/r/CoinBase

Photograph via snooOG

Welcome to r/Coinbase!

Welcome to /r/coinbase!

Coinbase Support

/r/CoinBase

339,257 Subscribers

1

But XRP. That’s it. Thank u

Buy* lmao

1 Comment
2024/12/03
01:00 UTC

1

Recently been getting a lot of scam phone calls/emails targeting my Coinbase, should I do anything special?

Been receiving a lot of phishing attempts via phone an email, targeted at my Coinbase account. I have 2FA on and Authenticator setup, so I don’t think anything’s in any immediate danger, but it is concerning to have such a high amount of attacks against me all of a sudden

Is there anything I should do to take extra precautions?

1 Comment
2024/12/03
00:59 UTC

1

Advice

Hello everyone. So I’ve been putting small amounts into XRP and HBAR. I’ve been thinking about buying about $10 worth of bitcoin everyday buying small sums for a few weeks. Is this smart for the long run? Also, should I be putting more money into XRP when it dips to increase my bag? What’s best for short and long run?

1 Comment
2024/12/03
00:58 UTC

1

Is the QuBit network Authentic?

I got into pi a few years ago and it actually became something of worth. I stumbled upon QuBit and it seems legit enough as it takes similar approaches to pi. If you decide to check it out use

Referall: Bronk

1 Comment
2024/12/03
00:49 UTC

1

Cardano ADA cannot be un-staked on coinbase. WTF?

Yes, I know I shouldn't have staked on coinbase. I was new to all of this a while back. Now that I'm learning and looking into it, there is no way for me to unstake my ada on coinbase. There is no button, tab or link to click to unstake, only the option to stake more. I've checked on my mobile app on my android phone, as well on my PC using google chrome and brave. There simply is no option anywhere to unstake. Yes, I know there's supposed to be a 2 day waiting period, but there's literally no options or anything to click to start that process. And of course I cannot sell any of the ADA that I already have staked.

Anybody else having this problem or have any ideas for a solution?

3 Comments
2024/12/03
00:44 UTC

1

COINBASE issue with USD balance

My USD balance is $1700. Earlier today it said $1300 would be available by 4PM. And $400 will be available on the 6th.

However, my available balance is ranging from one dollar to $11 and isn’t going up to the $1300 that was supposed to be available today.

Therefore, I am unable to withdraw or buy other crypto on the Coinbase wallet app. Has anyone else had this issue and if so, when will my money be available?

2 Comments
2024/12/03
00:37 UTC

2

Withdrew with no problems

Sold $10k worth of Cardano on Saturday, withdrew the full amount that same day. All funds deposited in my bank account today. No problems.

1 Comment
2024/12/03
00:29 UTC

1

I HAVE BEEN ON HOLD FOR 8 HRS

I don't get it do real support agents on coinbase even exist this is ridiculous. My funds are locked on my account as my account is temporarily disabled from sending and receiving crypto due to an owed balance. It's been a month now so the owed balance should have been paid by the existing crypto on my account. Please someone reach out and help.

8 Comments
2024/12/03
00:20 UTC

1

Coinbase Customer Service Scam Phone Number? 909-288-1611

I just googled coinbase customer service phone number and got 909-288-1611 from the AI results (not from a website link). I called it and the guy on the other end kept asking me a bunch of weird questions so I double checked to make sure I got the number right, and it was. The guy kept asking me weird questions, so I googled "909-288-1611 coinbase phone number" and the AI response said that there was no reason to believe that it was coinbase's phone number and that it may even be a scam number! In case it is, hopefully this will help folks find it out more easily. All I gave the guy was my email and phone number. I'm good, right? I've got 2FA of course, but are there any extra steps I can take to beef up security? Man, this s--t is getting outta hand...

2 Comments
2024/12/02
23:59 UTC

1

Pepe sent to a random address ?

I sent pepe to my metamask address, i ONLY sent 1 dollar, however it took away 8 dollars from my coinbase account. When i checked my metamask, i ONLY received the amount i wanted to send(1 dollar) but havent received the other 7 dollars that was sent for no reason, when i went to etherscan to figure out where My pepe magically went, it was a Wallet with 6000 eth. Is this some type of glitch, hack or something? Im relatively new to this space and have no idea What has happened.

3 Comments
2024/12/02
23:56 UTC

1

Think someone tried scamming me

888 4154930 number called saying someone tried logging into my account. I hung up and couldn’t find a number linked to Coinbase that matched that. Just putting it out there for people to know

3 Comments
2024/12/02
23:42 UTC

1

XRP

I wanted to buy into XRP last week when it was $1.30 but I didn’t and now I’m kicking myself now that it’s almost $3. Do you think it will go down soon or only go up from here? I don’t have a lot of money I can put into it so I wanted to wait until it got lower, but now I feel like I’m screwed.

7 Comments
2024/12/02
23:22 UTC

2

What's the best way to get lower gas fees?

I recently bought alt coins that I could only find on Coinbase Wallet. They are on the Ethereum network. One thing I noticed afterwards is that the "Cash out" option is grayed out. Just to test, I looked at swapping one type of coin to Ethereum and the gas fee was a whopping $400 at 12pm. I'm holding for now, but when the time comes to sell what would be the best and cheapest way to cash out?

3 Comments
2024/12/02
23:15 UTC

2

My account review is not getting completed

Hello,my account says under review fro few months now. I have provided all the details needed to complete my verification. I have not been able to trade anything or get my money back. Please look into this

2 Comments
2024/12/02
23:13 UTC

1

Funds on Coinbase, but lost wallet information... what do I do?

Well, I used personal information to create an account on both Coinbase and Coin Wallet... I have since then lost my phrase to recover Wallet.... what can I do to fix?

2 Comments
2024/12/02
23:10 UTC

1

"This asset is on Base"

100%newbie here. I attempted to receive USDC from my coinbase wallet to my Trust wallet and I can't find it. I copied the looong number on Trust to receive into Coinbase to send. The transaction says it was successful but the funds aren't showing up in either wallet and there's a note that reads"this asset is on Base". How do i find Base? Lol. I'm super confused and frfrustrated. Any help is appreciated. Cheers

1 Comment
2024/12/02
23:07 UTC

1

Is 0.5% card cashback quietly being cancelled without notice?

Coinbase card support doesnt respond. Phone support to 1-888-908-7930 has a recorded message that says phone support is unavailable.

This is not the kind of support you want when you are having an issue with your card. This is the same number printed on the back of the card. So make of that what you will.

Now live chat support: if you choose "coinbase card", you are redirected to call "live support" at the same 1-888-908-7930 number. And the chat session will auto-end. You must start a new chat.

If you just choose "something else" the chat times are now 285 minutes countdown.

----------- actual issue ----------

There is some sort of bug in the coinbase card rewards system. The card rewards expired and i'm supposed to be able to select a new coin to receive rewards from.

  1. the list of reward coins to choose from has been deleted. Only the previous reward coin USDC is visible, but the word "Expired" is next to it.

There is no option for me to select anything new as a reward. So the reward option is stuck on "select a reward".

  1. If a coin must be selected, why not just auto-select the next reward coin? I could always select a different reward, but at least i would get something.

I should only need to opt-in to cashback rewards one time. And from that point forward everything should be automatic at that point (earning 0.5% cashback).

But the coinbase card support being non-existent or acting funny is a bit concerning. I dont think i will use them except at reputable merchants. Will use regular bank debit card where i can still get a real person to dispute a transaction.

I couldn't even imagine the dispute process with coinbase card support with

Oh FYI: the lack of phone support thing for coinbase card has been ongoing at least since i got the card a couple of months ago. That is not new. The 285 minute chat wait times is new though.

1 Comment
2024/12/02
23:06 UTC

1

Help

Purchased Solana through Coinbase wallet. And the transaction never appeared. Been going back and forth with support. Crazy thing is i even bought it there before and it was available immediately.I’m never using that wallet again.

1 Comment
2024/12/02
23:04 UTC

0

USDBC - is this real?

I recently used SushiSwap to do a CrossChain swap. I believe the swap failed and gave me USDBC. Is this token legit?

Contract Address: 0xd9aaec86b65d86f6a7b5b1b0c42ffa531710b6ca

2 Comments
2024/12/02
23:04 UTC

1

Timeframe

Hey everyone, I’m new. So on November 21st I created an account. It still says under review for approval after I did all the required stuff. It is now December 2nd. Is this normal? Did I fuck up? Please help, I’m on the customer service line and wait time is 4 hours. Any help would be appreciated

1 Comment
2024/12/02
22:59 UTC

3

"We understand that your time is valuable"

CHAT TRANSCRIPTS: " - Your estimated wait time is more than 4 hours. To continue to wait, please send us a message. Otherwise, we will disconnect your chat session.

  • Thank you for confirming. We understand that your time is valuable. You will be routed to the next available agent.

  • Your estimated wait time is 279 minutes. "

Multi-billion traded company assisting gov. in crypto regulations and that's the customer service management you get. CB laughing at their customers.

I get customer service and resolutions instantly at #Wealthsimple. Can't wait for them to expand their crypto division!

1 Comment
2024/12/02
22:57 UTC

3

Coinbase Fees

Coinbase fees are ridiculous. I make a purchase and I’m already down 3% without the price moving.

2 Comments
2024/12/02
22:56 UTC

1

Can’t verify address

Can somebody help or had the same issue? I’m trying to get my address verified for 6 months now.

Everytime i upload a bank statement coinbase says it’s verified and I can continue. But everytime when i click on the continue button it redirects me to verify again. Its super annoying because it’s an ongoing loop. I already got in touch with coinbase on X but they keep saying their apologies and that I have to keep trying or that my statements are to old. Which isn’t true and just a wack answer. Instead of giving me a solution or look into my acc.

I’m based in Europe.

Does someone have the solution?

1 Comment
2024/12/02
22:56 UTC

8

I just found out CoinBase has the absolute worst customer service I have ever experienced from ANY company in my entire life.

Here's an exerp from me literally waiting around all day to speak with someone because I'm having issues buying crypto on an account I've had since 2017. Long story short, I deposited thousands of dollars. The funds are being held and I cannot use them until the end of the week, and there is no way for me to buy the specific crypto I want until then. I reached out to customer support to see what my options were as far as being able to buy and this is the result.

Obviously leaving a lot of the conversation out to remove PII but this was starting at around 10:00AM this morning and ending just now at 5:20PM:

You can still buy, sell or trade the funds through Coinbase. Holds can be active up until 11:59pm PST on the date listed.

Please note that once a deposit has been initiated, it cannot be canceled. After the hold lifts, you can transfer funds back to your bank if needed. Unfortunately, customer support cannot remove or expedite this hold as it's external to Coinbase. Thank you for your patience!

11:33 AM

human

11:56 AM

There's currently no way for anyone at Coinbase to expedite or remove your hold. Please review when your funds will be available above. Holds typically clear at 4:00pm PST on the date listed.

11:56 AM

human

11:56 AM

Just a moment.

Your estimated wait time is more than 3 hours. To continue to wait, please send us a message. Otherwise, we will disconnect your chat session.

11:57 AM

ok

11:57 AM

Thank you for confirming. We understand that your time is valuable. You will be routed to the next available agent.

Your estimated wait time is 226 minutes.

11:57 AM

Your estimated wait time is 218 minutes.

12:02 PM

Your estimated wait time is 216 minutes.

12:07 PM

Your estimated wait time is 208 minutes.

12:12 PM

Your estimated wait time is 206 minutes.

12:17 PM

Your estimated wait time is 196 minutes.

12:22 PM

Your estimated wait time is 196 minutes.

12:27 PM

Your estimated wait time is 184 minutes.

12:32 PM

Your estimated wait time is 181 minutes.

12:37 PM

Your estimated wait time is 180 minutes.

12:43 PM

Your estimated wait time is 180 minutes.

12:48 PM

Your estimated wait time is 180 minutes.

12:53 PM

Your estimated wait time is 180 minutes.

12:58 PM

ok

01:00 PM

Your estimated wait time is 170 minutes.

01:03 PM

Your estimated wait time is 169 minutes.

01:08 PM

Your estimated wait time is 168 minutes.

01:13 PM

Your estimated wait time is 162 minutes.

01:18 PM

Your estimated wait time is 159 minutes.

01:23 PM

Your estimated wait time is 159 minutes.

01:28 PM

Your estimated wait time is 153 minutes.

01:33 PM

Your estimated wait time is 152 minutes.

01:38 PM

Your estimated wait time is 151 minutes.

01:43 PM

Your estimated wait time is 150 minutes.

01:48 PM

Your estimated wait time is 150 minutes.

01:53 PM

Your estimated wait time is 140 minutes.

01:58 PM

Your estimated wait time is 136 minutes.

02:03 PM

Your estimated wait time is 135 minutes.

02:08 PM

Your estimated wait time is 133 minutes.

02:13 PM

Your estimated wait time is 132 minutes.

02:18 PM

Your estimated wait time is 130 minutes.

02:23 PM

Your estimated wait time is 129 minutes.

02:28 PM

Your estimated wait time is 126 minutes.

02:33 PM

Your estimated wait time is 122 minutes.

02:38 PM

Your estimated wait time is 119 minutes.

02:43 PM

Your estimated wait time is 117 minutes.

02:48 PM

Your estimated wait time is 115 minutes.

02:53 PM

Your estimated wait time is 115 minutes.

02:58 PM

Your estimated wait time is 110 minutes.

03:03 PM

Your estimated wait time is 108 minutes.

03:08 PM

Your estimated wait time is 106 minutes.

03:13 PM

Your estimated wait time is 105 minutes.

03:18 PM

Your estimated wait time is 101 minutes.

03:23 PM

Your estimated wait time is 99 minutes.

03:28 PM

Your estimated wait time is 93 minutes.

03:33 PM

Your estimated wait time is 89 minutes.

03:38 PM

Your estimated wait time is 83 minutes.

03:43 PM

Your estimated wait time is 78 minutes.

03:48 PM

Your estimated wait time is 76 minutes.

03:54 PM

Your estimated wait time is 69 minutes.

03:59 PM

Your estimated wait time is 66 minutes.

04:04 PM

Your estimated wait time is 57 minutes.

04:09 PM

Your estimated wait time is 56 minutes.

04:14 PM

Your estimated wait time is 56 minutes.

04:19 PM

Your estimated wait time is 51 minutes.

04:24 PM

Your estimated wait time is 45 minutes.

04:29 PM

Your estimated wait time is 44 minutes.

04:34 PM

Your estimated wait time is 34 minutes.

04:39 PM

Your estimated wait time is 33 minutes.

04:44 PM

Your estimated wait time is 25 minutes.

04:49 PM

Your estimated wait time is 23 minutes.

04:54 PM

Your estimated wait time is 20 minutes.

04:59 PM

Your estimated wait time is 11 minutes.

05:04 PM

Your estimated wait time is 11 minutes.

05:09 PM

You'll be connected to the next available agent. Please confirm that you'd still like to connect with an agent by sending us a message. Otherwise, the conversation may disconnect.

05:14 PM

ok

05:21 PM

This chat is now closed

Needless to say, once this is over and I get my money back I'm NEVER using this garbage again,

28 Comments
2024/12/02
22:30 UTC

1

Transfer crypto from Coinbase to Crypto.com fees.

I tried to initiate a transfer over $5K worth of crypto from my Coinbase account to my crypto.com wallet and it look like it would only transfer a little over $4K, which was about 1K short of what I was trying to transfer. Were they trying to charge me over $1000 for that transaction?

2 Comments
2024/12/02
22:20 UTC

1

Access to Account

Hi folks,

I have a Coinbase account where I made larger investments in 2021. In the meantime, I was required to complete additional verification. I ignored the emails (a mistake on my part), but now I want access to my account.

When I open the app on my smartphone, it displays a message explaining that I need to verify my account. However, when I tap “Continue,” it tells me I am on a waiting list. I can only tap on "Understood“

I can’t access my account on the desktop either. When I try to contact support via chat, it says the wait time is over 4 hours or (like today) 45 minutes, but even after 2 hours, the wait time still shows as 45 minutes.

The German phone number doesn’t work either, and Coinbase no longer allows contact via email.

Does someone know what I could do?

4 Comments
2024/12/02
22:19 UTC

2

Frozen Account. No Customer Service!?!

I am extremely frustrated with the lack of support regarding my frozen account. It says I need to make a payment to unfreeze it, yet the system won’t allow me to pay.

On 11/16/24, I deposited $500 USD via bank transfer, which cleared, but my funds have been frozen ever since. I’ve reached out through email and phone multiple times, but customer service is completely unresponsive….or possibly non existent?

This has gone on far too long. I’m worried my funds are tied up indefinitely, and this is unacceptable. I need some help immediately. Is anyone able to offer any guidance on how I can escalate this further?

5 Comments
2024/12/02
22:19 UTC

1

ASIA WAKING UP TO INVEST IN HBAR 🤩👏🙏

The market opens 12am GMT in Asia and HBAR is looking to be the next major investment by Asian Investment Firms such as Carlyle and Oaktree. Now is as good a time as any to buy HBAR if you weren’t living under a rock 😛

1 Comment
2024/12/02
22:10 UTC

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