Hello! We are currently looking at shipping to Mexico and it doesn’t seem like CAINIAO ships to Mexico after speaking with their customer service.

Are there any other shippers that you would recommend?

From what I know orange ones are direct air? Whats the difference between those two oranges?

Hi all, I have a link to save on shipping to US on cainiao if anyone would like to join my group! It saved me about $10 on a 40 pound shipment. I can send the link if you drop a comment down below or if you message me!

Never ordered from the amiami China store before what does it mean to contact the seller and what do I say? Or do I just simply just pay

Anyone face the same problem ask me? My parcel has landed in Singapore a week ago but status is still "cleared custom" on taobao tracking.

On ninjavan domestic tracking, the tracking shows pending pickup but in international tracking, with the same code, the tracking states that it has been handed over to warehouse team in Singapore.

Contacted both TB and NV CS with no help provided. Each blaming the other.

Talking about sales like 30¥ off 200¥ or something. When do those happen usually? Will it happen at all this month?

Hi guys, need help with my latest batch of purchase. Had placed 4 orders during the period of the spring fest, received update on only one of the item's movement today. I'd opted for door to door delivery, currently in uni at HK. Have been working my way through Taobao via translation, successfully received one item before CNY but with the others...no update. Is there anything to be worried about even though it does mention that I'll receive my delivery by 7th Feb? Thanks!

Hi guys, I purchased some stuff that had different release dates from the Mihoyo store. When I paid for it, it said the shipping was ￥0.00.

Does this mean Mihoyo will store all the items and ship them when they release everything, and only THEN charge me the actual shipping costs or is the (lack of) price I saw in my order overview final?

https://preview.redd.it/28tbglhdslge1.png?width=289&format=png&auto=webp&s=0a630cf62b220ca14c2d5d8139d77969518ed8f7

Has anyone bought a dresser from taobao and sent it to the states? How was it? Did you like the quality?

Nobody seems to know where my package is. I’m hoping someone here will be able to share some insight from similar experiences

so i am in australia and i want to purchase like one thing but why is the shipping fee so expensive, its only letting me pick air shipping but should i wait until cny period is over or is the delivery fee always like that (for australians or similar) cus i purchased something before ish cny and the fees were high too

I live in Australia snd the item I wanted said it was unavailable on the English interface when I switched to the Chinese ver it allowed me to put in my address in Australia despite making the region main land China. Would I still be able to get it shipped or no? It shows the payment options in AUD

This is the item in question. I know I can probably use a proxy that will ship it but I've had bad experiences with them in the past and rather buy it directly from taobao if possible. I'm not sure if this is allowed to be ship if I'm probably going to end up shipping by boat from cainiao. Does anyone know?

https://preview.redd.it/ns3txr3mjage1.png?width=1575&format=png&auto=webp&s=e48bf85ebca53ef1ea3fdf509d2717e11ec45930

Anyone know how it works shipping to the US. How long does it usually take and does it require any taxes ?

Thank you

Hello there! Have you had this issue before? I don’t know what to do, my package is not moving and the sellers say they shipped it so there’s nothing they can do anymore and they won’t refund.

I plan on buying a bunch of stuff on taobao and I'm going to choose the direct shipping by air but I also heard that some stores don't deliver internationally. Could someone confirm for me if this is true because I don't want to use a proxy

What can i do about this? It’s been like this for very long

So there's a custom item I'm looking at on Xianyu and I messaged the seller, everything was fine and he told me the order would take a few weeks.

That was until I mentioned shipping overseas and he said he could no longer serve me because of potential shipping damages.

Thing is - I'm totally fine with taking the risk, but I really don't want to harass the guy about it...

Are there any alternatives or am I completely out of luck? Is there a way for me to have the items delivered to a middle man in China who could then deliver it to me internationally?

What should I do in this scenario? Should I simply ask again and specify that I'm okay with the potential travel risks? Or should I just pay for the item, have it completed and shipped to a domestic agent and have that person deliver the package to me?

Is that even a thing? Where would I even begin to look, who could I even turn to and is it trustworthy? Feels like you really need a friend or a relative who lives in the country to shop on Xianyu and send items for you...

It sucks because I would like to do business on that platform and I have the means of obtaining the proper currency, it just seems like some sellers outright refuse to sell internationally.

I'm ignorant of a lot of the processes and international shipping, so if anyone could help me out or provide more clarification as to why it wouldn't work, that would be greatly appreciated.

what does this mean? i understand it literally, but other than that i have no idea if i need to do something? do i just ignore it?

I read online that people shouldn’t use cainiao due to the chance of their packages being lost. The way they explained it made it seem like using cainiao was a choice, but then someone in another post said that taobao can sometimes use cainiao to consolidate items, sooo now i’m confused. Is there an option in taobao to use cainiao to consolidate items? Also, if the items i purchased do use Cainiao, will it just be sent to the app?