/r/LegalAdviceUK

Photograph via snooOG

LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland.

We operate as a form of "legal triage" where commenters can guide posters towards resolving issues themselves or towards an appropriate professional.

Welcome to LegalAdviceUK


LegalAdviceUK exists to provide help for those in need of legal support in England, Scotland, Wales and Northern Ireland.

We operate as a form of "legal triage" where commenters can guide posters towards an appropriate professional.

It is very important to note that this subreddit does not replace a qualified Solicitor or other legal professional.

Woah, didn't know there was so much law /u/zesty_lemon45, 21/02/2019


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  • Questions must be related to UK law

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/r/LegalAdviceUK

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1

Accidentally sent nudes to a public channel

Title encompasses it

Was sharing pics and vids to someone specifically and in my horny haze I must've fumbled the wrong channel

I quickly deleted it and hopefully no one except the poor mods saw

Obviously i want to fucking die of embarassment, but the potential legal risk of posting sexual content in a channel minors may have been in was brought up by a buddy and I am a little concerned about it

0 Comments
2024/12/04
04:06 UTC

3

Rental Advice - when should I get paid?

I rented my property on the 23rd April 2021 and my tenants wanted to pay the rent on the 4th of each month so I got my first payment on the 4th May 2021.

I have increased the rent by £70 per month and I gave them the legal requirement of 3 months notice on the 7th August 2024 and the letter states the new rent takes effect on the 10th November. On the 4th November I received the payment for the old amount. Should I have expected the extra £70 on the 10th November or should I expect it on the 4th December. It hurts my brain to think about it and I don’t want to query them if I am wrong ☺️

I am based in Scotland

2 Comments
2024/12/04
06:21 UTC

2

[England] Housing possession claim with a counterclaim - offer to settle or wait for trial?

Evening all,

I am the tenant in this situation and I'll try to keep this short and simple. Facts of the case:

- tenancy started in 2019, went periodic in 2021, new tenancy started in 2022, went periodic in 2023. heating and plumbing were problematic in the house since the start of the tenancy, however the landlord has been repairing things up to 2022 and then stopped

- S21 proceedings failed in October, 2023 as my deposit wasn't protected and no gas safety checks have been done since 2019

- deposit is still not protected

- rent increased by £300 (700 -> 1000) via S13 in Nov, 2023, I refused to pay the increase due to ongoing disrepair: gas heating not working properly (or just plain not working at all) since 2022 and I had to buy electric heaters and pay more costly electric heating to heat the house

- landlord stopped all repairs in 2022 and never made efforts to repair the gas heating after that and claimed in court (as part of the S21 process) that there is in fact no gas in the house at all (no idea why he did that)

- I do not dispute that the rent was lawfully raised and due, I do not dispute that I owe this amount and I accept that I refused to pay it due to the disrepair

- S8 possession claim started due to rent arrears as I now owe £3600

- I counterclaimed for the unprotected deposit and disrepair to the value of £10000 (4x tenancies with £2100 compensation each + £1600 for the cost of 3x electric heaters, inconvenience due to disrepair and having to pay a lot more for electric heating as I am unable to use gas for heating)

- I am aware I am not going to get £10000, but I feel confident my claim is worth around £5000 and certainly more than my arrears

- landlord is using an eviction specialist and on the first hearing they have requested it adjourned in order to reply to my defense and counterclaim. this was granted and the hearing was adjourned for next month. the next hearing is likely going to be a directions hearing only anyway

- landlord has since replied to my defense and counterclaim, but the reply wasn't of any substance, aside from claiming that the landlord did not know about the disrepair. However, I have copies of emails where I raised these issues, not to mention that the disrepair was also mentioned in court for the S21 proceedings as the court has sent the landlord a letter stating that the tenants are reporting a faulty gas boiler in the property

- I do not qualify for legal aid, and although I have had help from a solicitor to write my defense and counterclaim, I was not impressed with how unprofessional they were, and I did not really get a better feel of any other company, so I am just representing myself in this

- I do not actually want to stay in this house and I will be moving abroad as soon as this is done, so I am not interested in keeping possession and would gladly give it back, but I am not doing it before this court case is resolved. I might be coming back to UK in 5-10 years time, so I would like to have this case settled either by a trial or out of court, but I am not giving the property back so that the landlord can then make repairs and say there was never any disrepair!

- all my contact to the landlord is via the eviction specialist as they have stated I am not to contact the landlord directly

So my questions now are:

1.) do I need to provide a reply to the landlord's reply and provide evidence etc, or do I just wait with that until the trial actually starts? I don't want to engage in "ping pong" with replies, statements, evidence if this is not necessary, but I also don't want to go the next hearing and get asked why I have not replied?

2.) can I make a settlement offer? I know Part 36 rules do not apply for housing possession matters, but can this still be settled out of court? I want my deposit back and probably £1000 in compensation. In return I would drop my deposit and disrepair claims and surrender my tenancy at short notice (I am only limited by availability of flights and can leave whenever). Of course, I expect the possession claim to be ended and rent arrears written off.

3.) do I let the landlord / eviction specialist know that I am willing to surrender the tenancy as soon as this matter is resolved and / or otherwise settled, and wait to see if they instead approach me with an offer to settle?

4.) if I do make an offer to settle, do I do so "Without prejudice" or "Without prejudice save as to costs"? Or does it not really matter in my case?

5.) how long does a trial like this normally take? even though I would like this sorted as soon as possible so that I can finally move, I don't mind waiting a few more months if needs be, but I wouldn't want this lasting another year...

Thank you all for reading, I appreciate it. Any advice / suggestion is welcome.

2 Comments
2024/12/04
05:22 UTC

1

Landlord says he will levy a fine if I move out before the tenancy period ends. (Scotland)

When I told him that short assured tenancies created after 2017 are void, he argued that this doesn't apply to my tenancy because he is a live-in landlord and I am only renting a room in the house, not the entire property. The contract includes a clause stating that I will be fined £350 if I terminate the tenancy before February (six months after I moved in) and that I would also forfeit my deposit, which cannot be used to cover rent during the 28-day notice period.

Can I move out before my next rent is due (before the end of the 28-day notice period) without facing any serious repercussions?

Is this clause enforceable? And is there any truth to what he's saying?

1 Comment
2024/12/04
04:56 UTC

0

Was told to drop it 14 years ago, can I ask they arrest him and interview now?

England: My drink was spiked when I was 16 and at a party, came round to someone assaulting me and managed to get away. After piecing together the evening, realised I'd been spiked and reported it. The guy went to my college so I found out his name. I was actively discouraged from proceeding with the case at the time - the Police officer told me everyone would say I was a slut and that I wanted it (which made me cry) so I filed my statement and didn't even opt to get him arrested. Time has passed. I've done lots of therapy to recover from my PTSD. I have also reached out to him via social media once and his work email recently (not in an accusatory way, just simply stating I know what he did). He blocked me on social media and hasn't responded to the email. I feel like this is an admission of guilt by omission. I am older and stronger now and I'd like for him to be arrested and to have to formally give his story.

  • even if he lies through his teeth. Is this possible?

Or were the legal proceedings and options completed when I gave in to the Implicit pressure and dropped the charges years ago? Tbf, I can understand the CPS wouldn't have proceeded, so can see why I was encouraged to back out first, though it was obviously awful to be discouraged like that then, maybe she was trying to save me somehow. Anyway, as said, I'm older and wiser - and stronger now. Any thoughts or advice welcome.

5 Comments
2024/12/04
04:15 UTC

2

Entitlement to deceased fathers personal belongings he left at work (England)

Hi, looking for a bit of advice. My dad passed away in July after being ill in hospital for nearly a year. Before he was ill he had left some tools at his workplace where he'd worked for 10 years (a care home) as he used to be a mechanic and had helped the company repair a couple of their vehicles with my brother who is also a mechanic. These tools aren't worth much but have sentimental value to my brother as these were the tools my dad trained him with. Anyway my brother reached out to the owner on the phone last week and asked for the tools back and was told that was fine and to let them know when he was coming. He emailed yesterday to let them know he'd be coming to collect them this weekend and the owner responded saying they had sought legal advice and my brother either needed to provide a letter from my dad giving permission for him to have them (which we clearly can't get as he's dead) or a letter from a solicitor for the estate which we also don't have as my dad didn't have anything of any worth. These people know my brother personally from fixing their cars so he's no stranger, just in case it makes a difference. Anyway I suspect that maybe they've lost or got rid of the tools since he has passed and now they're panicking and trying to put us off. I guess my question is, is there any point in paying for a solicitors letter to try and get them back or do you think I should reach out myself first and ask them to confirm if they even still have them? I'm willing to pay for the solicitors letter but suspect this lady will reject it and then I've wasted money. Particularly as the tools were in a toolbox and I couldn't tell the solicitor specifics of what's in there like number of wrenches etc. Any advice would be appreciated!

1 Comment
2024/12/04
04:14 UTC

1

Leaving apartment before break clause

Hi, [LONDON BASED]

I was wondering if someone could help me elucidate a question I have regarding my current living situation. I moved in to London and found an apartment in a flat share thanks to an agency. I am now wanting to move out of London, a month later, because the job I am working at has bad conditions and for my mental health I cannot stay here. I signed a 12 months contract with the apartment with a break clause after the 7th month. However I absolutely cannot see myself staying in this apartment first because I quite my job but also because I am leaving London all together. Moreover, the apartment is actually quite shitty with a lot of weird things going on. The agency has a ton of people working for them I won't go into all the details, but even getting the code to move in on the arranged day was difficult; a person from the agency showed up without notice in the evening and then again in the morning to change the code that locks my door; but really those are just SOME examples about sketchy things happening that make it that I don't want to stay here (also common area is dirty, very little space we share it amongst 6 people). Long story short will anything happen to me if I quit the apartment ? If I want to come back to the UK will I get adverse credit? I contacted the landlord he is aware of my job situation and that I am leaving the UK. But he told me I was responsible for finding a suitable tenant to replace me with a fee of 170 pounds. I put many ads on SpareRoom and other platforms but got no success.

1 Comment
2024/12/04
02:34 UTC

0

Is this legal? Work considering moving me instead of removing product. (England law)

Hello! I’m new to the UK and have been working at chain coffee shop in town. We recently released our Christmas drinks and three of them contain a topping in which I am highly allergic to. That being said the first week it was released (when I had my first shift using said topping on the 11th of November) I had on protective clothing (long sleeve shirt), ensured I had my epi pen readily accessible, changed my gloves every hour, washed my hands every hour, and took antihistamines (four 120mg ones). Yet when I arrived home I went into anaphylaxis. Had my epi pen administered by my flatmate and an ambulance was called. The topping was promptly removed.

The following week I was on holiday in my home country (18th to the 23rd of November) and during this time it was decided that the topping would return. Four boxes of kn-95 masks were purchased for when I returned the next week.

When I returned for my first shift following my holiday (the 25th of November) I began to wear/ do what I listen above in addition to wearing the provided kn-95 masks. I also will mention that I had to purchase my own personal pack of disposable gloves. I mostly worked on the floor clearing tables, washing dishes, cleaning toilets, and sweeping. This continued as a trend during my shifts. I took my prescription antihistamines and only encountered an itchy face every once in a while.

Then on my last shift of that week on the 1st of December I was put on the bar to serve customers and make drinks. Everything was going well I only experienced minimal discomfort ie itching. So due to this I stepped off bar for a moment and had a coworker cover my till so that I could take my antihistamines. When I arrived back to my till my coworker ensured everything had been properly whipped down. I then began to serve customers again. About 2 minutes later the itching intensified this caused me to use my right pinky finger to itch the inner part of my eye. This was my fault and mistake. After itching my eye 2 minutes later I began to struggle to breathe. The itching became a patchy red rash throughout my body and my lips and throat began to swell.

I promptly left bar and went to our break room and tried to calm down but I was unfortunately in full anaphylaxis. A call was made and a coworker arrived and administered my epi pen. The ambulance was then called as is protocol and I was taken to a&e.

Now the legal issue at hand that I would like to inquire about.

After this incident my regional manager was contacted and they then proceeded to have a meeting with their boss. It was decided that instead of removing the topping which is a very common allergen that could also affect customers that I would instead be moved to a smaller store location that’s farther for me to get to, where I would work the same hours alone and that is in an unfamiliar area to me. At this new location the topping that I am allergic to would not be served and I then would return to my main store after the Christmas drinks are done for the season. I suffer from anxiety and ADHD and am currently on the waiting list for an autism assessment. This would completely disrupt my routine and would leave my main store short staffed as I work full time and they would not get a replacement for me.

I am unsure of uk (England) law on discrimination but feel as though this could potentially be as well as possibly show a lack of the ability to have reasonable accommodations or adjustments. Would this be worth getting a union involved or potentially seeking out legal advice/ assistance?

I have worked here for 9 months and I am employed in England. If anyone has questions please ask and if anyone has advice please don’t hesitate to comment. Thank you!

8 Comments
2024/12/04
02:13 UTC

1

John Lewis return laptop bought online

I bought a laptop online from John Lewis I used it for a day or so just setting it up.I found it virtually impossible to use as the screen too bright.It caused vision problems and I felt it could cause seizures which I had suffered in the past.As I had used it I was told It was not a fault and couldn't return it.I asked re 14 day distance selling rules & their returns option reason of not happy with functionality. Was the chat advisor wrong? How can I find out I cannot use it if I don't use it?

2 Comments
2024/12/04
01:27 UTC

0

Employer requesting medical records

I was off sick for 3 weeks from work and provided a medical note from the GP to my company, and when I returned to work I’ve been requesting to work from home a lot ( I usually work Monday Tuesday in office and the rest from home) so over the last 3/4 weeks I’ve been requesting to work from home as I’m fatigued and exhausted due to my illness (I’m also on 3 months medication and have provided proof) and in my return to work meeting I explained that it would help a lot if I got to work from home a bit more freely until I finish my medication which they seemed understanding with and now they’re unhappy and asking for medical records and I have a disciplinary meeting in a few days as apparently being fatigued and exhausted due to an Illness isn’t grounds to work from home ( I drive 1.5 hours to work and back and I do 9 hour shift) I explained that I’m endangering my life and others on the road but to no use. So i was wondering can i refuse to give up my medical records and what would be the best steps to take forward. Thank you

4 Comments
2024/12/04
00:10 UTC

41

Sold a car privately buyer has returned it

I sold my vehicle privately. Buyer came and was happy with everything transferred the money and took away the car . The next day she brings the car back and demands for a refund making excuses about car having issues . I was honest about the car condition provided her with all latest MoT documents . She brought a friend who indicated she has changed her mind and wants to get a refund . Now she has left the vehicle on my property and has left . The police is not doing anything as it's a civil matter and don't know how long it will take for council to get it removed . I have already transferred the owenership under her name so she is the legal owner . She can't just return the car and my property and then threatening me that once she gets the car logbook she will put the car under my name again . I don't know where do I stand please advise needed

14 Comments
2024/12/04
00:00 UTC

0

Water damage to flat below - backdated charge to us?! - England

Hi all, first time posting here and looking for some advice.

My wife and I received an email detailing water damage to the property below us through potential leak points in our bathroom and en-suite. Our neighbours flat was also included in this issue, and it seems more of the damage was done through his bathroom over ours. He has also been living there since 2017 (damage caused in 2022) so is possibly more liable to this service charge increase.

We purchased the property and became legal owners in July 2022, however the damage caused is dated to March 2022 and we were going through the searches etc. at this point.

Long story short, the management company are stating that they will add the costs that were not covered by insurance to our service charge, but we have no recollection of being made aware of this issue by the previous owners or the estate agent. Our service charge is quite high as it is, this is quite a blow.

Any advice would be appreciated!

1 Comment
2024/12/03
23:56 UTC

0

Car mis sold App Connect - do I have a basis for claim

I recently purchased a car which was said to have App Connect.

Upon trying it during the test drive, it said it needed an activation key - no worries said the salesman, you simply get it activated at the dealer.

Fair enough, believed him, purchased the vehicle.

A few weeks later I phone the main dealer to get it activated - turns out you need to pay some £300 to get it activated as, whilst it is on the radio unit, it was never ticked as an option for this particular car - therefore it does not have App Connect.

I phoned the original dealer to advise about that - I got the usual bullshit you’d expect from a second-hand car dealer ‘well it does have App Connect, it is just not activated’ - basically trying to cover his arse. I’m going to follow up with a complaint and take the necessary steps to recoup the cost to get it activated. My question is, how likely would I be successful in making the claim?

It was advertised as having App Connect as one of its main features. App Connect is the usual Apple Car Play/Android Auto by definition. Does his comment of ‘it has it, it is just not activated’ have a leg to stand on - it’s clearly misleading. The guy came across pretty disingenuous from the outset but I needed a car.

Just wanting to make sure I’m not wasting time pursuing this or being unreasonable.

This is in the UK.

1 Comment
2024/12/03
23:47 UTC

3

Scammed by travel agent? Huge price rise when trying to use voucher.

I am in England. I booked a flight with gotogate.co.uk and added the cancellation guarantee (specific policy) as there was a high chance of needing to cancel - which ultimately I did. The terms are you get 90% of the flight cost back to use as a voucher on their site. I try to book a new flight with my voucher and every time I go to click pay it adds on a "flight price rise" which is over £400 - almost doubling the flight price and almost equal to my voucher.

I have checked the price of this flight with other websites and the airline itself. Not a single website is showing a price rise. I waited several hours in case there was a delay. Even the gotogate.co.uk website still reports the original price until I add my voucher and click pay. It did it on two different flights and using different browsers and private mode.

In the end I booked with another company to achieve the lower price (surprise the rate has not gone up and still neither in the original website). I feel like this voucher was a scam? I technically still have it to use but when I ring the helpline they say they only help with existing bookings and have no one to transfer me to so will not speak to me.

What are my options here? Is this a scam and can I fight it?

2 Comments
2024/12/03
23:44 UTC

0

Being billed to recover my stolen motorbike more than the value of it. (England)

Back in April I bought an old Honda from a friend, I rode it into town the next day, left it parked for 20 minutes and it was gone. I called 999 and they said it was none emergency so phone 101. They gave me a crime reference number and said it may take up to a week to investigate.

I decided to take matters into my own hands and knocked on doors in the area with ring doorbells and found footage of my bike being ridden off towards the neighbouring city along with a group of 3 other bikes, all the riders were wearing balaclavas with no helmets. I posted the footage on my Snapchat and a friend said they spotted it being ridden in a notoriously bad area of the city. I borrowed my gfs car and drove it there only to spot it straight away along with the other 3 on bikes. With my bike in sight, I call 999 again to let them know I’ve tracked it down and can see it, I gave them the crime reference number from the original call and they said it wasn’t on there system because where it was stolen from was a different police jurisdiction so I explained the whole situation again and received a new crime reference number, the operator on the phone then said that all the units are busy and they had other priorities to attend to.

The call ended but by this point the bike thieves had spotted me parked up staring at them, they rode towards me so I quickly started the car and drive off but they began chasing me. One of them came up alongside the passenger side and kicked the wing mirror off and started banging on the window. I floored it and eventually lost them once I drove into the city centre.

After going home feeling frustrated and hopeless, I get a phone call from the local police department saying they’ve reviewed all the CCTV footage in the town and they can’t find where my bike went. I explained to them everything that happened and told them exactly where my bike was but they said they couldn’t do anything as it was outside their jurisdiction. I phoned up insurance and realised I only insured it for third party so theft wasn’t covered, because of my age, I was quoted nearly double the value of the bike for third party fire and theft so I settled for just third party. I was left with no bike, my gfs car damaged, no insurance pay out and a ‘claim’ for theft on my insurance record.

8 months go by and I get a phone call from the police saying they’ve found my stolen bike, they need to do CSI then I can collect it. A week later I receive an invoice from a vehicle recovery company (1.5 hours drive away), billing me for around £380 for the storage of the bike. I phoned 101 to query my local police dept about why I was hit with this invoice but they told me it wasn’t them dealing with it and they couldn’t help as that recovery company is only used by the city police department. I phoned the city police department and they said the bike was originally stolen in the town so the investigation and case is with the town police department, they can’t do anything about it.

I’ve had a bit of a mental breakdown and this is pretty much where I’m at now. Everyday my bike is in storage, I’m being charged an additional £20 and the police won’t help, even if I was to scrap the bike, I would still have to settle the storage fees and pay and additional £70 disposal fee.

What can I do

3 Comments
2024/12/03
23:18 UTC

0

Wales what should I do if I think my online gf is gunna accuse me of something if I break up with her

I’ve been dating a girl for a month and it’s not going good but her family has a history of accusing men of things they didn’t do so what should I do if she accuses me of something when I break up with her to clarify she lives one hour away from me

11 Comments
2024/12/03
23:14 UTC

1

tenancy surrender where do i stand?

tenancy surrender and homes act 2018

England:

Hello! My partner and I have been living at a property since August 2024 and since literally the night we moved in we have had a non stop battle with our noisy upstairs neighbours. they have a child that constantly makes banging noises, screams and stomps on the floor. we can also hear the parents arguing daily doors being slammed.

our landlord has been involved with this the whole time and has suggested ending the tenancy due to our discomfort about it multiple times. we have had to call the police once on the neighbours for threatening my partner, and another time for a potential domestic concern as they were shouting at each other and then the woman started screaming bloody murder (this was filmed and they told police they weren’t arguing).

last week we rang our landlord about the problem and asked what the procedure would be for leaving the tenancy and she said ‘until you find somewhere else to live if that’s what you want to do’. after this, we went shopping around and found somewhere to move to in one months time. we rang her last night to explain when she did a complete 180 and started saying she won’t be able to give us our deposit if we leave as it would breach tenancy. we explained that we’d already had a conversation with her where she was happy to let us go, and that this would be a mutual surrender. she’s now saying she has a mortgage to pay and commitments and that she needs to rethink.

i’d like to note that i have a chronic illness and the lack of sleep from the noise (that sometimes goes on until 3am) is unbearable. we are also surrounded by building sites, so i don’t get peace during the day in that aspect, as well as the tenants upstairs. it’s caused a detriment to my physical and mental health, to the point i lost my job due to the sick days i took. my friend (a landlord) noted that noise that correlates to mental/physical decline considers the property uninhabitable, and that is most likely the reason she doesn’t want us to leave now as it would be unwise for her to rent the flat out to other people.

i’d like to know where we stand in this and whether the breach of the homes act allows us to leave the contract. i’m aware it’s unfortunate for my landlord, but we have to endure this day in and day out and it’s so incredibly taxing. we just want out of our contract so we can move on from this. we want to put the pressure on our landlord to agree for us to leave, but is there anything in this situation that can help release us from our contract?

3 Comments
2024/12/03
23:08 UTC

1

Apprenticeship advice, am i being exploited?

19 years old and Living in the Southwest of England. I spent 8 months directly out of sixth form applying for all sorts of jobs and apprenticeships and the only offer I had was from a company offering a minimum wage apprenticeship for 40 hours a week with no education on the side. I was very desperate for some sort of income/experience and thought that this would be a good option since it was only for a year and would get me a qualification and experience, with a possible job afterwards.

However, its now been 9 months and I have received less training (in-house or third party) than any of my colleagues, of whom, none are apprentices. One of them was only hired 3 months ago and i had to help train him for his first month before a higher up took over. To me, this feels like a job substitution as I am doing the same work they are, often more, despite the massive pay difference.

What is there to do in this situation besides suck it up and finish the 'course'? Could a union do anything to help?

1 Comment
2024/12/03
23:04 UTC

1

Paying Way Too Much For my leccy UK

So in summer I moved left a relationship. I lived in a house with my partner and kids. We had Gas and electricity I spent maybe 40 a week.

I've recently moved into a one bedroom flat, its just electricity. On my first night I spent nearly £30 on my leccy, I thought it was because I had all my radiators on. I have never turned them on since. I bout infra red heater and I only have my bedroom one on now and again. Its still drinking my leccy.

So Ive bought oil radiator, but I'm still spending about tenner a day.

Anyhow I was shopping in the supermarket and met two reps for Scottish Power. They asked for my postcode when they tried to do a price comparison, they couldn't, they said its blocked.

Before that I phoned up Topupmeters and asked if I could change suppliers, they said I couldn't and they also said my Lanlord sets the tariff. Is there anything I can do? I lived in a house I didn't spend this much on gas and leccy a week.

Thanks in advanced

5 Comments
2024/12/03
22:58 UTC

1

England- brother got alternative to suspended for incident he had no part of

note this is quite long and the format is awful so I apologise for that but I'm currently balancing 2 sick kids and a super anxious mum at the same time. she's freaking out more at the idea that this will go on his record. we both somewhat agree that although what B said was inappropriate, it was in a private chat between 2 friends that caused no harm and shouldn't have recieved that reaction.

hi everyone. my mum got a phone call today saying that my brother (B 12m) was getting an "alternative" to suspension (its called taper but we don't know what that actually means) for an incident with his friend (F also 12m). mum has severe mental health issues and instantly started panicking. they asked her to come in and she said she couldn't and that they should call me and that I could go down for a meeting. I'm on B's school contacts after mum because I'm mostly responsible for him, mum and him live together and she takes basic care of him but almost everything else is handled by me including school conversations and discipline. they did not call me and instead sort've acted like mum was loopy when she asked if they did. I have 2 under 2 but I would've gone instantly had they called me.

okay so here's the issue, B got F's phone number and began texting him without introducing himself. key to note is B's opening line was "hello sigma" (cringe I know) so although a name was never given, F instantly clocked who this was and began playing along. B said he was a girl that they have classes with (we'll call her G) and that "she" had a massive crush on F and was currently naked and wanted F to vid call him. F replied back in a similar manner just joking around and being gross (I've told B off intensely for this and told him this was wildly disrespectful to poor G). throughout the convo F kept mentioning B by name to show he knew who he was talking to. this conversation was entirely private between the 2 of them. they then video called and played fortnite for hours together.

F messaged another girl in his class trying to pull the same "prank" but decided to tell her that he was gonna mrder her and kinap her. she rightfully told her parents and they informed the school. the school went through his messages and saw the chat with B and decided to pull him out of lessons and demand his phone. B said he handed his phone in to student services like he did every morning. the teacher said he was lying and proceeded to take his bag, blazer, and coat and empty it all out and search him in front of another random student who was in the back giggling. B says he thinks he remembers the teacher physically patting him down but he isn't absolutely certain because when he gets anxious he blacks out a lot of what happens.

the teacher also berated him for using the term sigma and implied he was misogynistic and asked him if he agrees with beating women. when the teacher went to student services to retrieve his phone, she locked him out of it by trying to unlock it. had she called me or mum, we would've given the passcode to avoid that. B is absolutely baffled and now has an alternative to suspension. I personally feel like it warrants a detention or maybe a weeks worth of after school detention, not suspension.

I know legally they're allowed to search his phone or whatever but mum wants me to call tomorrow to basically tell them that their approach was wrong and the way they spoke to mum was appalling. I was just wondering if I would be in the wrong for calling up and maybe asking for a meeting with that specific teacher to dispute the sanction.

thank you in advance.

5 Comments
2024/12/03
22:52 UTC

0

Really poor quality sofa and didn’t return as they stated it wouldn’t be accepted if the sofa was built

I purchased a sofa online for a garden room, turned up and I thought it was really bad quality. The sides are literally a sheet of MDF covered in material. I checked the returns policy of the company and they stated that you cannot return sofas if they have been built. I figured I’d roll with it and see if I got used to it but now I’m just sat here realising I’ve been basically conned. Is it legal for a company to say they won’t accept returns as some googling appears to say it might not be for online sales? The company is called sofanatic and this is their returns policy https://sofanatic.co.uk/return-refund-policy/#:~:text=Return%20Policy%3A,used%2C%20it%20CANNOT%20be%20returned. In the Uk

13 Comments
2024/12/03
22:46 UTC

1

Audi billed £4.5k for a repair that’s their fault, England.

I need some advice, not sure this is the right place for this please let me know otherwise. I have an Audi A1 that I purchased from main dealership on a pcp finance. I have 10 months remaining on that lease and have been recently speaking with my dealership on a new vehicle.

I’m not sure if this is worth mentioning but prior to a fault developing with my vehicle I had just recently taken it in for a MOT. Since this MOT my vehicle suddenly lost power and is now unable to get over 30 mph.

I took it to a local garage to run diagnostics (Audi quoted me £400 to run diagnostics) and they found a spark plug is seized. The garage was confused as the vehicle is 5 years old and the mileage is 33k. This bit is crucial as spark plugs only get checked/replaced at 40k miles. Garage recommended I take it back to Audi dealership as I explained I’ve only had Audi work on the vehicle given I’ve only needed to get it MOT and have never had a fault with the vehicle in the 3 and bit years I’ve owned it. The garage also said it’s been overtightened and given the age of the vehicle and that it was sold by Audi that it’s more than likely one of their service teams fault.

After a few weeks wait for an appointment with the service team they looked at my vehicle and have concluded it has a seized spark plug. The Audi dealership have said to release the spark plug, they would have to snap it. This could cause further damage leading to a replacement of the top of the engine, however, the extent of the damage is not known until they go ahead and snap it. The costs to replace the top of the engine is £4,500.

At first Audi did not accept responsibility but when I pointed out that the vehicles mileage is 33k and below the 40k check point and given the vehicle has only ever been worked on by Audi - the responsibility should rest with Audi.

Upon this they have accepted that and said they may fully or partially cover these costs but until they go ahead and snap it and assess the damage, the dealership cannot advise me on whether Audi will cover any of the costs. I am due to return the car in 10 months as it is on lease.

What's the best plan of action? Should I push for Audi to accept responsibility before going ahead and snapping it to avoid any additional costs or should I look to get a new car and accept the loss of my current car, or should I let the dealership snap the spark plug and wait to find out whether Audi will cover the costs? Are Audi likely to cover the costs? They acknowledge that this is at no fault of my own.

2 Comments
2024/12/03
22:44 UTC

2

Employer deducting pay for contractual training day whilst off sick.

As the title states my employer is deducting pay for missing a contractual training day but I was off on long term sick for a knee injury and covered by a doctor’s note. Are my employers legally able to do so even though I was off sick and covered by a drs note where do I stand ?

2 Comments
2024/12/03
22:38 UTC

59

Awful Uber Driver today claimed cleaning fee - Scotland

Posting with a burner account to protect family from embarrassment.

Last week, I took a male relative on a trip to the city centre. He needs a wheelchair for long distance and can only manage a few steps unaided. Black taxis were £40 for the trip, Uber wanted £15. Driver accepted and I sent a message super quick to say we had a wheelchair, could we possibly fold it and put it in the boot.

The whole way there, he was incredibly rude to us. Complained about having to fold the wheelchair, moaned that he took his time getting into the car and when he moved out shopping bags into the boot, he saw that we had purchased adult incontinence pads.

When we arrived home, he told me that my relative was “smelling like piss and shit” and proceeded to spray the car down with sanitiser and gagging everywhere. My relative was absolutely not smelling, I had personally dressed and cleaned him that morning and the car was still clean (I would have absolutely admitted any fault if he had an accident in the car). We argued for five minutes about this, mostly because he was screaming in the street about it and my relative was upset by this point.

He’s since put a claim in with Uber, who have charged me £108.05 for a cleaning fee that he has claimed. I’ve disputed this twice, and each time it’s rejected. Support on Twitter and on the app are useless, and the money has already came out of my debit card. I’m unsure of what I can do legally about this, and my relative has effectively been traumatised by this and hasn’t left the house in 5 days. Any advice is appreciated x

Edit: title should say that he claimed it today, not that it happened today.

18 Comments
2024/12/03
22:23 UTC

1

What type of DBS check is required to work as an accounts assistant? (England)

Hi guys. I’m just wondering what type of DBS would be required if I applied for a role as an accounts assistant? I served a community order 2 years ago, so will only be able to pass a basic DBS check. I know that professional, qualified accountants are subject to a standard check but does the same also apply for an accounts assistant? Many thanks for your assistance.

3 Comments
2024/12/03
22:17 UTC

242

England - My children’s Mum has changed their preferred name in school to her own surname without my knowledge. The school is pushing back against me and saying they’re keeping preferred name, despite me having explained I have PR and knew nothing about it and don’t agree.

So my kids Mum isn’t the easiest person to get along with. She’s changed the children’s preferred name in school without my knowledge. I’ve asked the school to revert to using their legal name, but the school is saying they’re going to keep using the preferred name as the children’s Mum claims I abused her (I never did, found to be false by police and court). When I told her I would be addressing it with the school, she told me she deserves to share the kids name as she does school runs. The kids have only ever known themselves by my surname, I have PR and am an active and involved Dad with court ordered time.

The headmaster is pushing back against me no matter how many legal points I put forward, saying that Mum doesn’t want to talk about it anymore and as such, their names shall stay as the preferred name she put down 2 months ago when they started school.

Edit: The headmaster has admitted that they didn’t abide by best practices by allowing the preferred name without getting my opinion on it.

Headmaster also stated that Mum wants a “fresh start” and as such they will be keeping the preferred name.

I found out whilst attending a parents evening and seeing this “preferred name” written on the children’s coat pegs and books. Children are 4 and 6.

Edit 2: Headmaster also informed me that as per the department of education, its protocol to default to the legal name in cases where it is contested. He however has made the decision to overrule this due to false claims of abuse.

Edit 3: Quick copy and paste before bed from one of my comments, as it seems I’ve missed some important context here:

You may not have read this in another comment and I should have made it clear in the post, but I have been a victim of her abuse. She’s made false allegations, conspired with my partners ex to break us up, cheated the entire relationship, weaponised the children against me and her family, stood over me saying “you don’t like that do you, that hurts doesn’t it?” after telling me our son wasn’t mine and I sat on the floor crying (he was, and I have this interaction recorded), told the children not to have fun with me, lied to the children about their birthdays when I had them for it, admitted to her sister that her and her partner try to wind me up on pick up and drop off, lied to me about children’s medical appointments when their attendance was poor, slated me endlessly on social media as a rapist and abuser, and that’s just what I can think of at almost midnight off the top of my head!

What I’m tying to say is ANYTHING I don’t “push back” on is just a snowball being pushed down a hill. She makes this a tooth and nail fight when (and I know this is what anyone would say) I’m a good coparent.

90 Comments
2024/12/03
22:04 UTC

3

Need Advice: False Accusation at Work During Probation Period

Hi Reddit,

I’m seeking advice on behalf of my mom, who is in a really difficult situation at her workplace. She recently started working as an assistant manager for a major beauty brand in a retail cosmetics store in England. She’s been there for just 4 weeks and is still in her probationary period.

Today, she was called into the office by management and informed that a complaint had been made against her by a colleague. They claimed she had made inappropriate comments about the colleague’s sexuality, which allegedly made the colleague feel uncomfortable. My mom denies this completely, as it is untrue.

Before providing any details or allowing for a proper investigation, management immediately revoked her store approval. In her role, losing store approval essentially means losing her job—it’s not a suspension pending investigation but outright removal.

Here’s some important context:

  • The colleague who made the accusation worked with my mom previously at a different company. At that time, this colleague left under questionable circumstances, as they were under investigation for theft.
  • My mom already knew this person’s sexual orientation from their previous workplace and never had any issues with it, many people in her line of work are LGBTQ+.
  • My mom suspects this accusation may be malicious, but she’s unsure how to defend herself effectively given the limited rights she may have as someone in probation and only 4 weeks into the job.
  • The only interaction they had recently is when the co-worker mentioned that her girlfriend cheated on her and my mom responded with something sympathetic.

Since my mom is still in her probationary period and has only been there for 4 weeks, I understand that her rights under employment law in England may be limited. However, I’m concerned about how this situation has been handled, particularly:

  1. The immediate removal of her store approval, which effectively terminated her role before an investigation could take place.
  2. The lack of clear procedures or opportunity to respond before action was taken.
  3. The potential for this to damage her professional reputation, despite the lack of evidence or proper investigation.

Since she’s still in her probation period, she’s worried about how to handle this and whether she has any recourse to challenge what’s happening. Has anyone been in a similar situation or have advice on how to navigate a workplace investigation under these circumstances?

  • Does she have any legal protections despite being in her probationary period?
  • Was management’s decision to remove her store approval without first conducting a proper investigation lawful?
  • Is there anything she can do to challenge this or push for a fair investigation?

Thanks for any advice!

2 Comments
2024/12/03
22:03 UTC

1

Quitting job I started this week but no right to work (Scotland)

Hi, not sure how this works.

But I started a job on Monday, forgot to give evidence of my passport, I’ve done 2 days and I just know for my mental health I can’t work here. If I give my right to work in tomorrow and speak to HR about this situation, and perhaps ending the conversation with quitting (unless HR can swap my work schedule) does the company legally have to pay me for my 2 days of work?

3 Comments
2024/12/03
21:58 UTC

0

A family member entered the wrong hours on their time sheet (from England)

I have a relative who has to put their hours down on a timesheet after each day and then give a paper copy at the end of each month. They’re not tech savvy so everything is done physically, they’ve worked there over 8 years in England

Now they came to me and said that a manager has brought it to their attention and and asked why they put down 30 mins longer than they should have done for the last month. It was a genuine error and their manager said they’d forget it but they’ve become so frantic with worry that they’ve ended up on antidepressants, having counselling and every single conversation is about this topic. They’ve also lost a lot of weight as a result as they’re convinced they’re going to lose their job

My relative saw HR come into her work place and they’re convinced it’s for them. I said to them if you were pulled up on your mistake almost a month ago, surely HR would have brought it to their attention by now

They’re convinced they’re gonna lose their job and go to prison. It’s causing a lot of issue in the family as we try and reason with this person but they’re think we simply don’t believe them

I was wondering how bad can this get? I’ve told my relative that they can surely claim the hours back and you will have a reduced paycheck, surely dismissal is not on the cards for a genuine error for a person nearing retirement age?

11 Comments
2024/12/03
21:53 UTC

1

Redundancy calculations. Employed for 18 years, England.

‘Your weekly pay is the average you earned per week over the 12 weeks before the day you got your redundancy notice.’ This is from gov.uk.

My site is at risk of closing at the end of next year (dec 31st),if I get notice on January 1st the first does that mean my notice will be oct, nov and December this year?

3 Comments
2024/12/03
21:44 UTC

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