/r/TalesFromThePharmacy
Pharmacy work requires its own special laws and regulations and with it comes so many wonderful problems.
How many times do you find yourself saying any of these: - Your insurance sets the price - That is your medical card, not your prescription card - Your prescription is expired ... Yes even though you still have refills
If so this is the place to be!
1) NO violations of HIPAA - anyone doing this will be banned without warning
2) Are you a patient or someone else who wants to voice their complaint about your local pharmacy? This is not the correct place for it. Please direct those posts to /r/TalesFromTheCustomer.
3) If you have a specific question then those are more suited for /r/Pharmacy than here. If posting there then get straight to the question without too much unneeded information. Any posts containing either of these will be removed.
4) Images are okay but an accompanying story must appear in the comments
5) Anything read here should not be taken as any type of medical advice. If you are searching for specific medical advice then Reddit is not the place to look for it. Please direct yourself to a medical professional such as your local pharmacist, doctor, or provider.
6) Questions regarding Pharmacy Technicians can also be found in /r/PharmacyTechnician
7) If it isn't a tale then it doesn't belong here and will be removed
(To the tune of "Just Keep Swimming" in "Finding Nemo")
Hey mister grumpy pharmacist
When pharmacy life gets you down you know what you got to do ?
Just keep filling, just keep filling, filling, filling, filling
What do we do we? Fill fill fill.
I LOVE FILLING WHEN YOU WANT TO FILLLLLLLLL YOU KEEP ON FILLING !
Or check out r/Pharmacy to understand what we go through to even work in a Pharmacy
/r/TalesFromThePharmacy
i just read that annoying pharmacist post. My rant is it’s not okay with me to be talking about issues i already discussed with my GP. I personally do not find pharmacists bright sparks by any stretch. They paint by numbers. This goes in this pigeon hole and that goes in that pigeon hole. Though in the past there have been one or two pharmacists who are quiet and unassuming who were occasionally helpful.
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
i legitimately cannot think of a single reason the qty would be 82.7 (if there’s a reason someone pls enlighten me)
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
Same deal with lunch, 1:30. Gate descend at 1:28:30. Someone tries to speak to us during lunch, I ignore it. You know how many people take their lunch breaks uninterrupted? I’m sure all of corporate does
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
This isn’t verbatim since it happened like 2 years ago, but it’s the gist of the conversation. My coworkers reminded me of it recently.
Me: Hello how can..
Woman: I need a boost!
Me thinking she meant nutrition drinks: boost and ensure are in 3A.
Woman: Nnoooo, go get me a boost!
Me confused: are you picking up a prescription?
Woman: I don’t even live here! Are you trying to kill me? Boooost!
Me: I’m sorry I don’t know what you mean.
Woman: I’m going to die if my blood sugar gets any lower! Get me a boost now!
I panic and go get some glucose tablets out of the vaccine emergency kits. When I get back she’s drinking a bottle of vitamin water that another patient gave her.
(This part I remember verbatim because it pissed me off.) Woman: thank god someone here has a brain! I would’ve died waiting for you. The next time a diabetic says they need a boost you better move your ass!
Me: do you need me to call ambulance?
Woman: rolls her eyes and walks away
Would you know what someone meant if they just said they needed a boost? I’ve never heard it phrased that way. And how was I supposed to know she was diabetic? And why didn’t she have something sugary with her if that’s a risk? I admit I don’t personally know more than maybe 5 people with diabetes so I thought it was normal to have some candy or fruit handy in case of low blood sugar if you’re insulin dependent. Idk if I was in the wrong here. My coworkers who overheard also thought she meant the nutrition drinks. That was a weird interaction. My manager said I should have gotten a pharmacist instead of running for glucose tablets, but he listened to the whole exchange without stepping in so whatever.
Okay, and for which medication?
“I don’t know.”
You don’t know?
“No. I don’t know.”
Do you know what it’s for?
“No.”
Which provider is it from?
“I went to urgent care, I don’t remember.”
Okay…um, I’m not sure if they will transfer for a med they don’t know specifics on.
“But I need this med!”
Okay, I’ll see what I can do, but I cannot guarantee anything.
“How long will it take?”
It depends on if they are willing to transfer, and how busy they are.
“This is ridiculous! I need that medication!”
(Inside thought: take responsibility for your own shit!! JFC!!)
I understand. I’ll see what I can do…
ETA: Both urgent care locations in town send a report of the visit. Current stats, meds, and new Rxs. I just can’t sometimes…
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
I had something happen today that almost left me speechless. A man came up to the consultation window with a question. I walked over and had the following conversation:
Me: Hello! How can I help you today?
Pt: Hey my eye is really bothering me. It's red, itchy, burning and tearing up constantly (he takes off glasses and the eye is angry red). What do you recommend?
Me: thinking possibly pink eye Was it crusted over at all in the morning or any other symptoms?
Pt: Not really. I tried putting some Vick's on it last night but it didn't help
Me: internal screaming I'm sorry, Vick's?
Pt: Yeah Vick's. I just put a little on my eye but it didn't help at all
Me: Ok... Yeah so that should be nowhere near your eye sir. That's gonna make whatever is going on much worse.
Had a further conversation about flushing the eye and going to the doctor and made a strong recommendation to never use Vick's anywhere near his eyes in the future. I was just so flabbergasted that someone would even think that would be a good idea. That stuff burns the eyes just by opening the jar!
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
I’ve never had someone as kind as the patient who left a review for us on the receipt survey. I got written up as soon as I got to work today because the SM made our RXOM write everyone up for not meeting our delivery and vaccine metrics and what have you but today I just so happened to be in a really good mood and I just told my RXOM that I understand and don’t sweat it, I know you didn’t want to do write us all up, blah blah blah.
Right after that, however, she seemed to be really happy about something and said she had another thing to tell me and read the review by this patient. She wrote a few paragraphs basically saying how kind we all are but went on to mention me in particular for being really knowledgeable and helpful and that she’s stuck with us because of me always being so helpful and all that.
It hit me so off guard and I started crying a little bit. I’m normally kind of emotionally blunted and I’ve never cried at work, especially not from happiness. It just meant so much to hear because all I want to do is help people however I can and lately I’d been feeing really burnt out and depressed because I just feel helpless and trapped.
I’ve still decided I’m gonna get certified to be an X-ray tech but it was just such perfect timing because I was a hair away from quitting and just checking out for a while. It’s just so odd to me that just this weekend I sat in bed and wouldn’t eat and felt nothing but emptiness to this, making a plan for a new job, and a few other things in my personal life that’ve really been going well for me.
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
I work in Denmark. We are by law required to ask if people would like the cheapest generic drug when picking up a prescription.
In short: For every single marketed drug, companies offer the price they want to sell it for for a 14-day period. Cheapest drug in general gets ~90% of the sales so there is an incentive to sell the drug for slightly cheaper. Generally, it drives the prices down. The exception being drugs with a patent where there is no competition; Wegovy (semaglutide to treat obesity) being the biggest recent example.
We are only required to ask if it may be the cheapest equivalent drug, as well as informing them about the price difference between the brand they'd prefer and the cheapest option. That's it.
It leads to a whole lot of difficult conversations.
"I want to pick up Xarelto."
"May it be the cheapest equivalent drug?"
"No, I want Xarelto specifically."
"Alright, just so you know, the cheapest one costs 150 DKK before reimbursement, Xarelto costs the same + 1900 DKK out of your own pocket."
"I want Xarelto."
"Alright then, it will be 1922.5 DKK."
"I have never paid that much for Xarelto! You must have done something wrong!"
"The patent for Xarelto expired recently, which means generic products have become available. You have paid enough this 12-month period to get 85% subsidisation. But it only covers the price for the cheapest option. Since there is a 1900 DKK difference between the cheapest brand and Xarelto, it has become comparatively more expensive than half a year ago. That means instead of paying 15% of 2050 DKK, you now pay 15% of 150 DKK + 1900 DKK."
"Well I don't want to pay that. Are they really the same?"
"They contain the same drug compound, the same amount of drug compound, and are still tablets that release the drug within a similar timeframe. You get the same effect."
"Well I don't trust you, I will go speak to a doctor that actually knows something about drugs and generics."
Alright then, go waste their time. (I don't say the last part).
I love our system as it is. We have much more reasonable prices for drugs compared to many other countries - even before reimbursement. But a lot of time is spent per day discussing it with patients.
"May it be the cheapest equivalent drug?"
"No, it is my first time trying it, and the doctor has specifically selected a brand that is ideal for my exact needs."
"Alright then, I'll pick the one marked on the prescription" (either randomly selected in a drop-down menu when searching for the drug, or the brand-name product that doctors know from when it was first released for a much higher price).
Would you pharmacists in other countries trade your troubles with insurance to instead try to convince people that tablet A releasing X amount of drug within time Y is just as good as tablet B releasing X amount of drug within time Y?
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!
Do you have a rant or rave that you want to get off your chest but didn't feel like submitting your own thread? That's totally fine! Go ahead and post it here. That way we can all rant and rave about it with you!
Did a Pharmacist you work with do something out of the ordinary that stood out? Good or bad. Post any amazing or funny things that a pharmacist you know and work with did in the past week that stood out to you!
Do you have a system of "coins" that you get by selling a "special" brand? Do you have a rating that affects your salary and if a buyer gives you a low rating, it can move you to the "RED"?
And of course... a bunch of rules for which the company can fine you, because they really want to make the salary lower.
And tell me about your unusual work moments!
Did a technician you work with do something completely dumb, extremely funny, or just simply amazing? Go ahead and post it here and let the rest of us join in and read what they did!