Anyone know when the new brisket menu items are gonna come? Currently live in nyc and have checked, but the locations don’t have them yet, only the truffle stuff still. On Shake Shack’s 2025 menu though it lists these items, would like to know if anyone has any idea of when they actually come out.

Hi friends, Been eating shake shack about once every two weeks for a decade and can definitely say the new Brisket Chili Hotdog they are testing at my local spot is the best item they have ever had. Cannot recommend enough.

So I had to fill out a new hire form and a WOTC form. Are there any other forms I'm supposed to fill out before my orientation day? My other jobs made me fill out loads which is why I'm asking.

I swear I am gonna go insane if I get one more person that asks me if we serve hot tea or hot water or coffee!

Tried the Pandan Sticky Rice shake at the Shake Shack in Thailand. Delicious!

I’ve been traveling in Asia a lot recently and have been trying their local shake flavors. Does anyone else have favorites from other countries?

Hello! I just recently had an interview for Shake Shack and got hired! Just waiting for my orientation date next week. I have zero knowledge of this restaurant so I have a few questions:

What can I expect from orientation? When do I start work after orientation? (The day after? The week after?) Is the food complicated to make? (I worked in fast food pizza restaurants, never with burgers) What are the shifts like? (I told them I can't do Sundays due to school but have open availability otherwise and I wanted full time but they never straight up told me if I got full time or not)

I like knowing ahead of time what to look forward to due to anxiety and not wanting to be overwhelmed or caught off guard right off the bat. I understand it's inevitable but some idea or any insight would help 😅

At our often, sometimes weekly, Friday night visit to Shake Shack (Thousand Oaks, CA) we learned, with horror that grilled onions (Roadside onions) are no longer an option for any sandwich AND the Roadside Burger has been discontinued.
A burger joint without grilled onions? What?
We like 'em on our Chicken Shack, Veggie Burger, Beef Burger, anytime we want.

Let's fix this/that!

Interested to know how the shake is made. How much syrup is added and what flavor is syrup suppose to add to shake? A whopping unsurprising 920 calories.

Shake shack needs a small or kids sized shake option. 1000 calories for a single shake is madness. I wouldn’t buy that for myself let alone for the kiddos who always want one.

Hi everyone! I have a question for those who work at Shake Shack. What brand of fryers and griddles do they use at Shake Shack in the US?

Delicious

10/10 incredible. Delicious. Sublime

Can I buy a larger amount? Or know a product for sale that’s just like it??

I got a shake shack interview tomorrow and I'm wondering how I should prepare. Since I scheduled the interview through the AI bot should I call the place beforehand ask for the manager and let them know I have an interview?

Finally got one near my office and trying to order on app. It let me sign up fine and payment is presumably ok

But when I go to finally check out it says there is an issue with my contact info and it takes me to first name last name phone number screen.

Every time I enter my phone number I get this error. That’s not my real number it’s an example I typed in but it’s the same message each time. It accepts it and then I hit save and when k back out i get this error.

Anyone know what’s up?

The 12 days of Christmas and Sunday chicken were good while they lasted. Are there any new current or upcoming promotions? Thanks! Edited for punctuation.

Today it was the bacon cheeseburger and not the smokehouse so keep that in mind if you try the code.

Didnt realize that the holiday shakes would be so short lived considering how long our last LTO shakes lasted, happy to announce there will be new ones early january! I guess it does make sense though.

Cherry Blossom Shake 🌸 (Heard this one doesnt really taste all that great according to some people, but floral flavors are usually a hit or miss)

Chocolate Brownie Shake 🍫 (kinda boring considering we have had several variations of the same chocolate shake, aka the yule and every other chocolate one tbh, wish there was something new)

and finally, my personal soon to be favorite and the one im most excited for-

Thai Tea Shake 🧋 (vanilla custard with brewed thai concentrate. so excited since thai milk tea is so good.)

What do you all think?

Doe anyone know when they are going to take down the truffle and launch a new burger?

I've gotten food poisoning a couple times from undercooked burgers so I always get nervous when my burgers look like this. Does this look undercooked? I ordered well-done

I did not get a chance go use my free shake Burger this week from T-Mobile Tuesday.

Code: FH28GE4

Add to promo code in app after adding Burger to bag.

Has to be used by end of day today. <3

I didn't end up using it and I hate it going to waste.

First come first gets

GCBK8V9

Don’t have a Shake Shack near me. So today you can enjoy a Shack Burger for lunch or dinner. Code Expires at midnight today

Does Anyone want them? I’ll give each one to 2 different people. I’ll pick 2 people in the comments. I don’t have a shake shack near me. So figured I’d give them to someone that can use them! Has to be redeemed by December 9th.