/r/DestinyTechSupport

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Having technical issues with your Destiny on PC or Console? Getting random errors? Looking for PC build specs for Destiny? Take a poke on the Official Bungie Forums but if you are still having issues, come on in.

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Farm Rules

  1. Submissions must be directly related to the technical aspects of playing Destiny on PC or console. This includes: troubleshooting, PC builds, PC parts, recommendations, and discussion of specs or requirements. All other substantive discussion of Destiny belongs in /r/DestinyTheGame or related.

  2. Don't spam. Self-promotion should be thoughtful, limited, and consistently well received by the community.

  3. Absolutely no advertising, selling, trying to buy, trading, or begging. If you are a website owner, vendor, corporate representative, small business owner, or other individual with an intent to advertise in whatever form on this subreddit, see reddit advertising. If you are not sure if your post counts as advertising, contact the modteam first.

  4. No Fireteam, Friend Request, or Clan threads. Please use /r/fireteams, /r/DestinySherpa, /r/CrucibleSherpa, or the Team Up Tuesday thread in /r/DestinyTheGame.

  5. This subreddit is Platform Neutral. Insults, personal attacks, condescension, or similar behavior relating to the merits of platform choice will not be tolerated. This is a bannable offense. Players of all platforms are welcome here, bullying is not. This includes manufacturers of PC parts.

  6. Follow proper Reddiquette when submitting and commenting. Keep it civil and do not make personal attacks or use offensive language in addressing others. Absolutely no harassment, witchhunting, sexism, racism, or hate speech will be tolerated.

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For Spoiler Warning in Titles Begin your title with the tag "[Spoiler]".


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/r/DestinyTechSupport

12,822 Subscribers

1

Cant get past orbit (PLUM)

Hi, Every time I get past the character select screen I get the same warning over and over again "Cannot connect to destiny 2 servers." This error appears about 6 times before I get a battle eye error and the error code "Plum." I never used to have this issue, I have tried everything I can to fix it and it just doesn't stop happening. Following someone else's advice I went into command prompt and used "sfc /scannow." That fixed the issue but only for one play session. The next time I went to play the game I got the same error. I have factory reset my PC several times and still nothing. I do not understand what is causing this issue and it is infuriating. Any help at all would be appreciated, I just want to play the game and I don't believe my internet is the issue, as others in my house do not suffer the same issues as me.

1 Comment
2024/10/31
21:34 UTC

1

D2 Steam, Will Not Launch, HELP

I've done everything imaginable. This problem started about a week ago. I go to launch the game. For about a minute it seems like the game is booting, then nothing. I've opened Task Manager to see if any instances or double instances of the game is running, and there's no signs of the BattleNet Launcher, OR the Destiny 2 executable.

Things I've already tried to fix the issue that DIDNT work: •Run Steam As Admin. •Run D2 As Admin •Verify Integrity of Files •Update Windows •Update GPU Drivers •Uninstall Steam •Uninstall D2 •Completely Reinstall Windows Entirely •Uninstall BattleEye & Allow D2 to reinstall it. •Uninstall Everything, Reboot, Reinstall.

The ONLY time I can get D2 to launch is after uninstalling it, then reinstalling. Then I can boot the game ONCE and play for any amount of time. But once I've exited the game, I have to uninstall and reinstall AGAIN to be able to get the game to launch.

I'm losing my mind here. Every other game I have downloaded launches without any problems. The ONLY game I have this issue with is Destiny 2.

1 Comment
2024/10/31
14:43 UTC

2

I'm rank 7 but Destiny thinks I'm still rank 6.

I just ranked up to 7 and have started working on the rank 8 quests, but Destiny still displays me as rank 6. I have gone to the tree in the tower and done the whole dance of ranking up. When I look at my rank progress it says I've completed the rank 6 quests. I have looked around for anyone else with this problem or a solution and I haven't found anything. Is this a known bug, and, if so, is there a way to fix it?

Edit: Not sure that this helps, but I read a post that said that completing a specific quest (I'm not sure what quest it was) that has to do with crucible in a private match would not count towards the quest goal, so could that be the problem?

2 Comments
2024/10/31
00:15 UTC

1

Switched bungie accounts from steam but progress from old account is still here.

I wanted to switch to a new bungie account so I unlinked steam and created a new bungie account with the steam account yet the progress from the old bungie account is still here. Is this because Destiny progress is tied to steam rather than bungie accounts? I'm not sure what's going on here.

Also, to clarify, I know the account is different because the usernames are different as well as having a different tag USER#0000

2 Comments
2024/10/30
17:05 UTC

1

D2 crashes immediately upon launch

For some reason, destiny 2 won’t open anymore. Upon clicking “play”, it loads into the black loading screen with the class symbols for maybe a second, then quits back to the desktop. No errors codes or anything are displayed.

I’ve tried verifying file integrity, doing a full reinstall, launching through GeForce Experience, and clearing the steam cache. I checked for corrupt files with command prompt. Drivers are all up to date. No luck.

3 Comments
2024/10/30
12:35 UTC

2

Constant Cabbage After Moving House

Hey all.

I've been playing D2 for years with no issues.

12 months ago, I moved about 500ks away and changed ISP's and got a cheap TP Link router, and bam. Constant cabbages. It's infuriating. I've even recently switched from Xbox to PC, issue persists. Issue is on both wifi and ethernet, for both people living in my place.

Destiny appears to be the only game I have any kind of connectivity issues with.

Any help is greatly appreciated, I'm so sick of losing solo runs because I get kicked after a dungeon encounter.

6 Comments
2024/10/29
23:32 UTC

2

Need Help: Game Keeps Crashing with Error Code - Marmot

So not me but a friend of mine has recently gotten into Destiny and has been trying to go through all the campaigns. One big issue: his game has consistently been crashing with a pop-up message that says something along the lines of "unreadable game content, reinstall required... etc." with the error code "Marmot". So far, the only thing that's been working for him is going to his %appdata% folder -> local temp file -> deleting Destiny 2 folder and substituting with a new one + doing a full reinstall. That seems to fix it but only for a day or so before it crashes and he has to do the whole thing all over again. It really sucks because I can tell it's frustrating him to the point of wanting to quit, so I was hoping if anyone here had a similar issue and a more permanent fix. Thanks!

2 Comments
2024/10/29
00:48 UTC

2

Is anyone else's game sound messed up?? The sound of gunfire is messed up and doesn't even make the sound half the time....turning in engrams doesn't trigger a sound...teleporting from Last City to the Helm makes no sound. [PS4]

4 Comments
2024/10/29
00:33 UTC

1

NAT type switched to Strict after years of being on Moderate

First of, i know this has been discussed several times here and i did try several solutions here with little success, however that might be because of the way this issue popped up, i don't know honestly.

With that out of the way, I've had moderate NAT for basically the entire time i've been playing since the game moved to steam with the classis Inbound/Outbound rules for firewall and with or without VPN (I use Nord). Due to the fact we've recieved the router from the Internet provider I can't set up the router the way i usually could (tried to use the router login details on it, didn't work) and I honestly worry about changing things since i am not the owner of said router.

Anyways, I've been getting strict NAT specifically with VPN recently, so i thought i'd switch to just normal Wi-Fi, which does work, however my connection just went to hell because of it. I'm talking Guardians teleporting in every match, my gun not firing and even enemies not spawning for several minutes.

If anyone could help me out that would be much appreciated. Thank you for reading!

1 Comment
2024/10/27
11:13 UTC

1

Pale Heart Crash - Bootcamp

Hi Guardians.

Before I get started, I understand I’m meant to be natively on PC, but hope you can help anyway.

Trying to move from PS4 to PC. Purchased all DLC and Season Pass on Steam.

I’ve bootcamped my Mac (only computer I have) and installed it all.

Game works perfectly fine on all activities, but crashes whenever I launch Pale Heart. No Bungie code, just app crashes. Error logs indicate RADAR_PRE_LEAK_64

I’ve completed the campaign on PS4, so I’m just trying to launch the landing zones.

I’ve tried reinstalling, checking file integrity, sfc scan, re boot camping, playing on low settings, deleting temp and app data files etc. again only crashes on Pale Heart.

Don’t know if there is a solution and completely understand if there isn’t. I use my Mac for Logic Pro and Destiny is really the only game I play anymore, and don’t want to pay PS plus just for that.

Spec are

MacBook Pro Processor: 2.4 ghz 8-core intel core i9 Graphics: Intel UHD graphics 630 1536 mb Memory: 32gb 2400 mhz ddr4

Again, thanks if you can help

2 Comments
2024/10/27
02:05 UTC

1

PS4 mongoose

I setup uPNP, nat 2. I put the ps4 in a dmz, nat 2. I take everything off, nat 2. I'm rebooting between changes. Is there a way to get nat 1 and hopefully stop getting mongoose errors?

2 Comments
2024/10/26
17:09 UTC

1

Can’t access main character because of silver purchase and cross save.

I don’t understand. My girlfriend Spacemoonbear has been crying for the last day straight because she tried to play on my Xbox with cross save instead of her PlayStation. She accidentally picked the Xbox as the active account. Now her hundreds of hour main account is inaccessible. Normally you can just deactivate cross save to fix this but we can’t because she likes buying cool looking things in D2 and spent silver, making the PS account so you can’t authenticate it. So now it says an 82 day cool down?

Are we really getting punished for spending money on our favorite game? There’s really no easy option to just switch your main active account? She’s not good with technology and this seems kind of harsh. Especially after spending $200+ on all the content, last season + this season which we will miss. Destiny has turned into a lifestyle for our friends and her and I really hope there’s a solution to this.

3 Comments
2024/10/25
23:30 UTC

1

Can’t access main character because of silver purchase and cross save.

I don’t understand. My girlfriend Spacemoonbear has been crying for the last day straight because she tried to play on my Xbox with cross save instead of her PlayStation. She accidentally picked the Xbox as the active account. Now her hundreds of hour main account is inaccessible. Normally you can just deactivate cross save to fix this but we can’t because she likes buying cool looking things in D2 and spent silver, making the PS account so you can’t authenticate it. So now it says an 82 day cool down?

Are we really getting punished for spending money on our favorite game? There’s really no easy option to just switch your main active account? She’s not good with technology and this seems kind of harsh. Especially after spending $200+ on all the content, last season + this season which we will miss. Destiny has turned into a lifestyle for our friends and her and I really hope there’s a solution to this.

1 Comment
2024/10/25
23:30 UTC

1

Unable to get to character selection screen

It looks to be loading into the game then reverts back to the title screen (Xbox)

3 Comments
2024/10/25
06:15 UTC

1

Destiny crashes when swapping from google chrome to game

Recently I've been having an issue where I go to google chrome when destiny is opened and it completely freezes my game. This happens when I go back to the game after being on chrome. has anyone had this issue or have a fix for this?

2 Comments
2024/10/25
03:27 UTC

2

Destiny 2 PC Nat type going back to strict

I got a FTTP upgrade recently and i port forward the destiny servers because i have been stuck on strict for almost 4 years now. For about 3 weeks i was on moderate nat type in destiny and now its back to strict which is frustrating as hell because the wait times for vanguard or raids are much longer then it should be from what i can tell the port forwarding is still good the security software i use doesn't interfere with destiny i don't know what to do

8 Comments
2024/10/24
23:53 UTC

1

Need help with persistent connection issues in Destiny 2

Hey everyone,

I’ve been having persistent connection issues with Destiny 2 for a few weeks now, and I’m really hoping someone here has some new ideas. I've gone through almost everything in Bungie's Network Troubleshooting Guide, but I just can’t seem to fix the problem.

Here’s a quick rundown of what I’ve tried and what’s going on:

My internet connection is stable, and I’m using a wired connection directly to my router.

I’ve tested with multiple devices and made sure my router settings (like UPnP) are correct.

I’ve also checked that my ISP isn't throttling or blocking anything related to gaming.

I keep getting error codes like BEE, WEASEL, and BAT.

I’m not willing to use port forwarding due to the reduced security that comes with opening ports manually, which limits some of the troubleshooting options.

Despite all of this, I’m still running into issues. Has anyone had a similar problem or any additional suggestions that don’t involve port forwarding? I'd appreciate any advice at this point.

Thanks in advance!

1 Comment
2024/10/24
20:42 UTC

1

Dungeon items dissapeared!

I finished my dungeon but my inventory was full. Normally I go to post to pick my items but they were not there ! Who can help me to get them? First time this happens to me!

3 Comments
2024/10/24
20:33 UTC

3

Destiny crashes and scrambles my desktop icons

The game will crash at times and now when trying to use steam overlay will crash the game and scrambles the icons on my desktop. Why is it doing this and is there a way to make this stop scrambling my desktop icons. I hate spending over an hour trying to get everything back to where it needs to be.

1 Comment
2024/10/24
08:22 UTC

1

Frame Drops on Steam Deck

I noticed whenever I am playing Destiny 2 on my Steam deck via Steam link/streaming (Bungie hates Linux, lmao), there are some times when the frames on my Steam deck drop to half (or just low fps) for a long time despite the in-game frame counter staying at a constant 60fps. I don't know what the cause is for this since my internet is fast, my PC is more than capable of streaming to my deck, and I am close to my PC and router. I also get the error code "beet" here and there as well, and long load times I noticed too. The frame drops on my deck, as mentioned, but my PC monitor displays 60fps without really dipping any lower the entire time I stream. Is there any way to work around this, or is this just a Steam link problem?

2 Comments
2024/10/23
20:52 UTC

1

Did anyone log in today ajd have their name changed?

DrDolphin420 was my old name I never changed it since d1 and today I logged in and found out my name was changed. I’ve heard others go through this today as well. What should I do? I really don’t want to use my only name change for this. I was undecided on what I wanted to change it to before. Really frustrating please get back to me.

1 Comment
2024/10/23
05:03 UTC

2

Heads-Up for Lenovo Legion Users: Network Instability Warning in Destiny 2

Hey, Guardians! I’m hoping this post can help out fellow Lenovo Legion users who might be facing the same network issues in Destiny 2 that I’ve been dealing with recently. I’ve been playing since Destiny 1 so about 10 years now and over the past few weeks, I kept getting hit with disconnections and a pop-up about “network instability.” At first, I thought it was just server issues on Bungie's side, but after getting that warning, I started to get really anxious.

After hours of troubleshooting, I discovered that the issue was with a Lenovo software called Lenovo Vantage, specifically a feature called "Network Boost". It's supposed to prioritize your network for games, but instead, it completely throttled my connection for Destiny 2 because it didn’t even recognize it as a game! So, all those error codes and disconnects were caused by this software shutting down my connection while I was playing.

I turned off "Network Boost" in Lenovo Vantage, and things have been better since. If you’re using a Lenovo Legion system and have had similar problems, I highly recommend you disable that feature to avoid more disconnections.

I got really worried after receiving that network instability warning. I've been playing Destiny for so long and have put so much time, effort, and money into it. As crazy as it sounds this game has been a saviour of my mental health, The idea of losing everything I've worked for gear, progression, paid expansions honestly freaked me out. I don’t know if Bungie would ban me over this kind of issue, but seeing that warning pop up sent my anxiety through the roof. Has anyone else faced something like this? Now that I’ve fixed my network, do you think I'm in the clear, or should I be worried? Any advice or reassurance from fellow Guardians would mean a lot! Thanks for reading, and I hope this helps someone who’s going through the same thing. See you in the Light, Guardians!

3 Comments
2024/10/22
02:21 UTC

1

FPS Stuttering/Drops

As of recent, i've been getting a lot of fps stuttering, if not downright drops while playing the game, and im not sure why. ive tried many different solutions to no avail, and i have no idea how else to fix it. could it be something with the new update?

my graphics card is a nvidia rtx 3050 if that matters

5 Comments
2024/10/22
01:42 UTC

1

Constant Error Codes and Battle-eye errors

this is only happening in things with pvp (gambit, IB normal crucible) i've had 5 gambit matches in a row now where i get bee'd twice then bat back to orbit. destiny 2 is the only game this happens, and this has been happening for over a year now, since witch-queen i think. its fucking infuriating when i literally cant play game modes. no idea what's causing it when its literally ONLY destiny 2 that has these issues. plus i get tons of battle eyes errors, it just says error then sends me to the main menu

3 Comments
2024/10/21
22:42 UTC

1

Error Codes?

Destiny 2 error code

I have tons of errors from baboon, chicken and then weasel, it happens till I can’t log into the game at all. Especially at the final stage boss of Vesper Dungeon. Now I can’t even get anything from almost win now. Did these error problems happen frequently?

1 Comment
2024/10/21
14:54 UTC

1

Destiny 2 Crashes Seemingly At Random(help plz)

Hey, I know it's a bit late but I really want to play Destiny 2 but when I try it randomly crashes with seemingly no cause. I have an Xbox series x and the game is pretty old so I don't think it is a hardware problem. I've tried re-installing, reseting my profile, manual reset on my console and even just cleaning the console but nothing seems to work. please help me.

TLDR:Destiny 2 crash, help plz

6 Comments
2024/10/21
05:39 UTC

1

discord fucked up my audio

Yo, so I'm turning to Reddit for help because I have absolutely no idea what I'm doing or what went wrong. So, a couple of days ago, I streamed gameplay for a friend of mine on Discord, and everything was alright from what I could remember, but the second I ended the stream, I couldn't hear any audio from that specific game. The same thing happened last time but with YouTube. I don't know if it was just Discord that messed it up or if it was the fact I plugged in a microphone, but something was wrong, and I'm too stupid to know how to fix it. Can anyone help me?

4 Comments
2024/10/21
03:00 UTC

1

I keep getting an error when I try to create a clan

I've wanted to create a clan of my own for a couple weeks now, but every time I try, it gives me: "Error, We've encountered an error, please try again later. (3)" and I can't figure out how to fix it. I looked into this error, and all I could find was old forums and reddit posts about it from 2021 with the same problem. I don't know why it's happening or if it has been happening for 3 years now, but I just wanted to bring some extra attention to it and hope that I could get help finding a fix.

2 Comments
2024/10/21
01:52 UTC

1

Why mouse feels unresponsive and hard to aim on destiny 2?

I just build new pc with cpu is amd 7900x3d.

Graphic card is amd rx 7900xt.

running last windows11 also tested on 10.

but when I aim it's very hard and bullets take time to hit like there is slight delay.

what's causing this?

if anyone can help me or had this issue before, please help,

5 Comments
2024/10/21
00:09 UTC

1

Numpad keybinding

So i had a question about key binding, are numpad binds supported? I have an mmo mouse and i tried to bind some of my keys to it on numpad as by default it uses normal 1-9. The problem is when i get it to bind to the numpad buttons i cant use abilities while sprinting. Is there a way to make the num buttons work or should i just use other keys

1 Comment
2024/10/20
19:24 UTC

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