/r/Alienware

Photograph via snooOG

Welcome to the unofficial community for Alienware. We are not an official Dell sub.

Please read the rules and FAQ before posting. Thanks!

*If you have an official support request or problem, please use the stickied support thread at the top of the page. /u/AW_Support is there to help answer your questions and provide official Alienware support. The mod team does NOT work for Dell and or Alienawre, please don't message them directly for support issues. If you would rather, you can contact Dell/Alienware on their official support forum here or on their official Facebook page. There is no official support on this page. *

 

 

A community to discuss everything Alienware, from laptops to desktops to gear.This is not an official company subreddit. If you have a problem please contact Alienware through proper phone support, Social media or the stickied support thread. Official support will ONLY come from /u/AW_Support .

 

  • Please no selling in this sub-reddit! There are other places for that.

  • Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop!

Please email awsocialmedia@dell.com if you have any major issues!

Check out these other awesome reddits:

Alienware's Official webpages

 

Please keep the discussions civil. We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning.

/r/Alienware

88,326 Subscribers

6

Problem with screen distortion and lines?

Just bought this beautiful m16 from Best Buy. It worked fine for the first day although I did notice the screen lines flickered quickly then went back to normal. Now the second day and it is just about permanently looking like this. The vertical lines shake a little bit and if I play with the laptop hinge I can sometimes get it to go back to 100% normal but it almost instantly goes back to this the second I touch the laptop it's very sensitive. Is there an easy fix for this or something I can do myself? I'm not sure if I have the tools to open this up or if that would work. Worse case scenario I can return it but I am traveling and not near a Best Buy at the moment so l'd like to have this fixed sooner than later so l can use it. Thanks for any advice.

13 Comments
2025/02/01
01:27 UTC

1

Alienware M18 R2 RAM Upgrade

Finally think I got my cursor freezing issue out of the way on my new M18R2 and ready to upgrade the RAM. When I bought it on sale it included 16GB. Was just going to buy 64GB but now thinking maybe 32GB is enough? Thoughts/suggestions?

This is what I was looking at: https://www.amazon.com/gp/product/B0BLTG7TN6/ref=ox_sc_saved_title_6?smid=ATVPDKIKX0DER&th=1

0 Comments
2025/02/01
00:32 UTC

1

Weird electrical noise with my M18 R2 – Anyone else experiencing this?

Hi everyone,

I just received my M18 R2 and noticed some strange behavior. When the power adapter is plugged in, the PC makes a weird noise whenever I use an external mouse (I've tested both wireless and wired). However, if I unplug the power adapter, the sound disappears.

Interestingly, there's no strange noise when I use the built-in trackpad instead of an external mouse. Also, even when I'm not using the mouse or doing anything, the PC emits a slight electrical noise when the power adapter is connected.

Has anyone else had this issue or experienced something similar? Any advice would be appreciated!

Thanks!

0 Comments
2025/01/31
22:18 UTC

1

Alienware 15 R4 no display

2 red lights, 7 blue lights.

I replaced the entire top lid/lcd with a new one and still not getting any video even by hdmi.

Any ideas?

0 Comments
2025/01/31
21:46 UTC

0

Is Area 51 getting AMD cpus or is Dell giving up on this generation?

Cause ultra 285k is just the worst you can think of for gaming. It does no upgrade compare to the previous gen and only cuts the power in half. Can’t think of it playing games compared to 9800x3d. What is Dell actually doing? Locked into some contracts they can’t shake off with Intel?

10 Comments
2025/01/31
19:27 UTC

1

AW2725QF Xbox question

I’m thinking about getting this monitor for my series X (pc coming soon) Does anyone use this monitor for their series X? Does it check all the HDR requirements for Xbox?

0 Comments
2025/01/31
19:06 UTC

2

Monitor question

Hello all,

I have a really dumb question : can an alienware desktop (R16) be connected to a non-alienware monitor (Asus) ?

I know pretty much nothing about PCs.

Thank you

4 Comments
2025/01/31
19:11 UTC

10

Laptop fan

How do I fix this w/o going to a store and have them fix it?

3 Comments
2025/01/31
18:32 UTC

7

Area 51 5080-5090

Does anyone know when they’ll release the Area 51 with 5090? From what I’ve seen the 5080 isn’t worth getting

19 Comments
2025/01/31
17:52 UTC

1

Considering Upgrading Aurora Alienware R10 GPU

Hello!

I'm looking to upgrade my GPU on an Alienware Aurora R10 from the base AMD Radeon RX 5700 to an NVIDIA RTX 4060.

My current specs are:

AMD Radeon RX 5700

AMD Ryzen 7 3700X

64GB DDR4 RAM (I use it for music production as well as gaming and some of those plugins are very RAM hungry)

1 256 GB SSD (will probably look to upgrade to bigger in the future)

1 1TB HDD (will definitely upgrade in the future)

1 2TB SSD

Anything else is the base R10 model as I've not changed anything.

I'm not too knowledgeable about this but this is what I've seen:

- I have a 550W PSU that came base with the model which seems to be enough considering the CPU.

- From what I see the maximum length of the GPU can be 267mm where the 4060 has a length of 240mm.

Is there anything else I should get alongside the GPU in order to help insert/make it compatible? I am open to other suggestions as well, but I'm limited to spending it on Argos (as I have a gift card for there 🤣) and my budget is £300.

0 Comments
2025/01/31
17:30 UTC

6

Upgraded Aurora R16 to RTX4090 now get Top Fan 1 & 2 Failure

Like the title says, I upgraded from the RTX 4070 Super to an RTX 4090. I know some of you are going to say it wasn't worth the upgrade, but I needed more VRAM, and I didn't want to have to fight for a 5090. Nevertheless, the GPU works fine, but on boot, I get "Top Fan 1 Failure", and "Top Fan 2 Failure". All fans are spinning, and I haven't seen any temperature issues. I can click continue to boot into windows and everything operates fine. However the message displays every time I restart the computer.

First question: Which fans are Top 1 and Top 2?
Second: Why are they failing? Am I drawing too much power for the GPU?
Third: Is there anyway to fix this?

This is a 1000W PSU, it only had two 8 pin connectors, so I had to add 6pinX2 to 8pin cable to get the third power connector for the 4090 (MSI only has 3)

Any advice would be appreciated, thank you!

35 Comments
2025/01/31
16:33 UTC

3

Alienware aurora r12 gpu upgrade?

I have a 3090 gpu. Runs most games amazing but wanting to put in a 4090. My psu is 1000 I bought the maxed out r12 of that time and upgraded ram to 64gb. Nothing else done. Wanting to find the right gpu to change it with. Any helps would be greatly appreciated.

🙏

Specs i9100k 3090 64gb ram

2 Comments
2025/01/31
16:26 UTC

6

Is it worth changing the thermal paste myself? Alienware m17 r5

Simply put the previous tech guy done messed up with the thermal paste application months ago, like 6 maybe?

The hotspot temp on rhe gpu was ridiculous. 105c

Core temp was at 70 so I didn't notice any discrepancy until I played my older games and noticed I was getting lower fps, went to hwinfo and there was a thermal Throttle indicator. Turns out it was because of the hotpsot gpu temp.

I bought myself a ptm7950 but I am hesitant to open my laptop. It's my first-time and I'm a complete noob when it comes to this.

The motherboard seems to be flipped( alienware m17 r5 6900hx 3070 ti) so I'm kinda confused, the manual says to remove the ram, ssd, and basically everything, why tho? Aren't they part of the board?

Anyways, I didn't find any teardown or repaste guides for my specific model so I'm seeking help.

Is it worth doing myself and risk breaking a cable or a slot, maybe tighten the screws too hard causing stripping etc etc.

Any suggestions would be highly helpful.

0 Comments
2025/01/31
12:57 UTC

1

Alienware AW3225QF black screen when turning on PC

Hello all, I just bought an Alienware AW3225QF monitor. When I turn on my PC the monitor screen remains black and it displays a massage that there is no signal from PC. Restarting the PC doesn’t help. But when I unplug and then plug in the cable in the monitor it suddenly gets the signal and continues to work completely fine in games, apps, everything until the next time I turn off the PC. Then it is the same thing again. I use the supplied HDMI cable. PC specs are:

  1. AMD Ryzen 9 7950X3D

  2. Asus ROG CROSSHAIR X670E GENE

  3. Kingston 64GB DDR5 6400MT/s kit KF564C32RSK2-32 Fury DDR5

  4. MSI RTX 4090 GAMING TRIO 24G

  5. FSP Hydro GT PRO 1000W ATX 3.0

  6. Samsung M.2 MZ-V8P1T0BW 980 Pro Series SSD 1TB PCI Express 4.0

  7. WD Blue 2TB/WD20EZBX

  8. Noctua NH-D15S Premium

  9. Fractal Torrent white

0 Comments
2025/01/31
11:46 UTC

1

M17 R5 screen turned yellower recently?

I don't know if it was an update, but I realized today that my M17 R5's screen has become yellower. I don't think it's a driver issue, because my external display is fine. I tried to calibrate with the Windows calibration tool, but that didn't help much. Is the screen slowly dying after less than two years, or is this a known issue which can be fixed?

3 Comments
2025/01/31
15:57 UTC

2

Why is this happening?

So I recently moved things around in my room and my PC got unplugged moved and plugged back in. However now this happens:

Starts up fine, detects the display port cable , all is good, desktop is working just fine, but then it suddenly cuts out, and now can't detect the cable? I don't understand. I'm using the same cable as before, nothing has changed other than it's been moved.

4 Comments
2025/01/31
11:54 UTC

1

What are the best working 10GbE solutions for a Alienware Area 51M R2?

I have an Alienware Area 51M R2 i7 10700K RTX 2080S and a QNAP TVS-872XT 10GbE NAS drive. I am seeking a 10GbE adapter for the Alienware to connect to the laptop for 10GbE data transfers between the two devices on my network. A friend of mine attempted to set up a QNAP QNA-T310G1S Thunderbolt 3 to 10GbE adapter without success. Can anyone recommend a compatible 10GbE adapter for the laptop or any other solution that will enable high rate data transfer between these two devices?

0 Comments
2025/01/31
06:27 UTC

1

Aurora R15 vs R16: Motherboards

Does anyone know what the exact difference(s) are between the R15 and R16 motherboards? The only difference I’m able to find is the part numbers but they both appear to be Z690 boards. Thoughts?

7 Comments
2025/01/31
07:10 UTC

2

Why does the x16 cherry MX keyboard cost $700?

Or rather, why does the cherry mx keyboard require both a 2tb SSD and cost $700 extra.... I hope this is just a bug in the site, since I'm returning my m18 and was considering the x16 in order to get away from the 14th gen intel defects.

https://preview.redd.it/5mkq86902age1.jpg?width=4959&format=pjpg&auto=webp&s=6ddaabfd58684ae89c33e224ab69e2a981da419e

10 Comments
2025/01/31
06:58 UTC

30

What's your oldest working Alienware item?

My ol' reliable 15 R3 Laptop still going strong, playing HellDivers with no issues!

41 Comments
2025/01/31
05:57 UTC

1

Alienware laptop won’t boot up

Today I when to use my labtop after not using it for like a week and when I turned it on it was normal until it got stuck on the loading screen after putting in my password so I had to forcefully shut it off and I haven’t been able to turn it back on really since for more than three seconds before it turns itself back off

2 Comments
2025/01/31
04:52 UTC

1

Just bought an Alienware M16 R2 and my Wi-Fi keeps disconnecting!

Just picked up this fresh out the box M16 and for some reason the internet just keeps disconnecting whenever it feels like and I'm going insane, I've checked out just about a dozen other reddit threads that said they have the same problem but nothing seems to be helping.

Any advice or tips would be GREATLY appreciated I've never had this problem with any previous devices before :(

2 Comments
2025/01/30
22:11 UTC

1

Hard to find updated info on this. M15 R7 Ryzen 9 3080ti. I'm looking to upgrade the SSD card PC801 SK Hyn 1tb. I've searched every post I could find but they are all pretty dated.

I'm torn between the WD SN850x 4tb $279, Crucial T500 2tb $154, or Samsung 990pro 4tb $296. This laptop clearly gets super-hot while under heavy load (easily reach 200f while gaming) so I know I'll some kind of a heatshield. From what I can gather the shields that normally come on these ssds are too thick for the area. If anybody has a recommendation between these 3 or possibly one I'm not thinking about I'm all ears. Also, if you have a heatshield recommendation as well. Mostly use the laptop for gaming and photo editing on Adobe and Affinity. Thank you

6 Comments
2025/01/30
22:47 UTC

1

Unable to boot Alienware M16 R1 AMD

I was trying to update the windows through settings windows update, whenever I tried to update the laptop, the update installation failed with error 800700c1, I tried many fixes from the internet like running update troubleshooter, or cmd prompt (sfc /scannow) and stopping and starting windows services etc. but was unable to update.

So I thought of just resetting my laptop I tried resetting with the in-built recovery option, there were 2 options keep data or clear all data, I tried both(I didn't try the recycle one), but the laptop booted normally after the proces and showed reset failed, tried this process many times but was unable to reset.

Then I went to the BIOS and into Maintenance and Enabled wipe data on the next boot, after this when the laptop restarted there came a message

'Your Pc/Device needs to be repaired The application or operating system couldn't be loaded because a required file is missing or contains errors

File: \windows\system32\boot\winload.efi

Error code: 0xc0000098'

Press enter to try again Press F8 for Startup Settings Press Esc for UEFI Firmware Settings

When I press F8 nothing happens, only the screen flashes and same happens for enter When I press Esc BIOS settings open up

I created a Bootable drive with this laptop before wiping data with the help of Media Creation tool,and also another bootable USB with smartphone with DROFUS(formerly RUFUS) and added win11 ISO file with it.

Now when I try to boot, it says no bootable devices found, I went to bios and added "File Browser Add Boot Option" and added name BOOT64 and went to source and Select "efi". Select "boot". Select "bootx64.efi".

Now when I turn on, I instantly press F12 for boot options and select any 1 of the 2 USBs and boot, it waits for awhile and then shows this message again

'Your Pc/Device needs to be repaired The application or operating system couldn't be loaded because a required file is missing or contains errors

File: \windows\system32\boot\winload.efi

Error code: 0xc0000098

0 Comments
2025/01/31
00:08 UTC

5

Any advise on how to pop the rubber of the power adapter connector back in from an m15 r7?

Wanted to give a simple title to describe it as easy as possible but anyone got advice or a good idea dealing with this, the notches in the plastic light up area is a bit tough to get pushed together, I think it happened while in my backpack one time sadly this is the one negative with these kind of power cable designs (they should really be a rubber with better notches to lock the pieces in (or even just a hinge design that can bend and rotate).

8 Comments
2025/01/30
22:29 UTC

4

Uninstalled AWCC and AlienFX: what controls the fans on a G16 laptop

I have AlienFx but even with the instructions it's a bit murky how to use it. This is a Dell G16 laptop. Mostly it's just used for Office apps or internet browsing, and I want it to run as cool as possible. Gaming is less frequent. Anyhow, I've uninstalled AWCC and AlienFX. So what controls the fans at this point. BIOS?

2 Comments
2025/01/30
22:10 UTC

2

Should I Buy Now?

Initially I was hoping to buy a new desktop with 5080, but now that 5080 is not as powerful as people thought, and there is a tax break now in Canada until mid February, I wonder if I should take this opportunity to purchase a r16 with 4080 super / 4090 instead. What do you suggest?

8 Comments
2025/01/30
21:59 UTC

1

Alienware x17 r1 not turning on

It was a normal day, i turned it off. Later when k tried to turn it on it started giving me this error 2 red and 7 blue and it refuses to turn on ever since its been weeks. I tried doing the 30sec power button hold, plug in , 30 secs again, then D hold and one time power button press but then it just gives the purple blinking (the color i chose for my rgb) probably meaning its booting? but with ko display however with the fans on and caps and windows lock button working. The purple (custom) power button either blinks or just stays stationary but ends up in the same red and blue blinks again after a while. Any fixes?

5 Comments
2025/01/30
20:42 UTC

1

Aw3225qf strange tearing at bottom of screen on Elden Ring and FO4

I notice this occurs sometimes when I open Elden Ring and FO4. If the issue doesn’t occur on launch, it occurs after alt tabbing out and back into the game.

Turning on/off vsync, changing fps caps etc doesn’t effect the issue. The issue does eventually resolve itself after alt tabbing several times. Anyone know what’s causing this?

0 Comments
2025/01/30
19:55 UTC

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