So I bought a 650W 80+ Gold power supply from XPG in 2021, last month the power supply smoked and died after 2+ years of working normally no problem it has 10 years of warranty 3 of them are with the supplier and because I only knew the seller an online store in Egypt caller Arab Hardware store I contacted him to know the name of the supplier after back and forth for like a week they referred me to a company called QDS and said that it's the supplier the bought the power supply from I contacted QDS (who denied that they are the supplier for this unit after checking its serial) I went back and contacted Arab Hardware store who insisted that QDS is the supplier, and they will check with it again and contact me that was a week ago and no response from both parties.
Now you might say why don't you contact XPG itself and try to sort it out and the truth is I did TWICE both times they close the ticket without providing any steps to help me, In the last ticket they wanted me to provide images of the product and proof of purchase which I did provide but got no reply they also advised me to ship it to Taiwan for repair and while that could cost me more money that buying a new power supply they didn't even provide a shipping address I don't know what to do really and even though the product itself is good after all that shitty support I got from all parties I can't and won't buy any product from this company ever again or even recommend it to anyone who is building a PC

I just received a replacement case from Newegg for a damaged one. However, I have yet to get any word on whether I need to ship the previous case back to them. I tried contacting their customer service but even after a follow up email, still no answer. I’m planning on just parting out, repairing, then selling the damaged case but am just looking for some third party insight to this dilemma before I do so.

I dont know if It's a good company to buy from or not because reviews are all over the place and I cant tell if it's a reliable company to buy from or not cause the only pc I've had for the last 3 years was from best buy but I want to get an upgrade so I can run games at higher fps but I don't know any reliable pc company's and the ones I've heard of like digital storm and build redux have there reviews all over the place I saw a post about build redux saying that it took 39 business days for there pc to arrive and didn't work good after a month I think it said and another that said it worked fine and arrived in a month after placing the Order so im not sure of its good or bad

Not gonna lie I have bought from CyberPower PC twice, and a friend of mine once. Both our first PC's worked fine for a very long time, the first PC i did upgrade the GPU and Power Suply once after purchasing it. It was mid terms of specs. Since I was long overdue for an upgrade and I wanted to get a new MB to use the newest M.2's I decided to get build it, but then I noticed CyberPower had a BlackFriday deal it would have gone cheaper than me getting the parts myself, so i took the opportunity and got myself an hefty high end specs so it would last for a very long time.

I made a mistake of not investigating the new CPU series by intel I just trusted that everything was gonna be fine. And here is the part where YOU SHOULD AVOID CYBERPOWER PC AT ALL COST:

1. I was having issues with the PC and I couldn't figure out what the solution was, I contacted their Tech Support since they built the PC, and tried to help me, since we couldn't find the problem I requested and RMA to have them checked. When I received the email for it I was incredibly infurated, normally most companies will provide a UPS or USPS delivery ticket for you to send it, CPPC doesn't as the email explained in details "CyberPower PC won't be responsible for the delivery of the PC or any parts, the buyer needs to pay for delivery and insurance for the PC", meaning if anything happens thought luck is your fault so you gotta get the insurance, and if something happens with it while you have it, you need to contest it with the Delivery Service have them contact CPPC so a Solution can be made. I didn't do it because I got a MID tower build, those are very heavy the delivery would have cost me at least between 600-800 USD. So even if the repairs where in the warranty and even if I payed extra for another year so I didn't had to worry about it, I still would have payed money to have sent and repaired.
2. So instead I decided to test the parts with the help of a friend of mine, since my old PC can only test the GPU, since it was an AMD brand instead of intel and the MB can't read DDR5. We found out it that the Motherboard was faulty, it wasn't working properly, I requested for a replacement of the MB. But They said "You need to send the whole PC so we can replace the parts ourselves", meaning again it was gonna cost me a lot of money, instead i bought the same brand of CPU a different version for 240 USD which was about 400 USD cheaper than sending it. Still Wouldn't work that's when I started reading online more and found out it was the CPU but not for the reasons you might think.
3. The CPU wasn't faulty it was working as intended, the issue seemed that apparently a lot of software, games and even windows had issues with the new CPU i9 14900 series. From Crashes, Freezes, Hard Resets, Blue Screens, and would happen randomly irregardless of the game or software example:

• Photoshop, League of Legends, Palworld, Valorant, Guilty Gear Strive, Yakuza Infinite Welth, Elden Ring, Monster Hunter World and Rise, would work just fine
• Illustrator, Clip Paint, Lethal Company, Tekken 8, Minecraft, Sonic Adventure 2, Baldurs Gate 3, HellDivers 2, Would Either Crash or Cause Blue Screens. So I needed to downgrade, to an i7 14gen with the same socket type, I told and asked that from CPPC and they said "we don't do trades, because we aren't able to sell the part you turn in" which is a pretty moronic answer of a reason, because the same thing can be said when you Replace for the same one, and the part isn't damaged so they can 100% re-sell as refurbished I had to find other solutions then, and I tried different things that was working for a few people but they would just not work for me. Contacted Intel and they said that "yes we are aware of the issue with the i9 14Gen" meaning I had to downgrade.

1. Without going into detail what happened later the boiled down story goes as follow:

• Tried to get a trade with Intel, they said no cuz is a Tray CPU and not a Boxed CPU
• Sold it on Ebay, almost got scamed by someone committing fraud, Ebay fucked up, I still got the money of the sale, but the man got his money back cuz ebay refunded the person who committed fraud.
• Bought a new set from Microncenter, MSI MB, AMD7 CPU, and Ram
• When I went to pu the parts in I forgot I need to add the adapters for the Cooling System so I can fit it on the AMD CPU, since it was made for Intel Instead, normally those come in with the cooler. I couldn't find it on the box or the plastic bag with the extra parts CPPC sends, I could only find extra cables and the Wifi Adapter for the PC. I contacted once more the Costumer Support; which btw is abysmal trying to get on hold with anyone, it takes literal hours to get Tech Support but 5 seconds to get sales team; and asked them about the adapters, they said "do they come with it?" I said "Well the few times I bought MB i had those coming with it", they replied "well we need to send you and email for you to request to see IF we can send you some" . . . I asked them what those that mean can't I just ask you guys to send those parts if you have them, they replied with you have to request the ability to request the parts to be sent to you, then you can request the parts, then coordinate to see when to get them, and possibly pay for them in all it was gonna take more than a week to solve and they told me the price could be $20. I said "With all do respect to you and everyone that works there but tell whoever manages or owns the company, to grab that part and shove it so far up his ass that he goes blind" and stopped the conversation, went to Amazon and bought the parts for $16.

CyberPower PC makes it impossible for you to solve whatever issue you might have with your build and takes great lengths on avoiding any kind of responsibility as long it doesn't happen inside their own building.

Edit:

So there's an final ending to the story here about CyberPower PC. I got my PC back today after replacing all the parts with the one that I bought from Microcenter. I go to reactivate windows with the method they showed me in Cyberpower PC, using the option of "I recently changed hardware" It wouldn't let me, I go contact windows support and they were telling me "the Key is voided because it was a 1 time use only" so when I switched motherboards the CD key was voided.

I contacted Cyberpower PC and told them what happened, and I needed a windows Key, they told me "Because windows is digitally integrated to the motherboard, we can't offer you a CD key"

So even thou they say how to reactivate windows if you change Mother Board, you can't because is a 1 time use only.

EDIT:
I have to fully replace all the parts on the PC completly, except for the M.2 hardrives, the cooler and the PowerSupply. . . The GPU was also not working properly, it's and Nvidia 4060 Ti and it was some flickering issues i notice a single nice flickering in the lower end of the screen, when on Vr connected to pc a purple line would show up after a while on the lower end field of vision, Tekken 8 would show some flickering sometimes.

At least the new MSI and AMD parts are working perfectly.

I was going to have my custom Threadripper machine built with them but nope, stay far away.

• Website is full of builds in pictures of cases you can't actually order (Wtf? Likely some kind of bait and switch)
• Website is clunky and buggy
• They charge a ridiculous 30% markup on any custom ordered parts (despite the fact that it costs them essentially nothing)
• Someone named Cody there promised a call back, and then never did it (Seriously, how unprofessional are these guys?)

Red flags galore. I'll be going with another business or doing it myself.

I'm looking to get a new PC and I want to be able to customize the specs. My partner got one from Ironside a little over a year ago and that one's been fantastic, but due to issues with the financer I am unable to get a PC from them. Are there any other retailers that allow customizable builds that are reliable and reputable?

(Skip to 3rd paragraph for short story) I opened a Shopify store a couple months back and I am just using the basic plan for now. I’m selling computers and the profit margin is slim to none because my whole brand is basically the competitive pricing.

When I was signing up for Shopify I didn’t think much of the 2.9% Shopify fee or the 2% PayPal fees since I knew I will be selling computers for around $500. I didn’t realize that for me to even get sales that I’d have to have 10% profit margin at the most and then after taking shipping and $25 payment fees into account I’ve realized that I’m not making any money which I’m not to worried about for now, but I would definitely like to see some more money in the checking account especially if a part breaks, then I’m just down $150 and 70 hours of working.

My main question is how can I increase the profit margin without increasing the price? I need my price to remain lower (at least for now) in order to even get sales. Are there any fees I should be avoiding?

Can I get computer hardware for wholesale prices without ordering $10,000+ worth? I am only selling a few PCs a month and they are all made of the same components. I only have about $5000 to spend for everything which right now would be enough for me to restock about 10 PCs. I’m curious if there is anyone familiar with wholesales and if any tech company would even bother. I’ve been trying to scout out some manufacturers that look smaller but I have the feeling they wouldn’t even care to respond, especially those who work with AMD for the gpu.

Lastly, I’m wondering if what I’m doing legally qualifies as reselling because I wouldn’t have sales tax when stocking which could remove close to $50 in supply expenses. Right now I am buying everything on Amazon and the case on Newegg. I also offer free shipping with full coverage insurance included but lmk if I should change that.

Supplies: $470.59 Shipping (UPS Ground): $22-$36 ShipInsure: $8.99 Shopify transaction(2.9%+$0.3): $15.38 Total expenses: $516.96-$530.96

My listing: $519.99

Ideally, I would like to be making around $50 per sale but this is clearly not the case. I’m also paying a subscriptions for the store out of pocket- they are about $55/month.

If anyone has any suggestions to what I should do while keeping the listing under $525, I would greatly appreciate it. Without making any profit I just feel like I’m doing all this for nothing because I can’t even expand my business.

I feel like this is a simple problem in the hand of a beginner. Thanks again for anyone willing to help out!

I own a HP Pro 3300 SFF series. We modified it to 4 gigs of RAM. I want to buy another PC as this one is not able to run Roblox smooth enough. Pvp can be very difficult due to 10 fps. I want to know how much I could sell this PC for.

Terrible customer service. My PC build has been bottlenecked by their slow delivery. And I can’t even ask them for a refund, per their policy. If they don’t ship soon I will probably request a charge back from my credit card provider.

I ordered a custom pc from CCL on the 15th February. It’s still not arrived and they are still awaiting the components. This isn’t their fault so I do still recommend them as they have said that they will be sending me a limited edition gift for sticking with them. The CEO had emailed me to mention that there were disruptions from their supply chain but it is all fixed now and they should have the parts in a few days (it’s been a week since that email, still awaiting components)

I do recommend them as they do stay in contact with you and normally you would have your computer pretty quick but sometimes there is just a problem that they cannot fix

https://www.amazon.ca/ID-COOLING-SE-214-XT-ARGB-Motherboard-Compatible/dp/B09FDWPCWZ/ref=cm_cr_arp_d_product_top?ie=UTF8&th=1

I Bought this back in January, Assumed they'd send AM4 AM5 parts (As listed on item) they did not, I now have a useless Cooler sitting in my corner. Can't resend it, Can only leave a negative review and downvote them.

Have to now go out of my way and buy a new Cooler, Seems like not first time they've done this. I have same issue that 1 star reviewers seem to commonly have (Most Specifically) Same issue as " Chris Johnson " (Buyer) Except i'm AM5 instead of AM4.

And yes, This is me being petty. I have to delay my build for a CPU Cooler cause they didn't feel like shipping out 6$ worth of items.

​

Threads like this https://www.reddit.com/r/PcRetailers/comments/1328i1s/build_redux_avoid_at_all_costs/

scare me away from retailers. And there seems to be one for every single retailer if you google for it. Are there any actual good retailers that can deliver a good pc that wont crash and comes assembled?

My cousing recently purchased a HP Spectre 3k with Intel i7. The integrated graphics is Intel Iris Xe. Is this OK for low-level gaming? Obviously he can't run AAA games at high settings, but we would like to play L4D2 or Phasmophobia.

I'm looking for a reputable retailer in the UK for a PC so I can finally expand my gaming hobby now that I've got a bit more time for it. I'm looking for something prebuilt as honestly after the headache I had with a laptop I just want something that will turn on and do what I want with minimum faff.

I've found several sites, and I'm hoping folk might be able to shed some light on who to trust and who has good after sales care and customer support, as well as the ability to get the product to me in a safe and timely manner. So if anyone has good or bad things to say about the ones listed below, or any others I should look at please let me know.

CyberPowerPC

PC Specialist

Overclockers

AWD-IT

LaptopsDirect

Was looking for a place like Redux where you put your own parts in and build one, and then order it off the website, since I’ve never really had anything other then old, barely functional laptops, so I know nothing about it building a pc. Any recommendations?

As the title implies, I'm looking to purchase my first desktop for primarily gaming with a lesser importance on VR-compatible. My problem comes from my lack of experience with the PC market, the varies companies both big name and small, or what parts are compatible with each other.

The main thing that I'm struggling with are incredibly mixed opinions on various companies. As an example, a friend of a friend swears by Newegg and has bought quite a lot from them, yet one of the first things I see here on this subreddit is to avoid it at all cost. I checked out AvaDirect and thought it looked nice, but then saw people saying they try to piss you off so you order a refund and they charge a fee for it. BuildREDUX had a nice site, good prices, decent parts, but then I would see posts here or in another subreddit that it wasn't worth it and I would experience several month delays.

So my question is; for someone just getting into buying a desktop and not really sure what to trust, what would you recommend? I'm not even looking for some professional answer, just where did you buy your PC and what kind of trouble did you run into?

DO NOT BUY FROM "SUNSHINE OFFICAL STORE"

So I ordered a motherboard off of newegg. It was an msi mpg z390 pro carbon board. The newegg listing has the box shown and on it clearly shows that all the writing is in English. Has pictures of bothe sides all written in English. I waited 3 weeks for my motherboard to arrive. And guess what it shows up COMPLETLEY IN CHINESE. There is nothing on this board in English other than the title. There is also about 7-8 other reviews saying the exact same thing happens to them. Along with alot of reviews of just a few words saying how good they are. O built my entire pc around this motherboard and now I have thousands in parts that where all confirmed to work with this mobo. Now new egg just suggest. "Getting a new one" as if it's so easy to just return ALL of my parts and swap them for compatible parts for the new mobo. This is why this is so frustrating.

So I contacted new egg about this clearly scam seller. There response was basically. We can issue a return for you but we cannot/willnot go after the seller. They basically told me that there marketplace will do a review. They will review the seller and then be able to tell from the review wether they are scamming people. There review consists of basically just checking written reviews about the seller. That's it. (ALL OF THIS INFO COMES STRAIGHT FROM THE MOUTH OF CUSTOMER SERVICE SUPERVISOR NAMED ADRIAN.) So what I was told was that they can issue a refund but won't stop them from scamming people. Which makes absolutely no sense.

So I thought I would try and let people know to not use this seller and basically not to use newegg as a whole unless you are buying from a very well regarded seller or from a big manufacturer. I.e MSI, ASUS, etc. Sorry if this is not allowed or should be somewhere else but people need to know about this crap and hold newegg accountable.

Is the website factorydunia.com legitimate as they have quite cheap CPU prices 58003xd for £191 at the minute. Anybody used them?

https://www.factorydunia.com/product/amd-ryzen-7-5800x3d-desktop-processor-8-cores-16-threads-3-4ghz/

It's India based I think and t and C's say import duties paid by them! Not sure I believe it

Hello, I'm trying to buy the three parts mentioned above (4070, B650M MAG, 7800x3d) from Amazon... I'm planning to buy only those three parts and replace them with the parts from the computer at my parents' house in south Korea. But the problem is that I can't check if the PC parts are working properly in one month... So I have no choice but to buy it from Amazon and try to use it. So, is it possible that initial defects in the motherboard, cpu, and gpu are frequent? Can I buy it with confidence?? (And the reason you often see cases of initial defects on the Internet is because people who have experienced such cases write about them, right?)

link:GPU,CPU,MB

So I unfortunately had to RMA my RTX 3090ti, they have come back to say they have found a fault, but due to lack of 3090ti stock, they are offering me a used 4070ti instead.

I paid for around £1,500 for my 3090ti, which seems to be £500-£600 more than the replacement they are offering.

Should I accept this, or am I get slightly screwed over?

Thank you for any help

EDIT: RMA is being handled by Overclockers UK | GPU is MSI RTX 3090ti Suprim X

Dont buy from newegg
https://youtu.be/2fnXsmXzphI?si=Dt-UVnuivEkYsPc8

Like Egghead, Fry's Electronics, Computer City, CompUSA, etc. MicroCenter is too far! :(

so i want to purchase an rx 580 and a samsung 870 evo ssd from aliexpress but i dont really trust the site. here are the links for both of them: https://www.aliexpress.com/item/1005005966943208.html?spm=a2g0o.cart.0.0.47a838daTHbTTY&mp=1

https://www.aliexpress.com/item/1005006431300867.html?spm=a2g0o.cart.0.0.47a838daTHbTTY&mp=1

they both have good revies and lots of sales but the prices seem to good to be true. Could any of you confirm if they are legit or not?

​

I made a post a while back about my card (3060ti) acting weird, and as sugested I made a RMA request, they got the card today and they sent me a video of it being tested with two stress-test softwares, and the card seemed fine. Before I sent It I was getting constant black screens at kinda of random times, It only seemed consistent when I would start using Godot (a game engine) and after some time It would black out. When these would happen, I always immediatly put my 1050 on to see maybe if it was anothers component fault, but it always worked fine. The motherboard vga light would also be on when using the 3060ti. I explained all of this to them and they still insist on sending the card back to me. Is there anything I can do?

So I recently installed a new motherboard by myself into my computer. It turned on, and I thought was working fine until it blue screen. Saying that there was an issue with windows I was able to get into the computer. I would have to enter the bios and then exit the bios again and it would load up my computer just fine by the way I did not replace the CPU just the motherboard which I bought from Micro Center, I took the computer to Micro Center paid the $40 for a diagnostic and they said they would take a look turned out. They thought it was the CPU and I would need to replace it and it cost me $300 for a new CPU. But then I questioned that the CPU can’t be faulty if I was able to load up windows in the computer works so they tried a new CPU still the computer worked fine with windows, but the Bluetooth and Wi-Fi still didn’t work so tomorrow they are going to try and replacing the motherboard for a new one and trade my old CPU to see if that works if that works do you think I should have to pay for anything? I don’t think I should have to pay for the motherboard swapped since I bought it there and it’s faulty and I don’t think I should have to pay for windows or labor since they are faulty motherboard might have been the issue to why windows didn’t work to the best of my knowledge. But please let me know what you guys think. Ty!

I purchased a Kingston 64GB (2*32GB) 4800MT/s DDR5 CL38 SODIMM kit from Amazon in November.

After installing the RAM, I recently started encountering frequent BSODs, prompting me to run a memtest86 diagnostic to identify the issue. The results were concerning, indicating a serious problem with the memory modules. Memtest86 found a spectacular number of errors (almost 9,000) within a very short window.

Since I am past the Amazon return window of 30 days, I need to check if I actually have warranty or RMA options available. Has anyone who's ever done international RMA with Kingston be able to offer any insight/recommendations?