/r/ITCareerQuestions
This subreddit is designed to help anyone in or interested in the IT field to ask career-related questions.
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This sub-reddit is designed to help anyone in or interested in the IT field to ask career related questions.
Need help getting started in to IT? We can provide advice!
Want to make a change or get that next step in your career? Let us know the situation and we can help!
PSA: Interviews are not exams. Don't cram for them. Created by /u/jeffbx
State of IT - Great Summary Response Created by /u/jeffbx
A few tips for new IT graduates and entry level Created by /u/rykker
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System Administration, Networking & Help Desk
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/r/ITCareerQuestions
I really wanna watch something but my vpn is not working what to do?
Hey guys, just wanted to share my story!
Two and a half years ago I decided to completely change from a liberal arts degree to pursuing a career in IT, starting with studying for my CCNA.
A little over Two years ago I was working for a small scale MSP walking field techs through plugging Ethernet cables into switches, making $14/hour.
A little less than two years ago I started a job with a big corporation in the area as a Junior Network Engineer, making $50k. (+72%)
A year ago I got a raise because I got a competing job offer, and got bumped to $70k. (+40%)
This month I signed a Network Engineer job offer at a Fortune 20 company at $120k. (+71%)
I am by no means an expert, but here are my thoughts on how I ended up here:
Passion is important, but (and I say this with sadness) passion alone isn't enough for success.
If you have passion for the craft, use that passion to build skill and expertise. If you have expertise, use that expertise to make an impact in your org. If you have made an impact and have expertise, get good at communicating that you have done these things and posses these skills. Communicate your success to the people who make decisions. The money will follow.
Is it common, no. Does it still happen if you work hard and are smart about where you apply your efforts (and have some degree of luck)? Yes.
When I first started getting into IT I was really passionate and had a roadmap of the certs I was going to acquire. I planned on getting my A+, CCNA, and Security+ with aspirations to get a network security role, and I would mess around on HTB and THM for hours.
But after getting into help desk and realizing how shitty I am treated by the people I am trying to help, I no longer have that drive anymore. This job has made my mental health the worst it’s been in years, today I couldn’t take it anymore, snapped back to a customer and a supervisor had to take the call, I don’t expect to have a job next week.
Not sure if it’s worth continuing down this path or finding something else, especially if I get fired from the first and only job I have IT experience in, how do I explain this to future employers?
I get job req's via email almost daily. They almost never have the salary attached. Do you tell them your expectations, or do you ask for a salary or range or budget? What is the best way to deal with this? I feel it needs to be addressed up front.
I currently have my associates in Cybersecurity and studying for my security+ cert. I was thinking about going back to school to finish out my undergraduate but seems like landing an entry level job in Cybersecurity is near impossible. Before I commit to getting my bachelor’s in it I just want to know… is it worth it or should I switch to Computer Science and learn coding instead???
Hi everyone. After numerous applications, I was able to land an interview with the Director of IT at a local health system for a Helpdesk Analyst position.
I don’t have any formal IT experience, besides obtaining a CompTIA A+ cert a few months ago and taking a Computer Systems & Repair course at a technical school while in high school. I do have a BBA and a few years of B2B sales experience, which I think could help me cover the customer service aspect of the Helpdesk role.
I want to crush this interview since it’s with the director. What are some tips that could be useful going into my first IT related interview?
Thanks!
I have 8 years exp working as various engineer roles for small companies and contractors. The knowledge I learned at some places was good, nothing special.
But I recently got into a job at a publicly traded tech (not quite FAANG level) company and holy shit, the amount of stuff I've learned in a month is insane compared to my previous jobs. Everyone seems to be an expert. The amount of kubernetes, cloud (aws, azure, gcp), container, networking, linux, etc etc. knowledge to be absorbed is very intimidating. Every single one of my coworkers had 10+ years of git history on their github account. Everyone had a personal blog, twitter account, etc. Many are part of local groups of coders, some have given speeches at kubecon. Googling their names all came up with stuff besides a generic LinkedIn profile.
It all makes sense why all my coworkers came from large companies. I was the only one who nobody knew my previous company, everyone else's was a publicly traded company that your grandma's probably heard of.
Not sure exactly what the point of this post was, just had to get this out there, that it's not just the salaries that make these places enticing (I actually made more at my previous small-time job), but it the things you learn at these places are staggering.
If you want to get a job at a place like this (meaning a bigger tech company with a large footprint in the space, I don't work for Google or anything), I would really build your personal brand up via blogs, personal projects, linkedin posts (as cringey as they are, make them technical in nature), youtube talks, etc.
I’m in an IT boot camp right now for another 5 months. Class is over by 1pm and I would like to start getting some experience in. I have my A+ and will have Net+ and Sec+ by the time the program ends. I am joining the industry with no prior IT experience and I’m finding it difficult to find anybody willing to work around my schedule. Any suggestions or is there any remote companies that’ll hire anybody to work weird shifts? Lol thanks
I would like to know if my resume is good enough for entry level help desk. I'm 19 and I've only had 2 jobs. https://imgur.com/a/4bPPUIz
I want to go into the cybersecurity field, but the college I want to go to doesn’t have a cybersecurity major, only a computer science major. Is it better to scrap that college and look for one with a cybersecurity major? Or does it not matter too much in the long run because they might be similar.
Hi I am a PCT who also has a bachelors in childhood studies. I’m looking to move to a job that is mostly desk work or IT &&’ how do I go about reaching the requirements to apply ?! Thanks!
So as is typical with MSPs, my title under the MSP is more impressive (Systems Engineer) than the consultant title I've been given in the system at the place I'm contracted out to (Sysadmin Consultant). I was hired by the MSP out of an apprenticeship (from which I graduated 6 months early) to be the on-site representative for the MSP, since its an industrial production setting and a lot of the troubleshooting cannot be done virtually.
Basically, I just want to know how to format this on the resume and more importantly which title to use? The day-to-day duties & longer term projects/accomplishments easily fit both titles and more.
Is this the right choice? I'm a Mechanical engineering graduate with 2years of career gape, thinking about pursuing networking certification(CCNA,CCNP) is this right choice?am I will succeed ?can I get a job ? how is the demand for network engineering or what are the additional skills I have to gain or else tell me better career opportunities!!
Hi Everyone, I am looking for help to get an IT Helpdesk position coming from Tech Sales. I am burned out and laid off twice now. I want to make a change into the IT space. I am looking for some advice on my resume and what changes I can make, maybe add some projects but I never done that before and I am currently studying for the CompA+ Exam.
Would love some advice, Thank you!
Hi all, I am currently in the process of putting a list together of Vendors to present to my leaders regarding a new SSO solution for my company. However I work on a team of one which is not very great for hearing other technical opinions, so I would like to source those from you all.
From your perspective, between Okta, Ping SSO, and One Login, which would you say is the better all around solution, just looking at the merits of each and not considering the cost?
https://drive.google.com/file/d/1-30Kb9e7MTKHa-xYtjOeFGfs7lQepjI5/view?usp=drivesdk
Hey there,
That's my resume. I've been trying to get a help desk position for some time but I haven't really heard back from anyone like that. I checked out an ATS scanner and my resume read really low for position I applied for. How do I fix my resume and make it good?
I have a 2nd round interview next week for a desktop support position. This will be my first IT job. I have an a+ and network+ certification and I'm about 50% through my bachelor's degree in network engineering and security through WGU.
I'm a little nervous. I'm honestly surprised I got a second interview because I felt like I blew it when I was talking about my personal experience with computers.I have a lot of personal experiences with computers (building pcs, setting up a media server with jelly fin and a raspberry pi, setting up routers for myself and friends and family, diagnosing malware, backups and reinstalling windows/Linux), but not much professional experience. I had a decently easy time with my a+ and network + certs, both took me about a month each to complete.
Do you all know any free online labs or practice tests that I could utilize to help get me up to snuff before my interview?
The person that interviewed me said to plan for the interview to take 2 hours and that the test would be about 30 minutes total.
Any tips would be appreciated, thank you!
The gist of my background is I have two bachelors, one in marketing and one in information science with a focus in cybersecurity. I want to do something cyber related because that’s what I find most interesting. I just got my Sec + a few weeks ago and I have the materials to study for CCNA but haven’t started yet. Ive been working at a dead end serving job for about 3 years now and I hate it. I need to move into my career before I lose my mind and I’ve been dumping applications into roles like help desk support, IT support etc.
I’m seeing more and more people talk about how bad the market is and there are people I see with more certs and qualifications than I do not being able to find a job. I have a few friends in the Air Force and I’ve been thinking about doing Officer training school to pretty much buff up my resume and get a clearance which in my opinion will help me a lot in my career. I’m just not the biggest “fan” of the military. My area is heavily clearance focused so again much more opportunities.
I appreciate any recommendations/advice
I am trying to figure out where I want to go in my IT career. I feel a lot of comments will say to get IT certs but if I were to do so which one? At my job right now, I am working with Cisco products. I graduated college back in 2018 and my first job was configuration management with some database background. My current job there is minimal IT work that I am doing so I feel like I need a refresher but I am enjoying working in a healthcare setting. I am very much of a on hands type of person than being in a class being taught the information. If there are any more questions about what I want to do, please feel free to ask. :)
Bsc cs from normal decent college or BE CS from tier 3 or 4 college which us better in 2024 in India
Hi guys, I just been informed I have passed to the last round of interviews that will be a 5 hours round.
Any tips on how should I prepare? What should I expect?
Thank you all in advance :)
What I’m trying to say is at what point do interviews become less of “I hope I do well and get the job!” And more or “let’s see if this company is good. I have all the leverage”? I feel early in my career I see interviews as a test for my knowledge. I always wondered how interviews go with someone that let’s say has 10 years of experience with loads of different tech stacks and industry knowledge. Our interviews would look totally different.
I was wondering if there were any options for side gigs. I am looking to really hammer away at my debt and get my life set up. I have a very good IT job, I learn and get everything I need to do at work, so looking for something to do in the off hours of work. I don't feel like doing things like door dash, hoping to use my skills with things such as desktop support, network support, and rmm management skills. Even willing to learn and try something different.
Appreciate everything
The sysadmin subreddit moderators have directed me to this subreddit, so here I am.
Hello folks, I'm a sysadmin student in her early 20s in dire need of some direction. In Europe (Spain) I'll try to be as plain and direct as possible here.
I want to find out what's better for me: either finishing my degree in sysadmin, or turning to programming. For the latter I would like to hear reasons for/against the change in career.
First things first: I'm autistic and have severe difficulty in anything math (even unable to do basic calculations by head or reading the time in analog clocks). I have very little experience in programming (learnt some C# in a gamedev course but disliked the gamedev sector, currently enrolled in a python course apart from my sysadmin studies) so I cannot say if I really like it or not.
Having cleared that, I'm top of my class in grades, my favorite field/strong point for now being databases and their management and bash scripting, but I don't know how to properly direct my career towards something interesting and personally nourishing.
I am NOT interested in the front-end sector of programming, and (I think this is also important) I am strongly driven by a solid income + learning opportunities, given that I'm pretty much poor according to the living standards of my country.
I am also terrified by network management, which I'll be studying next year if I continue in sysadmin, because I have talked to the professor already and they said there are no possible accomodations for me without an official document describing my math difficulties, which I do not have because I cannot afford a professional, and even then the accommodations would be just allowing me to use a calculator. To make things clear: I am very interested in the subject, the only problem is the professor. My learning needs and his teaching method are not aligned.
Failing network management would mean delaying getting my degree and thus delaying proper income and a job in the field, which I desperately need.
Looking forward to suggestions and advice. Thanks for reading.
I have been looking for job ever since I graduated last year and finally I got two job offers and can't decide on which one I should choose.
Option 1 is 50k help desk support job that is 50 min from where I live.
Option 2 is my dream job 72k but its in Hawaii. (Very good job on the long term)
I recently bought a house and can't decide on which one I should choose.
Which one would be better choice ?
I have been working in the IT profession for about 7 years, and I am planning on going to school for Computer Engineering and making a shift in my career once I get my degree. I am planning on staying in IT until then. Working in IT for so many years has made me rusty in math, and I really want an IT-related job that align with what I will be studying in CompE. Any advice on my next job pursuit?
Tldr: I would like advice on what else I can do to improve myself further for this position when I apply in two years time
Hey everyone,
Last week I’ve reached out to a CEO of a government agency regarding internship opportunities in cybersecurity, and I was pleasantly surprised when my email got forwarded to the hiring manager and talent manager so quickly.
After a short phone call with the talent manager today, I learned about the specific skills and experiences I should aim to acquire over the next two years to strengthen my candidacy.
I’m currently pursuing a part-time degree at a top university, and I intend to obtain multiple cybersecurity certificates, participate in Capture The Flag (CTF) competitions, and aim for a Honours GPA (easier said than done)
However, I know I’ll be competing against younger, hungry full-time students from the same school and other universities for the same internship position.
Although I am early and have already registered interest, I would like advice on what else I can do to improve myself further for this position when I apply in two years time, I have thought about following up with the manager and attending their roadshows, etc but if a manager could advise on what I can do, that would be extremely extremely helpful.
Appreciate every advice!
I thought this post may be helpful to a lot of people including myself..
Those of you who’ve been recently hired as tech support/help desk specialists.. I’m curious to see what your resume looks like?
I believe by analyzing several successful resumes, those of us trying to break in can get a better grasp of the formatting and skill set requirements that employers are seeking.
I recently got offered an interview as a Junior System Administrator and I was surprised to find that the interview was a sheet of questions that the recruiter wanted me to answer by typing it. He told me that I needed to finish it by Friday at the end of the business day. By Monday, he confirmed that I was chosen to be hired and requested my name, email, address, and contact information so that he could send it to HR for my offer letter. I responded to the email about two hours after he sent me the confirmation and then I immediately get an email from the mail delivery subsystem saying that the domain for the recruiter doesn’t exist anymore and the message wasn’t delivered. I am confused right now as to whether this is a scam or what are the possibilities as to what could have happened.
I’ve called their support and no one picked up and I asked the technical support people on who I should contact. The person gave me three email addresses that I could use and one of them had the same issue where the domain didn’t exist. The other two emails I tried to contact through still have not gotten back to me.
I was wondering if anyone else has ran into this experience before or could give me their opinion since this has been stressing me out recently lol.
Hey guys, this is more so for people who work in the cyber field but I’d appreciate any input from others as well. Currently I work desktop support onsite but recently a position opened in my company for a server and storage analyst. I applied for the position and I can pretty much say it’s a done deal. It’s a lateral movement so I’m not really getting a pay increase and I’m now second guessing myself about accepting the position. I wanted to transition from desktop support to cyber security as soon as I finish my bachelors. Id appreciate any advise or insight on whether or not I should stay where I’m at and transition to cyber or accept this new position? Thanks