/r/EntitledPeople

Photograph via //r/EntitledPeople

Stories from your lives about people who think the rules don't apply to them and they should get what they want.

Sister subreddit of /r/entitledparents

Welcome to /EntitledPeople!

You have come to the place to complain about your customers, or the general public who think they are much more important than you.

Rules:

1) For stories about entitled people that do not fit at r/entitledparents.

2) Pictures and memes should go in r/entitledparentsmemes

3) No NSFW Content.

4) ALL screen names and social media account names must be completely obscured and not visible. No real names at all.

5) Do NOT start brigades or witchhunts against other users or communities from here. This includes off-site platforms.

6) Any talk of retaliation or revenge against an EP will get you banned. Anything encouraging or advocating for violence of any sort in posts or comments, even joking, will earn you a ban.

7) No just posting threads from other subreddits (if you want to discuss entitlement levels on a post, do it there). r/entitledredditors exists for entitledredditors examples.

8) No mention of any YouTube channels, or any other social media accounts.

9) Pictures of people parking like assholes should be posted to r/ParksLikeAnAsshole

10) Be civil, and no bigotry

Don't be a jerk to others here. (The fact that we have to explicitly state that racism, sexism, homophobia, transphobia, ableism, including personal attacks and threats of violence are all uncivil terrifies the mod team.)

/r/EntitledPeople

559,055 Subscribers

512

Holiday Travel Seat Bandit

Oh the holidays, when we’re all just trying to juggle travel, family, work, and school. After dealing through a flight delay in the only concourse with only a Jersey Mike’s and nary a bar in sight ( really Dulles, this seems cruel), I finally got to board the plane for my four hour flight home. Now being the type of person I am I check the airline app obsessively, keeping track of delays and seats and miracle of miracles, the aisle seat I paid for is in an otherwise empty row! I’m tall-ish for a woman, and pretty much all leg, so this is very exciting to me - room to spread out!

Alas, I come across my seat with the coveted empty seat next to and it is occupied by another woman and her dog. I politely explain that she is in my seat to which she replies the seat assignments were rearranged and this is where they were told to go and it’s her family across the aisle and I could go sit in her assigned seat further up. I go and sit, next to a nice lady, and double check my app and the plane’s seat map. The plane is almost done boarding and there’s quite a few empty seats. I decide I want my assigned seat. I paid for it. It’s mine. I go back to the woman and say politely that I’d really rather have my ticketed seat because there’s an empty seat next to it. She immediately rolls her eyes and says fine, gives the dog to her husband and vacates the seat.

But the saga is unfinished! After walking back and forth, shooting me daggers, and furiously talking to her husband, her husband suggests I occupy the empty row behind him so that his wife can sit near the family. I am not a Scrooge. I’m not trying to separate families. I acquiesce. All is fine until the flight attendant informs me that I cannot sit in that row because it is out of service. The flight attendant tells everyone to go to their assigned seats. The woman grumbles and goes back to her assigned seat again. And now for the twist…

Reader, none of the family - the dog, the husband, the toddler in the car seat - were in their TICKETED SEATS. Their seats are still together across the aisle, just without an empty seat. Now a boomer couple, sitting in the row opposite the mom’s assigned seat, shuffles back to their assigned row opposite me, grumbling the whole time that it was just a seat, and why do some people (me) always have to make a fuss. An elderly lady (my hero) says loudly to everyone that I was just trying to sit where I was supposed to, in the seat I paid for, and that if everyone had just sat in their proper seats to begin with this wouldn’t even be an issue.

In the end, the mom and dad continue to death-stare me every time they have to come back to get something from the overhead bins. I luxuriate in my glorious leg room, put in my headphones, and take a nap (after thanking the woman behind me for speaking up).

21 Comments
2024/12/01
02:28 UTC

1,067

A man wanted me to reimburse him because his gf learned he cheated on her with me

Two informations about me. I live in Paris, France, where health related-expenses are usually pretty reasonable, and I’m sexually promiscuous.

Which means I do regular STI testing.

I’m mostly been lucky. Except once, where I got a mycosis in my throat. It was gone after only one day of medicine (according to the tests I did a few weeks later). Of course, I immediately contacted all of the partners I had sex with since my last check-in, three months earlier. At least the ones who had not deleted their grindr account, blocked me, or just whose contact I didn’t get.

Most of the men thanked me for warning them, told me they’ll get checked. Great.

Except for one guy. He told me he does not uses condom with his girl-friend and asked me how he is supposed to tell her. She doesn’t know he cheats on her nor that he has sex with men.

Honestly, I don’t consider this my problem.

He also tells me that he’s not legally in France and does not have social security. So he asks me to pay for the testing. It’s around 10€. Honestly, if that means it does not spread it to other people, I’m willing to pay this price.

I should not that, at the point, I had forgotten that there are free STI testing all around Paris (admittedly, the testing centers are not great. You usually have to waits hours in queue. Given that my insurance covers better labs)

He contact me a few day later, letting me know his test turned out positive. He asked for money for the doctor and medicine. Once again, the amount is low enough that I can easily afford it. I give him cash for him to pay those. Probably less than 40€ for doctors and medicine.

The guy then tells me that he was living at his girl-friend place. She kicked-him out. And so he told me I had to pay for his hotel. I told him I would not. He insisted. That’s when I blocked him.

To be frank, I’m kind of sad for him. In the first place because I hate the fact that people have to live with the notion that the police could force them out of the country, not find legal job, and depends entirely on their partners. Still, I don’t think that part of the implicit contract between men who have quick hook-up with other men goes beyond the fact that we tell each other if we ever got STI, or warn them if they forgot some things when leaving our appartment. (Once, a guy forgot a ring. I immediately went to send him a message, just to realize he already blocked me on grindr. This day, I guess I got a free ring). In particular, I don’t think that a quick hook-up means I’m responsible for paying his hotel.

While mentioning this story to a friend of mine. She noted that, firstly, if he never got tested before, it’s quite possible that he’s the one who gave me the STI. Especially since it seems he was surprised that you could get STIs from oral sex.

But, more importantly, for what we know, he never got the STI or he uses it to get money out of other people. I’ve not asked for his medical bill, or test results. I’ve actually no way he ever got the STI.

45 Comments
2024/11/30
06:23 UTC

154

What is up with this Tesla owner? How many think like this guy?

So a few weeks ago I arrived at the Wawa store near my work to grab lunch for me and my friends. This store has been there almost 2 years and happens to share the parking lot with a Tesla Supercharger for the past year. I always go to the rear of the parking lot where the Tesla chargers are as there are not many free spots in the front.

This particular day was lunchtime so pretty much all the parking spaces all around close to the store were occupied but out of the 12 spaces with chargers, only 2 were occupied by Tesla cars when I arrived there. So I park at one of the charging spaces far away from the other 2 Teslas charging and go inside to pick up my lunch which I ordered through the app. I get my drinks and I go back outside to put them in my car so I have more free hands for the rest of the food and the food wasn't ready yet anyway.

As I walk up to the car I see a black, yellow text, glossy business card stuck in my windshield wiper. It says "You are an IDIOT for ....." and then it has a space for a specific reason to be written in by hand or for a check mark for several predetermined reasons. This "entitled" Tesla driver wrote “parking at a charger" for the reason and that I suck at parking. So I naturally get pissed and check my dash cam for when this happened and possibly who did it.

I get the guy's face and him putting it on my windshield in a crystal clear 4K video. I’m not going to be a bigger jerk and post the video here but maybe I will put it on YouTube one day, I haven't decided yet. It takes time to edit it and all that and I don’t have time for BS like this right now.

I was literally inside the store one minute and this guy had enough time to fill this card out and stick it on my windshield ASAP! Now let me say this before any of you Tesla owners get bent out of shape. This is a Wawa owned parking lot and according to the managers I can park anywhere while I am conducting business in the store and that includes 15 minutes at the charging parking spots. There used to be a sign in the middle of the chargers saying what I said exactly. But the sign disappeared a few months ago. There is a very good chance it disappeared when an entitled Tesla driver took it out and shoved it in the trunk of his car. I asked the manager about the sign and they had no idea what happened to it.

Basically it boils down to this. There is no sign not to park there and there is no sign saying it’s only for Tesla cars charging. Wawa doesn't give a crap and Tesla doesn't give a crap so the spots are for anyone. So I think these Tesla people think they are entitled. I was going to post it in a Tesla sub reddit but the moderators there might be entitled so I will take a chance here and see what happens.

Did something similar to this happen to any of you?

248 Comments
2024/11/30
01:47 UTC

1,013

Karen and a security tried to provent a homeless man from getting his medication

This is going to be a somewhat long story, but I need to provide some background information first.

I am currently homeless and have been single for a year now.

I got sick at work and started having seizures. I was a crane operator, but after you start having seizures, you lose the ability to operate anything that goes "vroom vroom."

My ex-wife began cheating on me almost immediately, and after a bitter divorce, I spent three years fighting to get on disability (in Canada) without a proper diagnosis. Instead of help, they offered me Medical Assistance in Dying (MAID).

I eventually ran out of everything—savings, credit cards—and became homeless as of September 28, 2023.

This past August, I finally received a proper diagnosis: Multiple Sclerosis. (The seizures aren’t caused by MS directly; they are more like a byproduct, as they are stress-related.)

Now, I’m on a ton of medication.

In June, I left Toronto for a job opportunity six hours north in Sudbury, but they chose not to hire me because I didn’t have a fixed address. Thankfully, I found something part-time, and I’ve been working there ever since.

So, that’s the background information out of the way.

I don’t receive any government support, so I have to pay for my medication out of pocket—and oh boy, it’s expensive. It takes both of my paychecks to cover the cost. Luckily, I make a little money off YouTube to survive. It’s not much, but I’m living deep in the woods up in Sudbury. It takes me three hours to walk to town or 15 minutes if I manage to hitchhike.

On Wednesday, I was in town at the small indoor shopping center to fill this month’s prescription.

I managed to do that, but unfortunately, being homeless and needing medication often equals a lack of money—and a lack of things to do but wait.

So, that’s what I did. I waited.

There’s a bench down the hall from the pharmacy with an outlet where I can charge my phone. I typically sit there while waiting for my meds to be packed.

I’d also like to mention that I don’t really look homeless. My shirt is clean, and I keep my body washed. The only thing that might give me away is my slightly muddy boots—from always trudging through the woods.

I had been sitting on that bench for about an hour. The people at the pharmacy had told me to come back in three hours.

At one point, a woman pushing a stroller (with a dog in it) walked by and glanced at me. She kept going, but that was that.

About 15 minutes later, she came back and said, “You’re still here?”

I replied, “Yeah, just waiting on my script.” (That’s Canadian slang for prescription.)

She walked away again after that. Not even five minutes later, the security guards came marching down the hallway.

They told me it was time to go and said they were trespassing me for being in the mall with no business. I explained that I was waiting on my meds from the pharmacy.

They basically called me a liar, claiming they had received a complaint about a homeless man sitting on that bench all day begging.

(One thing you need to know about me: I have a lot of pride—too much pride, in fact. I don’t beg, I don’t borrow, and I don’t steal.)

I said, “No, I’m just sitting here charging my phone, waiting for my meds.”

They gave me the usual threat: leave the mall, or the cops will come. I didn’t want to deal with the hassle, so I left.

I walked to a park near a bar and sat outside in the cold. It had been snowing.

After waiting there for another 60 minutes, I called the pharmacy to ask if my prescription was ready. They said it was, so I made my way back to the mall.

I walked in through the front entrance and headed toward the pharmacy.

Just as I got to the front of the pharmacy, I heard someone yelling, “HEY, YOU! YOU CAN’T BE HERE! YOU WERE TRESPASSED!”

The security guard caught up to me quickly. I’m not fast on my feet—I walk with a bit of a limp and drag my left leg (thanks, MS).

He told me I was now being criminally trespassed and that the cops were on their way.

At that point, I decided to get a little snarky.

I said, “Oh yeah? So you’re trespassing me from the place where my pharmacy is—where I get the medication that I need? I’m pretty sure that’s called discrimination.”

The guy actually stuttered before responding. He said, “Well, I’m going in with you. If you’re lying, you’re going to jail.”

I laughed and said, “Okay, bud.”

When we got to the pharmacy counter to pick up my meds, the security guard tried to push in front of me to inspect my pickup slip. When he reached for it, I warned him, “If you touch my stuff, I’m going to assume you’re trying to hurt me, and I’ll defend myself.”

I also complained to the pharmacist, who said he would follow up with the security company.

Damn security. I really don’t like security—or Karens. Can’t stand either of them.

67 Comments
2024/11/28
17:33 UTC

1,623

Entitled Neighbors? Waiting for Crocs That Were Delivered to the Wrong House

A few weeks ago, my wife Grace ordered a pair of Crocs. She waited patiently, but they never showed up. Eventually, she reached out to Crocs customer service, who told her the package had been delivered weeks earlier. Grace was confused since nothing ever arrived at our house.

They sent her the UPS delivery confirmation, including a photo of the package sitting on a front porch. The problem? That wasn’t our porch. Grace pointed this out to them, and they promised to investigate.

Later, while out walking our dogs, Grace noticed a house on our street with a front door that looked identical to the one in the delivery photo. After checking the house number, we realized the delivery driver must have made a mistake—it was an easy mix-up to make.

Now, here’s the thing: the shipping label would have clearly displayed Grace’s name and address. If the homeowners received it by mistake, you’d think they’d have the decency to drop it off or contact us. But nothing. And to make it worse, we know who lives there: a young couple with kids. We don’t know them personally, but we see them around the neighborhood.

Hoping to avoid conflict, Grace wrote a polite note explaining the situation. She included the delivery notice with the picture of their front door and her contact info, saying they could text her to arrange a pickup or just leave the package on our porch. We dropped the note in their mailbox, leaving it sticking out slightly to ensure they’d see it.

That evening, Grace walked by with the dogs and noticed the letter was gone—they’d definitely picked it up. But as of now… crickets. No text, no package on our porch, nothing.

At this point, I can’t help but feel like they’re just keeping something that isn’t theirs. It’s not even about the Crocs anymore—it’s about the principle. How entitled do you have to be to not return something that was clearly misdelivered?

We’re giving them a little more time to do the right thing, but honestly, I’m losing faith.

UPDATE :

My wife received this text tonight - "Hi Grace. I left the crocs on our front porch for you to pick up. We were hoping someone would reach out as the shipping direction stated (their address) and we didn’t know how to reach out. I put them on one of our chairs not facing the road so you can see them and no one else."

We picked them up on tonight's evening dog walk. They were in their original Crocs bag, but the original white shipping bag from UPS was not there and the packing slip was also missing. Both the bag and packing slip would have indicated our address. So in the end we did finally receive our Crocs.

199 Comments
2024/11/28
13:10 UTC

81

I went NC with my uncle

This happened last spring. And honestly the whole situation still pisses me off.

So, around April 2024, one of my uncles visited us from another country. He got scammed by a company. He spent nearly 500k in our currency to start this business with them. Now, at the time, I was unemployed due to getting sick. So, I helped him out.

He doesn't know how to handle emails and make orders, so I handled that for him. I also reviewed resumes for him to which employee to hire. I also did the interview. I went to meetings with the company's marketing advisors. Etc.

Well, with how much I've been helping him out, he decided to make me the manager of the business. I agreed, since I needed the money and I've always wanted to start my own business as well and this was close to my dream.

So, for an entire month I did everything for him. I went out to buy materials we needed to decorate the shop. I cancelled all of my plans to make sure I was there to help out with the planning.

I hired a good crew and I took care of everyone. I would wake up at 4 am and won't go to bed until 11pm. And I did this everyday. No breaks. I joined training classes with the crew and took training seriously so that I can at least help out in the shop full time.

I had my best friend help me out with making an online page for the shop. And she and I planned a photoshoot with the products we sell. My best friend literally went out of her way to help me out. She helped me regulate the page and we also made plans on doing deliveries.

The first 5 weeks was flawless. Although our location was not ideal, especially with the prices the company had provided.

Well, every other week we would have a meeting with the marketing team. They don't know what they were doing. Telling us to keep on advertising, by giving out flyers. We were doing that and two of my crew already went to the next village to advertise. Then, they said that whoever was giving out the flyers should go to other establishments to advertise. (Which is highly illegal btw) And even told us that my crew shouldn't take a break until they brought in customers. There was heatwave at that time. (Literally reached 40 Celsius and that's not the main hest index too)

Well, I was vocal and I went against their ideas. My uncle trusted the marketing team though. He told me "They're the ones with the degrees, they know what they're doing" They clearly don't know what they're doing.

Well, on the 6th week mark I got sick because I never took a single break. Well that was enough excuse for the team and my uncle to fire me.

That actually backfired because my crew hated how my uncle managed the business and they stopped working hard and even lost interest.

Then, on the 7th week mark, the shop closed.

This made my uncle furious. He blamed me and said that my lack of hard work caused his business to fail. And then, he called the village officials for a meeting, accusing me squatting.

The thing is, I lived in our family home since I was born, so that's 28 years while he only lived here for 20 years. 50 years he lived in a different village, then a different country.

It was awful. He would punish me for no reason. Like, he would cut off the electricy when I'm resting. He turned off the wifi when I was doing an online interview. He threw away my food that I paid for. It got to the point where I didn't eat anything for a week, except for water and a slice of bread every other day. My Best friend found out and she sent me money so that I could just eat.

At that point, I was done. When he went back abroad, I blocked him and told my cousin everything. My uncle messaged my aunt telling her how I was ruining his relationship with his son but I didn't say anything that wasn't true. My own crew witnessed all the crap my uncle gave me.

Well, now we're not talking anymore.

My aunt didn't really blame me, since she herself got annoyed by her own brother's stupidity.

Just last month, my aunt had to go to bank to send him money because he got scammed yet again.

And I am not looking forward for him to come visit us again in two years.

15 Comments
2024/11/28
01:16 UTC

12

My brother

My brother is such a bitch. I believe he's a narcissist but my mom refuses to send any of us to therapy or take tests for mental disabilities since she says 'it's okay to be weird, you don't need medications'. I hate my family so much. As soon as I move out I'm cutting contact with my brother.

17 Comments
2024/11/27
23:11 UTC

1,231

Update: Nosy neighbor hates me for no reason

The update is for this post.

I filed a police report.

Police encouraged me to fence the property-line side and put up a sign, which helps them in getting the neighbor for trespassing. My husband is back and organizing that.

I got a Formal Notice written up by a lawyer too.

I put up signs I got from Amazon next to my front door. And I saved one for the fence.

We have thought about a dog and some people suggested that — we love dogs but both travel too much to put a dog through that, especially a bigger dog that can’t travel with us easily.

The neighbor has not tried approaching my door since the coffee incident in my other post, but she does try yelling for me from her porch as I am leaving my house a few times a week. "Hey, can we talk?!" Stuff like that. I just ignore her.

She approached my husband in our drive a few days back, while he was outside grabbing something from his vehicle. She talked to him normally as if none of the previous events happened. She was going on about how she hit a raccoon at night on the weekend (I'm assuming.. to warn him to be careful, or maybe for sympathy) and he cut her off to say 'Stop talking. I don't care. Don't approach me or my wife. Get off my property'. As he was heading back inside the house she told him 'your wife is cheating on you!'.

The only other major incident that occurred was she called police on us yesterday, saying she heard loud yelling and screaming coming from our place and was worried about there being domestic violence in the home. This is totally made up. My husband and I go to sleep early and when the police came .. we were knocked out in bed. Also dealing with the police is such a mentally draining and kind of traumatic feeling when they are visiting you under the pretence that your husband is a threat. He didn’t get arrested or anything, but I’m still feeling so unsettled from the accusation and subsequent interrogation (that’s what it felt like).

It has to have been her because the police said it was “a neighbor” who made the call.

Edit: I haven’t seen the neighbor husband in a while so I’m not sure what’s going on there.

73 Comments
2024/11/27
20:24 UTC

291

Fish are friends. Not food.

I'd actually meant to post about this sooner, but I needed to get the OK from one of the involved parties before I went ahead and posted anything. Doing my level best to keep things anonymous but if someone does figure it out I will be infinitely less likely to wind up with some part of my anatomy in a jar if I got clearance first!

A very good friend of mine had an extremely traumatic experience not long enough ago, and as a result doesn't feel comfortable in close proximity with men, with two notable exceptions: myself and her father. Only reason I made the cut is she stayed with me while she did rehab, and even then needed a door that locked before she can sleep when I'm in the building. (Except that one time she fell into an ice cream coma watching the lifetime channel. But that doesn't count.)

When she moved out, she found herself a cute little townhouse not too far away. She was a little bit of an oddity for that complex though, nothing said it was a 55+ community, but you'd need to look REAL hard before you found another person under the age of 40 living there permanently. Which was fine by her, she kept to herself and mostly just stayed inside. At least until she had an unfortunate encounter with the landscaping service the HOA used to mow everyone's backyards.

The way she tells it, it was a nice spring day and she wanted to open her windows and get some fresh air. The landscapers were mowing, and when she opened her window she was met with the sight of one of the guys relieving himself in a bush. Rather than do the normal thing and put himself away and flee he opted to make eye contact and grin and make it as awkward as possible, hand gestures included. Which was all of the nope. Even if you were comfortable around men, that's not okay in any way shape or form.

Once her anxiety attack wore off she called the company and complained. Whoever answered the phone said they'd take care of it.

How did they take care of it you ask?

The next week when the landscapers came rather than urinate in her bushes, THE SAME GUY KNOCKED ON THE DOOR AND ASKED TO USE HER BATHROOM. He claimed he couldn't pee outside because some little witch complained and he really needed to go. (Note: He didn't say witch.)

She slammed the door and promptly had another massive anxiety attack.

We went through the CC&Rs about the services provided and found that she couldn't opt out of paying for the landscapers, nowhere did it say she had to use that service. So she requested that they not enter her patch of yard. I'd drive over with my push mower every Saturday and do my best to match the pattern the landscapers left just to keep things tidy.

And she started getting fines for her grass being too long. Did you know it's perfectly legal for an HOA to fine you for having grass that is 3.2 inches tall instead of 3 inches tall?

That kinda made me mad. But if we're being petty, lets do this.

Rather than the infinitely more convenient Saturday afternoon, I showed up maybe half an hour after the landscapers got done with the complex and did the same thing on a lunch break at work.

Fines still kept coming in.

So we got creative. She went online and bought a robot lawnmower. Thing can handle a tiny yard like hers in maybe an hour. It's an electric mower so it's whisper quiet and we programmed it to run every night and cut the grass to 2.5 inches. Checked the rules again, and nowhere did it say you couldn't install a dog house looking charging station for the mower. She named it Rover and gave him some googly eyes and frowny glitter eyebrows. Not being stupid, we also set up a motion activated camera that was inside of her townhome that could see Rover's house.

About a week after Rover completed his first mow, he ran away from home. When we checked the footage we saw a man approach much too late at night and just yoink Rover. Didn't get a good look at his face, but he definitely looked familiar to my friend. When I checked the complex's dumpster I found some plastic shards that were the same color as Rover's cover. The complex has a camera pointed at the dumpster, and it might've gotten a look at whoever had stolen the mower. She emailed the HOA asking for the footage on the night of the crime and heard absolutely nothing back.

It's like that, huh?

A few years back I found myself in a bit of legal trouble, and my boss put me in contact with a friend of his. She's a corporate lawyer and has told me verbatim she hates what she does for a living but she very much enjoys the money. So to keep whatever tatters of her soul remained, she occasionally took personal cases as a side gig.

She is very, very, good at what she does. She also told me flat out, "If you're guilty, find someone else. Because if I find out you lied to me in a meaningful way? You'll wish you were someone's witch in prison." (Note: She didn't say witch) When I asked what meaningful meant, she just glared and said, "Do NOT test me."

I am terrified of this woman.

So I gave her a call.

She made room for us on her schedule to talk about what had been happening and why thermonuclear escalation was necessary.

I'm not going to lie, during the consult I wasn't paying attention. Lawyer lady had a newton cradle on her desk. She let me play with it while the grownups talked.

Once the consult was over I asked how it went, and friend just looked at me and said, "She said she would be DELIGHTED to handle this. I have never been so scared of someone saying they're happy. How did you just happen to have a human shark on speed dial? That woman is terrifying."

I just grinned, "I know, right?"

The legal stuff took some time to percolate, and my knowledge of law and lawsuits is limited. I won't bother trying to butcher exactly what she did, but from what I understand she sued both the board and the landscaping company. She asked for an unreasonable amount of money and based the amount on any sort of claim she felt was vaguely applicable, hit the pause button on any new fines coming in somehow, and demanded a bunch of things from the HOA using fancy lawyer methods that seem much more effective than asking nicely. Stuff like financial records, that footage from the night Rover got murdered, emails, text messages, the works.

A few months after everything kicked off, we had a meeting with the HOA board, the owner of the landscaping company, and legal representatives for everyone. Evidently step one of a lawsuit is for everyone to sit down and figure out if they need a referee or if everyone can just talk it out.

I wasn't representing anyone, I was there as an emotional support human for my friend. I wasn't going to miss this. Still a little upset I didn't bring a snack for the show.

On our side of the table? Myself, my friend, and our lawyer. On the other side? Three grumpy old men, two grumpy old women, two lawyers, and a slightly less old but very grumpy man who owns the landscaping company.

Four of the board members seemed grumpy and confused, the last board member and the landscaping guy just looked grumpy, and both lawyers looked like they wanted to be literally anywhere else.

"By the end of this meeting the board will need to elect a new treasurer, and ensure that treasurer follows the HOA board's mandated bidding process when procuring the services of a new landscaping company. The soon-to-be ex-treasurer will provide some compensation to my client for emotional distress and lost property. The soon-to-be-ex landscaping company which is owned by the soon-to-be ex-treasurer's brother in law will ensure his son does not set foot within a mile of my client ever again and will also be compensating me for the legal expenses related to this case." And then she smiled. "Or... we can go to trial."

I saw that smile and thought to myself, "Fish are friends. Not food." It wasn't even aimed at me and I still got goosebumps.

We did not go to trial.

As far as I was able to tell, the other four board members had no idea about the sexual harassment complaint or the retaliation. They also had no idea they were paying almost double the rate of a comparable landscaping service.

The predatory landscaper was actually the owner's son, hence why he was confident enough to act the way he did. We also had clear footage of him smashing Rover and tossing him in the dumpster.

They did talk about criminal charges for Junior for his behavior, but my friend just wanted all of it to go away. Just thinking about the process sent her into anxiety land. Wasn't my call, and I respect her choice in the matter.

They folded pretty quickly. My lawyer didn't want to take it before a judge because then the legal expenses would've been paid by the HOA, and everyone's broke these days. The notion of losing never even crossed her mind. She was quite content sticking it to the people who actually deserved it, and I've made a point of never trying to argue with my lawyer. I'll just lose.

My friend has since moved out of that townhouse to a new undisclosed location, which is why I can share the story now. Unfortunately I cannot share a picture of Rover, my friend found Rainbolt on youtube and is terrified someone could find her just based on the grass.

40 Comments
2024/11/27
18:39 UTC

992

Entitled mom and son try to buy a gun

So, having been at least ten years ago, I wanted to share this wonderful bit of entitlement! I was working in the big blue box store in the sporting goods area. For anyone who has worked with Alcohol, Tobacco or Firearms, you will know well that there are rules and regulations when it comes to the sale of prohibited items or age limited items. Essentially, if you wish to purchase a firearm, you need to fill out a form. Whether you can take it home or not on the same day depends on your background check, which is federally regulated!

One such night, this sketchy looking dude comes in and wants to purchase a single shot children's rifle. Talking about wanting to take his kid out to shoot and what not. Whatever, I am not one to judge. At this point, the form is computerized so I get it started, fill out my part and swivel it for him to answer the questions. He does so, no biggie. It comes back to me, I fill out a few more items before sending it to NICS. (Not to be confused with Naval Crime Investigation Service.) They take the info presnted and it comes back delayed. Odd, this rarely happens but if it does, I have to wait for them to call back later saying either Proceed or Deny the sale, usually about less than a week. I tell the guy this and he is upset. I tell him that I absolutely can not, WILL NOT, sell this gun without their express approval. He leaves and I think nothing of it.

An hour or two later, a lady comes in wanting the same gun. Says she wants to get it for her grandson. I think literally nothing of it until I ask for her ID and she presents me with her drivers license and a license to carry concealed weapons. Under normal circumstances, if a customer presents this to us, we fill the form out, make a copy of both licenses and send you on your way. Now not only did she want the same firearm, she had the same name and address as the guy who was delayed earlier. I inform my manager and he tells me to fill out the form but deny the sale as a potential straw purchase.

If you don't know what this means, allow me to inform you. A straw purchase means you are purchasing a firearm for someone other than yourself who may potentially be not allowed to own firearms per law. Doing this can not only land you in federal prison for up to ten years but you can also be fined up to $10,000! And not just the purchaser but the seller, as well! Not to mention the store can lose their license to sell alcohol, tobacco, firearms and ammunition!

All of that said, I take the licenses, make the copy and print the form. I then inform the mother (yes, it was confirmed his mother) that we can not sell either of them any firearms or ammunition as they tried to defraud the systsm to illegally purchasa a firearm. She lost her mind at me and asked for my manager, who had my back and said that neither he or any of our other associates would be allowed to sell them firearms or ammunition. Unfortunately, I had to call our other area stores to inform them that they were not allowed to purchase firearms or ammunition. I never did find out any other details but I like to think at least he didn't get a firearm to potentially threaten anyone.

108 Comments
2024/11/27
17:14 UTC

605

Step-sister can’t make Thanksgiving dinner

So my mom and her bf are in their mid60s. Both divorced for 10+years, family friends since they were kids , but romantic relationship for 5 or so years. Do not live together, but my mom and aunt live together and take care of one another. Both mom and bf have adult children who live independently.

So. My mom and her bf decided to have thanksgiving this year and let us know when. If we could make it, great. If not, they understood.

I usually have thanksgiving at my home, but I’m 100% in favor of someone else hosting 😂 so we’re traveling about 2 hours to the bf’s home.

My step-sister (not legally, but yk) is irate. We haven’t talked much. It’s more “hope you’re having a great day!” Small talk every few months. We’re 20 years apart age she’s not been very receptive. Which I get bc she’s the age of my oldest daughter lol.

But holy Batman, this dinner is the ice breaker she needed, evidently. She asked me to cancel it bc her dad “won’t listen to reason.” She says her thanksgiving is planned out already. She has dinner at her mom’s and dinner at her boyfriend’s. There’s no time for her to fit in another dinner.

In my world, when it’s missed and if I wasn’t sighing of relief in my 20s of not having to go to a family dinner, I would come over for leftovers. I mentioned to her that we could plan another day to hang out. Assuming that’s her point?

But… She is demanding her dad DoorDash her dinner on a different day bc it’s his fault she’ll miss the fresh meal. 🫢

Not even to eat with family. Just her and her boyfriend. The absolute audacity lol so entitled!

37 Comments
2024/11/27
16:49 UTC

1,722

Entitled neighbour thinks it's my fault he backed into my parked car. I wasn't anywhere near it at the time.

First time posting in this sub and I'm weirdly excited! So my story took place several years ago. I work in a group home for adults with special needs. The building I work in is just a regular bungalow in a residential area. Parking isn't ideal because all we have is one narrow driveway. So if the driveway is free when you get there, fine, but if someone is already parked there when you arrive, you end up blocking them in if you park in the driveway. This is not ideal as we often leave on errands for the residents during our shift. So when the driveway is occupied, we park on the street in front of the house. This is perfectly legal. I live in Canada, in an area that gets a TON of snow in the winter. So the only rules about parking are you can't block a fire hydrant, and from the 15th of October to the 15th of April, you can't park on the street from midnight to 7:00am. This is to allow snowplows to do their job in the event of a storm. All other times of day are fair game and anything in the summer is acceptable. My story took place on a sunny afternoon in late June. So it was perfectly legal for me to park on the street.

So I'm at work, doing my job, when there's a knock on the door. My coworker answered. Turned out it was the guy who lives across the street. He and his wife were heading out of town and were travelling in their truck, which had a trailer hitched to the back. My car was parked on the street across from him and as he was backing out of his driveway, he backed his trailer right into my front driver's side wheel well. So I go out to inspect the damage, and he's already mad, saying how frustrating it is that the people in our house are always parked on the street. Makes it hard for him to get out of his driveway etc. Mind you this is the first time he's said anything to any of us, but whatever. I didn't say anything to him, just looked at my car and see the damage is pretty bad (ended up costing 2000 dollars to repair). So I just say let's exchange insurance information (literally the only thing I've said to him at this point). He then gets very angry, starts yelling and says he refuses to go through insurance, it's my fault for being parked on the street and he'll pay for the damages, but ONLY if I take my car to this guy he knows. His wife then adds that they were "doing me a favour" by even telling me. They could have just driven off. Well technically yes, but that's actually illegal, so no you weren't doing me any favours. Again, I don't say much. I just reiterate that I'd like to go through insurance. He flat out refuses (which is also illegal). So I say fine I'm just going to call the police. At this point he says he's not sticking around and he and his wife drive off. I called the cops.

The cops arrive, see that I'm parked legally and say there's no reason he shouldn't have been able to back out without hitting me. Now here's perhaps the most annoying part. They track him down the next day and come back to let me know they've spoken with him. Turns out he's a retired guard for the local jail and according to the officer who did the follow up, he "Seems like a good guy. Quite nice." Well yes I'm sure he was nice to the cop. Me, the rather small female civilian? Not so much. The cop tries to convince me to not go through insurance. Like what?! He's part of your club so he gets a free pass to be a dick? No thanks. Dude verbally assaulted me for HIS mistake, then drove away from the scene of an accident. Fine him. Don't try to make this easier on him. He's a dick. I went through insurance. My insurance covered 100% of the cost and deemed it not my fault, which was a relief as it means my premiums were not affected. I'm pretty sure cops have to issue a ticket when a motor vehicle collision occurs. So not sure what happened with the neighbour, but I'm guessing he received some sort of fine because I know I didn't!

58 Comments
2024/11/27
15:48 UTC

2,361

Shopper apparently thinks "Finders Keepers" is the law

For context, this happened in the antiques mall I work at. So yesterday, one of our dealers came to me and said "Hey, has anyone turned in a pair of glasses? I was walking around and must have put them down. I feel so foolish because I just got them and they were pretty expensive." No one had turned them in to the front desk so I told her we'd let her know if they turned up. In the meantime the dealer went out tp search her car and other places she may have left them. Came back in and told us it was no go. Another dealer who had come in to restock her booth overheard us and said "Hey, I was passing by a couple of shoppers and heard one say to the other that she'd found a pair of glasses I think they're still here, I know what they look like." She reappeared a short time later with the glasses. Told us she walked up to the shoppers and said "Did I hear you say you'd found a pair of glasses?" She said the woman hesitated for a moment and then sheepishly pulled the glasses out of her purse and handed them to her.

72 Comments
2024/11/27
13:15 UTC

205

Expected shared Costume contest winnings.

Every year for Halloween my friend, We will call her Candy (f49) , and I (f44) dress as a theme.

This year Candy was sending me texts about her costume. Hyping it up like it was going to be amazing that shes spent all year working on it etc. Candy was saying she was going to enter costume contest. With all this I got to my own costume prep, I decided to go authentic from a scene in the movie and we agreed to enter the contest together and split the pot.

Finally game day comes. I arrive to her house for pregame and last min touches. Im in a veil, full dress, fake hair, make up.. the whole shebang. Shes in a bra, bike shorts, sweater and a wig…it was not obvious who she was supposed to be. We get to the bar and theyre choosing people for the contest. They chose me and not her, because they didnt know what/who she was.

I won the costume contest, $500. I gave her some money when I got off stage since it was “free” money and our original plan. The following day she sent me a text asking me to send the reminder of her winnings….

ETA: friendship is in tact

43 Comments
2024/11/27
13:13 UTC

4,489

"Manager" threw a hissy fit because I wouldn't answer questions about my private life,

I'm training as a car salesman and the lady in charge of finance (not my manager) started asking me about my wife in a very rapid fire manner like a cop would, she asked the following "where does she work?" "Which store?" "I'm gonna go there" "Full time?" "What's her name?" "Show me photos" at this point I told her to calm down and questioned her 3rd degree, she threw a fit and acted like I had been rude, and said later on "You need to watch what you say to both customers and me, I'm your manager", I told her I'd be more careful and she said "Yeah you be careful" in a threatening tone, I'm pretty pissed because I don't understand where she gets off feeling so entitled to my personal information, especially when inquired in such a rude manner, I wasn't even rude to her, though my anger made me want to call her a nosy C word.

263 Comments
2024/11/26
21:54 UTC

227

Entitled teacher wants to push my boundaries? I tell her that another teacher could do better at her job.

I know the title isn't the best but please bear with me.

For a little bit of background information I am F17 and I"m currently in my senior year of high school, I have had issues with this social worker back in the past of last school year but this year is currently something else. Another thing to keep in mind is I have ASD or autism spectrum disorder so I do have an IEP that goes along with me so I can get what I need in order to properly learn.

Now that I have explained that a little bit, it is on to the story.

So as usual I do arrive to my school around 8:30 to 8:45 in the morning and I am pretty tired as normally what a night owl would be, but then (I will give fake names as I don't want to give away identities on accident) ,Phillip who is the school's social worker comes up to my sub and is like "Hey I need to take her". I was like alright cool with it as I thought I would either see another staff member (Who is my case manager) or the new school counselor. However to my shock, Phillip had brought me to the social workers office which I have stated to both my case manager and school counseler (This isn't there fault by the way) that I am not comfortable with lets call her Jane.

As I get in there, Phillip, Joseph and another staff member are in there and of course I already am starting to feel uncomfortable. However knowing how some school systems treat students I have learned to stay calm in order to try and get my point across without starting a conflict. As usual she ask's me about how my day was, what I will do for the holidays, yada yada. But to my ultimate surprise she had asked Phillip and the other staff member to leave the room so she can speak to me alone. I obviously was not comfortable with this and wanted to leave as quickly as I can.

Once the two both left, Jane was now talking to me (Albeit more seriously) and was basically saying she was taking my avoidance and me talking to other trusted teachers and staff members about my discomfort of her "personally" which I found very off. Of course knowing of a last incident that caused me to shut off mentally last time I was in one of these "meetings" with her my body was telling me that it was time to leave. So I politely told her that it was time for me to leave as I needed to get back to my classes. She told me otherwise and said that "this discussion is not over" which I calmly told her that I was not comfortable having this conversation with her alone without another third party in the room.

However it seems she wasn't taking my polite no's as an answer and she continues to press on and even calls me disrespectful the whole time. I felt like that I was slowly going to say something I regret the more I had this discussion which was already stepping over many boundaries with me, so I tried to keep leaving her room in which she seemed to continue arguing with me over. Now i did want to address what she told me the last time I had a meeting with her (In which I had to bring my own mom in). So I basically said screw it and decided to call her out in which a question my mom asked which was "Well can I change my IEP" and she did say no, however upon further research me and my mom come to find out that she in fact was lying and you can change it to whatever needs to fit your needs.

I of course had told her that when we did research this in fact as I said before we CAN change it, I told her why she would lie not only to me but also my mom's face about something that does impact how I get an education. It seems she wanted to brush that aside and continue pushing on my "sudden" discomfort with her. I didn't know what else to do only I said "Well at least the school counseler/another staff member can do a much better job then you".

After that whole charade I completely walked out stressed as it was already very early and I didnt want to deal with it. However I feel like I took my words to far and maybe I should have just walked out instead?

92 Comments
2024/11/26
19:02 UTC

688

Please be polite!

Today I had to run one errand and then stop at grocery store. I was in my husband’s extremely large dual-wheeled pick-up truck. I had to get a piece of furniture and it wouldn’t fit in any other vehicle. So, as I’m pulling into a parking spot at the grocery, a woman was getting into her car in the spot facing me. I got out of the truck and was walking into the store. This crazy person wanted me to get back in the truck and move so she can pull through and drive away!! She told me it’s not a big deal and to just move!! I mean,really? You can’t just back out YOUR car? I told her to figure it out and went on in. Is that NORMAL nowadays? SMH……

115 Comments
2024/11/26
14:39 UTC

23,390

Ex so entitled she thinks I should be paying bills for her and the guy she cheated with.

Found out my girlfriend of 11 years was cheating me with an unemployed dude, of all people. I’m not rich but I provided her a good lifestyle. Paid most of her bills. Provided a nice place. Nails and hair done regularly. Dates every weekend. Couple vacations a year. She got used to that lifestyle and wanted to keep living it despite cheating with a broke dude. She didn’t admit to the cheating. I caught on to it. Once it was clear I was done with her, the entitlement really started to show.

She said because I had family in the area and she didn’t, I should move out but continue paying the bills to give her and the new guy a chance to get on their feet. She also insisted on keeping my dogs, told me I could only see my own dogs if I asked the new guy. But since they didn’t have any money, I needed to continue paying for food and vet bills. Instead, I kicked her out and kept my dogs.

At that point she was angry. And still felt entitled to my income. After I kicked her out of my place she claimed she was forced to quit her job because I forced her to relocate. And then she tried to sue me for lost wages. Which didn’t work out in her favor. You’d think she’d stop at this point but she didn’t. She contacted my work and threatened to sue them, stating “your employees actions cost me everything” and tried to insist they “settle outside of court with her for $100,000 (she didn’t make that much money). Instead my work filed harassment charges against her.

You’d think she’d stop at that point. But she didn’t. She started messaging every family member of mine that she could find. Told them I cost her everything out of spite just because she moved on with someone else, and that the least they could do is send her money to help her get a place and pay rent. When that didn’t work, she went online and begged for people to send money to her cash app to help her with a place to live, and claimed it was a domestic violence situation. I don’t understand how she doesn’t understand that any financial support I gave her would end if she cheated on me. We weren’t married. We don’t have kids. I’ve supported her for years. I owe her nothing. I really don’t owe it to her to help her and her new relationship get on their feet and establish themselves. Which seems to come as a shock to her.

2030 Comments
2024/11/26
03:43 UTC

1,166

girl destroys my car and lies about it

TL;DR: girl swings a left turn in front of me, totals my car, then tells cops she had the right of way and refuses to give me insurance info

I never post on here especially not on subreddits like this but this happened to me yesterday and I need to get it out somewhere.

I was driving home from the grocery store yesterday with my girlfriend and our roommate. We're not exactly Mature Upstanding Adults (we're all college students, I'm 22 and they're both 21) but we're all varying degrees of financially independent. We have jobs, we pay our own rent, I pay the loan on the car that's now destroyed, etc. I'm driving through a large but not super busy intersection and a car speeds out in front of me to take a left while I'm already inside the intersection. I slam the brakes but can't stop in time, the front of my car collides with the side of theirs. Knees slam into the front console, airbags go off, smoke everywhere. None of us have ever been in a crash this big before. We're immediately panicking, getting out of the car, making sure each other are okay (no major injuries but we're all pretty bruised up). Girlfriend and roommate start working on getting our groceries out of the car and finding someone to come pick us up while I talk to the other driver and exchange information. The other driver is a 19 year old girl, and she's sitting on the curb with a friend while her third friend gives me her license and takes photos of my license and insurance info. She tells me the driver's mom is coming to get the documents out of the car (which is not in nearly as bad of condition as mine and they could easily get them themselves) and she'll give those to me when she gets there. I call 911, then spend most of the next 2 hours on the phone with my insurance company trying to get a tow truck. The city ends up towing both cars away since I can't move mine out of the road - when I try to turn it on so I can move it into a parking lot out of the way, it doesn't move when I press the gas and the engine starts smoking. The other girl doesn't try to move her car, which looks to me like it's still in driving condition, albeit not great condition.

The cops show up to get our statements. I tell them exactly what happened, don't make any grand statements about who was at fault because the situation speaks for itself. I do think I said that I had the right of way, because I did. She goes to get the other girl's statement. First thing she says is "I had the right of way." The cop clarifies, "So you had the green turn arrow?" and she says yes. I jump in to correct her and say something to the effect of "the light was green, I don't know what she saw but if she had the turn arrow then the light on my side would've been red, so I don't understand how she could've had the arrow." Cop nods and writes that down, whatever. Continues to ask clarifying questions about whether she had the green arrow and asks if she was the only car turning, which she was. She says there were "lots of cars turning in front of her." I didn't correct this one because I was just so shocked, I only fully processed that she'd said this after because it was such an obvious and blatant lie?

Well, whatever. At some point while we're being questioned her mom shows up. She listens to her daughter's story, where she's claiming that she had the right of way and I blew through a red light and drove straight into her, and believes it unquestioningly. The cop also asks if we want paramedics called, me and my friends report all our injuries to her but tell her it's not an immediate emergency. The driver's friend insists that her friends are in shock and need medical attention, although the friends deny it. Paramedics and firefighters are called. Both when they show up ask me and my friends if we were in the other girl's car, probably since we're acting relatively normal and unhurt and the other three are acting like this was a major catastrophe. My engine is shot and my airbags have gone off, their car is in nowhere near as bad of condition. Paramedics seemed annoyed to have to come check on these girls who turned out to be completely fine, but maybe that was just me extrapolating. We tell the paramedics about all our injuries, they tell us to go get those checked out and leave without looking at us at all.

The mother is being pretty bitchy, for lack of a better word, but I don't realize this until later because the accident is so clear cut and it's so obvious that her daughter is at fault that I don't realize she's trying to shift all the blame onto me. Repeatedly saying "when HE hit HER", and at one point she says "well there are cameras so we'll see what really happened." It didn't even occur to me until after that she was insinuating that I was a liar, because I just thought yeah, the cameras will show that her daughter caused the accident. Obviously. The cop tells us that they're live feed cameras so they may not have actually picked up a recording, but I'm still feeling pretty confident about the details of the situation. At this point the tow truck has shown up and the situation is winding down, and my girlfriend reminds me that before we leave with the friend who's come to bring us home I still need to get this girl's registration and insurance info. So I go up to the girl and her mother and ask to get that information. This other guy who showed up, I think he was an older brother of one of the girls, reminds me that I gave them my insurance but not my registration. So of course I'm like oh yeah, let me get that for you. They take a photo of my registration. They now have all the information I could possibly give them. I ask the mother for her info. She asks me if I want to take a photo of her license plate. I'm like yeah, I guess that's a good idea, and I do. Then I ask again to see her registration and insurance card. She refuses. Says they'll be in the police report. I say I know they'll be in the report, but I'd like to get them now so I can file an insurance claim. And I don't say this because she's clearly already not my biggest fan, but I just gave her my information. I would expect if she wants all my documents she should be willing to give hers in return. But she says no again, gets in her car, and closes the door on me. Fine, whatever. I ask the cop for her insurance info just in case and she tells me she's not legally allowed to give me that and I'll have to wait for the report.

Well, whatever. We went home. I filed an insurance report today. The car is totalled, to no one's surprise. I've been in car accidents before, and I've even been in an accident where I had to file through insurance. And I understand that you're not supposed to admit fault even if you caused it. But this is the first accident I've ever been in where the other party straight up lied about what happened. I'd only had the car for a year and a half and I still have $6k left to pay off on it. Just the more I think about it retrospectively the more it pisses me off. All three of us who were in my car got injured, none of the girls in the other car did. My car is totalled, theirs isn't. I was going straight, she was making a left. And her mother has the audacity to blame me for it and call me a liar when she wasn't even there to see what happened? Her daughter fucked up my car and my body and my finances and she wants her to get off with no consequences? I just can't imagine my parents ever sticking up for me like that in a situation where I was so clearly at fault. I don't want to have to take them to court but it seems like it's gonna come to that. The way I had to stand there and handle everything on my own while her mother covered her ass and blamed me for the whole thing was so deeply infuriating. I don't understand why entitled parents feel like they can protect their children from all possible consequences, and I don't understand why you feel the need to villainize me when you're clearly in the wrong.

I'll probably delete this because I hate to be a reddit complainer, but I just needed to bitch about it in proper detail, and twitter isn't a great place to do that. Genuinely fuck this woman and fuck her lying daughter. I'm talking to a lawyer and I'm getting my loan paid off and a nicer, newer car than I started with. I don't think I'm a perfectly moral person but at least I'm not so entitled that I'll lie to a cop's face and think I'll get away with it.

edit: I didn't expect so many people to be so invested in this (and probably would not have droned on for so long if I realized it would get this much traction 😭) just to address the most frequent comments:

  1. I'm talking to a lawyer tonight and will go from there. Not going to continue posting every detail of this online but I'll keep this post up to have a record.

  2. My girlfriend went to the doctor today and they told her she has whiplash and prescribed her muscle relaxers, I and our roommate have appointments for tomorrow. I know everyone said to go to urgent care immediately but we get free appointments through student health at our college and even if I'll get paid back for it I'd prefer not to spend that money right now, so tomorrow will have to do.

  3. I will definitely invest in a dash cam for my next car - I kept meaning to get one for this one but kept putting it off because I didn't want to spend the money, but I'm definitely not gonna wait after this lol

  4. to everyone saying this is what insurance is for and I won't have to sue her, I understand. I'm hoping that this can get settled through insurance but based on the way her mom was acting I kind of feel like THEY are going to try to take ME to court, especially because the evidence is clearly not in their favor and I doubt they'll be happy with the insurance outcome. Hopefully not though. I'm just preparing myself for the worst case scenario.

164 Comments
2024/11/25
19:43 UTC

743

Why do I have to pay sales tax???

So my husband and I were shopping at Walmart this afternoon. It was one of those busy afternoons where every lane is open and has a line. We were fortunate enough to get 3rd in line (or so we thought).

The line gets to the guy in front of us. The checker gets him all rung up and gives him the total. The guy then tells the checker he works for a nonprofit, AFTER the checker has already finalized everything. The guy claims that he has a card from his company that should waive the tax. The checker tries to correct him, but the guy insists. Of course, the card doesn't waive the tax. The tax was around $10. For 10 minutes, this guy insists that the card will work. A head cashier came over 3 different times to try to deal with this guy and get him to stop yelling, etc. He insists they should figure out how to take off the $10.

The guy finally realizes there's a process he has to follow and agrees to pay full price. But he insists on everything being rescanned to make sure that he is paying the right price. My husband and I had to take everything off the conveyor belt so that the checker could redo his order. Luckily, the head cashier took us elsewhere to ring us up so we could get out of there.

47 Comments
2024/11/24
01:49 UTC

288

When entitled nurse mets dumb admin

TW: health services malpractice, near death

As I explained in an early post, my mother works in a public pharmacy who provides for home care teams. Thus, they handle a lot of patients info and controlled meds. Besides mega Karen, my mother has the unfortunate luck to work with plenty of entitled nurses and doctors, and some very dumb workmates.

Among the admin staff, there used to be the malpractice of giving in to any nurse/doctor's requests, even for controlled meds. Then, the state brought in a new system where every request must be registered under the doctor's login and recorded on the admin login for entry and delivery.

Some of her workmates though, would be often so pressured by the nurses or just don't give a damn about the new system, that they would just give in.

(My mother never did thankfully, she always request for the online forms, so she is free of this mess.)

Well, these last weeks, as the new supervisor is taking over the reins, she has been even more strict about following the new policies. And then, disaster struck.

A nurse applied morphine on an old lady and she almost died. The lady was hospitalized and had to be resuscitated, but she survived. Nonetheless, hell broke loose as they tried to find out what happened.

Turns out, the morphine was never requested by the doctors, so they inquired the offending nurse. She said she got the morphine at my mothers pharmacy, so, they wanted to find the logs, because morphine was not supposed to be given for free like that.

The delivery was not registered either. Which means it was passed around by hand and no one came forth to admit guilty.

Guess what, if the person responsible to deliver the morphine had actually taken a look at the patient log, which is required to make the log, they would know the lady was allergic to morphine. Not only that, but they would know there was no medical request for morphine for this patient either at the time.

Which meant the nurse asked something because she thought she knew better and the admin gave her because they also thought they knew better than follow the rules. And the poor old lady and her family where the ones who paid the price.

The fallout has been very unsatisfactory either, because the lady's doctor protected the nurse by putting in a request in the system and since no admin admitted fault, the couldn't punish anyone because there are no cams (even though there was less morphine than in the system).

Thanks to that, though, the pharmacist is pissed (because it falls on her back since she is the supervisor) and she had been finally putting in motion the changes and a term all admins will have to sign about how to handle the meds. Or be fired if not complying (maybe Karen will finally be offed).

Still, the nurses were always bitching about wanting some med or another to the admins, even though they know they can't. (And it isn't even like it is such a hard process to ask for them, all the doctor has to do is put in an official request and it is automatically accepted by the system). Funny thing is that they know who they can bother for that, as they stopped asking my mother or the pharmacists in favour of the younger boys who work with her or Karen.

Some of he workmates, on the other hand, have been bitching about the new rules and the new supervisor for getting on their backs. Like she is the villain for wanting to make things right.

Their work impact the lives of a lot of people and some or the admins does not seem to care. My mother more than once has picked up inconsistencies on the medicine cabinets after leaving everything accounted for before her leaving days and even found sterilized products with ripped packages going in the kits rather than the trash where they belong.

That place is a real mess. A real toxic mess.

At least my mother changed all of he passwords so no one can log on her account and put some wrong order in her name (she was afraid Karen might do something like that giving how nice she has been these days).

32 Comments
2024/11/24
00:17 UTC

2,148

Idiot manager thinks people will be able to work whatever random shifts she puts them down for

I only work 2 shifts a week, Saturday and Sunday and I’ve made it clear that I can’t do any other days. I check the schedule when it comes out but it’s only really to see who I’m working with and not what times I’m down for because I assume it’s the same every week. I’m scheduled to start at 5 on an and I was just checking my schedule out of curiosity to see who I was on with and i notice that I was down to start at 11:45, and it was 4pm at this point.

I kinda shit myself and I told my mom and she said that it was their fault for first of all not asking me, and then putting me down for a 10 hour shift that I’ve never done before. I didn’t get out of bed until 1pm and they never rang me to let me know or anything so it couldn’t have hindered anything that much.

I went in and my coworker gave me a dirty look so I apologized to her and she was like “I’m not the one you should be apologizing to”. So I went and spoke to my boss or manager or whatever and I said sorry but I can’t do that shift and she said “it’s okay we managed without you”. What a dumbass like why would she assume that I would be able to do a random 10+ hour shift that I’ve never done before

218 Comments
2024/11/22
19:01 UTC

135

Lady expects me to pay for her uber??

ok so i (18F) just got the strangest instagram dm from some random lady asking me to send her $40 for an uber and she would buy me groceries on her grocery card?? it legit sounded like a scam, and if it wasn’t then what was she thinking?? the exchange went as follows (directly copied and pasted since i can’t add ss)

random lady : Can u help me get an Uber and I’ll buy u groceries w my food card I jus got a crazy amount of money on my food card I can order a pickup order for u😭🥺It’s 38$ but would be 31$ w Apple Pay I have, Ik I don’t know u I saw u from a body positive political comment n agree w u and felt the need to connect bere and see😭😭😪

me: i’m js this sounds like a scam and if it’s not girl you got some audacity asking me for money when ion even know you! for all i know we don’t even live in the same country shawty like what is going through ur head right now😭 i am not trying to be rude im just tryna be realistic and straight up like ask your friends not me girl, i am not your bestie 💀

random lady: It’s not a scam and ur just a bitch god DAMN can’t help NOBODY out could u? Ur the type to not help Homeless people or charities, fuck you dumb bitch random lady: Like u could of been nice but nah RL: Ur a bitchhh

me: bitch you ain’t a charity me: you just greedy me: take the bus or walk like stfu

RL: Actually u don’t know my life I live w disabilities same w my mom n all dat but fuck u bye RL: There’s no busses at night too dumb how (*hoe) RL: Fuck u RL: Yea it seems like u don’t care abt other people

me: call yo mama tf not me me: why you asking a random girl on the internet like are you even thinking

she proceeded to block me which i don’t care because i was on my way to block her but i wasn’t about to let her try and make ME feel bad when she came in here asking me for money because she agreed with my comment?? i am not the bad guy here and i know it because like.. it’s obvious she is entitled and expects everyone to feel bad for her because she can’t afford an uber and lives with disability. what makes her think i can afford her uber?? like truly it’s mind boggling to me what people think is okay because of the internet.

edit- i’m not dumb. i know it was a scam. i only interacted because it was funny. yall have no sense of humour 😭 i don’t need advice i don’t need you to tell me not to interact next time, cuz i probably will LOL, i made this post because again, it was a funny interaction that i wanted to share. i would have just posted screenshots if this sub would allow attachments 🤷‍♀️

53 Comments
2024/11/22
06:49 UTC

2,112

My neighbor doesn't buy her kids any snacks or drinks...

We bought our house we are in 8 years ago. 2 months ago my husband passed away from cancer...🥹🥹🥹we are financially secure but when we moved in we started meeting the neighbors after we were settled in.

There was one little girl who was about 4, as she got to know us she started spending a lot of time with us. We took her on vacations, dinners, shopping and parks etc etc.. This little girl F even spent the night with us.

I spoiled her and got her many treats and clothing and gifts. We then met her older sister 10 ish who started asking for the same things which I kept giving them sodas, snacks and food etc. she soon started bringing her other friends over. I finally decided to put a stop to her and her friend 11 and told them I am cutting this gravy train off because I have to go shopping more often than I wanted to.

It was getting old and I even complained to the parents of them about the older kids hoping they will stop their kids but of course they didn't. So 3 years ago the older sister (R) asked me what I am buying her for Christmas this year? I told her that I that's not happening anymore. The same night she tried to set our house on fire.

Was going to call the cops but the mother said it would be too extreme and she will deal with her and she won't be allowed to go anywhere for 2 months and she will take away her phone etc. I saw her going everywhere the same day and the days following. 5 days after I talked to her mom about it R sent me a text asking for $15, no apologies nothing just straight out 'do you have $15?

I forwarded that text to her mom and nope nothing. So I stopped acknowledging her when I saw her anywhere. Just ignored her. She started tossing things in our swimming pool. My husband told them that he was done with their child and he put more security cameras around our house. She has major anger issues. She tried to get her guy friends to take out the cameras and of course we saw that and called the cops and showed them the proof.

They talked to the boys who said R had offered to let them feel her up if they damaged our cameras. My husband said if they ever come close to our home or vehicles they will be carried away in a body bag which scared them. The family rented their house out and moved far away. But 6 months ago they moved back into their house.

I still ignore the free moocher, she kept sending (F) over to ask for so many things which mostly included food but not limited to... so she now knows that I won't budge. Plus now she is 17 and F is 12. The mother kicked the older monster out because she couldn't handle her... she steals from everyone and anyone. Stores, parents, friends and neighbors.. I blame the mother for not disciplining her when she should have.

Now F has started following in the footsteps of her older sister as far as wanting snacks and drinks. She asked for bottled water many times. One day I told her that she should drink tap water and she said she hates the tap water and she too started bringing a friend around. I saw the friend (L) one day outside looking very hot, she lives several streets away so I gave her a bottle of Sunny D. She left and within 5 minutes F was on my door ringing the doorbell frantically and trying to open the door.

I was watching from the cameras while I was handing some insurance claims for my husband's passing. I was emotional and I ignored her. They left but as I am watching she took her much younger friends juice and she poured it all out. I guess her thinking was if I can't get any then she shouldn't either. Now F is a very nice and a thoughtful girl. But since she knows that I like her she can just ask for anything she wants.

Again it's gotten old. 2 days later they both came to my door in the guise of checking on me but when I didn't offer them anything to drink F started talking rather loudly and she said, 'I WAAANT DOCTOR PEPPER' while her friend just as loudly saying, 'MEE TOOO'! I told F that, 'Both your parents work, ask them to buy it for you!' She looked shocked and said but I thought you loved me! I said that doesn't mean that I will give you things anytime you want.

The younger friend had seen my DoorDash delivery once, we had gotten KFC and she told F that we had KFC and they came to ask us for some. I told her we got 2 bowls and my daughter and I shared and my son had one and there was no chicken.

The mother is very aware of this demands that her kids make from the other neighbors. She has been separated from her husband for many years. She can buy high end designer handbags but other than giving her kids food she won't buy them anything extra. I am grieving and these people are now asking me for firewood to keep their house warm. It's not my job to do that.

Their home uses oil for heat and it's probably about the same price to fill it up as her Gucci handbag does. I have central heat, but I also love the fireplace in the cold days. She doesn't prioritize. I don't know what to do because after telling them so many times that we aren't rich enough to feed the neighbors. I don't want to sell my house... they are freeloaders.

The mom asked me to sell her our older van on a payment plan but I refuse to sell it. I am emotionally attached to it because that was my husband's commuter van. It's only 2 months since he has been gone. I am not ready to part with any of his things for now...

Any advice? Thank you in advance...

262 Comments
2024/11/22
01:52 UTC

403

Entitled woman in parking lot.

I don't normally post things like this but I need to vent. This evening, I pulled into a parking space at upper appleby centre at the same time as a woman was pulling into the spot in front of me.We parked in front of eachother, bumper to bumper. Now, I'm not trained in the art of lip reading, but I could definitely make out three choice words of the many she was saying to herself in her vehicle. We got out of our cars and I asked her if everything was alright. Only to get a passive aggressive "no it's fine, I didn't want to park there, don't worry about it". You know what? I won't. What grinds my gears is your entitlement lady. Get off your high horse. You don't get a monopoly in where you park. So sorry you'll have to back out of your spot now. The audacity. I hope you get paronychia from your nail appointment. Not chronic, just enough to humble you a bit.

92 Comments
2024/11/21
22:25 UTC

210

My Dad's Janitorial story #1 - entitled client

Hi everyone first time poster,

(So please be gentle)

(Story takes place in the US) So lets turn back the clock to the early 1990. Before Clinton had taken office, before the internet, before mobile phones with cameras. My father, an avid entrepreneur and classic hustler was running a Janitorial firm that serviced many of the business in our city. At the time when this story took place dad had maybe 5 clients which included a Car dealership, 2 banks, and 2 community buildings. At the time the firm was small with 4 employees with mom being on staff with him.  Keeping in mind he was trying to keep a family afloat, so he was always looking for another client. 

A local office firm / building was introduced to dad with job with the possibility of expansion to other floors. The better part was that this building was located in the general area near the others so this mean he could clean this one on the way to another. He and the manager sat down and created a contract and what work would be done. At first, during negotiations,  they started very very vague which should have been a red flag to dad. Dad got this lady to narrow down to the core of what they really wanted done. Basically, floors ( vacuum carpet and dust mop any waxed ones), trashcans, polishing (furniture, knobs, floors), separate any recycling, and upkeep any bathrooms. Dad would have to come in every weekday night and he got additional pay for coming in on weekend if he was needed. Dad quoted a price and the two signed a contract. Not one month into the contract, dad gets an additional added on. He got paid an extra bit to clean a kitchen area. Dad thought he’d scored and had a nice client. 

2nd month goes by and dad gets called in by the boss lady. 

boss lady: “Mr green, have you been paying attention to your work?”

Dad: yes

Boss lady: well im getting complaints from my staff, that you haven't been doing your duties … Im wondering whats going on here…

Dad: like what?

boss : “well one of my workers asked if you’d water his desk plants when your making your rounds? He left you a note”

Dad: its not in our contract 

Boss lady: “It’ll only take you a few more moments”. 

To this dad inwardly groans and rolls his eyes. This was going to be one of those clients whom is going to push him for this little crap. 

Dad: I’ll give it some thought and maybe…but its not in our contract and if it starts costing me time then we’ll need to revisit this.

So my dad returns that night to check each desk more thoroughly. Almost everyone in this 25 cubicle office had a little note on their desk with some kind of extra task. My father did not do any of the extra tasks. Why ? because it wasn't in the contract.  Dad contacts the boss lady. Dad was asked to meet with her. 

Boss lady: now cant we agree for you to do these extra tasks?

Dad : “because its not in the contract and it'll cost me time to do it.The few moments are really a few minutes and since almost everyone in the office is asking for little favors then it adds up to an extra hour a night or more. I think were gonna have to rethink this contract and how much my company is being compensated if….”

He didn't get that far the lady held up her hand and told dad to continue with his work. Those notes on peoples desks kept appearing every day for the next 4 months, dad ignored them. Dad kept getting calls. Dad finally had a sit down with her, and explained he was ready to cancel the contract. The boss lady caved fast and promised never to bring this up again. No more complaints, no more little notes

At the start of Month 5  into the contract dad gets called in by the boss lady. She was pissed that my dad had missed a desk. My dad was astounded. He cleans this place personally, he never normally misses a spot. But again hes human so it can happen. So dad asks to be shown the desk. One cubicle is a total mess. My father cleaned it and apologized but wondered how the heck it happened. This became a regular thing. Little messes would start showing up all across the building. Food wrappers in secret places, product packaging thrown in places (like for razors, comb, batteries, etc), food items missing from the kitchens. That last month had become a nightmare. 

The straw that broke the camel's back was when dad was called in by a very Irate boss lady. Dad took it  upon himself to just cancel the contract. He got his keys and paper work to dissolve the contract. He drove to the office. The lady marched dad to a bathroom and showed how it was a stye. The bathroom had shaving cream, hair trimmings, a discarded towel, and alot more. It was as if a bum had decided to shower in the bathroom (using only the hand sink) and left a mess to what dad described as a hurricane. This time dad raised his hand before The boss lady  could trash him or his company. The one thing he couldn’t stand was himself or the company being called incompetent for something like this. Dad handed her the keys, had her sign she had them and then he left. 

2 weeks later dad was reading the paper when he found a head line that perked his interest. “How to live free out of your cubicle”. As the article read, a local newspaper man had gone under cover and taken on the role as salary man. His plan was to prove you can live out of your cubicle. He had scouted out a place with little to no security, gotten a key to the place after being hired and memorized dad’s pattern at night. He made sure not to be around when dad was cleaning. He’d sleep in his cubicle, He’d “shower” in the bathroom and buy from local convenience stores. The newspaper man had claimed to have lived in that office for 2 months without my dad nor the company knowing. 

Dad immediately calls a friend and the friend gets back to him rather quick. The paper days before printing called the office building / firm for comment. Boss lady got reamed by the building owner and the actual business owner. Boss lady was forced into an early retirement.

A year later dad was in a grocery store getting food when he spotted “boss lady”. She turned embarrassed pink/red and hid her face while walking to avoid dad. Dad spotted her again as she was paying for her groceries. As soon a her eyes met dad’s she looked in any direction and practically ran out the door.

Dads company still exists to this day and still services a many companies and still a few of its core clients. 

8 Comments
2024/11/21
21:40 UTC

859

Entitled Customer Demands Discount for Being a “Loyal Shopper” (Didn’t End Well)

So I (18F) work at a retail store in the mall, and yesterday, I had an encounter with a customer that I’m still kind of shocked by. It’s one of those situations where I had to share it because, honestly, I don’t even know how people like this exist.

A woman, probably in her early 30s, comes up to the counter with a few items—pretty standard. She’s dressed head to toe in designer clothes, carrying one of those huge bags that screams “I’m rich.” The second she gets to the counter, she gives me the most condescending look.

Me: “Hey! How’s your day going?”

Karen: "I don’t need small talk, just ring up my items."

Okay, fine. No problem. I ring everything up, and the total comes to $112.47.

Me: “Your total is $112.47.”

Karen: “Excuse me? That can’t be right. I’ve been shopping here for YEARS, and I always spend a ton of money here. I deserve a discount.”

I’m standing there, kind of taken aback because, as much as I’m trying to be polite, I know there’s no loyalty discount or anything like that. The store doesn’t do that. But I try to keep it professional.

Me: “I’m really sorry, but unfortunately, we don’t have a loyalty program that offers discounts like that. We do have a sale going on, though, and I’ve already applied that discount to your items.”

She just glares at me like I’ve personally offended her.

Karen: “No, no, no. That’s not what I’m talking about. I’m a VIP customer here. I’m a regular. I spend a lot of money. I should get a better discount. You need to do something about this.”

At this point, I’m just trying to keep my cool because, honestly, I know where this is going.

Me: “I really wish I could help more, but I can’t offer a bigger discount unless there’s a promotion running. That’s just the policy.”

She huffs and leans over the counter to get even closer to me.

Karen: “I’m telling you, I know you can override the system. Just give me the discount. I deserve it, okay?”

I am NOT dealing with this, but I stay calm. I can’t break store policy, and I’m just trying to get through this conversation without making it worse.

Me: “I really can’t override the system. But I can ask my manager to check for you if you’d like.”

She sneers at me.

Karen: “Fine. Get your manager. Maybe they’ll have some common sense.”

I call my manager over, and she comes over, all calm and professional, ready to handle the situation. Karen immediately jumps into her complaint.

Karen: “This girl is refusing to give me a discount. I’ve been shopping here since the store opened, and I spend so much money. You need to do something about this.”

My manager looks at me, then gives a quick glance at the total and just sighs. She knows exactly what’s going on.

Manager: “I’m sorry, but as my employee mentioned, there’s no extra discount unless it’s a promotion. We really value our customers, but we have to stick to store policy.”

Karen: “You’ve got to be kidding me. You’re going to lose business by treating loyal customers like this. I’ll never shop here again, and I’ll tell all my friends about how terrible your store is!”

And with that, she grabs all her belongings off the counter, then literally storms out of the store without buying anything. All that drama, and she didn’t even buy the stuff she came in for. I don’t know if I should be relieved or frustrated.

I just can’t believe how entitled some people are. She honestly thought that demanding a discount and threatening bad reviews would get her special treatment. Like, calm the fuck down.

TL;DR: Entitled customer demands a discount for being a “loyal” customer, threatens to complain when I refuse, and storms out without buying anything.

115 Comments
2024/11/21
18:14 UTC

524

Karen is boycotting my mother at work

This is my mom's story, but since she doesn't speak English, I'm writing it down for her.

Info: My mother is an administrative assistant in a public state pharmacy that provides mostly for home care assistance. Her job is purely administrative, helping out the actual pharmacist to keep things in order. Karen is her senior only in name, as she has the same position but has been working there for longer than my mother, who just got in less than six months ago and is in her probation period.

So to the story.

Her job sometimes offers small courses the workers can take for certificates during their working hours. Last week, there was a first aid course going on. In her whole sector, absolutely no one wanted to do it besides my mother, who loves those types of things and she signed for it as soon as they got the email. She got in the first group who was supposed to have the class on 14th of November. The second group would be on the 21st.

Well, as she was talking about the course with her colleagues, in comes Karen.

Karen has a reputation of being a rude and insufferable witch who likes to put people down. Everyone at the pharmacy hates her, her colleagues, the nurses, the pharmacist, their supervisor. But since it is public service, unless she actually hits someone or steals something, she can't be fired. And since no one in the system likes her, she also can't be transferred.

Also, she currently seem to have it for my mother.

Well, my mother, as the "let's not judge someone by one bad day", tells her that she is doing the course. And Karen, who couldn't care less about it before, suddenly decided she also wanted to do it. By then, it was already one week before the first course was supposed to happen and, obviously, there were no space left in the classes, so they left her in the wait-list.

Karen was pissed, of course, and went to complain to God and the world, how they had no more room when it was such an important thing and all. My mother even tried to calm her down, saying that eventually there would be more since they have it every year.

But, of course, Karen couldn't take it that my mother would do the course and have the certificate before her.

So, on the 12th, as my mother was happily discussing her preparations to go to the class, when Karen happily told her she would not be able to go anymore, because Karen would miss work on the 14th to take care of her windows who needed to be changed. And it so happen that the workers coincidentally decided to do it on the 14th.

Since my mom could only go the course if there was someone else on the pharmacy, it meant that she couldn't go anymore. She even talked with her supervisor who said they really could do nothing because Karen was taking a personal leave.

So, despite being bummed out, she cancelled her spot on the class. After all, she has already done other first aid classes, just never one with a certificate.

Then, as she arrived back on the 16th, she overheard Karen commenting on how the course was interesting and it was just a pity they didn't give out a manual. As soon as she sees my mother, Karen shuts up and leave. That day, all of her coworkers were telling my mom that, apparently, Karen got a spot on the last minute for the class on the 14th and now she was bragging about it to anyone who would hear besides my mother. An to everyone, it had been obviously planned.

My mother was genuinely pissed, so much so she decided to stop being nice to Karen from now on.

Well, this whole thing got to the supervisor, who, fed up with Karen antics, gave her an earful. Sadly, that was all that she could do.

Still, this last week, Karen was behaving weirdly nice to everyone, even smiling and saying "good morning" to the nurses she always talk bad about — in the same way my mother does, curiously. The only victims of her antics where the boxes of supplies and one or two derogatory comments.

Then, on the 17th, she suddenly texted my mother on her personal number with a link for the course on the 21st, saying they were having a second class that day. And when my mother answered her that she should try and get in this class then if she wants so much to get the certificate, she had the audacity to answer with: "I guess I'll see it."

Yes. She will not admit she already did the course to my mother. Even when everyone is already aware of it.

This woman managed to make my mother, who is the sweetest to everyone, go on the 'I want to ruin this woman whole carrer'. For now, though, she can only piss her off in petty ways like refusing to come back early so Karen can get her break earlier or changing the names of the archives so Karen has a meltdown because she can find them.

But who knows, maybe she will actually kick someone else rather than the boxes so they can finally fire her.

38 Comments
2024/11/21
05:59 UTC

2,767

Lean your seat back on a flight… pay the price

For context, I lean my seat back on flights so I’m not saying not to do it at all. The problem that occurred was on take off. This guy had his seat back from the get go and the flight attendant came around and told him to put his seat up a couple times. Eventually the flight attendant helped him put it up. As soon as she left, he leaned his seat back again.

Such a dick move. The whole entire flight (2 1/2 hours) I dug my knees into his seat… hard. I did it at different spots too. I know he could feel it because he kept adjusting and eventually gave a quick glance back but was too sissy to say anything.

Did my knees and muscles hurt while doing it? Absolutely, but it was well worth it!

*** edit- for those of you who don’t understand, your seat should be upright during takeoff which is why he was entitled and why I did what I did.

382 Comments
2024/11/21
01:02 UTC

727

Did you say bucks? This is unacceptable.

Here's a quick one where a customer was triggered just for one damn word.

I used to handle customer service for Amazon some time ago and I got this one phone call where a customer was asking to return something she ordered. I can't remember the reasons why.

Okay, sure enough. Let's go ahead and create a return label for her to return the goods. I explained the whole drill for the return, and at one point, she asked what was the amount of the refund, because she was within the 90-day return window and was expecting the full amount. When I explained the amount, this is where things went wrong. This is how the convo went:

"Okay, this is the amount you get as soon as we get the goods back. It will be $64.99 bucks".

Absolute silence.

"Did you say bucks? Are you serious? DID YOU SAY BUCKS? This is unacceptable, get me a supervisor now".

As I was reaching out to a sup within my office, I was kinda blown away by how a customer snapped just for one word choice. In the end, my sup eventually took over and resolved the customer's issue while I immediately took another call, because we had a huge queue.

The next day, I was sitting alone during my lunch time and the sup sat next to me. We talked casually about the customer who demanded a sup just for my single word. According to him, the customer stated that "Tell your management that the agent who took my call is an incompetent who doesn't know how to talk". I sighed with a face that looked like "I don't get paid enough for handling people with such a short fuse". My sup read through my face and then retorted: "No worries, QA also checked the call and certainly, there was nothing wrong with it. Let's just avoid using that word for now".

A few weeks later, I got another call from the same customer. She called because her account was locked on suspected fraud. I was like, "okay, let's see what we can do here", but as soon as the customer heard my voice, she snapped again and demanded me to reach out to a sup.

"I remember you, you are that weirdo who talks like a dumbass teenager, get me your...".

Click.

At this rate, I had enough of customers taking it out on agents who simply did their best assisting them. QA once again got this call to audit, but I was set free to return to work, as it was one of the few instances where hanging on the customer was valid - She went obnoxious for no reason, or in this case, just a matter of wording. Nothing ever came out of the QA audits of these two calls. And the customer remained banned from what I heard on the last days running customer service before I called it quits.

Edit: Rephrasing

72 Comments
2024/11/20
02:05 UTC

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