/r/grubhubdrivers

Photograph via //r/grubhubdrivers

A place for GrubHub Drivers!

Courier Discord server:

https://discord.gg/YnUJnvK

Rules:

  1. Absolutely NO spam. Do not post new user promo codes or referral links. Violations of this rule will result in a ban.

  2. Read the FAQ. Do not post questions that have been answered in the FAQ.

  3. Constructive criticism and feedback of the Grubhub platform is encouraged, but keep it somewhat professional. Contribute to ongoing discussion.

  4. No politics

  5. Don't be a jerk. No personal attacks, no hate speech, no racism, no sexism, no bigotry.

  6. Do not post personal/confidential information. This includes all screenshots with delivery addresses.

For questions about other delivery services, go to any of these more appropriate subs:

/r/couriersofreddit

/r/postmates

/r/doordash

/r/UberEATS

/r/Uberdrivers

/r/InstacartShoppers

/r/RoadieApp

/r/grubhubdrivers

63,309 Subscribers

12

Not a bad 1st offer

16 Comments
2024/10/31
18:57 UTC

8

Best order I've ever received

Thank you so much GH for this amazing order. My family thanks you as well.

4 Comments
2024/10/31
17:19 UTC

5

I did not even get a notification that the task was removed, and this is what I spent 42 minutes on and 13 miles.

The double order I accepted was paying out about $16. I stopped at a gas station real quick and used the bathroom, and I didn't get a notification that a task was removed. I picked up one order and that's when I saw that the second order wasn't there. Turns out the tip was on the other order, and I only got paid $2.25 for 42 minutes of work and 13 miles dragging my car through the city.

6 Comments
2024/10/30
23:43 UTC

9

fix your tech you piece of sht app

How is it possible for the technology in this app to get worse every year. It’s like they started with Apple and Samsung and have now worked really hard to become Atari. Your piece of sht app logs me out 5 times a day, it sends me offers when i’m unavailable and then as a cherry on the dog sht bag no one needs you send me challenges of 14 straight orders for $21 which we all now you have been rigging since 2015 to stop 1 order short. I know you’ve sold your company 3 times in a week now but Jesus either sell it to Gordon Gekko so he can chop you up and use your contracts to sell to Uber or hire ONE english speaking IT guy who understands you can’t code an app in 1991 dos

3 Comments
2024/10/30
22:12 UTC

3

Not receiving offers

I'm a driver who just moved from ATX to Portland OR and I got my delivery zone changed when I moved here and I tried to go online today and do some deliveries but when I go online I get a message saying "couldn't load region boundaries or heat maps" Even though the green dot is on saying taking offers I still haven't got any dings at all which seems really uncommon ... Is this a connectivity issue and how can I go about fixing it ? I've reached out to support but I'm waiting for some further help from them. Thank you !

7 Comments
2024/10/30
20:42 UTC

6

LET ME THE FUCK ON

83 Comments
2024/10/30
15:45 UTC

4

Why? No, seriously..why..

WHY Is GH such a c%#t anymore?? It’s an absolute slog lately to even try and make any money. Is the whole country just realizing how fracked everything is and so they’re all being tight pursed? Is it the election? Is it the world atmosphere/energy?!? WHY AM I PAYING TO WORK LATELY?????

17 Comments
2024/10/30
08:54 UTC

7

What's the best strategy to earn 200 dollars per day?

I am using Grubhub and Ubereats and I want to know the best strategies to earn 200 per day.

Those who earn 200 or more per day:

  1. What do you accept and decline?

  2. How many orders do you do per day?

Basically what do I have to do to earn near or above 20 dollars per hour?

I am willing to work 12 hours per day.

83 Comments
2024/10/30
02:50 UTC

4

Order notifications

Today I had issues with the bell volume for a possible order being very low. Sometimes it was fine other times I could barely here it. I missed 4 orders today. Anyone else have issues? Was not my cell volume.

6 Comments
2024/10/29
23:52 UTC

4

new courier for grubhub

I just started to deliver for GH and it seems like they will send you all over town on deliveries whereas DD has zones that you can stick to. Is it like this for new drivers or does it continue no matter how long you've delivered? I stopped doing UE for this reason - they will send you to another state for a delivery and it wasn't worth it.

Another question: should I actually schedule myself or just make myself available? Does it hurt my rating or is rating not such a big deal? I'm already on DD and I make sure to keep my rating high. I'm using GH as an experiment because I was told I could earn more on GH. Now I'm not so sure.

Also, when I call the help line it's in Spanish only! Do I need to re-install the app or what? Any tips are helpful. So far I've been disappointed in the $$.

27 Comments
2024/10/29
18:02 UTC

0

Open Letter to Rob DelaCruz, VP and Gen Mgr, Onsite with Grubhub

Dear Mr DelaCruz, My wife has worked for your company for 2 days. In that time, she has racked up several "violations" that were not her fault. We live near Jacksonville, NC, home to Camp Lejeune. She cannot get on base with out a CAC card, or filling out a visitors day pass and completing a background check every day. Furthermore, the base "addresses" don't register in Maps. "Company B 227 BN" doesn't reflect a street address, or even a geolocation in order to meet the customer at the gate. We tried calling customer service, and informing them, but they were less than helpful. Their suggestion was to simply not take the order if she couldn't deliver it. HOWEVER, there's no way to see the address until you accept the order. Also there is no "undeliverable to address" option on the "problems" menu. She is a good driver, and loves the job, but is so frustrated she's going to quit. I'm sure she's not the only one. Camp Lejeune is the largest Marine base on the east coast, covering 156,000 acres and over 120,000 personnel. That's a huge local market share your company is missing out on, due to this problem of base access.

20 Comments
2024/10/29
17:21 UTC

8

Grubhub NYC CANT GET ON!

6 Comments
2024/10/29
01:34 UTC

8

Delivery code

It ask me to call or text the customer for a delivery code.

Anyone else get this before.

First delivery of the day

13 Comments
2024/10/29
00:11 UTC

0

What’s up with needing your location tracked at all times?

I downloaded the Grubhub drivers app and got approved and was going to start delivering, but the app will not allow me to accept deliveries because the gps tracking is only selected for “allow when app is open only” basically forcing me to give them my gps data at all times, even when I’m not doing deliveries….so I said fuck that and refuse to use this app. Just curious is anyone else was having this issue?

39 Comments
2024/10/28
22:24 UTC

2

:') (It was Sunday)

I dropped my acceptance rate below 60% and I start getting this bs orders..

2 Comments
2024/10/28
21:31 UTC

0

Hey guys!! How do I see my hours worked each week on grub hub

1 Comment
2024/10/28
20:26 UTC

17

Venting

Sorry for the bitchy post but I'm so frustrated with this app.

No matter what I do I get fucked over at least once a day in one way or another. Doesn't matter if I'm premium or not. Doesn't matter if I'm on a block or not. Doesn't matter how picky I am about what offers I take. Doesn't matter what part of town I go to. I live in one of the largest cities in the country and I'm lucky if I hit $15 an hour. This time last year I was hitting $20+ an hour damn near on a daily basis. I've had one $20+ hour week in the last 2 and a half months and it's starting to really affect my head.

I know I'm yelling into the void here but jesus christ. I can't be the only one?

38 Comments
2024/10/28
19:27 UTC

2

?

Do you preferably have to be in a hot spot to get an order

17 Comments
2024/10/28
19:05 UTC

11

Punishment

Grub hub must be punishing me for not accepting 2$ orders and not accepting a order where they take 2 hours to finish the food I’m just sitting here made 10$ since 11am it’s now 3 aggggggggh!!!!!!!!!

7 Comments
2024/10/28
19:04 UTC

2

Places You Won’t Go?

Last week I was given an order for a restaurant (not a chain) and then on my way there I was given another order for the same place, about $23 in total and not that far for delivery. I get to the restaurant (I was finishing a different delivery) and I tell the person behind the counter “Hi, I’m GrubHub here with orders for Brad and Marc” (not their real names). The employee then tells me “Well, Marc is going to be about 24 minutes and Brad still has 8 minutes. So do you want to just cancel one and do the other one first?” I told them that they’re delivering near each other, which is why GrubHub put them together. The employee then says “Other drivers will just cancel one and come back. If we wait, then one of the orders will be cold and we’ll have to hear from Door Dash about how the food quality isn’t good”. And I’m just thinking about how that’s not my problem and they should figure out a better method of operating or not partner with GrubHub but unlike this person I am not there to tell them how to do their job. So I canceled both orders on my end- told GrubHub the wait time was too long- and if they give me that place again I won’t go back there.

The two funny things of this are: I was in a block (I don’t do blocks any more) and ended up at a place where I waited literally 30 minutes for the food but couldn’t just leave because of the block deal but that’s another place I won’t go back and it’s in the same plaza as the restaurant above. I also went down the road and got Thai food which I drove around for like a half an hour because I dropped wings off along the way. So I mean, even if I don’t take two orders and they’re made so far apart, I still could’ve taken one order from that restaurant, picked up something else and then their order could’ve been just as late (like the Thai food). But, again, I’m not here to tell restaurants how to operate and from what I’ve read online people say that the staff at this restaurant are generally rude.

Will GH know not to send me back there? Do they learn? I’ve been rejecting offers under $5 and I feel like they’re sending them to me less.

Just wanted to share how I remembered last week I was an independent contractor and walked away from a bad situation.

5 Comments
2024/10/28
15:38 UTC

3

Order not appearing for restaurants

This has got to be the most annoying thing to deal with. It happens to me at least 2-3 times a week, is this common for any of you? The order just doesn’t appear for to the restaurant, I call driver care and they cancel the order and I receive $1-2. I drive across town to waste my time and gas. Do these restaurants just turn off their tablets and refuse to make grubhub? Driver care also calls the stores and they never pick up. What is going on?

3 Comments
2024/10/28
15:25 UTC

11

Would y’all take this? I sure as hell did.

Get 40mpg so spent about $3 on gas(not including wear on car). From when I got it till when I got back where I started took about 50 minutes.

23 Comments
2024/10/28
02:57 UTC

6

Back to Premier but how long will it last ? - Are you Premier? - What's your experience being one?

Everytime I was Premier GH tried giving slave orders offering $2 or long drive.

Only time will tell. Not a fan for sure.

30 Comments
2024/10/28
01:57 UTC

5

Does anyone have Grub Hub on Car Play?

In my area I can use Uber Eats using CarPlay and DoorDash it’s there but can’t use it where I live. Wondering is Grub Hub going to be on board with this? I just think it will be much easier because I always get offers while driving and can’t see the details looking at my phone trying to drive. Uber works well shows everything on my screen dashboard.

2 Comments
2024/10/27
23:01 UTC

5

Got a violation for reassigning 2 orders this week.. Didn't know that was a policy.

First order was a stacked order going to McDonalds and another restaurant. The pay was very good $18 for 7 miles. I get to McDonalds and they can't find the order in their system. So I cancelled it. Then I cancelled the second one in the stack because then the pay would be reduced without the first order and I didn't know what that pay would be so didn't want to run an order just to get screwed over money wise.

The second order I reassigned because I waited over 10 minutes and they said it was going to take another 10 so I unassigned.

Seems ridiculous to get a "violation" for that.

Grubhub sucks here anyway and I barely accept anything, so I'm not worried, but still they should have options in the app that address these issues.

26 Comments
2024/10/27
20:56 UTC

2

Schedule

Why is it that Everytime I'm in a schedule and only when I'm on. Schedule that grubhub can never reach me and sets me offline

3 Comments
2024/10/27
18:16 UTC

62

Note said $100 cash tip. Any guesses what happened?

Let me what you think happened. Was this my biggest unicorn order? 🦄

70 Comments
2024/10/27
18:06 UTC

7

Bonus

I hate when they tell you not to skip for an extra $12 then give you shit offers like this.

15 Comments
2024/10/27
17:44 UTC

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