My Google Pixel 6 Pro stopped working suddenly due to what I believe is a motherboard issue. It is remaining completely cold when I try to charge it, and I already replaced the battery, but that did not solve the problem.

Does anyone know of a good data recovery option in Piedmont area North Carolina? I had reached out to SalvageData, but a lot of people on here seem to have mixed opinions about them. That doesn't make me feel great about sending my phone to them for a quote.

Additionally, I would prefer to recover the data myself if they can get the phone working. Is this standard or will they request my password to recover the data themselves? There is sensitive data on the phone and I don't really feel confident in a random tech handling it properly.

Thanks in advance for your help!

Drive presented as reading slowly and would stop responding periodically (drive letter no longer visible. DDrescue attempted, instructed to skip slow areas with -a command, wound up claiming it was 'finished' with 14% recovered. Switched to HDDsuperclone which advised Bad, Partial Access and Weak head at 100%.

I take it that this drive needs a clean room and skilled technician from here, what would be a good option and the likely range of costs? I am located in central Florida, USA.

Long story short, took my iPad to a repair shop/“data recovery specialist” and was told that it’s impossible to retrieve my data as the harddrive is totally fried. I treated the device perfectly, no physical damage like hitting it off of things or spilling water on it, I just assume it got overfilled and killed itself.

I use the procreate app for work and while I have flattened images saved elsewhere, my layers are all in-app which I need for my job. Also would like to retrieve some photos (had lots of reference images and also photos from my engagement stored on there) but the procreate files are paramount.

Do you guys have any recommendations as to who I can seek out, or if it’s even worth doing so? I am concerned about the cost as well, as it seems “real” data recovery can cost an arm and a leg - any vague estimate about what I’d be looking at price wise would be helpful.

Thanks!

The SSD seems to be completely dead and is not recognized in any way by my NVMe-Adapters. If I let it powered on for a while, it stays completely cool and my thermal camera shows that nothing is warming up at all.

The only off thing I noticed on the board is what appears to be a discolored capacitor, with a capacity of 0 and a pretty low resistance of around 3 Ω right below the kingston controller in the last image.s

https://preview.redd.it/1q7sh1gqgg4e1.jpg?width=4000&format=pjpg&auto=webp&s=218c02d10e4f0a127bb08846603fceef43a730ca

https://preview.redd.it/5wzxels1hg4e1.jpg?width=4000&format=pjpg&auto=webp&s=676597627332c772912a86cc441af13ef1a9f64f

https://preview.redd.it/2gdkin92hg4e1.jpg?width=2592&format=pjpg&auto=webp&s=31b4bd9c2def6e9089d6900c56d4014b94973e06

I need to get an cloud storage. I am ready to pay for it since I want at least 2 TB. I want it to be easy to use, work quite fast, minimal and simple design, having great protection but also not extremely expensive. I don't really trust Google so I don't want to use Google Drive, I also don't like OneDrive (their syncing drived me crazy one time) that much. I have looked into just a few different ones and a few of them are for example Koofr, Acronis, Filen etc. Do you have any experiences with the oens I mentioned? I like their websites but have not tried them yet, I also don't know much about them. I don't know much how good different cloud storages are, if they are worth to get or not. If I am going to pay for the cloud storage, it need to be worth the money and I would like to use it for a long time. I have external hard drive with 1 TB but would really need a cloud storage as well. I am trying to get my files to be more secured and have in one extra place. I also would like to do a copy or backup of my laptop once in a while as well so 2 TB is very much needed. Any suggestions or ideas? What do all of you use?

So I have a WD Elements external hdd that was used on my macbook. Some files were accidentally deleted and now I want to restore those files. Since I don't own a Mac anymore I created a byte for byte image on the windows version of R-Studio.

However I was never prompted to enter a password for my drive in this process and wonder if a full scan could even retrieve those files if they were encrypted. It's scanning right now but if i'm interpreting it correctly theres only four sectors currently found that are HFS. Did I make a mistake when creating the image?

I've had this WD My Passport (1TB) HDD for a couple of years now, and to my recollection, I've never dropped it nor improperly ejected it. However, when I plugged it into my laptop a few days ago, I was unable to locate the drive in Finder. Upon opening Disk Utility, I found that the hard drive was greyed out and unmountable. Running first aid gave me this error:

^(Running First Aid on “My Passport” (disk5s1))

^(Checking file system and repairing if necessary and if possible.)

^(Volume is already unmounted.)
^(Performing fsck_apfs -y -x /dev/rdisk5s1)
^(Checking the container superblock.)
^(Checking the checkpoint with transaction ID 1589.)
^(warning: container has been mounted by APFS version 2313.40.10, which is newer than 2236.141.1)
^(warning: disabling overallocation repairs by default; use -o to override)
^(Checking the space manager.)
^(Checking the space manager free queue trees.)
^(Checking the object map.)
^(Checking volume /dev/rdisk5s1.)
^(Checking the APFS volume superblock.)
^(The volume My Passport was formatted by diskmanagement (1412.141.3.7.2) and last modified by apfs_userfs (2313.40.10).)
^(Checking the object map.)
^(error: (oid 0x11a466) om: btn: invalid o_type (0x4000000b, expected 0x40000003))
^(error: (oid 0x11a466) om: btn: invalid o_subtype (0x0, expected 0xb))
^(Object map is invalid.)
^(The volume /dev/rdisk5s1 with UUID 45D917F8-F8D7-4640-8658-B8FA4E3EE059 was found to be corrupt and cannot be repaired.)
^(Verifying allocated space.)
^(The volume /dev/rdisk5s1 with UUID 45D917F8-F8D7-4640-8658-B8FA4E3EE059 could not be verified completely.)
^(File system check exit code is 8.)
^(Restoring the original state found as unmounted.)
^(File system verify or repair failed. : (-69845))

^(Operation failed…)

Unfortunately, I ran First Aid a couple of times and tried mounting the drive a few times before I realised that it could be doing more harm than good – I've left the drive disconnected from power ever since.

The general conclusion I've reached is that my drive is as good as damaged and that my next step should be to create backups of the data and recover it. However, googling for solutions has given me some conflicting advice – some recommend using services like EaseUS or Stellar to recover the data directly, while others strongly encourage the halting of any further scanning (which contradicts those who recommend using EaseUS/Stellar?) and cloning the drive instead.

I thus have a few questions:

1. Recover the data directly using third-party services (EaseUS/Stellar), or clone the drive?
2. What does cloning the drive mean? How do I clone the drive when it's unmountable and undetectable in Finder? Are there reliable third-party apps that can help with this?
3. At what point should I stop all attempts and engage a professional data recovery service?
4. Any idea why this happens to hard drives? Thought WD was a pretty reliable brand, but I'm not sure if this is brand-specific or just happens randomly. Will definitely be keeping at least 2 copies of all my data in the future, and I am open to suggestions for HDDs. I currently use a macbook and do not foresee switching to other operating systems soon.

Apologies for the basic level questions haha, total newbie here but keen to learn and understand more. Thanks so much in advance!

Not too sure if I can discuss it here but I would like to discuss about recovering my data in my external hard drive from a specialist.

I have a G-Drive ArmorATD 5TB that was purchased since January 2024 (roughly 11 months ago) and I don't use it very frequently aside from storing my photos from my phone, SD Cards and storing media which is took around 3TB in total. Around 1AM in this morning (December 2nd 2024) I suddenly hear some clicking noise while using the external drive (which still can be read but it's taking longer than it usually does) and I had to immediately take it out to prevent any potential data loss. I had to send it to a specialist and now awaiting for the results.

I just wanted to discuss here on how severe is the damage based on the minor clicks that occured and is it really possible to recover my data back. Thank you.

As the title reads, I am trying to restore my PS5 from a USB thumb drive. The problem is, it gets about 3-4% into the process and gives me an error code (CE-111304-0). From what I've read, there are a few possible issues.

1. Corrupt files
2. A bad USB stick
3. Bad USB ports
4. Poor internet connection

I'm not fully convinced that my files are corrupted, as they still show a file size of being 0. However, when I try to transfer only one file at a time, my PS5 says the files are corrupt. At this point, I've only got a few more ideas: get a new USB, get a new PS5, or reformat my USB.

Solved: I ended going out and buying a USB-C thumb drive instead. I'm not sure if it was the USB-A thumb drive or the USB ports on the PS5 (both products are a day old), but the restore ended up working with the front USB-C ports. After 40 anxious minutes, I seem to have everything back. My bad for posting in the wrong sub, thanks for the suggestions.

I have 7 total External 14TB Western Digital HDDs (WD140EDGZ). They have all worked flawlessly over the past 3 years. Recently, I have decided to convert them to become internal drives to better run a server.

In order to do this, I have used thermal tape to cover the 3rd pin in on SATA power connection side from the SATA data connection. The tape is covering the pin completely, and is not touching any of the other pins. Using this method, I have gotten 5 of the 7 HDDs to show up on my computer (Running Windows 10) with no issues. However, the remaining 2 are not being recognized.

To troubleshoot this,
I have tried different 6 Pin to SATA Power connectors (a 3 port and a 4 port - both of which are able to power the other drives).
I have removed and reapplied new thermal tape to these drives.
I have verified that my Power Supply (EVGA 850 P2 SuperNOVA) should be capable of powering up to 10 HDDs.
I also have a 6 Port SATA III Non-RAID Expansion Card that the 5 other HDDs are connected to and working with. (Note: I have a 10 port on the way to fit the 7 HDDs, but since 2 of them don't work, I am able to use the 1 remaining port on the 6 Port Expansion Card to troubleshoot)

When both of these drives are connected, and the computer is booted up, neither of them start to spin nor make a sound, leading me to believe that it could be a power issue, and not a corruption issue.

I hope I didnt leave any crucial details out. Is there something that I might be overlooking that is causing this issue to happen? Thank you in advance.

Motherboard: G1 Ultra Durable GA-Z97MX-Gaming 5 Desktop Motherboard - Intel Z97
Processor: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
Graphics Card: (Currently unused, but installed) MSI GeForce GTX 980 GAMING LE 4GB GDDR5 SLI Support ATX Video Card GTX 980 GAMING 4G

EDIT: The image attached is with the drive being put back into its housing, and not showing up as a readable drive. The properties claim it is working properly. It shows up on Disk Management as "Disk 2 Unknown Not Initialized." It shows up on Device Manager as "WD Elements 25A3 USB Device." but it does not show up as a disk in cmd or the windows library.

https://preview.redd.it/ies2dwqhdh4e1.png?width=1788&format=png&auto=webp&s=c0e01deca85d3043baa9ac0163245724e6d5324a

Anyone know how I can go about recovering permanently deleted photos from iPhone?

Hello.

I have a Samsung A15 that belongs to my aunt.

Your PIN password for some reason is not working.

I could reset the device, but she at least needs WhatsApp messages.

Is there any software or way that can help me with this?

Unfortunately, she doesn't even remember her Google account....

I inherited my father in law’s Nikon camera recently. I’ve been a Sony shooter for about 15 years. In an effort to download some senior photos I took of my daughter, I stupidly hit format in the menu instead of sharing to the iPad Nikon app. 100% user error on my part. I have downloaded Disk Drill on my MacBook Pro and it’s still scanning. I can see some files in preview but I’m totally worrying because I see other redditors saying they made the software purchase, could see previews, but then got a “corrupted” error when trying to recover the images.

Is there a different software I should try? I literally hit format and immediately went into action to recover photos. No other images taken over top of them.

I blocked (just blocked not reported) a person on WhatsApp 3 years back I had not cleared up the chats they were there safe and secure and were backed up on my WhatsApp backup, but when I last checked in September the chats are automatically deleted without me doing anything in it, I had not deleted the chats they are gone automatically.... I am using WhatsApp on my phone can someone tell whats the problem? Is there any way to restore them? Can anyone help? I have tried reinstalling WhatsApp but the chats are blank and not showing up...

I blocked (just blocked not reported) a person on WhatsApp 3 years back I had not cleared up the chats they were there safe and secure and were backed up on my WhatsApp backup, but when I last checked in September the chats are automatically deleted without me doing anything in it, I had not deleted the chats they are gone automatically.... I am using WhatsApp on my phone can someone tell whats the problem? Is there any way to restore them? Can anyone help? I have tried reinstalling WhatsApp but the chats are blank and not showing up...

Make/model: Samsung EVO 970 1TB OS: Windows Tool: DMDE 4.2.0 licensed

Hello, I am trying to clone an image of my SSD that turned RAW to my spare HDD as that is the recommended 1st step before trying to recover any files from the image file.

However on DMDE after 11%, 'WinError 1. Incorrect function.' keeps popping up. I have tried to continue from the log file but I can't get past this error no matter what I try.

If I clicked ignore or ignore all, will I have an incomplete clone?

What should I do?

I have an old HP simple save (formatted for Macs) 1TB external hard drive that needs repair, specifically to the board. I went to plug it in a few weeks ago and the port on the board broke. I believe it should have been a simple solder, but a person's attempts to repair I believe may have caused irreparable damage. I'd like to have a professional look at it to see if there is any chance of getting it to connect to a computer and immediately retrieve and transfer the data off of it onto a new external hard drive that I have purchased.

Up until this person looked at it, I had no reason to believe the data was compromised. However, from my understanding, the hard drive is encrypted, and this person took super glue to the circuit board which is required to read any data off of the drive itself, so recovery attempts have not yielded results. I have tried putting the hard drive into a new enclosure and running Disk Drill and comparable softwares and nothing populates because of the encryption. With the hard drive in the new enclosure, 3 different Macbooks recognize someething is plugged in, but nothing actually comes up and I can't see any of the data.

Some places I am considering:

• $300 Data Recovery - their chance form gave me "85% chance of a successful recovery" and quotes "we've been able to recover, on average, 99.12% of our customer's data" for my specific hard drive model. They said they'd only charge after recovery - if 99% is recovered, it'll be $300-$400. If not, the labor fee is $100.
• Ontrack - they provided far less information that others, and quoted $950 flat recovery fee including shipping. Unclear if this is charged even if recovery is not possible.
• Micro Center - they said diagnostics would start at $49.99 and then depending on the size of the drive and if we can do it in store the cost would vary. If it's in store, $400, if they ship out, $1,950. I did speak to a local reference to northern Virginia who said that they will likely not be able to help given what measures have already been taken and they'd probably be sending straight to someone like Ontrack, and their prices do align.

Are there any other places I should consider looking into? $300 Data is so far the leader, based on their thorough responses and price. I'm based in Virginia (USA) and am willing to ship to wherever the best chances for recovery are for a fair price.

Thank you!

Hi r/DataRecovery,

Been browsing this sub for a couple of days, but I still have a couple of questions.

My wife accidentally formatted our Seagate Firecuda 2TB Portable Hard Drive (S/N picked up from Costco a couple of years ago). She was trying to back up her Macbook Air via time machine. She said the time machine backed up ~50GB of information before she manually stopped it, realizing she just needed the photos on the MacBook air, not all the programs and system settings. In the process, the existing photos were wiped from the hard drive.

We're now looking at recovery options. Is recovery possible, considering 50GB of information was potentially overwritten (not just deleted). We are fine spending a few hundred dollars if it means recovering at least half the photos.

I tried dropping off the HD with a local computer repair place that runs free diagnostics. They said they hooked up the HD to R Studio and nothing came up, so their next option was to start physically breaking/opening the HD. Sometimes the HD cord can be finnicky, so would it a huge risk to try downloading R-Studio on my desktop and seeing what pops up? The majority of the files we want recovered are photos/videos.

Are there any recommended services in the Sacramento, CA area? What price point would you expect if the drive is in working condition?

Hi all,

my iphone 11 recently broke, and I wish to recover the data from it and transfer it to my new phone. however, after I consulted many places and they said it was a motherboard issue as the screen and the battery works fine. I asked apple about it and they recommended me trusted places such as drivesavers data recovery, and I am considering sending my phone, but I'm scared about the pricing ($300-$3.9k USD) because I'm a teenager and I'm scared to ask my parents to pay for it.. lol.. are there any other places in Canada that could possibly be better for me?

any help would be amazing!!! thanks

Hello, I lost the password to my iPad and had to restore it using iTunes. However, now I’ve lost all my important photos, and they’re not on iCloud or on the iPad anymore. Is there any way to recover them?

I’m willing to try anything, no matter how complicated, to recover them. Is there any solution?

I have access to a computer and the IOS toolkit,Disk Drill ... apps don't work 🥲

Hi guys, I was trying to import my pictures from my canon g7x onto my iPhone camera roll but I accidentally hit delete instead of import. Does anyone know of any way/free software I can use to retrieve these deleted pictures. Any help would be appreciated, it was my sisters wedding and these are the only pictures we got. Thank you in advance!!

Has anyone ever had any luck recovering files that were accidentally deleted from a M3 MacBook? I always have luck with Wondershare, but apparently having an M Chip is making it more difficult.

i have photos from my camera, I copied them days ago but tried now and unable to open them .

They are really important, any help will be apperciated .

Files size is reasonable 5 - 7 MO , yet unable to open them using preview mac , photoshop , windows photos

tried everything but nothing works .

weirdly all photos name starts with '_' which unusual from my Canon 500 Mark IV .
Tried checking files with HXD , all content is hex FF , so basically its content is fully ÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ....

if size wasn't correct , I would thought they are just lost, but size is reasonable , so not sure !
I did attach 2 photos example

How it looks in HXD :

https://preview.redd.it/ealpmneiqa4e1.png?width=1896&format=png&auto=webp&s=154a7e08bc8d712efe5a6cec9707a43ad194e79e

Corrupted photos : https://we.tl/t-sMT3skVp7O

I told my colleague about the help I received here (successfully 100% restored data from a deleted blocker-encrypted partition) and she has a similar problem: she deleted all partitions on her bitlocker-encrypted external hard drive in the windows app Disk Management. She has given me the password and confirmed nothing was written to the drive as she couldn't figure out how to create a new volume.

I removed the patient drive (WDC WD120EDAZ-11F3RA0) from its WD Elements chassis as DMDE gave me a warning when I plugged it in via USB. Next, I created an image from the patient drive:

• https://i.imgur.com/1od2ZTu.png
• https://i.imgur.com/ILFvtu6.png
• https://i.imgur.com/xsJZVsI.png
• https://i.imgur.com/8v87xTf.png

Unlike the data recovery on my drive, DMDE has not recognized a volume but instead a GPT partition that cannot be restored using DMDE Partition Undelete tool. At this point I would appreciate any suggestions!

Edit: solved by using DMDE clone patient drive to image, searching the image for bitlocker-identifying sectors (thank you u/disturbed_android) and creating a raw partition which could could be mounted and decrypted by R-Studio.

They said next/last option is sending it off to have sometjing done with motherboard.

Idk what i should do.

Is there a best place to send?

I was recording a screen recording and my hard drive ran out of space during the recording. The snipping tool popped up with the screen where I'd usually save the capture, but it is empty and just shows the two error messages.

"Recording has stopped. Something happened, and we've stopped recording..."

"Error: Unsupported video type or invalid file path."

I have been able to locate the files in the TempState folder, but they appear invalid when I try to play them back in the media player or in VLC. I have already cleared out space in my hard drive. Is there anything I can do to save these files?

System Info: Microsoft Surface Pro 8, Intel Core i7-1185G7, Windows 11 Home

https://preview.redd.it/4e2gnjnlm94e1.png?width=1383&format=png&auto=webp&s=dd59b7a371b4d47b193f2bb5281148f3f4bb682b

OS: Windows 10

SSD: Samsung 870 EVO (model number MZ77E1T0)

Hey, so I had a small power outage or flicker or something yesterday and one of my secondary SSDs shat the bed. Had a ton of trouble booting, couldn't get an UEFI boot devices to work, not even a Windows installer/recovery USB drive, until I disconnected the bad drive.

After that I tried connecting it again with a SATA to USB-C adapter, but then it just makes Explorer/Disk Management/CrystalDiskInfo lock up trying to scan it, until I straight up disconnect the external drive.

I'm wondering if this is something I should/can safely try myself, like making a whole-disk image, or if any more prodding will just make it worse and I should go with a professional service. I already sent in a quote request to $300 Data Recovery.

The SSD itself is only a couple years old, and it's had a decent amount of usage but nothing insane and no real signs of problems before now. Its sibling (with a lot less usage admittedly) is still at 98% health in CrystalDiskInfo. I'm not too worried about power surge damage, the rest of the computer is still fine and it's behind a good APC UPS, it just doesn't have a battery right now so it couldn't keep things up during the outage.