Okay so this story comes from way back before all this covid mess. I has just recently began working at Wendy's and I was placed on front counter. It was relatively slow so I was pretty bored. Then walks in a couple.

I'm going to refer to them as Dave and Karen. They were a young couple and ordered something simple. But it got to the part were I needed to ask for a name for the order. We do this so that we can call out their names when the order is ready.

So the conversation went like this: Me "Alright, anything else?" Dave: "No thats all" Me: "Okay, can I get a name for the order?" Dave: "oh uh Dav-" Karen (totally cutting him off): "Oh that's kind of heated"

I was speechless and it took me a moment to realize that she thought I was hitting on her boyfriend. Her boyfriend who WASN'T. EVEN. CUTE. So I composed myself and replied:

Me: "Oh I'm sorry, I just need a name so you can be notified when its ready." Karen: Gives me a dirty glare

I just put down his name and cashed them out. Afterwards I told my co-workers and we had a good laugh. Sometimes I wonder if their still together.

So I work in a McDonald's in New Zealand, and I can't stop thinking about this one lady who came through drive thru asking for a McCafe. Idk if this is different to other parts of the world, but in New Zealand, McCafe is the name of the Cafe, not any particular drinks?? Anyways this is how the conversation went. Her accent also sounded Canadian so idk if that had anything to do with it.

Customer: can I please get one large McCafe and one regular McCafe

Me: yes absolutely, which coffees were you after

Customer: a regular and a large McCafe

Me: yes I understand that, but which coffees did you want?

Customer: A MCCAFE, M, C, C, A-

Me: no no I understand that you want a coffee I just don't get which coffees you want

Customer: A regular and a large Mc-

Me: alright fine, you're getting two flat whites (the most popular coffees in NZ and Australia)

Customer: nononono we want long blacks!

Me: drive on through

Customer at the window: do you not call them McCafes here???

Me: what no, McCafe is the name of the Cafe, and you just order the coffees you want

Is this different to how things are done internationally??? I was so confused. I know that some things are different in other McDonald's for example different menu items and such, but is that really what you call long blacks???

For context. I just got hired at the golden arches a little over a week ago. On the second day on the job, we got these guys in a pickup truck. my co-worker who we will call jake was in-charge. I was the guy welcoming them to the restaurant and what I could get for them. The guy driving then Put on this amazing Australian accent, we know he was dared to do it because we could hear laughter in the background. Then Jake, The absolute Mad-lad he is Replies with an even Better Australian Accent. When they drove up to the first window Jake continued with the Awesome act until they drove off with their food. Anyway, It was one of the funniest things I've ever encountered on the job.

Minor but memorable.

We’re still drive thru only until they can instal plexiglass shields in the lobby. But the state is open so people think we are too. I saw this guy pulling on the door handle but I couldn’t get there to talk to him. I had an absolute stoner trying to order food (car reeked of weed with 2 kids in the backseat.)

So this guy apparently got in his car and got fed up waiting 30 seconds for Stoner. He pulled around Stoner and drove up to the window. I opened it, very confused.

“That guy is blocking the speaker.”

I just looked at him even more confused.

“Is that guy ordering?”

Yes he is sir.

Tl; dr Guy gets fed up with other guy clearly high on marijuana and tries to cut in line.

It seems simple: Pull up, order, drive to window, pay, get food, leave. There are many ways that people complicate the process. This doesn't even cover things that are specific to my work.

If possible, look at the menu online.

Know where you’re going. Don’t go to the wrong place and order things they don’t have.

Stop AND order at the speaker box. (There are a few drive-thrus that don’t have them, but they’re rare.)

End phone calls or ask them to wait while you order.

Roll down your window. I can’t hear you through your sound dampening glass.

Do NOT yell Hello as you pull up. Most order takers are doing other things at the same time, and my not be able to answer right away.

Do NOT make this even worse by not knowing what you want. (impatiently indecisive).

If your car is loud, turn it off. Diesel engines may not seem loud to the driver, but they’re deafening to the order taker. If your scooter or motorcycle triggers the drive-thru, turn it off. (Learned when an employee told me how loud it was. They thought my 150cc scooter was a big truck.)

Get your entire order decided before ordering. Don’t order your food, then call your friend to see if they want something.

Don’t hold conversations at the speaker that you wouldn’t others to hear. (Had a guy telling his GF all the stuff he was going to do to her when they got home. Her: You know they can hear you. Him: No, they can’t. Me: Yes, we can.)

Only the driver should be ordering. I can’t hear your 6-year old in the 3rd row.

Listen to the employee repeating your order. We are making sure we heard and keyed in your order correctly

Speak clearly. You don’t have to yell, but you can’t mumble.

Pause briefly between items, but do not stop ordering. We will slow you down if you’re too fast. I hate asking if I can get you anything else after every item.

Include all relevant information regarding each item. We hate asking you what size soda half a dozen times, cause you don’t see the pattern.

Turn off windshield wipers. All it does is fling the water into the window.

Do NOT change your order at the window. Adding or changing things delays everyone behind you. Removing items wastes our time and product.

I had a lady in the drive thru who somehow managed to get past the speaker box and all the way to our window without ordering any food. She pulled up to the window and I read out the next order on my screen and she was like "That's not my order"

So my follow up question was "did the person in front of you get out of line?" Because that is something that happens semi frequently at our location. She got really quiet and looked at me and said "oh my gosh I forgot to order"

I just stood there for a moment. How on earth do you wait through at 20 minute drive thru line and forget to order food? I ended up just ringing up her order at the window but that was definatley one of the most confusing points of my day.

First, everyone is weirded out by you calling everyone by their first names. I really feel like I screwed up when I confirmed my actual name working on my manager’s register. I don’t call you by your first name. I don’t even know your name and don’t care to.

Second, I don’t get your insistence that your burrito is rung up as “extra 3 cheese”. Whether or not we hit the extra button or not, it’s still going to charge you 45¢ and show up on the terminal as “+3Chz”

Third, your demands are kind of unreasonable. “A nice plump, juicy hash brown.” They might be juicy fresh out of the fryer but we are not always going to drop fresh ones for you when they take 3 minutes to fry. Especially since you come through the drive thru. Our times are closely scrutinized by everyone above me. “Don’t skimp on the eggs”. You get 1 scoop. If you want extra, cough up 60¢.

I’m sure you think you deserve these things because you’re a good customer. In the grand scheme of things, you aren’t. Even if you came every day (you don’t) and ordered both the burrito and the hash brown each day (again, you don’t), you’d spend about $20 on our food. Some customers spend that in a day multiple days a week and don’t demand extra or make our employees uncomfortable.

Today you came while the manager was at the bank. It was just me, the cleaning guy (my on again off again boyfriend) and the fry prep person. I was taking orders and dictating them to cleaning guy while I made food. So it got rung up so that all product used was accounted for. I know there’s other mods you insist on. You got the right burrito and the right amount of eggs. Nothing you don’t want. All the while I was telling him how much you creep me out.

I even had hash browns in the fryer. I gave you the freshest one we had up. I didn’t wait for them. This was probably petty but it wasn’t expired either. I hope you get the hint. I’m not even the only one who is vocal about how creepy you are. For $20 or so a week, you aren’t worth it. Get lost.

(Sorry putting it in the order that we learned about it) A story for tonight, in working, this dude comes through our drive through, he's ordering and talking slowly, so I was trying to be nice and take time with him to get everything, then he's talking about last week, he orders something with shrimp and keeps saying the "you can't cook the shrimp in 30 seconds" my mom tells him that we cook it while they order and he keeps questioning the shrimp and mind you I can't hear half the stuff he's saying. Now my mom says he was obnoxious and ride last week taking 20 minutes to order AFTER we closed, and slow talking then too. Now tonight he after he kept on questioning the shrimp he in a very slow voice just tells my mom "you know what? Fuck you!". He drives off, doesn't make it to the window to get his food mom also took the food and void his ticket and handed the food back so the cooks could use the food because it's still good, turns out he cut someone off in the street and cussed them out. The police must have took his car and went over the curb behind our building to get to the next parking lot where the police are waiting on him. They did a sobriety test on him, and I look over a minute or two later to them shoving him into the cruiser. Later about 5 or 6 minutes later a man in a white truck ask us "are you enjoying the show?" My mom tells him that someone must've called the police and he told us that he called the police because he witnessed the guy cuss those people that he cut off... the guy was talking slow and I didnt think about it but he was drunk...

TL;DR Drunk dude said to my mom "fuck you" and got taken to jail

(Yes me and my mom work at a small chinese restaurant together)

Doozy from breakfast this morning:

Customer: I want the burrito that has steak and and pico. Me: The grande scrambler? Customer: It just had steak eggs and pico Me: Did you want a burrito with just eggs and pico or did you want the grande scrambled? Customer: yes and a mini skillet bowl rolls eyes and rings up a steak grande scrambler and a mini skillet bowl Me: Will that be all for you today? Customer: Yes and two hash browns Me: Would you like anything to drink with that? Customer: a couple of soda waters.

Pulls up before I can confirm order and total

So I quickly make 2 soda waters. I have 1 in my left hand as I open the window, leaving my right hand free to take payment.

Me: Hi, [insert number] is your total. Any sauce? Customer: [taking soda water] Can I have another one of these? Quickly grabs 2nd, already made soda water Me: Any sauce? Customer: How much was it?

By this time the order is ready. I collect, throw napkins in the bag and hand it out.

Customer: [Looks in bag] Can I have some ketchup?

So yeah, this guy was bound and determined to go against the grain. Would’ve gone a lot faster and smoother if he’d just gone with the flow.

Guy comes through the drive thru towards the end of lunch. Orders 2 boxes. One with Pepsi, the other with “10 percent lemonade and 75 percent sweet tea”

I turn the mic off and giggle while I ring that up. There’s no way to ring up fountain drinks mixed on the register so I have to ring up a sweet tea

Guy: You got that? Me: Yes, sir. I got that as roughly three quarters sweet tea and one quarter - Guy: Not one quarter. Ten percent. Like one eighth.

I didn’t even turn the mic off. I just lost it. Poor guy.

So I work at a Freaky Fast Sub shop I’ve been working at the same location and others for 6 years but the one I’m currently working at has a drive thru. I do enjoy it.

So we are in the middle of a Lunch rush towards the end my speed score with my team is like 88-90%the score is based on how lunch someone’s in your drive thru... everyday we have at Least one dipstick.

So me and my team take guesses what type of car the customer is going to pull up in to our window So I answer the ding “hi welcome to ______ what can we make for you” I say. My buddy Kyle says she’s in an Escalade “ can I get a SLIM 4, SLIM 1 and a #12 “ “sure Thing anything else”. “Yes I’m not done sir” “my apologies” oh great her names prolly Karen “I want 2 small sprites” “ we only have medium and large mam I say” “ what do you mean you only have medium and large!” She says with some Tone so I’m kind of a smartass so I say. “Exactly what I said” “” wow thats fucking stupid she says” did she just say that she clearly had kids with her “sorry” “can I get 2 milks than” “mam hate to tell you he we don’t have that either” “she flips out!! I’m pulling to your window I want a manager” “alright see you in a second” I call for my manager Taylor “Taylor some crazy lady wants to talk” she pulls up it’s an Escalade with 2 kids in the back in child seats prolly 5-6 of age. I open the window and say sorry about this she’s on her way” “fuck you” is all she says. Whoa my line/team say and we bust out laughing making it known to her. Taylor comes up talks to the lady the lady starts blaming me saying I’m the reason she can’t place her order “ Taylor we don’t have small drinks or milk” I whisper Taylor laughs and keeps talking. Our drive thru score is destroyed down to 30% eventually she settled with a large root beer and 2 Medium sprites. I offer he mustard and mayo Packets as SLIMS are just bread and meat nothing else and we can’t add anything to them at all. She pays wth a card and her name was Lacey not Karen but same person. We had to more people come through the drive thru and the rush was over about 5 minutes later.

So I’m taking a break sitting at a table in the lobby maybe.10 minutes later this lady in her Escalade pulls right the fuckkkkk up!! I say “Taylor she’s back!!” Lady slams the door with 2 sandwich’s in her hands and I get up to get the register and she literally says you can “ you can fuckkkkk right off this isn’t what I paid for you robbed me I should call the police!” Literally screaming at me. I laugh hysterically Taylor walks up “What’s the issue now miss” “these sandwichs have no Mayo not lettuce or anything on them one of them doesn’t have hAve cheese!!!! Your employee right there just robbed me!!! Of a total of 14$!!” “Miss calm down!” “No I had to drive all the way back here from my home!!” We mam you receipt says you got a SLIM 1, & a SLIM4?! Is this not what you ordered” “yes it is!!!!” “Well mam if you look on our menu it says right there under the catagory for SLIMS they come with absolutely nothing no mayo tomatoes or lettuce and you can not add them either we can give you mayo packets and mustard packets. So you got what you paid for” Her face turned bright red not another word came out of her mouth and she stomped out of the store, I assume she was very embarrassed... She wrote a horrible review on me on google and I havnt seen her since

I posted this as a reponse to a recent r/askreddit potlst but I was late to the party and it got little traction. But I thought you all might enjoy it.

I used to Manage a McDonald's. Had a customer call me over to the trash container, point to the flappy lid, and ask "What does this say?"

I replied, "Umm, push." I looked at him very confused.

He responded with. "I know it says push. Why doesn't it say 'Thank you'?"

I again looked at him confused. "Sorry sir. That's how they are made. I have no control over it."

"That's whats wrong with the world today. No one takes responsibility."

He storms out and I say "Thank you!" to him as he leaves.

Edit: My original comment said the trash bins said "thanks" but as I recolected about the situation I remember them saying "Push."

//I originally posted this on another sub, but it also belongs here so here ya go :) Sorry for any grammar or spelling mistakes, I work in the drive thru and I was typing this as I worked. //

I work at a small taco shop at the corner of a "busy" intersection (busy for a town that only has about 18,000 people). As such, I tend to remember most orders I take, and I pay good attention when someone is ordering because mistakes here cost me money.

It's the typical dinner rush and a guy comes along the drive-thru, this guy (we'll call him Choosy Bob, it's not his name but it fits) sounds like he's slurring over the speaker, but this is a country town and almost everyone you talk to would at least register on the breathalyzer test. ("But OP it's dangerous to drive while intoxicated.") I would lie and say he was at the walk-up window...but, my preciously precocious reader, I'll tell you, Darwin was a smart man.

Anyways, I knew he was going to get on my nerves when he opened his mouth because if you've ever worked drive-thru, you know that mumblers are the bane of our existence. He starts off with, "Uhhhhm, so first off, I don't want no tomatoes or guac (he said it like grawk who even says it like that???) on anythin' 'kay?" Me, having worked customer service for about three years now, thinks nothing of it. I've seen all manner of people and I'm not really one to judge, or make it obvious that I'm judging, at least. Then he proceeds with his order, he gets to the window and as I'm taking his change he adds on three more tacos and a bottle of soda, that's fine, it's annoying when they order at the window but it's not the end of the world, ya know? I charge him for it and I think this is going well. He's still mumbling, it's hard to hear him at times, but I've had worse customers (or so I thought).

( I may post about the other customers at some point, I don't know if that story really belongs on this Reddit, or I can add it in the comments if you're curious. )

(Thanks for sticking through it this long, I'm not the greatest story-teller but I try.)

Well he leaves a happy guy....or so I thought. Twenty minutes later I get a call and this guy is absolutely "livid" (it's a common tactic some "customers" try to use to strong-arm the employee into giving them free stuff) and coming at me saying he's been going here over the last few weeks and every time we get his order wrong, yada-yada....and this is where the red flag is raised, "So what are you going to do for me?".

Most angry customers don't ask the question that way, they either demand a refund or the only reason they called was to say they're not happy. He sounded way too eager too, and there wasn't any of the anger before. I'm pretty receptive to people's emotions, even over the phone, I tend to pick up on them pretty easy and I didn't hear any anger, or even annoyance...Until I pulled up the receipt on our system. After I started reading the receipt and telling him that, no, he didn't order, nor did he pay for, three beef burritos. He keeps cutting me off, not letting me finish a sentence and then passes me off to his very confused wife (she sounded genuine) who thought he had ordered the burritos, I'm assuming he told her a different story as to what happened. It doesn't matter, I can't reason with her either as she keeps cutting me off as well.

I finally have reached my limit, the amount of patience I built from my years of experience weren't even enough as I'd already been having a crappy day. I interrupt her, "Fine! Do you want to speak to my manager then?" I snap at them. She's clearly taken aback, passing the phone back to Choosy Bob. "Your- Yes! I want to speak to them!" he yells and I mute the phone, at this point I knew what they were up to so I tell my awesome manager and he nods and rolls his eyes (not at me but them). He takes the phone and I don't hear what Choosy Bob says but I can clearly hear my manager trying calmly to tell him what I was trying to say, that it wasn't on the receipt and he didn't pay for anything he didn't get, but that if he wanted to come back and order three more burritos we would take his order. He starts cutting off my boss, and (I assume he said something about my boss being Mexican or some crap because this town is full of racist people) "You don't need to talk to me like that," my boss says calmly, which is a feat as he had as much patience as I've had this week, except that it's his baseline. "You don't- okay, bye." My manager hung up on him. Made my day.

Thanks for sticking through it, I know it's gotten a little jumbled but I've been typing this in piece by piece as I've been at work, with my awesome manager.

TL;DR CB calls and tries to strong-arm me into giving him three beef burritos for free, cuts me off when I call him out on it, my manager hangs up on him.

I just started working at this place. 2 days very little training from anyone outside of this sweet morning manager.

I want to know how long you've seen an otherwise okay gm hold a grudge. Im talking for 1 if i see her tomorow will she still be mad over it. And 2 is she going to schedule me for the days i asked off over it. Cause for real. I think i'd quit. This incident the no training but i'm holding everyone up little pay on top of not getting my first anniversary off. I'd snap.

Anyways the whole incident was (and i hope no one there recognizes me from this 😂)

This lady pulls up. Wants an additional item. Has to go around. I ask a coworker. She says pull around Chick said "did you ask a manager?" We are 10 cars behind. Shes been holding up the line. So i said yes. Thinking she'd be all like "well a manager said it so i'll go around now"

But no

She doesnt leave

She asks for the managers name. I give her gms name. Now she has to speak to her. Well they speak. And the gm comes at coworker like "dont put words in my mouth!" Like angry like she snapped. So i tell her "i told her that. Were backed up i thought she'd go away" and then she comes at me.

Maybe i'm overthinking it? I only had 2 jobs before. The first with an amazing manager. And the second with a manager i didnt get along with so i ended uo quitting (but that second one i was emotional and pregnant)

Idk i need some thoughts yall. This job sucks as it is.. They want me to do everything and train on nothing so then i hold everything up. And im very over it with that interaction with the manager.

Just got done my first day and would love to hear some first day experiences and how it turned out for yall. Just started working at (can we say place names here?) Imma call it. McRonalds.

Anyway a few people were helpful and nice. Some i didn't interact with. And some gave me dirty looks and talked shit before i was out the door. I'm worried i did super bad? All i did was they put me in the second window where you hand out food. I started off just doing that and at the end was bagging my own orders filling fries and doing that.

At points i felt like i was on top of my game. And at points i felt like everyone there was doing thier stuff and i was the only one struggling.

A few nice people said it was my first day everyone will understand but damn all the dirty looks i got made me feel awful.

Here's some customers i'm sure you can all relate to.

"I asked them to make sure my burger was HOT its is LUKEWARM" This coffee is NOT HOT it is only WARM okay yeah that was kinda a trend 😂

And the chumps who ordered 3 small fries.... Why? And then asked me some stupid shit about a dab pen. And cracked up when i gave them the bitch face and they drove away.

Anyway sorry. I hope if anyone from there is on here they don't find it too offensive. 😂

TL;DR share your first day stories and how it worked out for you.

SO SORRY FOR FORMATTING IM ON MOBILE So I work at a very well known chicken restaurant that serves things with pickles and a “my pleasure”. In our drive through, people tend to be hilarious/ruin my faith in humanity. Here are the highlights: -calling the kids meals Happy meals -likewise, calling the nuggets McNuggets -the variety of ways people mispronounce “Polynesian” -ignoring the fact I asked for their name and launching into their order And, my favorite, -asking for a minute to decide and still saying ummmmmm for half their order

So, this didn’t happen to me but to a coworker when I used to work at a fast food chain about a year ago, and not surprisingly isn’t the weirdest thing that happened there.

During this shift, my coworker (CW) was the one taking orders in the drive thru while I was bagging everything for him, so I also had a headset on. A couple rolls up to the drive thru with the wife (W) ordering and the husband (H) in the passenger seat.

W: Hi, can I please get 10 McNuggets? CW: (very obviously joking) Well, we don’t have McNuggets but I can give you some chicken nuggets. W: Haha, yeah sorry that would be great thanks!

My coworker keeps taking the order and everything seems fine, they pay and then we think they left but actually they just drove up to the front of the store and the husband comes up to the counter, extremely angry to say the least. At this point we had no costumers in the dining room or drive thru.

H: Why the fuck were you disrespecting my wife? CW: (not recognizing him at first) What are you talking about? H: You laughed at her! Why the fuck did you laugh at her just because she doesn’t know the names in your menu? CW: ...I was kidding man, your wife was fine with it she got it. H: (getting progressively angrier) You didn’t have to make fun of her. Where’s your manager? I’ll beat you up I swear. CW, laughing a little: Alright alright I’ll get him (calls manager over but he was on a call so he takes a bit to get there) H: I swear I’ll beat you up (comes behind the counter) CW: Hey man you can’t be here At this point the costumer pushes him so my coworker pushes him back while the manager starts making his way over to the front.

Basically the customer was really about to hit my coworker and then starts telling the manager that he expects my coworker to be fired next time he comes or he won’t be eating there anymore. He didn’t get fired but we didn’t hear from the customer anymore either, but man was this intense.

So this has to be the most notable story I have and remember from my time of working a drive thru at a coffee shop (not Starbucks but a regional store). This was my first job and this took place maybe 2 months after working there. For reference, this was 13 years ago.

It was slow at the time and someone came though and ordered a couple of drinks and some food, nothing seemed out of the ordinary until they pulled to the window. It was a lady driving with a male next to her and something seemed off, she was distant but seemed worried at the same time but wasn't making any motions or anything to get my attention, nothing seemed amiss in the car and the guy even said hello to me when they pulled up, he was more friendly then she was. Odd but nothing to act on but I was looking for any little sign, something was up.

So I repeated the order and they confirmed, took payment and when I gave the ladies card back I just happened to notice that the guy in the seat next to her quickly covered a gun that was pointed at her (I believe they were having tense words while I was gone). I didn't let on that I saw anything and just informed them the drinks would be right out, which I told the co-worker on the bar not to hand them out (sometimes they would if they knew they paid).

I promptly went and told my manager what I witnessed. She did not want to get involved and told me to not worry about it. I wasn't happy with that answer, I felt it should be reported to the police but company rules said a supervisor or manager must be the ones that place the call or direct an employee to call. I am and was rule based so it put me in a bad spot, I wanted to break that rule so bad but I didn't want to get in trouble either (being new to the job and all).

Thankfully a supervisor I got along with better than my manager came in for her shift and i promptly told her, she agreed it was odd and went to tell them that their milk had been over steamed and it would only be a minute delay (it wasn't, she just wanted to chat with them). She didn't see a gun but agreed something was wrong because the lady when she saw my supervisor, moved her lips without sound to say help me.

She instructed me to use the door in the back of the store and get the license plate while she gave them the drinks and note their direction of travel, which I did. When I came back in, she was already on the phone with the police. I gave the information and that's all I knew for a while.

It was two or three days later, the police came to the store and wanted to speak to me. Turns out after the call, they caught up to the vehicle turning onto the freeway and pulled it over. Sure enough, he had a gun on him and she said that he had basically forced her into the car when she attempted to break up with him. I don't know the whole details about that but I guess they were stopping for coffee before whatever road trip he had planned.

I can only imagine how that would have turned out if we hadn't acted. He had warrants out for his arrest out of Texas anyway so he wasn't going anywhere but to jail for a while. It was about a week after that, the lady came back into the store and thanked both the supervisor and myself.

That's the craziest thing that ever happened when I worked a drive through but I do have other stories I'll share later on too.

I got SO excited when I saw this subreddit; I have a literal TON of stories working at a franchise for a certain fast food company that's named after it's large royal pieces of meat. ANYWAYS ON TO THE STORY!

Everyone has crazies come in to order cheap food and generally abuse staff because that's what they're paying for, right? Like most drivethru's we have LARGE arrows on the ground showing people which direction to drive. Y'know, big yellow things, as well as signage pointing to go around the other side. Not only that, with brief deduction you can see that if you were to try to drive down one side the window would be on the opposite side of your own vehicle. Simple right?

NOT OBVIOUS ENOUGH APPARENTLY.

We are right beside a major roadway (e.g. a HIGHWAY) and suddenly a car pulls up to the last window. What? I didn't hear the beeper go off...and I didn't see it come up on the screen. I look outside and there's a guy around 65 who's rolled his window down, facing the WRONG WAY.

*MM = Me CC = Crazy Customer

*MM rolls up the window

MM: Uhmm, I'm sorry sir but you're going the wrong way.

CC: Hey!! Do you know where the highway is?

MM: *pointing to the road* It's right there. Could you please back out? (Glancing at the screen for the camera I see someone has already pulled up to the order signage)

CC: (Yelling) What's that??? I can't hear?

MM: *pointing again first at the highway and then gesturing backwards* It's back there. Could you back up please? There's someone right in front of you...

CC: (Still yelling) I can't hear you!

CC then proceeds to PARK HIS CAR, GET OUT AND WALK INTO THE RESTAURANT. I'm trying really hard not to swear out loud, practically running up to the front counter to deal with this guy.

CC: Hey! I couldn't hear you. I asked where the highway was??

MM: (ignoring his question at my own peril) Sir, you cannot park in the drive through. You're facing the wrong direction and causing a hazard for our other customers! Please move your truck!

CC looks puzzled. "I just want to know where the highway is."

MM: (losing it now): It's right there! You just drove off it to get here! Please move your car!

CC: What? That's the #10?

MM: (Drawing on the spiritual powers of customer service not to yell) Yes. Could you please move?

CC shrugs and leaves to get his car. He first attempts to drive forward, getting a death glare from the customer coming up from the other direction before *very obtusely* backing out and leaving our parking lot.

Funny enough, not the most stupid interaction I've had yet.

I manage at a Hardee's, one night some lady comes in drive and starts ordering a shitload of food, as they do; my closer notices on the camera that there's nobody in the drive thru

Who's ordering?

The only way you can trigger the pressure pad outside is being in a car because it obviously weighs a LOT

I tell my coworkers that the only other way you could set off the pressure pad out there is if you were on a bicycle and were obese

I go out back and check, and I find exactly that, didn't even think it was possible

The lady ordering was really nice though and we just had to tell her you can't come through drive on a bike

This was waaaayyyy back when I was a sophomore in high school working at Wendisimo's. You know, it's named after the owners relative?

Well, my girl S and I were working front sandwiches and register at lunch time during the summer. We'd get dirty road crews all the time and this one time, four of them made us laugh for years. S and I still joke about it.

The first guy orders his food and slides down e counter with his drink. He looks like he hadn't slept in weeks, eyes all bloodshot and so did his buddy who ordered next, I look down the line and all four of these ham hocks looked the same.

I'm making sandwiches and looking at the original dude and I notice his pocket on his shirt has a plastic ziploc bag rolled up hanging out of it. If you guessed it was pot you'd be right.

Anyway, dude notices me staring at his pocket so he looks down, does a mini freak out, looks left and right and then, I kid you not: He takes his whole pocket, bag and all, and just shoves it up underneath his armpit so his shirt is all twisted and what not. Acting all paranoid until they all sat down and just devoured the food. After that it was awkward for them, I just started laughing and could not stop.

When I was a teenager I worked there for a few months...

• I got hired despite putting my dog as a reference
• Saw a coworker stick a meat thermometer in a dead fly
• Saw a different coworker put mustard on her pizza when we had a pizza party for breaking a lunchtime sales record

My first job was at McDaniels, I only worked there for about a month, there were a few interesting customers. The funniest that I can remember is on the Fourth of July a guy came through the drive-thru at 11pm and ordered 400 Chicken Nuggets. He then pulled up to the window to pay and after paying said “d**n that’s a big tree”. We had to tell him to park because we only have maybe 100 nuggets cooked when it busy at 11pm we have like 50. So 20 minutes of frying nuggets later, we give him hose food and he drives off into the night.