanced customization: We want to provide mods with the flexibility to personalize the order of mod actions in Compact view, tailored to their specific preferences and workflows.
• Keyboard shortcuts: In the next few months we’re excited to introduce action shortcuts to minimize the number of clicks a mod needs to take.
• More filters: Custom Mod Queue filters are currently being developed and will be introduced soon!
• Macros, all the macros: We’re currently building removal reason macros, ban macros, modmail macros, etc., and are excited to launch them soon!
• Additional features in the works: enhanced user insights, automod keyword highlighting, real-time indicators, and much more!
• Bugs: As we continue to develop this feature, we expect the occurrence of bugs. Please report any issues to us through our standard support channels (e.g., r/modsupport and r/bugs) and we’ll work to squash them quickly.

Mod customizations and extensions

Mods can leverage Reddit’s Developer Platform (currently in beta) to create, share, and integrate new mod features into this updated experience. Additionally, we've initiated discussions with r/Enhancement and r/Toolbox devs to explore collaboration opportunities and ensure we’re creating space for them on this new platform.

Saying goodbye to new.reddit.

As a reminder - we intend to phase out new.reddit later this year as our work progresses. Rest assured, we'll keep everyone updated as our plans solidify. Meanwhile, we're eager for everyone interested to test the new Mod Queue and share their feedback. Feel free to ask any questions in the comments below.

Be sure to tune in tomorrow for updates to the mobile mod experience.

Hey mods,

I’m u/enthusiastic-potato and I work on our safety product team. We’re here today to introduce some new safety features and tools requested by mods and to recap a few recent safety products we’ve released. These safety-focused mod tools and filters are designed to work together to help you manage and keep out the not-so-great things that can pop up in your subreddit(s).

What’s new:

• Harassment filter - a new mod tool that automatically filters posts and comments that are likely to be considered harassing.
• User details reporting - see a nasty username or profile banner? Now, you can now report a user’s profile based on those details (and more).
• Safety guide - the safety page within mod tools is growing! And it can be a bit confusing. So we’re releasing a new Safety product guide to help navigate when to use a few of the tools available.

The Harassment Filter

The first feature we’re introducing is the new Harassment filter – powered by a large language model (LLM) that’s trained on mod actions and content removed by Reddit’s internal tools and enforcement teams.

The goal with this new feature is to help provide mods a more effective and efficient way to detect and protect their communities from harassment, which has been a top request from mods.

​

https://i.redd.it/1iuj7rijrxnc1.gif

Quick overview:

• You can enable this feature within the Safety page in Mod Tools on desktop or mobile apps
• Once you’ve set up the filter on reddit.com, it’ll manage posts and comments across all platforms—old Reddit, new Reddit, and the official Reddit apps. Filtered content will appear in mod queue
• Allow lists (which will override any filtering) can be set up by inputting up to 15 words
• “Test the filter” option - you can also experiment with the filter live within the page, to see how it works, via a test comment box

This feature will be available to all communities on desktop by end of day, and the mobile apps settings will follow soon in the coming weeks. We have more improvements planned for this feature in the future, including additional controls. We’re also considering how we could extend these capabilities for mod protection as well.

Check out more information on how to get started in the help center.

Big shoutout to the many mods and subreddits who participated in the beta! This feedback helped improve the performance of the filter and identify key features to incorporate into the launch.

User details reporting

The second new feature we’re sharing today is a new reporting option for profiles. We’ve heard consistent feedback - particularly from moderators - about the need for a more detailed user profile reporting option. With that, we’re releasing the ability to report specific details on a user’s profile, including whether they are in violation of our content policies.

• Example: if you see a username with a word or phrase that you think is violating our content policy, you can now report that within the user’s profile.

Overall, you will now be able to report a user’s:

• Username
• Display name
• Profile picture
• Profile banner image
• Bio description

To report a user with potentially policy-violating details:

• On iOS, Android and reddit.com, go to a user’s profile
• Tap the three dots “...” more actions menu at the top right of the profile, then select Report profile
  • On reddit.com, if they have a profile banner, the three dots “...” will be right underneath that image
• Choose what you would like to report (Username, Display name, Avatar/profile image, Banner image, Account bio) and what rule it’s breaking
  • Note: if a profile doesn't include one of these, then the option to report will not show in the list
• Select submit

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https://i.redd.it/e54ph61mrxnc1.gif

Safety guide

The third update today is that we’re bringing more safety (content) into Reddit for Community, starting with a new quick start guide for mods less familiar with the different tools out there.

The guide offers a brief walkthrough of three impactful safety tools we recommend leveraging, especially if you’re new to moderation and have a rapidly growing subreddit: the Harassment Filter, Ban Evasion Filter, and Crowd Control.

You’ll start to see more safety product guidance and information pop up there, so keep an eye out for updates!

What about those other safety tools?

Some of you may be familiar with them, but we’ve heard that many mods are not. Let’s look back on some other safety tools we’ve recently released!

Over the last year, we’ve been leveraging our internal safety signals that help us detect bad actors, spam, ban evasion, etc. at scale to create new, simple, and configurable mod tools. Because sometimes something can be compliant with Reddit policy but not welcome within a specific subreddit.

• Ban evasion filter - true to its name, this tool automatically filters posts and comments from suspected subreddit ban evaders. Subreddits using this tool have seen over 1.2 million pieces of content caught by suspected ban evaders since launch in May 2023.
• Mature content filter - …also true to its name, this tool uses automation to identify and filter media that is detected to be likely sexual or violent. Thus far, this filter has been able to detect and filter over 1.9 million pieces of sexual or violent content.
• For potential spammers and suspicious users - we have the Contributor Quality Score (CQS), a new automod parameter that was established to identify users that might not have the best content intentions in mind. Communities have been seeing strong results when using CQS, including significant decreases in automoderator reversal rates (when switching over from karma limits).

On top of all the filters, we also recently updated the “Reports and Removals” mod insights page to provide more context around the safety filters you use.

If you’ve used any of these features, we’d also like to hear feedback you may have.

Safety and the community

Currently, an overwhelming majority of abuse-related enforcement on our platform is automated–meaning it is often removed before users see it– by internal admin-level tooling, automoderator, and the above tools. That being said, we know there’s still (a lot of) work to do, especially as ill-intentioned users develop different approaches and tactics.

So, there will be more to come: additional tools, reporting improvements, and new features to help keep your communities safe, for users and mods. This also includes improving our safety systems that work in the background (outputs of which can be read in the Safety Security reports) to catch and action bad things before you have to deal with them.

As always, let us know if you have any feedback or questions on the update.

edit: updated links

Hi Mods,

I’m u/maybe-pablo from Reddit’s Content team. As we continue to build out improvements, several mod-oriented features will be removed next month: Post Collections, Mark as OC, Community Content tags and the primary topic setting.

Why are we making these changes?

Over time, we found that Post Collections and Mark as OC didn't gain widespread adoption among mods. However, with the recent enhancements to the flair navigation system, we've noticed a consistent and growing increase in the adoption of post flair. Flair allows mods to curate and organize content for their communities, which helps users swiftly navigate and filter through posts they’re interested in. We’re confident that post flair can serve all kinds of organization and navigation needs.

We recently implemented an automated system for rating and organizing subreddits by topic, rendering the previous Community Content tag and topic setting obsolete. When tested alongside the old survey-based method, data shows that the new system allows for faster and more accurate identification of a subreddit.

What does this mean for moderators?

Next month, posts that were previously included in a collection or labeled using our "Mark as OC" feature will be unbundled, and the native tag associated with them will be removed. If you’d like to keep your old collections organized, we recommend using post flair to do so.

The new rating and subreddit organization system has been successfully implemented. Mods do not need to change anything on their end.

If you have any questions about the above features, don’t hesitate to ask them in the comments below!

Hi y’all! I’m u/big-slay from Reddit’s Community Events team. You may recognize me from Mod World…if not, forget I said that. I’m here to share info about our first slate of 2024 events!

This year, we’ll continue hosting events you’re already familiar with, like Mod City, Mod Roadshows, and Mod World.

We’re also launching some new, virtual event types this year to increase accessibility for those who can’t make it to an IRL event.

Here’s a quick guide:

IRL Events

• Mod Roadshow: Mods, admins, food, drinks, networking, feedback, fun.
• Mod City: Mods, food, drinks, networking, fun.

Virtual Events

• Mod World: Big ol’ virtual conference for all mods.
• Moddit: Short and sweet talks ft. relevant mod topics + networking.
• ModConnect: Mini mod conferences focused on specific subreddit industries or topics (Fashion, Food, Gaming, Travel, etc.)
• Mod Bootcamp: Moderator onboarding summit targeted to newer mods, but open to all.

Phew. That was a lot of things.

Interested in attending? You can register now for several 2024 events at the links below! We will continue adding more dates as the year goes on!

Here’s the schedule so far:

• February 8 – Mod City – Atlanta, GA
• February 29 – Moddit – Virtual
• March 9 – Mod Roadshow – Toronto, ON
• March 28 – ModConnect (Fashion) – Virtual
• April 29 – Mod Roadshow – New York, NY
• May 10 – Moddit – Virtual
• May 15 – Mod City – Dallas, TX
• May 17 – Mod Roadshow – Austin, TX
• June 7 – Mod Bootcamp – Virtual
• June 15 – Mod Roadshow – Los Angeles, CA

Keep up with all of our mod events throughout 2024 on r/RedditCommunityEvents.

You can also check out event recaps and more at our home for all things mods: Reddit for Community.

I’m really looking forward to meeting more of y’all this year :)

- u/big-slay out <3

Heya Mods - back again to have more discussions with you all! Let's dive right in:

##Administrivia
Real quick, let's see what all we've done this past month - we held Mod World where on top of a few AMA's with /u/spez we also, announced reddit for community, check them both out! We also released a new tool for reordering your modteam, and as announced at Mod World we've opened sign ups for Adopt an Admin next year! I also have some less great news - we've been working with teams internally to find a way to support you all in holding your bestof contests. Unfortunately, this year, we were unable to make it happen - we're sorry about that.

##Policy Highlight
Each month, we feature a tid bit around policy to help you moderate your spaces, sometimes something newish, but most often bits of policy that may not be well known. This month, we’re talking about Rule 3 which reads:

Respect the privacy of others. Instigating harassment, for example by revealing someone’s personal or confidential information, is not allowed. Never post or threaten to post intimate or sexually-explicit media of someone without their consent.

The first bit is one of our oldest rules, known to many of you as 'No Doxxing'.

It certainly feels like a no brainer, as doxxing can lead to real life harassment and harm. We wanted to dive in just a bit as there are some gray areas we tend to see questions around. So, what does this rule mean in your community? In general, you should think of this on a spectrum — it's fine to post pictures and the name of Keanu being awesome, it's not fine to post the full name and address of a private individual, or other information that could be used to identify them. There are many communities out there that are focused on individuals who are already in the public eye, and whether these are celebrating the person or snarking on them, the same rules apply. Where it crosses a line is when people attempt to locate them or their family members or post any other types of identifying information including email address, IP's, etc.

This also holds true when a news story or viral video thrusts someone into the spotlight - whether for positive or negative reasons. While our internal Safety tools catch a number of issues proactively, context is important as always - so as mods you can utilize some Automoderator rules to help you identify potential issues in your community.

##Discussion Topic
As always we want to invite you all to have a discussion around moderation in your spaces. We do this in the Reddit Mod Council on a regular basis and want to continue to talk to more of you. Today, along with any questions or thought on the above, we want to discuss:

• Do you have any New Year's Resolutions for your communities?
  • Are you planning any changes in your spaces in the new year?
  • What trends in your community do you hope continue, and what do you hope to see fade?
  • If you had three wishes for things that would affect your community in 2024, what would they be?

##In closing While you're thinking about your answers to these questions, please enjoy my song of the month – I will be, as we chat throughout the day!

edit: fixed formatting, markdown is tough!

Hey everyone, u/tiz here, I work on the Community team at Reddit.

The Adopt-an-Admin program was launched in July 2020 to provide admins (Reddit employees) with a better understanding of the moderator experience. Adopt-an-Admin embeds Reddit admins in mod teams, where they moderate alongside you, with the goal of fostering empathy and understanding of the mod experience. You can read more about the program here.

You may have missed this program as it's been on hiatus for a few months. But hey, we’re back with a fresh focus, new ideas, and a plan to expand!

At Mod World, u/spez chatted with moderators of r/AmItheAsshole about his experience being “adopted” by their subreddit (event registrants can watch the recording here). The experience was so impactful that we want every admin to have the ability to do Adopt-an-Admin. Yes, all 2,000+ admins. With this goal in mind, we’re looking to have a ton of subreddits sign up and take an admin under your wing - where you can build one-to-one relationships with admins, get an outside perspective on your community, and share how important what you do is with every single Reddit employee.

We’re looking for all types of subreddits: small, medium large, eventful, uneventful, boring, cozy, chaotic, pictures, blocks of text, snippets of text, art, shows, games, places, people, languages, memes, dreams, themes, thoughts, ideas, questions, answers, support, help, stories, cats, dogs, squirrels, and everything in between.

If you signed up in the past, please sign up again to let us know about your interest in the new year! If your sub is brand new to Adopt-an-Admin, we can’t wait to hear from you. We’ll reach out with next steps in early 2024.

Note, if you signed up during Mod World on December 2, 2023, you do not have to fill out the form again. Sign ups for ‘round 1’ will close on January 15, 2024.

You got this - click me to sign up now!

Hi Mods,

It’s me again - u/enthusiastic_potato - and I’m excited to share some new data-filled updates coming to the Community Health page, which can be found in Mod Insights.

Updates:

• We renamed the page to “Reports and Removals” to better describe exactly what you can find on the page.
• We introduced a new “Content Removed by Admins” chart which displays admin content removals in your community and also distinguishes between spam and policy removals.
• We created a new Safety Filters Monthly Overview to help visualize the impact of Crowd Control and the Ban Evasion Filter in your community.
• We modernized the page’s interface so that it’s easier to find, read, and tinker with the dashboard settings.

We made these changes as a direct result of mod feedback and to provide more context around the safety filters you use. Also, who doesn’t love more community data? Ok, maybe not everyone.

Specifically, mods requested more insight into how much content is removed by Reddit admins as well as distinguished removal reasons. Also, we know you didn’t have high visibility into the effectiveness of your set safety filters across your communities, so we improved those insights with the new safety filter chart. Please note for the Admin removals and safety tooling filtering rates, data before September 2023 is not available.

These updates will be completely rolled out by Friday, December 15 on Reddit’s native mobile apps and desktop.

As a reminder, you can visit the updated Reports and Removals page (formerly, Community Health), by visiting Mod Tools > Mod Insights > Reports and Removals.

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https://preview.redd.it/7pjszmrstq5c1.png?width=1476&format=png&auto=webp&s=9b795d633fc7e30039290aef81fa3a09654cac63

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New admin removal chart in Reports and Removals within Mod Insights on mobile

New safety filters chart found in Reports and Removals within Mod Insights.

Thanks for reading! We’ll stick around to answer any questions.

Howdy Mods,

In June, we announced a pilot program to test an exciting new mod tool - Post Guidance. Since the unveiling of this program, over 200 subreddits have enlisted to participate, and we are sincerely grateful for the overwhelming support and enthusiasm expressed for this feature. A heartfelt thank you to every mod team who took the time to experiment with this new tool, provide us feedback, and collaborate with us on this product journey.

Today we’re excited to share an update on the progress we’ve made and detail our upcoming plans.

TL;DR We’ve seen some incredible results with a sharp decrease in % of automod removals. While certain metrics, such as post starts and submissions, have shown mixed results, we acknowledge that there is still progress to be made. We still have a ways to go, but we’re feeling bullish about the progress thus far.

https://preview.redd.it/a81w2llmfq5c1.jpg?width=2190&format=pjpg&auto=webp&s=a539fe2a6d96efe69868acefaafae9d93b97ff28

Not so TL;DR

What you’re looking at above is an AB test analysis of 33 subreddits that we tracked for 4 weeks. Here we are comparing a “control” group (individuals who did not see the Post Guidance experience) against an “enabled experiment” group (individuals who did see the Post Guidance experience). Here’s a summary of some of the results.

• We’ve seen a 35% drop in Automod removals in the experiment group.
  • In other words, far fewer posters are getting their posts removed by automod.
  • We’re interpreting this to mean that Post Guidance is successfully educating users on how to post in a way that aligns with a community’s guidelines, and a community’s needs. Needless to say, we’re pretty stoked about this outcome.
• Successful posts (as a percentage of submitted posts) have increased by 6%.
  • Seeing this stat elicited several high-fives and a few audible “hell yeahs” from our team. Overall we’ve seen a greater percentage of posts (out of all submitted posts) stay up in our experiment group with post guidance turned on.
• Post starts (clicking “create post”) are down by 6% in our experiment group.
  • The good news: Post guidance reduces the number of individuals having to repeat posts after a failed submission.
  • What we still need to figure out: There are potentially good faith posters getting overwhelmed during the posting experience, that have abandoned their post.
• Post submissions are down by 13% in our experiment group.
  • The good news: Posts that otherwise would have been removed, are no longer being submitted (e.g. off-topic submissions, low-effort posts, etc.).
  • What we still need to figure out: Similar to the above, some good faith users may be abandoning their posts after seeing a list of post requirements.
• More Post Guidance configurations equals more successful posts! In communities that created more than 7 rules for Post Guidance, we found that the effect was roughly 10% stronger than in communities that created 7 or fewer rules. This indicates that extensive use of the feature can help communities thrive even further!

*Note: FYI for those digging into the numbers, it’s worth mentioning that automod removals, mod removals, and admin removals aren’t mutually exclusive. These results are a bit more ad-hoc across 30 days of data. Our data scientist is working on looking at a longer time horizon to look at statistical significance.

The future of Post Guidance

At present, Post Guidance is exclusively accessible to subreddits that have enrolled in the pilot program. We have plans to release this feature more broadly in 2024. As part of our experimentation, we are selectively showcasing Post Guidance to 50% of desktop users within those communities. Given the positive results we’ve experienced, we are thrilled to announce our decision to expand the availability of Post Guidance to 100% of desktop users within subreddits participating in our pilot program.

While we do this, our team is also busy designing and building the following feature improvements:

• Cross-platform parity within our mobile apps. We know the majority of users are on our apps, and we want them to benefit from the power of post guidance too.
• Include URL detection and flair-based rule configurations.
• Comment Guidance!

Thanks again to everyone who has helped us get this far. If you’re interested in joining our pilot program, please feel free to sign up in the comments. If you have any questions or feedback about the program, the results we’ve shared, or how this feature works don’t hesitate to ask us below!

Howdy Mods,

It’s been a busy end of the year, and today we have a bevy of updates. Please dive in below.

Mobile Modmail Updates

In October we launched a native mobile modmail feature on iOS and Android. Though the rollout laid a sturdier foundation for needed tweaks to modmail, it did impact the functionality of different moderation features. Since then our team has been working on resolving various issues that mods highlighted.

Here’s what’s been fixed and improved:

• Issue: The user Mod Log on iOS was inaccessible.

• Solution: This was a bug that has now been fixed.

• Issue: The User Profile and User Stats are not aligning in the “invite a moderator” messages on iOS.

• Solution: This was a bug that has now been fixed.

• Issue: iOS mods couldn’t approve an “Approved User” request

• Solution: This was a bug and has now been fixed.

• Issue: Clicking on the user's profile takes a bunch of new steps on iOS

• Solution: We updated the “user summary card” to contain more information to minimize the need to visit the user profile card in most cases.

• Issue: Enhance Mute functionality on iOS and Android.

• Solution: Mods are now able to specify mute durations.

• Issue: Enhance Ban functionality on iOS and Android.

• Solution: Mods can now ban and unban users directly from modmail. This will roll out tomorrow on iOS.

• Issue: Archiving messages on iOS is tedious

• Solution: We included “swipe to archive” and “swipe to mark unread” actions (which existed on Android already).

• Issue: Modmail on Android is slow to load

• Solution: We improved performance so the initial load time of the inbox and the time to action on messages is significantly quicker.

Upcoming Improvements:

• Issue: Writing more than a 4-line reply cuts off text on iOS
• Solution: To ensure our fix implementation is also usable for moderators using screen readers, this fix will take a little longer and will be done in January.

Discover more communities by topic on the Reddit mobile apps

We recently launched a new mobile experience to help redditors more easily discover and explore communities related to the same topic directly from a subreddit’s homepage.

As shown in the image above, some communities will have a relevant topic and their ranking within that topic (determined by recent user activity volume in the community) displayed on the header of the homepage. By tapping on the topic and ranking, Redditors will be directed to a list of communities within that same topic group to explore. In the future, we’ll also expand this to show more posts and content about that topic.

Important note: This feature respects individual subreddit discovery settings.

Post flair navigation and Mod Log

We’ve updated the Mod Log to record when a mod team member has enabled or disabled post flair navigation on mobile. This change came about thanks to the feedback we received in r/RedditModCouncil.

As always, don't hesitate to let us know in the comments below if you have any questions about the above updates.

tl;dr Moderators with Everything permissions have the ability to reorder moderators without needing admin assistance. If you have inactive moderators at the top of the list, the next active moderator on the list with Everything permissions can reorder anyone on the list, including the inactive moderators.

I’m u/agoldenzebra, and I work on Community Governance initiatives in collaboration with our Product teams. As a reminder, the Community Governance team’s work focuses on empowering active moderators, creating clearer systems for effective subreddit governance, and ensuring that you have the data and information you need to be effective stewards of your community.

With that in mind, a few months ago we introduced protections for communities with inactive moderators. Today, we’re here to introduce the next step in this body of work: providing moderators with the ability to reorder their moderator team without needing admin assistance.

Here’s how it works:

• Any moderator with Everything permissions (i.e. the ability to add/remove mods) will see a “Reorder” button on the Moderators page on New Reddit.
• When they visit that page, they will be able to drag and drop reorder all the moderators below them (the same moderators they would be able to add/remove today)
• If you have inactive moderators at the top of the list: the highest up (in the hierarchy) moderator that is active and has Everything permissions is now functionally the top mod. This means this person can reorder anyone on the list, including all mods (both active mods with limited permissions and inactive mods) above them.
  • As a moderator reorder is a notable change, we recommend consulting with the rest of your active mod team before taking this action.
• When anyone reorders the list, it puts a note in the mod log and generates a modmail to the subreddit, which looks like this:

​

https://preview.redd.it/8aj544bsxi4c1.png?width=1342&format=png&auto=webp&s=7142352327942e75cb5c9debf710e56bbccf54ed

• Unfortunately, this feature is not yet available on mobile devices or to communities with over 100 moderators. If you have over 100 moderators and need to reorder your moderator list, please write to r/ModSupport modmail.
• We will begin rolling this feature out today. It will be available to all mods by next week (we’re taking our time to ensure everything works as intended).

​

https://i.redd.it/pi35y09xxi4c1.gif

Please comment below if you have any questions or feedback. Thanks!

Edit: Huge thanks to the Reddit Mod Council, who’s discussions and feedback helped shape this feedback. Some council members have shared summaries of their discussions here, here, and here.

2nd Edit: All moderators with the requisite permissions should now have access to this feature. Thanks for your patience! During our slow rollout, we surfaced and fixed the following bugs:

• Subreddits with suspended moderators should no longer receive an error when attempting to reorder.
• Suspended top moderators that are inactive should be able to reordered now.
• Automoderator, dev platform apps, and a few other common large bots will no longer count as an "active mod" for this feature. If these bots are the highest up active moderator on the list, the next highest active moderator with Everything permissions will be able to reorder the bots and any inactive moderator above them.

If you experience any issues using this feature, please continue to report them in the comments below or let us know via a bug report in r/ModSupport.

Hopefully you were able to make it to the 2023 Mod World event earlier today. If you couldn't attend live, but registered for the event then you can still see the sessions under the “replay” tab. We will also make the Mod World videos publicly available on the site below at a later date.

The big ICYMI though is: There is a NEW home for all things moderation: Reddit for Community.

Why did Reddit build a new home for mods?

Well, because A LOT goes into modding. And that information is sometimes hard to locate when you need it. We have consistently heard from both new and experienced moderators that this could be improved, so this is our effort to do just that.

Reddit for Community will serve as a single destination for mods to access relevant resources, mod-focused product updates, tactical guidance, and understand additional opportunities available to mods only. No more treasure hunts for the most relevant and up-to-date info you need to run your communities – this site will have it.

This is just the first step, and we will continue to build an easy-to-navigate home base alongside you. So keep the ideas coming of what you love, need or are missing in this home.

What can I find on Reddit for Community right now?

• Resources - ever wonder what successful new moderators typically do within their first month We’ve got you covered with weekly guides.
• Inspiration - want to know how your favorite communities got their glow up? Check out the community success stories.
• Discover exciting programs - check out exclusive opportunities for Reddit moderators.
• One-click tabs and links to crucial Reddit resources like the Moderator Help Center, Reddiquette, Moderator Code of Conduct, Content Policy and subreddits where you can receive advice from admins and fellow mods.

What else is coming in 2024?

• More educational content that is relevant to mods no matter how long you’ve been moderating. We also want to break down barriers for those who may be moderation-curious and have yet to take the plunge.
• An updated mod education and certification program. We are incorporating mod feedback on education and certification into our 2024 roadmap to rebuild and strengthen our mod education and certification program offerings – stay tuned, we know this one is very important.
• Reddit Product updates for mods (and invites to participate in beta testing)
• More community success stories where you can learn how other mods built and managed communities on Reddit. Our stories range from communities’ early days (going from 0 to their first 100 subscribers) all the way to mature communities that have tens of millions of subscribers. Regardless of where you are in your moderation journey, we have something relevant for you. Would you like to share your secrets to success? Great, fill out this form here. We’d love to hear from you!
• Localized versions of the Reddit for Community site in different languages. Reddit is used by millions of people from around the world. We want to ensure that anyone who wants to become a Reddit moderator can. This includes being able to access crucial content when you need it.
• Informational pages for programs such as Community Funds, Reddit Partner Communities, and Mod Council.
• Mod Event Invites. Reddit has hosted both virtual and IRL events including mod meetups, mod roadshows and this year’s Mod World. We’re already hard at work planning events for 2024 and will use Reddit for Community as a one stop shop to keep you in the know.

We will be updating regularly, so bookmark Reddit for Community and tell us what you’d like more of right here.

Best,

curioustomato_

PS. I’d also like to share that my teammates (including u/MondoKayo, u/poppysnoo, u/Qu33n_of_Narwhals, u/big-slay and u/glizzygrl) may help me follow up here by responding to comments.

PPS.

https://preview.redd.it/t872143kvx3c1.png?width=984&format=png&auto=webp&s=d6fb6e31fb5fdbfc165c8e55b054d326c4e8cf8e

Edit: Fixed the link to the replay tab

Hi Mods,

This fall, our team has been actively building a new mobile mod queue interface. Today, we're thrilled to announce the gradual rollout of these updates to moderators on both iOS and Android over the next few weeks. Mods may start seeing the revamped mod queue as early as this week, but please be aware that the rollout will be gradual and may extend into the new year (we’re taking our time to ensure everything works as intended).

This upgraded experience brings the following changes:

• A mobile-centric design that enhances the overall usability of the queue.
• A more robust technical foundation, resulting in improved queue performance (faster!) which will enable us to introduce new features that were previously constrained by technical limitations.

Here are some of the improvements you’ll see in the new queue:

• Native gestures and interactions: Swiftly approve content with a right swipe or remove it with a left swipe. Additionally, long-press on content to reveal a comprehensive menu of actions.
• Enhanced context and information display: Say goodbye to the need to navigate to posts to read lengthy text. The queue now provides more context and information at a glance.

https://preview.redd.it/8ke2hpp50j3c1.png?width=2268&format=png&auto=webp&s=59c8ec02b4b6023798bf08d50fdf11da89691113

• Increased content density: Experience a higher volume of content on your screen, enabling you to prioritize and address urgent matters more efficiently.
• Easier comment removal: Remove comments more quickly without providing a removal reason.

https://i.redd.it/6jkdgw710j3c1.gif

• Unified header with modmail and mod log: Our future goal is to establish a centralized hub where you can conveniently access all essential mod tools.
• Accessibility: We've tested this feature to ensure it's compatible with screen readers.

A quick thank you

Over the past month, we’ve had a substantial group of mods partner with us to test this feature out, identify bugs, and provide recommendations for future enhancements. We couldn’t have gotten to where we are today without their assistance - thank you! Although we have addressed the identified bugs and incorporated numerous feedback points, our commitment to enhancing the queue continues post-launch. Here’s a glimpse of what lies ahead:

• Enhanced contextual display: We are working on displaying both parent and child comments in the queue, eliminating the need to delve into the post for context.
• Post flair visibility in queue: We know many subreddits rely heavily on post flairs. We’re excited to finally include these in the mod queue.
• Real-time updates: Building on the popularity of this feature on Reddit we’re excited to bring this to mobile soon.

We’re excited to hear your feedback, so please drop any thoughts or questions in the comments below!

We meet again, mods

This summer we announced our plans to reinvent the desktop mod experience on Reddit and shared early designs for what a reimagined Mod Queue could look like. Since then, we’ve hosted numerous conversations with a wide variety of mods where we’ve continued to share concepts and gather feedback.

Today we’re excited to let everyone know that we’ve begun engineering this new Mod Queue. As we kick off this journey we want to be transparent about our plans, and our current progress, while also creating a space for mods to give us continuous feedback.

Where we are today

When we launch the first iteration of this new mod queue next year, it will have a similar look and feel to the experience mods have on both old and new Reddit today. Some noticeable changes will include:

• Information density: The navigation panel on the left side of the screen can be collapsed to help increase information density.
• Button placement: We pulled more mod actions out of overflow menus so that they are front and center. Special shoutout to u/eriophora whose designs and feedback greatly influenced our work on this front. We loved chatting with you and other mod council mods!
• Context pop-up: Today on new.reddit, clicking into a mod queue item opens up the post/comment in an overlay that covers your queue. In the new mod queue we’re building, the post will open up on the right side, keeping you in the mod queue even when you open up the post/comment context.

We hope these changes will improve efficiency by increasing the scannability of queues, cutting down on the number of clicks a mod needs to take to complete an action, and reducing cognitive load.

Buttons have been moved underneath the content so that more actions are easily accessible.

This new layout takes inspiration from Old Reddit.

Information panels aim to keep mods in context while providing all the info needed to make a decision.

We know that different mods have different preferences and needs, so we plan to customize the Mod Queue to meet a variety of needs. We’re exploring customizations like button order, layout type, information density, report expansion, and mod note previews.

Throughout 2024, we will continue to build additional features that will provide more context and information to assist the mod’s decision-making process. These features will give mods the following abilities:

• Real-time indicators to allow mods to collaborate while working through the Mod Queue.

https://preview.redd.it/8uavmumhnq1c1.png?width=1032&format=png&auto=webp&s=cb84dd655f2256e1feb5757f65dffcef988d21a2

• The ability to create and save custom filters to fit your moderation needs (e.g. “show me reported post/comments from u/lift_ticket83”)

https://i.redd.it/k99zs0vknq1c1.gif

Mods would be able to manage custom filters to further tailor their team’s experience.

We want this new Mod Queue to be a customizable experience that mods can tailor to best suit their individual or team needs.

Additional mod features

In addition to Mod Queue, our team is focused on building the next generation of mod tools on this upgraded experience. We’re currently running a pilot program for Post Guidance, and are starting to ideate on Comment Guidance, an improved pinned post experience based on mod feedback, additional subreddit styling/widget options, and a revamped subreddit welcome experience. We’ll be sharing more news on these potential features in the coming weeks.

Where we’re going, we don’t need roads new.reddit

As a reminder, this new mod interface will replace the current experience later next year (important disclaimer: old.reddit is not going anywhere). As we work towards this end goal, you can expect more posts from us updating you on our progress, previewing new features, and soliciting additional feedback along the way. In the meantime, please feel free to ask any questions about what we’ve detailed above or share any feedback you may have.

Heya Mods! I'm back with our next installment of the Mod Monthly - last time we had some great conversations around policy, moderation practices, spam, and the listening sessions we've been holding. I enjoyed those and hope you all did as well. This month I hope to have more of the same - so let's get to it:

##Administrivia
First, a bit of administrivia with some recent posts you might have missed: Did you see that your users can now use collectible expressions to share how they're feeling in comment threads if you have them turned on?, not specific to moderation - but check out the progress we've made on search! We also shared resources for those of you dealing with traffic influxes due to the Israel-Hamas conflict, which will inform our Policy Highlight today. We posted an update about our progress on native modmail and are on track with the fixes we've committed to, the first three fixes we mentioned in this post will be out in the next app release - please be sure to update your app when it's available - we'll continue to keep you updated as we progress. Finally, make sure you read about the subreddit purge and follow the instructions if one of your communities is affected.

##Mod World
We announced the return of the Mod Summit World! bigger and better than before, coming virtually December 2nd!

reserve your spot now

##Mod Recruiter Pilot
The Mod Recruiter is a pilot opt-in service that helps moderators source new mod candidates from within their community on an ongoing basis, giving your mod team a regular stream of applicants to review without spending time manually reaching out to potential mod candidates. This automated service can help notify your regular community members when you post a thread accepting mod applications.

Read More here

##Policy Highlight
Each month, we feature a tidbit around policy to help you moderate your spaces, sometimes something newish, but most often bits of policy that may not be well known. This month, we’re talking about Rule 1 and specifically our violence policy

This policy prohibits content involving torture, executions, gratuitous displays of dead bodies as well as requests to find where to view such content or offers to share it.

Do not post content that encourages, glorifies, incites, or calls for violence or physical harm against an individual (including oneself) or a group of people; likewise, do not post content that glorifies or encourages the abuse of animals. We understand there are sometimes reasons to post violent content (e.g., educational, newsworthy, artistic, satire, documentary, etc.) so if you’re going to post something violent in nature that does not violate these terms, ensure you provide context to the viewer so the reason for posting is clear.

Some examples of violent content that would violate Rule 1:

• Post or comment with a credible threat of violence against an individual or group of people.
• Terrorist content, this includes propaganda.
• Post containing imagery or text that incites, glorifies, or encourages self-harm or suicide.
• Graphic violence, image, or video without appropriate context.

If you choose to allow graphic content in your community that does not violate the above-referenced policy (e.g., content from non-combatant citizen journalists), please ensure it is correctly marked as NSFW. We're committed to allowing nuanced discussion of this topic on Reddit within the bounds of our sitewide policies, and we recognize how important citizen journalism is. However, context is important, and content that supports violent acts against others (e.g., against a hostage) will be removed. If you want to review that type of content before it is live to your users, you can turn on our Mature Content Filter within your community.

##Feedback Sessions
We held our last session of the year - stay tuned as we'll post a readout of our learnings and how we're taking action based on what we heard soon^™!

##Community Funds

r/NBA is celebrating its 15th Cake Day! Reddit Community Funds and /r/NBA are teaming up to celebrate with a fundraiser for The Boys & Girls Clubs of America with Reddit matching up to $25k. Stay tuned for more info on a All-Star-Community Meetup coming soon as well! r/vancouver is also holding a fundraiser for their local foodbank, while r/ClashofClans's tournament promises to be very exciting!

Speaking of fundraisers, Giving Tuesday approaches. Does your community typically host a fundraiser at the end of the year? Share in the sticky comment below. We'd love to be able to amplify them!

##Discussion Topic
On to the real reason I'm here - we want to invite you all to have a discussion around moderation in your spaces. We do this in the Reddit Mod Council on a regular basis and want to continue to talk to more of you. Today we want to discuss:

How do you think about rules in your community? Here are a few questions to get you started - but feel free to share whatever comes to mind and discuss with other mods:

• Did your rules grow over time or are they mostly what were set when your community started?
• How do you approach rule changes? Do you involve your community in writing them?
• What piece of advice would you give to a mod team that's considering a rule change?

Bonus: Are there any rules (aside from civility!) that most subreddits should have in their community?

##In closing
While you're thinking about your answers to these questions, please enjoy my song of the month, I will be as we chat throughout the day!

edit: formatting is hard

Hello everyone! Two years ago, we removed dormant subreddits from Reddit to free up the namespace for future creators (some of you may recall this).

We are planning to do this again beginning in the next two weeks, but will do things slightly differently this time around in order to minimize disruption to your communities.

When we did this in 2021, we didn’t offer an opportunity for mods to keep subreddits that may have had value to them–sentimental or otherwise. One of the most common issues we encountered was moderators missing the announcement and not being aware that this was happening, sometimes even months later. This was an important learning for us.

This time, we will provide a simple avenue for moderators to opt-out from this round of dormant subreddit removals – for whatever reason they see fit. Here’s how:

• We will send a PM to mods that have logged in within the last 3 months and list subreddits they mod that may be impacted
• In the PM, we will provide instructions on how to opt out of this round of subreddit removal by taking a simple (and dare I say… fun?) mod action: banning u/SubredditPurge from the community you wish to opt out. This will immediately opt your subreddit out of this round, and you can do this as soon as you like.

These changes will occur across two phases:

• Phase 1: We will target communities that have had zero activity in the past year and have less than a single post or comment since inception.
• Phase 2: We will target communities with zero activity in the past year and less than 10 posts or comments since inception.
• In the future we hope to make this a more regular process.

We will not be removing subreddits under a year old, or subreddits that have been banned.

We’ll be sticking around in comments to answer your questions.

Hi y’all! u/MondoKayo, here. One of the functions I lead is Reddit’s community events, and I have some big news to share today. Some of you may be familiar with Mod Summit – a virtual experience we’ve held in the past to bring an intimate number of Mods and Admins closer together. This year, Mod Summit is getting a makeover. We’re excited to announce a brand new experience called Mod World coming to a screen near you on Saturday, December 2nd. And guess what? You’re ALL invited!

https://i.redd.it/azod6rksxyxb1.gif

What to Expect at Mod World:

A dynamic and interactive virtual experience chock-full of engaging sessions, cool swag drops, and crowd-sourced content with you in mind. Over the last few months, we’ve gathered feedback from Mod Listening Sessions and Mod Roadshows, and curated Mod World sessions based on what you’ve shared with us. We’ll be making announcements, hearing from fellow mods and admins, and covering important, relevant topics like content moderation, power of belonging, and globalization. Craving a more personal connection? No fear – there will also be opportunities for you to interact with other mods 1:1!

Mod World will take place on Saturday, December 2nd from 8am-11:30am PST with the ability to replay sessions if you can’t make the whole thing. We’re happy to share that the content will be available in 28 languages including: English, Spanish, French, German, Mandarin, Hindi, and ASL.

Sounds great! How do I sign up?

Click here to register

Make sure to use u/ in the “first name” field and your username in the "last name" field. No need to enter your real name! (Confusing, we know. There was no way to change the field!)

https://preview.redd.it/ro039ac7wyxb1.png?width=832&format=png&auto=webp&s=7a72805edf70ab8088b46f68ebfb3cc3ea103b4a

We can’t wait to *virtually* see you there. Check out the FAQs in the comments section below. We’ll be here for a little bit to answer questions.

EDIT: added more detail on registration instructions

Heya Mods!

We’re here with an exciting new development from the world of Collectible Avatars: Collectible Expressions!

Collectible Expressions are an animated version of Collectible Avatars and a new way for people to express themselves in the comments of any post in communities where mods have enabled the feature (more on that below). These are free to use for any redditor who owns any Collectible Avatar, free or paid, and has it equipped as their profile avatar.

To use Collectible Expressions, users will be able to choose from a library of expressions created by Reddit in the post comments section. From there, their profile Avatar will be brought to life through an animated expression. This can be combined with any text that you comment with. You may even see some old faces making their way back through on launch day ;).

Collectible Expressions in comments

Ahead of us starting to roll this out on October 26th, you will find a new “Collectible Expressions” toggle under the “Media in Comments” section in your Mod Tools. Collectible Expressions will be automatically turned on for all subreddits who have used media (i.e. GIFs, images, custom emojis, Snoomojis, etc) in comments in the last 30 days.

Collectible Expressions Mod Enablement Toggle

Should you not want this feature enabled in your community, please kindly take some time from now until EOD October 23rd to disable the feature – and on the flip side, if this product speaks to you, you can enable it with the same toggle as well. You will still be able to turn off the feature after this date, but any expressions that were already used in the comments will need to be manually removed.

We are hoping that this is another way to liven up the comments, just as GIFs and images have done before, and make it easier for users to engage and express themselves. We hope that you enjoy seeing these in the wild, on or off your subreddit!

[EDIT] Updated images

Heya!

You may recall a few months ago we posted about changing up some of the content we share with you. For our first dip into these waters, we're starting with a new monthly post that will serve as a round up of sorts - sharing content we've already posted that is worth highlighting.

We also want to open the floor a bit to have some discussions with all of you around moderation in general.

So, let's get into it!

##Administrivia

First, a bit of administrivia with some recent posts you might have missed: We recently announced new restrictions on what actions inactive moderators can take in your spaces, a one click filter that will filter NSFW content from showing up in your community until you've had a chance to review, and modmail native to our android app. We've also updated modqueues, introduced a new Automod feature to help keep your community clean from spam, and brought back Mod Roadshows!

##Policy Highlight

Each month we'll feature a tid bit around policy to help you moderate your spaces, sometimes something newish (like today’s example), but most often bits of policy that may not be well known.. This month, we’re highlighting the recent expansion ofRule 4 within Reddit’s Content Policy. You can read more in-depth at the link, but the important bit for you all to know is:

We expanded the scope of this Rule to also prohibit non-sexual forms of abuse of minors (e.g., neglect, physical or emotional abuse, including, for example, videos of things like physical school fights).

What does that mean for you? For most of you, not a lot.For mods of communities that host videos that show aggression, however, you'll want to report and remove content featuring minors having a physical fight. Please note, this Rule does not prohibit conversations about maltreatment in which survivors of abuse or concerned community members are discussing their experience or seeking help.

##Feedback Sessions

We're still hosting virtual feedback sessions, so far we've held 14 calls with 59 of you - we'll share our takeaways with you next month. If you haven't signed up yet, you still have time - just fill out this form!

##Community Funds

Over in Community Funds, we recently interviewed a moderator on how they used financial support from Reddit to create their own zine! Check it out and start thinking about ways to have fun in your community on Reddit's dime!

###Discussion Topic

Finally - and why I'm really here. ;) We want to invite you all to have a discussion around moderation. We do this in the Reddit Mod Council on a regular basis and wanted to talk to more of you. So…. we’d love to discuss:

What makes your community unique?

So, a couple questions to get you started - but really I want to hear whatever you have to share on this topic.

• What does your mod team know more about than any other mod team on Reddit?
• What happens on your subreddit that might not happen as much elsewhere?
• What piece of advice would you give to a mod team that's moderating a community that's similar to yours?

##In closing

While you're thinking about your answers to these questions, please enjoy my song of the month, I will be as we chat throughout the day!

Greetings, Mods and brave adventurers of Reddit

I’m back this week with an update about the improved mobile moderation experience on Reddit. Before we delve into this week's news, let’s take a look at launches from the past 12+ months.

• Our journey began last summer when we provided mods with enhanced sorting capabilities and introduced the User Mod Log & Mod Notes on iOS and Android. These tools allowed mods to keep meticulous records and chart the history of their subreddits.
• We enabled mobile moderators to use Removal Reasons, giving them the power to remove content as their mod team, and improved comment locking accessibility.
• We enhanced Modmail access and made it easier for mods to share content context within their inboxes.
• This summer, we launched Mobile Mod Insights, revamped the user profile card to be more mod-centric, and recently introduced the Mobile Mod Log.
• Lastly, we improved the mobile mod queue, allowed the reordering of removal reasons on iOS and Android platforms, and brought Community Rules Management to mobile.

Now that we’re all caught up to speed, we can unveil what’s next: a new native mobile Modmail experience.

Native mobile modmail

In the past, Modmail dwelled within a clunky “web view” on mobile, plagued by slow loading times and an inefficient interface. Times are about to change though. Our product team has forged a new native modmail experience tailored exclusively for mobile moderators. These enhancements debut on Android this week and will arrive on iOS in October. Prepare for:

• Inbox: Mods can easily access their inbox and have messages quickly loaded within it. Mods can do this by accessing Modmail within the community drawer (which filters Modmail by all communities) or via a specific subreddit’s mod tools (which filters Modmail by that specific community).
• Scanability: Mods can quickly scan their inbox and understand the state of each message. Unread messages will appear in bold displaying the username, timestamp, and subject line. Replied messages will appear and show the time and date of the last message sent. Highlighted messages will show a star by the username.
• Long press to more easily take actions: Long pressing on a message will open a menu so mods can take the following actions - Archive/Unarchive, Copy Link, Highlight/Unhighlight, Mark as Read/Unread, Filter as harassment. Long pressing on the user/community avatar to toggle bulk select mode (available from all folders).
• Search: To search, input your search criteria in the search box and tap the “return”/”enter” button on your keyboard to begin the search.
• Swipe functionality: Swipe from the left edge of the screen to the right on a message to archive the message. Swipe from the right edge of the screen to the left on a message to mark the message as read/unread.
• Filtering: Mods can filter their Modmail to show all mail or just specific subreddits. They can additionally filter their Modmail by unread, recent, user, and mod.
• Folders: Mods can filter between various folders by tapping the folder button. Swiping on a message from the Archived folder unarchives the message and sends it back into the Inbox.
• Message thread: Tapping on a message will open the message thread. Previous mod actions taken by a mod will display along with a time stamp. Similar to the desktop experience, mods will be able to respond to a message as themself or from the mod team. They’ll also be able to compose private notes to other mods.

https://i.redd.it/406gssrub2rb1.gif

What’s next?

This marks the beginning of our mobile modmail journey, and the upcoming possibilities are boundless. We're currently focused on improving the user summary card and plan to include more information on recent posts and comments as well as ban status. We’ll also be updating the mute user functionality across the app so you’ll be able to specify duration no matter where you decide to mute a user from. Further on down the road, we’d like to incorporate Modmail macros into this experience. See below for our early designs of these feature enhancements:

Early design of the user summary card

​

Early design of Modmail macros

Once you've had a chance to explore, we'd love to hear your thoughts on potential improvements you'd like to see us incorporate. Your feedback will help shape the future of this feature. Together, we want to craft the ideal modmail experience.

We’re also in the process of revamping the mobile mod queue experience. We intend to launch this feature later this year.

A quick thank you.

Over the past month we’ve had a wide variety of mods help us QA and test this feature. Their feedback and partnership helped us identify and troubleshoot bugs, call out areas of improvement, and provide us with some excellent ideas that we look forward to incorporating down the road. To all those who lent their time and expertise, we extend our deepest gratitude. Your support and partnership have been instrumental in helping us launch this feature.

Should you harbor any queries or wish to impart your insights, do not hesitate to reveal your thoughts in the comments below.