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We don't have a safe like gas stations do, and we don't have a booth to order money from like grocery stores do. I ran out of big bills to cash in a ticket so I wiped out my entire drawer, including fives, ones, and some quarters, to pay out $54.

Apparently I'm a stupid ass, worthless bitch that can't even do my job right and cash in a ticket.

This is the same customer that if I handed him a twenty he'll hand it back and say I don't want that twenty, it's wrinkled.

I’ve worked 5 days in a row so far. I checked the schedule, and I don’t get a day off until Wednesday. I’ll be working 8 days in a row for the SECOND time. I know this probably childish to complain about, but I don’t get paid enough to just suck it up and deal with it. I have flat feet. I was born with them. Surgery couldn’t fix them. I can’t walk/stand for hours without being in pain. Sometimes the pain doesn’t kick in until I’m at home. I’ve worked this same amount of days a couple weeks ago and it caused my ankle to hurt for over a week.

Before someone says anything, I have shoes that claim to have arch support. They’re sketchers. I can’t remember what they’re actually called. Either way, they don’t work. No shoe is comfortable for me to wear. I used to have a pair of new balance as a kid that was recommended by my doctor at the time. Those didn’t help nor did the insoles I was given.

Anyways, part of me wants to talk to my manager about it but another part of me feels like I shouldn’t because this is technically what I signed up for since we have to have open availability to work here. My managers are more on the nicer side though. Even if I decided to approach them about it, how would I even start the conversation without sounding like I’m going to cry? I have a hard time with this sort of thing. I don’t know why. Maybe it’s an anxiety thing. I don’t know.

I got a new job and now work at a shoe store and the manager said that if we sell less than 1% of shoe care based on our weekly sales we get written up. And if this happens 3 times it’s an automatic dismissal. This is completely not fair because I ask every single customer and try to convince them on why they should buy it but they always come up with the same excuse “I have some at home”. At this point I don’t even know what to do.

I was eating my lunch in my car and this couple parked next to me. They were loading the stuff and the shopping cart hit car.

Me : really dude?!

Man : it made no damage

Me : are you sure?

I look and didn't see anything, it was a sunny day (later that day I small something minor)

Man : I caught it before it hit

Me : yeah sure, I heard something, that's why I got out

Customer : ok, i appreciate it

I honestly just wanted to eat since I had 20 minutes left. I'm guessing I couldn't really do anything plus they both looked like in their 60's

TL,DR: Ohhhhh lordy lordy lordy, tonight there was ANOTHER ANTI-SELF CHECKOUT person whining about using self checkout & complaining that they should "get an employee discount" for using self checkout SMDH lol... **eyes roll into back of head** 🙄😬

Full story: Today I was working at self checkout (as does happen on some days, I am back & forth between working at the regular registers & the self checkout registers.) Near the end of my shift tonight, this older lady comes over to self checkout, it is within the VERY LAST HALF HOUR OF OUR STORE BEING OPEN for the night. & the last cashier on the registers was off his shift already (since he got off at 8:00pm,) & it was around 8:30ish at this point. So the lady had to use self checkout like everybody else did (as I COULD NOT go hop on a register as I was the ONLY PERSON up front by this point, besides my manager who was in the front office counting the money in the registers for the night,) & I had to stay at self checkout to keep an eye on things until we closed at 9:00pm.

Well I did offer to help this lady ring up her LITTLE AMOUNT of items at self checkout (seriously she had 5 items!!) & everything went well & she completed her transaction with NO PROBLEMS at all. But then she decided to make a remark about "why there was nobody on the regular registers?" & I told her that I do not know why, I just work here, I DO NOT make the schedules & such, & I also CAN NOT open a register as I have to stay here at self checkout until closing at 9pm.

Then she proceeded to say "well since I had to ring up my own stuff, where is my employee discount? Where is my paycheck?" Well I DID NOT SAY ANYTHING & just shrugged my shoulders back at her lol. Then she claimed she was "just joking" lol. So I just said "thank you & enjoy the rest of your day", which is what I say to ALL OF THE CUSTOMERS WHILE THEY ARE LEAVING lol. So I really DID NOT acknowledged her " jokes" lol haha.

The thing is though, I have NO PROBLEMS WITH JOKES, I do not mind them usually. But the jokes about self checkout is SOOOOO OLD & OVERUSED, those jokes now become almost as old as the "knock knock jokes" I am sure that everybody has heard back when we were little kids lol.

Self checkout has now been around for what, over 10-15+ years now? Even though some customers might not like using them ok fine. But they are NOT GOING ANYWHERE!! It is the year 2024, ALMOST 2025!! Sorry if this sounds kinda mean, I do apologize if it does... but some of these customers are STUCK IN THE PAST & need to NOT be so afraid of technology, it is here to STAY whether they like it or not!! Yes I will admit that technology is not perfect, computers & electronics can have their moments & "act up" just like people & animals do lol... Buuuuut, technology IS HERE TO STAY & IS NOT GOING AWAY ANYTIME SOON!!

Sorry for the long post everybody, its just "another crazy day in the neighborhood" in the life of retail lol. Have a good night, enjoy the calm before the big holidays coming up soon!! & Happy Halloween everybody!! 🎃🎉

When I was in Las Vegas, some body made a mess on the toilet floor. So while we were out touring the city, I found a target store and bought a tiny bottle of Clorox. So tiny its even smaller than your typical Pepsi bottles found in refrigerators at the supermarket and gas stations. In addition I also bought those Aleve aluminum foil packages that are ten pieces because one of my classmates in this trip was having a headache.......

In fact just earlier this morning I bought a pack of two sponges because we're gonna have a party at a rented house soon and somebody has to clean the mess......

It makes me wonder... For years I always thought it was stupid why people would small packages like say 20 pack paper plates well in fact its just cheaper to buy a package of larger numbers. I mean 20 paper plates costs like $3.50 while the 100 pack paper plates costs like $8.50 for the specific brand I buy You'd spend more buying 20 individual paper plates set by almost 20% more.Or that why would someone buy a $4 tiny mouth wash well in fact the largest Mouthwash costs $9.99 and has more than 3X the amount......... I wondered why these tinier package products even existed in the first place. Why buy 4 double AA batteries at $3.50 well in fact you can get an 8 pack at 5.99!

But this experience of buying a Clorox smaller than a Coco-cola bottle and 10 piece aleve along with buying two sponges today made me wonder..... Do these small packages exist so that travelers can easily access them quickly and in the immediate-now to resolve an issue? After all who'd be fine with messes left on the bathroom all week while staying in Las Vegas thousands of miles away from home?! My classmates rarely has headaches and only had it during that trip due to whatever thing we contacted locally (I'm assuming its the buffets we been eating thats causing a rise in blood pressure or something in her). I don't need 5 sponges to clean up tables after this upcoming party at a place thats been rented out for that one-time event that isn't even a private residency.

So these seemingly rip-off tiny packaging of tissues and Lysol and other items exist to fix an immediate problem esp if you're traveling I ask? Are there any more reason for selling 5 piece Zyrtec boxes and so on in addition to my theory?

A customer just coughed right in my face not once, not twice, but three times.

"Cover your mouth when you cough, that's disgusting."

"Oh I'm sorry," and then she did it again.

I threw her change on the counter and stepped away. What the fuck is wrong with people?

As she's walking out she just keeps coughing, not covering her mouth, and saying sorry. It's not that hard TO COVER YOUR MOUTH.

Is there any reason why management never considers I am working half the hours or even less than half than the full time employees. If we were going by the hour I am doing better but all they look at is total sales. This isn’t the first job this has happened either.

I am usually paid on Wednesday despite payday being Friday but I wasn't paid today, I'm assuming this is because someone is super busy and forgot to submit payroll? Maybe they noticed I was getting paid early and stopped it? I will not consider it a big issue until after Friday but overall I'm just confused. Anyone have any ideas?

I see the flyers about the Weekly specials.
How do the Retailers get that out? I mean, location A may need one set of Items and Location B may need more of a different Item.

Another example, say an area was pre-dominantly buying Chicken wings but less of Coriander; but a different area (same State) was consuming more of coriander but less of Chicken...how does the Parent company decide which location gets what?

I'm a full time grocery store cashier. My job is okay, but I'm very detached to it.

After 9 years of working in retail, I'm to the point of not wanting to work past 6 or 7pm. I just did an availability change.

My supervisor keeps scheduling me closing shifts 95% of the time, and I'm over it. Open availability is for the birds. I don't want to work a closing shift more than two nights a week.

I'm learning to create boundaries.

My application for a seasonal position at Hobby Lobby was approved and I went in for an interview and immediately I was getting some weird vibes for some ungodly reason. The entire interview was fine until I was told I'd be at the register 90% of the time. I used to work register at Rite Aid before the local one shut down due to bankruptcy, and I absolutely hate register work, I'd rather lick the sidewalk. I mostly applied hoping to do mainly stocking because at my current job (Meijer) that's all I do, grocery stocking and the occasional returns.

I got home from my interview and did some research into the company and its owners and how outwardly conservative and bigoted they are. That fact alone makes me want to pull out my application and look elsewhere. Is all of that company controversy and apparent discrimination even worth the 15$?
They want me in on Monday for video training courses and I don't even wanna show up.

I'm so sick of one of the morning managers at my job. She schedules me for evenings almost everyday except weekends, when I said before I got hired I wanted to work mostly mornings. She also only gives me around 25 hours a week after I signed on to be full-time. She also just doesn't like me AT ALL for some reason and makes it abundantly clear.

The other week I was a greeter and the door is right next to the customer service desk. She sent the employee at the customer service desk to work in a different area and took her place but didn't help anyone. All she did was stand against the wall staring at me and making sure I was asking members to see their membership cards. She even had a café drink she went a refilled a few times. When someone came for help at the customer service desk she walked off without saying anything and got someone else and then just went right back to monitoring me like a hawk. She even came up to me and told me I need to sweep in the area where the carts are while checking for cards at the front. But, the maintenance guy literally came and swept less than five minutes prior and I can't check for cards while sweeping in a completely different area. Also she almost always makes me be a greeter when she's on shift even though I'm a cashier no matter how backed up we get. Every other manager lets me be a cashier and I help clear out rushes all the time.

Then yesterday I came in for a morning shift. She was the only manager on duty because of how short staffed we are and I couldn't find her anywhere (not that I even wanted to). There was only one other cashier as his line was backed up with about 6-8 customers. Since I wasn't told what to do and people in his line were complaining, I hopped on a nearby register and helped out some of the waiting customers. After they leave the store she FINALLY emerges from wherever she was with a café drink in hand and in the middle of me checking out someone with a cart full of items, tells me I shouldn't be on the register and I need to switch with whoever is at the door. I do that, and then she never gives me a break during my over seven hours shift until the afternoon manager comes in and asks me if I've had my last break and I told her I hadn't even had my first. She goes to find my replacement and I finally get my break half an hour before I'm supposed to leave. I went back to my spot for the last fifteen minutes of my shift and the replacement wasn't there. Then, nobody came to relieve me when my shift was up, and I needed some household items so I needed to shop before I headed home. I wait for someone to come relieve me and nobody ever does, and nobody's even at the customer service area to call for someone. I ended up just walking off and my manager asks me why the hell I'm not at the door and to go back and I tell her I was supposed to leave over half an hour ago but no one came to relieve me. She gets mad at me and calls another manager to complain about me to my face pretty much and once she finally walks off I go to the break room and clock out (my phone app doesn't work since I got a new phone). I check my schedule on the computer in the break room to make sure my hours for tomorrow and see I have 4 points to getting fired. Normally each point is a missed day and half a point is arriving late or leaving a shift early. I only missed one day (that I called in sick for) and came in late because my schedule was changed 1 a.m. the night prior and I never got a notification. So how was there 4 points when I only missed 1 1/2 days??????? (I think she may have something to do with it but idk, my other managers said it was weird)

Also most of the days I see her she REFUSES to talk to me. She just points where I need to be or tell someone else to tell me what to do. She even took me off the register once even though I was one of the only cashiers during rush hour because she saw an older man give me a 10$ tip and got mad at it. I literally don't know why she doesn't like me especially considering she's the one that interviewed me and hired me months ago. She's generally a mean-ish person yea, but everyone else says she's nice to them for the most part and asks about their day and everything when they come in and check in on them during their shifts and makes sure they get the breaks and lunches they need and are relived at the proper times. I have no clue why she's only mean to me and I dread going to work when I know she's going to be there. She gave the excuse of me being at the door because I'm still a minor (17) but I walk past the registers to go on break and she has ALL THREE of the other minors on the registers that started working there after me but weren't in training anymore. Idk I'm probably overreacting but I just feel like she's overly mad at me for no apparent reason.

If you don't have a coworker nearby, some people will say some pretty crappy stuff. I'm stuck alone most of my shifts, and if I'm clearly alone in the small gas station, they will berate me for not having enough product on the shelf. It's not my fault we don't have the cigarettes you clearly can't live without, try somewhere else instead of using the moment you have alone with an employee to tell them how much you hate them and the store.

I need a new a job and I think I’d like working retail. I’ve seen all the horror stories about working at Ross but I am trying to be optimistic about possibly working there lol. Is it worth it working at Ross or should I look somewhere else?

Basically the title, the first retail job I worked, I was let go basically on the first few days because I was "slow, disoriented and didn't catch on to work compared to the other new employees." Management had this "gamification" point system and gave me a 1/5 on my first day (ouch). I later revealed to them that I have trouble remembering things and need time. It was a busy store so I understood that they needed more hands on board that were competent. I wished that I carried a little notepad or something so I could've at least known something about things at the store, but this isn't like a big company, I'm a stack shelver at best and help customers with finding items. Has anyone ever done this? Would this look weird if I did it at my new (retail) job? I appreciate any advice/feedback about this :)

I (20F) have worked retail for the past four months and since starting, I’ve been given nothing but closing shifts.

I don’t complain, and I work 6 day weeks (46-48 hours sometimes). On 6 day weeks, I close (8PM), then open (9AM) the next day. Side bar, we are understaffed.

I finally spoke up and asked if I could open for two days next month as my family will be in town, but my scheduling manager denied it due to the fact that my coworker has children and needs the opening shifts. Is there anyway for me to work around this?

I just got a job offer at a new place that pays me way more. They’re asking when I can come in for training. I currently work at a small business and the owners are really nice to me😭I don’t want to be disrespectful. I cashier with the owners on my shift. Should I just email them my resignation today? I have work in 4 days(not the new job)… really want to start my new job soon.

I was originally scheduled a 2pm to 10pm closing shift and swapped for a 1pm to 9pm with a teenage coworker. I'm a grocery store cashier.

Corporate is on management to cut hours, so they randomly send people home when it's slow. 9pm rolls around and I'm looking for my relief only to be told that he was sent home.

They told me I'd have to stay and close, and I worked 40 minutes over. I guess they saw how pissed I was, and the night bookkeeper came to relieve me and let me go home. I was mad as hell. I am never swapping shifts again with anyone.

I don't mind working a few minutes over within reason, but I will not be taken advantage of. Having to stay over because you forgot to check the schedule is not my problem.

I just want to work my scheduled hours and go home.

Yes I did post this in career guidance too. Someone said I should post it here.

Can my boss cut my vacation time in half after I’ve already earned it?

For context I have been in my position for 3 years and have earned 80 hours of vacation. I have 33 hours leftover currently.

I am resigning from my full time position in January and going part time for a few months until I have my baby. I will not be returning. I asked my boss to go ahead and just schedule the rest of my vacation in, and he denied. He said I could still use it when I go part time, I will just have 16 hours now instead of 33 if I don’t use it up within the next two months.

Is this legal??

Edit: I am in the US

I had a customer last week threaten to sue me and the store I work at. I refused service because of course I did after that, and then skip to a day later and said customer comes in as though her threat didn't happen and tried to get a rise out of me at work saying passive aggressive shit. She thought everything I did, I did to piss her off. She wanted her receipt,I told her we can't print out a receipt of a transaction that happened earlier in the day, but the main office can, ours can only print out the previous transaction, which happened to be the refund, and she acted like I'm actually KEEPING her receipt from her. Like what? Also she only made it known she wanted the receipt after we told her we need the original along with said refund receipt. I needed to vent badly, this customer comes in daily now just to poke me with their words. Don't ask me why we need the original or not, I don't do the booking and we're told that they need it.

These 3 fat dudes have been trouble at my store but it was my first time dealing with them.

A few days ago the main guy was yelling at our head cashier for no reason. She was only present to open the bullpen and he was yelling about how he needs to get these trex boards. How he spends 10k and what not.

I came back from break and he was being assisted already by one of our pros. The customer told the pro a certain ASM would give him 15%. So he asked another ASM and they said they can try to do 10%. The pro isn't trying to risk his job.

The customer came to my register saying that he's supposed to get a competitor discount?

Me : what's the discount for?

Customer : it's competitor pricing

Like wtf does that even mean, our direct competitor?

Me : like what is it for?

Customer : its what that manager gives me

Of course I would need to get a manager override

I called my supervisor and tell her and she's just as confused as me. Because if it's truly competitor he would have the prices to match from an actual competitor.

The customer starts getting mad so i just ask if she can come to deal with this fat fuck.

DS : so I'm not going to give that discount since I was not aware or ever told about this. That particular manager has been on vacation for a month now. But I'll call the ASM we have currently.

The asm that was called never showed up and the guy was getting pissed saying how he has places to be and how he spent 10k like dude, I don't give a fuck.

Customer : can't you just put in military?

I was thinking, what? We don't just give military for free to people.

The pro that was originally assiting was noticing things were heating up. So he just put his military in to get that guy gone.

You can't just spend money and demand discounts. We have a guy who spends close to a million and is a lot more chill than this clown

I swear, every freaking customer that comes into the gas station while I'm behind the counter, will come in and ask if we have "so and so item", when it'll take them 5 seconds to look over the store and clearly see the small building with clearly NO STORAGE ROOM doesn't have your item. I started saying "just what you see" because it drives me nuts. Even complaining when we don't have items in stock, like take the damn minute out of your life and go into the bigger store to get the item you need instead of giving me a story about how much you need it!

I work in custimer services AND clients can be a bunch of jerks. Usually a Lot of them yells ay you even when they are wrong. My background: I grew up un a hostile and violent enviroment at home, when Someone yells at me I get too scared and I have to take medication (clotiazepam 10mg). How can I not feel this shaky? I think me own mind Is trying to protect making me feel like I need to run away

Can anyone actually explain why getting someone to sign up for a store’a credit card (places like TJMaxx, Marshall’s, HomeGoods, American Eagle, Burlington, Sephora, Victoria’s Secret, etc.) is so important? What does it actually mean to a company if a customer signs up for credit? Sure the customer might want to shop more and the associates’ role is to present the benefits of the credit card to every potential applicant. However, at the end of the day, if the employee helps the buyer purchase what they want but the team member couldn’t get the buyer to apply for the credit card, they are considered a failure?? I would think one would be pushing away a potential regular by constantly shoving the credit spiel down their throat. Sorry if this is a dumb question but I just don’t understand why it matter SO much in retail overall?

I been at the same job for almost 3 years now, burnt out and still going but the sameness of it is starting to get to me mentally.

The problem is that the company is good, closed on Sundays and the shifts never go past 7pm. I feel guilty for saying this.

My only hope is I declared next summer my exit to have time for an internship, and I will never go back to retail again.

Should I feel guilty for saying this after the job has been good to me?

Since my job’s location is closing, we can’t take returns anymore. There’s signs that are up saying so, and it’s also stated on their receipts. Why are people still trying to get something returned? I don’t get it. Then, they want to try and argue about it and want to say “those signs weren’t there when I bought them” or “I didn’t see them”. Too bad. I also hate when people come in wanting to exchange things. I want to tell people no on that too because it makes things harder than it should. A man came into the store yesterday trying to exchange some stupid earphones. I don’t know what all was done but it took longer than it should. I guess the man was also trying to buy something else too. I don’t know. I feel like if people want to do an exchange then the item needs to be the same price as what they originally bought. That way things go smoothly. I’ve never had to go through this, so I don’t know if it’s common for stores to take returns when they’re closing or not.

I had a customer today ask for twenty dollars back during his purchase. He proceeded to ask for three fives and a ten. I tried to explain to him that those bills equal $25, he proceeded to complain that it was $20 and still demanded it. He didn't get it.