/r/wacom
r/Wacom, The Unofficial Official Wacom Support. A place to get help with Wacom Tablets and Cintiqs, or share art and news!
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Post Description:
All posts need to be descriptive, ESPECIALLY technical or compatibility issue submissions. Explain, in full detail, your specs like Operating System (Win7/Sierra/etc), Tablet/Cintiq (sku/model), Driver version, software, and cables you're using.
Post Title:
Use a descriptive post title. No one or two word sentences. Be clear and concise. Just saying, "what do I do??", (and anything similar) is not a good title. Its obvious why you're here, so avoid the word 'Help' and any exclamations/caps usage like "NEED HELP!"
Post Flair:
Use Flair to mark the title of your posts appropriately. i.e. - Problem, Question, News, etc. If you had a question or issue that was successfully answered, then please change the flair to "Solved".
Art Posts:
First, we try to keep this sub family friendly, so please avoid posting any nsfw art, and no meme/joke art.
Start your art post with a question, ask for critique, tell us what you struggled with, etc. Not engaging with the community will cause removal.
Self promotion is limited. If you make an Art Post spamming your socials in title and body, multi-sub posting, and too frequent advertising of your work/product, will result in removals.
Purchase Advice:
For product recommendations, please flair it as "Purchase Advise". And include exact tablet/cintiq models, instead of just saying "Wacom tablet".
Rant Posts:
We can all get frustrated sometimes, even at Wacom. You can ask for as much help as you want, but we don't make the changes at Wacom. Venting to this subreddit, with your negative opinions about Wacom, will literally do nothing. But if you present an issue that the community needs to hear about, then you can inform us in a calm manner. Ask for help, and we will try to do our best to help you.
(See also next rule.)
Be Polite:
Simple, don't be a jerk. Respect others, either the input they give, questions that might sound "stupid", or when they share their work. And be constructive when giving advice or correcting someone. Also, don't curse.
Say Thank You:
If someone solved your problem, don't just dip out. Let them know if it worked, say 'thank you', and give them an upvote!
No memes / meme templates. Its a slippery slope.
Related Communities
/r/wacom
I recently borrowed a wacom iuntos tablet from my dad's friend, and when I installed the tablets driver from a disc the tablet came with and restarted my pc because it was required for finishing installing. After restarting the pc is on but my screen is black, and after restarting again windows pulled up with a blue screen choice for either fixing the issue or factory resetting it. I don't know what to do, and factory reset is out of the question because I have important files there.
So everytime i open my computer and my wacom, the wacom settings like the pressure settings reset. Then when i go to open up the wacom tablet app, it says i got to install it and restart my computer.
How do i fix that?
And now my pencil is all wonky, the cursor changed, it seems to lag way more and I don't like it.
Is there anyway I can set it back to previous update thing?
It used to be really smooth but after today it just doesn't work nearly as well, the button to change colour/brush also doesn't seems to work quite well, its all very vexing :/
Edit: I don't know all the technical details, I think I use windows 10 (11?) its the intqous ...medium size? I have no idea on what driver I am using, I just wanted to draw D:
The program I use is Krita.
Do you like your Wacom pen to works to seamlessly across devices? It seems Wacom have decided that users only want to use 'Full display setup' occasionally - so the Wacom driver now forces Display Toggle to revert back to defaults (ie 'Full display setup' not ticked) whenever there is a break in my work. According to Wacom, this has been "requested by customers", but means that the Wacom driver on my Cintiq Pro is forever turning off 'Full display setup'. I have the pen set so that one of the switches should activate Display Toggle, but with the default settings this doesn't work so my pen no longer moves the curser across both devices until I manually go back in to the Wacom Centre. It is driving me crazy. Wacom advised to either revert to an earlier driver, or to stop my macbook from going to sleep (although it is not just when the MacBook is in sleep mode). OS and Wacom driver both latest versions. Not app specific.
I am interested to hear others views on this, or if anyone has any advice? Does anyone use an older driver, and if so, does it cause any problems?
How would I get the area 80Wx50H into wacom coordinates?
Its a shame. I just set it up, and noticed this strange texture on a few sections of the screen. when looking really closely they are tiny black dots, i saw 3 of them. They are really hard to spot. i only noticed and looked for them because i felt it on my hand when drawing. after pinpointing where they are lightly moved the pen over it I felt a noticeable resistance when going over said dots. I wonder if anyone encountered this. They dont look like traditional scratches, and at a glance the screen looks fine, but it FEELS off, and it feels REALLY bad when the pen goes over those dots. I guess ill probably end up returning it.
I used to have a very old cintiq 22HD that let you very quickly calibrate the pen by having 9 crosshairs across the screen. But recently I swapped to a newer cintiq 16. The closest I could find to the original calibration was "pen tip to cursor alignment." It only calibrates on point on the screen, so when my pen goes further away from that point, the cursor becomes increasingly unaligned from the pen. I'm using a laptop running windows, that probably still has the 22HD drivers installed. Any tips?
Hello, recently for the past couple of years or so I've been thinking of getting a drawing tablet for 2D and 3D animation. I've got around a thousand dollars saved up for one (though I'd prefer not to spend it all).
I've narrowed my choices down to the Wacom Cintiq 16 and the Huion Kamvas Pro 19 4K but am open to any suggestions. These have stuck out to me because of their performance, especially the Huion which has a lot of preferable features and a second pen. I want to prioritize the accuracy, feel of the pen and screen, and reliability because of how much of an investment this is and would like for it to last for maybe 5+ or so years.
Which of these, or any other tablets, would be recommended? Additionally, to save on cost should I buy directly from their website and/or wait exactly until Black Friday?
The width and flare on the front end of the pen cause me enough pain to put me off of using it at all.
Is there any aftermarket pens for it that are significantly narrower? I was also thinking of attempting disassembly.
I constantly use the display toggle. It's mapped to a button on the pen. just this week, an icon pops up everytime i switch my display toggle settings, and it's driving me crazy. Does anyone know how to turn the display toggle icon off? I'm on a mac.
Last night I sat down to work and my tablet pen stopped working on the canvas. Maybe like 1 in 4 strokes, it will work and sometimes the opacity/width of the brush is messed up too. I have been troubleshooting everything under the sun. My pen works just fine in Photoshop and off the canvas of fire alpaca. Here is a list of everything I tried. Any help is appreciated. I am a working artist and full-time art student, so I need to figure this out ASAP. I have a Wacom Intuos Pro and a Windows 11 computer.
-Restarted and reinstalled the latest version of the program
-Restarted my computer (many times)
-Installed the latest Wacom driver
-Reset the Wacom driver
-Turned off Windows ink
-Messed with the brush environment settings (tried all three options)
-Messed with the brush coordinate settings
-Messed with the pen pressure settings in the Wacom app
-Opened task manager, stopped and started Wacom professional service then restarted my computer
I am on my hands and knees for a solution
Hi guys, i want to buy an affordable tablet for my bro so he can practice writting chinese letters and for some occasional drawing. I found CTL-672-N for around 50€. I wouldn't like to go above that. Thanks.
Hello! I'm looking at getting a cintiq pro (haven't decided between 22" and 27") and hoping to save some money by getting a non-wacom stand for it. I know any vesta compatible stand will work, but wondering if folks have specific recommendations for stands or arms they found sturdy enough for a drawing tablet like this.
Thanks!
I’ve been having some trouble with my Cintiq Pro 22 (2023) tablet. I' currently on windows11. On my other desktop monitors everything works fine, but when I move it over to my Wacom display, the mouse click and pen click don’t work, and the color change when hovering over menus doesn’t show up either. I've tried out the graphics tablet/hi-res tablet option toggle and turning off the windows ink. The problem I see is that most of the cases online seem to work with a mouse even with the c4d launched on the tablet screen, and only have issues with the pen, but for mine, the mouse also does not work. All the other apps are working fine so I'm assuming it's a c4d thing. It'd be great to get some help.
I wanna use one to do gestures on my computer and draw
I'm still waiting for Intuos pro large to be on sale. I missed the September sale because I'm an idiot:(
Anyone know when the Intuos pro will have discount on Amazon or any third party? I saw it went on sale for last year, but it seems not on discount with Amazon Black Friday this year.
Does anyone know how to fix the problem? I have a Wacom Intuos 5 touch and every 10-15 seconds it does not register the strokes. Happens both in Photoshop and Clip Studio Paint.
System: Windows 10 Home, 64 bit
In the video I try to make strokes and get only one
This drives me insane andmakes working a hell
Usually I have my pen set to top button is right click which triggers eye dropper, and bottom button is eraser, which triggers eraser while I hold it, and switches back to what ever brush I was using prior once I let go.
Now for whatever reason, the bottom button won't trigger the eraser. If I switch it to zoom ot scroll, it works perfectly for those. But the eraser function won't work.
This is in Clip Studio Paint, if that makes a difference. I haven't updated either recently, and as far as I can tell, neither need it.
Anyone else encounter this issue? Any fixes? I'd really prefer having my eraser back lol
Im asking for a friend here, she bought a Wacom intuos creative Pen tablet 2 years ago and recently she bought a new laptop (ASUS Vivobook 16) but the tablet wont connect to the laptop but when she tried with her older laptop it connected just fine, any advice?
her wacom drivers are already installed and her laptop is up to date
I have a Wacom One, and use Krita. On krita middle mouse is the panning tool, wich works with my mouse, but not with my pen even though the pen button is calibrated to middle mouse. Any tips?
recently bought a second hand intuos pro and the advertiser didnt specify that it came with the pro pen slim. Im used to a bigger pen, what can i do to improve the grip? I have thought to roll tape on it. I do not use the lateral buttons, so i dont care abt losing them in exchange for a good grip.
I have the Cintiq Pro 24 connected my Mac Mini M4 Pro using HDMI. Every works fine but "Adjust display settings" does not work. Error message pop-up says, "Compatible display device not found". Is this not support on the macOS driver? Or some other fix?
Screenshot attached.
Hi y'all! I want to buy a tablet for drawing, and I think that Wacom produces nice ones. I have a small budget, so I took a look at the Wacom Intuos CTL-4100 (A6 size) and the Wacom One by Wacom CTL-672 (A5 size).
The 672 model has a bigger size, but the 4100 has 4 additional buttons and 4096 pressure levels (instead of 2048 in the 672). Which one should I choose?
I installed the security update first thing and after it doesn't see my tablet. Everything was fine before. MacBook Pro Sequoia 15.11. Please help! I do have USB B to C adapter on the tablet's cable.
don't want to waste money on an adapter that wouldn't even work
hello, i buy wacom cintiq 27 qhd from my friend but she forget to include the hdmi cable from wacom. i try to use the display port but it didn't work. i try 4 different hdmi cable but all behave the same. i also try to use different graphics card and i try it on different pc. it will on... and 3 to 5 minute later it will off and suddenly on and off again and again. it will show information "power saving mode"
what i want to ask is, should we use hdmi from wacom to make it work? or can i use other brand hdmi but in good quality? did someone here ever try to use 3rd party hdmi cable on your wacom?
the wacom is working because when i disconnect the hdmi, it will say "no hdmi cable" for 5 minutes before it go to power save mode.