/r/grubhubdrivers
A place for GrubHub Drivers!
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/r/grubhubdrivers
Basically it's this dude at a Japanese restaurant where the owner is this very sweet lady and the other employees are just as friendly...
But unintentionally so this guy who's clearly the 20s son of the owner keeps basically micromanaging the hell out of How I come in and get food. Such as...
* He has to get incredibly close to you while talking to him and does this even to people he waits on. Also I must Show him the offer on my phone and he has to get super close to the screen and examine it like it's a tax document.
* He has to stack everything in a great big vertical tower in the bags, including soup bowls, but then turns around and orders me on how to carry them without spilling them even though I've been there like 190 times already.
* Recently started calling me a few minutes after accepting offers to his restaurant if I'm not there on the exact time, asking where I am and if I know I even accepted an offer for his restaurant. This also happens a lot when people hot potato cheap offers in the time gets extended.
* Whenever I have multiple orders to pick up. He absolutely must get close to me and go "listen, listen, look here. (I literally have to look his way and at the receipts of the bags like I'm a child at school) This is bags for [Diner A], THIS is bags for [Diner B]! You go and you give food to both customers, understand...?" In a hasty whispery tone... Confoundingly he even does this if I already have one diner's order and he hands me the next one 5 minutes later when it's ready...
What sucks is that this restaurant is really expensive so I get more than 12 bucks every single order even for cheapos ordering just a miso soup. Plus I get offers for this restaurant like sometimes 3 to at least once every day. ALSO I really hate that I'm speculating about this, but as somebody who has worked with people on the spectrum... He's giving off a lot of telltale signs.
Even though I always check the box to "include utensils" they never arrive! Please make it make sense!!!
I switched to GrubHub from UberEats about 6 months ago (got tired of missing food not being refunded) & I have had a massive issue with drivers leaving my food on the ground. I have contactless disabled (confirmed with support & in app) & have delivery instructions stating "Do NOT leave food on ground. Please ring doorbell". I would 90% of my orders are left on the ground & no doorbell ring to let me know the food is here. I also tip well & based on how far away it is as well as what time of day (traffic). However, I end up messaging support & having them remove the tip because the driver didn't do the job they were hired to do. I rarely had that issue with UberEats (maybe a dozen times over the course of 5 years). What is it about GrubHub that makes delivery drivers think it's OK to just drop the food on the dirty ground & leave?
This seems to happen quite often where GH will send me an offer just for it to be the wrong address. Then out of frustration, I have to literally search up the restaurant that I'm picking up the order from on Google. Has this happen to anyone else? This has been pissing me off
This is ridiculous.. yet I don’t even get my hourly pay during the hours they don’t give me anything while on block or just sitting in “hot” spots like?? While the other night it asked me to do $3 for 8 miles.. ridiculous.. used to make easy 100-200 a night now I can hardly get close to 50..
Apparently the 1099 is on the app! I am able to download mine! I hope that helps anyone!!
($7.94) Honestly I could’ve parked my car at the restaurant and walked the order to the hotel & saved myself the 0.35mile drive 😂
Has anyone received theirs yet??
I hope it goes well
I hope y’all have a great day! 🤘😎
On the forums it says you can as long as the places are open but it only lets you schedule up to 10 pm
i’m genuinely curious on who accepts these horrible offers.
Hey y’all. I’m not a Grubhub driver but am trying to understand something weird that happened tonight. I placed an order from a restaurant and then they called me to say their kitchen was closed and they’d cancel the order. Fine, no big deal, I placed an order from somewhere else.
They didn’t cancel the order, a driver was assigned, and he went to the restaurant. When I saw that I texted him and said hey sorry, they told me the kitchen is closed and they’d cancel the order, and now the app won’t let me cancel it so I can’t do anything on my end.
He ended up “picking up” the order, drove all the way to my house, sat out front for a minute and then marked it as dropped off with a blurry picture from the street of the bag of food from the second restaurant, which had already been delivered.
I thought at first he was trying to pocket the tip without making the delivery… except he drove all the way here anyway. Whether the kitchen somehow made the order after all or he faked the whole thing, I have no idea why he would have. Does this make sense to anyone? I got a refund for order not delivered so at this point I’m just baffled, not trying to go on the warpath or anything.
So last week I was at partner because I have been multi-apping and not taking every offer for the last 6 months. But even then I’d get at least 5-10 offers per day. This week I am at Premier and I swear I have only had 4 offers all week and that’s being on block in hot spots! I in shock at how little I am getting!? Is it just this week or is something else going on?
I’m new on grubhub just doing for 3 weeks. I got an email it says;
Recent behavior on your account indicates that you are abusing the block scheduling system by either not performing delivery services or intentionally delaying orders while delivering on a scheduled block in order to collect Grubhub’s hourly contribution.
Due to this activity, we’ve restricted your access to schedule new blocks and removed any remaining scheduled blocks.
Don’t worry, you can continue partnering with Grubhub and are able to complete deliveries by toggling to Taking Offers on the Grubhub for Drivers app without a scheduled block,
I consistently deliver orders within 2-3 minutes of receiving them, making every effort to be punctual. Despite my best efforts, issues still occur. Could someone please explain why this happens? Is there a solution to prevent these problems? I can answer to their e-mail. What should i write?
Has anyone else been getting an offer and getting paid less than what it offered? Twice I got offered $22 and got paid $18. Really not looking forward to opening up a report about this 🫠
I still haven't received mine so I was curious if anyone has
Does rating 5 stars boost compensation? Do drivers directly get the priority delivery fee? How does the order itself or the restaurant impact compensation?
Just got my application approved and activated. Anyone drive for grubhub in the NWA area? Is there any point keeping this app on? I also do Uber Eats on my off time from my normal job (IT)
Do you have to wait an hour for tips like uber does?
This recent one sucked too because I couldn't take a photo of the closed place because the single employee there hadn't flipped the sign to close yet But he told me that the order didn't even come on their end at all.
And it had to go into a weird verbal tug of war with and annoyingly skeptical driver care to cancel the order.
Additional to Seamless, it's Yelp what belongs to it?
Rn only working for uber eats cuz every other platform had a waitlist in my area. I signed up in a super busy part of town so it’ll prolly b a while till I get approved. If I get like a burner phone with a new number and drive somewhere lower population can I sign up and start working?Someone told me the last time I made this post that I can still use my same phone just make a new application but I thought they tied ur number to the area u made the application once u submitted it the first time? Also if u happen to know can I get around this way on other platforms?
Hi everyone.
Just wondering what bags you guys use that you like? I prefer a medium to large. The XL ones get a little crazy though I keep one in the back seat. I am looking for little creative ideas for bags with sturdy bottoms, drink holders you can actually access and any other little handy tools and gadgets and gizmos that everyone has found to make delivery life a little easier and fun!
My first few shifts I was a very underprepared and didn’t understand a lot of things so I dropped a bunch of orders and didn’t accept all the offers I was getting. With these stats will I still get GH contributions if I accept all the offers for that block?
I really feel like they should allow the driver card to be added to Apple Pay . My card is so beat to hell it ain’t funny and I forget it at the house sometimes. Every other delivery app and shopper app allows it . So idk why Grubhub hasn’t hopped on . I missed at $20 cvs order of 3 items going 7/10 of a mile because I left the card at my house . Which is my fault not GH but I think allowing it to be added to Apple wallet would be a great idea
What do you guys do when you have hot food and ice cream. I tie the ice cream to the roof of my car to keep it cold till I get to customer.
is anyone else’s cash out unavailable??? specifically the instant cash out??? i recently came back to grub hub after like 2 years bc i moved cities and doordash is pretty dead in slc, but it won’t let me update my card either