/r/wacom

Photograph via snooOG

r/Wacom, The Unofficial Official Wacom Support. A place to get help with Wacom Tablets and Cintiqs, or share art and news!

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Rules

  1. Post Description:
    All posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions. Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using.

  2. Post Title:
    Use a descriptive post title. No one or two word sentences. Be clear and concise. Just saying, "what do I do??", (and anything similar) is not a good title. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!"

  3. Post Flair:
    Use Flair to mark the title of your posts appropriately. i.e. - Problem, Question, News, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".

  4. Art Posts:
    First, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art. Start your art post with a question, ask for critique, tell us what you struggled with, etc. Not engaging with the community will cause removal. Self promotion is limited. If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.

  5. Purchase Advice:
    For product recommendations, please flair it as "Purchase Advise". And include exact tablet/cintiq models, instead of just saying "Wacom tablet".

  6. Rant Posts:
    We can all get frustrated sometimes, even at Wacom. You can ask for as much help as you want, but we don't make the changes at Wacom. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Ask for help, and we will try to do our best to help you. (See also next rule.)

  7. Be Polite:
    Simple, don't be a jerk. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. And be constructive when giving advice or correcting someone. Also, don't curse.

  8. Say Thank You:
    If someone solved your problem, don't just dip out. Let them know if it worked, say 'thank you', and give them an upvote!

  9. No memes / meme templates. Its a slippery slope.


Related Communities

/r/Art

/r/Design

/r/DigitalPainting

/r/Illustration

/r/Stylus

/r/wacom

61,415 Subscribers

1

Wacom Intuos nib worn down after 2 days of use?

So I used to use a Wacom Bamboo, I bought it when it first came out so how ever many years ago that was - never once had to replace the nib. I used the tablet frequently, usually multiple days at a time depending on what projects I had on, sometimes for whole days at a time, for years and years. After a long hiatus from digital art (about 10 years), I had to upgrade as the Bamboo driver is no longer being updated to work with macOS, and so I bought myself an Intuos.

I've used the tablet for about 12 hours across 2 days, and the nib is almost worn completely down to the base. Wtf? I do have a heavy hand, but I always have and it's never been an issue before. I rely a lot on pen pressure to achieve a desired outcome, and I understand I can alter the sensitivity, but honestly I'm so surprised at how quickly it's worn down and I can't wrap my head around why the Bamboo lasted YEARS of heavy use and the Intuos can't even handle 2 days??

Has anyone else experienced this, and are there any solutions beyond replacing the tips all the time? Seems ridiculous to me..

1 Comment
2024/10/18
09:54 UTC

1

Is there a way to use Landscape mode with the Wacom Intuos on mobile?

Hi, I've been using the Wacom Intuos with IbisPaint for a while now, but can't seem to find a to set the tablet to landscape mode. Does anyone know if that's possible? Thanks

0 Comments
2024/10/18
08:00 UTC

1

Pen nibs for Bamboo CTH-470?

I've had a Wacom Bamboo CTH-470 tablet for 4-5 years now and the pen nib has weared down severely. It is still usable but I wanted to ask if this model had a changeable nib as I found nothing about it.

The tablet did not came with extra nibs, the pen is able to twist at one part but it's not really a twist, it's like a nudge and I don't want to try too hard in case it breaks and there is no nibs in it

2 Comments
2024/10/17
20:26 UTC

2

Pro Pen 2 - silver plastic insert around buttons broken

My kitten decided to play with my pen while I was in the shower, and managed to pull out the insert from around the buttons. I clicked it back into place and it's mostly fine, but it's a little bit bent and keeps lifting up whenever I use the buttons - which I do a LOT as I have right click mapped to one of them.

Wacom says they can't provide me with this piece, and I can't find anyone selling it. Does anyone have a link or even a file for 3D printing a new one?

5 Comments
2024/10/17
20:15 UTC

1

Tilt sensitivity not working correctly on wacom intuos pro M using bluetooth on Ubuntu 22.04

I recently got a Wacom Intuos pro and i'm mainly using it on linuxon the bluetooth mode but the tilt sensitivity does not work correctly, although it does work correctly while wired.
After a little bit of testing looking at the pen inputs while wired and with bluetooth connection using xinput, i've seen that while it is wireless the tilt values can't go over to negatives values (tilted upwards and to the left) so it only detects tilt downwards and to the right, this making it not work properly in krita with tilt sensitive brushes.
Is it possible to solve this?

Versions:
Ubuntu 22.04 LTS
GNOME 42.9
/sys/module/wacom/version v2.00-input-wacom-1.3.0

0 Comments
2024/10/17
17:51 UTC

3

Wacom Cintiq Pro 22 / Wacom Cintiq Pro 27 For Programming?

Hey everyone, I am pretty interested in purchasing one but as I program a lot. I would like to know if anyone that has one / experience with one could describe or show photos of what text / code in a text editor would look like and maybe how it compares to a normal monitor.

9 Comments
2024/10/17
17:39 UTC

1

Does anyone have trouble using the touch in photoshop using Intuos pro?

The touch function is not very responsive on my intuos. But when I see someone using a cintiq the multi touch seems to work better for them. Is it common problem good app intuos in photoshop?

0 Comments
2024/10/17
17:23 UTC

1

Wacom Intuos Pro 0% Bluetooth?

Hello, I have a Wacom Intuos Pro large (PTH-860) that I used to have connected to the USB c port for a while.
But now, I need to use that port for other devices so I thought about switching to Bluetooth mode with my Windows 10 machine. However, after detecting the device via Bluetooth, the battery remains at 0% and it just won't work with Bluetooth mode. The lights on the device do turn on, though.
Has anyone else had a similar problem? I've checked my drivers and everything has been updated.

TIA!

Edit: SOLVED! Please refer to u/UlisesSr's comment.

8 Comments
2024/10/17
05:53 UTC

2

wacom driver on windows 8 dont detect device

hey i have wacom one screenless. it works great on my windows 10 pc but i have a old laptop that i dont wana update. its running 8.1

the latest drivers dont even install because of my windows version. so i tried old ones that support windows 8. they do get installed but they dont detect the device. i tried several.

without the driver, it just works like a mouse

6 Comments
2024/10/17
04:12 UTC

12

New Wacom cintiq pro 27

I just bought this new tablet, it arrived yesterday and today i saw a dead pixel , it appeared suddenly.. is it normal to have dead pixels? I did some research and many people are saying that more expensive monitors will have some dead pixels and it’s normal and very common to get… I would like to return the tablet and get a new one but I’m concerned about the dead pixels , what if it appears after a month suddenly or later..

17 Comments
2024/10/16
19:42 UTC

1

Experience for those who sent wacom product to get repaired

Eventually I'm going to have to send my mobilestudio pro to repair a pixal issue and was wondering how everyone's experience has been. I'm scared of it getting scratched up when they open or mess with it.

1 Comment
2024/10/16
09:40 UTC

2

Wacom Intuos Pro Large or Cintiq Pro 27

Hello,

I do digital painting and digital comics.

I've had different tablets over the years (pen tablets and pen displays) and sold them (non are wacom however). I am thinking about should I get the Wacom Intuos Pro Large and just stick to it until I get the hang of it (it has been frustrating in the past with regular pen tablets) or should I save up for the extremely expensive Cintiq Pro 27 with the stand.

How other people have accustomed to the Intuos Pro Large and is the Cintiq Pro 27 worth the money.

16 Comments
2024/10/16
08:28 UTC

1

What is the best way to use my Bamboo Ink pen with my computer?

I recently bought the wacom bamboo ink pen for school to be used with my lenovo Ideapad Flex 5 running windows 10, and I have been loving it with word and with onenote, as well as the sticky notes app from microsoft. But how am I supposed to use it anywhere else? What am I supposed to do to edit pdf's? also are there any good ways for me to be able to draw in my browser? I use brave browser, and I suppose that I could switch to something else if absolutely necessary but I would prefer not to. Any help is appreciated.

3 Comments
2024/10/16
02:35 UTC

14

Uh… Wacom… you alive?

We’re 71 days until Christmas and there have been no new products in the last few months. Movink is interesting but too low res and only 60hz. Intuos Pro hasn’t been updated in half a decade. MobileStudio Pro is pulled from the page.

What are we doing here?

36 Comments
2024/10/16
01:28 UTC

1

Wacom Center stopped opening.

Just recently, for some reason, Wacom Center wouldn't open anymore. My devices still work and I can still open the tablet settings for it, but in the case of me wishing to save and back up my settings, I don't know an alternative to doing that apart from with Wacom Center.

I restarted the computer, stopped and restarted the driver's function in the computer, updated to the latest version, still refused to open.

(Just for additional info, I use a Lenovo Yoga C940, and run Windows)

2 Comments
2024/10/15
23:09 UTC

2

WACOM ONE 12 DISPLAY ISSUE

I just bought the wacom one 11.6 inch , i have windows 11 , and i have everything set up but it says no signal , i don't know which adapters to use , i have the 2 cables that come with it and an adaptee that have usb C and HDMI ports , but still Nothing Pls help ☹️

2 Comments
2024/10/15
20:40 UTC

2

Wacom Intuos Pth 660 doean't connect and has a green plus on the touch ring

I spelled some water on my wacom intuos PTH660 and after dry it i tried to connect but the wacome centre welcome screen doesnt seems to chenge from its welcome message and after half n hour a green plus came up on the touch ring and now when i try to connect the led owhere the okug connector is it doesnt blip blue or stay orange anymore... before going through wacom support i wanted to have some tips from you guys if you do. Thanks!

2 Comments
2024/10/15
17:02 UTC

1

Anyone know what kind of plug this is?

I got a new cable for my tablet from the store page and it doesn't tell me what the cords actually are, I have no idea what kind of plug this is or what I need for it? I believe it's the power cord or something along those lines since the tablet won't turn on

9 Comments
2024/10/15
15:07 UTC

3

Can't reach maximum pressure with pro pen 2 no matter how hard I press

4 Comments
2024/10/15
07:47 UTC

1

Can't find drivers for my Wacom Bamboo MTE-450

I recently upgraded to a new PC (my first new PC since 2013) , but I'm having trouble finding drivers that work with my Bamboo MTE-450 tablet. It's a very old tablet I know but it's what I'm used to and I actually prefer it to a 300 dollar tablet I tried recently. Any advice?

Also I'm running Windows 11 if that matters at all, but will figure out how to downgrade if I have to as I can't afford another tablet.

4 Comments
2024/10/15
07:20 UTC

2

I'm kinda wanting to retire my Intuos Draw tablet from 2017

I bought a Intuos Draw CTL-490 tablet back in 2017, it's the one drawing tablet that I have used in three different Windows OS (8, 7, and 10) in various moments of my life for the past 7 years. But saying that these past 7 years I had a perfect relationship with it (and Wacom in general) would be a big lie.

I had some constant issues with both Wacom drivers and Windows when I moved my work station from a Windows 8 PC to a laptop with Windows 7, especially around the time I think? I updated the driver from the first few versions I had when I started using it in there. It usually resetted my preferred settings each time I plugged it in,and at one moment it stopped informing me about "driver updates" whenever they became available. But the most annoying one was when a window randomly started appearing when I was in the main user profile selection screen (I am not sure how it is called in English, sorry) that said "Windows cannot find the Wacom_Tablet.exe path", which was some kind of a lie, because the .exe was where it should have been, but trying to find its route directly from Task Manager never worked.

Once I changed to a Windows 10 laptop, a few years ago, I feel it was a miracle that I didn't have many issues like the ones I had before in Windows 7, the preferred settings were left alone, and even I got notified about new driver updates... until one day I got that ominous "Can't find Wacom_Tablet.exe path" window appeared. And what I mean is that, the annoying random window frequently appeared... until it didn't. Did it make me something else besides a window warning just randomly appearing? Not really, as far as I know. But this growing more and more annoying was an understandment.

I recently got the opportunity to get a new laptop with Windows 11, but with all of this annoying experience in the past 7 years I have had with my Wacom Intuos Draw, I have been thinking in "upgrading" my drawing tablet, as well. I know that the new drivers still support my CTL-490 model, even though it's to fix very general issues... but I haven't tested it and I am going through another whole bunch of stuff unrelated to the drawing tablet, so if something fails on my side, I know it cannot be easily be fixed by "do a clean reinstall of Windows 11" (in hindsight, testing the Intuos Draw tablet should have been one of the first things I should have tested in the new laptop... not when I'm being this deep as of right now).

If I go by upgrading (getting a new drawing tablet model), I'm also thinking in my available budget, even though I would still be working with something similar in size to the CTL-490 (which is what it's considered a Small size from newer Intuos models or pehaps even Wacom One?) I have, which don't seem to be TOO expensive these days (or so that's what I get from my regional amazon site's prices; some have sale discounts right now)... but there's that, I guess. I have even been thinking in changing brands? And I know Huion is the next to go by, quality wise (although I have read they have been running into a bunch of issues in the past few months, but I'm not too tech savvy to understand what they might be referring to). All I want to know is what's the next "best" model, I think. Cintiq is still out of limits to me, so I'm probably not going to think of something with a monitor as of yet.

I need a drawing tablet that can be compatible with Windows 11, as long as I don't have that "Cannot find Wacom_Tablet.exe path" window appearing ever again (in fact, has anyone gotten this weird window at all? I see there were other people going through a similar thing... but there weren't useful responses, either, and I remember I tried EVERYTHING to get rid of it back when I was still using the one laptop with Windows 7... so much I didn't try anything AGAIN in Windows 10).

2 Comments
2024/10/15
06:16 UTC

1

Tablet Area, Portion...., Is there a way to lock the aspect ratio when adjusting this?

Is there a way to lock the aspect ratio when adjusting tablet area portion in Wacom Tablet Properties? I've tried Shift and Ctrl but no joy

0 Comments
2024/10/15
01:45 UTC

1

How long does it take for Pro pen 3 nibs to wear?

Does anyone know how long the nibs for pro pen 3 last? Does it last longer compared to pro pen 2 which I saw from many posts that it really wears out fast compared to older pen models.

I really plan to buy a Wacom with newer pen models after buying and using my beginner deco pro SW for a play test. I heard Wacom got it in the bag for the pressure and drawing experience but I’m didn’t bought it because I don’t plan to use desktop painting apps currently but would like to have a Wacom tablet/display(maybe).

A beginner doesn’t need this fancy stuff but eh, I would like if i can have low level strokes though cuz I tested mine(deco pro) and the lowest pressure it takes are higher than I would like compared to on my iPad, can’t believe Apple is doing a better job than them, although it’s just my experience.

5 Comments
2024/10/14
23:50 UTC

2

Tablet wacom INTUOS CTH-690 pen is not work but the touch function yes

4 Comments
2024/10/14
23:14 UTC

2

Is any generic 'Screen Cleaner' spray off Amazon ok to use?

Usually i clean my tablet with just a standard microfiber cloth and dampen it barely if i cant get any grime off, but lately i found it you shouldnt use water but some kind of spray for things like glasses etc?

Im seeing all these screen cleaning products but i have no idea whats in half of em. like 'Pixel Natural Screen Cleaner Spray' with good reviews basically the second one recommended, but a closer look it has like, extracts of soybean,honeysuckle,vanilla, and im not sure i want that crap on my tablet.

Any recommended brands for just a fairly light screen cleaning spray that wont mess up the tablet?

3 Comments
2024/10/14
18:09 UTC

1

Wacom Cintiq 16 (not pro) and screen protectors.

Hi, i recently ordered a Wacom Cintiq 16 and got it, I bought a healing shield screenprotector but applying it myself i had issues so I ended up giving up on that. I want to draw on the cintiq but i am scared i will scratch it. Are screen protectors good on cintiq's? should i just draw on it normally?

1 Comment
2024/10/14
15:45 UTC

1

CTL-490 issues, blinking white light

Hello. I lost my original USB cable that came with my Intuos CTL-490 tablet, so I purchased another one and now when I connect it to my PC the white light on my tablet blinks and the tablet is unresponsive. I tried restarting my computer and reinstalled my driver, but the problem is all the same. Please help!

1 Comment
2024/10/14
08:57 UTC

1

how do I get my pen to work?

after maybe a year of not knowing what the problem with my tablet was, I finally got it to turn back on (I'm on a chromebook, so I have to use an adapter, and I only had the usb plugged in and not the hdmi one)

so I got the tablet to turn back on, but my pen won't work :/

EDIT: Nevermind, I fixed it

0 Comments
2024/10/14
02:22 UTC

20

Cintiq and Mac finally working properly.

Reformatted and reinstalled wacom driver and finally I can get on with some painting…👍 I’ve literally had years of frustration with various drivers working then breaking with different MacOS, but it looks very promising this extreme approach has sorted the issue.

Fingers crossed…🤞

5 Comments
2024/10/13
21:32 UTC

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