Switching to a Unihertz Jelly Star that works with only T Mobile and Verizon. If Xfinity mobile uses Verizons network, then it should work right?

So I got my S25 from Samsung and chose to trade in my S20 through a Verizon offer on Samsungs website for $800. Samsung sent me an email on how to begin the trade in process with Verizon, but when I enter all the details about the phone, the credit Verizon is offering is only $80? I also looked through my Verizon account but couldnt find anything about the beginning the trade in process. Anyone else getting the same issue and does anyone know how to get the actual trade-in value promised? I have the order receipt from Samsung that shows Verizon offering me the $800 trade in credit.

Hello,

I just received a letter from Verizon today. I have been on Verizon's grandfathered unlimited plan for years and years (and paid a premium for it) Their letter states that starting 02/20/25 my price is going up $4 per month (no biggy) but I will have a data overage when safety mode is not turned on of $20 per gigabyte.

What is "safety mode". This sounds like a fancy way of saying I will be throttled.

So i guess they are finally weaning us old heads off of the grandfathered unlimited data. I have been purchasing my own phones for over a decade used and unlocked and simply been pulling my simcard out and putting it in the new phone I bought. What I need to know.

1. what is the best plan that Verizon sells now in 2025 which gives me as close to the grandfathered unlimited data that I am losing? I drive a lot for work and I regularly stream on my job hi-res music and youtube videos. There have been months where I have gone as high as 50-60gb in one month.

What plan would best serve me so I can get the maximum bandwidth without having slowdown etc?

Thank you.

My mom is in the hospital, when I saw the city she is in call my phone, I picked it up, woman's voice asked me something garbled, I said "Yes?" and they hung up... I wasn't thinking!

That scam isn't still a thing where they record your voice and make calls on your account is it?

I'm attempting to run a Minecraft server for my and my friends, I've already logged into my router and set port forward rules for port 25565 forwarding to the ip of the machine running the server. I've set a TCP and UDP rule, and whenever I try to connect to it using my external ip the connection just times out.

I've heard that some people just had to set the ipv4 security level to low, no dice. I've heard some people reference DMZ in discussions about this, but I'm not super familiar with that and also it seems a bit intense for wanting to forward just one port (I've also tried putting the machines local ip address in the DMZ and it made no difference).

I've contacted support, told them my router model (XCI55AX) and the representative said that he had no information on how to do anything with that particular router and that I should refer to online resources, which as I've already mentioned have been fruitless.

I feel like this should be very simple, but have I missed something? Is there something I haven't tried yet?

(EDIT): For clarity, yes the minecraft server runs properly and I can connect to it using its internal ip address.

do facetime calls show up on bills and/or phone records? can you see facetime calls as an account holder?

Had Xfinity for years, however, their service in my area has become unusable. Constant sms messages regarding outages, constant low speeds, as in sub 10 megabits per second, working from home was such a headache, I’ve used my hotspot the last three weeks. Spent $200 on a new modem/router, same issues.

Did a bit of research regarding 5g home internet, most of what I’ve read online was pretty negative. High latency, low speeds, unreliable…

I’ve actually never had issues using my hotspot for either work or entertainment, so, I thought if I can get the same kind of service using 5g home internet I’d be ok with it.

I opted for the $60 home internet option, $40 after discounts, and it’s been pretty great. Installation is literally a matter of plugging it in.

I tested speeds multiple times throughout the day and constantly get anywhere between 60-100 megabytes per second, 90 being the most frequent.

Upload speeds are about 10-15 megabytes and the latency ranges from 10-20 milliseconds.

Hoping this lasts.

hi so i have two lines i want to upgrade one is 78% paid off with 7 installments left and one is 75% paid off with 8 payments left and im just wondering when verizon starts giving the trade in offers because i remember a couple of months ago when i upgraded my phone it was at like 3 installments left but idk if im remembering correctly

My dad has somehow accidentally figured out how to use his android phone to email people his text messages instead of just texting them.

I get emails from him now, and the sender is his phone number @vtext.com or his phone number @vzwpix.com.

He has no idea why this started to happen and I have no idea how to help him. Can anyone explain?

My wife ordered an ipad on December 3rd. It never arrived and UPS stated the package was lost.

Verizon took care of it. They gave me a refund, and I paid for a new iPad.

Two weeks ago the original ipad arrived. I tried explaining to CS bit after 45 minutes I just hung up. It was like talking to an idiot.

We were heading to the Verizon store the next day to look into adding a line anyway. So we just took the iPad to drop off.

They couldn't take the iPad and they couldn't find a record of that transaction. So we called CS and they said they'll send a shipping label.

It hasn't arrived and this ipad has been collecting dust on my desk.

How long do I have tonwait before keep it? I live in TX. At this point I've wasted more ttime trying to get the iPad back than the iPad it worth (if I billed them hourly. We won't discuss possible storage fees).

Just trying to figure out what to do with this. I try to do the right thing but this is irritating.

No matter location verizon's 5g is no longer is reliable. In home, outside, in city, in nieghboorhood. Is this throttling? Is my plan out of date? 5g was excellent the first year or two.

What gives with the foul and ignorant service in Pittsburgh and its Suburbs? Thinking of making the switch to AT&T. Did you like the switch? Was it significantly better? I’m sure a lot of customers are making the switch.

Got a ”free” Iphone when I added a line. Verizon guy said if I just went with Apple care (and not Verizon monthly insurance), if something happened to the phone and Apple had to replace it, I would have to pay the balance owed to Verizon?

Me and my husband have an active plan for two S23 Galaxy ultras, probably going to upgrade to s24 if he has the chance. Our montly payments now are $158 with the raise and the most discounts i could get and cheapest plan, is our bill too high? As long as the other company offers inexpensive phone protection for repairs we are good. I think we are paying too much. Also is there a way we can keep our same phone numbers from verizon? We live in north Florida.

Nice move Verizon. That’s how you keep multi year customers stay loyal

I preordered mine through my local store just saw it shipped today, any chance if it arrives before Friday I can upgrade first time ever doing a preorder

Anyone help me on why I would be getting this? I changed my bank info last month but I guess I didn't change autopay to it so payment was sent back. Noticed today with new bill and trying to change it to new bank but I'm getting this:

warning notification Your account is restricted from using bank account payment methods. You cannot remove or edit saved payment methods marked 'INELIGIBLE for use'. You are only eligible to use credit or debit card payment methods.

I can set autopay to the debit card attached to that bank but get no discount.

Anytime there is ANY issue it’s always a 2-3 hour fucking ordeal.

This summer, they charged me from 3 years ago a “missing” device fee randomly out of the blue $2000.00 from an iPhone 13 I had. After countless hours of chat, no one knowing what the fuck they’re doing and each one saying the same thing, then promising everything’s good we found the issue only to get the next bill with a $2000 bill… then that turns into straight up anger over the chat and talking to the CS TEAM on the phone. Come

To find out I had device replacement and my phone cracked so they never stocked in it correctly , took six months to get that rectified.

Furthermore today, last night spending two hours on chat trying to get the them to help. Just got a new iPad 2 TB with dead pixels, two hours of trying to help me she says it’s not available, this was at 12:45 am.

To wake up and the iPad is available is actually available is infuriating.

Been on chat for over an hour for some lady to tell me and ask me the same questions over and over again.

Fuck you Verizon your customer service fucking sucks

I am on an old Verizon plan. We went to St Lucia in December and paid $12/day for 2 lines for travel pass. It was like an extra $220 on that bill. I’m now looking at the UU plan. It looks like if I upgrade to the UU plan, I won’t need a travel pass when we go to Dominica next month. Am I understanding that correctly? Or will I still need a travel pass with UU?

so i was wondering if facetimes show on phone bills or records for the account holder to see? i know it does for phone calls but is it the same for facetimes? if so what will show?

So I have that plan that includes Disney and espn bundle with Apple Music which I hear Verizon hates so I want to keep it. Problem is I just broke my phone pretty severely, back shattered and sim is no longer functioning. So my question is so I buy a new phone through Apple directly or through Verizon’s and get a new plan?

https://www.androidauthority.com/t-mobile-att-verizon-2024-results-phone-net-adds-3521677/

Hey I’m having an issue where I just joined Verizon about 4 hours ago with the unlimited welcome plan and I brought my own phone but in my account it says I have ordered a phone with the same number and IMEI. Unsure what’s going on because I didn’t order a phone and it says purchase amount is zero and I don’t see anything about a phone being charged on my future bill. If anyone has any explanation that would be great

Does anyone know if I can use my Verizon SIM card (SafeLink) in a Verizon-locked iPhone? I was thinking this would work since the network would be the same, just a different brand. Advise?

We recently found out that we have been $20 a month for who knows how long for Verizon Cloud even though none of us use it :)

I got the e-mail on 1/16 stating "In order to continue bringing you the best mobile experience, we’re adjusting our plan prices. No sooner than 2.20.25, our myPlan multi-line discount for accounts with 5 or more lines will be reduced. This means the price for the myPlan lines below will increase by $3/mo per line."

Just yesterday, I get an e-mail titled "...it might be time to add a new phone line", with a line of text saying "Plus, the more lines you add, the more you save."

TL;DR - does anyone have suggestions for a more cost-effective mobile carrier for 5 lines?

I apologize if this has been asked before, but I haven't been able to find anything!

A few years ago, I opened a mobile line with Verizon under my SSN for my (now ex) husband. I later added another line for myself, again under my SSN and name. My ex has the primary phone number for the account and the primary Verizon account, but it was all signed up for with my information.

He moved back to his home country a few months ago and took his phone/SIM card with him. The Verizon account tied to my phone number is not an account manager or account owner, so I have very limited control. He is not getting the automated requests to make me an account manager when I submit them online. I can't log into his account since the verification goes to him. There is a considerable time difference and he has little ability to help. If it's relevant, he is in the UK and I am in the US.

How can I get account manager or owner permissions on my own account? It'd be infinitely easier for me to explain in person at a store, but I've read mixed things on only customer support doing transfers of service? Is this even a transfer of service? Any help or ideas of where to start would be much appreciated!

A new Verizon customer (was ATT) in Southern California purchased two iPhone 16 Pros with a trade-in (any condition). The old phones, in excellent condition, were hand-delivered to a corporate Verizon store with photo documentation. However, since November 2024, the promised promotions have not been applied. I've called VZN billing every month, totaling over 10 hours of phone time.
Bait and switch?
I want to get a count of how many people are experiencing the same.

View Poll

If you want to know the definition of incompetency and stupidity then look no further than Verizon. They mistakenly charged me for an IPad months ago and keep trying to charge me for it every month. This is after they admit it’s incorrect and refund me. They did this again this month which we had to do a charge back. Verizon again admitted their error but now their billing department is cutting off my service due to unpaid balance when I have a case number for issue and it being resolved.

I am in construction and do completive hard bids with a strict cut off date/time. My phone service was cut off at 11am and I had a bid due at 2pm. We have tried talking to multiple people including our so called business rep and all we get is a phone call where we eventually get hanged up on.

Please be selective when selecting which phone company to use when starting a company. Verizon has been a headache from day one and is not helpful. You have enough things to be worried about when starting up and having your phone work shouldn’t be one of them.

OneUI is making me want to switch to the z fold. I love this p9pf but I don't care for the UI too much.

Can anyone confirm how much it would cost for me to return this phone and swap for the z fold 6? I know there's a $50 restocking fee, but outside of that? Thanks y'all. 🍻