/r/grubhubdrivers

Photograph via //r/grubhubdrivers

A place for GrubHub Drivers!

Courier Discord server:

https://discord.gg/YnUJnvK

Rules:

  1. Absolutely NO spam. Do not post new user promo codes or referral links. Violations of this rule will result in a ban.

  2. Read the FAQ. Do not post questions that have been answered in the FAQ.

  3. Constructive criticism and feedback of the Grubhub platform is encouraged, but keep it somewhat professional. Contribute to ongoing discussion.

  4. No politics

  5. Don't be a jerk. No personal attacks, no hate speech, no racism, no sexism, no bigotry.

  6. Do not post personal/confidential information. This includes all screenshots with delivery addresses.

For questions about other delivery services, go to any of these more appropriate subs:

/r/couriersofreddit

/r/postmates

/r/doordash

/r/UberEATS

/r/Uberdrivers

/r/InstacartShoppers

/r/RoadieApp

/r/grubhubdrivers

65,070 Subscribers

2

Why do you think I should do about this really annoying stickler "clearly son of the owner" employee that keeps doing weird creepy commanding micromanaging (but not sexual harassment) things during pickups...

Basically it's this dude at a Japanese restaurant where the owner is this very sweet lady and the other employees are just as friendly...

But unintentionally so this guy who's clearly the 20s son of the owner keeps basically micromanaging the hell out of How I come in and get food. Such as...

* He has to get incredibly close to you while talking to him and does this even to people he waits on. Also I must Show him the offer on my phone and he has to get super close to the screen and examine it like it's a tax document.

* He has to stack everything in a great big vertical tower in the bags, including soup bowls, but then turns around and orders me on how to carry them without spilling them even though I've been there like 190 times already.

* Recently started calling me a few minutes after accepting offers to his restaurant if I'm not there on the exact time, asking where I am and if I know I even accepted an offer for his restaurant. This also happens a lot when people hot potato cheap offers in the time ​gets extended.

* Whenever I have multiple orders to pick up. He absolutely must get close to me and go "listen, listen, look here. (I literally have to look his way and at the receipts of the bags like I'm a child at school) This is bags for [Diner A], THIS is bags for [Diner B]! You go and you give food to both customers, understand...?" In a hasty whispery tone... Confoundingly he even does this if I already have one diner's order and he hands me the next one 5 minutes later when it's ready...

What sucks is that this restaurant is really expensive so I get more than 12 bucks every single order even for cheapos ordering just a miso soup. Plus I get offers for this restaurant like sometimes 3 to at least once every day. ALSO I really hate that I'm speculating about this, but as somebody who has worked with people on the spectrum... He's giving off a lot of telltale signs.

4 Comments
2025/02/01
04:22 UTC

0

Why, God, why????

Even though I always check the box to "include utensils" they never arrive! Please make it make sense!!!

9 Comments
2025/02/01
03:45 UTC

0

Question for Drivers

I switched to GrubHub from UberEats about 6 months ago (got tired of missing food not being refunded) & I have had a massive issue with drivers leaving my food on the ground. I have contactless disabled (confirmed with support & in app) & have delivery instructions stating "Do NOT leave food on ground. Please ring doorbell". I would 90% of my orders are left on the ground & no doorbell ring to let me know the food is here. I also tip well & based on how far away it is as well as what time of day (traffic). However, I end up messaging support & having them remove the tip because the driver didn't do the job they were hired to do. I rarely had that issue with UberEats (maybe a dozen times over the course of 5 years). What is it about GrubHub that makes delivery drivers think it's OK to just drop the food on the dirty ground & leave?

11 Comments
2025/02/01
03:16 UTC

2

Has GrubHub ever sent you the wrong address?

This seems to happen quite often where GH will send me an offer just for it to be the wrong address. Then out of frustration, I have to literally search up the restaurant that I'm picking up the order from on Google. Has this happen to anyone else? This has been pissing me off

6 Comments
2025/01/31
23:52 UTC

0

Community opinions?

This is ridiculous.. yet I don’t even get my hourly pay during the hours they don’t give me anything while on block or just sitting in “hot” spots like?? While the other night it asked me to do $3 for 8 miles.. ridiculous.. used to make easy 100-200 a night now I can hardly get close to 50..

5 Comments
2025/01/31
20:32 UTC

1

Questions in Tucson, anyone working this area

0 Comments
2025/01/31
19:31 UTC

8

1099 update!!

Apparently the 1099 is on the app! I am able to download mine! I hope that helps anyone!!

0 Comments
2025/01/31
18:54 UTC

7

I Love These!

($7.94) Honestly I could’ve parked my car at the restaurant and walked the order to the hotel & saved myself the 0.35mile drive 😂

2 Comments
2025/01/31
18:01 UTC

6

1099

Has anyone received theirs yet??

11 Comments
2025/01/31
15:48 UTC

15

First weekday I have ever worked

I hope it goes well

I hope y’all have a great day! 🤘😎

8 Comments
2025/01/31
13:39 UTC

5

Can you still pickup food after 10?

On the forums it says you can as long as the places are open but it only lets you schedule up to 10 pm

12 Comments
2025/01/31
03:55 UTC

7

do you guys accept the $2-3 offers?

i’m genuinely curious on who accepts these horrible offers.

79 Comments
2025/01/31
02:22 UTC

9

Confused - was this driver trying to scam me?

Hey y’all. I’m not a Grubhub driver but am trying to understand something weird that happened tonight. I placed an order from a restaurant and then they called me to say their kitchen was closed and they’d cancel the order. Fine, no big deal, I placed an order from somewhere else.

They didn’t cancel the order, a driver was assigned, and he went to the restaurant. When I saw that I texted him and said hey sorry, they told me the kitchen is closed and they’d cancel the order, and now the app won’t let me cancel it so I can’t do anything on my end.

He ended up “picking up” the order, drove all the way to my house, sat out front for a minute and then marked it as dropped off with a blurry picture from the street of the bag of food from the second restaurant, which had already been delivered.

I thought at first he was trying to pocket the tip without making the delivery… except he drove all the way here anyway. Whether the kitchen somehow made the order after all or he faked the whole thing, I have no idea why he would have. Does this make sense to anyone? I got a refund for order not delivered so at this point I’m just baffled, not trying to go on the warpath or anything.

11 Comments
2025/01/31
02:05 UTC

11

Orders are non existent this week

So last week I was at partner because I have been multi-apping and not taking every offer for the last 6 months. But even then I’d get at least 5-10 offers per day. This week I am at Premier and I swear I have only had 4 offers all week and that’s being on block in hot spots! I in shock at how little I am getting!? Is it just this week or is something else going on?

21 Comments
2025/01/31
01:00 UTC

8

I Received an Email Saying "Blocks Restricted"

I’m new on grubhub just doing for 3 weeks. I got an email it says;

Recent behavior on your account indicates that you are abusing the block scheduling system by either not performing delivery services or intentionally delaying orders while delivering on a scheduled block in order to collect Grubhub’s hourly contribution.

Due to this activity, we’ve restricted your access to schedule new blocks and removed any remaining scheduled blocks.

Don’t worry, you can continue partnering with Grubhub and are able to complete deliveries by toggling to Taking Offers on the Grubhub for Drivers app without a scheduled block,

I consistently deliver orders within 2-3 minutes of receiving them, making every effort to be punctual. Despite my best efforts, issues still occur. Could someone please explain why this happens? Is there a solution to prevent these problems? I can answer to their e-mail. What should i write?

21 Comments
2025/01/30
20:07 UTC

5

Different pay

Has anyone else been getting an offer and getting paid less than what it offered? Twice I got offered $22 and got paid $18. Really not looking forward to opening up a report about this 🫠

6 Comments
2025/01/30
18:34 UTC

9

Did anyone receive 1099 in email yet?

I still haven't received mine so I was curious if anyone has

26 Comments
2025/01/30
15:27 UTC

7

Beyond tip, how can I as a customer maximize how much a driver gets paid?

Does rating 5 stars boost compensation? Do drivers directly get the priority delivery fee? How does the order itself or the restaurant impact compensation?

34 Comments
2025/01/30
15:08 UTC

3

Northwest Arkansas?

Just got my application approved and activated. Anyone drive for grubhub in the NWA area? Is there any point keeping this app on? I also do Uber Eats on my off time from my normal job (IT)

Do you have to wait an hour for tips like uber does?

1 Comment
2025/01/30
04:38 UTC

7

Annoying problem that I ran into doing late night blocks... Gh keeps giving me offers to deliver for restaurants that are already closed by the time I get the offer, let alone by arrival time.

This recent one sucked too because I couldn't take a photo of the closed place because the single employee there hadn't flipped the sign to close yet But he told me that the order didn't even come on their end at all.

And it had to go into a weird verbal tug of war with and annoyingly skeptical driver care to cancel the order.

9 Comments
2025/01/30
04:23 UTC

7

Still on the waiting list maybe next year

9 Comments
2025/01/29
22:08 UTC

15

Well, that's something new on GrubHub.

Additional to Seamless, it's Yelp what belongs to it?

12 Comments
2025/01/29
21:16 UTC

3

Nyc midtown and downtown zones - is it busy or nah?

0 Comments
2025/01/29
19:35 UTC

2

Can I sign up if I get a new phone and number?

Rn only working for uber eats cuz every other platform had a waitlist in my area. I signed up in a super busy part of town so it’ll prolly b a while till I get approved. If I get like a burner phone with a new number and drive somewhere lower population can I sign up and start working?Someone told me the last time I made this post that I can still use my same phone just make a new application but I thought they tied ur number to the area u made the application once u submitted it the first time? Also if u happen to know can I get around this way on other platforms?

2 Comments
2025/01/29
18:28 UTC

8

Holy Grail Delivery Bags

Hi everyone.

Just wondering what bags you guys use that you like? I prefer a medium to large. The XL ones get a little crazy though I keep one in the back seat. I am looking for little creative ideas for bags with sturdy bottoms, drink holders you can actually access and any other little handy tools and gadgets and gizmos that everyone has found to make delivery life a little easier and fun!

53 Comments
2025/01/29
13:36 UTC

3

Will I still get GH Contributions?

My first few shifts I was a very underprepared and didn’t understand a lot of things so I dropped a bunch of orders and didn’t accept all the offers I was getting. With these stats will I still get GH contributions if I accept all the offers for that block?

23 Comments
2025/01/29
03:12 UTC

11

Grubhub driver card

I really feel like they should allow the driver card to be added to Apple Pay . My card is so beat to hell it ain’t funny and I forget it at the house sometimes. Every other delivery app and shopper app allows it . So idk why Grubhub hasn’t hopped on . I missed at $20 cvs order of 3 items going 7/10 of a mile because I left the card at my house . Which is my fault not GH but I think allowing it to be added to Apple wallet would be a great idea

8 Comments
2025/01/29
01:35 UTC

6

Hot food and ice cream

What do you guys do when you have hot food and ice cream. I tie the ice cream to the roof of my car to keep it cold till I get to customer.

16 Comments
2025/01/29
01:22 UTC

4

temporarily unavailable cash out

is anyone else’s cash out unavailable??? specifically the instant cash out??? i recently came back to grub hub after like 2 years bc i moved cities and doordash is pretty dead in slc, but it won’t let me update my card either

5 Comments
2025/01/29
00:55 UTC

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