/r/userexperience

Photograph via snooOG

A community where professionals, enthusiasts, and individuals interested in the field of user experience can share knowledge, ask questions, and engage in discussions about various UX-related topics.

If you're curious about entering the field of user experience, please read the Getting Started wiki section before posting

User experience design is the process of enhancing user satisfaction by improving the usability, ease of use, and pleasure provided in the interaction between the user and the product.

User experience design encompasses traditional human–computer interaction (HCI) design, and extends it by addressing all aspects of a product or service as perceived by users.

Rules

  1. Off-topic posts will be removed
  2. No blog spam or marketing materials for agencies/services that masquerade to be articles
  3. follow reddiquette
  4. no self-promotion or surveys
  5. No promotion of agencies, vendors, services, or software
  6. No memes, image macros, screen caps of UIs you don't like (try /r/crappydesign) and other low effort image posts. Informative images, images necessary to illustrate questions, or imagery accompanied with useful analysis are generally allowed.
  7. Put career/school questions in the stickied 'Career Questions' thread
  8. Put portfolio critique requests in the stickied 'Share Your Portfolio' thread

Related subreddits

r/web_design
r/design
r/usability
r/hci r/IxD

/r/userexperience

120,597 Subscribers

0

The Adblock Plus Team -- Our app is free... but...We are going to annoy you to no end instead.

EVERY OTHER DAY sometimes multiple times in one day - this app will pop up an entire tab of browser and make it the primary tab... then give me a hard sell as to why I should consider giving them money when the app is totally free. I use it to block ads... and instead get their ad constantly. FAAAAAQU

" Adblock Plus is also free of charge to users, as we believe that everyone should have access to a better internet experience. That’s why many users choose to contribute to our efforts. If you believe in what we do and want to help us on our journey, you can do so below. Together, we can make the internet a better place for everyone!

Sincerely, The Adblock Plus Team " SUK MY DIK

Ublock Origin - does it's job and stfu. Learn from them Adblock Plus!

6 Comments
2024/04/11
15:50 UTC

14

UXPA rescinds lifetime achievement award

So, last week, UXPA gave Eric Reiss a lifetime achieve award.

Just now, it was rescinded with no explanation. The previous announcement page is currently 404. Nothing on the Google.

Seems like an information vacuum is a knowably poor experience.

Anyone know what’s up?

9 Comments
2024/04/11
01:25 UTC

6

Want to understand a good product development process at software companies

We have been iterating on the product development process and the involvement of design team. This is a very technical product and a scale up. We have a small design team of 3 designers and 50+ engineers.
There have been concerns from design team that engineering team is making some decisions without knowing. Concerns from engineering that they have to educate design on every feature and it is taking time for having the designs. Engineering is not able to make decisions like adding a popup without design approval.

Product team is working as a mediator between the teams.

How do design and front end engineering teams work at your companies?

5 Comments
2024/04/10
14:25 UTC

1

DoorDash UX v/s Instacart UX?

Which one do you prefer and what aspects do you like?

1 Comment
2024/04/09
20:19 UTC

4

Best schooling/courses to transition to UX

I’m currently a content strategist/copywriter. I’ve done a lot of UX writing and I love it. But I would like to transition into a more research/strategy role in this space. What is a respectable course that isn’t fluff and employers will respect?

23 Comments
2024/04/09
03:59 UTC

0

Best Contextual Inquiry Book?

Hey, I am about to embark on a big series of contextual research projects and my skills in this area are a little rusty. It’s been 6 or 7 years since I did this kind of work. Does anyone have any recent books that represent the state of the art in this area? I’d take articles too but I’m really hoping for more depth than that. This will be my life for potentially the next 2 or 3 years and I want to nail it. Thanks in advance.

1 Comment
2024/04/07
19:54 UTC

7

The irony. "Start +250PX" doesn't indicate what is to be started on a lesson about microcopy. Wouldn't "Start Quiz +250PX" be better?

10 Comments
2024/04/06
08:14 UTC

25

How large is your UX team and how is it organized?

I just found myself in a UX Director role at a softare company and am building out my team. I'm just curious, if you're on a design team of 3 or more, what is your structure and what roles do you have on the team?

I'm hiring 2 UX Designers and 1 Sr. UX Designer. Hoping to expand that with a FT UX Researcher and Content Designer within a year.

31 Comments
2024/04/03
15:00 UTC

556

Truth.

29 Comments
2024/04/01
10:20 UTC

6

Portfolio & Design Critique — April 2024

Post your portfolio or something else you've designed to receive a critique. Generally, users who include additional context and explanations receive more (and better) feedback.

Critiquers: Feedback should be supported with best practices, personal experience, or research! Try to provide reasoning behind your critiques. Those who post don't only your opinion, but guidance on how to improve their portfolios based on best practices, experience in the industry, and research. Just like in your day-to-day jobs, back up your assertions with reasoning.

8 Comments
2024/04/01
04:00 UTC

3

Career Questions — April 2024

Are you beginning your UX career and have questions? Post your questions below and we hope that our experienced members will help you get them answered!

Posting Tips Keep in mind that readers only have so much time (Provide essential details, Keep it brief, Consider using headings, lists, etc. to help people skim).

Search before asking Consider that your question may have been answered. CRTL+F keywords in this thread and search the subreddit.

Thank those who are helpful Consider upvoting, commenting your appreciation and how they were helpful, or gilding.

13 Comments
2024/04/01
04:00 UTC

6

How are you finding freelance gigs ATM?

Hi there :)

I’m a freelance UXR reaching the end of my current mission. I was lucky enough to land it the moment I decided to start freelancing - and am now ready to move onto other adventures/projects.

It feels like the job market is really quiet ATM - I’m based in France, but can work in the 3 languages that I speak. I might not be on the right platforms - any recommendation?

2 Comments
2024/03/30
23:24 UTC

29

How do you present your work in your portfolio or interviews when you're being heavily limited by management, product owners or CEOs?

I'm sure most (if not all) of you have gone through this problem. You have a product that you know needs to be looked at in detail, you know there are major problems with it and you know that these big problems need to be fixed sooner rather than later.

You present these problems to owners/managers/CEOs, you articulate the dangers of design debt and how not looking at the big picture in favour of "quick wins" will cause problems in the long run. But all you're met with is "we need to launch new features with the existing legacy design, we will look at these bigger problems later".

And then, of course, you're forced to work on designing new features on the current flawed product. And while the work you provide is good, it's definitely not as good as it could be.

So my question is, how do you present this work in your portfolio or in interviews, knowing fully well that you're being forced to work with these limitations, and that you would provide much better work if given the freedom to do it?

I'm curious to hear your experiences and how you deal with these problems :)

22 Comments
2024/03/30
15:41 UTC

151

Why do companies like Adobe and Spotify change their UX constantly? Isn't there a benefit to keeping things generally the same so users stay familiar and learn its systems more and more over time?

I know some things are quality of life improvement, but I have honest questions why for instance Spotify switches elements around so much, like removing the heart button and making it a Plus symbol and then swaping the "like/dislike" to "minus/plus" essentially flipping your habit of where you click to like or dislike a song you are listening to.

Do companies not realize that mixing up familiar UX like this is actually a huge pain for the experience? Like it's so disorienting and hurt the users, and it keeps happening! More and more.

Does it really come down to something like shareholders need to see the "app constantly improving" so that it gets more sales so their team just swaps UX elements around and calls it an "update"? Please don't tell me it's a simple and dystopian as that.

39 Comments
2024/03/28
17:19 UTC

4

What is the ratio of UX staff to engineers at your company?

2 Comments
2024/03/28
17:01 UTC

4

Change in the main font on our web platform.

Hello. Thanks in advance for taking the time to read and provide me with your valuable opinion.

I work for a company in Belgium that makes accounting reports and we have a digital product that has been on the market for years now.

We are undergoing a few changes in branding and a Product Lead is suggesting to change the font we currently use (roboto) to a new font called Inter.

The product is very traditional and our customers despise change, sometimes too much. We talked to an agency that can adjust inter to be monospace and size-wise close to roboto.

I'm wary of undergoing that change because roboto is very easy to work with in many ways. Are there any general considerations I should undertake before making such big changes? I'm not against change but I'm collecting arguments to make the best possible decision.

Thanks for your input!

6 Comments
2024/03/27
16:47 UTC

0

What is the most common UI/UX issue?

What do you see as the most common UI/UX issue for website or webApps? Assuming bad colors?

43 Comments
2024/03/26
23:21 UTC

325

okay I don't.... hate this idea

81 Comments
2024/03/26
07:50 UTC

0

What are some good examples of using neuromarketing in digital user experience?

Hy, i'm currently working on my thesis and exploring the integration of neuromarketing principles in digital user experience design. As part of my research, I'm seeking out compelling examples where neuromarketing techniques have been successfully applied to enhance the overall user experience of websites or applications.

4 Comments
2024/03/25
18:02 UTC

0

Best online UI/UX course for beginners

I have a little experience as a frontend developer, but almost zero in terms of design. I want to fully get into graphic design and ui/ux; and am kind of confused since there are so many courses out there, and since this is something I want to put my time and focus on, I want the most complete course available. Which source do you recommend?

EDIT: I would prefer a free course since I cannot pay in dollars/euro

6 Comments
2024/03/24
13:49 UTC

2

How should I indicate that a node has children and can be expanded?

3 Comments
2024/03/23
17:35 UTC

3

Final Interview on Monday, I'd like some opinions

Hey r/userexperience

I'm a lead digital designer that wants to move into UX. I have worked a lot with UX teams in the past and have done courses and upskilling to help me along the way. I have a final interview to present an assignment but I have some questions maybe some of you can chip in on.

It's for a B2B SaaS company, For the assignment they gave me 5 user stories. I'm using these for the base of my research but because of the short notice on the assignment and also on what was provided I have to make a bunch of assumptions (which I have outlined as assumptions)

One question I have is - What can I do about competitive analysis when all their competitors are behind massive pay walls and I can't find screenshots of the software online? I have looked for outliers and things similar in a B2B sense but I feel like I'm stuck here a little bit.

Second question is do you see issues coming to light because of the assumptions I have to make with this project. The User flow seems good and more so UI is the area causing confusion to the user, issues with typography, hierarchy and status states.
So my focus on this is to just make a more clearly defined hierarchy to help solve their user stories and allow for discussion about how a testing phase could proceed?

Any advice would be awesome and thanks in advance!

9 Comments
2024/03/22
22:02 UTC

1

How would you change this gallery page?

  1. The actual 'gallery' section of this page, where you see the art pieces looks unfinished. How would you change it? Would you put the pieces in visible cards? Would you make them smaller? What would you do? Any suggestions welcome.
  2. What do you think of the banner? And the filtering buttons?

https://preview.redd.it/618wgzghpqpc1.png?width=582&format=png&auto=webp&s=3c3c95cd66d254fc9b5624ff280ae63d47beea6a

Thank you very much.

9 Comments
2024/03/21
19:36 UTC

0

Mouse recommendations

I use the apple magic and track pad - would love some recommendations on recent 2022-2024 mouse designs. Thanks

I will also add on one computer I use a M310 and had a M525 I broke.

7 Comments
2024/03/21
00:32 UTC

2

Any advice on getting legal approval on designs in the financial space?

I work for a financial company and getting legal feedback and approval is part of the design process. The legal team evaluates designs and copy to ensure we meet FINRA regulations and other financial and investing laws.

The challenge is the legal team often recommends overly descriptive copy to explain terms, actions, and so forth. To some degree this is necessary but it can bog down the interface with excessive copy and long labels.

As a design team we try to find middle ground with the use of progressive disclosure, tooltips and such. We try to understand the level of risk legal concerns pose and lean on product partners to determine what levels of risk we're willing accept.

For those of you who have experience working with legal in the financial space, what advice do you have?

3 Comments
2024/03/20
17:05 UTC

8

[Need Advice] How do I Design for industries I know nothing about?

12 Comments
2024/03/20
10:37 UTC

9

What tool are you using to track user insights?

I've previously used spreadsheets and "jira discovery", which are ok, but not great.

In jira, it's just a giant list. It's easy to get double-ups, and I generally don't love using jira.

There are some other options out there I've heard of people using, but what do you use?

The point is to have a general purpose spot for feedback and insights. It's where I put things after gathering them from various places (support messages, feedback forms, user interviews), but before going into any kind of prioritisation or actual discovery work. Thanks!

11 Comments
2024/03/19
19:37 UTC

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