I shipped my items economy air and it gave a FedEx tracking number, is it delivered by fed once it gets to my home country (USA)?

With the additional 10% added onto cost of items shipped by TaoBao, is it cheaper to go through agent?

Hello! I’ve noticed that many people are recently having problems with their orders too, though most because their orders are still stuck in China. But my problem is that, I did a considerable big order (6 items), which are just clothes, hair dye and a plushie. I payed one of the highest shipping fees that guaranteed my orders to be delivered within 4 to 6 days and I had done a recent order (around a week before) that was delivered normally in time. Everything was fine, my orders arrived in my country and Wednesday last week (08/05) I received that they were being transported to distribution site for customs clearance, but there hasn’t been any change since then. I attempted to contact taobao customs service twice (which is very difficult because I don’t speak Chinese/ mandarin) and the lady said that they were contacting the distributor and urged the delivery, but obviously nothing happened. So I searched up and users on Reddit said to contact Ciaonao, so I did. I contacted the lady and explained everything, she seemed to help more since the next day I got a sms that my orders were being transferred. However since then, nothing. I just wanna ask if someone ever experienced this and what they did. I have a trip soon and I really wanted my stuff 😭😭 I don’t plan on getting refund or canceling my orders and I’m scared they will send back. Please help🙏😭😭

Some guy sent me this contact info of a chinese intermediary, are them trustable? This is his whattsap profile, if someone knows if its legit pls let me know

I purchased a power supply because it was half price compared to aliexpress. Anyways the purchase went though, but in the app after selecting direct air (said it would be around $200 yuan extra) the price never changed and I was charged for the item only. Did I do something wrong/should I cancel the order?

order info

Since yesterday, I constantly get a network error ONLY after logging in no matter what device or browser I use.

https://preview.redd.it/ei67cwjrnf0d1.png?width=1894&format=png&auto=webp&s=7374f938eedf6f5aa65db455c9371328d8bb3b0a

For solutions, it tells me to not use a VPN, adblock, etc which I don't do in the first place and as the error only occurs when logged in, it feels like something strange is going on and I have no idea what. The account itself is many years old and verified.

hello! anyone experiencing major delays with the sea shipping option? my package shipped out from guangzhou en route to japan. i always used air, but the sea shipping price was much more worth it. initially, the difference in delivery time was just a few days air vs. sea wise, but it’s dragging on for weeks and i’m not getting any clear response from taobao on tracking status. this is frustrating 😔

I was chatting and all of a sudden it shows up this message. Can someone explain what is causing this? I just asked the seller for a clothing item sizing question.

https://preview.redd.it/8rpa3on97c0d1.png?width=583&format=png&auto=webp&s=3b5998a4e3c828f8cd5d22668697e451ae63f0bf

Is this total number of units sold throughout total listing life or just this month ?

(1)

So, I am from Europe, trying to make an account on TaoBao. Let me explain my predicament. First off, on the website, it asks for number and I get SMS which I have to input. Then, I get the first image marked as (1) above. But, I didn't get a password ?!

Next, on the App, I put my phone number and get verificiation. This is what happens next:
image (2)
image (3)
image (4)
image (5)

WHAT AM I DOING WRONGG

image 2

image 3

image 4

image 5

The seller is from aliexpress they already know where to ship it for me etc

So I’m from Denmark and trying to make an account on TaoBao/Tmall. It asks for my phone number and I get a one-time-password. All is good until then. BUT THEN it asks for verification , and it says I’m verified and asks to exit the page, making me login all over again.

Do I rly need a Chinese phone for taobao ?

I need to buy something from xianyu but I will ship it though a company which forwards items from China to my country. There is a requirement for the item to be shipped that it must contain a receipt on the packaging that contains what I have bought, like what it's, price, quantity. I don't have any experience with that website. Does the packaging of the shipment contain these information or just a plain paper which only contains delivery address?

I had an order that was shipped around late March and 99% of it got lost somewhere (I have no tracking information and 2 months later have not received it yet.) Note: I'm willing to compensate anyone who can help me resolve this as the package is quite valuable to me. I believe that the sender sent the entire package together through SF Express (SF1457042057570), and it was sent to a Cainiao transshipment warehouse. What likely happened is that during inspection it was taken apart and parts of it were sent separately fore some reason, but I only got two small pieces of it. The Cainiao tracking numbers for the two small parts were 78781148694148 and 78781149313612.

The message under shipping address is

收货地址：**Name** ，15015421002 ， ，广东省 中山市 盛红路1号阿普罗工业区美国空运集运标准仓A栋三楼【美国空运集运标准仓】@3A7XWRI3#TCREZHRQ74SV6# ，000000 （此商品为国际物流订单，商品到达仓库后，将转运至：**Name**，**US Phone Number**，**US Address**

and the tracking information before it was transferred to Cainiao is

Waybill number: SF1457042057570

Logistics tracking:

• 2024-03-17 01:43:02The product has been ordered
• 2024-03-18 16:54:14 [Changsha City] The receiver of SF Express Changsha Wangcheng Century Park Store has picked up the package
• 2024-03-18 19:03:10 [Changsha City] Changsha Wangcheng Zhonghualing Store has issued
• 2024-03-18 19:11:50 [Changsha City] Changsha Wangcheng Zhonghualing Store has issued
• 2024-03-18 20:55:33 [Changsha City] The express has arrived at Changsha Shengxiang transit terminal
• 2024-03-18 21:01:31 [Changsha City] Changsha Shengxiang Transit Center has issued
• 2024-03-19 04:41:45 [Changsha City] Changsha Shengxiang Transit Center has issued
• 2024-03-19 18:21:59 [Dongguan City] The express has arrived at the South China Land Transport Hub (Dongguan)
• 2024-03-19 18:30:44 [Dongguan City] South China Land Transport Hub (Dongguan) has been issued
• 2024-03-19 19:12:16 [Dongguan City] South China Land Transport Hub (Dongguan) has been issued
• 2024-03-19 23:34:07 [Zhongshan City] The express has arrived at Zhongshan Dongsheng Transit Station
• 2024-03-20 02:55:06 [Zhongshan City] Zhongshan Dongsheng Transit Station has been issued
• 2024-03-20 04:43:43 [Zhongshan City] Zhongshan Dongsheng Transit Station has been issued
• 2024-03-20 07:12:21 [Zhongshan City] The express has arrived at Zhongshan Huangpu Qiangye Store
• 2024-03-20 07:38:08 [Zhongshan City] Zhongshan Huangpu Qiangye Store delivery person: Chen Hanchu Tel: 13590881345 Currently dispatching for you
• 2024-03-20 09:00:35 Your express package will be signed for (Cainiao Transshipment Warehouse). If you have any questions, please call the courier [Chen Hanchu, Tel: 13590881345]. Thank you for using SF Express and look forward to serving you again. (Total number of pieces in the main order: 1 piece), if you have any questions, please contact the courier

Thanks a lot

I need an Chinese Agent!

I need an Chinese Agent to buy me something in Xianyu Since i can't buy it in my country
i will pay him/her back please i need someone to buy that PDF file for me. for more info

contact me in Discord : xza.gov

Hi, I was wondering if you were required to only use AliPay for taobao and xianyu, I'd like to know if you could use Apple Pay for both Xianyu and Taobao.

Hi there, it's my first time ordering from Taobao.
My tracking is currently stuck at "[Cross-border] Your parcel [<tracking code here>] with the pickup code [<code here>] has been detained at [<address>] for 72 hours. Please collect it as soon as possible to avoid Incur expenses"
It's a package coming from northern China and is supposed to be delivered to a proxy in Hong Kong. I had selected Cainiao to be the consolidator for it if that helps. Not sure if I'm supposed to just wait for them to get it and deliver it to the final location or what.

Thanks :)

Hello and happy Sunday everyone. I wanted to ask if there is a list of sellers on Taobao who can send clothes worldwide? Thank you

Tried to send a message to the seller and got this error message saying it's temporarily locked for another 2 days. I was going to ask for a clothing measurement. And no, I didn't harass anyone etc. What are the possible reasons, a temporary ban on my account came out of nowhere.

https://preview.redd.it/3ojb6tga6xzc1.png?width=1080&format=png&auto=webp&s=2687bf85bdef06e58a0447da238783d9bbfd7d44

Every time I try to pay the final amount shipping price on Alipay through taobao, it says “system abnormality, please try again later”

But the thing is.. I’ve tried many times

a few days ago i ordered an item off taobao and paid for sea freight shipping. in my messages recently, i got a 'warm reminder' that "If your parcel logistics shows [Signed for Receipt], it is recommended that you pick up the parcel in time. If the parcel is not picked up within the time limit (within 3-7 days of logistics receipt), the parcel will be automatically returned. Thank you for your support and understanding."

?? i dont know what this means ?? the last time i ordered off taobao (for a plush and some clothes) i didnt get anything like this. its from the same seller too. ive already paid for overseas shipping, so surely its not expecting me to pick it up in person while im in the u.s ?? im really confused D: id really appreciate help on what to do original message: ★温馨提醒 您好，如您的包裹物流显示【已签收】，建议您及时取件，如超时（物流签收3-7天内）未取件包裹会被自动退回，感谢您的支持和理解。

PS/ This also fits in Chinese translation flair

My situation is that the items I want shipped are over the size limit to be shipped by Taobao directly (130 cm i think) and I read from another user that I can contact a separate shipping company that has no size limits so that they can do the shipping for me. But I have NO idea how to do that or what company to contact/how to get the order number, warehouse etc.

I live in Canada, Quebec. I also need help with translation incase I have to contact Taobao support (If anyone could open a chat with me that I could message in whenever I have a question concerning what the app is saying.)

Thank you 😞!!

I am confused at to what the bank card bill is supposed to be. I haven’t gotten a charge from Taobao, so what am I supposed to put here?

I can’t log in and the seller only provided the 二维码。 I found the shop name but I can’t look at all the listings without an account either :/

Hi there!

I placed a large order around 14kg and selected consolidated sea shipping.

To my surprise, the tracking states it is delivered within 6 days (China to Canada).

However, when I picked up my package it was only 1 item as opposed to 30 orders.

Does consolidated shipping ship in multiple packages or did they mess up?

Thanks!

i seriously don't know what i'm doing wrong? i can't sign in through google, because the damn app just crashes. it doesnt let me sign in through facebook either and i don't know how to sign in manually because when i used google to sign in i dont think it ever gave me the option to make a password. help?

Hi anyone bought rep lv bags from taobao to sg ? One bag will it be considered prohibited or item gets seized ? And if it’s more than $400 sgd should I use airfreight or seaship? Would getting 1 lv replica bag gets checked and item seized ?

Hi everyone. I always see the message on the product listing page, saying cross-border shipping is unavailable. But they still allow me to add the product to cart and check out as usual. Is this a bug or something? Does anyone encounter the same problem?