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Biggest pet peeve is when a snowbird just puts their hotel address instead of room number then doesn’t respond to messages

He had meet at door, it is Halloween night.

I ain’t waiting for your ass outside while I’m idling burning gas away. I ended up just giving it to the front desk dude down voted me of course it was some fancy hotel so I kind of expected it

I got a gift card for Uber eats when I went to order it asked me for payment method, I hit gift card redeemed it but when I go to check out it ask me for a payment method again when I type the gift card it says it’s already redeemed when I hit the wallet tab I can see that it’s redeemed and money is on my account

For about a week I kept having an uber one charge try and hit my account, but since I was broke I couldn't pay it. I haven't used uber eats in a while. I went in to the uber one tab and it told me I didn't have an uber one subscription and prompted me to get it.

I tried contacting my bank to block uber eats because I physically couldn't cancel that subscription because it told me I didn't have one.

Charge went through, got an email about it, and only now is it telling me I have a subscription and that I can cancel it. Is there any way to get in contact for a refund? I spent half an hour trying to find some way to contact them but I found literally nothing.

I wanna try and resolve this through uber because this is just scummy. If there's no way to contact uber or get this refunded then I gotta charge-back, but it's a complicated process.

Hey guys this is so annoying, this one time I decided to buy gift card, I found out later you can only use it in one account. Now on a random day I am unable to sign into my account, keeps saying disabled. When I search with my number, it says they have blocked it and I need to contact them. I tried contacting them via chat and they are giving no solution and just keep saying we can’t reveal why it happened due to security reasons and won’t do anything about the cash either. I am so frustrated, I am assuming it maybe because I had phone number attached on more than one account but why did they block the one with cash in it and I genuinely didn’t know they don’t want more than one account and me offering to delete them isn’t any solution for them. All the agent kept saying was uber will lift restrictions if/when they won’t. Anything that helped someone else in similar situation?

I was getting a new 50% off promo every week, to the point that it was really cheap to get dinner for my girlfriend and I almost nightly because I also had a large amount of Uber Cash saved up. Now I'm not getting any of those, and am instead getting 15% off promos.

What a downgrade. 15% is like max $4 on any of my orders, which then gets immediately replenished on my total by fees and tip. What gives? Is this their way of telling me I order too much on Uber Eats?

Most people don't spend time to rate. If someone tips more after getting food that should be an automatic positive review.

If they spend the time to go on app and give more money. Don't make customer also do review. Just give the driver a positive rating..

Just when I was ready to log off and call it quits for the day. I had a Walmart offer for $58.19. It was for 5 different customers going only 21 miles total. I tapped it as quickly as I saw it and made the turn to head toward Walmart, 4 miles from my location.

At a red light, I previewed the order information. It looked like it was something very reasonable to do for that amount of money.

1 mile from Walmart, the app chimed the canceled order notification. A sense of disappointment flowed through me but I figured I still had at least 4 orders and would likely still make at least 40 bucks.

Three blocks from Walmart, the app chimed the canceled order notification yet again. Followed less than a block down by a third canceled order. Now. I was starting to get concerned.

As I was pulling into the parking lot of Walmart to pick up their last two remaining orders, they canceled order chime happened again. I was at this point quite disturbed or at least mildly upset.

I realized that that $58.19 was long gone.

I proceeded to check in and wait for the Walmart employee to come out with the order.

And then a thought occurred to me. 99% of all Walmart delivery offers are at most $2 to $3 including tip, driving to three or four locations over a distance of 10 to 20 mi.

Maybe it was paranoia that made me think that perhaps Uber had decided to start tricking us by offering multiple deliveries for a huge tip amount and then deleting them one by one as described above. Could it even be a thing? Would they stoop so low just to deliver a non-paying zero tip delivery?

I wouldn't bet on it, nor would I bet against it.

And then the Walmart employee showed up without any cart or merchandise or groceries. I rolled down my window and the woman told me that the orders that I was supposed to pick up had already been picked up by someone else. A full hour before I arrived.

I mentioned to her that I initially had five deliveries. She nodded and said that all five deliveries were picked up by that same driver an hour ago. She told me that all five customers had called her asking where the hell their stuff was. That they couldn't get in touch with Uber or the driver who picked it up.

This is why it is so infuriating and frustrating as hell for drivers who have honesty and integrity who arrive to pick up something that someone else took and stole.

My mind went places that were unjustified yet were a completely logical conclusion based on what I have read in various postings in this forum.

I can't imagine why anyone would want to steal five sets of groceries from Walmart.

I would hope that Uber is going to take some serious steps against this thief, if not just in the defense of the customers or Walmarts, but in the defense of the drivers who work with integrity and honesty.

I ordered through uberEATS, and wanted to change something. I checked the cancel screen, and it said "are you sure you want to goo ahead? you will be charged". I hit cancel without thinking - to cancel out of the pop up window - before seeing "go back" under it and it said my order was cancelled and I'm getting charged the full amount.

So then I checked the order and there was an option to reorder, so I did. And then that order showed up as pending.

This all happened within a minute of ordering, and I contacted chat support and the phone support (was on hold foor 5 separate times, each time they told me I'd be charged twice and I gently tried to escalate).

Again - I ordered, hit the cancel page <20 seconds after as I thought I changed my mind, it said are you sure you wanna do this and I said 'cancel' by accident instead of 'go back'. Then immediately re-ordered. So this all took place well within a minute of the first order.

So, essentially I'm being charged twice for the same order. I essentially ordered food, said "wait I might change my mind", the merchant said "you sure? we'll charge you". I said "yes - wait no!" then the said too late. Then I said "no, don't cancel it, keep making the order" and they said "okay, but that's another charge". And now I'm stuck before I get in a cancellation and failed refund loop.

Super pissed and will dispute this transaction as soon as it's posted, but uber made it clear that "yeah, we'll charge you twice, lol!".

I would really appreciate any help with this. I placed a $70 order and the driver took a photo of it at my building's front entrance. When I went down to get it, my order was missing. I contacted my building and they said that they have CCTV footage of the driver placing my food, taking the photo and then taking it. I've contacted Uber Eats and they said that because it's been over 48 hours since the delivery was made that they cannot refund me. Has anyone else had this experience and have managed to get a refund?

I onlu accept when order has a big tip. $29 for 2 miles. Yes please. I arrive to chilis and wait and wait and wait. One employeee checks orders that are sitting ln counter. And mine isnt there. Eventually a cashier asks me again for the order. Soon as i said the name. She said someone picked up there order already. She said it was a lady. Now the big tip makes sense. Pretty sure it was a con and they are likely reporting a refund. Thoughts?

Id imagine there will be a lot of people in the streets when delivering. Will you guys be working today?

I just signed up for uber one free trial through uber eats and when i used apple pay to pay for it it said 0 dollars but then after that it charged me 1.04 am i gonna get my money back?

I placed an order for a buy one get one free and was charged full price for both meals. The receipt I got with my order reflects the buy one get one free and that the amount paid (by Uber eats) was 25.99 yet UE charged 48.98 to my credit card.

I went through the help menu (system sucks btw) and there no option that fits this issue. How do I get this resolved?

Not even sure what happened, stacked order, I went to deliver the first on my way back down, sure direction is gone. Restarted the app still nothing. Free cookies for me

I get a shop and deliver about a quarter mile from where I was parked. I arrive, and start shopping. It’s about ten items and I already know the layout of that store so I think it’ll be quick. I find about half of the items and have to ask several workers if they can check the back for the others. The things they are out of, I communicate with the customer and offer substitutes instead. After not hearing back from her via text, I call her. No answer. So I make the substitutes myself and send another text explaining what I got and why. This whole ordeal takes about 45 minutes. About 30 minutes longer than it should have but it’s still a pretty good order so I’m not too upset. I get in line, and use the QR code to pay. THE QR FAILS AND SAYS I’M AT THE WRONG STORE AND THE ORDER WAS FOR A STORE 45 MILES AWAY. The checker, may God bless her, says it happens sometimes and to just call support. I call support and sit on the line for 15 minutes only to be placed on hold for another 5. At this time I’m over the order, in my car driving away but can’t take any other orders because it is still on my screen. So finally I get back connected with an agent and this woman has the straight up gall to say “Well sir why did you leave the store?” Bi-?! I didn’t say it but I thought it. She cancels the order, says it won’t affect my cancellation rating and of course it goes up. This app is hilarious

When they find out you are the delivery driver they just give you the attitude and bossy behavior. I always report them and make Uber ban me from that store. We are chasing pennies at that point, i aint gonna be okay with that behavior. Most of them are incompetent teenagers anyway. Why wonder

Imagine this...

You've been driving all night. You stop at a hotel and check in. You're hungry but it's 5:00 in the morning. You hop in the shower, dry off, and sit down on the bed in your hotel room. You open up the Uber app and order Wendy's. You look out your hotel room window and there's a Wendy's 20 yd away but you're too tired to walk over and they don't unlock their dine-in doors for 2 hours.

You place an order for Wendy's on your Uber app and then you kick back and relax. Waiting for the driver to show up.

You check your order status after 5 minutes and see that, for some reason, the driver is 20 minutes away with your food.

You receive a text from the driver when their car shows on the map that they are at your hotel. But it's been a half hour since your shower. You're exhausted.

Now imagine you're the driver for Uber. You receive an offer to take a delivery for 9 mi for $12. Not too bad. So yeah, grab the Wendy's, hop on the expressway, avoid the toll roads that would add $10 to your delivery cost, and arrive at the hotel.

And then you text the customer, get no reply, you wait 4 minutes and try again with no reply. You phone the customer and it goes straight to voicemail. And it's a secure hotel with the closed reception desk and no unlocked door.

The 8-minute timer runs down on the delivery pin required order, and it says to leave it in a safe place and take a photo.

This just happened to me as a driver. I can understand the customer's point of view. When I drove those 9 mi and arrived just over 20 minutes after the customer placed the order, my eyes went wide and my jaw dropped when I pulled into the parking lot of the hotel and saw Wendy's within easy walking distance.

I know Uber likes to reassign pickup locations based on the driver availability, but this is just ridiculous.

I live in Australia and for some reason I can only now tip once the order is complete, this is only recent anyone else experiencing this as well?

What the fauck are those changes for?

The pop up is absolutely garbage cause you can't see the map where the order is going.

And the asking about traffic jam is just pointless like what they gonna do? Magically make jam disappear? Just utterly useless update.

Those idiots man smh

The previous times I’ve used Uber Eats, it always shows the driver’s car location on the maps inside the app but this time it’s not doing that, all it’s showing is a flashing black line from my location to the restaurant. Is this something I should be concerned about and should I contact support?

I feel obligated to leave a big tip just so my drivers don’t spit in my food or something, since the app makes you choose the tip amount before you actually confirm the order. Do drivers see this amount? I’d rather select no tip at first and then give the tip after my food has been delivered to me, but I’m not sure if they can actually see this

yall don’t do packages because it will require you to go really far and I’m in New York area and I had to go an hour plus just to drop off someone’s laptop. It’s a little bit suspicious. I don’t like how it doesn’t tell you where the package is going until you pick it up. Uber eats gives you where tne person lives but this doesn’t until you pick it up. It’s very odd. I don’t want to get demerits against me. This person claimed it was a 45 min drive when it was a lot more than that. I’m upset