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I have a Vodafone phone number since last 5 years. I do not have ICICI account or any other relation with that bank. I used to get loan collections call from ICICI bank asking for "Suresh" which is not my name. I used to say they got the wrong number and cut it. After all this time, I said enough is enough and called their customer care to put an end to this. They told me to send a confirmation email from my mobile operator with my name and they will remove my number from their list.
I called Vodafone customer care and got them to send me an email stating my name and mobile number. I sent them to the ICICI customer care and the calls seemed to stop. For a month.
Since then, the same mobile number seems to have been added to a different loan account with same ICICI bank. Now I am getting SMS and robocalls every single day (I cant explain about the situation to the robocall). I tried to raise the issue again and sent them the same emails and screenshots trying to get them to remove my data AGAIN. This time, instead of removing my number, they added my email address to this loan account and sent me the full statement of the loan (which seems to be privacy violation for that person). This is the opposite of what I was trying to get them to do.
Now this statement has the person's name, address(different state), landline number(which is out of order), my mobile and my email address! I know that they got a loan of 50k on 2003 and haven't paid back since. Now the total loan amount with interest is about 3Lakhs. All the conversation is on email.
Now I want to ask,
Am I on the hook to pay for any of this?
Will this affect my credit score? (with just phone number and email)
How do I get them to remove my data?
Do I have to file a case to get them to stop?
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