Hello!

Im trying to link my MyQ hub to alarm.com It was connected in the pass, but had to remove it and reprogram my garage doors.

Now, after 1h on a support call with my alarm company, they still cant add it.

Anyone with backend knowledge on what the problem could be?

This is a newbie question. Last night our motion video was triggered for our driveway camera. I saw a person standing in our driveway. I want to look at it from the angle of a different camera, but when I go to “saved” in the app it’s not there. How can I review a specific time of video from a camera when it wasn’t triggered?

We have an IQPanel 2 system, and the panel is near the back of our home. I am trying to figure a way to have an “Arm Stay” and “Arm Away” button inside my front door to hit on the way out.

It’s not a matter of timing to arm and leave, it’s just convenience when trying to get out the door with two kids. I keep forgetting to arm it from my phone while in the driveway.

I don’t want to spend $200 for a secondary panel (and there’s no outlet there), any suggestions?

I don’t want a keyfob that also has a Disarm button staying right there inside my door.

Today when I came to home temp was dropped to 10C . I have no access to alarm.com account as this was from previous owner. I increase set temp higher to 25 to start furnace to heat up home again. Once it stop the cycle it wouldn’t work anymore and temp keep dropping.

Is this related to subscription expiry ?

It is the vdb750 I tested the voltage and it’s 19.4V and the status light still won’t pop up any recommendations ??

Hi … just bought a new to me home …… with a dizzying array of different technologies installed - prior owner awol and no documentation, I have some questions. I am tech savvy.

I am most likely to self monitor …. Tho I am aware of the need for a dealer service. I do not have codes …. But will try the standard codes to see if they can work. I have not yet tried to get the IMEI released from the last provider.

-Panel is the “Qolsys IQ Panel 2, 2+, 4, Hub”.

-There are 4 wired adc cameras and one stand alone wireless camera.

-There is a PVR running.

-There probably 30 to 40 door and window sensors…. All announce when opened.

-There is a Baldwin powered door lock….. I see wires connected to the strike but no idea if it works or if it is connected to adc.

-There are 8 wireless Google protects, co2 and smoke. (all reset transferred and set up)

-There is a DoorBird entry system with three internal stations. (After some work all credentials transferred to me).

-There is a chamberlain and MyQ garage opener system (all reset transferred and set up)

-There is a wired Google nest doorbell on the rear gate. (all reset transferred and set up)

-There is a water leakage system on the main water line feed that is unplugged (seems to be an AI driven system)

-There is a Lutron lighting system with 35 Lutron switches/dimmers and two hubs (all reset transferred and set up)

Questions.

1-Is there a way for me to see what is or was actually connected to the ADC system…. and if so can you share the process…..as I state above I have yet to try the standard codes?

2-If the standard codes do not work I am guessing I need to factory reset and recommission everything ….. any guidance for that.

3-I know there are some old threads (and the ADC site which seems limited) ….. but any recommended service providers at minimal cost that allow self monitor and online access to video feed and PVR.

4-Has anyone integrated a DoorBird entry system?

5-Can you integrate a next/google doorbell?

6-Can you integrate a next/google protect smoke co2 detectors?

7-Any other advice (other than disappearing into years of online posts … which I am doing 😂)

Is there an alarm.com panel that allows controlling and snoozing notifications for a specific period of time, such as the door chime, from an iPhone?

HI everyone

i am struggling with trying to figure out why my VDB750 needs access to my default gateway.

Background

I have an IoT VLAN set up, that allows traffic flow from my main network to my IOT only when my main initiates it. IOT cannot talk to main unless the main first communicates with the IOT device. With these rules, the IOT network cannot talk to my default gateway.

All my other iot devices, including other alarm.com cameras have NOT issues. The traffic and connection they try to do to talk to my gateway, is blocked and they work without any issues. But the 750 well, refuses to fully connect to the internet unless it can talk to the gateway... WHY?!

i have to now create a rule that allows that singular device to talk to my gateway. As soon as i do that, boom solid green light, and no issues.... if that connection is blocked it goes blinky green, and then disconnects from the network, then reconnects, and then disconnects again and remains disconnected until a power cycle.

So anyone know wtf it needs to do that while any and all my other 40+ iot devices dont?

Anyone know if there are plans to add different voices to this panel? Not a huge fan of the standard one.

Hi. Does anyone know the actual difference between the PG9936 vs PG9936H? And specifically why someone would purchase the H instead of the non-H product.

Thanks for any guidance.

I was trying to send parameter 7 to the Leviton ZW15S switch via the IQ4 panel, and the setting doesn't seem to have any effect on the switch. I was setting it to 254 (and even tried setting to 0) but the behavior always stays on "led on when load is off" (255) mode.

One strange thing is I found two sets of instructions- one said to set it to 1 byte length, another said to use 4 bytes, but there is only one parameter so I figured a length of 1 was correct. I did try length of 4, and put the value in the first box - but maybe It should go somewhere else?

I eventually reprogrammed the led with the manual button press method, but curious what I might have been doing wrong. (FYI - I also have GE switches which use a similar parameter process and those worked perfectly when sent from the IQ4 panel.).Thanks all.

I’m confused how Arm Stay works, and how is it different. Based on their scene settings they seem the same?

Hi all.

Just replaced my iqpanel 2+ with the iqpanel 4 thanks to Surety. My home has integrated smoke/co2 detectors throughout and they are all interconnected. Wondering what everyone uses to integrate these to the panel. I previously used the kidde relays and an re508x translator but not entirely sure why that setup did not carry over to the new one.

I am looking for a product that is comparable with the Alarm.com app that will allow me to turn on and off my Christmas lights from the app. I have the app due to having deako in my home but they do not offer a product for my need. The lights are plugged in on the back of my house so it would need to be waterproof

Hey everyone! I unfortunately had outgoing mail stolen out of my mailbox 🫤 and the camera caught nothing…. Just cars going by at night due to the flashing lights triggering the camera. I could’ve sworn a few years ago you could adjust the sensitivity of the motion detection. I remember getting annoyed about how often I got notifications. Can you still do that? If so, can someone walk me through the steps? I just don’t get how car lights can activate the camera but not someone stopping at the mailbox to take something out.

Anyone know how to remove this wall unit to paint around it? It says it is a Z-wave 4.54 in the system settings.

The panels are not updating themselves. Is this an issue for everyone?

I normally go to the panels and stand there entering patch tags in order so that the panel does not become buggy.

I’m thinking about replacing my current alarm.com setup with a standard router and regular Internet connections. Right now, the system is set up with a dedicated connection that feels restrictive, and I believe I could get a lot more control and flexibility if I transitioned to a standard setup.

With a regular router, I could manage my own network security, and probably even expand my smart home capabilities by integrating different devices more easily. Plus, I think it would streamline things, making it simpler to troubleshoot and manage my Internet in general.

Anyone else made this switch? Curious about the pros and cons of doing this—especially from a security and smart device compatibility standpoint!

I’m new to this and a bit lost. Last year I moved into a house that had a Qolsys IQ4 in the kitchen and UX-Touch01 in our bedroom. The house has door, window, and motion sensors, as well as smoke/CO detectors. The panel always worked since we’ve moved in, and I just recently started service through Surety. One of the smoke detectors, wireless Interlogix SDX-135Z (discontinued), just died. These detectors are hooked up to the main IQ panel, and I’m looking for advice on purchasing a new one/ones since the aforementioned ones are discontinued. I was hoping to find wireless ones which will integrate with the panel, but just get confused when looking through Google, any help is appreciated.

And a side note, despite the IQ4 panel working great, I can’t get the secondary bedroom panel to link with the master panel. Some of the updates won’t perform and it doesn’t show an alarm to “enroll” it with.