For those who use the bike angel program, how many hours are you riding to reach 1000 points? Just curious what everyone's experience has been.

I’m young broke and homeless. I have a very good resume checked by a few advisors but because I’m still in the process of getting my GED it isn’t worth much in the competitive NYC job market so I haven’t been able to find a job and it’s been 6months. (School just started a month ago) With that being said I saw the article about the bike angels the only other “side hustle” I’ve seen similar to this is the Uber Eats bike delivery program but because I’m also a woman I figured bike angels would be a better alternative since I wouldn’t have to go to peoples homes. Thoughts? Opinions? What other options would you suggest if not Bike Angels?

Has anyone else noticed issues with apparently charged ebikes dying or cutting out mid ride over the past few weeks?

I took 12 trips on citi bikes this week. Half had motor issues that disrupted my ride. All indicated over 15 miles of range.

5 rides had issues where the bike motor cut out while going uphill, despite all showing over 10 miles of range. After stopping and slamming the bike a few times, it resolved itself. 1 bike completely died on me, showing 1 mile of range after riding 4 miles, despite starting at a 21 mile range.

I've commute 15 miles daily on Citi Bike for the last year. I've noticed more and more bikes cutting out on me.

To my knowledge, it seem like issues with faulty cells in the battery packs.

Edit: actually, maybe it's GPS related? I notice this coincides with those glitched out 100 mile trip summaries. Maybe the GPS is incorrectly showing me out of the service area?

Hello all,

So I was renting a Citibike in Miami, and in my haste to put it back in the port (I was on my way to a flight) I did not check to make sure it was secure. Now, I am getting charges of 100's of dollars on a debit card I have since frozen, and emails saying that the bike was stolen. What should I do in this situation?

Thanks Guys

Is there a suggestions portal/form anywhere?

Spotted this custom paint job on a Citi Bike last week near Union Square

Some savage threw a E-bike in Hudson River.

Just saw this on the app ... definitely could make sense in certain situations.

$79 bucks for the day and comes with free unlocks for BOTH classic and ebikes and includes rides for up to 30 mins.

Overage starts at $4 for each additional 15 minutes.

This is a compelling offer for tourists for sure.

114 delancey outside McDonald’s Bike number 4926143

Does anyone know why there are generally no docks inside parks. It would be so useful to have them deep inside Central Park or Prospect Park instead of having to dock outside the park. Is it because their vans can’t access the docks where cars aren’t allowed? Why then are there docks in places like Governor’s Island and Shore Blvd in Astoria Park?

Citi Bike advertises several member-only perks. Has any member gotten invited to test new features or invited to community events?

https://preview.redd.it/x38w3jpsosrd1.png?width=592&format=png&auto=webp&s=a43417a5b716950f5f209e8e2e735a1143605b04

Since yesterday evening, the Citi Bike station: Halsey St & Tompkins Ave is closed. Any idea why this happened?

I have only been an Angel for a week, so I apologize for the uninformed questions.

Stations A and B were exhibiting the same point totals as above all morning, so I planned to keep moving from A to B until it changed. But after 2 trips, I only received 3 points each time for a total of 6 instead of 24. I live in the area and I know both stations very well and have done this successfully other times this week. So, I gave up. Can someone help explain what I misinterpreted?

Thank you.

I am seriously considering taking legal action against Citi bike for failing to provide adequate docking availability, resulting in excess charges for e-bike timed usage.

Found today, i used it on a dock and redocked the bike so it is still active. DM me the key number or the time and location it was used last.

Has anyone experienced Citibike seemingly arbitrarily disabling your account?

I was a light Citibike user until I had trouble accessing a bike this summer, thought it was just a fluke but it happened again and I emailed them. They sent back a very generic email essentially saying that I had violated their rules and my account was suspended. Which blindsided me, I’ve always returned the bikes appropriately, have a card on file etc. I asked for further clarification, for which they gave zero information just saying their decision was final to terminate my account.

Has this happened to anyone else?

Should add I don’t have a membership, this done thru the app/lyft

Update: if this happens to you try and reach out to them on X/twitter. Phone and email were useless.

NY Times ran an article which stated that Citibike Angels earn up to $6,000 per month. Is there a way to monetize or cash-out the points that Angels earn by redocking bikes? From the article, it seemed that points were used toward Citibike account or to Lyft rides.

https://www.nytimes.com/2024/09/19/nyregion/citi-bike-scam-nyc.html

Im riding down a steep hill on a white ebike today and the seat randomly drops down. Almost lost my life. Cant wait to have an accident to become a millionaire. Or does citibike have a waiver/agreement against that?

Anyone know why this dock was removed? It’s across from the train and perfect for so much. Can’t believe they removed it 🫡🥲

I have had an issue where stations near my home and office being removed from the map for days at a time and although they still exist in real life, they are completely inoperable. For example, this morning I tried to dock a bike at the 56th and 10th ave dock. When I got there, all the empty docks were blinking red. When I looked at the map, it was gone even though I was standing in front of it with dozens of bikes apparently locked in while it's out of order.

Same thing happened a few weeks ago at the dock outside my apartment. It disappeared from the map for a few days, with all the bikes in it locked in their docks, despite no apparent construction or road repairs, and then re-appeared a few days later and was fully functional.

??????

So today didn't want to pay 10 bucks to use the electric bike (after paying over 200 for the membership) and tried this low assist mode from 179th st down to bryant park.

omg it's worse than having no electric at all, i feel like it's actually regenerative braking 90% of the time, what's with that?

was it just a faulty bike or is it going to be like that always?