/r/Staples

Photograph via snooOG

/r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Anyone is welcome to post here including former employees and customers.

                #Staples

/r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Anyone is welcome to post here including former employees and customers.

This subreddit is not endorsed by or affiliated with Staples, Inc., USR Parent Inc dba "Staples US Retail", Staples Canada ULC, or any other Staples business entity. Staples customers are more than welcome to post questions or concerns here if they wish and will likely find someone willing to help them out, but if you have questions, complaints, or comments the best venue is to call the Staples Customer Service Hotline at 1-800-333-3330 or email Customer Service

We have added flairs for most Staples departments/divisions, just press the "edit" link next to your name above this post on the sidebar. You may also edit the flair once selected to include your job title or a phrase of your choice.

A great place to link up other retail related stories: http://www.reddit.com/r/TalesFromRetail

Remember this is a public forum, please read:

Please keep in mind that Staples is aware of the existence of this subreddit and that it is public. Members of Corporate often browse and comment on the subreddit and react to its content.

What you post is purely up to you but we recommend you try to retain anonymity in your posts to prevent possible professional consequences, especially if you have negative things to say. Again, this is an open forum and you are welcome to post what you wish, just be smart and remember that anyone can read what you post here and it can lead to negative consequences.

Join our Discord Community, as well!:

                #Rules

The subreddit has a short set of rules in addition to the official rules of reddit. Failure to comply with the subreddit rules can result in a temporary ban or permanent ban depending on the situation.

Rule 1: Confidential Information Do not publicly post internal documents or knowledge including ACE, Hub Posts and Emails or Passwords. Additionally do not post internal coupon codes or information which can be considered sensitive. You are always welcome and encouraged to exchange this information with other redditors by private messaging.

Rule 2: Doxxing Employees and Customers alike are NOT to post information about other associates or themselves to initiate retaliation or unneeded attention. This will result in a permanent ban on the first offense.

Rule 3: Sarcasm Sarcasm is mostly OK, however if questions are asked please be respectful and abstain or comment under the correct answer to not clutter the topic. You will be warned by the moderation staff on the first two offenses and or temporary banned depending on severity.

Rule 4: Bullying As any good person we expect our visitors and members to follow the golden rule and treat others how you want to be treated. Don't be abusive or it may lead to a temporary mute, up to a ban if repeat offense or if first offense warrants it.

Rule 5: Unionization Union discussions should be anonymous & general in nature, and details involving specific locations or individuals are not permitted. Union-related threads/comments may be removed at mods discretion with explanation provided to the user. Reposting a previously removed thread/comment may result in a ban.

/r/Staples

22,848 Subscribers

4

Just got a job at staples as a customer service rep. How is it?

I’m 19 and in university right now so I decided I need to find some part time work and got hired part time at staples, I go in for orientation on Tuesday. I think I’m mostly going to be working 4 hour shifts and they told me I’d be doing a little bit of everything like cash and merch and whatnot. I’m just wondering, how do people like it here?

12 Comments
2024/12/02
03:58 UTC

2

Severance /unemployment

I was laid off in MA last month and received severance pay. Do I not get unemployment in MA it says I'm eligible but it wouldn't let me file

5 Comments
2024/12/02
02:55 UTC

10

Break Rules

Recently with the holiday season my store has been enforcing 30 minute lunches on all employees eligible. Non-negotiable I have to clock out 30 mins each day which was never the case before. I started relying on that extra $50 come payday and especially now it's pretty huge to see that cash each week. My question is do I have any right to deny a lunch break if my AM is pushing it? If so where should I look to defend my right to work

24 Comments
2024/12/01
20:16 UTC

11

Help

Hey I work in the print section and I just got a job I've never done or been taught how to do before.

It requires the mylar tabs. I found the stock for it, but I have no idea how to get the printer to print on the tab part, any advice?

12 Comments
2024/12/01
18:26 UTC

23

Sunday Funday 🙃

9 Comments
2024/12/01
16:59 UTC

0

Printing smaller sizes

Help I have a 7 x 10 inch document in Canva. I upload it as a PNG to Staples and it is showing up as 8.5 x 11 sizing even when I unclick print to scale on my staples options. I don't have a color printer at home. Has anyone been able to print things in smaller sizes at Staples?

4 Comments
2024/12/01
15:58 UTC

62

Associate appreciation

I am so grateful and excited we're getting 25% back in points on our purchases as employees. That's wonderful. It's really going to help me buy groceries and pay the mortgage. Thank you Staples for making us all feel so very very very very fucking appreciated.

19 Comments
2024/12/01
13:40 UTC

5

Xerox c9070 HELP

It's holiday card season and when I try to print the back side of orders, I notice a black smudge at the very edge of the paper which can sometimes be an issue if it covers part of the area for a white card that is visible after cutting. I've tried changing the black drum cartridge. I doubt it's a fuser issue as usually those have to do with indents. What else can I do to fix this?

9 Comments
2024/11/30
22:35 UTC

15

Did your store close an hour early on Black Friday?

And they didn’t tell you about it in advance?

Yet another deceitful way to cut on hours.

34 Comments
2024/11/30
18:36 UTC

0

Need to return printer, no box

I bought a printer for my work office, at my local Staples on 11/14. I’m having trouble connecting it to the network, so I’d like to return it. Unfortunately, the office cleaning crew throughout the box. Am I out of luck?

13 Comments
2024/11/30
17:48 UTC

0

What's the best affordable chair you guys sell?

By affordable, I'm looking at the Dexley, Hyken, Kroy. Thoughts on these? Or anything else in that range? I guess I might be convinced to go a little higher in price if there's something great just above but preferably want to stay in this range

I don't think I'm a fan of headrests so I'm leaning towards the Kroy. Dexley & Hyken only has versions with the headrest? Are they removeable?

I'm 6'1, lean build if that matters

Thanks

10 Comments
2024/11/30
05:23 UTC

24

Disabled person restricted to cashier question?

I’m reaching out to see if anyone else has experienced this. I’m a 60-year-old employee with 30 years of sales experience, and I’ve been working at my current job for over two years. Initially, I worked on the floor selling and performing a variety of tasks, but when new management came in and learned I was disabled, they restricted me to working only as a cashier.

I have Pancreatitis, which doesn’t affect my ability to sell or perform most tasks. However, I now feel undervalued and limited in my role, despite my extensive experience.

Has anyone else faced similar issues regarding treatment as a disabled employee? Could this be a matter for HR? I would appreciate any advice or similar stories.”

23 Comments
2024/11/30
01:18 UTC

18

Hour cuts

Indefinite? Running through the “holidays”?

Am I Bob Crachet working for Ebenezer Scrooge?

6 Comments
2024/11/29
21:03 UTC

4

New hire HR connect

Does anyone know what temp password is supposed to be used for new hires in order to log into HR connect?

2 Comments
2024/11/29
20:36 UTC

21

Does anybody here have any crazy customer stories?

What’s the most craziest that happened at your store?

56 Comments
2024/11/29
05:59 UTC

42

Promited to customer!!

Put in my resignation yesterday, and man i didn’t think id feel this free. i didnt put in any two weeks, as ive already secured a new job and i couldnt care less about this company. ill miss my print associates, but im so glad im getting away from that terror of an AM. hopefully things will look up for me, and im so excited to get the hell out of there.

(i still need my taste of drama, so i wont be leaving this sub anytime soon😉)

7 Comments
2024/11/28
18:35 UTC

31

Severance

Only reason I haven’t quit is because I want my severance when this shit company closes 🙂

27 Comments
2024/11/28
17:28 UTC

4

Question

Do we get paid on Thanksgiving for part time associates?

7 Comments
2024/11/28
11:07 UTC

0

Poster Printing Change?

Was there a recent change requiring print.marketing####@staples.com orders to require a phone number from the customer? I've ordered previous posters multiple times over the past few years and never needed to give my number.

It's a small order of 2 18x24 laminated posters

Edit: This has been answered

21 Comments
2024/11/28
05:35 UTC

4

fill out Work Opportunity Tax Credit Questionnaire?

Hello, I recently got accepted into this company but I was wondering if the ADP's WOTC is legit. I kind of feel skeptical about the mandatory SSN requirement. is it normal? first time retail job.

5 Comments
2024/11/27
22:52 UTC

0

Binding Service?

I’m a preschool teacher who is making paper calendars for student-to-parent gifts. I’d like to get them bound together so I don’t have to hole punch a million times. Does Staples offer this service? I don’t need to print anything, I just need the binding. Also, how much would it be per piece of paper? Thank you!

5 Comments
2024/11/27
22:22 UTC

29

Cooked

6 Comments
2024/11/27
21:19 UTC

141

We have 2,000+ years to complete this order

If we actually routed this, how soon would we receive it back and would it be in my lifetime?

20 Comments
2024/11/27
20:22 UTC

38

Useless promo

How many has your store redeemed on the current useless promo?Restrictions: 1. $50 card for future purchase, 2. applied for a custom print order, 3. when you buy the Hammermill brand 4. box of 10 ream paper. The sales and marketing department comes up with these tremendous Black Friday and Christmas specials. The phones are ringing off the hook and people lining up outside the stores snaked around the block. Sales will ncrease exponentially for both products and CPC to lower the $7 billion debt. Beware Office Depot, eBay, Amazon, Walmart, et. ot. Staples is like the immortal Phoenix.

14 Comments
2024/11/27
17:25 UTC

6

Staples job for an 18 year old

calling all teens that worked at staples! i wanted to know how was it for you and what position i should apply for? im working at safeway right now and its eh, my manager are kinda bleh and really strict. i was planning when i turn 18 that i switched to staples, should i?

13 Comments
2024/11/27
05:12 UTC

7

TSOC issues anybody?

Just wrote up an order and I try to get it online and I get a message saying the order belongs to someone else and to make a new order.

I made a new order and got the same message.

I update the flash drives and even made a new one and same message.

I guess now I'm a TSOC associate.

7 Comments
2024/11/27
03:02 UTC

52

Customer service has a call holding....

I'm going to hear that fucking voice in my head till the day I die.

Answers phone: thank you for calling staples how can I help..

Customer immediately cuts off..."YEAH I HAVE A PRINTER!"

Ahhhh staples... breeding the best customers out there.

13 Comments
2024/11/26
23:34 UTC

2

Self serve printing faint

I have to fix customers black and white self serve prints all the time because they are too faint, or the color is off - how do we recalibrate these things lol?

8 Comments
2024/11/26
22:20 UTC

3

Pricing

Hi former price auditors & current pricing associates. I currently do the price tags at my store & I’ve noticed on here that a lot of stores change tags on Saturday. My store is on Sunday. I’m curious to see if it has to be on Sunday?

Thanks!

8 Comments
2024/11/26
19:37 UTC

70

Amazon return lady yells at me

Because I was the only one at cashier so I’m ringing out people and doing Amazon so I scanned her code and was waiting for it to load so I start finishing the person I was ringing up and was right about to turn around and continue her Amazon when she starts screaming at me for taking paying customers first and how they shouldn’t pay us for doing these returns and should let some other store do it like what so I straight up told her since she wants to act like that she can wait for her return because it’s a FREE SERVICE

28 Comments
2024/11/26
19:33 UTC

Back To Top