/r/ecommerce
A community dedicated to the design and implementation of eCommerce sites. For seasoned retailers or newcomers to the industry, this is the perfect place to seek guidance and discuss all aspects of selling online.
Engage in insightful discussions on topics such as selling tips, marketing strategies, SEO optimization, product selection, checkout processes, conversions, and more. Our community provides a platform for helpful and honest discussions aimed at helping you increase your online sales.
For anyone interested in design and implementation of ecommerce sites. Ask your questions on selling tips, marketing, seo, products, checkout, conversions, etc. We offer helpful and honest discussion to help you sell more online.
RULES - This is a self-post only sub.
The rules of the sub are currently viewable as a sticky post at the top of our sub, or click HERE
/r/ecommerce
Hi,
I work for a small start up that sell upcycled chairs online to German customers. We have approx. 100 orders a month via our website and want to list our products on marketplaces like amazon, otto.de, ebay and if possible marketplaces for furniture. Our articles aren't unique. Most of the time we have a bigger inventory for each article.
We need an inventory and article mamagement and want to list articles to all marketplaces from within the tool. Our accounting is done in LexOffice which we would like to keep that way.
We tried plentymarkets but didn't like it. I'm looking at billbee now which seems like a good alternative because of the simplicity and cost.
Is there any other tool which I should look at and what are your experiences with billbee?
Thanks in advance!
Hello everyone!
I am european and i want to sell only to the US.
I have done some research and shopify charges an insane amount of fees. Can someone tell me if the same thing happens with woocommerce?
Which one is the most cost effective?
Thank you very much
Dear fellow webshop owners.
My webshop/buying process is a little different then most.
I'm importing and selling unique furniture from Asia, Since I'm importing it myself by container there is alot coming in at the same time. Every now and then I have to upload about 400 products.
These products are mostly unique and I can sell them only once. If you have a mass produced product it's no problem spending some time working on the product page as you can sell it unlimited, so its's a sane time investment. That's not the case here. It's pretty frustrating. Because of that it's also not worth it to make a detailed SEO discribtion etc.
My supplier gives me the buying list with the product price, size and a photo in Exel. Whenever I'm starting to upload these products I'm working with this list and a map of photo's from my supplier. I'm uploading the photo's of a product, then have to scrol through the list to find the correct product details. This is so incredible inefficient and dreading, and because the photo's used on the list are often bad/before restauration, other people then me would spend alot more time trying to find these items, so it's hard to outsource too.
I'm basically looking for a program that I can combine my buying list into an importale CSV file or something, but with a more approachable interface as these CSV files are not very conveniant to work with.
Who has any suggestions?
Ok so I‘m a beginner and I have about 4 Products with a little bit different sizings. For example one product is 12cm from the length and the other is 10cm and so on.
In my country, producing gift boxes are very expensive that’s why I‘m tryna let it produce in another country.
Now here’s the thing most manufacturers say stuff like MOQ500 when it comes to the packaging, which is not the problem. The problem is I need different sizes of the inlay foam and most of them don’t do that (they do the inlay foam but as they say they can’t do for more than one product) or it costs more.
Is there any smarter way to make the inlay so all 4 Products can be fit in? Maybe a good way to make the inlay myself? I have no Idea and would love to hear if you guys have any tips.
And so you know the manufacturer of the products would also do gift boxes but they like kinda trash that’s why I didn’t do that.
Hey guys,
I`m currently about to launch my first ecommerce store. I would like to sell customizable journals on my website.
What do you think are the main factors to consider before officially launching the store?
Do you guys have any recommendations about how to make the store the most appealing and easy to use for customers? Are there any things I should definitely avoid before launching?
Best regards
David
We keep getting hit with this. We're the manufacturer and we don't have GTINs. Our feed leaves the GTIN field blank, and includes our brand name and MPN for each product. We've tried setting "identifier exists" to both "yes" and "no" and it makes no difference.
Support has been utterly useless. The rep told us to submit something on our letterhead stating that we're the manufacturer and we don't have GTINs, along with our product IDs. We did that and he called back to say the review team is still requiring us to have GTINs.
He insisted that this is because GTINs are required, even though the docs say otherwise. We even looked at the docs together. His interpretation was that when docs say GTINs are "highly recommended", what it means is that they're "highly recommended to be required."
We would just say screw it and buy GTINs just to resolve this, but we have thousands of products and they're not cheap. We don't have any other use for them, and they're not supposed to be required here.
This is getting frustrating. Any ideas? Thanks in advance.
4-6 months ago I started dropping shipping for like the 3rd time and was running payed ads on TikTok. I probably spent 300 testing ads (nothing really hit hard) but I got a hand full of sales. I then changed my product and website and spent 200 on testing ads to sell like 1 item. Then I quit because I wasn’t seeing progress.
Back in 2019 the 2nd time I did drop shipping I was paying theme pages on Instagram for marketing and sold a hand full. And quit because I wasn’t making a profit.
Im going to start again for the 4th time and wanted to know what marketing platform people recommend and what strategies. Maybe IG, TikTok, payed ads, or payed influencers. I feel like I should try everything down the line but what should I use for the first few ad campaigns and product testing?
I keep getting emails from Facebook saying to enable checkout or my shop will no longer be supported, or something like that. Does that mean I will no longer be able to run a Facebook ad for my etsy shop anymore if I don’t enable their checkout?
Also, are there any of you out there that have Facebook checkout enabled? I wonder what it’s like and if it would be a good idea. I don’t get a lot of traffic and am a very small shop still. I’m not good at marketing and getting traffic to my shop, so maybe this would be a good way to get more sales? I don’t know though.
I also wonder what certain issues would look like using Facebook checkout, like handeling returns, for example and other customer issues.
Thank you!
Hey everyone. I run a small business selling household products on Amazon in the US. Lately, my brand is starting to get more attention. I've noticed some TV segments where a person talks about products like mine for a minute, but you have to pay a certain amount for this opportunity.
Has anyone tried this? Is it worth it? Did you see any real benefits, like getting new investors or customers? I'd really appreciate hearing about your experiences or your advice on whether I should go for it or not!
I doubt that anyone can help with this but its worth a short. I have used paypal for the last 10 years to accept payments for a digital services business. Out of nowhere I get an email from paypal saying that they disabled my account because of:
Based on the information we have today, it looks like your business was on the Terminated Merchant File or MATCH file issued by Visa and MasterCard. This is a list of merchants that can't process payments with these networks.
However this cannot be true. I have not done any other businesses for over a decade and never had any problems/chargebacks/etc from anything! I can only assume that Paypal saw some "similar" business name and assumed it was the same thing, but I can't even figure out HOW TO SEARCH this so called Match list to verify that I am not on it. Visa and Mastercard tell you to contact the payment processor that put you on the list, but Paypal is the only processor I have used and they said they did not put me on such list!
Please help!
We are interested in pursuing outside investment to support the growth of our store. Sales are growing rapidly, margins are solid, and ROAS is fairly dialed in (always room for improvement on all fronts). Growth rates are limited by stock and the breadth of our catalog. We do use funding as a % of sales from the typical channels (Shopify Capital etc) but that's limiting as it is financed out of our own cash flow. This would be a long term equity investment with a return via profits and/or exit that doesn't hamper our cash flow.
Is there a platform that exists to connect stores with potential investors? Like Empire Flippers and Flippa but for investment, not selling.
Anyone have a positive experience to share with bookkeeping and/or tax prep services that specialize in ecommerce operations (Shopify US Based)?
I’m looking for a Shopify app/tool to help understand my non-converting customers better. I have an analytics and heatmap app setup but am still not satisfied with the limited amount of information about who these customers are and what they want/what my products page is lacking.
I looked into email outreach and post-purchase survey services but i’m wondering if there’s anything out there to get access to a good flow of customer feedback?
We're reaching out to you today as we embark on a new journey with our recently launched store on Printify. While we're thrilled to have taken this step, we find ourselves grappling with a common concern: confidence in our designs.
After observing other stores with what we perceive as less polished designs achieving significant sales, we decided to seek feedback from our Facebook followers. The responses we received were challenging. Here are some :
"They are not subjects I care for, except the flowers and they just do not tickle my fancy. Too ordinary, perhaps, but mostly the subject matter."
"Too generic, and fonts are too small and unreadable. You won’t be able to compete with generic skeleton shirts, people can buy that kinda stuff in any retail store for a lot cheaper. Find passionate niches, niche down, offer more unique designs."
They've stirred within us a sense of frustration and urgency to improve. It's clear that we need to rethink our approach and elevate our designs to stand out in a crowded market. That's where you come in, dear Redditors. We're here seeking your honest opinions and advice. If you have any suggestions on how we can refine our designs, identify niche markets, or create more unique and compelling products, we'd be incredibly grateful for your insights
How do you drive traffic to a Shopify store for free before going to paid ads?
Good morning guys.
I would like to do dropshipping on TikTok shop, we have China agent. We already have inventory at the China warehouse, he ship everyday to the US Monday through Friday, and packages are delivered in 3-9 day, our tracking number are USPS numbers and we receive them immediately after we pay shipping labels
Is this method safe for me?
Yo!
Just launched my Temporary Tattoo website.
Using Shopify, Prodigi, Midjourney and of course need to market it!
What are you doing to scale your businesses? This is my first e-com venture, so I am pumped!
Any help appreciated.
More specifically, marketing, but other stuff is cool too.
I'll provide info upon request!
Hey all, I'm hosting an AMA webinar on LinkedIn Live next week with Outer Furniture's founder and CEO Jiake Liu.
Jiake is a Shark Tank alumni and scaled Outer to over $100M in lifetime sales. Do you guys have any questions you'd like me to ask him?
I don't want to share the link to the event here so I don't come across as promoting but feel free to DM me if you want a link to register.
Please understand that I do not expect this to bee easy. I am an individual in the USA and am single member business. Do folks simply set up separate business establishments in China and sell from that and transfer the money home?
Maybe there is something like Amazon in China? How does one even find out about their regulations and guidelines and stuff there???
Should someone simply be a business just in the USA and simply sell to other countries? I would think that would create all kinds of a business and tax mess...
Any ideas? Thx
Hi all,
I am looking to start a subscription based online business, but I am looking for the best possible platform to use.
I've been looking at Sellfy, Payhip, Gumroad, Sendowl etc. but I just don't know which one to pick anymore.
My website will basically be a one-pager with explanation through images and videos and I need a lead capture page with integration with a mailing tool.
The information I am providing will ideally be shared through a Telegram group, so whenever somebody becomes a customer, this person would need to receive an activation code to join the Telegram group and should be kicked if they decide to stop their subscription.
My background: I know a bit of html and Wordpress, but that's about it.
Can anyone give me any pointers which ecommerce platform to choose?
Thanks in advance for your help!
Regards, Mo
I'm in the process of launching a men's lifestyle brand- first product vertical will be skin care. A primary pillar of the brand is community / storytelling. To help with acquisition and SEO, I want to start a blog and newsletter that features short profiles of individuals (some famous, some unknown) that embody the brand's ethos (think Into the Gloss by Glossier, but for guys). Curious if anyone has come up with a method of crafting questions that intentionally take into account commonly searched terms by a demo? I of course plan on including questions related to skincare and selfcare, but want to cast a wider net to reach individuals in my demo who may not be searching for skincare products specifically. My thinking is that they could be captured via adjacent content and brought into my funnel.
I run a DTC niche fashion brand and we typically do not do sales (maybe twice a year to get rid of some stock).
But I've been running sales for the last two days and I've noticed (a) higher conversion rates [from 1.1% to 1.9%] (b) higher AOVs (c) better ad spend (2.9 ROAS to 4 ROAS).
For context, we raised prices by 10% on average 3 days ago, and when we were selling at full price, we were giving away a complimentary product that's worth 10%. Our current sale is 15-20%, so in fact, our bottom line is protected and the same.
I also noticed major retailers have a 'SALE' section throughout the year.
That had me thinking - are we missing out on a potential improved selling strategy? Should we have a SALE section throughout the year, with only new collection items not on sale? Do the improved numbers continue or only slightly stagnate after a few days/weeks?
Would love to hear from your experience and how you may be using 'SALES' to improve your gross/net!
Why choose, Facebook over twitter, reddit compared to instagram or tiktok compared to YouTube. I'm pretty sure there are differences in how you market using these different platforms. How do you know which platform to choose and what do you in your opinion gave you success in that platform compared to other platforms?
I’m 18 and from the uk and I’d like someone to break things down for me whose also trying to get into e-commerce and has more understanding any advice would be appreciated
What platform are you with and are you happy? What would make you change platforms?
I am curious what your success stories are with your stores/builds for businesses selling events or services mainly. It's not a regular use case but I think Shopify is becoming more and more flexible. I am diving further into development of a project but so far I have liked what I can do with minimal app use.
Some things I am liking:
One thing I was disappointed in:
Eventually I will be looking into apps for users to manage their own account and account data. Another thing that I was hoping for but have not ran across yet (unless I missed it) was a Shopify Flow trigger for if a customer STOPS paying for a subscription. This would allow pretty simple development on the fly for gated content I think. (Think selling memberships as a monthly course, or access to limited content)
Hello! I'm currently dealing with more than a hundred resale items, and I'm finding it challenging to keep everything in order while listing them. Do you have any tips or tricks that have worked for you to help me stay organized? I would be incredibly grateful if you could give me any suggestions!
Hey Guys,
In my first ecommerce venture and found an amazing product in Peru. I want to sell the chilli sauce bottled (12 month expiry, in glass).
I know I need RM account, CARM log in and Food safe license.
From a documentation, regulatory and process perspective, what does the manufacturer need to provide and what do I need to provide?
Is it better for me to contact a freight forwarder there in Peru or here?
I'm nervous but screw it. The product rocks
Any help is greatly appreciated and is helping a new entrepreneur
Thanks
Hey guys! I have a bit more tweaking to do but yall have proven so helpful! Im hoping yall can critique my landing page and product page again.
What is your favourite software/tool/app/CRM that has helped you manage your business the most?