/r/CryptoHelp

Photograph via snooOG

r/CryptoHelp is for the community to help each other with Crypto related queries, tips, and thoughts.

Intro

Welcome to r/CryptoHelp, the tech support subreddit for the r/CryptoCurrency network. Whether your problems involve withdrawing from exchanges, using self-hosted wallets, setting up mining equipment, or staking, this sub is for you.

Rules

  1. All r/CC Rules Apply

  2. No Off-Topic Posts

All topics should be about tech support. Content about technology news should be referred to r/CryptoTechnology. Price speculation should be referred to r/CryptoMarkets.

  • No Incomplete Posts

  • Submissions consisting of the following are considered incomplete and will be removed:

    1. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body.
    2. Posts with "Help" or non-descriptive titles. Please make your title and contents descriptive.
  • No Offering Rewards

  • No offering of reward/compensation for solutions. No crypto addresses, Amazon gift vouchers, or PayPal transfers. This community is "free" as it is full of volunteers. Please do not take advantage of the community.

  • No Private Messages or Moving to Another Service

  • Any and all communication not kept public and is moved away from the subreddit or Discord/IRC channel is prohibited. Do not suggest or ask to move to another service or to private message. Private messages and other services are unsafe as they cannot be monitored. Violations will result in a 30 to permanent ban.

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    /r/CryptoHelp

    170 Subscribers

    1

    Switched network , now its stuck :(

    Hey guys i need a little help , i transferred a small amount of money (10$) to my eth wallet on phantom app , but few hours later it didnt show up. I checked the address a thousand times and its correct but apparently i sent it on AVAX C-Chain network not the normal networks...

    I had to import the wallet on metamask and also import the coin (USDT) just to be able to see it 🫤

    i tried transferring it back to my binance but it says that i need to buy Avax coins to "make the transaction" and i dont want to buy 27$ worth of avax just to transfer my 10 bucks.

    tried bridging networks aswell but it says the minimum amount is 10$ (im at 9.7$ to be exact💀)

    So now its stuck in metamask and i cant do anything with it now, any help about how i can transfer those back?

    I know 10 bucks is not worth all that hussle but would be nice if i got it back , thanks :)

    1 Comment
    2024/04/26
    21:03 UTC

    1

    Looking for ETH L2's that have order book functionality and is available in the US

    I really enjoyed Loopring's orderbook functionality for a while but I was wondering if there were any other Ethereum L2's that have similar functionality but with higher volume? DYDX looks really cool, but it isn't available in the US.

    I just want to be able to place limit orders on L2.

    1 Comment
    2024/04/24
    17:56 UTC

    1

    Sent to wrong network

    Hi I sent usdt from Binance and selected opbnb network by mistake to Coinbase exchange (not Coinbase wallet)

    Coinbase asset recovery doesn’t work Binance and Coinbase support won’t help as expected 🙄

    I can see it on etherscan

    Is there any other way or is it simply lost forever and ever thanks guys

    0 Comments
    2024/04/24
    11:32 UTC

    1

    BitPay wallet help!

    New to purchasing things online with crypto and right when I got close to finishing my transaction I got hit with this error message: “ERROR: Transaction fee (11498944 satoshis) is below the minimum relay fee (100000000 satoshis) The transaction period times out and I wasn’t able to purchase what I wanted. How can I fix this? What does it even mean? Sorry im a noob :(

    1 Comment
    2024/04/24
    02:44 UTC

    1

    Need help getting ETH back that's been processing for 61 days.

    I've had an ETH transaction processing for 61 days. I need help getting it either canceled and sent back to myself or pushed through, and also sent to myself. Thanks in advance for any help.

    2 Comments
    2024/04/23
    22:42 UTC

    1

    Help!! My wallet is frozen and I don't know why.

    I was trading on edx market by the recommendation of a friend and was trying to withdraw my funds to a different wallet and now it says frozen...and I dont know how to unfreeze it and everytime I try to get ahold of customer service I get no response. Any help would be greatly appreciated. 🙏

    1 Comment
    2024/04/23
    21:51 UTC

    1

    I know these random NFTs that show up in your wallet are scams, but did they Really spend 250 eth on gas fees just to scam me?

    4 Comments
    2024/04/22
    04:42 UTC

    1

    My phone updated and my dogecoin wallet stopped working. How can I recover my coins. I have a backup.

    So it happened: my phone updated and my dogecoin wallet stopped working. How do I recover my coins?

    7 Comments
    2024/04/22
    00:30 UTC

    1

    Atomic Wallet portfolio issue

    I'm trying to get the money in my Atomic Wallet's portfolio into my bank account or at least another wallet

    2 Comments
    2024/04/21
    22:19 UTC

    2

    I’ve ‘won’ the eth airdrop. Help?

    I just setup a trust wallet, and on it it says that I have won a 3 ethereum airdrop from liquidity-Eth and that I am eligible to claim 3 Eth token reward. Is this some scam or something, or just some rewording to make it seem I’ve won something but there are some other conditions

    9 Comments
    2024/04/21
    13:50 UTC

    1

    those using crypto.com, how do I withdraw funds into an external bank account?

    for those using crypto.com: how do i withdraw my funds into an external bank account?

    Hi guys, I am pretty new to crypto so sorry in advance if this question is obvious. I tried contacting crypto.com but they have no known number on the site.

    Anyways I have a question for those using the app. If I need to withdraw my crypto money, how do I go about doing that? Let’s say it’s all in bitcoin, would I sell my bitcoin and then from there withdraw it via my fiat wallet into an outside bank account or how does that work?

    Thanks in advance and again sorry if this question is obvious I just don’t want to do anything wrong!

    2 Comments
    2024/04/20
    23:02 UTC

    2

    Wallet/tool for getting phrases from unknown cryptos.

    I have lists of some 12 words as well 25 words phrases but I didnt wrote for what crypto are those phrases. I remember that there was a btc, monero, ltc as well maybe cardano. Is there any tool to allow me to write those passphrases and search if its matches btc or monero, cardano adress? I know that I can use various wallets but checking each one in separate app will took ages, and for sure most of them are empty.

    1 Comment
    2024/04/18
    16:45 UTC

    1

    getting unkwon tokens

    So today I got multiple notifications I received crypto X on my bitnovo account. I rarely use bitnovo my wallet has zero value. I read it's a scam called dust attack but why I got notifications from my exchange platform and my wallet still is zero like for example my last notification I got 886 tron but nothing to see on my exchange not even the transaction itself.

    3 Comments
    2024/04/17
    21:10 UTC

    2

    What’s the best hardware wallet to use nowadays?

    With all the news surrounding different wallets nowadays and how hot wallets are dangerous, I’m looking to get a hardware wallet, but not sure which one.

    Asking y’all veterans here for your advice on which wallet would you recommend to use, granted I want to prioritize privacy and security above everything? Also, which hardware wallet has the best UX/ease of use?

    People here have told me before to not click on any links, so I’ll try not to do that, so any descriptions would be greatly appreciated so I can search them up myself :)

    Thanks in advance!

    5 Comments
    2024/04/17
    04:16 UTC

    1

    Underage

    How can I buy bitcoin underage?

    3 Comments
    2024/04/16
    04:57 UTC

    3

    Anti-Money Laundering locked my funds. Now I need to deposit $23k to unlock it? Help!

    I’ve been dumping a lot of money into eyliad.net through DeFi Wallet into NFT and I decided at $224k to cash out as the project is ending in a few weeks. Once I tried withdraw $75k, my withdrawal was rejected. Customer service informed me I needed to deposit 10% from my personal to my Crypto.com AML account (and provided me with an address) and then submit documents to unlock it. My problem? I put just about everything I had into getting it going and don’t have $22.4k to deposit in any account. They’re now saying if I am unable to deposit the funds my account with be hit with a 25% fee if the verification is done in 12 days when it closes. HELP! Is it normal for crypto to require you to deposit funds as part of the verification process?

    4 Comments
    2024/04/15
    18:29 UTC

    1

    Fusdt

    Hey I had a person approached me seeling fusdt(frapped usdt) and telling me it will be listed after 2-3 months...should I buy it or is it a scam!!!!!....he transffered 10 fusdt and I can see the amount but unable to trade it or sell it, can you share your opinion.

    1 Comment
    2024/04/14
    19:08 UTC

    1

    How do exchange usdt on trust wallet to fiat to buy bitcoin on coinbase

    2 Comments
    2024/04/14
    09:36 UTC

    1

    Crypto.com CSV file not showing dates…

    I download the csv file directly from cdc app and it’s not showing the transaction dates in the csv file. Taxes are due in like 2 days. Can someone help me so I don’t need to manually import over 1k transactions.

    5 Comments
    2024/04/14
    01:37 UTC

    1

    Uniswap ERC-20 FTMUSD kraken issue

    I truly have no idea, I’m lost and don’t know what to do. If anyone knows what to do that would be great. Issue: I had 2500 FTM tokens on Uniswap, I had an issue and had to send it to my kraken account. The Ftm I transferred was wrapped at the moment from ETH so it’s in the etherium network. I have been trying to see what is going and the transaction shows as sent , the status said success. It also shows ERC-20 tokens transferred: from one address to another. This was done a few hours ago and I’m still waiting. I don’t know how to access this money…. If anyone truly knows and can help Thank you very much.

    2 Comments
    2024/04/13
    03:27 UTC

    1

    Lost Everything

    I had a meme coin Hundred was trying to swap everything to Ethereum on uniswap. Not sure what happened but lost everything that was in the coin. The transaction said success. Only a few dollars was swapped. Any chance I can recover my lost funds? I'm in the United States Not sure if that makes a difference or not.

    3 Comments
    2024/04/12
    21:50 UTC

    1

    XLM movement

    Hi,

    A little context: I transfered about 16000xlm to my friend or soon maybe "friend". He said he didnt recieve first. Then tje bank froze the assets. And now I am ghosted.

    Can someone please follow this transsaction see where it went?

    8b3f045a1ad5271f3aab35f8d92bde33869d1ccf9879e75c69ecff25d0861585

    1 Comment
    2024/04/11
    07:15 UTC

    1

    Please Help i got scammed Real

    Hey guys i need some help, I got scammed 102 dollars.

    The website that i got scammed from is https://cubum.com/ (DO NOT FALL FOR IT)

    and the youtube video is

    https://www.youtube.com/watch?v=0NqDoDVcjXk (this is why i trusted it)

    this all looked legit but then when you try to take money out of it, it is sent to the scammer

    the wallet address is

    0x7bFc7CD03355959aBf0269a7f7c027179b5A2ccC

    Is there anyway to get my money back pleasee.

    2 Comments
    2024/04/10
    11:22 UTC

    3

    I (crypto noob) need help to replace my crypto app (Spot)

    Hello everyone,
    I know absolutely nothing about crypto, but at some point a friend convinced me to try an app named Spot, and I bought 40 euros worth of bitcoin and ethereum.
    I kinda forgot about it, until a recent email informing Spot users that the app would shut down at the end of the month.
    I have no clue how to export my wallet from Spot into another app. Would a kind soul guide me through it?
    Thanks in advance!

    11 Comments
    2024/04/09
    12:49 UTC

    1

    I'm so lost

    I need to swap my HOBBES and not lose money. I don't get gas fees. How is crypto even a thing with having these fees

    2 Comments
    2024/04/08
    04:25 UTC

    1

    Any advice or suggestions

    So long story short I have invested $86 in BHC Bitcoin cash it hit 95% return what should I do? I'm willing to take on some risks and mainly re invest since this is sorta my high-risk savings account so should I completely sell out or should I sell the profit and re invest it if so any (suggestions)? Or should I only sell half the profit keeping more coins incase of another spike?

    0 Comments
    2024/04/03
    01:51 UTC

    1

    Crypto.com maintains margin

    I made a transfer from a cold wallet to my crypto.com wallet in ERC-20 thy asked me to have 10% to validate my account i dit this and now thy ask a other 25% so 35% in total it doesn’t make sense to me! (You need activate maintenance margin 25% of amount) after the 10% ?! Does someone have experience whit this to ??

    0 Comments
    2024/04/02
    17:59 UTC

    1

    Having trouble swapping crypto back into ethereum. Any help or advice appreciated!

    I’m not new to investing or trading. I’ve held stocks and cryptocurrencies for years on platforms Etrade, robinhood, coinbase, etc. I’m no expert when it comes to trading, but I atleast have basic knowledge of how spreads, volume, options, after hours, etc works.

    However I’ve recently begun exploring very high risk high reward investing ideas - specifically looking into alternate cryptocurrencies. I’m still in the learning process of how it all works. What a wallet is, network fees, blockchains, swapping, etc …so forgive me if my current situation (which I’m about to explain) sounds ignorant and dumb. Here’s where I’m at:

    I wanted to buy a specific crypto (let’s call it “xyz” coin) that has a market cap of around $200 million. I realized the process to buy this would be more complicated than the process of buying a blue chip stock like Apple or a major cryptocurrency like ethereum so here’s what I did…

    I created a coinbase account and set up my coinbase wallet as well. I transferred about 1 full ethereum from Robinhood to coinbase. Then I transferred that same ethereum from coinbase to coinbase wallet(I have the app). After that I swapped around 0.1 ethereum to “xyz” coins just as kind of a test to make sure everything was working properly. So far so good. The problem is if I try to swap “xyz” coins back into ethereum it says “this transaction will likely fail, if it does you’ll lose the network fee”. In attempts to solve this I’ve tried the following:

    •changing the amount I’m sending - I’ve explored ranges from $10 to $400

    •changing the slippage tolerance - I’ve bumped it as high as 50% without success

    •not “swapping” but sending it back to my ethereum wallet - what this did was convert “xyz” to “xyz” rather than “xyz” to Etheruem which I had hoped. - yes I have much to learn about this stuff lol

    So to conclude - what is the real issue here? I understand that most of these coins are scams so is my investment just lost? Should I buy these kinds of coins using a different method? I figured the size and volume of this “xyz” coin would mean there wouldn’t be issues with not having enough buyers and sellers to make trades. Am I wrong about that? Any help/advice is greatly appreciated!

    0 Comments
    2024/04/01
    23:49 UTC

    1

    How to receive bitcoin from address

    Hi, I need help. I received some (partial) bitcoin as a gift but I only have a Bitcoin Adress and a Private Key that was given to me. How do I access it?

    p.s. I do not know much about crypto

    0 Comments
    2024/03/28
    15:41 UTC

    3

    US resident here with BNB stuck on Binance. I have 7 days to withdraw my assets and can't convert or trade. What should I do?

    So I'm finally getting around to getting assets off Binance and I live in the US with an old binance.com account. I just spoke with customer service who helped open up my account and have been given 7 days to withdraw everything.

    Most of the coins haven't been an issue but the majority of my funds is in BNB for some reason. I can't sell/trade/convert it to anything else in Binance. Any advice on what I should do? I've tried logging back in with a VPN after some googling but I'm not sure if customer service purposefully limited my account to only withdrawals when they unlocked my account because I still can't do anything but withdraw.

    1 Comment
    2024/03/28
    03:40 UTC

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