I have shows on ID and TLC set as saved tonight, yet none of them show as recorded even though they have already aired this evening. All I see is they are scheduled for later in the evening (after 11 pm). If I view them in the guide or on the channel, it shows them as aired, but not playable. Kind of defeats the purpose of "Saving" programs.

Edit: It's also the History Channel too. I wanted to watch "The UnXplained Special Presentation S1 | E24 Encountering Evil". Shows it as "Saved", but not recorded. Only shows the future recording at 11 pm. This is just pure nonsense. Maybe it's time to switch providers if you can't make your DVR work. I already hate that it records everything (when it does work) and I have to sift through all the watched stuff just to find the "New" material since it sometimes doesn't put the "New" material in the Saved list. Case in point: People Magazine Investigates recorded 2 new season 8 shows on 10/28/2024, yet neither were marked "New" so neither showed in the "Saved" list. smh

Every time I try to switch to a different profile other than the main one I keep getting booted. I never had to have a different sign in before. Has that changed? I like to set up different profiles during the holidays

https://preview.redd.it/94tegvpb3iwd1.jpg?width=1536&format=pjpg&auto=webp&s=ed0502f8449f8583069f14117c5397fa27ba251a

We’re excited to announce that Philo has just added seven new free channels, bringing our total to over 100 free channels—all available to every Philo customer at no extra cost! These new content offerings span a wide range of interests, from home design and cooking to holiday movies and courtroom drama. Best of all, you can enjoy these channels without switching apps or paying more. 

At Philo, we’re committed to enhancing your entertainment experience by giving you more of the content you love—without any complications. We’re in the business of making your TV experience better. The newly added channels can be found in our standalone free offering or within our Philo Core package, where they join 70+ top-rated channels and AMC+ for just $28/month. Here’s a closer look at our most recent additions:

Architectural Digest
The Architectural Digest channel provides unrivaled access to the world’s most beautiful homes and the fascinating people who live in them. Viewers are invited to experience the world of architecture, interior design, and unique living through exclusive home tours that offer unparalleled access and intimacy in a way that only AD can. 

 Bon Appétit
The destination for food-obsessed audiences who live to eat. Recipes you want to make. Cooking advice that works. Restaurant recommendations you trust. Bon Appétit brings your culinary dreams to life with engaging content that will inspire your next great meal.

Christmas Plus
The holiday season is just around the corner, and Christmas Plus is here to make every day feel like Christmas. Streaming 24/7, Christmas Plus offers a delightful blend of new holiday hit movies and beloved classics, ensuring there’s always something festive to watch. Curated with the entire family in mind, Christmas Plus delivers heartwarming favorites, including timeless renditions of A Christmas Carol, Jack Frost, and Rudolph, alongside recent blockbuster films featuring some of Hollywood’s brightest stars. Whether you’re on the naughty or nice list, Christmas Plus promises non-stop seasonal cheer that will keep you entertained all season long.

Electric Now
Home of all your favorite genre shows from Electric Entertainment, for free! Your one-stop shop for Leverage, The Librarian, The Triangle, and many, many more. Movies, television shows, and the Electric Surge video podcast network—all in one place. Electric Now is perfect for fans of action, sci-fi, and adventure programming. 

At Home with Family Handyman
From impressive builds and designs to household tips and tricks, At Home with Family Handyman provides hands-on inspiration for making your house a home. From impressive builds and designs to household tips and tricks, At Home With Family Handyman provides hands-on inspiration for all things home. Get expert advice, watch stunning transformations, and learn helpful hints from everyday DIY enthusiasts to discover your next home project

Judge Nosey
Divorced! Wronged! Accused! On Judge Nosey, find intense courtroom drama with Divorce Court, Judge Mathis, and more. No one escapes justice when Judge Nosey is in session! If you’re a fan of legal battles and courtroom drama, this is the channel for you.

The Design Network (TDN)
The Design Network (TDN) is the fastest-growing lifestyle TV network, offering an array of original home and design programming. With a mission to inspire and empower viewers, TDN is home to dozens of popular TV programs that highlight the best in home improvement, interior design, and lifestyle trends.

100+ Free Channels, All in One App—No Switching Required!

With these seven new free channels, Philo now offers over 100 free channels to every customer, expanding our curated and value-packed lineup. Whether you’re enjoying our standalone free channel offering or exploring our $28/month Philo Core package that is anchored by an additional 70+ top-rated channels and AMC+, you can access even more great content—all in one seamless experience. 

https://blog.philo.com/philo-new-free-channels-100-plus-lineup/

I'm trying to binge watch Air Disasters. Sometimes I have to pause the show to take a phone call. When I go back to the show; it resets back to SE2:E1. I was on episode 8 or 9. It does this all the time. How can I get Philo to remember my position? I'm using a Fire TV Stick. I read that PhiloTV is more suitable for Roku devices. Is that true?

Please help. Thanks for reading

Update: we are closing the survey as our interviews have concluded. Thanks to everyone who helped out!

Hey Reddit,

The Philo team has a new user research study ready and we're looking for participants! If you are selected, we'll ask to meet over Zoom for 60 minutes.

We will give you a $75 incentive for your participation. You can choose from various options including Amazon, PayPal, Visa, deposit, etc.

If you're interested in participating, just complete the survey below. If you are a good fit for the study, one of our researchers will contact you with next steps. Thanks for reading.

Here's the link to the survey

Can’t find Philip on Samsung app. Any suggestions? TYIA

Hello I just started my trail today I did some research but most posts were old. Coming from years of TiVo I’m used to pausing live tv for 20 min then ff commercials until I catch up to live tv. I already learned you can’t ff thru ads on the live guide. I know if you have the show saved and it’s recording you can. I tested a few episodes earlier and got mixed results. I’m the first time I accidentally played the VOD version. The next time I made sure it was the epsiode currently recording and it seemed to work but then tonite it was back to not allowing me to skip the ad breaks (epsiodes marked as LIVE) until the episode aired completely then was marked DVR. So my question is which way is it intended to work. Can you start a show a few minutes into recording or do you have to wait until it finishes airing. How long does it take to typically show up as recorded and marked DVR? Thanks for any input

Every since the recent update some of my shows don't show the little new tile in the corner to let me know there is a new episode. If I go into a show and look at episodes they are there and have a new tile on them but not on the main saved screen. So basically if I didn't know to look for the new episodes I would not I know they were there. Anybody else have this?

When I logged into Philo TV today on my Amazon Firestick, I was greeted with a message saying that the old avatars were available again. Thank you Philo TV for listening to your customers.

No matter what I have my settings set for and never starts from live partof the program I always starts at the beginning on the TV show on my Roku

On Roku... Selecting a channel through the guide and watching that channel through several TV programs, arrowing down twice to bring up the overlaid guide, programs available remain from when you first began watching that channel. So, if you begin watching a program at 7:00 p.m. and watched several following programs, bringing up that overlay guide will be still back at 7:00 p.m.

The premium channels should take priority over the free channels for the showings kept in the DVR.

With the new channels that play all the same show like America’s Test Kitchen, I’d line the ability to favorite specific episodes so I can go back and watch recipes. With saving on the show level, episodes get lost in the shuffle.

Any channels, fast free or broadcast that we would like to see added?

What additional channel apps does everyone deem imperative sign in with the Philo provider? (Need to access the complete channel archive or programs not available via Philo app)

On the pause screen, you used to be able to press up and immediately restart an episode. Now, the dominant/first option is to UNSAVE. Can that be the very last option? If you accidentally push it ALL of the dvr content is erased. I'd need to unsaved a show significantly less than I'd ever need to restart or skip an episode.

For the umpteenth time tonight, our saved Saturday night showing of Svengoolie on MeTV failed to record. I checked earlier this evening to make sure it was listed as an upcoming episode. In the past month, only one Saturday episode has actually recorded. Why does this happen and what can be done about it?

Why did Philo do away with the new and live statuses. OMG, these were so useful to me. And the new icons? A chair or a ghost? Awful. If you need someone for your UX department, I'm available!

Was watching a marathon on FYI, and decided to break for dinner. I didn't want to miss anything, so I continued recording on my on-site DVR.

When I went back to watch what I missed, the video was interrupted by the following screen image, although the sound continued. I clicked it off, but around an hour later, that same image came back.

Obviously, I was unable to watch the marathon.

Why would Philo interrupt my streaming with such a ghostly process? Makes me wish I had cable again, which never did anything like this.

https://preview.redd.it/kandbp2r99nd1.jpg?width=2016&format=pjpg&auto=webp&s=6e7b7307cd3c7160e4290eeea82fcb27481617ba

Is anyone using PHILO on a FIRE TV device getting CONTINUE WATCHING support on the FIRE TV UI homepage?

It works just fine on the ROKU platform and keep waiting for an update to the PHILO app on the FIRE TV platform with no success.

DEVICE and APP INFO:
Device Type: Fire TV Stick 4K Max (2nd Gen)
Software Version: Fire OS 8.1.1.6 (RS8116/2387)
Fire TV Home Version: 6530252.1

PHILO App Version: 8.0.2-365589-amazon

I initially thought the delay might be the latest FIRE TV device that is using a newer FIRE OS 8 version of software. But, we seem way past a release window where that would still be an issue.

Why dose Fire TV show all channels for free users when in reality they signed up for the Free Channel Package for Philo it recently happened to me on my Fire TV Stick

I've been watching Philo on chrome on my MacBook. I was watching a show when the volume went down dramatically and nothing I do will turn it up. My speakers are on full. I've rebooted my computer. Using YouTube or watching videos on other websites in Chrome does not have this issue so it's not my speaker. Games and other apps volume is also not affected. Even trying to watch another show in Philo, and refreshing the page, nothing will bring the sound back.

I have email confirmation from Philo that I deleted my account in 2021, I honestly don't even remember why I made an account.

In the past week I've received a handful of text messages to my phone saying "tap the link to sign in".

Is it possible someone is just using my phone number? The text messages have come from two different numbers, but in the first one I can see the orginal 2FA I did back in 2021.

Not sure if this is something others have seen.