/r/taobao

Photograph via snooOG

A helpful community resource of expert Taobao'ers and newbies, including:

  • Direct Shipping
  • Consolidation Warehouse
  • Account Set Up
  • Refunds

For questions and discussion about using the popular Mainland China based e-commerce site Taobao.


Resources:

AMA on using Taobao

General Guide on how to buy

Guide for users in Taobao Direct Countries

Guide for users of the Consolidation Warehouse


Related subreddits:

For anything related to the search for counterfeit clothing, please visit:

/r/fashionreps


Please do not spam your store or anything else including agent services. If you're not sure if your post will be allowed, message the moderators first.

/r/taobao

23,710 Subscribers

1

Is shipping to argentina suppossed to be this expensive?

https://preview.redd.it/ssddk23eqj4e1.png?width=1016&format=png&auto=webp&s=6d92e0f7f579360fe44a0ca95d87b8e0760059a1

i was browsing for a keyboard on taobao and wanted to know the couta for shipping to argentina. most of them dont have international shipping and the ones that do, the fee is arround 140 usd, this one for example costs 400 usd to ship which is just insane. the actual price of the keyboard is insanely cheap so, am i doing something wrong? is there a way to get cheaper shipping? or is it just like this for everyone in my region?. thanks in advance

edit: spelling and grammar

1 Comment
2024/12/03
02:42 UTC

2

Paid for the order and the account got frozen

I know its my fault for not looking up guides but now i am in a situation where i paid for the order and my account got frozen before the order was shipped.seller told me that order will be shipped tomorrow but now idk.Will the order proceed as normal and i will get the goods or will it get canceled.Any help is appreciated. 🫠🫠

0 Comments
2024/12/02
22:41 UTC

1

Parcel weight too heavy

I was trying to order some furniture from taobao using parcel up but I was refunded and told the parcel exceeded the weight limit. Is there another website I should use that I won’t have this issue?

1 Comment
2024/12/02
20:56 UTC

1

First time ordering help :(

Should I just refund the money?

0 Comments
2024/12/02
18:43 UTC

1

Australia air shipping click&collect

I just ordered around 24 items on taobao, for roughly $210, its less bulky items like clothes and some other things like stationary and a pair of shoes I picked air shipping and the click and collect option since it was cheaper than direct door shipping, how long should it take?

also how am i meant to pick up the order since the receiving location werent post offices but shops and restaurants

(i didnt realise i could change my language to chinese when i ordered it for direct shipping so i paid for just air shipping in the english ver)

0 Comments
2024/12/02
12:57 UTC

1

taobao newbie

has anyone tried paying directly from their credit card without alipay?

0 Comments
2024/12/02
08:22 UTC

1

English vs chinese shipping options

this is my first time ordering on taobao and i dont really understand the shipping in the chinese version of taobao theres consolidated shipping and direct shipping, but in the english version it just says air or sea shipping i ordered some things in the english version with air shipping, will it be the same as consolidated or direct or is it different from. both?

0 Comments
2024/12/02
13:44 UTC

1

What's the 2nd time shipping fee I see people talking about?

I saw so many people talking about being charged a 2nd time separately for shipping( something about consolidating?), but with this free air shipping (international - to Australia) deal (after spending 249 yen) does that mean I won't get charged shipping at all?

And it even says the shipping fee was deducted in the checkout page, idk I'm super confused TT

I also heard about consolidated vs direct shipping? But I don't really understand the difference and I don't even see that option ;-;

The first time I ordered I had total free shipping because of the first time buyer bonus so I'm assuming I can get total free shipping the 2nd time after spending 249 yen

0 Comments
2024/12/02
14:20 UTC

0

Is Taobao required too pickup the package

Im very busy with work,and im new ordering here

0 Comments
2024/12/02
13:38 UTC

0

how important is aliwangwang and communicating with seller?

especially when planning on using direct shipping (if its cheaper). its difficult to figure out how to download on pc when i dont speak any chinese and that last few pages for downloading it wont translate

i cant use the app since my phone refuses to run it and i cant actively translate pages easily when using the app (despite now having english support i can't figure it out)

0 Comments
2024/12/02
12:36 UTC

1

Varying shipping prices for direct air from same store

I am looking to buy a badminton racket from Taobao and I am checking 2 rackets from the same store. Problem is that when I checked-out racket 1 it cost 116Y for direct air shipping, while racket 2 cost 58Y for direct air.

This prices are from the same store. Do you know how the product affects the shipping cost? Thanks

0 Comments
2024/12/02
07:43 UTC

1

SEND SOS!! Accidentally pressed received and item hasn’t even arrived at the warehouse yet 😭😭😭

HELP!!! I accidentally clicked received on an item that hasn’t even arrived at the warehouse yet because of my fat fingers and I’m panicking on what else to do besides contacting customer service. Any knights in shining armours out there to that have any other ways to deal with this situation 😭😭😭

1 Comment
2024/12/02
03:46 UTC

1

new to taobao

hi, it’s my first time ordering from taobao. how much will i pay for shipping from ch to manila if i chose the consolidation sea freight? (or can please someone just teach me step by step on how to order from this app 😞)

0 Comments
2024/12/01
07:40 UTC

1

Taobao store: No Consolidation and Direct shipping option

Hi, I’m purchasing from two different stores on Taobao. Store A offers consolidation delivery, but Store B doesn’t have options for either consolidation or direct shipping. Please see the screenshot below.

Store B delivery option:

https://preview.redd.it/nfzxrlhij74e1.png?width=1007&format=png&auto=webp&s=002613ae1928771056b3eb60f3fb9bdfc6795436

My question is: Can I change the delivery address for my Store B items to the transshipment warehouse used for my Store A items? If so, how can I tell the warehouse that I have another items from Store B. Thanks in advance!

0 Comments
2024/12/01
09:43 UTC

1

Direct Sea shipping not moving after clearing customs

It's my first time buying from taobao, and I used direct sea shipping. Am I supposed to do something here? It's been two days since it cleared import customs so what should I do?

1 Comment
2024/12/01
10:24 UTC

1 Comment
2024/12/01
16:28 UTC

2

Shipping delay caanda

I selected direct air flight to Canada. Is it normal for the parcel to remain in China for close to 2 weeks?

3 Comments
2024/12/02
00:22 UTC

1

Furniture order on Taobao?

Hi,

It seems most people here have ordered smaller items.

I am considering ordering larger items, like pieces of furniture.

Has anyone done it successfully before, with delivery in Europe?

6 Comments
2024/12/01
23:53 UTC

1

Refund?

Hello, I bought some items off of Taobao about a month ago. The products were not shipping, so I asked for a refund. 440 yuan, about $60, but I did not have an Alipay account at the time of buying. Will it just be refunded to my card, and will I receive my shipping money back too?

2 Comments
2024/12/01
19:40 UTC

1

Place to share link for group cainiao shipping?

Hi, I've been buying items and shipping to the US via CaiNiao and there's always an option at the payment step to invite another person to ship together and save some money. Has anyone used this before? Is there a community to share the link with?

0 Comments
2024/12/01
19:15 UTC

1

Random refund after consolidation?

I live in the US. I bought a bunch of items, had them sent to the warehouse, then paid for them to be consolidated and shipped to the US. This morning, I checked to see if everything had been shipped but instead I've recieved 2 refunds for 2 items. I have no idea why. I don't see any explanantion (although I am having to navigate the app through google lens). Has this ever happened to anyone? Am I not getting those items now?

6 Comments
2024/12/01
15:13 UTC

3

taobao search not workng?

Im trying to search for products on taobao mobile and its always giving me completely unrelated things

1 Comment
2024/12/01
04:24 UTC

1

Want to send a message to a seller in chinese (translation needed!)

Hello! First time posting here. My friend is in China right now but he's leaving in less than a month and I wanted to order a coat from a known alt/goth/lolita chinese brand, but every item in the store say "pre order - shipped within 30 days".

I'm assuming that they might have some of the items in stock though, so I'd like to send them a message saying something like this: "Hello, is this coat immediately available? If so, is it going to be shipped immediately after purchase and arrive within the next 2 weeks? Thank you."

(The message doesn't have to be the exact same of course, as long as the seller knows I want it shipped immediately)

4 Comments
2024/12/01
03:45 UTC

1

is this normal?

i just refunded a few items and it says refund succesfull, i havent received any moeny on my card!!!. when i click "where is my money" it opens an alypay page wich i never used to purchase the goods. i cant attach any image pls help me

0 Comments
2024/11/30
10:31 UTC

1

Urgent!! Please help me, I’m confused! International shipping fee?

I ordered a cosplay from taobao cuz it's cheaper but now it's arrived at the warehouse. I thought I paid shipping but now it's telling me I need to pay an extra $120 aud?? I don't have the funds for fhat:( I've read here it's cuz the first shipping fee was for the seller and now this is for taobao international shipping but I still can't afford it on top of the $200 I spent for the actual cosplay and initial shipping. It gives me the option to send it back to the seller, but if I do that will I be refunded? I can't afford to lose the money I spent either and I think I would cry if I did. What do I do? Do I contact the seller? I can't change the language from Chinese to English so I've Been translating stuff this whole time and ig I missed the part where it said I had to pay more shipping but I did and I'm freaking out. I don't use reddit at all normally but idk what to do. I'm a disabled teen so this a LOT of money for me and I'm scared. I rlly wanted this cosplay I really need to get refunded and try to order it somewhere else but can I?

1 Comment
2024/11/30
06:14 UTC

Back To Top