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/r/TEAMEVGA

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1

Power supply is making a ticking noise while running and I can not contact support to rma it due to server capacity

4 Comments
2024/11/09
02:38 UTC

4

Games crashing on 100 in power

Hey, i use a old but minimally used 1080TI on my build. However i started getting some problems where my games would crash randomly when the GPU reached 100% usage. The only way to stop the crashing is to set the power from 100 to 80 in precision X1. Anyone have any experience to tell whats the underlaying problem here? Asus B550 pro Ryzen 7 5700x3d Kingston fury 32gb ddr4 650W psu 1TB m.2 ssd

Thanks in advance.

2 Comments
2024/11/07
06:42 UTC

1

My XC3 Ultra 3080 is failing

Just looking to see if anyone has any advice.

I have an XC3 Ultra 3080 since 2021. Originally ordered a rog strix in 2020 but the problems when the 3080 hit and massive waits meant I got offered the XC3 in July 2021 as an alternative.

I have used the card mostly just for general browsing with some gaming over the last 3 years.

EVGA would not let me buy an extended warranty as they are claiming my purchase in 2020 is when the 90 day timer started even though i didnt receive it until 2021 and my original order was an asus rog strix.

So getting to now. My card was shutting my PC down when trying to run the arc raiders playtest, further stress testing on 3d on OCCT was shutting it down at anything over 60%, sometimes 5seconds into it or others 1-2minutes into it.

Does anyone have any idea what would be causing this? Is it fixable? It still runs games when the load is below 60% but if it's not fixable then i'll need to look at buying a new card.

If it is goosed is it something you can sell on for parts to someone who can repair?

Thanks folks

3 Comments
2024/11/03
00:19 UTC

1

Help troubleshooting or fixing 2080ti hybrid with most likely a bad pump

Recently picked up a used EVGA 2080ti hybrid card. Got it all setup, fan on the card and on the radiator work great, able to be controlled, etc. Temps spike to thermal throttle immediately during any test. It's also idling at 50-55c with ambient temp around 20c.

I've tried shaking the card and the radiator slightly to loosen any air bubbles, but that hasn't helped. I also have the radiator mounted with the hoses at the bottom and have the hoses below the bottom of the radiator.

Any suggestions for how to diagnose or repair would be amazing. I don't see a way to check pump rpms in precision or anywhere else for that matter.

16 Comments
2024/11/02
20:17 UTC

1

DG-87 Question

Hello,

I bought a DG-87 for $105 it was $260 or something new, i want to know if its a good deal can’t show picture yet because i need to clean it.

What misses is the second hdd holder but the 3 hdd plates are included

3 gpu brackets are missing

There are dust caps included, is this normal?

1 top fan is missing (if someone has 3 EVGA DH-87 fans contact me please)

There is a second dust thing on the back fans is that normal aswel?

But manual, beauty panel peel and screws are included

Led strip included is that normal?

In the holes for the cables the rubbers are a little to bend

Was it a good deal?

4 Comments
2024/10/29
06:57 UTC

5

EVEA Geforce RTX 3080 FTW3 - what are the 3 pin and 4 pin at the end of the card for?

Same as title - i have my 3 power connectors on but I am wondering what the 4 pin and 3 pin connector at the end of the card are for. Are they fan control pins? I am unable to find a manual for the card with a pin out diagram anywhere

5 Comments
2024/10/29
02:53 UTC

1

Audio delay in browsers with z690 kingpin

Hi all, so i've been having an issue and its just absolutely driving me up the wall lately

I have this weird audio delay issue while watching youtube, amazon, netflix, pretty much anything with video playback, it doesn't happen instantly, but maybe 2-5 minutes into watching the audio and video will desync

This does NOT happen in games however, or any other applications

The reason im creating this post is because due to another issue i was swapping hardware into other boards (msi z690 pro-A and asrock z690 steel legend ddr4) and did not experience this issue with all the same hardware except the motherboard, i have also swapped ram, cpu as well just in case it was a hardware stability issue and it still persists

any idea what is causing this? any help or tips would be helpful

2 Comments
2024/10/27
23:44 UTC

2

Fan Detection Issue with Precision X1 on RTX 2080

Hello everyone,

For some time now, Precision X1 has only been detecting one fan, whereas it used to detect both. This makes it impossible to control the second fan, causing my GPU temperature to rise dangerously. Could you please help me with this?

GPU: GeForce RTX 2080 XC ULTRA GAMING
OS: Windows 11
Driver: 566.03
Precision: EVGA_Precision_X1_1.3.7.0

PS: By uninstalling the driver, I notice that both fans are running. However, I am still unable to control them.

Thank you very much! :)

1 Comment
2024/10/26
11:27 UTC

3

Precision X1 Closing

I'm looking for some advice/help.

Everytime I minimize precision x1 it just closes it outright and then my GPU starts heating up and the case fans then have to kick in to cool the whole system.

I have tried opening with administrator, iv'e went into properties and gave it all permissions on my account

Does anyone know how to fix this so I can minimize it but leave the GPU fans to run as per how I set them up?

Thanks

7 Comments
2024/10/19
13:37 UTC

2

EVGA UK RMA fees

Hi there!

I'm having a bit of a mad panic rn as I've been asked to pay £250+ government fees on my EVGA Graphics Card RMA, does anyone know what I should do next? I think I need to fill in some kind of BOR form?

I really don't need this right now, I'm out of a job and have no income coming in, any help would be greatly appreciated!!!

2 Comments
2024/10/15
01:29 UTC

1

500 BQ sata Power Cable.

Hi All,
I'm trying to keep an old computer out of the land fill by making it into a NAS. I'm looking to buy a replacement SATA cable since the current one has frayed a bit.

Any one know where I could buy one.

Thanks.

P.S: I'm on the east coast of the United States

2 Comments
2024/10/14
17:51 UTC

3

BETA BIOS for Z790 0x12B Microcode Update & ME Firmware Update - 10/10/2024

Dear EVGA Community,
 
Thank you everyone for your patience while our team worked on the updates per Intel for the Z790 motherboards. 
These updates include the latest 0x12B Microcode and the Intel ME Firmware Update (16.1.32.2473).
 
This BIOS is considered BETA, and we only recommend flashing it to one of your BIOS chips, just in case you need to revert back to an older version.
 
The BETA BIOS can be downloaded at the links below:
 
·         121-RL-E799-KR - EVGA Z790 DARK K|NGP|N - v1.21
·         121-RL-E798-KR - EVGA Z790 CLASSIFIED - v1.18

3 Comments
2024/10/10
22:27 UTC

8

BETA BIOS for Z690 0x12B Microcode Update & ME Firmware Update - 10/10/2024

Dear EVGA Community,
 
Thank you everyone for your patience while our team worked on the updates per Intel for the Z690 motherboards. 
These updates include the latest 0x12B Microcode and the Intel ME Firmware Update (16.1.32.2473).
 
This BIOS is considered BETA, and we only recommend flashing it to one of your BIOS chips, just in case you need to revert back to an older version.
 
The BETA BIOS can be downloaded at the links below:

 
Please take note that the 0x12B Microcode is only tested with the Intel 13^(th) Gen. Processors on the EVGA Z690 Motherboard Series.

2 Comments
2024/10/10
22:26 UTC

2

EVGA RMA Facilities Closed on Fridays?

On Tuesday I sent a 3070 from Argentina for an approved RMA via UPS, the shipping was extremely expensive, 200USD, and I specially paid more so that the GPU would arrive before the weekend and the replacement would be sent to me as soon as possible.

This morning I received a message from UPS saying that it could not be delivered because the delivery location was closed, which I thought was not true.

Now I suddenly start reading other reddit posts where they ACTUALLY confirm that EVGA RMA is closed on Fridays to receive packages?

How is this very important information not clarified in the RMA documents and instructions? I could have saved a lot of money on a shipment that is already extravagantly expensive for me, by having the shipment arrive directly on Monday, since for each different shipping day, the UPS cost changes.

I'm sorry /u/EVGA_JaysonC that I sent you a PM for this, but this is frustrating, it cost me a lot of money to make this effort.

8 Comments
2024/10/04
20:34 UTC

1

GPU Warranty disappeared?

Hello all, I recently got a second hand GPU from a friend of mine. He showed me that it had about 130 days of warranty or so left, however that seems to be gone now. We looked at his EVGA account, confirmed it still had warranty, removed the product from his account, and then registered it onto my account.
The issue is, after we registered it to my account, the warranty seems to have changed to "Out of Warranty". Is there a way to verify and have the warranty come back, or am I just out of luck with the warranty now?

I did reach out to support, but any advise on what to do or to say would be greatly appreciated. Lowkey freaking out about this right now haha

7 Comments
2024/10/03
03:40 UTC

2

EVGA Supernova 850 P6 fan issue...

Video

13600k

4090

My EVGA power supply is so loud and annoying.

Depending what is on screen the fan will ramp up so loud. What’s weird is there is no massive power correlation. The GPU is only pulling 270w, the CPU only 60w. I can play games that use MUCH more power and this doesn’t happen. What gives?

Anything I can do? This happens regardless if eco mode is enabled or not

4 Comments
2024/09/29
01:34 UTC

1

Help with RMA

Hi there, I have a problem with my approved RMA and would like to get in touch with maybe /u/EVGA_Chris

A PM would be awesome!

Thank you!

1 Comment
2024/09/25
23:41 UTC

1

Is the Z12 keyboard really spill-resistant or am I extremely unlucky?

More or less self explaining with the title.

So yes, I did accidentally dropped aroudn half a cup worth of cold coffee on my desk and some of it landed on my keyboard and while I took the time to dry it and remove as much moisture from my beloved Z12 and of course unplugged it as fast as I could it after the first drops of liquid head started to land on it now seems to be gone.

it was working perfectly fine during the test I did after drying it off and that filled me with hope after such a tremendous cleaning effort but , I came back from dining and it was now acting out and 2/3 of the keys output as everythign but the letters those keys are supposed to output... :(

2 Comments
2024/09/23
00:34 UTC

8

BETA BIOS for Z790 0x129 Microcode Update

Thank you everyone for your patience while our team worked on the updates per Intel for the Z790 motherboards. 
These updates include the 0x129 Microcode from Intel for the Z790 series motherboards.
 
We only recommend this BIOS for the Z790 with Intel 13^(th) or 14^(th) Gen. Processors.
 
The BETA BIOS can be downloaded at the links below:
 
·         121-RL-E799-KR - EVGA Z790 DARK K|NGP|N - v1.20
·         121-RL-E798-KR - EVGA Z790 CLASSIFIED - v1.17
 
Please take note that we do not recommend updating your BIOS if you are not running an Intel 13th or 14th Gen. Processor.

9 Comments
2024/09/19
22:20 UTC

4

BETA BIOS for Z690 0x129 Microcode Update

Thank you everyone for your patience while our team worked on the updates per Intel for the Z690 motherboards. 
These updates include the 0x129 Microcode from Intel for the Z690 series motherboards.
 
We only recommend this BIOS for the Z690 with Intel 13^(th) Gen. Processors.
 
The BETA BIOS can be downloaded at the links below:

 
Please take note that we do not recommend updating your BIOS if you are not running an Intel 13^(th) Gen. Processor.

4 Comments
2024/09/19
22:18 UTC

0

My x20 mouse is bugged

So after a firmware update it is confusing the left and right mouse buttons assigned keys work normally in anything that reads for m1 and m2 inputs directly and sometimes randomly is doesn't confuse then starts to again when I open the unleash rgb application does anyone know how to reset the firmware

Solved on my own it messed up the primary mouse button setting somehow

2 Comments
2024/09/19
21:47 UTC

1

Evga precision x1 completely broken

Hello, I have recently installed my evga clcx liquid cooler, and after that, I installed Precision x1, but every time I try to open the software it shows the logo and then it crashes, nothing even pops on the taskbar, I have tried everything I've seen on the internet so far, including pretty much every evga forum and Reddit thread, I even told my friend to install the software to see if it was working and it was broken for him as well. Idk if this is a problem for everyone right now, but I wanted to know if anyone knows how to fix this.

3 Comments
2024/09/10
03:01 UTC

2

EVGA XR1 Cables Missing

So I got the EVGA XR1 capture card from a friend but he couldn't find the cables that came with it. What should I buy in order to use it? I'd like to use this capture card on my PS5. I don't have any USB 3.0 adapters or pass through cables. All I have are a couple HDMI cables from my game consoles (PS4, PS5, X1S) and a USB type c cable.

4 Comments
2024/09/05
19:23 UTC

2

Other than Eleet, any software for z690 Classy RGB?

Eleet doesn't have that many effects, and neither SignalRGB or OpenRGB support this board. Somehow I thought each LED could be set individually with ARGB, but if so I can't figure out how to make it work in Eleet. Any other ideas?

0 Comments
2024/08/31
00:20 UTC

1

1080ti fwt3 hybrid aio thermal pad size

i've seen the support docs about the ftw3 but nothing for the hybrid (aio) ftw3, i need to know the thermal pad thickness for the 3 pads that go between the (memory?)modules and the copper aio adapter plate, is it 1mm or 1.5mm? thanks in advance. it's the 3 rectangular long ones.

4 Comments
2024/08/23
18:37 UTC

2

The X17 mouse wheel comes loose lmao

the resistance on it is so terrible that touching it with slippery hands from egg white made it become loose and the mouse wheel permanently broken. terrible design, had to get my old logitech out of the garage, never had a problem. dont innovate if you cant even follow basic functions for a mouse

2 Comments
2024/08/18
03:29 UTC

2

Supernova 850 GT to 1300 GT Cable compatibility

Odd 1 here. Person has upgraded to a 1300 GT and seeing as thew cables are suppose to be the same, decided not to swap them. The PSU will click when mobo cable is attached and supply is switched on. PSU stays off until cycled with comp power switch, yet the other supply did not do the relay click until is was power cycled via the comp.. They do not like the 1300GT flat cables either.
Is the 1300GT a unique beast??

5 Comments
2024/08/15
00:02 UTC

2

3080 XC3 reapply only thermalpaste on chip?

So my 3080 xc3 is old and hot. EVGA has no more thermal pads and dellvery costs for Kritical pads to Europe are way too high. If it gets a heat damage I still have warranty.

So I can't do anything about my way too hot VRAM. I can't get the proper thickness anywhere here. I live in a small country outside of the EU, some things are just not available here.

Anyway I have enough thermal paste I used for my CPU. Can I just open my GPU up and only reapply the thermal paste on the chip and close it and leave the old thermal pads for the VRAM untouched without voiding my guarantee?

Still have over a year guarantee, so I don't want to risk it. But my temps are way too high even after improving airflow and underclocking my GPU.

3 Comments
2024/08/14
10:59 UTC

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