So basically I cant find a tutorial showing exactly how its supposed to be set up with the DAC. Its my understanding that I'm supposed to have the mic connected to my headset to have the mic monitoring and volume control with the headset. The DAC has a line in and line out on the back. Do I connect the mic into the DAC via line in? Or do I connect the mic into the headphone slot and then my headphones into the line in? Currently I have the mic plugged into the line in port and my headphone connected like normal, and with this the mic monitoring doesn't sound good at all. Any help would be appreciated.

I had been using my arctis 7 on my ps5 for 3 years now, yesterday I got a new ps5 slim and I connected my arctis 7 to it, my headset keeps getting disconnecting and then connects it self. Dongle lights gets completely shut off then starts flashing. What is the fix, if anybody can help? appreciated 🙏

Ordered a gift for Christmas, and item says it was supposed to have come yesterday according to the estimated delivery date. I have no way to confirm this, because they didn't give me a tracking number. The email reads:

"Why is there no tracking available?

Unfortunately, some carriers do not provide tracking information. Rest assured that your order is on its way."

Is this normal? I don't remember ever having this issue in the past. Unfortunately I would have bought from Amazon, but the account is shared with the person who the gift is for.

I recently got the Arctis Prime and I love it, but I noticed that when I'm on Discord, and I push the mute button, instead of just muting my voice, it starts broadcasting my computer audio to the people in the Discord call. I'm not sure if this is a issue with my headset, or a setting that I should be able to adjust, but I would love to just be able to mute myself with the button on the headset.

TIA

Buying the Xbox version. I sit about 6-8 feet from the console.

Does that mean my volume control (the cool little base with the silver knob and screen) will be on my tv stand?

Will I need to interact with it much; ie - get up out of my chair to switch settings and volume?

Probably a dumb question but I’m unclear with what that part does.

Hey all, just bought this headset for black friday and i'm wondering if anyone else has experienced white noise and this sort of hissing sound from the headset. I've been trying to find solutions online but haven't really found an answer to solve this issue. Has anyone experienced this and fixed this issue? Its quite annoying to deal with

I love the palm rest, but I have a dog and the material on this thing collects hair like nothing else. I was wondering if there were any alternatives?

I had to uninstall/reinstall the GG software to fix other issues I was having with the headset, but now when I'm in discord calls, my friends sound like they're in a tin can. Terrible quality, staticy, crunchy, cutting in and out, etc. They sounded fine before reinstalling so I know it's a setting somewhere but I can't seem to figure it out. All of my other audio sounds fine, it's just Discord.

Here's a screenshot of audio settings. I've switched through every steelseries option in the Discord drop down and they all sound bad.

https://preview.redd.it/gz5vfr93bq4e1.png?width=1517&format=png&auto=webp&s=e9bc139cec7a9bf3f8319a69825d4a82be85b642

Any advice is super appreciated!

Hello all!

Any help would be nice. I have tried about 40 different times to connect a separate Bluetooth device utilizing the button function right above the power and it will not be picked up by scans for available devices. The app only supports the 5 series, so now i am stuck turning to reddit.

I'm sure this is a common issue, so I'm wondering if there's been one ironed out. I would love to connect my phone and my pc with the dongle at the same time.

I've had my aerox 3 wireless mouse for a few months and have been pretty happy with it so far, up until a few weeks ago when I got a new pc and my mouse has been funky ever since. The current issue I am having is that connecting through usb lets the mouse work perfectly, but when I have it on 2.4ghz connection GG recognizes it, shows battery, etc. while being wireless, but there is no cursor and I can't move anything. I've also noticed that when it's connected through usb it shows up as HID mouse in device manager, but when I do wireless nothing pops up in device manager, is there any common fix or trick to get it working again?

Witam właśnie kupiłem steelseries 7p+ nie ma to różnicy czy podliczę pod komputer czy pod telefon to i tak siebie słyszę wszystkie dźwięki pomoże ktoś to wyłączyć?

Headset I bought recently has a glaring problem of having no audio on the right side and I've tried finding solutions online but I'm guessing the product is defective. I just came on here as a last line of getting info from others about this problem.

Every time during PC reboot my keyboard loses the OLED I have saved for it, but the RGB stays. For my mouse I lose the RGB preset and it returns to default rainbow color cycle. Its not the end of the world but its a little annoying having to open the app just so the presets I have saved load. Any work around for this other than having app open during boot up? Just want my presets to always work without needing to open the app and close it.

Got my headphones in today, connected them to my iphone no issue. Wanted to connect them to my apple tv but it could not be found ao I forgot the heaphones on my phone. I wanted to reconnect them and now it will no longer gove my headphones as an option on my phone, nor on my apple tv.

Have I just ruined my chances of ever connecting the headphones to my phone again? Why will it not reconnect?

I have restarted my phone and my headphones, I have turned bluetooth/pairing mode off and back on again multiple times. My headphones are not in my iphones list. Please tell me how to fix it😭

I have Arctis Pro Wireless that was recently replaced due to headset breaking off and don’t remember what my settings were on the old ones but I’m strictly using it for PC with work calls through Jabber. If anyone has any EQ settings or recommendations how to make call sound better I would greatly appreciate it.

I was playing a match of CS2 when the mouse suddenly stopped working.

SS GG is saying to "reconnect mouse" https://i.imgur.com/fh8MQcV.png

I tried pairing the device, but it said "pairing failed".

I also tried the left+right+cpi hold trick and got nothing.

Please help.

EDIT: and I can't seem to reset the mouse. https://i.imgur.com/du6gMiF.png the CPI button has like a timer icon to it. Nothing works.

Saw a thread from two years ago, and one year ago about this, both with one response and nothing helpful.

I had a Chivalry 2 clip I accidently deleted, clicked "Delete all" when I closed gmod despite Chivalry being closed for hours so I assumed it was there already but wasnt and it got grouped in with some other clips on other games.

Was thinking if going as far as file carving but I've only done it with text and images so I'm not sure if it's possible with a video, but that's for another post.

Now whenever a game is playing and I tab in/out of it, I get this error "The application was unable to start correctly"

https://preview.redd.it/chpnk62rkp4e1.png?width=620&format=png&auto=webp&s=62da874194c09f61d4772945f71dc66ac22c2b6c

This is the main software I use for quickly capturing and I'm not sure what happened. The only way to prevent the error is to turn off moment capture altogether. Any help would be appreciated!

Hi guys , I just bought the apex pro tkl mini keyboard and i´m worried about it because i put the sensibility to 0.1 and I dont know if it will make any problem in the future because of the sensibility is always to high , if someone can clear that for me i would love it.

TY

Thanks in advance

Hello,

I’ve been using the ARCTIS Nova 7x primarily with my Xbox series X for a couple of years, and it has been pretty perfect until now, where the audio sounds like it is only coming through the right ear. I’ve tested this both with the Xbox dongle and the Bluetooth connection and it has the same issue. I’m not sure if I did anything to it like drop or sit on, but I’d appreciate any help if anyone knows a fix. Thanks!

Is this some kind of feature and where can I disabled it? started happening just recently and it's starting to be really annoying.

The headset also keeps this beeping sound like "a tune" idk is that the bluetooth I dont use that connection regardless.
Already disabled the turn off timer but it does not seem to affect this kind of thing.

--

edit: seems like they dc all the time now and dont stay connected weird. seen lot of rants about these headsets so guess its time to swap unless someone has any tips.

i turned microphone and sidetone don t work anymore, i tried to reinstall steelseries GG, did not work
Microphone work but its stuck on 0 on app, anything what can i do? deafult microphone on windows is steelseries gg mic

https://preview.redd.it/mbyyejc3vo4e1.png?width=621&format=png&auto=webp&s=919b5a276084741481300e07f35b1fa6836b92da

This is a arctis nova 5x (idk if that matters)

I’ve had my Artic pros for a year now and this problem has consistently happened so I’m trying to get a fix before I throw in the towel.

Periodically while playing my headset will start connecting and disconnecting from my PC then I will get a static sound that plays at full volume that won’t go away until I reset the PC.

This has happened since I got them and I haven’t been able to find any fix other than resetting my PC. I know it’s not the headset itself since I can plug it in directly through 3.5mm and it’ll work fine so I’m assuming it must be something with the connection itself.

Any suggesting would help.

I'm happy with the performance otherwise but as said in the title there seems to be almost no range with these. I also have the JBL TWS and while the battery life is garbage on those I can at least walk around my apartment without losing connnection.

I'm considering getting the arctis nova 5 but I can't connect them to the usb c on my laptop because there is not enough space for the dongle. And I don't want to use the cable from the box because that would defeat the point of a wireless headset. What would be the necessary specs of a usb c to a adaptor to have no issue with the connectivity?