Would it still be usable 2024 in general? I am thinking about buying one mainly for texting and for its cool design. I have concerns about how it would send text as well because Verizon 3g shut down

Ive been using verizon for like 2 years now, using the same phone, phone # and credit card details, and all of a sudden they aren't taking the funds for my monthly bill. I have auto-pay and my phone is paid-off.

This started last month (October) and when i called customer service, they said it was a "bug" in the system, they put a note in my account, said this wouldnt happen again and provided me the services.

Now that its time to pay again, they arent taking the money, just 1 cent. I called the credit card company and they say nothing is wrong with the credit card again.

Im going to switch to Mint Mobile because this is ridiculous. Has this happened to amyone else? And do i have to go to a Verizon store to switch out the SIM card or something?

Any help would be greatly appreciated. Thanks!

This is the message that I have copied and pasted to verizon support for 18 different agents, over 9 days now. I put 3 hours and 3 minutes in just tonight. I have no idea how I manged to inadvertantly purchase the items either, I must be truly be talented.

NAME PHONE NUMBNER I had a Verizon coupon code, and was trying things in my cart to see what it attached to.  On October 13, at 3:43, order # ,I inadvertently checked out all these items in my  cart. It was the only interaction with Verizon I ever had that was quick and easy, even if it was unwanted. I immediately canceled the order, and received a cancellation notice at 3:45,  nothing shipped, I received nothing, I have an email confirmation, and also in my account history, it says the order did not ship, but I was charged for the items anyway.  For over a week, I have been in contact with Verizon trying to have these charges removed.  I called, I chatted, I texted. I keep telling the same story over and over and getting passed around.  No one at Verizon disagrees that I did not receive these items, but no one will remove the charge.  I keep getting transferred, and bullshitted.  If anyone would just look at the screenshots attached to my service request or to the many many chat transcripts, but instead, they just ask me for my information again, and then pass me over to someone else that asks for my info again. 

Some of the answers that I got are as follows:

The back end team is woring it out and charges will be waived.

My bill generated on Setember 30 in the two minutes between placing the order and cancelling it on Oct 13.

Oct 13, which was 17 days before the end of my billing cycle is the middle of my cycle so they cant issue a credit until next month.

I will have a credit within 3-5 days (9 days ago)

I will have a credit in two hours.

It will work itself out

Ask for a payment arrangement.

In addition to calling, emailing, and chatting, I have tried public shaming on twitter, facebook, and trust pilot, but I guess when you have a 1 star rating, you arent scared by threats of more. Is it legal to charge people for things that they do not even claim to have shipped? Is my only option really to pay the bill and hope it works itself out?

I beleive verizon when they show me they dont value my time or my business, and I would feel silly continuing to patronize them. Is there anything I havent tried other than betting my credit score on the back end team coming through? Are there are carriers that provide any type of customer serrvice once they hook you or is this best I can hope for?

Thank you

does anyone know how to go about ending my plan with them to switch to another?? I'm really unfamiliar with the process, I want to switch to Mint Mobile but they do e-sims and I've never done that before. I want to keep my phone number, but what do I need to do? where do I start? do I get mint first? or cancel Verizon first?

I just cracked the screen of my old Samsung Note 10. The top part of the screen is working, the bottom is just unresponsive light. I'm staying with Verizon and Android. My budget is tight. What would you get?

My daughter's phone was stolen and the agent I talked to said he could add a 4th line and give her a free phone from that dummy line (she could use her number with it). And that my bill wouldn't go up and it would even go down. It sounded good, but fishy. I did see he put google play on the quote so i told him I didnt want that. Against my better judgement, i trusted him and told him ok. Now i find out he put google play on there anyway and his way of "saving" me money was changing my ultimate plan to basic "welcome". Only my daughter's plan stayed ultimate to make the promo (free S24 fe) work. The problem is i had a promo credit going on my account from an upgrade i did a while back that required i have ultimate. Now the credits are projected to stop on my next bill according to what I'm seeing online in my account overview. Can I make him fix this? What are my options?

Someone I know plans on paying monthly for a new line and the iPhone 16 Pro Max with verizon, but the person said someone in the verizon store said they would need to pay 100+ dollars monthly for that to happen, how much would it actually cost with tax? Person I know is a new customer.

Account Owner here, 6 lines on account. Initiated the transfer of 4 of the lines to my ex (one line is theirs, other three are their extended family members). They have 15 days to accept the transfer. What happens if they don't?

I want to trade in my iPhone 13 Pro Max. It’s paid off and want to take advantage of the 1000 trade in credit. But I have to upgrade to a new unlimited ultimate plan. Is it worth doing this? I use all of the perks on my current plan . But don’t want to pay full price for a new phone either. 🤔 what’s my best option ?

I currently have 4 lines on our account on an old 5g play plan. Two of the people on our account are likely to be dropping off leaving only two lines on the account. I’m trying to figure out the new pricing if we only have two lines on the 5g play plan and compare it to pricing/benefits if we switch to one of the new unlimited plans. I’ve talked to countless Verizon reps and I’m given a different price each time so I have no idea what is accurate.

I currently have loyalty, nursing, and autopay discounts on all the lines on the account.

A couple days ago it was performing fine, but now the ping has suddenly spiked to the 1000s. My DL speed is still fine (up to 100mbps) and Upload is about the expected amount as well (1mbps).

Any idea why this is happening and how to fix it???

So I switched to Verizon last week and I’ve noticed all week that our phones consistently only have LTE service. It is almost 2025- why isn’t Verizon up to 5G service in all areas? This feels like I huge step backwards in technology. My husband has TMobile and has their 5G UC or whatever it is called, all the time. I’m really confused.

Fiancé and I share the 4GB of data and our bill is a little under $100. I have an 11 pro and he has like an 8 so I was looking to upgrade the phone themselves and not the plans since we both are around wifi pretty much all day. If we need to upgrade plans to get the good deals on new phones, am I really looking at paying $65 for each line???? Does that include random fees too?

Guys - when upgrading current line with a new device plan, Verizon is offering me 1000 off. Is there any similar promotion for the watch!? I had gotten 150 off the watch a few years ago. Thanks

I have 4 lines on most basic plan of T mobile, paying 123$ for 4 lines. Two iPhone 14 Pro Max, one 12 pro max and one iPhone SE. All paid off.

What’s the best way to get two 16 pro max phones ?

I may be going out of the country for anywhere from 6-12 months sometime in the next year or two. Not sure when. I can get a free iphone with that new promotion. I was looking at the suspend service info and it says I can only be done for 3 months under my circumstances. I've gone abroad before for more than three months in the past and know I was able to pay a monthly fee to keep my phone number but I'm not sure exactly what I did or if I can do something like that with a promotional upgrade, which I didn't have in the past. I talked to someone at Verizon but they were not very informed on what to do in my situation. Can anybody give me any details?

Edit: I'm willing to pay a small fee per month to keep my number, I'm coming back to the US, I just want to make sure that whatever I do doesn't mess with the credits I get towards an iPhone. Not looking to use this overseas as I will have an international sim card.

Hi! Verizon offered me the Unlimited Ultimate for $143/month (3 lines). This was after my discounts. I’m trying to figure out if Tmobiles plan would be better. We travel quite a bit overseas so that coverage is important to me. Does Verizon have a good signal in Europe? Or would Tmobile be a better option. I still owe $300 on one line. It was “free” with device credits for 36 months. 🙄 I could pay it off if Tmobile would be better.

If you're on a family verizon plan, does anyone get walmart+ subscription free with the verizon plan? How does it work? Does the plan need to have been started after X date?

Long story short, I’m on a cruise. I fell asleep when I got back onto the ship and forgot to put my phone back on airplane mode. I was asleep for about three hours. I got a text from Verzion saying they wanted to add a “Cruise Daily Pass” for $30 a day to my line. But they also said I needed to text CRUISE to activate it. About an hour and a half went by before I noticed. I didn’t reply to the text and went right back onto airplane mode. I was connected to the ships wifi so idk if my phone would’ve used any data. So what should I expect? Here is the message for reference:

Verizon Msg: Welcome on board. With CRUISE DAILY PASS you get 0.5GB of data, unlimited text and 50 minutes for $30.00/day. Additional minutes will cost $1.99/min. You'll only pay on days you use your mobile device on board. To add CRUISE DAILY PASS to your line, reply CRUISE to this message. Without CRUISE DAILY PASS, data is not available. Calls will cost $1.99/min., text $0.50 to send and $0.05 to receive. For help, visit vzw.com/cruise or call +1.908.559.4899. Enjoy your trip.

Hi team! Found an old Nokia 8110 id bought a couple years ago. I have Verizon and t Mobile, but can’t get a signal. I’ve tried every setting I can think of, does anyone know if it’s even possible? Thx!

Now that Verizon has done away with Messages+, which is very disappointing, what is everyone else using that is like Messages+? This was the best texting app and others were jealous of the features we had. I've tried a few and Smart Messages is pretty close but just curious if there's something better.

I've had my phone, google pixel 6 for around three years now and my phone number for nearly a decade. In the past couple months some dude named Chris from Breezeline has been what people hear when I don't answer pick up my phone and it rings all the way through. If I pick it up before it rings all the way through, it goes to my generic voicemail message.

I called version and was able to determine that this was the result of an old phone number that had entered recirculation. While I am not exactly sure what the lady did, she entirely reset my voicemail box, filled with the network settings, and completely removed call forwarding. Now instead of ringing all the way through, it goes to this random mailbox after a single ring.

I don't believe this is the result of a scam or hacking, but does anyone know how I could get rid of the message? Any advice would be appreciated!

My mom and I changed Verizon WiFi home internet plans back in July of this year. The person we spoke to then told us everything with our old plan would be canceled. We are still being charged every month for something from our old plan. My mom has called 5 or 6 times now asking them to cancel it and they KEEP sending us bills for it. We’ve been told repeatedly that things were all set and cancelled, and then we KEEP BEING SENT BILLS IN THE MAIL! Why is this happening? How do we stop it? It’s making us very confused and feeling helpless. They keep telling us it’s all set and then it isn’t. We are not made of money and THEY KEEP CHARGING US FOR SOMETHING WE HAVENT BEEN USING!!!

To keep it short, Verizon is the first phoneline I've been on as a solo player. I choose Verizon while I was getting a new phone in a attempt to save money.

As of right now, my bill was promised to be $70 due to a referral code but the code itself didn't work for months after many times of contacting or calling Verizon, with them promising the issue was "fixed". Which added $10-15 onto my bill.

Recently I feel scammed with the late pay option. I have auto-pay set up but i scheduled to pay at a later date, apparently the funds never went through correctly which i understand is on my part but i never got notified of that transaction issue until over a week later.

Normally it takes 2-3 days to process funds and I paid earlier, however I count it- i should've been notified way earlier and apparently the auto-pay caused me to gain extra days despite the scheduled day. I got a $30-40 fee placed onto my new bill for the transaction attempting to go through but didn't. I still had no notice of that fee or issue, I have conformation emails myself saying that my bill was correctly set, my email conformation, text conformation but nothing about the payment not going through or even days added on. So on top of a late notice of my bill payment, $30-40 was added onto my next bill, then i got a $20 "assistant service fee" placed onto that aswell. Unsure what to even do.

I had two lines and one watch with LTE.

I ported the numbers to a new carrier. That seems to have automatically canceled my Verizon account.

It looks like my watch still has LTE service through Verizon. Do I need to cancel this somehow? I can't even log in anymore

I have a galaxy s21 I want to turn in for the upgrade, I understand I have to pay the difference but if I'm correct I can bring in my current phone and upgrade with no down payment? And the difference is added to my monthly bill?

My main question is if anyone knows how long this promotion is running? I have a day off work next Saturday, hoping it will still be around and I can't find any information on Google. :/

I had Fios like 6 months back and could not pay and service was disconnected. How do i go about restarting the service? I would like to pay the balance and restart the service. I've logged into my account but can not find anywhere to pay and restart.

I’m having trouble getting to a human and my account is always locked, unregistered, shuts down when I do something and I can’t get a human. I just want to leave, but the port number doesnt work and the new carrier says Verizon marked my number to not be transferred. Any hope I can save my number, or even talk to a person?

I got a voicemail this morning and went to check it and low and behold I also had 5 more voicemails from the past 2 weeks. My Visual Voicemail had not shown any indication that I had any voicemails prior to this point, which means on the day to day it's not letting me know. Does anyone know a way (other than manually tapping on the app icon) to make sure the app is letting me know if/when I have a voicemail? I missed multiple important business messages...