/r/wacom

Photograph via snooOG

r/Wacom, The Unofficial Official Wacom Support. A place to get help with Wacom Tablets and Cintiqs, or share art and news!

NORMAL THEME


Home hot new top

Rules

  1. Post Description:
    All posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions. Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using.

  2. Post Title:
    Use a descriptive post title. No one or two word sentences. Be clear and concise. Just saying, "what do I do??", (and anything similar) is not a good title. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!"

  3. Post Flair:
    Use Flair to mark the title of your posts appropriately. i.e. - Problem, Question, News, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".

  4. Art Posts:
    First, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art. Start your art post with a question, ask for critique, tell us what you struggled with, etc. Not engaging with the community will cause removal. Self promotion is limited. If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.

  5. Purchase Advice:
    For product recommendations, please flair it as "Purchase Advise". And include exact tablet/cintiq models, instead of just saying "Wacom tablet".

  6. Rant Posts:
    We can all get frustrated sometimes, even at Wacom. You can ask for as much help as you want, but we don't make the changes at Wacom. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Ask for help, and we will try to do our best to help you. (See also next rule.)

  7. Be Polite:
    Simple, don't be a jerk. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. And be constructive when giving advice or correcting someone. Also, don't curse.

  8. Say Thank You:
    If someone solved your problem, don't just dip out. Let them know if it worked, say 'thank you', and give them an upvote!

  9. No memes / meme templates. Its a slippery slope.


Related Communities

/r/Art

/r/Design

/r/DigitalPainting

/r/Illustration

/r/Stylus

/r/wacom

62,024 Subscribers

1

Wacom Gift for Beginner

So I'm planning to buy a drawing tablet for a friend who's looking at getting into digital art. What do you recommend with a budget of around $80?

0 Comments
2024/12/14
15:53 UTC

1

where find a screen protector for Wacom 24 inches?

Hi everybody

I search a screen protector paper like for a Wacom 24 pro. Does anyone know where I can find it?

Thanks for yours answers

0 Comments
2024/12/14
09:26 UTC

1

My One by Wacom tablet keeps randomly doing this. Got a fix?

0 Comments
2024/12/14
04:57 UTC

1

Wacom Intuos Pro M Pen Pressure Malfunction?

Hello! Earlier this evening my tablet began to have issues with pen pressure. I've experienced this issue many times before in the past but it seems to be far more persistent than normal. Here is an example drawn in Clip Studio Paint (The program this problem seems to be affecting the most) of how this issue is affecting my brush strokes.

The strokes on the left show this ribbon/fan-like pattern while the middle doesn't have that pattern but still won't recognize pen pressure. The strokes on the right are how pen pressure functions as normal. Weirdly, my strokes seem to vary between all three of these.

The ribbon/fan-like pattern causes any strokes to look like this.

Here are a few ways I've tried to fix this problem already:

• Closing and reopening Clip Studio Paint.

• Restarting my computer.

• Uninstalling and reinstalling Clip Studio Paint.

• Uninstalling and reinstalling the most recent Wacom drivers.

• Restarting, stopping, and restarting Wacom services through Services.

All of these options I've tried and retried several times at this point.

Also, unrelated to this problem but the port on the tablet you use to plug into the computer has not worked for quite some time and I suspect it may be damaged, so I worry that this problem may also be the result of physical damage to the tablet. Especially since this problem seems to be triggered or made worse by drawing on certain areas (Notably the upper-left area next to all of the buttons.) It's just a little strange that this problem is happening so suddenly because I definitely didn't drop my tablet or anything.

I'm also using a Windows 11 PC so maybe the more recent updates are causing problems?

Sorry this is so long, any help is greatly appreciated!

2 Comments
2024/12/13
06:18 UTC

0

Trouble w the firmware on my Cintiq 32

Idk if this is ok to ask here but my Cintiq pro 32 just died and the IT guys figured out it was the firmware. Are there updates for the firmware on this now older model? It just lost the touch feature. I can still use the mouse but that useless for the art work I do, mostly storyboards and comic books nowadays. It’s a great machine and I loved working on it, I really don’t want to bin it. Please, please , please can anyone help?

1 Comment
2024/12/13
19:59 UTC

1

CTH-680 / Bamboo nib replacements?

Hi! My old reliable CTH-680 works great, but I've ran out of replacement nibs, I think it's making scratches on the tablet itself and I'm unsure what nibs are fine to use with it since every picture for Wacom nibs looks identical online. I use a Bamboo pen but the nibs have worked in the pen that came with it too. Thank you!

3 Comments
2024/12/13
15:31 UTC

1

CTH-680/Bamboo nib replacements?

Hi! My old reliable CTH-680 works great, but I've ran out of replacement nibs, I think it's making scratches on the tablet itself and I'm unsure what nibs are fine to use with it since every picture for Wacom nibs looks identical online. I use a Bamboo pen but the nibs have worked in the pen that came with it too. Thank you!

1 Comment
2024/12/13
15:28 UTC

1

What program do I need to install for the Intuos 3?

Exact model number is PTZ 930.

Tablet works just fine with the pen, but I want to use the buttons on the sides for shortcuts. Not sure what I need to download to assign those however. Thank you

2 Comments
2024/12/13
13:06 UTC

1

Where to find a cooling fan for Wacom Companion 1

Does anyone know where I can buy a cooling fan for Wacom Companion 1 (preferably in Europe)?
So far I have only found fans for Companion 2, which are not compatible.

Fan Stats Model Number: KDB0705HB 5Vdc and 0.4A

Thanks!

0 Comments
2024/12/13
09:35 UTC

2

Screen not connecting but tablet still works

4 Comments
2024/12/13
04:55 UTC

1

Is my tablet bricked? This image is one continuous press. Intuos 3, latest drivers, Windows 11

2 Comments
2024/12/13
04:18 UTC

1

Wacom Cintiq 24 Pro for Sale

Hi guys, I'm trying to sell my Wacom Cintiq 24 Pro to change the work space. I barely draw on the screen so it's in very good condition. $2100

Location: Fort Lauderdale, FL

Include: Ergo Stand, Remote and Stylus 3 Pro

Condition: Barely used, like new

https://preview.redd.it/yo04hpv8ti6e1.jpg?width=2690&format=pjpg&auto=webp&s=bafa78009f235ac9b71bf6c87ef9a72157b8c5ce

0 Comments
2024/12/13
01:43 UTC

2

Pen not recognized at all by pc or tabled Wacom one 13 DTC133

I have everything plugged in, with all the drivers I could find installed. There is absolutely zero recognition of the pen. This was given to me by my friend after she said she couldn't figure out why it was not working and that I could have it. She said she threw out the old pen and bought a new one to see if that was the issue but said it made no difference. I can not find any other situation online of this happening, not one example. Im stumped. Any ideas what it might be? I give up. After researching for like 3-4 hours I found absolutely nothing. Which is surprising, because I really doubt this just happens to the the one unlucky tablet in existence that has this problem.

2 Comments
2024/12/13
01:00 UTC

2

Issues with Wacom Intuos M on MacBook M3 13"

Hi everyone! I recently upgraded my setup from a 2012 iMac 27" with a Wacom Bamboo Fun M Pen & Touch to a new MacBook M3 13" with a Wacom Intuos M. While I expected a smoother experience, I'm encountering a few issues:

  1. The tablet feels "laggy" and doesn't seem to follow my movements accurately. With my old Bamboo Fun, the pen always tracked immediately, even when I lifted and lowered it in a different spot—the cursor would follow instantly. With the Intuos M, it feels slower and less responsive.
  2. The pen has a rough, almost "scratching" sensation against the tablet's surface, which is very different from my older model.

Interestingly, the situation seems to improve slightly when I set the tablet to "mouse" mode instead of "pen" mode, which increases the cursor speed. However, with my old tablet, I never had to make this distinction—it was fast and responsive always.

I’ve downloaded the drivers from Wacom's website and checked the settings, but the experience still feels off. Could I have set something up incorrectly, or could this be a driver issue? How is it possible that a 2013 model like the Bamboo Fun actually worked better than this newer Intuos M?

Has anyone experienced similar issues or have suggestions to improve the performance? Could it be related to macOS compatibility or something else entirely?

For context, I’m using the Intuos M connected via cable, not Bluetooth, so connection stability shouldn’t be the issue.

Thanks in advance for any insights!

7 Comments
2024/12/13
00:07 UTC

1

My drivers won't download with windows 11

I just bought a new wacom intuos 2018 model off amazon im on a new microsoft surface pro laptop with windows 11 ver 24H2 and it gives me this error message when i try and download the driver, even when i pick the right pen tablet from the list and try to download it. I'm trying to install this :Driver 6.4.8-2 (Windows 10 & 11) (64-bit). does anyone know why its not working? any help would be appreciated.

https://preview.redd.it/lq9z1iyb9i6e1.png?width=1190&format=png&auto=webp&s=4a40ee7d8d9c1c80a98f6dadf7f83c586976fb9f

3 Comments
2024/12/12
23:57 UTC

1

Wacom Intuos Pro M - PTH 660 tilt option?

6 Comments
2024/12/12
22:29 UTC

1

I keep constantly get this error message how can I fix this?

EDIT: I have solved it by clearing the cookies for the past hour and it reset the website!!

Hey,

I am trying to access wacom website to download driver for my cintiq tablet but i keep constantly get this error message, I tried on the contact section and it didnt work, does anybody have a solution for this? Here is a screenshot of what I am talking about

https://preview.redd.it/35yqfaxteg6e1.png?width=1916&format=png&auto=webp&s=c0c76e95db20907581362693e3e5078c7b0a3ee2

1 Comment
2024/12/12
17:38 UTC

2

Show me your Cintiq screen after using it for years

Hi guys! I'm planing on buying a cintiq pro 24 and I'm curious what the wear looks like after a few years of drawing and if it's a good idea to get a screen protector, I'd love to see your guys used cintiqs (and desk setups)

9 Comments
2024/12/12
16:54 UTC

1

Selling Wacom Cintiq 16

I bought a Cintiq 16 for my teen without doing a deep dive research into whether it needed a connection to the computer. It is brand new opened box. I can provide pics or the link to where I bought it from. I paid 539. I know they are steep, I dont need that much. Open to offers.

Located in CA, can ship with FedEx on my dime. Pic of the purchase from Amazon.

9 Comments
2024/12/12
16:45 UTC

1

On OSX Yosemite trying to get an Intuos Pro PTH-660 to run

Hi guys! I feel this might not work but I wanted to check at least.

I have an old Macbook Air running Yosemite that I just started using again. I also have a newer Intuos tablet that I'd love to use with it, but the driver won't run on my old OS. Is there any way to download an older driver anywhere? Or some other solution? I tried to look up updating my macbook but it only goes up to High Sierra which isn't enough to use the new drivers so I haven't tried updating the OS yet.

This isn't my usual setup but I'd love to be able to use my old laptop so I can work on a few things remotely if possible.

1 Comment
2024/12/12
16:29 UTC

2

Intuos keeps moving the canvas unexpectedly

Hi all!

I have an Intuos Pro and I am finding that in Photoshop, I keep accidentally moving the canvas and pulling up that 8-point red/white compass.

I have no idea what's causing this. None of the pen buttons are bound to any movement/hand tools. My hand is nowhere near the right-side buttons on the tablet, itself.

Any clues on what setting I should disable?

1 Comment
2024/12/12
15:10 UTC

1

Intuos CTH not working properly

so for a bit of background my tablet is about 5 years old, and hasn't been used much since 2022. i went to use it for the first time in a few weeks-a few months, and suddenly when i try to draw it's really laggy and the brush isn't responding to what my pen is actually doing. i reinstall the current drivers, no luck. i try to run a diagnostic on the tablet, it says it's all good. i try resetting all my settings, nothings changed. i replace the pen, because that's what it seemed like the problem was, still having the same issue. is there anything else i can do for it to possibly get it to work? or do i just have to accept my losses and look for a new tablet?

1 Comment
2024/12/12
01:26 UTC

3

Trying to install Wacom Drivers on brand new Windows 11 laptop, it won't work. How to fix this?

28 Comments
2024/12/12
00:52 UTC

2

Deciding between Cintiq Pro 16 and Movink 13

I'm a hobby artist who likes gadgets currently trying to decide if either the Cintiq Pro 16 or the Movink 13 would make sense for me.

I use Macs (an older MacBook Pro and an iMac), Photoshop, sometimes (rarely) CSP. Not a beginner, not a pro, no commercial work.

I started out with Wacom tablets (Bamboo then Intuos), currently I'm using a 9.7" iPad Pro and an Apple Pencil. I'll probably keep using that when travelling, depends on how horribly jarring the difference is. The size mostly suits me well enough, I don't do big screens. It does get a bit cramped though, so I'm looking forward to a slightly larger screen. The big pen tip is annoying for fine detail, as is the parallaxe. Now something controversial ... I actually really really like the haptic sensation of the pen on glass though.

I find it really hard to decide between the Cintiq 4k resolution and the Movink OLED display. The reaction time also seems drastically improved, although I'm wondering if it's noticeable. I would only go for a refurbished Cintiq, they're too expensive for my taste (I've seen them within my budget). The new Movink is within my pain tolerance. I'm also doubting a little if this is really something I should get at all or if I'm just gadget-hungry, and would appreciate some of your input. Thank you!

3 Comments
2024/12/11
23:29 UTC

2

Problem with green pixels on Cintiq 13hd

My dad found his old Cintiq 13hd, we tried to see if it was still working and everything seems okay except of this weird green pixel “filter that’s taking over the whole screen. Anyone knows what’s the problem? Is there any way to fix this??

4 Comments
2024/12/11
21:54 UTC

1

Wacom Bamboo connects to computer but not recognized in Wacom Center.

My Bamboo CTL-460 connects to my Macbook (Monterey OS) after installing the Wacom Driver - but Wacom Center doesn't recognize it.

I need to match the table size to the screen size so dragging the pen from corner to corner matches on the screen corner to corner.

Any work around or 3rd party drivers to get this to work properly?

2 Comments
2024/12/11
19:56 UTC

1

Does the 16 have a battery?

Can't find anything specific on the matter, so I'm wondering if the Cintiq 16 has a lithium battery.

5 Comments
2024/12/11
17:51 UTC

1

Intuos 4 keeps deselecting program profile & flicking to default.

I cloned my C drive for a larger drive recently and have a problem where my wacom Intuos4 keeps defaulting to the general profile ( All Other Applications ) the moment I lift my pen off the tablet. This means that the custom profile buttons keep swapping back to the default mappings. Not sure why this has happened.

If I replace my pen or make a stroke, the mapping returns to the buttons, but disappears back to the default buttons the moment I disengage with the pen.

Its doing it with both my Art Pen and my standard Grip Pen.

Problem occurs on Krita, but is also replicated if I move over to another application like Inkscape.

If anyone can help please let me know!

Win 10 / Intuos 4L / Control Panel v 6.3.41-1 /Driver 6.3.41-1

1 Comment
2024/12/11
16:16 UTC

8

Screenless tablet - Is it still good to buy the Intuos Pro now or is something new on the horizon?

I've used my Wacom Bamboo tablet now for almost 14 years and I think it's time to upgrade. Mainly because there are some annoying bugs and driver support is not that good anymore. It still works, but anyway...

The Intuos Pro M is right now on sale in my country for 180€, which is a steal imo. Question is though, if I should get it now or wait for potentially something new? Or is Wacom not going to produce new screenless tablets?

Any information/recommendations? (Also other brands, if you want, but this is the Wacom subreddit, so... :D)

10 Comments
2024/12/11
14:23 UTC

6

cintiq pro 22 - one year review

5 Comments
2024/12/11
13:24 UTC

Back To Top