I had one of these years and years ago but it got thrown out a long the way. I just got a new LB and I wanted to buy one, but I couldn't find it on the website, but the invoice paper I got with my order still had a url for them even though it doesn't work.

Edit: False alarm! Crisis averted!

Evidently the batteries or the charger did something weird. A recharge had them working again.

Hi everyone!
This is Justin from Magic-Flight.
I've recently stepped in to lead the company.

I've been Forrest Landry's right-hand man on a number of projects over the past several years, and while I do not have an official title, COO or acting CEO would be functionally fitting.

We apologize to anyone experiencing friction with our company, and especially for missed messages requesting support.
If anyone has any outstanding customer service issues, please feel free to DM us on this account.

customerservice@magic-flight.com is still the primary customer service channel, and I am monitoring it closely to ensure messages do not get dropped through our processes.

I've been reading a lot of this sub and appreciate the care and support people have for our company and products.

We're open to any questions, comments, feedback, etc.

Reddit keeps banning this sub for spam even though I check it daily and we have another active moderator. This is the second time it’s happened.

It took a few days for them to unban us but to their credit, we are indeed back. I guess I’ll just have to bark up their tree every now and then.

Magic-Flight is still active as well, apparently. I got a newsletter email from them a couple days ago.

To those waiting for orders or warranty service, I’m sorry you have to go through that. I don’t work for Magic-Flight, I just mod this sub. I wish y’all the best of luck.

I reached out to their emails, and ordered a launch kit, but have not heard back from them, and haven’t received a confirmation on my order. Really hoping that this company is still alive and well because they’re truly unique. -The verdict is yes-

Hello! I recently resurrected my mflb, which was in great condition after being left for nearly a year!!

I had cleaned it fairly well before storing it, but I apparently left the glass piece inside. When I cleaned it before use, the glass piece wouldn't budge. I tried using it, in hopes that heat may loosen the piece but nope! (it worked great though otherwise!)

In my 2nd removal attempt, a very very small crack appeared in the glass. So, now I would REALLY like to remove it, and just buy a new mouthpiece. I tried using ISO and a small paintbrush to try to get around the edges, nothing. I tried warming it up a bit with a hairdryer - no budge. I even tried leaving it in the fridge for 10 minutes to see if the glass would shrink any LOL (it did not work)

Any advice?

Like many folks here perhaps, the flight box was my first dry herb vape over 10 years ago. Idk what happened to my original flightbox, but I went on to “upgrade” to newer vapes over the years. Little did I know, the flight box might actually be the best vape all along 😮

Recently, I saw a post on here speculating on the company behind the flight box shuttling down, so in a fit of nostalgia, I ordered a new MFLB! It shipped quick, and upon arrival replaced my trusty crafty as my daily driver. I swear, it gets me way higher off way less herb and also it is so nice to just be able to sip it periodically rather than having to have a full session.

I can’t hear the haters from up here. Today I would like to formally announce that the flight box is stupidly slept on in the year of our lord 2024, you heard it here first ✈️📦😮‍💨

Their website is.... sparse to be nice. 7 options for boxes of those 7 2 are completely sold out and most of the rest are partially sold out i.e solo box is sold out or a type of wood.

It just seems bleak. Sorta makes me want to buy one before it's too late but money is tight

Where can I get a wood mouth piece online? Which is a good one?

I am looking for something discrete to use around my family when camping.

I don’t like complicated devices that require a million parts to use.

I have been using a one hitter from another company and I am not enjoying it. First having to reload constantly is a pain in the butt. Then the residue and cleaning is another pain in the butt.

I fell into this product looking for something easier to carry around with me.

What are the pro’s and con’s also which package should you buy when just starting out with this company.

Also can you buy from Canada so you don’t have to pay duties and taxes along with exchange?

So iv had an MFLB for years, but havent actually used it in the last few years, and tried charging my batteries (the included ones) and ofcourse i got like half of one hit and they're dead (orange light inside fades reeeeal quick) and so i was thinking of just getting a new set. Iv found some online on the big A (next day shipping ideally) this is the title of them "POWEROWL AA Rechargeable Batteries with Charger, 8 Pcs AA Rechargeable Batteries 2800mAh Ni-MH Double A Batteries with Smart 4 Bay Battery Charger " Would these be okay? Also, i keep seeing people say you need to peel the cover off them, why exactly is that? Also the 8 batteries and the 4 bay charger are £16 which seems reasonable? Anyway, i really appreciate any and all help!

So a few years ago I lost everything shortly after my partner died, one of the first things I made a point of replacing was my Box. At the time I could only afford to get the kit w/the finishing grinder, was disappointed to see they no longer shipped in the tin, but at least I was able to replace my box and grinder. I'm finally able to afford to replace my power adapter, but there's nothing but spare parts on the website. So did they just discontinue the power adapters/whatever they are calling them currently, or the title?

I just got one basically new second hand. Everything was included, original batteries and the box itself in perfect condition. When I put the batteries in their charger it seems like the red light switches off to green within like 10-15 minutes, but then when I put it in the battery hole there’s absolutely nothing. The light doesn’t pop on, no vapor, nothing. What could be the issue?

Hey. I live in Europe and there's no way I can find the jet pac for my mlfb. Anyone knows how to make a diy 12v powerbank similar to the one sold on the mlfb site?
Or anyone selling their jet pac in Europe ??

Hello all, so I just bought a used mflb off of ebay and it isn't working properly. A couple things. First off the light won't turn on with the battery in positive first but will light up with the negative end in. Second, with the negative side in it heats up slightly but I'm getting virtually no vapor. Pos side in does nothing. Thanks for any insight.

See tittle and photo I just contacted support

Has anyone tried it with the MFLB? I have the power adaptor, I think it is 5+ years old. Advice with DMT is to keep the temperature lower, so MFLB seems like a good option. The screen is not ideal however, not sure if the powder will leak through. Going to try putting it on top of a layer of AVB...

The company has indeed changed, and some of you have noticed. This is something I’ve been keeping track of for a while.

Years ago the MFLB was the premiere budget vape with a killer warranty. Now as technology has marched on others have swooped in and claimed that market. So what’s left for the Launch Box?

From what I can see Magic-Flight perseveres, albeit in a much smaller form factor than before. Now they hire fewer people and operate more slowly. They fill a niche that other vapes still cannot match.

As far as budget vapes go, there’s always a compromise. The MFLB is no exception, and its compromise is technique. You have to learn it to truly enjoy it. I have /r/mflbguide up for anyone who wants to learn. Knowing proper procedure can prevent an MFLB from breaking or dropping in performance for many years.

I personally find this compromise to be preferable to that of other budget vapes. With the MFLB you get US manufacturing, instant-on instant-off with no burn risk, no butane or lighter required, a vapor pathway free of plastic, a very small and pocketable profile, a modular and expandable design, excellent shock durability, and other advantages.

I see they haven’t been very instant-on about their customer service response times, but personally I’m just glad they’re still around at all, making the same great product they used to. To me it’s kind of an “if you know you know” thing. I get that preferences vary, but mine happen to lean toward the MFLB.

I bought a MFLB ages ago, it was my first and is still my favourite vaporizer.

Having abandoned oil vapes for what should have been obvious in hindsight, health concerns; I am now using my MFLB again. Well, I would be but it just won't vaporize anymore.

I've cleaned the trench (which really wasn't that dirty) and battery connection points, gently pressed with a coin to increase contact points (that already are tight enough to hold a battery against gravity), tried stripped amazon basics NiMHs that have been verified to be holding over 2300mah, and both politely and not so politely asked it to JUST START WORKING.

No dice.

I've sent an email about warranty to MFLB HQ, but its has been almost 1 week with no response. I plan on sending them a followup email once the week is up but until then, maybe you can help me?

What else can I do in order to get this working again? Any ideas are welcomed.

Lost my MFLB about 10 yrs ago on a hike in Southern Utah. I recently started rifling through old bags, and found my old trusty walnut (I think) box.

What’s the best place to get batteries now a days? I tried finding a power supply, but no one has any in stock. Regular AA didn’t work

Can't find one for sale and would like one.

Took the lid off to get a decal onto the inside. The kind that you apply to a window then remove the backing work great!

I normally go to a fresh battery when I finish up a trench. I don’t vape it all the way down, stopping at a nice golden brown to smoke/eat later. Was just curious how many trenches y’all can get out of your batteries? Would be interested in seeing how my battery use compares to others.

I emailed Customer Service 12 days ago. I've tried following up since then. I then emailed the Orders address too. No reply at all. Any suggestions? Thanks.

Update: As of March 1st (14 days after my initial email to MF), I did hear back from Customer Service and received a helpful reply. They said they're experiencing a backlog of emails that they're working to catch up on. FYI.

Since I bought the MFLB with the Power Adapter I've been having issues with the cable, after a couple of months I had to work my ass off to find a position for the cable for it to work, then it just stop working and now it's been a couple of years without using the MFLB.

I'm trying to find an alternative to power my MFLB back again, have you guys have found a way?

Lost my original mlfb a long time ago used to come with warranty for life, this one got no serial number in the back… you guys know whats the warranty on this new ones, my previous one last me for like 6 years without needing a replacement

This thing is great and so cool… love it