/r/XboxOneHelp

Photograph via snooOG

Do you have questions or problems with your Xbox One experience? Post them here!

  • x - Whether you're unsure about a setting, what a function does, or just need to find answers about an odd experience you're having with your account or system, our tiny community of fellow Xbox users will try to provide helpful answers or steps to resolve your issue.

  • x - [NOTE: We are not affiliated with the official Xbox Support Team or the developers in any way.]

/r/XboxOneHelp

7,407 Subscribers

1

Xbox controller not connecting

0 Comments
2024/10/31
23:54 UTC

2

How to Fix Separation on Front of Controller

Hi, on the right front side of my controller there is separation. Is there a way to fix this?

3 Comments
2024/10/31
12:24 UTC

0

Games on Xbox one s

What game do you guys think I should get on my Xbox one S? Thank you

1 Comment
2024/10/31
05:28 UTC

1

Display issues

Hello,

My xbox one series s (with disc drive) recently stopped giving any display when turned on. After some repair attempts I now have it starting up and displaying at 640x480 however I can't get it to work on any other setting. I have tried multiple TVs with multiple hdmi cords including a brand new xbox hdmi cable but nothing is working. I have been able to get a partial 720p and 1080p but when it. Do it is fuzzy and has green pixels everywhere. I am out of ideas can anyone assist?

2 Comments
2024/10/29
19:14 UTC

2

Alguém para ajudar nesse problema???

0 Comments
2024/10/28
05:28 UTC

0

Captures on xbox

Will turning off captures on my xbox improve my game performance?

1 Comment
2024/10/28
02:53 UTC

1

How can I fix my disc

I know it doesn't show the entire disc, but it's pretty dirty, and I can't get it off, and I've only been using a clean soft towel. Some parts seem to be bubbling up, for lack of a better word. It's almost like a film is coming off. Any suggestions on how to clean/fix my disk?

5 Comments
2024/10/27
21:50 UTC

3

Error code doesn't exist in database

Every time I try to play Borderlands 3, it is unable to connect for online play. Local play works fine on borderlands 3 and every single other game has no issues with connecting to internet. I went to look up the error code it gave me and it didn't pull anything up. Searched the entire list and it isn't on it, I even googled the exact code and it didn't pull anything up either. Code 0x80070bfd

3 Comments
2024/10/27
18:00 UTC

5

Xbox one screen glitching

My Xbox One screen glitches when I go up and down. How can I fix this?

7 Comments
2024/10/26
19:18 UTC

1

NEW 1 TB SSD only showing 300GB of space on my original Xbox

Hello there. Recently, I installed a brand new 960 GB SSD from Kingston on my original Xbox One because the original HDD was dying.

I installed the Xbox operating system (OS1) for the original Xbox1 via USB thumb-stick (from here).

When all OS installations were complete I was left with 360GB of free space to install my games....

I tried factory resetting the console but to no avail. It remained with 360GB.

I don't understand why I have so little space. When I bought the console with the 1TB HDD it had roughly 700GB free space.

Anyone has a clue? Thank you

The OS version I have is:

10.0.26100.2239

(xb_flt_2409ge.240916-2000)

7 Comments
2024/10/26
17:11 UTC

1

Xbox controller ain’t working after opening it up

My Xbox controller isn't working even after opening it up, watching tutorials and even opening it up and closing it several times. I've changed the battery, tried charging it via a usb cable, but it's still not working. But when I opened it up I used spare parts from my Xbox Series x/s controller such as the buttons onto my Xbox one S controller. Please help ☹️

1 Comment
2024/10/26
00:59 UTC

1

Can hear party chat but not game or xbox audio??

please help!! i have reset and updated my xbox one as well as my controllers. I was thinking if this is a headset problem but i can hear everything fine on a different device as well as in a party chat.

3 Comments
2024/10/25
22:26 UTC

2

Headset Problem

I recently got a new headset, Razer Blackshark V2 Pros. When I tried them they sound great but my friends said it sounded like I was 10 feet from the mic. The mic monitoring is greyed out as well. Not sure how to fix if anyone has suggestions!

1 Comment
2024/10/25
16:16 UTC

1

Xbox One X: Reoccurring Video Problem

My xbox one x had a video problem a couple years back, it started getting unreliable and I had to have the hdmi cable in specific angles for it to work, then it just stopped working all together. Back then it was still in warranty, so I sent it and got it fixed.
Now the problem has reoccurred again, same issues as before, but now outside of warranty. I have done troubleshooting, and can say with relative confidence that it is not the cable that is the problem, because I bought a new one just to test. The monitor I use also works when using with my laptop, so I'm guessing it's not the monitor. My main hypothesis is that it's either the hdmi port that's damage, or something is just dirty, creating a connectivity issue.
Now for the biggest problem; I'm poor. The cost of fixing it in a workshop is about $170 (converted from my currency), and I cannot afford that. If there is a possibility to fix it myself, that would be preferable, and if anyone knows any guide for that, it would be appreciated.
Thanks for any help!

0 Comments
2024/10/25
08:45 UTC

1

Headset stoped working

Hi I was playing today, and my headset was working normally. I was playing but i noticed that the sound was too low and i did something on getting that the headset stoped work. I already reset de Xbox and the problem persists. Can anyone Help?

0 Comments
2024/10/24
19:03 UTC

16

XboxOne randomly pushes the power

I press it for demonstration but it randomly turns on or off on its own. I have tried cleaning the button and moving the power supply but it doesn't seems to trigger it.

Any ideas ?

15 Comments
2024/10/23
21:11 UTC

2

Constant startup screen

So my xbox has decided it doesn’t want to leave the main start up screen and is stuck on it, is there any known fixes as google isn’t helping whatsoever.

3 Comments
2024/10/22
23:56 UTC

1

Help xbox one reset

In recent months my console has had a problem that from time to time it does not go beyond the green screen, and I have to do the factory reset, I already tried using a USB and nothing.

4 Comments
2024/10/22
16:42 UTC

3

Just a looking for an answer on something.

Years ago I had I believe an Xbox one s the digital version. I had to sell it. If I bought another one now and logged into my account, would all of the games and movies I owned etc. still be right there? Probably a stupid question but I’d like to know before buying again.

2 Comments
2024/10/22
13:41 UTC

1

Need help with discs not downloading on Xbox one

Just bought my buddy's Xbox one and everything works fine except for discs not downloading. I put in star wars battlefront 2 and that started to download a couple days ago but for some reason took it out and didn't let it download. Been trying to get it to work again but have not been able to fix it. I've cleaned the discs and keep looking to see if anything in the queue is blocking it from downloading it but don't see anything. I have enough storage space for the games so that's not an issue This could probably be an easy fix that I don't know about or I'm just forgetting something. Any advice/solutions would be helpful

2 Comments
2024/10/22
04:14 UTC

35

CoD Wants Insane Amount of Storage??

Turned on my Xbox today to this notification... I had MW3 multiplayer and Warzone installed with a few content packs. It wants to update 334.6 Gigabytes?? That's absurd. Saw someone else with the same issue but less GB. Any idea why cod would be doing this?

34 Comments
2024/10/21
18:14 UTC

1

Xbox one S wireless connection

So recently my Xbox controllers started to disconnect during game play while the Xbox button on the controller didn’t start flashing like it was disconnected, and it stayed on. No matter what I pressed on the controller nothing would respond to the Xbox. So I would take the batteries out and reconnect them. Kept happening in faster and faster intervals, so I switched to another controller, and same thing. If I plug it into the Xbox with a cable it works perfectly fine, however then I have to sit with in 4 feet of the tv. If I buy a new controller would it fix the problem or is it the Xbox itself?

3 Comments
2024/10/20
20:55 UTC

1

Xbox won't start

2 nights ago I was on my xbox one s digital watching YouTube I had fell a sleep and I presume there was a update and my xbox had turned it self off( found out today there was a update) so I tried turning on and the the xbox light turned on but won't display on TV and after 10 seconds turnes itself off so today I got my partners xbox one out of the draw and it worked fine until I started the update as it was updating(finished second bar) it turned off wich I thought was normal but it didn't turn back on tried turning back on by the button but this xbox the light will turn on but turn off strait away any ideas on how to fix?

0 Comments
2024/10/20
19:52 UTC

1

Xbox one issues

Hey hoping somebody can help me. I had recieved this console from an ex and haven't been able to get it to work. I connect to Internet but the update doesn't work and I've tried everything. Any ideas?

3 Comments
2024/10/20
18:01 UTC

1

Xbox One opening games but not loading past the title screen

I’ve had my xbox one since 2013 and it’s been perfectly fine up until now. I tried loading Dying Light and it will get past the intro and will say “press this button to start” so I will and it’ll say loading, then do the animation that the game has loaded but it’ll just appear as a gray screen. I’ve tried other games too, like twdg, and the exact same thing will happen. Granted even when it wasn’t experiencing this problem it took forever to load games. I’ve restarted the console, unplugged it, made sure I had the latest update, and nothing has seem to help. Is it time for a new xbox?

0 Comments
2024/10/20
15:04 UTC

1

Unable to add new password for Xbox setup

Attempted to set up a new Xbox series X and have been stuck in a loop of adding a new password. Any ideas how to resolve this issue?

3 Comments
2024/10/20
09:10 UTC

1

Need help with headset

My cousin is trying to use his new steel series headset with his Xbox. It is my understanding that he cannot use it wirelessly because it is not an xbox specific headset.

Can he connect it to his controller and use the headset that way?

2 Comments
2024/10/20
03:21 UTC

Back To Top