/r/AcerOfficial

Photograph via snooOG

Welcome to /r/AcerOfficial, Reddit's biggest acer related sub.

A place dedicated to discuss Acer-related news, rumors and posts. As well to help those with common tech support issues. If you need technical help or just want to discuss anything Acer related, this is the right place for you.

Welcome to /r/AcerOfficial

A place dedicated to discuss Acer-related news, rumors and posts. As well to help those with tech support issues.

As we receive many tech support posts, try to help others as well.

For a faster response time to tech support related questions, /r/techsupport is the place to go to since this is a (relatively) small subreddit.

This subreddit is not affiliated with Acer. Not to be confused with /r/Aher, /r/Acer, /r/OfficialAcer and /r/AherOfficial. Do not post all caps and if you feel the need to express your dissatisfaction, feel free to do so, and why. For more extreme cases, there's the above subreddits for your shit-posting needs.

And yes, Acer's customer service isn't the best. We know. The people at /r/Aher agrees with this. Their laptops are value for money, but god bless thy soul if it's DOA/breaks down and you have to send it back.

/r/AcerOfficial

9,583 Subscribers

1

Help. I helped a friend with their acer aspire go 15

The network completely disapeared a couple of times. We tried to uninstall the wireless driver to then reload to look for changes so that it would see the wireless driver was missing and reinstall it. This was the selution many had online and worked for them. Now it's completely gone and can't get it back. We tried using the SNID to find the model and drivers. None of the three wireless drivers worked. I need someone who can help get it back

0 Comments
2024/11/12
15:04 UTC

1

Acer Swift Go 7730U vs MSI Thin A15 7535HS?

I have two options to buy from. Acer Swift Go 7730U or the MSI Thin A15 7535HS. They are just $50/₹4000 apart. The MSI being costlier, but comes with 2 years of on site warranty,. Acer just had 1 year carry in warranty. I don't even think Acer has good support in India, they don't have service centres in my location. Acer is lighter and portable, whereas the MSI is bigger, so more legible. I don't play games in laptop, Purchasing this solely for Coding. I know I don't need a GPU for my purpose, but Acer's service and not so big difference for the MSI, and the 2 year warranty on the MSI makes me lean towards it. Someone please help.

0 Comments
2024/11/12
14:27 UTC

1

Predator Triton 300 PT315 Casing replacement.

Hello! My laptop's casing broke recently and in turn, cracked the screen as well. I was wondering if where we could buy a replacement for both the screen and the shell? as the hinges are non existent at this point and I'm unable to find one on Amazon. Thanks!

0 Comments
2024/11/12
13:21 UTC

1

Acer predator x27 monitor. How do i clean the fans?

No idea how to open this thing, there's no screws anywhere

0 Comments
2024/11/12
11:53 UTC

6

Acer deals Black Friday

Got my eye on a Predator Helios laptop for Black Friday, but surely the measly 10% off on some of them isnt the end of their holiday savings? Were there bigger discounts last year or should I consider a Nitro instead or different brand? Not really for AAA gaming, I wanna play Bazaar on it next month and occasional dota/TFT

0 Comments
2024/11/12
09:52 UTC

1

iconia tab 8 a1-840fhd

Some idea what to do with this old tablet with android 4.4.2? I can’t install anything on it. How can I unlock boot loader?

0 Comments
2024/11/11
21:02 UTC

2

Acer swift 3 Issues

I was watching a video and closed my laptop to eat, when I reopened it, the screen has frozen. I could only shut it off by long-pressing the on/off button. When I try to turn it on, the screen keeps being black, I managed to make it freeze on the acer logo by plugging the charger.

How can I fix it?

1 Comment
2024/11/11
15:06 UTC

1

I think I messed up my Ethernet cord settings

Hi, I have a new Acer gaming PC and i had some wifi issues.

My download is fine, but my upload seems to be spiking or something wrong.

My upload package is 50 and i usually get around that.

But when i start lagging, it goes down to around 30.

I'd occasionally clean off malware (using CCleaner and i do also use the performance optimizer option), and i just restarted my Router but i keep getting these issues.

There was a time before when i was having download mbps issues (was 300+ before it became hardstuck 100- untill I got the ethernet into the router); and i was watching youtube videos how to change the settings of the ethernet cord and think maybe one of my settings on it i chose probably is causing me to have upload issues so.

So i'm not sure what to do at this point to improve the issue without making it worse.

0 Comments
2024/11/11
10:12 UTC

1

CHARGER PROBLEM?

I have an Acer Nitro 5 AN517-42. Yesterday, inexplicably, after disconnecting the power adapter and closing the laptop without shutting it down, it wouldn’t start up again. I tried all sorts of ways to fix it, but nothing worked. Today, strangely enough, it started up again without connecting the charger.

Now there’s a new problem: if I launch a game, I hear beeps (like when u plug the battery in), the game lags, and then the laptop shuts down.

Any ideas?”

It sounds like the laptop might have some issues with power management or the battery itself, possibly leading to system instability under load.

Thnks all

4 Comments
2024/11/11
08:10 UTC

1

Predator PH315-52 Fan Inquiry

Where can I buy the Aeroblade 4th gen NS85C28-18K16 and can it be used on both sides? Also, am I able to fit a 5th gen instead of a 4th gen?

0 Comments
2024/11/11
07:15 UTC

1

Acer predator orion 3000 p03-640

Ok so ive had the Acer predator Orion 3000 p03-640 for about a year now and I want to upgrade my cpu cooler but I have absolutely no Idea what kind of mother board it has

0 Comments
2024/11/11
02:54 UTC

1

Swift 3 battery suddenly not charging past 0

Hi, I have a Swift 3 SF313-53, which I got under two years ago. Today, after it had been plugged in for a while and had full battery, I removed it from the charger, and after about 20 minutes of use, a critical battery notification appeared, and it shut off. It can now only turn on while on the charger, and displays that it is charging, but never goes above 0%. I have tried resetting the battery with the button on the bottom, but have had no success. Is there something else I can do to fix it, or should I bring it to a specialist?

1 Comment
2024/11/11
02:30 UTC

1

Acer XF240Y Xbox series x

Hi , bought today very budget monitor (im abroad wanted to play on xbox series x). Acer XF240Y. Can someone share his settings that will help with crappy screen 😂. Currently i play cod bo6 but something seems to be wrong with this monitor.

I lowered contrast, turned off hdr anyway looks like there is some input lag plus sometimes my game get laggy( yes, im sure thats from monitor because at home never happened on good monitor).

If you dont want to share settings , please dont waste your and my time. Just settings please 👌.

Cheers 🍻

0 Comments
2024/11/10
22:39 UTC

1

Malfunctioning screen

I have a problem with my monitor. After turning it on, the image is blurred as shown in the picture. The fault lies with the monitor, not the computer itself.

https://preview.redd.it/rsxjxz5iq40e1.png?width=672&format=png&auto=webp&s=d49339e8c68bfd4807a72196c1820e771a8c3efc

0 Comments
2024/11/10
19:57 UTC

1

Acer Predator Helios 300 Internal Fans Not Spinning

Title says it all. Both fans are not spinning anymore when checking through the Predator Software.

Have anyone experienced this? I know that probably i’d have to open it up but does someone knows if those parts are replaceable or anything like that?

(Notebook obtained on 2020, out of warranty)

5 Comments
2024/11/10
17:04 UTC

0

I reinstalled windows, and now my acer extensa 215-54 doesn't show my caps lock and num lock status anymore.

So I don't have a backlit keyboard. My laptop used to show an on screen notification if it was turned on/off.

I've reinstalled windows 11 and now I don't know how to bring those prompts back.

Any help would be appreciated.

2 Comments
2024/11/10
16:56 UTC

1

A question about a monitor.

I was looking for a 1440p monitor with a high-ish refresh rate, and found the Nitro XV272U V3BMIIPRX, a monitor that states that it can go 180Hz. My concern is that it has DP 1.2 and HDMI 2.0 for video outputs, which AFAIK don't support 180Hz on 1440p. Am I wrong, or can it actually not go 180Hz?

1 Comment
2024/11/10
16:30 UTC

2

Windows Not Booting After BIOS Update Fix

Hi, For anyone who updates any windows running acer device's bios, if it fails to boot with the error "INNACCESIBLE BOOT DEVICE", all you have to do is go into your BIOS and disable VMD

2 Comments
2024/11/10
16:26 UTC

2

Laptop screen curved (Aspire lite AL52H)

1 Comment
2024/11/10
12:52 UTC

2

laptop wont charge unless turned off

hi, my laptop (aspire 3) does not charge when turned on. I need to turn it off before it starts charging. any tips?

0 Comments
2024/11/10
11:24 UTC

1

Acer Predator Helios 300 Laptop Help

Is there a way to set up the laptop so that whenever I turn it on, it's already in extreme mode? Like without having to open up the PredatorSense and manually do it.

3 Comments
2024/11/10
06:47 UTC

2

Predator PH16-71 no audio input/output when connected to monitor

So I have Predator PH16-71, when connected to the monitor via USB C there is suddenly no audio input/output devices. I have other laptops, never encountered a problem. When not connected, everything is Ok, so I have no idea really what s going on. Even bluetooth connected headphones there is no audio, always no audio input/output device recognized. Anyone went through the same experience?

1 Comment
2024/11/10
03:59 UTC

1

PredatorSense gives: "this device model not supported"

I bought Predator PH16-71 and I can't seem to be able to install the predatorsense. when I tried to click on it when it came, it gave this message "this device model not supported", then I went and unisntalled and download all the versions here https://www.acer.com/us-en/support/product-support/PH16-71/NH.QJSEG.001/downloads?sn=32507939576 and none could work, why is that? I have Win 11 Pro

10 Comments
2024/11/10
03:27 UTC

1

Acer Nitro KG241Y Sbiip 23.8” Full HD Refresh Rate

How do I get the refresh rate for this monitor up to 120fps? I’m playing on a PS5 and can’t seem to get the refresh rate faster. Thanks in advance.

0 Comments
2024/11/10
00:29 UTC

1

Acer monitor has yellow 180 in upper right corner

My Acer VG721U monitor has a mystery yellow 180 in the corner. It's 180 hz, so I figure that's what it is, but I can't get rid of it. It disappears when I open the menus.

How do I get rid of it?

0 Comments
2024/11/09
22:51 UTC

1

Power supply for acer monitor 320qr

It is 32 inch gaming monitor, where can i get power supply for this monitor ED320QR sbiipx?

I searched amazon/google and there is no clear answer to what is compatible.

0 Comments
2024/11/09
21:01 UTC

2

Need a new battery for old laptop

But my laptop is a bit old and I don't want to get one that doesn't fit. Any leads from someone who knows more than me?

0 Comments
2024/11/09
19:55 UTC

4

Black screen but keyboard is on

This is an acer predator helios 300 model N20c3, started yesterday. The laptop had been on for a while plugged in but not running any applications or games so i folded down the screen and the next time i turned it on the keyboard would light up but the screen stayed blank. Theres no battery pinhole reset on this model only the power button and ive turned it on and off many times and still same. I even let it completely die but still it gives a black screen. The fan periodically blows slower or faster. What should i do?

10 Comments
2024/11/09
18:02 UTC

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