/r/Alienware

Photograph via snooOG

Welcome to the unofficial community for Alienware. We are not an official Dell sub.

Please read the rules and FAQ before posting. Thanks!

*If you have an official support request or problem, please use the stickied support thread at the top of the page. /u/AW_Support is there to help answer your questions and provide official Alienware support. The mod team does NOT work for Dell and or Alienawre, please don't message them directly for support issues. If you would rather, you can contact Dell/Alienware on their official support forum here or on their official Facebook page. There is no official support on this page. *

 

 

A community to discuss everything Alienware, from laptops to desktops to gear.This is not an official company subreddit. If you have a problem please contact Alienware through proper phone support, Social media or the stickied support thread. Official support will ONLY come from /u/AW_Support .

 

  • Please no selling in this sub-reddit! There are other places for that.

  • Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop!

Please email awsocialmedia@dell.com if you have any major issues!

Check out these other awesome reddits:

Alienware's Official webpages

 

Please keep the discussions civil. We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning.

/r/Alienware

85,694 Subscribers

1

Is it worth it to upgrade the screen of an M15R7

I am using an M15R7 from 2022, just started using it, was wife's laptop previously.

My previous laptop is an Asus ROG GL502vs from around 2016-2017, but with the great spec of having a 4K screen. Now I know a 4K screen is an overkill for a 15" laptop, but the change from 4K to FHD (even with the 165hz refresh rate) is just a little annoying, everything looks pixelated and when I move things around my external 4K screen and the laptop's screen it's just the opposite of eye candy.

From what I remember there wasn't a 4K option for the laptop, but I found this one. QHD is acceptable and the 240hz would sound as an upgrade.

Has someone done this?

0 Comments
2024/10/31
18:28 UTC

7

Are these vents? Can I run laptop with lid closed?

I want to use the laptop connected to a monitor and keyboard and close the lid to the laptop while doing so. Are these vents that need to stay uncovered while the laptop is operating?

12 Comments
2024/10/31
17:20 UTC

1

Coil Whine AW3423DWF

Hello

A little more than a year ago, I purchased an Alienware AW3423DWF directly from the Dell store. I’m very satisfied with the screen itself, but there has always been a slight coil whine that has worsened significantly over the last few months. It is now really audible, and I'm considering purchasing another screen. I spend hours working with this screen, and it drives me nuts to hear this constant hissing sound...
I realized a couple of days ago that the only way to make it disappear is to switch to a 100hz instead of 165hz refresh rate, but it is not what I paid for. I'm very used to the comfort of the 165hz rate, even just for work.
Is anyone else experiencing the same issue? Is there anything I can do?

Thank you

0 Comments
2024/10/31
16:40 UTC

1

Visual glitches on new AW3225QF

Hi guys, just got this new monitor yesterday and I noticed this glitch of a few pixels in a column flickering, see pic below. However it DOES NOT glitch over the monitor's own menu

Did anyone have this issue before? Trying to pinpoint the cause before I think about returning it.

0 Comments
2024/10/31
15:28 UTC

1

Alienware command center bug!

When launching a game on my alienware r16 the color changes on performance mode but when exiting a game the color does not change back to default color purple until i open up awcc

2 Comments
2024/10/31
12:58 UTC

1

Bios update problem

Went to update the bios, then later on saying something happened to my pin. Which I can’t move on because the wifi is not popping up not letting me connect.

0 Comments
2024/10/31
12:55 UTC

1

Original m17x Lighting issues

Hey guys i recently dusted off the old m17x for a revival, all the lighting worked fine orginally but once i reinstalled Windows 7 SP1 the lighting came off, this is fine i know it needed .Netframework 3.5+ and the command centre!

After installing all the relevent drivers (windows 7 sp1 is from Internet archive for the m17x) it still runs into errors and cant start the lighting back up! someone help!

0 Comments
2024/10/31
11:19 UTC

1

Alienware m15 r6 thermal pads

Does anyone know how thick the tharmal pads on an Alienware m15 r6 are? i need to replace the old ones but i don't know what thickness i need and forgot to check the last time i had the cooler off

0 Comments
2024/10/31
09:42 UTC

0

M15 r6 wont turn on after sleep mode

So I left the laptop on for like an hour and it went to sleep mode after when I came and tried to wake it, it won't turn on at all, please give me an solution fast.

9 Comments
2024/10/31
09:38 UTC

0

My W key keeps getting pressed after i let go

I have also removed the cover of the key, which is the W to take a look at the rubber beneath it, everything is in order, clean, no debris or crumbs of food, no dust or hair, no damage at all. What makes me really confused, is that when I removed the W piece, the problem went away, when I put it back in the problem persisted. And it only happens after like 30 minutes into the game or so.

I'm using a gaming laptop Alienware.

Any help would be appreciated.

1 Comment
2024/10/31
08:24 UTC

1

Alienware x14 R1 wouldn't charge

So my laptop decided to stop charging all of a sudden. I know for sure that battery is healthy. It is stuck at 3% but turns on fine when its plugged like a desktop, but wouldn't charge. I tried with multiple power cords but no luck. Any faced such issues?

1 Comment
2024/10/30
23:52 UTC

1

Best compatible graphics card

So I found my old beefy 2017 Alienware 18 laptop and it has a intel hd 4600 graphics card. What is the best card that's compatible with this system and how would it hold up to current high end Walmart equivalent game laptops? I mean a gaming laptop that would go for about $980 at Walmart currently

1 Comment
2024/10/31
00:26 UTC

1

Snaptap/socd

Does the alienware m15r6 come with hardware socd/snaptap?? i noticed that if i pressed one button then the other, it would cancel out.

0 Comments
2024/10/30
22:24 UTC

1

Dual Booting Alienware after Intel microcode BIOS fix update

Hi, I just got an Aurora R16 with i9 14th gen. The first thing I did was to install that BIOS update, seems like there was a new one launched on Oct 22nd. I am planning to dual boot this PC and have about half the SSD (500GB) for Ubuntu. I was wondering if that would somehow break the microcode fix, since dual booting will install GRUB. I am not too familiar with the details of the computer systems yet, from what I recall the microcode fix is sent out through the BIOS update and GRUB shouldn't technically cause failures to happen, but if anyone has had issues in installing Ubuntu or afterwords in using Nvidia graphics I would love to hear them

0 Comments
2024/10/30
21:42 UTC

1

Which AMD GPUs are compatible with the Aurora R11 in 2024?

I would like to upgrade the graphics card in my Aurora R11 but as usual, all of the Nvidia options are scalped so their prices are through the roof. The AMD cards are comparatively much more affordable for a machine that I'd eventually like to upgrade from, but for now I'd like to know if there are any options that can competently run more recent game releases. The only AMD cards I could find listed were ones that released before 2020.

0 Comments
2024/10/30
21:28 UTC

1

Upgrade my GPU

I have a R15 AMD RYZEN 7700 that came with a GEFORCE 3050 OEM(BLEH) I have an INTEL ARC A580 that I've installed, downloaded the drivers removed my nvidia drivers, but ARC control won't open. The new GPU is performing fine and communicating all the information is has to share in task manager just fine. Anyone ever tried one of these. I've read it works in places and then I've read in places it doesnt.. please help

1 Comment
2024/10/30
20:53 UTC

1

X16 R2 4080 TimeSpy Score low?

I just fired up this new X16 R2 with 185h and 4080 and was surprised to see it only reach 16500 in TimeSpy. I expected closer to 18000 or at least 17500. TimeSpy tells me this is excellent which leads me to believe this is may be the expected score from a 185h + 4080 machine. Can anyone else with an X16 R2 share their results? It is much appriciated.

0 Comments
2024/10/30
20:51 UTC

1

My Problematic M17 R5

I been using m17 r5 for the past year. I bought it from best buy. Ive been having trouble with its since the first that that i bought. At first few months, the trouble was stuttering. Whenever I use computer it was stuttering randomly especially in the games it affects my game performance a lot. So I contacted with support and they did some troubleshooting and decided to change my motherboard in my house. They sent a technician to my house and he tried to change it but after changing it, he f*ked up the computer and couldnt fix it properly, and had to send it to alienware. Then what happened is they did some troubleshooting shooting with the new motherboard that they replaced and DECIDED TO SAY THAT MY GPU WAS THE PROBLEM. But the problem is that was brand new motherboard. But i didnt say nothing because the support team was talking like ai and whatever i tell them they were replying like chatpgt. And they i believe purposefully act like they didnt understand what I meant. My computer came back and after couple months, my boot started to glitch. Whenever i power my computer on it stuck on alienware logo and i have to turn it of and on again couple times, at certain point it started to ask my bitlocker recovery key. But again after turning it of and on it magically disappeared. But for the last couple months, its been glitching every single time i power up my computer and cant really find what the problem is. I cant send it to warranty because its due. And also i cant buy something new and sell this because i use my computer in daily basis and even couple weeks without it will affect my life and me doing my tasks a lot. And i dont have money to do that. Paying 1200$ for a laptop that has terrible performance and with zero reliability, was the biggest mistake of my life. I thought i was going to use it forever but the only the first year and its already done. What a shame. My first computer was dell, used it for 6-7 years with no issue, but this? I still cant believe how bad could someone make a product like that. I can send every single proof, messages with support, tickets, the glitch, stuttering. Have all the evidence. My only concern is if something goes wrong with the computer ill lose every file that i have.

1 Comment
2024/10/30
20:13 UTC

1

Alienware R10 2,1 Blinking Error - Need Help!

Hey everyone,

I’m hoping someone here might be able to help me out. My Alienware R10 is having an issue where it won’t boot up. The power button blinks in a pattern of 2 short blinks and 1 long blink (2,1 error code). From what I’ve gathered, this seems to be an issue related to a “CPU failure,” but I’m not entirely sure what that means or how to fix it.

I’ve tried a few basic troubleshooting steps, like unplugging and plugging back in, checking the RAM, and making sure all the cables are secure, but no luck so far. The machine is fairly new, and I’m really hoping I won’t have to send it back for repairs.

Has anyone else run into this problem? Any advice or solutions would be greatly appreciated!

Thanks in advance for any help!

2 Comments
2024/10/30
21:25 UTC

15

What is the name of the font on the Alienware keyboard?

5 Comments
2024/10/30
20:06 UTC

1

Alarm went off on Alienware Laptop said Hard Drive Not Installed.

Computer was on in screensaver mode, I was asleep and alarm woke me up from laptop going off. Flipped the screen up and Error Message said Hard Drive Not Installed and to power down computer. I turned the computer off and when I turned it back on it offered recovery mode or to load windows so I clicked to load up windows like normal and computer is working just like it should and always have. Was wondering if anyone else has experienced this and if it was just a random fluke/glitch or I should be worried about this happening again and if there's any preemptive thing I need to do to prevent it in the future?

0 Comments
2024/10/30
19:31 UTC

1

I thinking of buying an Alienware x14 thoughts?

Hello I’m looking for advice from people who have already bought one is it good for light gaming and mostly coding and a little bit of ai work?

0 Comments
2024/10/30
19:01 UTC

5

Using ptm7590 on GPU and CPU? Has anyone tried this instead of thermal grizzly

Hi all after seeing some posts on here I'm going to buy the PTM7590 the question I have has anyone tried Using ptm7590 on GPU and CPU? Has anyone tried this instead of thermal grizzly

8 Comments
2024/10/30
18:10 UTC

1

Crazy noise and shaking in Alienware m17 r4

A few weeks ago I began hearing weird noises and vibrating from my laptop. I opened up the case and removed (a lot) of dust out of the fans which seemed to have worked for a bit. In the past 3-4 days the noise has come back and much worse, but the laptop is much cooler. I'm wondering if one of the fan blades is bent, or if a piece of plastic or something got in the fan, although the shaking is more towards the front of the computer where the track pad is then closer to the fan. Anyone come across anything like this or have any suggestions?

0 Comments
2024/10/30
17:23 UTC

1

what is the best alienware for the aga?

is it the area 51 r2?...i have noticed some m17 with very similar spec to area 51

1 Comment
2024/10/30
15:47 UTC

1

Can someone help me?

Needs to know what internal storage is compatible with my Alienware m16 r2. I’m a noob when it comes to oc but have installed a heatsink m.2 for my ps5. I’m looking for a 2tb in the us. Can someone link me to some good and compatible memory?? Searched online for hours and couldn’t find one that I knew would fit for sure

9 Comments
2024/10/30
10:41 UTC

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